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Viva Tangerine by Wyndham, A Trademark All Inclusive

3.5 star property
All-inclusive property with 4 restaurants and 2 outdoor pools

Photo gallery for Viva Tangerine by Wyndham, A Trademark All Inclusive

On the beach, white sand, sun-loungers, beach towels
Breakfast buffet
Garden view
2 outdoor pools, pool loungers
Lobby

Reviews

7.2 out of 10
Good

Popular amenities

  • All-inclusive
  • Bar
  • Spa
  • 24/7 front desk
  • Gym
  • Pool
The current price is NZ$421
includes taxes & fees
12 Oct - 13 Oct

Explore the area

View map
Carretera Sosua-cabarete, Cabarete, Puerto Plata, 57000
  • Place, Cabarete Beach
    ‪3 min walk‬
  • Place, Kite Beach
    ‪2 min drive‬
  • Place, Encuentro Beach
    ‪8 min drive‬
  • Airport, Puerto Plata (POP-Gregorio Luperon Intl.)
    ‪22 min drive‬

Room options

View all photos for Suite Junior

Minibar, in-room safe, individually decorated, laptop workspace

Suite Junior

  • 46 sq m
  • Sleeps 4

View all photos for Room Superior

Minibar, in-room safe, individually decorated, laptop workspace

Room Superior

8.0 out of 10
Very good
(2 reviews)
  • 39 sq m
  • Sleeps 4

View all photos for Room Superior with Sea View

Minibar, in-room safe, individually decorated, laptop workspace

Room Superior with Sea View

  • 30 sq m
  • Sleeps 4

View all photos for Superior Garden, 1 King Bed, Non-Smoking

Superior Garden, 1 King Bed, Non-Smoking

Superior Garden, 1 King Bed, Non-Smoking

Highlights

Balcony or patio
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Separate bedroom
Private bathroom
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Garden, 2 Queen Beds, Non-Smoking

Minibar, in-room safe, individually decorated, laptop workspace

Superior Garden, 2 Queen Beds, Non-Smoking

7.4 out of 10
Good
(20 reviews)

Highlights

Balcony or patio
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Separate bedroom
Private bathroom
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for All Together, 1 King Bed, Non-Smoking

All Together, 1 King Bed, Non-Smoking

All Together, 1 King Bed, Non-Smoking

Highlights

Balcony or patio
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Separate bedroom
Private bathroom
  • 49 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed

View all photos for Superior Ocean, 2 Queen Beds, Non-Smoking

Superior Ocean, 2 Queen Beds, Non-Smoking

Superior Ocean, 2 Queen Beds, Non-Smoking

8.6 out of 10
Excellent
(11 reviews)

Highlights

Balcony or patio
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Separate bedroom
Private bathroom
  • 30 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Ocean Front Suite, 1 King Bed, Non-Smoking

Ocean Front Suite, 1 King Bed, Non-Smoking

Ocean Front Suite, 1 King Bed, Non-Smoking

Highlights

Balcony or patio
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Private bathroom
Hairdryer
  • 76 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Garden, Accessible 2 Queen Beds, Non-Smoking

Minibar, in-room safe, individually decorated, laptop workspace

Superior Garden, Accessible 2 Queen Beds, Non-Smoking

Highlights

Balcony or patio
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Separate bedroom
Private bathroom
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Queen Beds

About the area

Cabarete

An all-inclusive stay in Sosúa awaits you at Viva Tangerine by Wyndham, A Trademark All Inclusive. You'll be 1.8 km (1.1 mi) from Kite Beach. Highlights at this beachfront property include 4 restaurants, 2 outdoor swimming pools and a full-service spa. .A day of pampering can include deep-tissue massages, aromatherapy and thalassotherapy along with access to the mud bath and sauna. The buffet restaurant, La Bahia, serves international cuisine and is open for breakfast, lunch and dinner. The property's own lounge bar and poolside bar are nice places to enjoy a drink. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site nightclub and free kids' club. Plus you'll find free Wi-Fi in public areas, a gym and an outdoor tennis court. There's also free self parking, along with the convenience of car rentals on site. .Within a 20-minute drive of this 3.5-property class Sosúa property, attractions include Cabarete Beach and Sosúa Beach.

What's nearby

  • Cabarete Beach - 3 min walk - 0.2 km
  • Kite Beach - 2 min drive - 1.9 km
  • Encuentro Beach - 8 min drive - 5.5 km
  • Laguna Beach - 11 min drive - 12.1 km
  • Sosúa Beach - 13 min drive - 15.1 km

Getting around

  • Puerto Plata (POP-Gregorio Luperon Intl.) - 30 min drive

Restaurants

  • ‪Gordito's Fresh Mex - ‬4 min walk
  • ‪Cabarete Coffee Company - ‬1 min walk
  • ‪Vagamundo - ‬1 min walk
  • ‪La Cocina Comunitaria - ‬7 min walk
  • ‪Viento Cabarete - ‬9 min walk

About this property

Viva Tangerine by Wyndham, A Trademark All Inclusive

All-inclusive property with 4 restaurants and 2 outdoor pools
Viva Tangerine by Wyndham, A Trademark All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Viva Tangerine by Wyndham, A Trademark All Inclusive offers its guests a full-service spa, 2 outdoor swimming pools, an outdoor tennis court, and a sauna. There are 4 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

A children's pool, a nightclub, and a fitness centre are also featured at Viva Tangerine by Wyndham, A Trademark All Inclusive. Self parking is free.

This 3.5-star Sosúa property is smoke free.

  • 307 guestrooms or units
  • 3 levels
  • 4 dining venues
  • Nightclub
  • Karaoke
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • On-site shopping
  • Bellhop
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Bar by the pool
Viva Tangerine by Wyndham, A Trademark All Inclusive offers 307 accommodations, which are accessible via exterior corridors and feature minibars and a safe. Rooms open to balconies or patios. Each accommodation is individually decorated. LCD televisions come with satellite channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the property's full-service spa. Services include deep-tissue massages, hot stone massages, Swedish massages and Thai massages. The spa is equipped with a mud bath, a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy, reflexology and thalassotherapy. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • 4 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • La Bahia
  • La Vela
  • Melt
  • Viva Mexico

Things to do

  • 2 outdoor pools
  • Beach volleyball
  • Children's pool
  • Concerts/live shows
  • Ecotours
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Horseback riding/rentals
  • Karaoke
  • Kayaking
  • Nightclub
  • Outdoor tennis court
  • Playground
  • Sauna
  • Scuba diving
  • Shopping
  • Steam room
  • Tennis lessons
  • Windsurfing
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • In-room babysitting
  • In-room cot
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Mud bath
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages
  • Thai massages
  • Thalassotherapy

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • No lift
  • Tile flooring in room
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Double-glazed windows
  • Local culture and ecosystem education
  • Smoke-free property
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Energy-saving switches in guestrooms
  • Free local calls
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Viva Tangerine by Wyndham, A Trademark All Inclusive

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham) guidelines.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Frequently asked questions

What is the cancellation policy at Viva Tangerine by Wyndham, A Trademark All Inclusive?

Viva Tangerine by Wyndham, A Trademark All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Viva Tangerine by Wyndham, A Trademark All Inclusive?

As of 2 Oct 2025, prices found for a 1-night stay for 2 adults at Viva Tangerine by Wyndham, A Trademark All Inclusive on 4 Oct 2025 start from NZ$422.39, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Viva Tangerine by Wyndham, A Trademark All Inclusive?

Yep, Viva Tangerine by Wyndham, A Trademark All Inclusive has a free self car park.

Are there any beaches close to Viva Tangerine by Wyndham, A Trademark All Inclusive?

Yep, Viva Tangerine by Wyndham, A Trademark All Inclusive is a short 1-minute walk from Cabarete Beach. Fun beach activities include volleyball, scuba diving and windsurfing.

Is there a spa on site at Viva Tangerine by Wyndham, A Trademark All Inclusive?

Yep, there is an onsite spa at Viva Tangerine by Wyndham, A Trademark All Inclusive. It has a steam room, a sauna and a mud bath. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as Swedish massages.

Does Viva Tangerine by Wyndham, A Trademark All Inclusive have a pool?

Viva Tangerine by Wyndham, A Trademark All Inclusive has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar.

What luxury perks are available at Viva Tangerine by Wyndham, A Trademark All Inclusive?

Viva Tangerine by Wyndham, A Trademark All Inclusive features 2 outdoor pools, a full-service spa and a nightclub.

What makes Viva Tangerine by Wyndham, A Trademark All Inclusive a romantic place to stay?

Ocean-view dining and a lounge bar, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Viva Tangerine by Wyndham, A Trademark All Inclusive.

Is Viva Tangerine by Wyndham, A Trademark All Inclusive family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as childcare services and free infant beds in the guestrooms, it's no surprise that Viva Tangerine by Wyndham, A Trademark All Inclusive is a hit with families.

Is there a free airport shuttle available at Viva Tangerine by Wyndham, A Trademark All Inclusive?

No, Viva Tangerine by Wyndham, A Trademark All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Viva Tangerine by Wyndham, A Trademark All Inclusive?

Yep, they've got a lounge bar and 4 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Viva Tangerine by Wyndham, A Trademark All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Viva Tangerine by Wyndham, A Trademark All Inclusive?

No, pets and service animals are not allowed.

Reviews

Viva Tangerine by Wyndham, A Trademark All Inclusive Reviews

7.2

Good

7.8/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness
Rating 10 - Excellent. 361 out of 1012 reviews
Rating 8 - Good. 214 out of 1012 reviews
Rating 6 - Okay. 174 out of 1012 reviews
Rating 4 - Poor. 117 out of 1012 reviews
Rating 2 - Terrible. 146 out of 1012 reviews

Reviews

4/10 Poor

Elizabeth

Travelled with group
The hotel staff was very helpful, friendly, respectful, but unfortunately, with respect to the food in the buffet restaurant area, it was the worst I have seen in many years. In the 6 days that I was there, every night there were pig's feet, lentils, eggplant, and salads. I often saw flies passing over them. When I saw the faces of the poor Europeans, I felt so identified with them because I knew their feelings of disapproval and frustration at seeing the lack of variety in the food. It was a total disaster. I would never return to that hotel and I would never recommend it.
Stayed 6 nights in Jun 2025

2/10 Terrible

Estephany

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Please go somewhere else. The worst resort I’ve been to. First I booked a two beds room here on Expedia & got there & the room only had one bed. I was given a 3rd floor room with the elevator not functioning. The cards to get into the room got deactivated twice during my stay. It was a huge inconvenience with a toddler that I had to go twice to the main lobby.
Stayed 2 nights in Jun 2025

2/10 Terrible

Connie

Stayed 2 nights in Jun 2025

2/10 Terrible

Carina, Bronx

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Check in was supposed to be at 3. We got there at 2:30 and did t get a room until 6pm and we’re not given a reason why. There was not a lot of variety in the food. Hotel entertainment was lame. The pool area and common area in the evening was boring. No music after 10pm. I won’t be booking this hotel again.
Stayed 2 nights in Jun 2025

10/10 Excellent

GRISELDA M

Liked: Cleanliness, staff & service, property conditions & facilities
THE STAFF AT THE FACILITY WAS EXCELLENT , RESPECTFUL, ALWAYS WILLING TO ASSIST IN ANYTHING NEEDED, THEIR CHARACTER WAS EXCELLENT, SHOUT OUT TO " RAFINA AT THE BAR ALWAYS MAKING MY DRINKS AND CAPPUCCINO COFFEE WITH A SMILE, TEDDY-BEAR AT THE BEACH SITE FOR HIS PLEASANT CONVERSATIONS, 'KENNEDY THE SECURITY GUARD FOR ALWAYS MAKING SURE THAT THE HOTEL WAS SAFE, EMMANUEL AND JUAN FROM THE CHAIN MEMBERSHIP AREA FOR THEIR UNDERSTANDING AND GREAT SERVICE. IN GENERAL THE THE ENTIRE STAFF AT THE BUFFET CAFETERIA.
Stayed 4 nights in Jun 2025

4/10 Poor

Paola

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
They need to change a food menu is not really good
Stayed 2 nights in Jun 2025

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff is amazing !!!
Stayed 7 nights in Apr 2025

8/10 Good

RAFAEL

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Nice for the price
Stayed 2 nights in Jun 2025

6/10 Okay

Janine, MIAMI

Travelled with family
Disliked: Property conditions & facilities
We came here 5 years ago and it was truly amazing! But this time we were very disappointed, food was bad, everything tasted like old & stale. Food was very limited, not a lot of options. It was very disappointing.
Stayed 2 nights in Jun 2025

8/10 Good

Tracey

Travelled with partner
Liked: Cleanliness, property conditions & facilities
I did not like that we had to change rooms because the 1st room they place us in did not have any air conditioner. I also had to ask for facial wash clothes, there were none in the room
Stayed 2 nights in Jun 2025

6/10 Okay

rahalbis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un hotel pequeño para estar en familia
Stayed 1 night in Jun 2025

8/10 Good

cesar

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
l liked the care and charisma of every worker there. l did not like that the swimming pool was not ready to use until 10am.
Stayed 5 nights in Jun 2025

10/10 Excellent

Shannis, Bronx

Stayed 2 nights in Jun 2025

6/10 Okay

Martin

Travelled with family
Liked: Cleanliness, property conditions & facilities
The hot water don’t was to hot
Stayed 5 nights in Jun 2025

2/10 Terrible

Amarilis

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The ocean view was impressive and the gardens were so beautiful. Disappointed: I had communicated with the resort requesting adjoining rooms since we travelled with my mom who suffers from dementia. We arrived and are told they cannot accommodate the request. Interestingly enough, my brother checked in later the same day and had adjoining rooms that he did not request. My 2 rooms ended up being on opposite sides of the building (so much for adjoins rooms!). The room I shared with my mom looked like a cheap motel room; all the water from the shower always ended up on the floor though the shower door was closed. There were zero towels in our room and we noticed when we came from the pool, wet and wanting take showers. I had to dry my mother with her bathing suit cover up after her shower because we were still waiting for towels to be delivered. The food: Besides of the buffet, there were 3 restaurants that require reservations. What they don’t tell you is that only one restaurant opens per night. We tried the Mexican restaurant and the food was horrendous (all of it). We tried the Mediterranean fusion and the food was very good. One night the buffet was closed unbeknownst to us and the Mexican and Italian restaurants were the only choices and only if reservations were made; they offered to split the family between the 2 restaurants. We had to take a taxi and have dinner in town. Ate at Coconuts and it was TERRIFIC. Very nonchalant attitude from our all inclusive hotel. BAD!!!
Stayed 4 nights in Jun 2025

8/10 Good

Luciano

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean, nite, food good quality
Stayed 3 nights in Jun 2025

8/10 Good

Julio

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very good
Stayed 4 nights in Jun 2025

2/10 Terrible

terikia

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The staff was amazing as with most of these places the only thing good is the staff, the food was horrible my husband and I had to buy food outside which meant spending more more would never return to that place
Stayed 8 nights in Feb 2025

2/10 Terrible

Cherity

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wyndham hotels are extremely disappointing and incredibly inconsistent. From one hotel to another, the differences are staggering. One room, sheets covered in what seems to be a brown substance from previous people, along with no AC, dirty towels, etc… the food is just okay, but with all the money you’re paying, you expect better, and also is cooked in the laziest manner possible. Tips are expected at an ALL INCLUSIVE hotel, and if you don’t tip SOME workers who help you in the slightest way, they become very disrespectful with their looks, ultimately becoming complete recluses. Most workers are extremely nice, and don’t deserve to be working at such a place, don’t stay with Wyndham unless you want a very disappointing stressful time, the beaches and pools are NOT worth it.
Stayed 2 nights in Jun 2025

4/10 Poor

Perla

Travelled with partner, Travelled with group
Disliked: Amenities, property conditions & facilities
This place was so unorganized. I came to this resort with a big group for a wedding, and the hotel was not prepared for us. The food was mid or bad AND we received stale chips at the Mexican restaurant even after we asked if we could get a new batch. For breakfast, the only thing good was the omelette, because it was made fresh. Some of my friends would get drinks at the bar, and their cups would have lipstick marks. Thankfully, I had my own thermos to drink out but that should not have happened. One of the days, they were doing construction on the stairs in front of my room, which started at 11 am until I left for the wedding at 3:30 PM. It was loud and there was so much dust and debris. My boyfriend was unable to take a nap and we had to be careful when opening the door. I even left the room at some point to get water and saw the wire of the jackhammer. I stepped over it, but before I got my other foot over, the worker pulled on the wire, tripping and almost making me fall. My boyfriend told me that the gym equipment wasn't the best either. The treadmill was running slowly and wasn't tracking the mile correctly. When I went to customer service to let them know about the construction and everything, the lady looked at me like she didn't know this construction was happening and apologized. Later that night I got a small plate of brownie with a note thanking us for the visit to the resort and to leave a positive review..... I would not recommend this place!
Stayed 4 nights in May 2025

10/10 Excellent

John

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in May 2025

4/10 Poor

sonia paiva

Not much to do
Stayed 5 nights in May 2025

10/10 Excellent

Bibby

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very clean, very nice staff. Buffet food was tolerable, however the a la carte restaurants were very good!!
Stayed 5 nights in May 2025

10/10 Excellent

Julessa

Liked: Amenities
Stayed 3 nights in May 2025

10/10 Excellent

Emanuele

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Amazing
Stayed 4 nights in May 2025