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Iberostar Waves Costa Dorada - All Inclusive

4.5 star property
Luxury property on the beach, with outdoor pool

Photo gallery for Iberostar Waves Costa Dorada - All Inclusive

Outdoor pool, open 7 AM to 7 PM, pool umbrellas, pool loungers
Property video
On the beach, sun-loungers, beach umbrellas, beach towels
Free daily buffet breakfast
On the beach, sun-loungers, beach umbrellas, beach towels

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Breakfast included

Explore the area

View map
Carretera Luperon Km 2.5, Puerto Plata, Puerto Plata, 57000
  • Place, Long Beach
    ‪19 min walk‬
  • Place, Playa Dorada Golf Course
    ‪3 min drive‬
  • Place, Lorilar Ranch
    ‪3 min drive‬
  • Airport, Puerto Plata (POP-Gregorio Luperon Intl.)
    ‪18 min drive‬

Room options

View all photos for Premium Room, Ocean View

Beach/ocean view

Premium Room, Ocean View

8.8 out of 10
Excellent
(30 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Flat-screen TV
Separate bedroom
  • 35 sq m
  • Ocean view
  • Sleeps 4
  • 1 Double Bed OR 1 King Bed

View all photos for Premium Room, Ocean View

Beach/ocean view

Premium Room, Ocean View

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Flat-screen TV
Separate bedroom
  • 35 sq m
  • Ocean view
  • Sleeps 1
  • 1 Double Bed OR 1 King Bed

View all photos for Premium Room, Pool View

1 bedroom, free minibar, in-room safe, desk

Premium Room, Pool View

7.6 out of 10
Good
(56 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Flat-screen TV
Separate bedroom
  • 35 sq m
  • Resort view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room, Pool View

1 bedroom, free minibar, in-room safe, desk

Premium Room, Pool View

8.8 out of 10
Excellent
(3 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Flat-screen TV
Separate bedroom
  • 35 sq m
  • Resort view
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room

1 bedroom, free minibar, in-room safe, desk

Premium Room

7.6 out of 10
Good
(209 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Flat-screen TV
Separate bedroom
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room

1 bedroom, free minibar, in-room safe, desk

Premium Room

7.0 out of 10
Good
(19 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Flat-screen TV
Separate bedroom
  • 35 sq m
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Oceanfront

1 bedroom, free minibar, in-room safe, desk

Junior Suite, Oceanfront

8.6 out of 10
Excellent
(24 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
Flat-screen TV
Separate bedroom
Ceiling fan
  • 41 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 1 Double Bed OR 1 King Bed

View all photos for Junior Suite, Oceanfront

1 bedroom, free minibar, in-room safe, desk

Junior Suite, Oceanfront

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Flat-screen TV
Separate bedroom
  • 41 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 1
  • 1 Double Bed OR 1 King Bed

View all photos for Premium Room, Beachside

1 bedroom, free minibar, in-room safe, desk

Premium Room, Beachside

7.2 out of 10
Good
(21 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Flat-screen TV
Separate bedroom
  • 35 sq m
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room, Beachside

1 bedroom, free minibar, in-room safe, desk

Premium Room, Beachside

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Flat-screen TV
Separate bedroom
  • 35 sq m
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room (Tropical View)

1 bedroom, free minibar, in-room safe, desk

Premium Room (Tropical View)

7.8 out of 10
Good
(18 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Flat-screen TV
Separate bedroom
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room (Promo)

1 bedroom, free minibar, in-room safe, desk

Premium Room (Promo)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Flat-screen TV
Separate bedroom
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room (Tropical View)

1 bedroom, free minibar, in-room safe, desk

Premium Room (Tropical View)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Flat-screen TV
Separate bedroom
  • 35 sq m
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room (Promo)

1 bedroom, free minibar, in-room safe, desk

Premium Room (Promo)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Flat-screen TV
Separate bedroom
  • 35 sq m
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room, Oceanfront

1 bedroom, free minibar, in-room safe, desk

Premium Room, Oceanfront

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Separate bedroom
Ceiling fan
Shower/bath combination
  • Ocean view
  • Sleeps 1
  • 1 Double Bed OR 1 King Bed

View all photos for Premium Room, Oceanfront

1 bedroom, free minibar, in-room safe, desk

Premium Room, Oceanfront

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Separate bedroom
Ceiling fan
Shower/bath combination
  • Sea view
  • Sleeps 4
  • 1 Double Bed OR 1 King Bed

About the area

Puerto Plata

A luxury stay in Puerto Plata awaits you at Iberostar Waves Costa Dorada - All Inclusive. You'll be 2.8 km (1.8 mi) from Playa Dorada and 2.2 km (1.4 mi) from Lorilar Ranch. Highlights at this all-inclusive property include 5 restaurants, 7 bars/lounges and a full-service spa. .A day of pampering can include beachside massages, sports massages, body wraps and facials along with access to the hot tub. The buffet restaurant, El Mercado, serves international cuisine and is open for breakfast, lunch and dinner. The property's own beach bar and poolside bar are nice places to enjoy a drink. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site outdoor swimming pool and nightclub. Business amenities include a meeting room, a conference centre, and a business centre. Plus you'll find free Wi-Fi in public areas, a gym and an outdoor tennis court. Each morning free buffet breakfast is offered between 7 AM and 11 AM. There's also the convenience of free self parking. .Attractions within a 30-minute drive of this 4.5-property class Costa Dorada property include Malecón De Puerto Plata and Sosúa Beach.

What's nearby

  • Long Beach - 19 min walk - 1.7 km
  • Playa Dorada Golf Course - 3 min drive - 2.2 km
  • Cosita Rica Beach - 3 min drive - 2.7 km
  • Lorilar Ranch - 3 min drive - 2.2 km
  • Isabel De Torres National Park - 5 min drive - 3.0 km

Getting around

  • Puerto Plata (POP-Gregorio Luperon Intl.) - 22 min drive

Restaurants

  • ‪El Mercado Restaurant - ‬3 min walk
  • ‪Gran Ventana Beach Bar - ‬4 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Iberostar Costa Dorada Lobby Bar - ‬1 min walk
  • ‪Ibero bar - ‬1 min walk

About this property

Iberostar Waves Costa Dorada - All Inclusive

Luxury property on the beach, with outdoor pool
Iberostar Waves Costa Dorada - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Iberostar Waves Costa Dorada - All Inclusive such as a complimentary children's club and an outdoor pool.

Free breakfast is served daily. There are 5 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 7 bars/lounges, a beach bar and a poolside bar. WiFi is free in public spaces. This all-inclusive property also offers a children's pool, outdoor tennis courts and a sauna. Free self parking is available.

This 4.5-star Puerto Plata property is smoke free.

  • 468 guestrooms or units
  • 3 levels
  • 9 buildings
  • 5 dining venues
  • 7 bars or lounges
  • Built in 1999
  • Buffet breakfast (free)
  • Nightclub
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Garden
  • Beauty salon
  • ATM
  • On-site shopping
  • No smoking on site
  • Water dispenser
  • Bar on the beach
  • Bar by the pool
  • Swim-up bar
Iberostar Waves Costa Dorada - All Inclusive offers 468 air-conditioned accommodations with free minibar items and a safe. Rooms open to balconies. 32-inch flat-screen televisions come with satellite channels. Bathrooms include a combined bath/shower unit, bathrobes, complimentary toiletries and hairdryers.

This Puerto Plata property provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Guests can indulge in a pampering treatment at the property's full-service spa. Massages are available on the beach and in the spa. Other services include sports massages, facials and body wraps. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a hot tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7 AM to 11 AM
  • 5 restaurants
  • 7 bars/lounges
  • A beach bar
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • El Mercado
  • La Hacienda
  • Mare Nostrum
  • Sakura

Things to do

  • Basketball
  • Beach yoga
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Kayaking
  • Nightclub
  • Outdoor pool
  • Outdoor tennis court
  • Playground
  • Sauna
  • Shopping
  • Volleyball

Family friendly

  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • In-room babysitting
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Body wraps
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Reflexology
  • Spa open daily
  • Sports massages
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • 9 buildings
  • Banquet hall
  • Built in 1999
  • Eco-friendly cleaning products used
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Guests must indicate the correct number of guests, including children and infants, at the time of booking. Fees may be incurred if the number of guests checking in varies from the number established at booking.

Renovations and closures

This property is closed from 30 August 2026 to 26 October 2026 (dates subject to change).

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Iberostar Waves Costa Dorada - All Inclusive

Children and extra beds

  • Children are welcome.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express and cash. This property uses a grey water recycling system and eco-friendly cleaning products. The property is professionally cleaned. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 7 AM to 7 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Costa Dorada
Costa Dorada All Inclusive
Costa Dorada Iberostar
Dorada Costa
Iberostar Costa
Iberostar Costa Dorada
Iberostar Costa Dorada All Inclusive
Iberostar Costa Dorada All Inclusive Puerto Plata
Iberostar Costa Dorada Puerto Plata
Iberostar Dorada
Costa Dorado
Iberostar Costa Dorada Dominican Republic
Iberostar Costa Dorada Hotel
Iberostar Costa Dorado
Iberostar Hotel Costa Dorada
Iberostar Hotel Puerto Plata
Iberostar Puerto Plata
Puerto Plata Iberostar
Iberostar Costa Dorada All Inclusive All-inclusive property
Iberostar Costa Dorada All-inclusive property
All-inclusive property Iberostar Costa Dorada Puerto Plata
Puerto Plata Iberostar Costa Dorada All-inclusive property
All-inclusive property Iberostar Costa Dorada
Iberostar Costa Dorada Puerto Plata
Iberostar Costa Dorada All Inclusive
Iberostar All-inclusive property
Iberostar
Iberostar Costa Dorada All Inclusive All-inclusive property
All-inclusive property Iberostar Costa Dorada - All Inclusive
Iberostar Costa Dorada All Inclusive
Iberostar Costa Dorada - All Inclusive Puerto Plata
Iberostar All Inclusive All-inclusive property
Iberostar All Inclusive
Iberostar Costa Dorada
Iberostar Inclusive Inclusive

Frequently asked questions

What is the cancellation policy at Iberostar Waves Costa Dorada - All Inclusive?

Iberostar Waves Costa Dorada - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Iberostar Waves Costa Dorada - All Inclusive?

Yep, Iberostar Waves Costa Dorada - All Inclusive has a free self car park.

Are there any beaches close to Iberostar Waves Costa Dorada - All Inclusive?

The closest beach to Iberostar Waves Costa Dorada - All Inclusive is Playa Dorada (2.2 km).

Is there a spa on site at Iberostar Waves Costa Dorada - All Inclusive?

Yep, there is an onsite spa at Iberostar Waves Costa Dorada - All Inclusive. It has a hot tub and a steam room. You'll enjoy heaps of services like body wraps, facials and body treatments, as well as sports massages.

Does Iberostar Waves Costa Dorada - All Inclusive have a pool?

Yep, and guests love it! Iberostar Waves Costa Dorada - All Inclusive has a pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 7 AM to 7 PM.

What luxury perks are available at Iberostar Waves Costa Dorada - All Inclusive?

Iberostar Waves Costa Dorada - All Inclusive features a full-service spa, a nightclub and an outdoor pool.

What makes Iberostar Waves Costa Dorada - All Inclusive a romantic place to stay?

A hot tub, plus private balconies in the guestrooms, help set the scene for a romantic weekend at Iberostar Waves Costa Dorada - All Inclusive.

Is Iberostar Waves Costa Dorada - All Inclusive family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as childcare services in the guestrooms, it's no surprise that Iberostar Waves Costa Dorada - All Inclusive is a hit with families.

Does Iberostar Waves Costa Dorada - All Inclusive serve breakfast?

Sure does, free buffet brekkie is on offer daily from 7 AM to 11 AM.

Is there a free airport shuttle available at Iberostar Waves Costa Dorada - All Inclusive?

No, Iberostar Waves Costa Dorada - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Iberostar Waves Costa Dorada - All Inclusive?

Yep, they've got a beach bar and 5 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Iberostar Waves Costa Dorada - All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Iberostar Waves Costa Dorada - All Inclusive?

No, pets and service animals are not allowed.

Iberostar Waves Costa Dorada - All Inclusive Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 797 out of 1590 reviews
Rating 8 - Good. 350 out of 1590 reviews
Rating 6 - Okay. 216 out of 1590 reviews
Rating 4 - Poor. 98 out of 1590 reviews
Rating 2 - Terrible. 129 out of 1590 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing
Stayed 2 nights in Aug 2025

10/10 Excellent

Neribel

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Muy bueno, lo recomiendo 👌
Stayed 2 nights in Aug 2025

6/10 Okay

miguel

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
The checking in process was very uncomfortable. We were taken into a separate office, asked to produce identification for all, social security numbers etc. under the pretense that it was for checking in and then then give you some documents to sign, which I refused. Very aggressive and deceiving sells tactics.
Stayed 3 nights in Aug 2025

8/10 Good

Savitri

Stayed 5 nights in Aug 2025

10/10 Excellent

Viannel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 2 nights in Jul 2025

10/10 Excellent

Edwin

Travelled with family and small children
Liked: Cleanliness, amenities
Solo tuve inconveniente con la abitqcion que pague frente al mar y no me dieron por lo que pague. Me dieron otra avitqcion que para ver el mar era de lado muy mal por la gerencia
Stayed 3 nights in Aug 2025

2/10 Terrible

leonilda

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel room gad a strong paint smell and i had to request a change of room. Then the other room the ac was poor and the room was hot. I went three times and no request was made from the customer at the front desk until i went and made a complaint. It took them 24 hours so they send the person in charge. Not a good experience
Stayed 4 nights in Aug 2025

6/10 Okay

carmelo

Stayed 3 nights in Aug 2025

4/10 Poor

yinolka

Stayed 2 nights in Aug 2025

10/10 Excellent

Angel, New York

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Aug 2025

10/10 Excellent

Jorge, Lawrence

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place to relax.
Stayed 2 nights in Aug 2025

8/10 Good

Julisa, Bronx

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great experience . There was maybe one or two bartenders that were a bit rude . Other than that had a great experience .
Stayed 2 nights in Jul 2025

10/10 Excellent

Eury

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was beautiful, my rooms was nice the only thing I didn't like from my room was the bathroom they need to update it. They have a variety of food around, but I wish we could have seen more local food. Overall it was a good resort for the price.
Food from the Mexican restaurant, that was seafood
Stayed 2 nights in Aug 2025

10/10 Excellent

Juan

Stayed 2 nights in Aug 2025

8/10 Good

John

Liked: Cleanliness, staff & service
This resort is a bit dated and had few frills about it. The service is great and the staff make it an enjoyable experience. However, the food did not have much flavor (except for the Japanese restaurant, which I highly recommend), the facilities/grounds/pool wasn't adequately maintained (hair in the pool, leaves on the lawn and pool, landscape equipment laying around). The beach was also inadequately maintained (except for the members lounge area, which should be the standard experience for all guests). All in all, a good family friendly resort if you want a quick getaway that allows the kids to have fun while you lounge at the pool bar. The staff are the real highlight of this place.
Stayed 6 nights in Aug 2025

2/10 Terrible

Edson

Travelled with family, Travelled with family and small children
Disliked: Staff & service, property conditions & facilities
I like the pool. I didn’t like the room and maintenance time of service.
Stayed 4 nights in Jul 2025

10/10 Excellent

Brandon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good and drinks were the best
Stayed 3 nights in Jul 2025

6/10 Okay

Bryan, dumont

Travelled with family
Property was as listed. We booked with two children listed ages 0-17 on Expedia and when we arrived at check in we were informed that any person over the age of 12 is considered an adult in this resort regardless of the booking error. Charged me an extra rate as an adult for a 16 year old that was already supposed to be booked into the hotel as a child (age 0-17 according to Expedia), and refused to take accountability for their mistake. I guess my pockets had to pay for it. Neither Expedia Nor Iberostar wanted to take responsibility for this. Very sour start to our stay, and honestly don’t plan on staying at this property again.
Stayed 2 nights in Aug 2025

8/10 Good

Aylin

Liked: Cleanliness, amenities, property conditions & facilities
Pool and food was great at resort
Stayed 5 nights in Aug 2025

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities
The best in puerto plata
Stayed 2 nights in Jul 2025

8/10 Good

JUAN

Travelled with partner
Liked: Amenities, property conditions & facilities
The quality of all inclusive beverages is disgusting, I know this is not the most luxury hotel inthe country but is hard to find a good spirit at the bars that you barely would like to drink... stingy logistics definitely
Stayed 2 nights in Aug 2025

10/10 Excellent

Lisa M, Vernon

Liked: Cleanliness, staff & service, property conditions & facilities
Great!
Stayed 3 nights in Aug 2025

10/10 Excellent

Delsy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really liked the live band. Also the water filler stations were very convenient.
Stayed 2 nights in Aug 2025

2/10 Terrible

Vijay

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The Pool and activities were great but breakfast had soggy waffles and dried french toast had to take my Son to a place to eat outside the Resort. Most of the Buffet food is bland. The drinks are watered down and they ran out of cups and put them in kid size cups most of the day. The bartender yelled at me of accusing of cutting line when I didn’t very embarrassing. The sink in bathroom always clogged and no one even came to refill soap in shower which had little to begin with and despite calling front desk. Water is not restocked in fridge. I was really mislead to believe that this was 5 stars and Rating of 8.0. The only thing that is are their Events!
Mold on top
Empty for entire stay of two days
Stayed 2 nights in Aug 2025

4/10 Poor

franklin

Disliked: Property conditions & facilities
The pool was full of hair and trash the entire time we were there. The pool floor also needs repairs, as it has many uneven surfaces and small loose stones. The waiters aren't able to handle all the people at the hotel, and many are always angry. The food is ok, but they need more variety. A lot the people was smoking on the middle of jacuzzi pool and listen music which own speakers.
Stayed 3 nights in Aug 2025