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Buenaventura Grand Hotel & Great Moments - All Inclusive

5.0 star property
Luxury property on the beach, with 2 outdoor pools

Photo gallery for Buenaventura Grand Hotel & Great Moments - All Inclusive

Sun deck
Snack bar
3 restaurants, breakfast, lunch, dinner served; international cuisine
Reception
Couples treatment room(s), hot tub, body treatments, hydrotherapy

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Housekeeping
  • Room service
  • Laundry
The current price is NZ$476
includes taxes & fees
2 Oct - 3 Oct

Explore the area

View map
Avenida Mexico 1301, Puerto Vallarta, JAL, 48350
  • Place, Camarones Beach
    ‪2 min walk‬
  • Place, Teatro Vallarta
    ‪3 min walk‬
  • Place, Malecon
    ‪10 min walk‬
  • Airport, Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪7 min drive‬

Room options

View all photos for Honeymoon Suite

Honeymoon Suite | View from room

Honeymoon Suite

7.8 out of 10
Good
(28 reviews)

Highlights

Private indoor hot tub
Air conditioning
Connecting rooms available
LED TV
Blackout curtains
Down duvet
Separate bedroom
Private bathroom
  • 42 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Ocean View King Bed

Deluxe Ocean View King Bed

Deluxe Ocean View King Bed

8.2 out of 10
Very good
(47 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LED TV
Blackout curtains
Down duvet
Separate bedroom
  • 36 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Ocean View Two Double Beds

Deluxe Ocean View Two Double Beds

Deluxe Ocean View Two Double Beds

8.8 out of 10
Excellent
(15 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LED TV
Blackout curtains
Down duvet
Separate bedroom
  • 36 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe King Bed

Deluxe King Bed

Deluxe King Bed

8.2 out of 10
Very good
(66 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LED TV
Blackout curtains
Down duvet
Separate bedroom
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Two Double Beds

1 bedroom, down duvets, minibar, in-room safe

Deluxe Two Double Beds

8.0 out of 10
Very good
(54 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LED TV
Blackout curtains
Down duvet
Separate bedroom
  • 36 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room Deluxe

1 bedroom, down duvets, minibar, in-room safe

Room Deluxe

7.6 out of 10
Good
(4 reviews)
  • 36 sq m
  • Sleeps 4

View all photos for Room Deluxe with Sea View

1 bedroom, down duvets, minibar, in-room safe

Room Deluxe with Sea View

  • 36 sq m
  • Sea view
  • Sleeps 4

Room Deluxe With Side Sea View

  • 36 sq m
  • Sea view
  • Sleeps 3

View all photos for Room Standard

1 bedroom, down duvets, minibar, in-room safe

Room Standard

  • 36 sq m
  • Sleeps 3

View all photos for Room Luxury

1 bedroom, down duvets, minibar, in-room safe

Room Luxury

  • 35 sq m
  • Sleeps 2

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About the area

Puerto Vallarta

A luxury stay in the heart of Puerto Vallarta awaits you at Buenaventura Grand Hotel & Great Moments - All Inclusive. Within a short 5-minute stroll, you'll find Camarones Beach and Teatro Vallarta. Highlights at this all-inclusive property include 3 restaurants, 2 outdoor swimming pools and a full-service spa. .A day of pampering can include deep-tissue massages and body wraps along with aromatherapy and hydrotherapy. The buffet restaurant, Frutas y Flores, serves international cuisine and is open for breakfast, lunch and dinner. Lobby Bar is the property's own bar. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site free kids' club and gym. Plus you'll find free Wi-Fi in public areas, a children's swimming pool and free use of bicycles. There's also the convenience of free self parking. .Sights within a 10-minute walk of this 5-property class Colonia 5 de Diciembre property include Uno and The Church of Our Lady of the Refuge.

What's nearby

  • Camarones Beach - 2 min walk - 0.2 km
  • Teatro Vallarta - 3 min walk - 0.3 km
  • Uno - 5 min walk - 0.5 km
  • Malecon - 10 min walk - 0.9 km
  • Playa de los Muertos - 3 min drive - 2.7 km

Getting around

  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.) - 21 min drive

Restaurants

  • ‪Pepe's Taco  - ‬2 min walk
  • ‪El Andariego - Restaurante - ‬1 min walk
  • ‪Captain Don's - ‬2 min walk
  • ‪Tacos El Punto - ‬2 min walk
  • ‪El Barracuda - ‬2 min walk

About this property

Buenaventura Grand Hotel & Great Moments - All Inclusive

Luxury property on the beach, with 2 outdoor pools
Buenaventura Grand Hotel & Great Moments - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Enjoy the umbrellas and sunloungers for a relaxing day at the beach. At Buenaventura Grand Hotel & Great Moments - All Inclusive, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 3 restaurants on site. For a drink, you can stop by one of the on-site bars, including 2 poolside bars and 3 bars/lounges. WiFi is free in public spaces. This Colonial property also offers a complimentary children's club, a children's pool and a fitness centre. Free self parking is available.

This 5-star Puerto Vallarta property is smoke free.

  • 231 guestrooms or units
  • 4 levels
  • 2 buildings
  • 3 dining venues
  • 2 bars by the pool
  • 3 bars or lounges
  • Conference rooms
  • Built in 1982
  • Kid's club (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Bellhop
  • Lift
  • No smoking on site
  • 1 conference room
Buenaventura Grand Hotel & Great Moments - All Inclusive offers 231 air-conditioned accommodations with minibars and a safe. Beds feature down duvets. 32-inch LED televisions come with digital channels.

Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers. This Puerto Vallarta property provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

The on-site spa has 2 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, facials, body wraps and body scrubs. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a hot tub.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • 2 poolside bars
  • 3 bars/lounges
  • 3 restaurants

Restaurants on site

  • Corazón Contento
  • Frutas y Flores
  • Lobby Bar
  • Palimita Snack Bar
  • Restaurante Sunset

Things to do

  • 2 outdoor pools
  • Children's pool
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Gym

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Free children's club
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (79 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 4 floors
  • Built in 1982
  • Colonial architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LED TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Buenaventura Grand Hotel & Great Moments - All Inclusive

Children and extra beds

  • Children are welcome.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Spa fee: MXN 30000 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Eurocard, debit cards and cash. For guests' safety, the property includes a smoke detector in all accommodation.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Buenaventura
Buenaventura All Inclusive
Buenaventura Grand
Buenaventura Grand Hotel
Buenaventura Grand Hotel All Inclusive
Buenaventura Grand Hotel All Inclusive Puerto Vallarta
Buenaventura Grand Puerto Vallarta
Buenaventura Hotel
Hotel Buenaventura
Buenaventura Hotel Puerto Vallarta
Buenaventura Puerto Vallarta
Buenaventura Grand Hotel Puerto Vallarta
Buenaventura Beach Hotel Puerto Vallarta
Buenaventura Grand Hotel Great Moments All Inclusive
Buenaventura Grand Great Moments Puerto Vallarta
Buenaventura Grand Great Moments
Buenaventura Grand Hotel Spa All Inclusive
Buenaventura Grand Great Moments All Inclusive Puerto Vallarta
Buenaventura Grand Great Moments All Inclusive

Frequently asked questions

What is the cancellation policy at Buenaventura Grand Hotel & Great Moments - All Inclusive?

Buenaventura Grand Hotel & Great Moments - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Buenaventura Grand Hotel & Great Moments - All Inclusive?

As of 1 Oct 2025, prices found for a 1-night stay for 2 adults at Buenaventura Grand Hotel & Great Moments - All Inclusive on 2 Oct 2025 start from NZ$475.87, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Buenaventura Grand Hotel & Great Moments - All Inclusive?

Yep, Buenaventura Grand Hotel & Great Moments - All Inclusive has a free self car park.

Are there any beaches close to Buenaventura Grand Hotel & Great Moments - All Inclusive?

Yep, Buenaventura Grand Hotel & Great Moments - All Inclusive is a short 2-minute walk from Camarones Beach.

Is there a spa on site at Buenaventura Grand Hotel & Great Moments - All Inclusive?

Yep, there is an onsite spa at Buenaventura Grand Hotel & Great Moments - All Inclusive. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as deep-tissue massages.

Does Buenaventura Grand Hotel & Great Moments - All Inclusive have a pool?

Yep, and guests recommend it! Buenaventura Grand Hotel & Great Moments - All Inclusive has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a drink from one of the bars. The pool is open 8:00 AM to 8:00 PM.

What luxury perks are available at Buenaventura Grand Hotel & Great Moments - All Inclusive?

Buenaventura Grand Hotel & Great Moments - All Inclusive features 2 poolside bars, 2 outdoor pools and a full-service spa.

What makes Buenaventura Grand Hotel & Great Moments - All Inclusive a romantic place to stay?

A hot tub and couples spa treatments, as well as rainfall showerheads in the guestrooms, all help set the scene for a romantic weekend at Buenaventura Grand Hotel & Great Moments - All Inclusive.

Is there a free airport shuttle available at Buenaventura Grand Hotel & Great Moments - All Inclusive?

No, Buenaventura Grand Hotel & Great Moments - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Buenaventura Grand Hotel & Great Moments - All Inclusive?

Relax with a coldie at the 2 poolside bars or 3 lounge bars, and grab a meal at the onsite restaurant that serves international cuisine.

What time are check-in & check-out at Buenaventura Grand Hotel & Great Moments - All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Buenaventura Grand Hotel & Great Moments - All Inclusive?

No, pets and service animals are not allowed.

Buenaventura Grand Hotel & Great Moments - All Inclusive Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 579 out of 1218 reviews
Rating 8 - Good. 324 out of 1218 reviews
Rating 6 - Okay. 186 out of 1218 reviews
Rating 4 - Poor. 75 out of 1218 reviews
Rating 2 - Terrible. 54 out of 1218 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jenny Liang

Travelled with family and small children, Travelled with group
Liked: Property conditions & facilities
We had a great trip, staff are super friendly and helpful.
Stayed 5 nights in Jun 2025

10/10 Excellent

Anna Carina

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great! Felt really safe
Stayed 4 nights in Jun 2025

4/10 Poor

Vy

Travelled with group
Liked: Staff & service
Disliked: Amenities
We stayed at Buenaventura Grand Hotel & Great Moments for 5 days and 4 nights, and while there were a few highlights, the overall experience left much to be desired — especially for an all-inclusive resort. Food & Dining (1/5): The biggest disappointment was the food. There was a serious lack of variety in dining options. By the second day, I was already burnt out on the repetitive and uninspired Mexican dishes offered. While I expected authentic flavors, what we got instead felt more like cafeteria-style food with little to no creativity or freshness. The American food served by the pool and at the Sunset restaurant was even worse — the hamburger tasted like something out of a vending machine, and the nachos seemed like they were assembled with canned ingredients. I had high hopes for the dinner experience at the Sunset restaurant, but the meal was honestly inedible. Every dish was over-salted to the point where it masked any other flavor. There was no balance or finesse — just heavy seasoning that felt like an afterthought. We also tried the Corazón restaurant, which was a slight improvement, but still far from a refined dining experience. It had potential, but needed better execution and fresher ingredients. Cleanliness & Hygiene (2/5): Another issue was the hygiene around food and drinks. The bar area was plagued with flies — I saw several landing on the exposed limes and garnishes, which was very off-putting. The same problem carried over to the buffet area, where fl
Stayed 4 nights in Jun 2025

8/10 Good

Jeannette

Stayed 6 nights in Jun 2025

10/10 Excellent

Izack

Stayed 5 nights in Jun 2025

4/10 Poor

Joyce

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointing. This isn’t for a relaxing adult vacation. The pool area was jammed packed and you were lucky to find a lounge chair. Weird system to trade a card for a towel and at times you had to wait for a clean towel. The only two restaurants require reservations yet the restaurants are only half full. This was every night. The food at the Mexican restaurant was tasteless and I did not return after the only night I visited there. The seafood restaurant was better but you had to make your reservation early in the morning. There were only a few items at the buffet that were edible. The AC in the room did not cool the room enough so I was happy that I packed my little portable fan. Staff at the front desk, customer service and concierge were rude and unhelpful.
Stayed 5 nights in Jun 2025

8/10 Good

Omar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like it over all however I do wish they had more entertainment. Pool areas seemed a bit boring at times with music so low or at times no music. Also same type of music all time, wish more Mexican music was played. Room was nice in size and clean but bed and pillows were so hard and stiff and gave me back pain. When I got there I didn’t really get any welcome from anyone. So I was a bit lost on what to do as far as checking in. I wish they can check in earlier than 3pm. I had to wait 2hr 30 in order to get my room. One night it was all Asian food and I do not eat that type of food so I got stuck with a few pieces of pizza and bit of salad. They should consider not all people eat that. Place is kept clean and overall good place to go with family. I would stay there again but please more music, activities better food options
Stayed 4 nights in Jun 2025

10/10 Excellent

Adilene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

10/10 Excellent

Jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place for vacation
Stayed 4 nights in Jun 2025

2/10 Terrible

Saul Ernesto

Stayed 5 nights in Jun 2025

6/10 Okay

Lisa Kristine

Travelled with family
Liked: Cleanliness
I liked that the hotel is on the smaller side and the service was really good. I did not think that the food was good at all of the restaurants. They were more than happy to bring you something different.
Stayed 9 nights in Jun 2025

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it
Stayed 4 nights in Jun 2025

8/10 Good

Brandy

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in Jun 2025

8/10 Good

Jemima

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Jun 2025

10/10 Excellent

Brenda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely love this hotel & staff. Very convenient to walk around, nice little shops nearby great choices at the restaurant. Been coming here for 25 years, stayed at a few different hotels and this one is the top of our list.
Stayed 7 nights in Jun 2025

4/10 Poor

Laura Cristina

Liked: Cleanliness
Disliked: Staff & service
Staff was not very friendly or helpful. Preference is given to premier club
Stayed 6 nights in Jun 2025

10/10 Excellent

Jasmine

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
I loved that the property was close to shops and restaurants, it was very easy to leave the resort and explore the city
Stayed 5 nights in Jun 2025

8/10 Good

Joseph

Liked: Cleanliness, amenities
Stayed 5 nights in May 2025

10/10 Excellent

Christine, Arvada

Travelled with group
Liked: Cleanliness, property conditions & facilities
This is a cozy property with beautiful views and vibes. The people (especially Gustavo and Nolberto) are the reason for the five stars. The room and all areas are super clean and the landscaping well-maintained. The food was yummy! The only cons are the beach (horrible) and the music at the pool (soft, lounge “covers” of American Pop). If you want to chill by the pool and relax, this place is for you!!
Stayed 4 nights in Jun 2025

8/10 Good

Robin

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Mediterranean restaurant was good. We did mot try the Mexican restaurant because it had little options for meals. The pool staff was very accommodating, and fun and pleasant. The Activities staff was not real engaging and when trying to play beach volleyball, they were no help! Overall vibe is chill and relaxing. Always able to find beach chairs, though security is right on it if you leave your chair/belonging for more than 15 mins! Yes...15 mins! Enjoyed our stay but would not return...sad sad rocky beach!
Stayed 8 nights in May 2025

10/10 Excellent

Patrick

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Hotel was beautiful. Staff was really friendly. We really didn’t get to eat at any of the restaurants inside the hotel because of it being booked in advance. But other than that very awesome stay thank you.
Stayed 6 nights in May 2025

8/10 Good

Alexis

Stayed 10 nights in May 2025

6/10 Okay

Derek

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Been almost 20 years since we’d been to Mexico. First time in an all inclusive. Property was nice. Pool was very crowded each day. Food was ok. Service was weak. Probably because we passed on the upsells. We forgot how pushy street vendors were as well. Likely will not be back.
Stayed 5 nights in Jun 2025

6/10 Okay

Jessica

Travelled with family, Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The overall property was nice and comfortable. The front desk staff were not very friendly. I made an error with my booking and the explanation of the adjust the funds wasn't clearly communicated. They also ran out of water bottles and when we asked for more in our room they told us they only provide water once (3 somewhat bottles) one for each of us. The Caribbean night was fun and the food was pretty good.
Stayed 2 nights in Jun 2025

6/10 Okay

Verónica

Travelled with family
Very walkable to local restaurants and tourist destinations.
Stayed 4 nights in May 2025