Save

Dreams Puerto Morelos Resort & Spa - All Inclusive

4.5 star property

Photo gallery for Dreams Puerto Morelos Resort & Spa - All Inclusive

Aerial view
Property video
9 outdoor pools, pool cabanas (surcharge), pool umbrellas
5 bars/lounges, 3 poolside bars, swim-up bar
Hallway

Reviews

7.8 out of 10
Good

Popular amenities

  • Spa pool
  • Breakfast included
  • All-inclusive
  • Pet-friendly
The current price is NZ$670
includes taxes & fees
6 Apr - 7 Apr

Explore the area

View map
Bahia de Petempich, SM 12, MZ 31, Lote 14-02, Puerto Morelos, QROO, 77580
  • Place, Arrecife de Puerto Morelos National Park
    ‪1 min drive‬
  • Place, Petempich Bay
    ‪6 min drive‬
  • Place, Puerto Morelos Beach
    ‪7 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪25 min drive‬

Room options

Suite Junior with Garden View

  • 62 sq m
  • Sleeps 4

Suite Junior with Garden View

  • 62 sq m
  • Sleeps 4

Suite Junior with Ocean View

  • 64 sq m
  • Sleeps 4

Suite Junior with Ocean View

  • 64 sq m
  • Sleeps 4

Suite Junior with Pool View

  • 64 sq m
  • Sleeps 4

Suite Junior with Pool View

  • 64 sq m
  • Sleeps 4

Suite Junior with Ocean View

  • 64 sq m
  • Sleeps 4

Suite Junior with Ocean View

  • 62 sq m
  • Sleeps 4

Suite Junior with Ocean View

  • 64 sq m
  • Sleeps 4

Suite Junior with Ocean View

  • 64 sq m
  • Sleeps 4

Suite Master with Ocean View

  • 102 sq m
  • Sleeps 2

Suite Master with Ocean View

  • 128 sq m
  • Sleeps 4

Junior Suite Tropical View Double

8.6 out of 10
Excellent
(32 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Junior Suite Tropical View King

7.8 out of 10
Good
(18 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Preferred Club Junior Suite Ocean View Double

  • Sea view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Preferred Club Junior Suite Ocean View King

8.0 out of 10
Very good
(3 reviews)
  • Sea view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Preferred Club Master Suite Ocean Front King

  • Ocean view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Junior Suite Pool View Double

7.6 out of 10
Good
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Junior Suite Pool View King

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Preferred Club Junior Suite Ocean Front Double

  • Sea view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Preferred Club Junior Suite Ocean Front King

  • Sea view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Junior Suite Water Park View Double

  • Park view
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

Junior Suite Water Park View King

7.0 out of 10
Good
(4 reviews)
  • Park view
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed

Family Suite -5 guests- Junior with Pool View

  • 62 sq m
  • Sleeps 5

Family Suite -5 guests- Junior with Pool View

  • 62 sq m
  • Sleeps 5

Suite Master

  • 128 sq m
  • Sleeps 4

Suite Junior

  • Sleeps 3

Suite Junior

  • Sleeps 4

About the area

Puerto Morelos

A luxury stay in Puerto Morelos awaits you at Dreams Puerto Morelos Resort & Spa - All Inclusive. You'll be steps from Petempich Bay and 2.9 km (1.8 mi) from Puerto Morelos Beach. Highlights at this all-inclusive property include 10 restaurants, 9 outdoor swimming pools and a full-service spa. .A day of pampering can include deep-tissue massages, hot stone massages and body wraps along with aromatherapy and hydrotherapy. The restaurant, Miyako, serves Asian cuisine. With 3 poolside bars and 5 lounge bars to choose from, you can enjoy a drink at the property. Enjoy the free water park, free kids' club, 24-hour gym and Hot tub. Plus you'll find free Wi-Fi in public areas, a sauna and a children's swimming pool. Free buffet breakfast is available daily between 7:00 AM and 11:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of free self parking. .Attractions within a 20-minute drive of this 4.5-property class Puerto Morelos property include Moon Palace Golf Club and Xoximilco.

What's nearby

  • Arrecife de Puerto Morelos National Park - 1 min drive - 0.4 km
  • Petempich Bay - 6 min drive - 2.2 km
  • Puerto Morelos Beach - 7 min drive - 3.2 km
  • Ojo de Agua Beach - 10 min drive - 5.7 km
  • Puerto Morelos Town Square - 10 min drive - 6.1 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 41 min drive

Restaurants

  • ‪Bistro El Beso - ‬17 min drive
  • ‪Blue Moon - ‬16 min drive
  • ‪Le Chique - ‬4 min walk
  • ‪Swim Up Bar - ‬16 min drive
  • ‪Preferred Club Bar - ‬7 min drive

About this property

Dreams Puerto Morelos Resort & Spa - All Inclusive

Dreams Puerto Morelos Resort & Spa - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

As a guest of Dreams Puerto Morelos Resort & Spa - All Inclusive, you'll find a full-service spa, a complimentary water park, and 9 outdoor swimming pools. There are 10 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 3 poolside bars and 5 bars/lounges. Free breakfast is available daily. WiFi is free in public spaces.

Event space at this property measures 51000 square feet (4738 square metres) and includes conference space. A children's pool, a hot tub, and a 24-hour fitness centre are also featured at the luxury Dreams Puerto Morelos Resort & Spa - All Inclusive. Free self parking is available.

Smoking is allowed in designated areas at this 4.5-star Puerto Morelos property.

  • 437 guestrooms or units
  • 10 dining venues
  • 3 bars by the pool
  • 5 bars or lounges
  • 51000 sq ft of conference space
  • 4738 sq. m of conference space
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Front desk (24 hours)
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Terrace
  • Gift shop
  • Beauty salon
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Coffee shop
  • Swim-up bar
Dreams Puerto Morelos Resort & Spa - All Inclusive offers 437 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and laptop-compatible safes. Rooms open to furnished balconies or patios. Beds feature premium bedding. 55-inch Smart televisions come with premium satellite channels. Bathrooms include a separate bath and shower with in-room jetted baths and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, designer toiletries and complimentary toiletries.

This Puerto Morelos property provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The on-site spa has 16 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:30 AM
  • 10 restaurants
  • 3 poolside bars
  • 5 bars/lounges
  • A coffee shop/cafe
  • A swim-up bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Afthonia
  • Ki
  • Miyako
  • Rue de Rivoli
  • Vivace

Things to do

  • 24-hour gym
  • 9 outdoor pools
  • Arcade/game room
  • Children's pool
  • Evening entertainment
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Hot tub
  • Kayaking
  • Paddleboard
  • Pilates classes
  • Playground
  • Sauna
  • Steam room
  • Water sports equipment
  • Waterslide
  • Wine tasting room
  • Yoga classes

Family friendly

  • 9 outdoor pools
  • Arcade/game room
  • Baby toys
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Children's toys
  • Dining table
  • Free children's club
  • Free water park access
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 51,000 square feet of conference space

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 16 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in shower
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • Banquet hall
  • Designated smoking areas
  • Lifeguards

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Jetted bathtub
  • Rainfall showerhead
  • Separate bathtub and shower
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch smart TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Dining table
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: MXN 1300 per pet, per day
  • Only dogs are allowed
  • Maximum 1 (weight limit: 22 lb per pet)
  • Food and water bowls are available
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: MXN 1300 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Frequently asked questions

What is the cancellation policy at Dreams Puerto Morelos Resort & Spa - All Inclusive?

Dreams Puerto Morelos Resort & Spa - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Dreams Puerto Morelos Resort & Spa - All Inclusive?

As of 11 Mar 2026, prices found for a 1-night stay for 2 adults at Dreams Puerto Morelos Resort & Spa - All Inclusive on 6 Apr 2026 start from NZ$670, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Dreams Puerto Morelos Resort & Spa - All Inclusive?

Yep, Dreams Puerto Morelos Resort & Spa - All Inclusive has a free self car park.

Are there any beaches close to Dreams Puerto Morelos Resort & Spa - All Inclusive?

Yep, Dreams Puerto Morelos Resort & Spa - All Inclusive is a short 1-minute walk from Petempich Bay. Fun beach activities include kayaking. You can also find water sports equipment.

Is there a spa on site at Dreams Puerto Morelos Resort & Spa - All Inclusive?

Yep, there is an onsite spa at Dreams Puerto Morelos Resort & Spa - All Inclusive. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as hot stone massages.

Does Dreams Puerto Morelos Resort & Spa - All Inclusive have a pool?

Yep, and guests love it! Dreams Puerto Morelos Resort & Spa - All Inclusive has 9 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella.

Does Dreams Puerto Morelos Resort & Spa - All Inclusive have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Dreams Puerto Morelos Resort & Spa - All Inclusive?

Dreams Puerto Morelos Resort & Spa - All Inclusive features 3 poolside bars, 9 outdoor pools and a full-service spa. All guestrooms come with Private jetted baths, premium bedding and 24-hour room service.

What makes Dreams Puerto Morelos Resort & Spa - All Inclusive a romantic place to stay?

1 hot tub and couples spa treatments, as well as Jetted bath and premium bedding in the guestrooms, help set the scene for a romantic weekend at Dreams Puerto Morelos Resort & Spa - All Inclusive.

Is Dreams Puerto Morelos Resort & Spa - All Inclusive family-friendly?

You bet! With amenities such as a free children's club, a children's pool and supervised childcare, it's no surprise that Dreams Puerto Morelos Resort & Spa - All Inclusive is a hit with families.

Are there hot tubs in the rooms at Dreams Puerto Morelos Resort & Spa - All Inclusive?

No, but there are Jetted bath in the guestrooms.

Does Dreams Puerto Morelos Resort & Spa - All Inclusive serve breakfast?

You bet, guests adore the free buffet brekkie here! Offered daily between 7:00 AM and 11:30 AM, this is the perfect spot to fuel up for a day of adventure.

Is there a free airport shuttle available at Dreams Puerto Morelos Resort & Spa - All Inclusive?

No, Dreams Puerto Morelos Resort & Spa - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Dreams Puerto Morelos Resort & Spa - All Inclusive?

Relax with a coldie at the 3 poolside bars or 5 lounge bars, and grab a meal at the onsite restaurant that serves Asian cuisine.

What time are check-in & check-out at Dreams Puerto Morelos Resort & Spa - All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Dreams Puerto Morelos Resort & Spa - All Inclusive?

Dogs are welcome at Dreams Puerto Morelos Resort & Spa - All Inclusive, with food and water bowls on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 10 kg per pet.

Dreams Puerto Morelos Resort & Spa - All Inclusive Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 567 out of 1348 reviews
Rating 8 - Good. 335 out of 1348 reviews
Rating 6 - Okay. 197 out of 1348 reviews
Rating 4 - Poor. 115 out of 1348 reviews
Rating 2 - Terrible. 134 out of 1348 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Hyun

Disliked: Cleanliness, staff & service, property conditions & facilities
Orbitz mislead customer about the property. Its not owned by Hyatt. Hyatt sold the property and its own by different ownership. It
Stayed 2 nights in Nov 2025

10/10 Excellent

Ernesto Adolfo, Coquitlam

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service from Jesus at the bar, Luis in the buffet, Jaquelina from animation, and Kenya at concierge.
Stayed 6 nights in Nov 2025

8/10 Good

Wesley

Stayed 3 nights in Nov 2025

8/10 Good

Aribell

Travelled with family
Liked: Cleanliness, staff & service, amenities
Professional staff. Entertainment daily. Descent food. Comfortable accomodations. No beach.
Stayed 10 nights in Nov 2025

10/10 Excellent

Darcy, Ellensburg

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Resort was amazing! So many options for pools that it never felt crowded. The food at the restaurants were outstanding and the service was always amazing by all the staff. We will definitely be back and recommend to friend's and family!
Stayed 6 nights in Nov 2025

2/10 Terrible

Boris

Stayed 4 nights in Nov 2025

10/10 Excellent

Frank M

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and respectful.
Stayed 5 nights in Nov 2025

2/10 Terrible

Hertzel

There was it beach
Stayed 4 nights in Nov 2025

4/10 Poor

Adriana

Travelled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
The staff needs better training. They neglected us for 45 minutes during the check in process paying attention to other guests who arrived after us displaying discriminatory practices since they thought we were Mexican and favored “American” costumers. They could not manage the situation. When we brought this up they tried to fix it and the manager gave us some amenities for free. We still experienced the same treatment by people at restaurants and bars continuously, being disregarded, having longer waiting periods than other guests arriving after us and some being dismissive. During the check in we were charged an incorrect amount and were asked to approach the reception desk to correct it and pay the difference. They wanted to charge us more because the exchange rate was different that day and unfavorable to us. I expressed my disagreement since the error was theirs and the amount should have been the one determined at the moment of the check in. The food was excellent. Compliments to the chefs we enjoyed all restaurants and buffets. Rooms were clean and serviced several times a day. Unfortunately, due to the issues with some staff I was sometimes defensive and it was difficult to fully relax.
Stayed 5 nights in Nov 2025

4/10 Poor

Catiuska

Travelled with family and small children
The food overall was not good. The Italian restaurant and the buffet were the only decent options. The parrilla restaurant wasn’t good, and the mariscos place was horrible. It was very difficult to find towels. Some of the staff were rude, you would ask for something and they would just say, “We don’t have more.” You basically had to keep asking until someone nicer finally helped you. However, the staff by the pool were very nice and helpful, which made that area more enjoyable. There is no real beach. You can see it, but you cannot access it. The alcoholic drinks were terrible. The quality of the liquor was bad; the piña colada tasted like sunscreen, and the strawberry drinks tasted like car perfume. The hot dogs were strange, and they did not have chicken nuggets for kids. The kids club was also disappointing. They open at 11 and close at 3, and it’s so boring that kids prefer not to stay. The night shows were very good, and the beds were okay. The internet was terrible. Expedia originally listed this hotel as the Hyatt Ziva. The pictures, rooms, and description were completely different. I was sure I booked the one in Cancun. Three days later, when I checked my reservation again, the name and pictures had changed, and we ended up at Dreams, which is part of Hyatt but clearly a cheaper hotel. I don’t think I will use Expedia again, this is the second time something similar has happened to me.
Stayed 5 nights in Nov 2025

10/10 Excellent

Rudy

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I had a great expirience during our stay. The staff in the coffee shop area, the cabana boys and waiters were amazing. They have a great mixture of shows and activities for couples traveling alone or with little ones like myself. I highly recomend booking this resort if you are wanting to truely relax and or spend time with your family.
Stayed 8 nights in Nov 2025

10/10 Excellent

Katie Ann Paula

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Food is BOMB AMAZING. Entertainment BOMB AMAZING
Outdoor ping pong
View of one of the restaurants
View from our room: stay up by the beach!
View from a sitting area
Stayed 7 nights in Jul 2025

8/10 Good

Hamid Reza

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect, other than the check-in time which was very long.
Stayed 6 nights in Nov 2025

2/10 Terrible

Dorota Agata

Stayed 7 nights in Nov 2025

10/10 Excellent

Grigori

Stayed 7 nights in Nov 2025

6/10 Okay

Sarah, Seattle

Travelled with family and small children
All of the elevators in our building were out of service the week we stayed there and I was traveling with a one year old, 5 year old and 7 year old. The air conditioning could not be turned down (despite multiple maintenance visits) and we had to turn it off so we didn’t freeze at night. The last night we were there, the front office called our room at 9pm and 12am, saying there was a nonexistent maintenance issue in our room. They also had cleaning staff come at 9:30pm when we were all asleep and they told us we should have put our do not disturb sign on the door…it was all so ridiculous and we were happy to be leaving.
Stayed 1 night in Nov 2025

10/10 Excellent

Alexander

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Food was great and kids club was awesome.
Stayed 7 nights in Nov 2025

10/10 Excellent

brittany

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was a relaxing vacation
Stayed 4 nights in Oct 2025

10/10 Excellent

Cynthia, Fontana

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was beautiful, it had all the accommodations that anyone would need. Our room was always clean and very comfortable. The restaurants inside the hotel were amazing, food was delicious and pools were very clean and well maintained. Staff was very nice and welcoming. My husband and I left the hotel to explore the area and came back kind of late and every restaurant was closed, we order food through room service and they were nice and quick to bring us food to our room. I would definitely recommend this hotel. 5 star hotel, in my opinion. The only thing that did not meet my expectations was the road to get to the hotel. There were so many potholes throughout the road, I don’t understand how they don’t fix that. The road was REAL BAD!! They really need to fix that. Small cars had such a hard time going through.
Stayed 5 nights in Oct 2025

10/10 Excellent

Octayanna

Stayed 4 nights in Oct 2025

8/10 Good

Kiara Vanessa

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff is extremely nice and welcoming, the food is good. The room could use a refresh. But overall, we will be returning every year.
Stayed 4 nights in Oct 2025

10/10 Excellent

Syed, Chicago

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fantastic
Stayed 5 nights in Oct 2025

10/10 Excellent

Rhonda

Travelled with group
Liked: Cleanliness, property conditions & facilities
The staff was amazing!
Stayed 4 nights in Oct 2025

2/10 Terrible

Teresa

Stayed 8 nights in Oct 2025

6/10 Okay

Debbie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We went in June. There was a lot of seaweed on the beach so we didn’t get in the water. The food was my least favorite. I was hoping to get authentic Mexican food considering being in Mexico but everything tasted American washed, sin sazon! I would definitely consider going somewhere else. This place is great for quietness, families, and elders if you’re not too picky with food and just want some quiet time. The staff was prompt and nice. I will say the room service food was better than their restaurants
Stayed 6 nights in Jun 2025