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Hotel El Reloj

Property class: 2

Photo gallery for Hotel El Reloj

An outdoor seating area with wicker furniture and hanging plants, overlooking a body of water.
A spa bath surrounded by rose petals and candles, with a stone wall and a wooden bench in the foreground.
A woman in a floral dress walking down a hallway with blue doors and a ceiling fan.
Two people seated at a round table in a room with a cityscape painting on the wall, a window, and a ceiling light fixture.
A modern bedroom with a tufted headboard, a bed with red and white bedding, and a blue ambient light.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services
  • Bar
  • Laundry room
The current price is NZ$81
includes taxes & fees
24 Aug - 25 Aug

Explore the area

View map
76 C. 12 de Julio, Puerto Plata, Puerto Plata, 57000
  • Place, Malecón De Puerto Plata
    ‪1 min walk‬
  • Place, U.S. Consular Agency in Puerto Plata
    ‪1 min walk‬
  • Place, Fort San Felipe
    ‪10 min walk‬
  • Airport, Puerto Plata (POP-Gregorio Luperon Intl.)
    ‪38 min drive‬

Room options

View all photos for Comfort Room, 1 Twin Bed

A hotel room with a tufted headboard, a bed with blue and white bedding, a bedside table, an air conditioning unit, and a ceiling fan.

Comfort Room, 1 Twin Bed

  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Comfort Room, 1 Single Bed

A neatly made bed with a red and white bedspread, a brown upholstered headboard, and a white air conditioning unit mounted on the wall.

Comfort Room, 1 Single Bed

8.2 out of 10
Very good
(15 reviews)
  • City view
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

Room

  • Sleeps 1
  • Free Wi-Fi

About the area

Puerto Plata

Hotel El Reloj places you in the centre of Puerto Plata, steps from U.S. Consular Agency in Puerto Plata and within a short 5-minute stroll of Malecón De Puerto Plata. Highlights at this beachfront hotel include in-room free WiFi and heated floors. .This hotel has free WiFi in public areas, concierge services and a 24-hour front desk. Other amenities include a free manager's reception and laundry facilities. .Attractions within a 30-minute drive of this Centro Histórico hotel include Cofresi Beach and Playa Dorada.

What's nearby

  • Malecón De Puerto Plata - 1 min walk - 0.2 km
  • U.S. Consular Agency in Puerto Plata - 1 min walk - 0.2 km
  • Amber Museum - 4 min walk - 0.4 km
  • St. Philip the Apostle Cathedral - 4 min walk - 0.4 km
  • Fort San Felipe - 10 min walk - 0.9 km

Getting around

  • Puerto Plata (POP-Gregorio Luperon Intl.) - 32 min drive

Restaurants

  • ‪Sports Bar Senator Puerto Playa - ‬12 min drive
  • ‪Vienna Coffee House @ Lifestyles - ‬8 min drive
  • ‪Trapiche Mexican Restaurant - ‬9 min drive
  • ‪Blue Lagoon - ‬8 min drive
  • ‪The Boat Bar - ‬12 min walk

About this property

Hotel El Reloj

A free manager's reception is offered daily. WiFi is free in public spaces. Event space at this hotel measures 183 square feet (17 square metres) and includes conference space. Hotel El Reloj also features concierge services, laundry facilities, and dry cleaning/laundry services.

Smoking is allowed in designated areas at this Puerto Plata hotel.

  • 32 guestrooms or units
  • 183 sq ft of conference space
  • 17 sq. m of conference space
  • Manager's reception (free)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Concierge
  • Smoking in designated areas
Hotel El Reloj offers 32 air-conditioned accommodations, which are accessible via exterior corridors and feature a ceiling fan. Each accommodation is individually decorated. Flat-screen televisions are featured in guestrooms.

Bathrooms include a shower with a rainfall showerhead. This Puerto Plata hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

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The price is NZ$90
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free daily manager's reception

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 183 square feet of conference space
  • Meeting room

Outdoors

  • On the beach

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Heated floor
  • Individual decor

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel El Reloj

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per night.

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: USD 30 per person, per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property only accepts cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. Minimum Spring Break check-in age is 18 years old. This property only accepts cash. For guests' safety, the property includes a fire extinguisher, a security system and a first aid kit in all accommodation.

Property Registration Number 76

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Hotel El Reloj Hotel
Hotel El Reloj Puerto Plata
Hotel El Reloj Hotel Puerto Plata

Frequently asked questions

Are there any beaches close to Hotel El Reloj?

Yep, Hotel El Reloj is a short 19-minute walk from Camacho Beach.

How much does it cost to stay at Hotel El Reloj?

As of 23 Aug 2026, prices found for a 1-night stay for 2 adults at Hotel El Reloj on 24 Aug 2026 start from NZ$81, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel El Reloj have a waterslide?

No, there is no waterslide at Hotel El Reloj, but Independence Park is a short 5-minute walk away.

Is there a free airport shuttle available at Hotel El Reloj?

No, Hotel El Reloj does not offer an airport shuttle service.

What time are check-in & check-out at Hotel El Reloj?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel El Reloj?

No, pets and service animals are not allowed.

Hotel El Reloj Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 56 out of 123 reviews
Rating 8 - Good. 39 out of 123 reviews
Rating 6 - Okay. 10 out of 123 reviews
Rating 4 - Poor. 9 out of 123 reviews
Rating 2 - Terrible. 9 out of 123 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Bob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and clean rooms.
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Russell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good bang for your buck
Stayed 1 night in May 2026
Verified review

8/10 Good

Tito

Liked: Cleanliness, amenities, property conditions & facilities
The staff member who checked us in/out was helpful and the process was easy.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was perfect, very walkable around the tourist district.
Stayed 2 nights in Mar 2025
Verified review

10/10 Excellent

brandon

Liked: Cleanliness, amenities, property conditions & facilities
Great place , wonderful staff good location . 1 block from the malacon.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Anicia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What i like about this place was that it was near the beach
Stayed 2 nights in May 2025
Verified review

8/10 Good

Russell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great bang for your buck, excellent location and the hotel has a cool rooftop bar/lounge area
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Myrna H

Liked: Cleanliness, amenities, property conditions & facilities
The terrace is the best part of this hotel, not ment for long stays. But the rooms are clean staff is great and location is very convenient close to every. Also restaurant across the street has excellent food, all in all great 7days.
Stayed 7 nights in Dec 2025
Verified review

8/10 Good

Russell

Liked: Cleanliness, amenities, property conditions & facilities
Good bang for your buck, great location and helpful and friendly staff
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

brandon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When I am I. Puerta Plata, I stay here, nice , clean professional place.
Stayed 1 night in May 2025
Verified review

8/10 Good

russell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great bang for your buck, good location convenient for walking around and shopping
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

brandon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This a great place, stay there right away, you will like it.
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Bob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place

The most amazing staff!!!!
Stayed 3 nights in Feb 2025
Verified review

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is great around there.
Stayed 1 night in Feb 2024
Verified review

10/10 Excellent

Bob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place!!

The staff was Great!!!!
Stayed 6 nights in May 2024
Verified review

10/10 Excellent

Lazar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice stay.

Very comfortable hotel with a very nice and thoughtful design, a beautiful terrace and very nice amenities. The staff are very friendly and helpful.
Stayed 1 night in Jan 2022
Verified review

10/10 Excellent

fredelinda

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and welcoming.
Stayed 1 night in May 2023
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Bob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome!!

Great staff and always helpful!!!
Stayed 3 nights in Jul 2025
Verified review

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location malecon , ocean, old church, town square. Nice clean room nice staff
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice

The Hotel and staff are great!!!
Stayed 5 nights in Feb 2024
Verified review

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice

Great people and always a Great place to stay!!!
Stayed 2 nights in Mar 2024
Verified review

8/10 Good

Bob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great people and great rooms. Need to work on the parking problem
Stayed 3 nights in Oct 2025
Verified review

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, clean nice little room, good ac, great price, nice staff, the malacon, the square
Stayed 1 night in Sep 2024
Verified review

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is nice, there was construction happening when we arrived so from the outside it looked a little wild but it was a beautiful hotel. The rooftop is so nice and huge. We would stay again.
Stayed 1 night in Jul 2025