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Hyatt Ziva Riviera Maya - All Inclusive

Luxury property on the beach, with 9 outdoor pools

Where to?

Dates

July 2025

August 2025

5 bars/lounges, 3 poolside bars, swim-up bar

Couples treatment room(s), body treatments, hydrotherapy, aromatherapy

Overview
Rooms
Location
Policies

Good

Popular amenities

Pet-friendly
Bar

includes taxes & fees

20 July - 21 July

Explore the area

Bahia de Petempich, SM 12, MZ 31, Lote 14-02, Puerto Morelos, QROO, 77580

Petempich Bay
‪6 min drive‬
Puerto Morelos Beach
‪7 min drive‬
Puerto Morelos Town Square
‪10 min drive‬
Cancun, Quintana Roo (CUN-Cancun Intl.)
‪28 min drive‬

Room options

1 bedroom, premium bedding, minibar, in-room safe

Water Park View Family Junior Suite King

Highlights

Furnished balcony or patio

Air conditioning

Free rollaway/extra beds

Free cots/infant beds

Dining table

Smart TV

Renovated in 2021

Separate bedroom

Park view
Sleeps 5
1 King Bed

Water Park View Family Junior Suite Double

Highlights

Furnished balcony or patio

Air conditioning

Free rollaway/extra beds

Free cots/infant beds

Dining table

Smart TV

Renovated in 2021

Separate bedroom

Park view
Sleeps 5
2 Double Beds

Club Ocean Front Junior Suite Pool View King

Highlights

Furnished balcony or patio

Air conditioning

Free rollaway/extra beds

Free cots/infant beds

Dining table

Smart TV

Renovated in 2021

Separate bedroom

Sea view
Sleeps 4
1 King Bed

Club Ocean Front Junior Suite Pool View Double

Highlights

Furnished balcony or patio

Air conditioning

Free rollaway/extra beds

Free cots/infant beds

Dining table

Smart TV

Renovated in 2021

Separate bedroom

Sea view
Sleeps 4
2 Double Beds

Junior Suite Pool View King

Highlights

Furnished balcony or patio

Air conditioning

Free rollaway/extra beds

Free cots/infant beds

Dining table

Smart TV

Renovated in 2021

Separate bedroom

Sleeps 4
1 King Bed

Junior Suite Pool View Double

Excellent

Highlights

Furnished balcony or patio

Air conditioning

Free rollaway/extra beds

Free cots/infant beds

Dining table

Smart TV

Renovated in 2021

Separate bedroom

Sleeps 4
2 Double Beds

Junior Suite Double

Good

Highlights

Furnished balcony or patio

Air conditioning

Free rollaway/extra beds

Free cots/infant beds

Dining table

Smart TV

Renovated in 2021

Separate bedroom

Sleeps 4
2 Double Beds

Tropical View Junior Suite Double

Excellent

Highlights

Furnished balcony or patio

Air conditioning

Free rollaway/extra beds

Free cots/infant beds

Dining table

Smart TV

Renovated in 2021

Separate bedroom

Sleeps 4
2 Double Beds

Junior Suite King

Excellent

Highlights

Furnished balcony or patio

Air conditioning

Free rollaway/extra beds

Free cots/infant beds

Dining table

Smart TV

Renovated in 2021

Separate bedroom

Sleeps 3
1 King Bed

Tropical View Junior Suite King

Very good

Highlights

Furnished balcony or patio

Air conditioning

Free rollaway/extra beds

Free cots/infant beds

Dining table

Smart TV

Renovated in 2021

Separate bedroom

Sleeps 4
1 King Bed

Club Master Suite

Highlights

Furnished balcony or patio

Air conditioning

Free rollaway/extra beds

Free cots/infant beds

Dining table

Smart TV

Renovated in 2021

Separate bedroom

Ocean view
Sleeps 4
1 King Bed

Club Ocean Front Master Suite

Highlights

Furnished balcony or patio

Air conditioning

Free rollaway/extra beds

Free cots/infant beds

Dining table

Smart TV

Renovated in 2021

Sofa bed - king

Ocean view
Sleeps 4
1 King Bed

Ocean Front Junior Suite King

Exceptional

Highlights

Furnished balcony or patio

Air conditioning

Free rollaway/extra beds

Free cots/infant beds

Dining table

Smart TV

Renovated in 2021

Separate bedroom

Sea view
Sleeps 4
1 King Bed

Ocean Front Junior Suite Double

Excellent

Highlights

Furnished balcony or patio

Air conditioning

Free rollaway/extra beds

Free cots/infant beds

Dining table

Smart TV

Renovated in 2021

Ceiling fan

Sea view
Sleeps 4
2 Double Beds

Ocean View Junior Suite King

Very good

Highlights

Furnished balcony or patio

Air conditioning

Free rollaway/extra beds

Free cots/infant beds

Dining table

Smart TV

Renovated in 2021

Separate bedroom

Sea view
Sleeps 4
1 King Bed

Ocean View Junior Suite Double

Highlights

Furnished balcony or patio

Air conditioning

Free rollaway/extra beds

Free cots/infant beds

Dining table

Smart TV

Renovated in 2021

Separate bedroom

Sea view
Sleeps 4
2 Double Beds

Club Ocean View Roof Top Master Suite

Highlights

Furnished balcony or patio

Air conditioning

Dining table

Smart TV

Renovated in 2021

Separate bedroom

Ceiling fan

Premium bedding

Partial ocean view
Sleeps 2
1 King Bed

Suite Junior with Ocean View

Ocean view
Sleeps 4
1 Double Sofa Bed and 1 King Bed

Suite Junior with Garden View

Sleeps 4
2 Queen Beds

Suite Master

Sleeps 4
1 Double Sofa Bed and 1 King Bed

Suite Junior with Ocean View

Ocean view
Sleeps 4
2 Queen Beds

Suite Junior

Sleeps 3
1 King Bed and 1 Single Sofa Bed

Suite Junior with Ocean View

Ocean view
Sleeps 4
1 Double Sofa Bed and 1 King Bed

Suite Master with Ocean View

Ocean view
Sleeps 4
1 Double Sofa Bed and 1 King Bed

Suite Junior with Pool View

Sleeps 4
2 Queen Beds

Suite Junior with Ocean View

Ocean view
Sleeps 4
2 Queen Beds

Suite Junior with Ocean View

Ocean view
Sleeps 4
2 Queen Beds

Suite Master with Ocean View

Ocean view
Sleeps 2
1 King Bed

Suite Junior with Garden View

Sleeps 4
1 King Bed and 1 Double Sofa Bed

Suite Junior with Ocean View

Ocean view
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Suite Junior

Sleeps 4
2 Double Beds

Suite Junior with Pool View

Sleeps 4
1 King Bed and 1 Double Sofa Bed

About the area

Puerto Morelos

A luxury stay in Puerto Morelos awaits you at Hyatt Ziva Riviera Maya - All Inclusive. You'll be steps from Petempich Bay and 2.9 km (1.8 mi) from Puerto Morelos Beach. Highlights at this all-inclusive property include 10 restaurants, 9 outdoor swimming pools and a full-service spa. .A day of pampering can include deep-tissue massages, hot stone massages and body wraps along with aromatherapy and hydrotherapy. The restaurant, Miyako, serves Asian cuisine. With 3 poolside bars and 5 lounge bars to choose from, you can enjoy a drink at the property. Spend the day at the beach where you'll find umbrellas, and enjoy the on-site free water park and free kids' club. Plus you'll find free Wi-Fi in public areas, a 24-hour gym and a hot tub. Free buffet breakfast is available daily between 7:00 AM and 11:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of free self parking. .Attractions within a 20-minute drive of this 4.5-property class Puerto Morelos property include Moon Palace Golf Club and Xoximilco.

What's nearby

Petempich Bay - 6 min drive - 2.2 km
Puerto Morelos Beach - 7 min drive - 3.6 km
Crococun Zoo - 8 min drive - 4.9 km
Ojo de Agua Beach - 10 min drive - 6.4 km
Puerto Morelos Town Square - 10 min drive - 6.8 km

Getting around

Cancun, Quintana Roo (CUN-Cancun Intl.) - 41 min drive

Restaurants

‪Market Cafe - ‬16 min drive
‪Sensai - ‬17 min drive
‪Preferred Club Lounge - ‬16 min drive
‪Casa del Mar - ‬17 min drive
‪Preferred Club Bar - ‬7 min drive

About this property

Hyatt Ziva Riviera Maya - All Inclusive

Luxury property on the beach, with 9 outdoor pools

Hyatt Ziva Riviera Maya - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

As a guest of Hyatt Ziva Riviera Maya - All Inclusive, you'll find a full-service spa, a complimentary water park, and 9 outdoor swimming pools. There are 10 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 3 poolside bars and 5 bars/lounges. Free breakfast is available daily. WiFi is free in public spaces.

Event space at this property measures 51000 square feet (4738 square metres) and includes conference space. A children's pool, a hot tub, and a 24-hour fitness centre are also featured at the luxury Hyatt Ziva Riviera Maya - All Inclusive. Free self parking is available. A complete renovation of Hyatt Ziva Riviera Maya - All Inclusive was completed in September 2021.

Smoking is allowed in designated areas at this 4.5-star Puerto Morelos property.

438 guestrooms or units

10 dining venues

3 bars by the pool

5 bars or lounges

51000 sq ft of conference space

4738 sq. m of conference space

Buffet breakfast (free)

Deli

Kid's club (free)

Supervised kids' activities (surcharge)

Childcare (surcharge)

Towels for the beach

Umbrellas for the beach

Cabanas by the pool (surcharge)

Poolside lounge chairs

Umbrellas for the pool

Conference space

Front desk (24 hours)

Front desk safe

Tour and ticket information

Concierge

Wedding services available

Games room or arcade

Terrace

Gift shop

Beauty salon

Bellhop

Lift

Smoking in designated areas

Coffee shop

Swim-up bar

Hyatt Ziva Riviera Maya - All Inclusive offers 438 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and laptop-compatible safes. Rooms open to furnished balconies or patios. Beds feature premium bedding. 55-inch Smart televisions come with premium satellite channels. Bathrooms include a separate bath and shower with in-room jetted baths and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, designer toiletries and complimentary toiletries.

This Puerto Morelos property provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The on-site spa has 16 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Languages

English, Spanish

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Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Free self parking on site
Wheelchair-accessible parking and van parking available

Food and drink

Free buffet breakfast available daily 7:00 AM to 11:30 AM
10 restaurants
3 poolside bars
5 bars/lounges
A coffee shop/cafe
A swim-up bar
Couples/private dining
Snack bar/deli

Restaurants on site

Afthonia
Ki
Miyako
Rue de Rivoli
Vivace

Things to do

24-hour gym
9 outdoor pools
Arcade/game room
Children's pool
Evening entertainment
Fitness classes
Free children's club
Free water park
Full-service spa
Hot tub
Kayaking
Paddleboard
Pilates classes
Playground
Sauna
Steam room
Water sports equipment
Waterslide
Wine tasting room
Yoga classes

Family friendly

9 outdoor pools
Arcade/game room
Baby toys
Babysitting (surcharge)
Children's games
Children's pool
Children's toys
Dining table
Free children's club
Free water park access
Lifeguards on site
Playground
Snack bar/deli
Supervised activities for children (surcharge)
Waterslide

Conveniences

24-hour front desk
ATM
Gift shop/newsstand
Hair salon
Safe at front desk

Guest services

Change of bedsheets (on request)
Change of towels on request
Concierge services
Housekeeping (daily)
Porter/bellhop
Proposal/romance packages
Tour and ticket assistance
Turndown service
Wedding services

Business services

51,000 square feet of conference space

Outdoors

Beach towels
Beach umbrellas
On the beach
Outdoor entertainment area
Outdoor furniture
Pool cabanas (surcharge)
Pool loungers
Pool umbrellas
Terrace

Full-service spa

16 treatment rooms
Aromatherapy
Body scrubs
Body wraps
Couples treatment rooms
Deep-tissue massages
Facials
Hot stone massages
Hydrotherapy
Manicures/pedicures
Outdoor treatment areas
Sports massages
Swedish massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Grab bar in shower
Handrails in stairways
Lift
Stair-free path to entrance
Valet for wheelchair-equipped vehicles
Visual fire alarm
Well-lit path to entrance
Wheelchair accessibility
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa
Wheelchair-accessible van parking
Wheelchair-width doorways
Wheelchairs on site

Banquet hall
Designated smoking areas
Lifeguards
Renovated entire property - September 2021

Room amenities

Bedroom

Premium bedding

Bathroom

Designer toiletries
Dressing gowns
Hair dryer
Jetted bathtub
Rainfall showerhead
Separate bathtub and shower
Toothbrush and toothpaste
Towels provided

Entertainment

55-inch smart TV with premium satellite channels

Food and drink

24-hour room service
Coffee/tea maker
Dining table
Free bottled water
Minibar

Access via exterior corridors
Air conditioning
Ceiling fan
Desk
Iron/ironing board
Laptop workspace
Laptop-compatible safe
Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight

Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets: MXN 1300 per pet, per day
Only dogs are allowed
Maximum 1 (weight limit: 22 lb per pet)
Food and water bowls are available

Children and extra beds

Children are welcome.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Pet fee: MXN 1300 per pet, per day
Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival.

We should mention

Reservations are needed for spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Frequently asked questions

What is the cancellation policy at Hyatt Ziva Riviera Maya - All Inclusive?

Hyatt Ziva Riviera Maya - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hyatt Ziva Riviera Maya - All Inclusive?

As of 1 Jul 2025, prices found for a 1-night stay for 2 adults at Hyatt Ziva Riviera Maya - All Inclusive on 20 Jul 2025 start from NZ$525.35, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hyatt Ziva Riviera Maya - All Inclusive?

Yep, Hyatt Ziva Riviera Maya - All Inclusive has a free self car park.

Are there any beaches close to Hyatt Ziva Riviera Maya - All Inclusive?

Yep, Hyatt Ziva Riviera Maya - All Inclusive is a short 1-minute walk from Petempich Bay. Fun beach activities include kayaking. You can also find water sports equipment.

Is there a spa on site at Hyatt Ziva Riviera Maya - All Inclusive?

Yep, there is an onsite spa at Hyatt Ziva Riviera Maya - All Inclusive. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as Swedish massages.

Does Hyatt Ziva Riviera Maya - All Inclusive have a pool?

Yep, and guests love it! Hyatt Ziva Riviera Maya - All Inclusive has 9 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella.

Does Hyatt Ziva Riviera Maya - All Inclusive have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Hyatt Ziva Riviera Maya - All Inclusive?

Hyatt Ziva Riviera Maya - All Inclusive features 3 poolside bars, 9 outdoor pools and a full-service spa. All guestrooms come with Private jetted baths, premium bedding and 24-hour room service.

What makes Hyatt Ziva Riviera Maya - All Inclusive a romantic place to stay?

1 hot tub and couples spa treatments, as well as Jetted bath and premium bedding in the guestrooms, help set the scene for a romantic weekend at Hyatt Ziva Riviera Maya - All Inclusive.

Is Hyatt Ziva Riviera Maya - All Inclusive family-friendly?

You bet! With amenities such as a free children's club, a children's pool and supervised childcare, it's no surprise that Hyatt Ziva Riviera Maya - All Inclusive is a hit with families.

Are there hot tubs in the rooms at Hyatt Ziva Riviera Maya - All Inclusive?

No, but there are Jetted bath in the guestrooms.

Does Hyatt Ziva Riviera Maya - All Inclusive serve breakfast?

You bet, guests adore the free buffet brekkie here! Offered daily between 7:00 AM and 11:30 AM, this is the perfect spot to fuel up for a day of adventure.

Is there a free airport shuttle available at Hyatt Ziva Riviera Maya - All Inclusive?

No, Hyatt Ziva Riviera Maya - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Hyatt Ziva Riviera Maya - All Inclusive?

Relax with a coldie at the 3 poolside bars or 5 lounge bars, and grab a meal at the onsite restaurant that serves Asian cuisine.

What time are check-in & check-out at Hyatt Ziva Riviera Maya - All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hyatt Ziva Riviera Maya - All Inclusive?

Dogs are welcome at Hyatt Ziva Riviera Maya - All Inclusive, with food and water bowls on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 10 kg per pet.

Hyatt Ziva Riviera Maya - All Inclusive Reviews

7.8

Good

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

8/10 Good

Jisun

Travelled with family, Travelled with partner

1 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Staffs are nice and resort app made everything so convenient but the food was ok Italian food was good, other than that the food was not good. They have taco stands at night and BBQ near the pool during lunch that saved us.

Stayed 5 nights in Mar 2025

10/10 Excellent

TUNG

1 Apr 2025

Liked: Cleanliness, staff & service

Stayed 4 nights in Mar 2025

4/10 Poor

Adela

Travelled with family, Travelled with family and small children

31 Mar 2025

Disliked: Cleanliness, amenities, property conditions & facilities

Long lines , very little beach, no kids activities.

Stayed 6 nights in Mar 2025

8/10 Good

ANA, Boca Raton

31 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 4 nights in Mar 2025

10/10 Excellent

Valeria

Travelled with family

31 Mar 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great resort, excellent service. Pool chairs situation typical of many resort, people walking up at the crack of dawn to snag spots. Great selection of drinks both for kids and adults. Beach area is rocky, bring water shoes. All staff was amazing! Great entertainment!

Stayed 7 nights in Mar 2025

6/10 Okay

John, Medina

31 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 4 nights in Mar 2025

10/10 Excellent

SUKHDEEP SINGH

Travelled with family, Travelled with family and small children

30 Mar 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

"We had an incredible family vacation at the resort, which offered amazing water slides that our kids absolutely loved. Didier, one of the best butlers, provided exceptional service and went above and beyond to ensure our trip was memorable. His assistance truly made a difference, and we are grateful for his help.

Stayed 5 nights in Mar 2025

8/10 Good

Bryn Elizabeth

28 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 4 nights in Mar 2025

6/10 Okay

Heather

27 Mar 2025

Liked: Cleanliness, property conditions & facilities

Stayed 6 nights in Mar 2025

8/10 Good

Arvinder

Travelled with family and small children, Travelled with group

27 Mar 2025

Liked: Cleanliness

Small property so everything was easily accessible. Most of the guest service staff wasn’t very helpful. They would say not possible without trying to help with basic requests like an hour early check in or an hour late checkout. Housekeeping service had to be requested most days. Pool over looking the ocean was very dirty on one end. Main pool wasn’t kept very clean either. Bell desk, bartenders and restaurant staff very friendly.

Stayed 5 nights in Mar 2025

10/10 Excellent

rhett

Travelled with family and small children

27 Mar 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Love it

Stayed 4 nights in Mar 2025

10/10 Excellent

John, GREEN BAY

26 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Everything was absolutely perfect 😍

Stayed 10 nights in Mar 2025

10/10 Excellent

Michael

24 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 7 nights in Mar 2025

8/10 Good

AHMAD

Travelled with family and small children

23 Mar 2025

Liked: Staff & service, amenities, property conditions & facilities

Food was awesome. Property is not as current and some aspects are dated

Stayed 6 nights in Mar 2025

10/10 Excellent

Antonio

Travelled with family

23 Mar 2025

Liked: Staff & service, amenities, property conditions & facilities

Great Hotel

Stayed 4 nights in Mar 2025

10/10 Excellent

Kim

23 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 7 nights in Mar 2025

8/10 Good

soraira

22 Mar 2025

Stayed 3 nights in Mar 2025

6/10 Okay

Natalya

22 Mar 2025

Stayed 7 nights in Mar 2025

10/10 Excellent

Tricia

21 Mar 2025

Stayed 14 nights in Mar 2025

8/10 Good

Demitri

20 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 7 nights in Nov 2024

10/10 Excellent

Marianne

Travelled with partner

20 Mar 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very easy to navigate throughout property. Good nightly entertainment and variety. The staff were very welcoming, helpful snd friendly. The restaurants were excellent as was the buffet no line ups . Waterfront view was excellent but no sandy beach for swimming. Great stay!

Stayed 10 nights in Mar 2025

8/10 Good

Jennifer Rawes

20 Mar 2025

Stayed 4 nights in Mar 2025

8/10 Good

Harman

Travelled with family and small children

20 Mar 2025

Liked: Cleanliness, amenities, property conditions & facilities

Very clean and family friendly resort. Whole family had a blast!

Stayed 5 nights in Mar 2025

8/10 Good

Lizleydis

Travelled with family

19 Mar 2025

Liked: Staff & service, amenities, property conditions & facilities

Food was really good, and the staff were nice. What we didn’t like is the pool was dirty specially on the walls, and the beach had too many rocks

Stayed 4 nights in Mar 2025

2/10 Terrible

Tisha

18 Mar 2025

Stayed 1 night in Mar 2025

Hyatt Ziva Riviera Maya - All Inclusive

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