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Princesa Garden Island Resort and Spa

3.5 star property
Family-friendly resort with 3 restaurants and full-service spa

Photo gallery for Princesa Garden Island Resort and Spa

Pool Access
Water Villa
Daily buffet breakfast (PHP 900 per person)
Water Villa
Reception

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free airport shuttle
  • Spa
  • Room service
  • 24/7 front desk

Explore the area

Map
Brgy. Bancao-Bancao Canuigaran St., Puerto Princesa, Palawan, 5300
  • Palawan Special Battalion WW2 Memorial Museum
    ‪17 min walk‬
  • NCCC Mall Palawan
    ‪4 min drive‬
  • Robinsons Place Palawan
    ‪8 min drive‬
  • Puerto Princesa (PPS)
    ‪11 min drive‬

Room options

View all photos for Double Pool

Double Pool

Double Pool

Highlights

Balcony
Separate sitting area
Soundproofed
Fireplace
Air conditioning
LCD TV
Bathrobes
Hairdryer
  • 120 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Ocean Wing Pool Access

Ocean Wing Pool Access

Ocean Wing Pool Access

Highlights

Balcony
Separate sitting area
Soundproofed
Fireplace
Air conditioning
LCD TV
Bathrobes
Hairdryer
  • 50 sq m
  • Sleeps 4
  • 2 Single Beds OR 1 King Bed

View all photos for Premier Pool

Premier Pool

Premier Pool

Highlights

Balcony
Separate sitting area
Soundproofed
Fireplace
Air conditioning
LCD TV
Bathrobes
Hairdryer
  • 70 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Ocean Wing Princesa Classic

Ocean Wing Princesa Classic

Ocean Wing Princesa Classic

Highlights

Balcony
Separate sitting area
Soundproofed
Fireplace
Air conditioning
Free cots/infant beds
LCD TV
Bathrobes
  • 46 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 1 Single Bed

View all photos for Suite

Suite

Suite

Highlights

Balcony
Separate sitting area
Soundproofed
Fireplace
Air conditioning
LCD TV
Bathrobes
Hairdryer
  • 60 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Water Villa

Water Villa

Water Villa

Highlights

Balcony
Separate sitting area
Soundproofed
Fireplace
Air conditioning
LCD TV
Bathrobes
Hairdryer
  • 90 sq m
  • Beach view
  • Sleeps 3
  • 1 King Bed

View all photos for Pool Access

Pool Access

Pool Access

Highlights

Balcony
Separate sitting area
Soundproofed
Fireplace
Air conditioning
LCD TV
Bathrobes
Hairdryer
  • 45 sq m
  • Sleeps 4
  • 2 Single Beds OR 1 King Bed

View all photos for Princesa Classic

Princesa Classic

Princesa Classic

Highlights

Balcony
Separate sitting area
Soundproofed
Fireplace
Air conditioning
LCD TV
Bathrobes
Hairdryer
  • 45 sq m
  • Harbour view
  • Sleeps 3
  • 2 Single Beds OR 1 King Bed

About the area

Puerto Princesa

A family-friendly stay in the heart of Puerto Princesa awaits you at Princesa Garden Island Resort and Spa. Within a 20-minute stroll, you'll find Palawan Special Battalion WW2 Memorial Museum and Daylight Hole Cave. Highlights at this resort include 3 restaurants, a full-service spa and an outdoor swimming pool. .The restaurant, Rice, serves Asian cuisine and is open for breakfast, lunch and dinner. Enjoy the kids' swimming pool and waterslide. Meeting rooms, a conference centre, and a business centre are among the business amenities offered. Additionally, you'll find free Wi-Fi in public areas, spa services and laundry facilities. Each morning buffet breakfast is served between 6:00 AM and 10 AM. There's also free self parking, along with the convenience of a free airport shuttle. .With a stay at this 3.5-property class Puerto Princesa City Centre resort, you'll be 2.7 km (1.7 mi) from Immaculate Conception Cathedral and 3.5 km (2.2 mi) from Palawan Heritage Center.
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What's nearby

  • Palawan Special Battalion WW2 Memorial Museum - 17 min walk - 1.5 km
  • NCCC Mall Palawan - 4 min drive - 3.6 km
  • SM City Puerto Princesa - 5 min drive - 4.3 km
  • Robinsons Place Palawan - 8 min drive - 6.9 km
  • Hartman Beach - 20 min drive - 7.6 km

Getting around

  • Puerto Princesa (PPS) - 11 min drive

Restaurants

  • ‪Shakey’s - ‬3 min drive
  • ‪Haim Chicken Inato - ‬2 min drive
  • ‪Rice resto. Princesa Garden - ‬10 min walk
  • ‪Ka Inato - ‬3 min drive
  • ‪Guni Guni - ‬3 min drive

About this property

Princesa Garden Island Resort and Spa

Family-friendly resort with 3 restaurants and full-service spa
Princesa Garden Island Resort and Spa offers its guests a full-service spa, a waterslide, and an outdoor pool. There are 3 restaurants on site. Business amenities include a business centre and meeting rooms.

WiFi is free in public spaces. A children's pool, spa services, and gift shops/newsstands are also featured at the family-friendly Princesa Garden Island Resort and Spa. A roundtrip airport shuttle is free (available 24 hours). Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Puerto Princesa resort.

  • 78 guestrooms or units
  • 3 levels
  • 3 dining venues
  • Conference rooms
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Pool or billiards table
  • Garden
  • Gift shop
  • Newspapers for purchase
  • Lift
  • Smoking in designated areas
Princesa Garden Island Resort and Spa offers 78 air-conditioned accommodations, which are accessible via exterior corridors, and features fireplaces and a safe. Rooms open to balconies. This accommodation offers separate sitting areas. LCD televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and bidets.

This Puerto Princesa resort provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the resort's full-service spa, Hilot Spa. The spa is open daily.

Languages

English

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10 AM for a fee: PHP 900 for adults and PHP 450 for children
  • 3 restaurants

Restaurants on site

  • Rice
  • Sala Lounge
  • Tomato and Basil

Things to do

  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Outdoor pool
  • Waterslide

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden

Full-service spa

  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Fireplace
  • Free daily newspapers
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Princesa Garden Island Resort and Spa

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: PHP 2000.00 per night
  • New Year's Eve (31 December) Gala Dinner per adult: PHP 2560
  • New Year's Eve (31 December) Gala Dinner per child: PHP 2199.00 (from 4 to 11 years old)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately PHP 900 for adults and from PHP 450 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, JCB International and debit cards. Cash is not accepted. 

We should mention

  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Princesa Garden Island Resort
Princesa Garden Island
Garden Island Resort
Princesa Garden Island Resort Spa
Princesa Spa Puerto Princesa
Princesa Garden Island Resort and Spa Resort
Princesa Garden Island Resort and Spa Puerto Princesa
Princesa Garden Island Resort and Spa Resort Puerto Princesa

Frequently asked questions

What is the cancellation policy at Princesa Garden Island Resort and Spa?

Princesa Garden Island Resort and Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Princesa Garden Island Resort and Spa?

Yep, Princesa Garden Island Resort and Spa has a free self car park.

Are there any beaches close to Princesa Garden Island Resort and Spa?

The closest beach to Princesa Garden Island Resort and Spa is Hartman Beach (2.1 km).

Is there a spa on site at Princesa Garden Island Resort and Spa?

Yep, Hilot Spa is available for guests.

Does Princesa Garden Island Resort and Spa have a pool?

Princesa Garden Island Resort and Spa has an outdoor pool and a kids' pool.

Does Princesa Garden Island Resort and Spa have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Princesa Garden Island Resort and Spa?

Princesa Garden Island Resort and Spa features a full-service spa, an outdoor pool and 3 restaurants.

Is Princesa Garden Island Resort and Spa family-friendly?

You bet! With amenities such as a children's pool, children's meals and a waterslide, it's no surprise that Princesa Garden Island Resort and Spa is a hit with families.

Does Princesa Garden Island Resort and Spa serve breakfast?

Yep, buffet brekkie is offered daily between 6:00 AM and 10 AM.

Is there a free airport shuttle available at Princesa Garden Island Resort and Spa?

Yep, there's a free airport shuttle that runs 24 hours a day.

Is there a bar or restaurant at Princesa Garden Island Resort and Spa?

Yep, you can grab a meal at Princesa Garden Island Resort and Spa's onsite restaurant that serves Asian cuisine.

What time are check-in & check-out at Princesa Garden Island Resort and Spa?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Princesa Garden Island Resort and Spa?

No, pets and service animals are not allowed.

Princesa Garden Island Resort and Spa Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 239 out of 491 reviews
Rating 8 - Good. 138 out of 491 reviews
Rating 6 - Okay. 67 out of 491 reviews
Rating 4 - Poor. 18 out of 491 reviews
Rating 2 - Terrible. 29 out of 491 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Roderick, Los Angeles

Travelled with family
Liked: Staff & service
They advertised a private beach that wasn’t available at the time we stayed. The patio chaise didn’t look clean. The AC unit had dust build up on the vent area and it looked like there may have been water damage in different spots on the ceiling. We checked out the next morning.
Stayed 2 nights in Jan 2025

8/10 Good

Bill

Stayed 3 nights in Feb 2025

8/10 Good

Jilianne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

4/10 Poor

ricardo

Disliked: Cleanliness, staff & service, property conditions & facilities
Property is extremely outdated. The pool had missing tiles and the entrance of the pool was slippery probably due to Algae growing on the surface (extremely dangerous & potential hazard for a fall). The room bed bases are broken, the corner of the bed cut out legs on several occasions. The windows in the bathroom were old and cracked (the window had silver reflective stickers placed over them to conceal the old mirrors. The sink in the bathroom had all black stains when we arrived and was conveniently covered with a bath towel to hide the stains by staff. The toilet in the bathroom clogged up every time we used it. Last but not least the Food!! Where do I begin… Ordering food was a nightmare, every time we sat down there were no staff to provide us with a menu or any service. I had to go up to the bar Several times. Secondly, the staff need much more training in customer service & English. Thirdly, the food took over an hour to come out and I had to constantly walk over to them to check how long the food would take (every single time). Buffet breakfast was good. This resort could be so much better if management invested resources to fix the whole resort (including staff training/ customer service).
Stayed 2 nights in Jan 2025

10/10 Excellent

Annamaria

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
We got the double pool room and so glad we did! We loved having a private pool entrance and being on the ground floor right next to the restaurant. The resort itself is about 10 minutes drive from the main part of town but it was easy to grab a tuk tuk from the front gate any time we wanted to go in to town. Having the resort out of the town gave way for a super peaceful and quiet getaway and the whole place is so beautiful. Staff is polite and helpful and we will definitely be back!
Stayed 5 nights in Jan 2025

10/10 Excellent

Jamesha

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the pool access rooms loved it
Stayed 3 nights in Jan 2025

10/10 Excellent

Kaila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Brandon

Stayed 3 nights in Jan 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

An absolutely incredible resort

Unexpectedly this resort was by far one of the most awesome resorts I have ever stayed. I travel a lot and I am shocked at how incredibly amazing this place. The vast variety of super cool things to see and do literally was over the top. Who ever designed this place and built it I wish I could shake their hand. I can’t even believe this place exists at puerto princess’s
Stayed 2 nights in Jan 2025

6/10 Okay

Nicole

Travelled with group
Liked: Cleanliness, amenities
Stayed 4 nights in Jan 2025

4/10 Poor

Bronwyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

8/10 Good

Kevin, Sammamish

Travelled with partner
Liked: Cleanliness
Overall, ok. A positive is that they’re almost complete with a new spa and have a new fitness center! Room is ok, nothing to rave about. I Wasn’t wild about a “mandatory” Christmas Eve buffet and we felt it should be optional!
Stayed 5 nights in Dec 2024

10/10 Excellent

Janice

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is beyond our expectations, it's amazing for relaxation. The management especially the manager were so emphatetic to us. Highly recommended for family vacation.
Stayed 2 nights in Nov 2024

2/10 Terrible

Arif

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, room comfort

Spa resort but no spa open and no sandbar acccess

No spa open, no bikes for use and only one restaurant open Rooms were all messed up. Asked for 2 beds and got 2 rooms on different buildings and with only 1 bed for 3 guests and staff no help!
Stayed 1 night in Nov 2024

8/10 Good

Arif

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Most things not available for guests

Half the things were out of service or not available like elevators and bikes and more.check in was slow.
Stayed 2 nights in Nov 2024

10/10 Excellent

Eduardo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Princesa Garden is amazing. The staff is very friendly and helpful. There was construction during our stay but it didn't really bother us since we were out and about during the loud part of the construction. The area is secluded which means you will need a vehicle to get town and back. Front desk is very helpful with getting us a taxi to take us to the shopping center.
Stayed 2 nights in Nov 2024

10/10 Excellent

Larry, Laurel

Stayed 2 nights in Oct 2024

6/10 Okay

Jason

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
A few factors really hampered this stay. The week we were there, the weather was absolutely terrible, raining almost all day everyday. Looking at the map, you would think this property was close to the city, it's not. It wasn't close to anything. They are building a new tower, which you can hear all of the construction for. I kind of want to go back to see how it turns out, but have no desire to ever set foot there again. The grounds must have been great in it's prime, however, it seems to along time since those days. For the most part it's nice, but like a lot of places in the Philippines, they aren't properly or adequately maintained. The pool, being the biggest thing that sticks out, the floor of it needing to be repainted. The greenery was very nice, giving off rain-forest vibes. The room was reasonably nice, but not for this price point. I expected a lot more for how much we paid. The bathroom was massive, I think it was bigger than the rest of the room. The Jacuzzi was probably the biggest disappointment. The water flow to fill it up was beyond slow, it took nearly 2 hours to fill it up. The heating element, even when set to high, didn't work. The jets, were bad, if you didn't have two people in it, sitting/laying exactly in the right position, they flooded the bathroom, they were literally pointed at such an arc, that they would shoot out of the tub. The shower was nice, but it took a long time to get hot water, wasting a lot of water.
Stayed 6 nights in Oct 2024

10/10 Excellent

AD

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The swimming pools where very spacious and the rest of the compound was nicely laid out. The new addition isn't totally ready -- so looking forward to coming back in a couple of years to the gym and other new features.
Stayed 3 nights in Nov 2024

10/10 Excellent

Maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great stay! The pool access room was very nice and worth the price. The grounds are beautiful and very well maintained. Dining options were limited , and while the food was good, it was quite pricey. Complimentary shuttle service to and from the airport was a plus.
Stayed 1 night in Oct 2024

10/10 Excellent

Anne Kathlene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Special thanks to all the staff in this hotel. We went from Japan to Puerto Princesa on our holiday and my upcoming bday. A lot of hotels and accommodations have disappointed us. This hotel got it all. Huge sized pool, jacuzzi, gym, arcade area and so on. Staff and amenities are great the we went back 3 times in the span of 2 weeks and just cancelled our other hotels. I can't remember everyone but thanks to Paula,Neil, Joram and Harold for giving us a good time before heading back to Australia.
Stayed 1 night in Oct 2024

10/10 Excellent

mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Younga

Stayed 1 night in Aug 2024

8/10 Good

Blanca

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We loved the pools very much! The property is beautiful, the landscaping is gorgeous. The staff excellent helpful service. The resort is excellent. Overall, only comment is children. Children or sometimes very loud and we were hoping this was more of a quiet garden and spa atmosphere. Sometimes children were bike riding, allowed to bike ride all over the lobby, shouting and screaming. Families ok, but it would have been nice if the children were not so loud and allowed to bike ride outside the lobby and not shout and make so much noise.
Stayed 2 nights in Aug 2024

2/10 Terrible

jeffrey

Travelled with group
Liked: Room comfort
Disliked: Staff & service, property conditions & facilities

We left early.. NEVER AGAIN.

Worst hotel we have stayed in on our 3 week trip. Had big construction and made lots of noise during our two day stay. Not too mention a 45 min check in. I would not eat the breakfast buffet. It was not very good and I was it taking any chances. We ended up leaving after one nights stay bc of all the problems with the hotel and the front desk staff. Never again.
Stayed 2 nights in Aug 2024