See all properties
Save

Hotel El Reloj

2.0 star property

Photo gallery for Hotel El Reloj

Rooftop terrace
Hallway
Bar (on property)
Deluxe Room
Comfort Room, 1 Single Bed

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services
  • Bar
The current price is NZ$72
includes taxes & fees
15 Mar - 16 Mar

Explore the area

View map
76 C. 12 de Julio, Puerto Plata, Puerto Plata, 57000
  • Place, Malecón De Puerto Plata
    ‪1 min walk‬
  • Place, Embassy of the United States Dominican Republic
    ‪1 min walk‬
  • Place, Amber Museum
    ‪4 min walk‬
  • Airport, Santiago (STI-Cibao Intl.)
    ‪84 min drive‬

Room options

View all photos for Comfort Room, 1 Single Bed

Comfort Room, 1 Single Bed

Comfort Room, 1 Single Bed

8.8 out of 10
Excellent
(13 reviews)
  • Ocean view
  • 17 sq m
  • Sleeps 2
  • 1 Single Bed

About the area

Puerto Plata

Hotel El Reloj places you in the centre of Puerto Plata, steps from Embassy of the United States Dominican Republic and within a short 5-minute stroll of Malecón De Puerto Plata. Highlights at this beachfront hotel include in-room free WiFi and heated floors. .This beach hotel offers free WiFi in public areas, concierge services and a 24-hour front desk. Other amenities include a free manager's reception and laundry facilities. There's also the convenience of free self parking. .Attractions within a 20-minute drive of this Centro Histórico hotel include Cofresi Beach and Playa Dorada.

What's nearby

  • Malecón De Puerto Plata - 1 min walk - 0.2 km
  • Embassy of the United States Dominican Republic - 1 min walk - 0.2 km
  • Amber Museum - 4 min walk - 0.4 km
  • St. Philip the Apostle Cathedral - 4 min walk - 0.4 km
  • Fort San Felipe - 10 min walk - 0.9 km

Getting around

  • Puerto Plata (POP-Gregorio Luperon Intl.) - 32 min drive

Restaurants

  • ‪Rincón Del Café - ‬6 min walk
  • ‪The Boat Bar - ‬12 min walk
  • ‪The Blue Parrot - ‬3 min drive
  • ‪Casita Azul - ‬4 min walk
  • ‪Domino's Pizza - ‬7 min walk

About this property

Hotel El Reloj

A free manager's reception is offered daily. WiFi is free in public spaces. Event space at this hotel measures 183 square feet (17 square metres) and includes conference space. Hotel El Reloj also features concierge services, laundry facilities, and dry cleaning/laundry services. Self parking is free.

Smoking is allowed in designated areas at this Puerto Plata hotel.

  • 32 guestrooms or units
  • 183 sq ft of conference space
  • 17 sq. m of conference space
  • Manager's reception (free)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Concierge
  • Smoking in designated areas
Hotel El Reloj offers 32 air-conditioned accommodations, which are accessible via exterior corridors and feature a ceiling fan. Each accommodation is individually decorated. Flat-screen televisions are featured in guestrooms.

Bathrooms include a shower with a rainfall showerhead. This Puerto Plata hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Similar properties

Rooftop terrace
Dinasty Hotel
  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
4.0 out of 5, Very good, 252 reviews
Dinasty Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free daily manager's reception

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 183 square feet of conference space
  • Meeting room

Outdoors

  • On the beach

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Heated floor
  • Individual decor

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel El Reloj

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per night.

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: USD 30 per person, per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property only accepts cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Minimum Spring Break check-in age is 18 years old. This property only accepts cash. For guests' safety, the property includes a fire extinguisher, a security system and a first aid kit in all accommodation.

Property Registration Number 76

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Hotel El Reloj Hotel
Hotel El Reloj Puerto Plata
Hotel El Reloj Hotel Puerto Plata

Frequently asked questions

Is parking available at Hotel El Reloj?

Yep, Hotel El Reloj has a free self car park.

How much does it cost to stay at Hotel El Reloj?

As of 14 Mar 2026, prices found for a 1-night stay for 2 adults at Hotel El Reloj on 15 Mar 2026 start from NZ$72, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Hotel El Reloj?

Yep, Hotel El Reloj is a short 19-minute walk from Camacho Beach.

Does Hotel El Reloj have a waterslide?

No, there is no waterslide at Hotel El Reloj, but Independence Park is a short 5-minute walk away.

Is there a free airport shuttle available at Hotel El Reloj?

No, Hotel El Reloj does not offer an airport shuttle service.

What time are check-in & check-out at Hotel El Reloj?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel El Reloj?

No, pets and service animals are not allowed.

Hotel El Reloj Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 51 out of 110 reviews
Rating 8 - Good. 37 out of 110 reviews
Rating 6 - Okay. 6 out of 110 reviews
Rating 4 - Poor. 9 out of 110 reviews
Rating 2 - Terrible. 7 out of 110 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Alexandra Maria, San Pedro Sula

Travelled with group
Disliked: Amenities, property conditions & facilities
This experience was terrible! Awful reception, loud noise everywhere, couldn’t even sleep because at 7am, someone was hammering next to my room. Would never be back and I strongly recommend to avoid this place!!!!
Stayed 1 night in Oct 2025

8/10 Good

Bob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great people and great rooms. Need to work on the parking problem
Stayed 3 nights in Oct 2025

8/10 Good

Russell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick seem less and with ease of transition
Stayed 1 night in Sep 2025

10/10 Excellent

brandon

Liked: Cleanliness, property conditions & facilities
Some Of the staff were good , the bartender was not good. Don’t expect her to give you ice or be polite.
Stayed 1 night in Aug 2025

8/10 Good

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is nice, there was construction happening when we arrived so from the outside it looked a little wild but it was a beautiful hotel. The rooftop is so nice and huge. We would stay again.
Stayed 1 night in Jul 2025

10/10 Excellent

Anicia, West Palm Beach

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What i like about this place was that it was near the beach
Stayed 2 nights in May 2025

10/10 Excellent

Bob

Stayed 5 nights in May 2025

10/10 Excellent

Bob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome!!

Great staff and always helpful!!!
Stayed 3 nights in Jul 2025

4/10 Poor

Ficheler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Na
Stayed 2 nights in Jun 2025

8/10 Good

Russell

Liked: Cleanliness, amenities, property conditions & facilities
Good bang for your buck, great location and helpful and friendly staff
Stayed 1 night in Jun 2025

10/10 Excellent

Disneyris

Travelled with family
Liked: Cleanliness, amenities
Es conveniente y limpio
Stayed 1 night in Jun 2025

10/10 Excellent

brandon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When I am I. Puerta Plata, I stay here, nice , clean professional place.
Stayed 1 night in May 2025

8/10 Good

nutmeg

Travelled with partner
Liked: Staff & service, property conditions & facilities
Place is very small but clean. Room was so small that you couldn't fully open the bathroom door and our light in the bathroom did not work at all and there are no windows so it was very dark in there. The place and staff were good for maybe a 2 night stay but lacked space. Staff were very pleasant. I would stay there again if I had a stop over but not for more than 2 or 3 nights.
Stayed 1 night in Apr 2025

8/10 Good

Russell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great bang for your buck, excellent location and the hotel has a cool rooftop bar/lounge area
Stayed 1 night in Apr 2025

10/10 Excellent

Perry

Liked: Cleanliness, staff & service, property conditions & facilities

Overnight

Lovely little boutique hotel. Very clean. Great service. The rooms were small but comfortable. I will stay again.
Stayed 1 night in Apr 2025

4/10 Poor

Roy

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Restroom was tiny, shower needed a door or curtain water splashed everywhere, no phone in room, no tv service, hotel bar didn’t take credit card payments
Stayed 2 nights in Apr 2025

8/10 Good

Mario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area is very convenient, close to many tourist attractions. The only problem was the room very small and the mattress was so uncomfortable otherwise everything was great.

10/10 Excellent

Ronny

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great
Stayed 2 nights in Feb 2025

8/10 Good

russell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great bang for your buck, good location convenient for walking around and shopping
Stayed 1 night in Mar 2025

8/10 Good

jacob

Stayed 1 night in Mar 2025

10/10 Excellent

Jimmy

Stayed 4 nights in Mar 2025

8/10 Good

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Mar 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was perfect, very walkable around the tourist district.
Stayed 2 nights in Mar 2025

10/10 Excellent

Bob

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place

The most amazing staff!!!!
Stayed 3 nights in Feb 2025

4/10 Poor

James

Disliked: Property conditions & facilities
Staff was willing to help but the place is really not fit to be on Expedia. Imagine, i could not even get to my room cuz, of my luggage and there is no elevator folks. This is a very 1* hostal not hotel come on people
Stayed 1 night in Feb 2025