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Dreams Puerto Morelos Resort & Spa - All Inclusive

Property class: 5 and above

Photo gallery for Dreams Puerto Morelos Resort & Spa - All Inclusive

A resort with a large pool, palm trees, and a view of the ocean.
Property video
A couple relaxing on a sunbed with a tropical view, a fruit basket, and a drink.
A modern living room with a sofa, a dining table with chairs, a coffee table, a ceiling fan, and a view of the beach through large glass doors.
A covered outdoor bar area with wicker furniture, a pool, and a view of the beach.

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast included
  • All-inclusive
  • Pet-friendly
  • Parking included
The current price is NZ$464
includes taxes & fees
6 Nov - 7 Nov

Explore the area

View map
Bahia de Petempich, SM 12, MZ 31, Lote 14-02, Puerto Morelos, QROO, 77580
  • Place, Arrecife de Puerto Morelos National Park
    ‪1 min drive‬
  • Place, Petempich Bay
    ‪6 min drive‬
  • Place, Puerto Morelos Beach
    ‪7 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪27 min drive‬

Room options

View all photos for Junior Suite Tropical View Double

A modern hotel room with two beds, a dining area with a view of the pool, and a balcony with a view of the resort.

Junior Suite Tropical View Double

8.6 out of 10
Excellent
(39 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite Tropical View King

A balcony with a pool view, red wicker chairs, and a table with a teapot and cups.

Junior Suite Tropical View King

8.2 out of 10
Very good
(26 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Preferred Club Junior Suite Ocean View Double

A modern hotel room with two beds, a dining area with a view of the pool, and a balcony with a view of the resort.

Preferred Club Junior Suite Ocean View Double

  • Sea view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Preferred Club Junior Suite Ocean View King

A modern hotel room with a bed, sofa, and a dining area.

Preferred Club Junior Suite Ocean View King

8.0 out of 10
Very good
(3 reviews)
  • Sea view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Preferred Club Master Suite Ocean Front King

A balcony with a sofa, two red chairs, a small table with fruits, and a view of the ocean.

Preferred Club Master Suite Ocean Front King

  • Ocean view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite Pool View Double

A modern living room with a sofa, a dining table with chairs, a coffee table, a ceiling fan, and a view of the beach through large glass doors.

Junior Suite Pool View Double

8.0 out of 10
Very good
(6 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite Pool View King

A modern living room with a sofa, a dining table with chairs, a coffee table, a ceiling fan, and a view of the beach through large glass doors.

Junior Suite Pool View King

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Preferred Club Junior Suite Ocean Front Double

A modern living room with a sofa, a dining table with chairs, a coffee table, a ceiling fan, and a view of the beach through large glass doors.

Preferred Club Junior Suite Ocean Front Double

  • Sea view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Preferred Club Junior Suite Ocean Front King

A living room with a sofa, a coffee table, a lamp, a vase with flowers, and a framed artwork on the wall.

Preferred Club Junior Suite Ocean Front King

  • Sea view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite Water Park View Double

A hotel room with two beds, a balcony with red chairs, and a dining area with a table and chairs.

Junior Suite Water Park View Double

  • Park view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite Water Park View King

A modern hotel room with a bed, sofa, and a dining area.

Junior Suite Water Park View King

7.6 out of 10
Good
(5 reviews)
  • Park view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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Dreams Sapphire Resort & Spa - All Inclusive

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  • Pool
  • Breakfast included
  • All-inclusive
  • Spa
8.0 out of 10, Very good, 1,003 reviews
The price is NZ$563
includes taxes & fees
28 Oct - 29 Oct
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About the area

Puerto Morelos

A luxury stay in Puerto Morelos awaits you at Dreams Puerto Morelos Resort & Spa - All Inclusive. You'll be 2.9 km (1.8 mi) from Puerto Morelos Beach and 6.1 km (3.8 mi) from Ojo de Agua Beach. .A day of pampering can include deep-tissue massages, hot stone massages and body wraps along with aromatherapy and hydrotherapy. The restaurant, Miyako, serves Asian cuisine. Enjoy the 9 outdoor swimming pools, free water park and free kids' club plus access to aerobics classes. 51000 square feet (4738 square metres) of event facilities include 5 meeting rooms and a conference centre. Plus you'll find free Wi-Fi in public areas, a 24-hour gym and a sauna. Free buffet breakfast is available daily between 7:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of free self parking.
View more Resorts in Puerto MorelosOpens in a new window

What's nearby

  • Arrecife de Puerto Morelos National Park - 1 min drive - 0.4 km
  • Petempich Bay - 6 min drive - 2.2 km
  • Puerto Morelos Beach - 7 min drive - 3.6 km
  • Crococun Zoo - 9 min drive - 5.6 km
  • Ojo de Agua Beach - 10 min drive - 7.1 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 41 min drive

Restaurants

  • ‪Bistro El Beso - ‬17 min drive
  • ‪Casa del Mar - ‬16 min drive
  • ‪Bluewater Grill - ‬16 min drive
  • ‪Preferred Club Bar - ‬7 min drive
  • ‪Swim Up Bar - ‬16 min drive

About this property

Dreams Puerto Morelos Resort & Spa - All Inclusive

Dreams Puerto Morelos Resort & Spa - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

As a guest of Dreams Puerto Morelos Resort & Spa - All Inclusive, you'll find a full-service spa, a complimentary water park, and 9 outdoor swimming pools. There are 10 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 poolside bars and 5 bars/lounges. Free breakfast is available daily. WiFi is free in public spaces.

Event space at this property measures 51000 square feet (4738 square metres) and includes a conference centre. A children's pool, a 24-hour health club, and a sauna are also featured at the luxury Dreams Puerto Morelos Resort & Spa - All Inclusive. Free self parking is available.

Smoking is allowed in designated areas at this 5-star Puerto Morelos property.

  • 436 guestrooms or units
  • 10 dining venues
  • 2 bars by the pool
  • 5 bars or lounges
  • Conference rooms
  • 51000 sq ft of conference space
  • 4738 sq. m of conference space
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Water dispenser
  • Coffee shop
  • Swim-up bar
Dreams Puerto Morelos Resort & Spa - All Inclusive offers 436 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and laptop-compatible safes. Rooms open to furnished balconies or patios. Beds feature premium bedding. 55-inch Smart televisions come with premium satellite channels. Bathrooms include a separate bath and shower with in-room jetted baths and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, complimentary toiletries and hairdryers.

This Puerto Morelos property provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include espresso makers and complimentary bottles of water. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The on-site spa has 12 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.

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Property amenities

Restaurants on site

  • Ki
  • Miyako
  • Rue de Rivoli
  • Vivace
  • World Cafe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: MXN 1300 per pet, per day
  • Only dogs are allowed
  • Maximum 1 (weight limit: 22 lb per pet)
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: MXN 1300 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher in all accommodation. Guests can access their rooms with a mobile device.

Property Registration Number 011-007-000917/2025

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Frequently asked questions

What is the cancellation policy at Dreams Puerto Morelos Resort & Spa - All Inclusive?

Dreams Puerto Morelos Resort & Spa - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Dreams Puerto Morelos Resort & Spa - All Inclusive?

As of 24 Oct 2026, prices found for a 1-night stay for 2 adults at Dreams Puerto Morelos Resort & Spa - All Inclusive on 6 Nov 2026 start from NZ$464, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Dreams Puerto Morelos Resort & Spa - All Inclusive?

Yep, Dreams Puerto Morelos Resort & Spa - All Inclusive has a free self car park.

Are there any beaches close to Dreams Puerto Morelos Resort & Spa - All Inclusive?

Yep, Dreams Puerto Morelos Resort & Spa - All Inclusive is a short 1-minute walk from Petempich Bay.

Is there a spa on site at Dreams Puerto Morelos Resort & Spa - All Inclusive?

Yep, there is an onsite spa at Dreams Puerto Morelos Resort & Spa - All Inclusive. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as sports massages.

Does Dreams Puerto Morelos Resort & Spa - All Inclusive have a pool?

Yep, and guests love it! Dreams Puerto Morelos Resort & Spa - All Inclusive has 9 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella.

Does Dreams Puerto Morelos Resort & Spa - All Inclusive have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Dreams Puerto Morelos Resort & Spa - All Inclusive?

Dreams Puerto Morelos Resort & Spa - All Inclusive features 2 poolside bars, 9 outdoor pools and a full-service spa. All guestrooms come with Private jetted baths, premium bedding and 24-hour room service.

What makes Dreams Puerto Morelos Resort & Spa - All Inclusive a romantic place to stay?

A hot tub and couples spa treatments, as well as Jetted bath and premium bedding in the guestrooms, help set the scene for a romantic weekend at Dreams Puerto Morelos Resort & Spa - All Inclusive.

Is Dreams Puerto Morelos Resort & Spa - All Inclusive family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as highchairs in the guestrooms, it's no surprise that Dreams Puerto Morelos Resort & Spa - All Inclusive is a hit with families.

Are there hot tubs in the rooms at Dreams Puerto Morelos Resort & Spa - All Inclusive?

No, but there are Jetted bath in the guestrooms.

Does Dreams Puerto Morelos Resort & Spa - All Inclusive serve breakfast?

You bet, guests adore the free buffet brekkie here! Offered daily between 7:00 AM and 11:00 AM, this is the perfect spot to fuel up for a day of adventure.

Is there a free airport shuttle available at Dreams Puerto Morelos Resort & Spa - All Inclusive?

No, Dreams Puerto Morelos Resort & Spa - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Dreams Puerto Morelos Resort & Spa - All Inclusive?

Relax with a coldie at the 2 poolside bars or 5 lounge bars, and grab a meal at the onsite restaurant that serves Asian cuisine.

What time are check-in & check-out at Dreams Puerto Morelos Resort & Spa - All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Dreams Puerto Morelos Resort & Spa - All Inclusive?

Dogs are welcome at Dreams Puerto Morelos Resort & Spa - All Inclusive, with food and water bowls on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 10 kg per pet.

Dreams Puerto Morelos Resort & Spa - All Inclusive Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 445 out of 1133 reviews
Rating 8 - Good. 288 out of 1133 reviews
Rating 6 - Okay. 180 out of 1133 reviews
Rating 4 - Poor. 95 out of 1133 reviews
Rating 2 - Terrible. 125 out of 1133 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great experience visiting, kid-friendly and staff were nice and helpful
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We ended up staying for 10 days because it was that amazing!!!!!!! Enrique(pool guy) and victor(pool guy) took very good care of us and made the experience feel like we were at home. I can’t wait to come back!
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exelent
Stayed 3 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food is trash but everything esle good
Stayed 4 nights in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was nice and small. Not over crowded which was perfect. The food selection was minimal and was very bland.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love my stay there overall I give them 5
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly and helpful staff, they ensured we had an amazing stay. There was a good selection of pools with different levels of activity and energy depending on if we wanted more fun or more relaxed moods. There was a great selection of restaurants and the quality of food was high.
Stayed 7 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So great especially for a family with a toddler! Resort is super family friendly, there were plenty of pool options to spread out among guests. Never had issues with finding food. I wish there was a beach but there is nothing for them to do to fix that part. Perfect for a 4 night trip as you would probably run out of things to do after that unless you booked several excursions. We are already itching to go back to another Dreams resort!
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pools were great shows were great
Stayed 4 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent resort and staff - no beach to walk or swim in but several other amenities
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful and very helpful staff! Great variety of activities and amenities. We had an amazing time!
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a beautiful property! The rooms are immaculate! The staff are incredible, they went above and beyond. I would highly recommend this property, and we look forward to returning !!!
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The way we were welcomed was beyond our expectations. Every single member of the staff was very polite. Because of the days we were there, most of the restaurants were not opened, we suggest to close only one restaurant a day so guests can enjoy all of them during their stay. The only BUT we have for this hotel is that it doesn't have a beach. But we really loved how relaxing it was, how quiet, how good the food is.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Everything, the service, the food was top tier , the atmosphere was amazing and beautiful. We definitely would visit again
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is outstanding
Stayed 4 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kids Friendly
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Staff & service, amenities, property conditions & facilities
I love the energy of the staff there! Good food good service drinks everywhere! Will definitely come back
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Food was great and kids club was awesome.
Stayed 7 nights in Nov 2025
Verified review

6/10 Okay

Liked: Staff & service
Resort small
Stayed 5 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was really nice i enjoyed my stay would definitely recommend again
Stayed 4 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good family hotel
Stayed 5 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness
Great
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Food was really good and everyone at the hotel was very nice! Would definitely recommend.
Stayed 5 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and respectful.
Stayed 5 nights in Nov 2025