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Secrets Riviera Cancún All Preferred - Adults Only - All inclusive

Property class: 5 and above

Photo gallery for Secrets Riviera Cancún All Preferred - Adults Only - All inclusive

A resort with a pool, lounge chairs, umbrellas, and palm trees.
Property video
A wedding ceremony at a beach venue with a wooden arch and floral decorations.
A beach with thatched umbrellas and lounge chairs.
A balcony with a view of the ocean, a wicker chair, a small table with a vase and a drink, and a lounge chair.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • On private beach
The current price is NZ$822
includes taxes & fees
27 Oct - 28 Oct

Explore the area

View map
Carretera Cancun-Puerto Morelos KM 27.5, Mz. 41, Sm. 12, Puerto Morelos, QROO, 77580
  • Place, Petempich Bay
    ‪3 min walk‬
  • Place, Arrecife de Puerto Morelos National Park
    ‪3 min walk‬
  • Place, Puerto Morelos Beach
    ‪16 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪27 min drive‬

Room options

View all photos for Preferred Club Junior Suite Tropical View King

A modern hotel room with a large bed, a desk, and a balcony with a view of palm trees.

Preferred Club Junior Suite Tropical View King

9.4 out of 10
Exceptional
(11 reviews)
  • Garden view
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite Ocean View King

A modern hotel room with a large bed, a desk, and a balcony with a view of palm trees.

Preferred Club Junior Suite Ocean View King

9.4 out of 10
Exceptional
(9 reviews)
  • Partial ocean view
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite Ocean View Double

A modern hotel room with a large bed, a desk, and a balcony with a view of palm trees.

Preferred Club Junior Suite Ocean View Double

  • Partial ocean view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Preferred Club Junior Suite Swimout Tropical View King

A hotel room with a bed, a desk, a chair, a small table, and a view of a pool and palm trees.

Preferred Club Junior Suite Swimout Tropical View King

7.8 out of 10
Good
(8 reviews)
  • Partial ocean view
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite Swimout Tropical View Double

A hotel room with a bed, a desk, a chair, a small table, and a view of a pool and palm trees.

Preferred Club Junior Suite Swimout Tropical View Double

8.0 out of 10
Very good
(1 review)
  • Partial sea view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Preferred Club Junior Suite Ocean Front King

A modern hotel room with a large bed, a desk, and a balcony with a view of palm trees.

Preferred Club Junior Suite Ocean Front King

8.0 out of 10
Very good
(2 reviews)
  • Ocean view
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite Ocean Front Double

A modern hotel room with a large bed, a desk, and a balcony with a view of palm trees.

Preferred Club Junior Suite Ocean Front Double

  • Ocean view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Preferred Club Junior Suite Swimout Ocean Front King

A modern hotel room with a large bed, a desk, and a balcony with a view of palm trees.

Preferred Club Junior Suite Swimout Ocean Front King

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Master Suite Ocean View King

A modern hotel room with a bed, sofa, bedside table, and a small table with glasses.

Preferred Club Master Suite Ocean View King

  • Ocean view
  • 100 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite Swimout Ocean Front Double

A modern hotel room with a large bed, a desk, and a balcony with a view of palm trees.

Preferred Club Junior Suite Swimout Ocean Front Double

  • Ocean view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Preferred Club Master Suite Swim Out Tropical View King

A poolside area with lounge chairs, a small table with a vase of flowers, and a view of the ocean.

Preferred Club Master Suite Swim Out Tropical View King

10.0 out of 10
Exceptional
(1 review)
  • Partial ocean view
  • 100 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Master Suite Ocean Front King

A modern living room with a sofa, armchair, and coffee table. There is a painting on the wall and a wooden cabinet.

Preferred Club Master Suite Ocean Front King

  • Ocean view
  • 100 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Master Suite Swim Out Ocean Front King

A modern hotel with a pool area, lounge chairs, and a two-story building.

Preferred Club Master Suite Swim Out Ocean Front King

  • Ocean view
  • 100 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Puerto Morelos

A luxury stay in Puerto Morelos awaits you at Secrets Riviera Cancún All Preferred - Adults Only - All inclusive. Within steps you'll find Petempich Bay and Arrecife de Puerto Morelos National Park. .A relaxing day at Relax Spa By Pevonia can include deep-tissue massages, detox wraps and body wraps along with aromatherapy and hydrotherapy. Spend the day at the private beach and enjoy the on-site outdoor swimming pool, gym and Hot tub. 8933 square feet (830 square metres) of event facilities include 4 meeting rooms and a conference centre, and other business amenities include a business centre. Plus you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Each morning free cooked-to-order breakfast is offered between 7:00 AM and 11:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of free valet parking.
View more Resorts in Puerto MorelosOpens in a new window

What's nearby

  • Petempich Bay - 3 min walk - 0.3 km
  • Arrecife de Puerto Morelos National Park - 3 min walk - 0.3 km
  • Puerto Morelos Beach - 16 min drive - 10.9 km
  • Ojo de Agua Beach - 19 min drive - 14.4 km
  • Puerto Morelos Town Square - 20 min drive - 14.7 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 23 min drive

Restaurants

  • ‪Preferred Club Bar - ‬1 min walk
  • ‪La Tentazione Osteria - ‬7 min drive
  • ‪La Parrilla - ‬7 min drive
  • ‪Afthonia - ‬19 min drive
  • ‪Miyako - ‬19 min drive

About this property

Secrets Riviera Cancún All Preferred - Adults Only - All inclusive

Secrets Riviera Cancún All Preferred - Adults Only - All inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Simply walk outside to feel the sun on your face at the white sand beach. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Secrets Riviera Cancún All Preferred - Adults Only - All inclusive such as an outdoor pool and a hot tub.

Free breakfast is served daily. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a beach bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. This Mediterranean property also offers a fitness centre, a garden and a terrace. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 5-star Puerto Morelos property.

  • 164 guestrooms or units
  • 4 levels
  • 3 buildings
  • 8933 sq ft of conference space
  • 830 sq. m of conference space
  • Built in 2016
  • Cooked-to-order breakfast (free)
  • Deli
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Pool or billiards table
  • Corner/local shop
  • Terrace
  • Garden
  • Beauty salon
  • ATM
  • Lift
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • Bar on the beach
  • Coffee shop
  • Dining venue
Secrets Riviera Cancún All Preferred - Adults Only - All inclusive offers 164 air-conditioned accommodations with minibars and espresso makers. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower, bathrobes, slippers and designer toiletries.

This Puerto Morelos property provides complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, hot stone massages, sports massages and facials. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is open daily.

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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 65 per pet, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 22 lb per pet)
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 65 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Guests can access their rooms with a mobile device.

Property Registration Number 011-007-000113/2025

We should mention

  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Frequently asked questions

What is the cancellation policy at Secrets Riviera Cancún All Preferred - Adults Only - All inclusive?

Secrets Riviera Cancún All Preferred - Adults Only - All inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Secrets Riviera Cancún All Preferred - Adults Only - All inclusive?

As of 22 Oct 2026, prices found for a 1-night stay for 2 adults at Secrets Riviera Cancún All Preferred - Adults Only - All inclusive on 27 Oct 2026 start from NZ$822, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Secrets Riviera Cancún All Preferred - Adults Only - All inclusive?

Yep, Secrets Riviera Cancún All Preferred - Adults Only - All inclusive has a free self car park and free valet parking.

Are there any beaches close to Secrets Riviera Cancún All Preferred - Adults Only - All inclusive?

Yep, Secrets Riviera Cancún All Preferred - Adults Only - All inclusive is a short 1-minute walk from Petempich Bay. Fun beach activities include snorkelling.

Is there a spa on site at Secrets Riviera Cancún All Preferred - Adults Only - All inclusive?

Yep, Relax Spa By Pevonia is available for guests. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as hot stone massages.

Does Secrets Riviera Cancún All Preferred - Adults Only - All inclusive have a pool?

Secrets Riviera Cancún All Preferred - Adults Only - All inclusive has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella.

What luxury perks are available at Secrets Riviera Cancún All Preferred - Adults Only - All inclusive?

Secrets Riviera Cancún All Preferred - Adults Only - All inclusive features a private beach, a full-service spa and an outdoor pool. All guestrooms come with 24-hour room service and espresso makers.

Is Secrets Riviera Cancún All Preferred - Adults Only - All inclusive family-friendly?

No, Secrets Riviera Cancún All Preferred - Adults Only - All inclusive is an adults-only property.

Does Secrets Riviera Cancún All Preferred - Adults Only - All inclusive serve breakfast?

Yep, complimentary cooked-to-order breakfast is available daily between 7:00 AM and 11:30 AM.

Is there a free airport shuttle available at Secrets Riviera Cancún All Preferred - Adults Only - All inclusive?

No, Secrets Riviera Cancún All Preferred - Adults Only - All inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Secrets Riviera Cancún All Preferred - Adults Only - All inclusive?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Secrets Riviera Cancún All Preferred - Adults Only - All inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Secrets Riviera Cancún All Preferred - Adults Only - All inclusive?

Dogs are welcome at Secrets Riviera Cancún All Preferred - Adults Only - All inclusive, with food and water bowls on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 10 kg per pet.

Secrets Riviera Cancún All Preferred - Adults Only - All inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 341 out of 508 reviews
Rating 8 - Good. 88 out of 508 reviews
Rating 6 - Okay. 37 out of 508 reviews
Rating 4 - Poor. 19 out of 508 reviews
Rating 2 - Terrible. 23 out of 508 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, Staff was great
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort was awesome in every way possible. Will definitely stay again.
Stayed 4 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice rooms
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had the best time. The staff especially daniel our concierge was great. I would highly reccommend to all my friends.
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time, everyone was fantastic
Stayed 6 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
That was my 2nd time there. I enjoyed myself again!!
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room, helpful staff, and amazing spa.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay. The staff was very accommodating and helpful! We had the preferred club with a tropical view, the hot tub on the balcony was definitely a highlight of the room. The hydrotherapy water spa was amazing as well. The only downside was Mother Nature; a storm came days before our stay and caused a lot of seaweed to wash up on the resort
Stayed 4 nights in Jun 2026
Verified review

4/10 Poor

Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Overall experience was good. However it seems like staff often ignored us when waiting for services at bars & restaurants.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean. Mostly quiet and serene. Beautiful view and the swim out pool was an amazing addition. With Secrets we also had access to the Breathless side which allowed for more of a party vibe if we wanted to. Definitely recommend for a romantic vacation!
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great on the secrets side. Everyone of them
Stayed 5 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay. Pool floor had some rough spots and food was average. Staff were very good.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our experience with this resort was outstanding. The staff really made it memorable, with our concierge Daniel Rodriguez being amazing. We had an ocean front room with a separate bedroom, it was worth every penny of the splurge! The view, of course was amazing, but the staff again really made the experience. From the little extras to a special reservation for dinner and a romantic breakfast, Daniel treated us like royalty. I cannot recommend this resort enough, you will not regret it.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best part…NO HIDDEN FEES!!!!!! That’s all I need!!! Lol
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Nice stay.
Stayed 6 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, outstanding staff and service, great food
Stayed 2 nights in Jan 2026
Verified review

6/10 Okay

Liked: Cleanliness, amenities, property conditions & facilities
Clean Room, Some staff went above and beyond.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. Super friendly staff. Love the access to parties at breathless
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had preferred club Ocean front. The room was fantastic. The food was AMAZING! Everyone worked was Fabulous!! We played volleyball, took water aerobics, a ceviche and Tequila class. Luis was THE BEST!!
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great staff, clean!
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff was very friendly and knowledgeable. Great views and lots to do!
Stayed 5 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort
Stayed 3 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my first time staying at this resort and I already want to come back. The food was so good everything other than the dessert selection was amazing! I wish i had more time to try all the restaurants. The property was so clean and well maintained, it seemed to be someone cleaning something the whole five days i was there. The staff were also so nice and helpful and I love how everyone spoke and asked if we needed anything. The drinks on the secrets side were better than the breathless side. Our room was also very clean and they took the time to organize the things we left out. We visited for our honeymoon and my birthday and we can’t wait to return.
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great stay!
Stayed 4 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice resort
Stayed 4 nights in Sep 2025