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Garza Blanca Preserve Resort & Spa - All Inclusive

5.0 star property
Luxury property on the beach, with 3 outdoor pools

Photo gallery for Garza Blanca Preserve Resort & Spa - All Inclusive

3 outdoor pools, pool umbrellas
Property video
Couples treatment room(s), sauna, steam room, body treatments
1 bedroom, premium bedding, down duvets, minibar
Couples treatment room(s), sauna, steam room, body treatments

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • On private beach
  • Hot tub
  • Bar
  • All-inclusive
The current price is NZ$935
includes taxes & fees
18 Aug - 19 Aug

Explore the area

View map
Km 8 Carretera Barra de Navidad, Puerto Vallarta, JAL, 48390
  • Garza Blanca Beach
    ‪3 min walk‬
  • Los Arcos
  • Playa Gemelas
    ‪3 min drive‬
  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪18 min drive‬

Room options

View all photos for Ultra 2 Bedroom Panoramic Suite

1 bedroom, premium bedding, down duvets, minibar

Ultra 2 Bedroom Panoramic Suite

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
TV
  • 300 sq m
  • 2 bedrooms
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for 3 Bedroom Suite Panoramic

1 bedroom, premium bedding, down duvets, minibar

3 Bedroom Suite Panoramic

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
TV
  • 391 sq m
  • Ocean view
  • Sleeps 8
  • 2 King Beds and 2 Queen Beds

View all photos for Ultra 3 Bedroom Panoramic Suite

Ultra 3 Bedroom Panoramic Suite

Ultra 3 Bedroom Panoramic Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
TV
  • 391 sq m
  • 3 bedrooms
  • Bay view
  • Sleeps 8
  • 2 King Beds, 2 Queen Beds and 1 Double Sofa Bed

View all photos for 2 Bedroom Suite Panoramic

In-room dining

2 Bedroom Suite Panoramic

8.0 out of 10
Very good
(3 reviews)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
TV
  • 300 sq m
  • 2 bedrooms
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for 3 Bedroom Suite Ocean Front

3 Bedroom Suite Ocean Front

3 Bedroom Suite Ocean Front

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
TV
  • 402 sq m
  • Ocean view
  • Sleeps 8
  • 2 King Beds and 2 Queen Beds

View all photos for Ultra Junior Suite Panoramic

1 bedroom, premium bedding, down duvets, minibar

Ultra Junior Suite Panoramic

Highlights

Balcony
Air conditioning
TV
Ceiling fan
Down duvet
Premium bedding
Separate bedroom
Blackout curtains
  • 92 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe, 2 camas Queen size

1 bedroom, premium bedding, down duvets, minibar

Deluxe, 2 camas Queen size

8.0 out of 10
Very good
(2 reviews)

Highlights

Balcony
Air conditioning
TV
Ceiling fan
Blackout curtains
Down duvet
Separate bedroom
Premium bedding
  • 59 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Panoramic Suite

1 bedroom, premium bedding, down duvets, minibar

Junior Panoramic Suite

9.8 out of 10
Exceptional
(19 reviews)

Highlights

Balcony
Air conditioning
TV
Ceiling fan
Down duvet
Premium bedding
Separate bedroom
Blackout curtains
  • 92 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for 2 Bedroom Suite Ocean Front

2 Bedroom Suite Ocean Front

2 Bedroom Suite Ocean Front

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
TV
  • 194 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Habitacion (Upgrade to Mousai)

Habitacion (Upgrade to Mousai)

Habitacion (Upgrade to Mousai)

Highlights

Balcony
Separate sitting area
Air conditioning
TV
Ceiling fan
Down duvet
Premium bedding
Separate bedroom
  • 99 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom Suite

One Bedroom Suite

One Bedroom Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Separate dining area
Air conditioning
Free cots/infant beds
Kitchen
TV
Washer/dryer
Ceiling fan
  • 144 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for The Grand Penthouse

The Grand Penthouse | View from room

The Grand Penthouse

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Individually decorated
Private outdoor hot tub
Air conditioning
Free cots/infant beds
Kitchen
  • 465 sq m
  • Ocean view
  • Sleeps 6
  • 3 King Beds

View all photos for Oceanfront Penthouse

Oceanfront Penthouse | In-room dining

Oceanfront Penthouse

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Private outdoor hot tub
Air conditioning
Free cots/infant beds
  • 344 sq m
  • 3 bedrooms
  • Ocean view
  • Sleeps 8
  • 3 King Beds

View all photos for Deluxe, 1 cama King size

View from room

Deluxe, 1 cama King size

Highlights

Balcony
Air conditioning
TV
Ceiling fan
Blackout curtains
Down duvet
Separate bedroom
Premium bedding
  • 59 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Honeymoon

Suite Honeymoon

Suite Honeymoon

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Air conditioning
TV
Ceiling fan
Blackout curtains
Down duvet
Separate bedroom
Premium bedding
  • 123 sq m
  • 1 bedroom
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

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About the area

Puerto Vallarta

A luxury stay in Puerto Vallarta awaits you at Garza Blanca Preserve Resort & Spa - All Inclusive. Within steps you'll find Bay of Banderas and Garza Blanca Beach within a short 5-minute stroll. Highlights at this all-inclusive property include 6 restaurants, 3 outdoor swimming pools and a full-service spa. .A relaxing visit to Spa Imagine can include deep-tissue massages, hot stone massages and body wraps along with access to the sauna and steam room. The family restaurant, Blanca Blue Restaurant, serves international cuisine and is open for breakfast, lunch and dinner. Aqua Azul is the property's own bar, serving drinks along with lunch. Spend the day at the private beach where you'll find sunloungers, and enjoy the on-site free kids' club and outdoor tennis court. Additionally, you'll find free Wi-Fi in public areas, a hot tub and a children's swimming pool. Full breakfast is available daily between 7:00 AM and noon. There's also free self parking, along with the convenience of an airport shuttle. .Attractions within a 10-minute drive of this 5-property class South Zone property include Malecon and Los Arcos.

What's nearby

  • Garza Blanca Beach - 3 min walk - 0.3 km
  • Playa Palmares - 9 min walk - 0.8 km
  • Playa Gemelas - 3 min drive - 3.5 km
  • Playa Mismaloya - 4 min drive - 5.0 km
  • Playa de los Muertos - 7 min drive - 7.7 km

Getting around

  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.) - 43 min drive

Restaurants

  • ‪Mismaloya Grill Restaurant - ‬4 min drive
  • ‪Blanca Blue Restaurant & Lounge - ‬2 min walk
  • ‪Los Arcos Snack Bar & Grill - ‬4 min drive
  • ‪BocaDos STK - ‬6 min walk
  • ‪Vivaz Buffet - ‬4 min drive

About this property

Garza Blanca Preserve Resort & Spa - All Inclusive

Luxury property on the beach, with 3 outdoor pools
Garza Blanca Preserve Resort & Spa - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Step outside to feel the sun on your face and the sand in your toes on the white sand beach. Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. At Garza Blanca Preserve Resort & Spa - All Inclusive, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 6 restaurants on site. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. Public spaces have free WiFi. This Mediterranean property also offers a complimentary children's club, a children's pool and outdoor tennis courts. Free self parking is available.

Smoking is allowed in designated areas at this 5-star Puerto Vallarta property.

  • 164 guestrooms or units
  • 11 levels
  • 5 buildings
  • 6 dining venues
  • 3 bars or lounges
  • Built in 2009
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • ATM
  • Bellhop
  • Smoking in designated areas
  • 1 conference room
  • Bar by the pool
Garza Blanca Preserve Resort & Spa - All Inclusive offers 164 shared accommodations, which are air-conditioned, accessible via exterior corridors and feature DVD players and minibars. Beds feature down duvets and premium bedding. Televisions come with premium satellite channels, pay-per-view films and Netflix. Bathrooms include a combined bath/shower unit, bathrobes, slippers and complimentary toiletries.

This Puerto Vallarta property provides complimentary wireless Internet access. Business-friendly amenities include safes and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Spa Imagine has 4 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

English, Spanish

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4.5 out of 5, Wonderful, 1,004 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Daily full breakfast available 7:00 AM to noon for a fee: USD 35 per person
  • 3 bars/lounges
  • 6 restaurants
  • A poolside bar

Restaurants on site

  • Aqua Azul
  • Blanca Blue Restaurant
  • Bocados STK Bites Meats
  • Hiroshi $
  • The Rooftop $

Things to do

  • 3 outdoor pools
  • Beach yoga
  • Children's pool
  • Ecotours
  • Free children's club
  • Full-service spa
  • Hiking/biking trails
  • Hot tub
  • Kayaking
  • Outdoor tennis court
  • Snorkelling

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • DVD player
  • Free children's club
  • Free supervised activities for children
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • On a private beach
  • Pool umbrellas

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Braille/raised signage
  • Height-adjustable showerhead
  • Magnifying mirror
  • No lift
  • Portable bathtub seat
  • Well-lit path to entrance

More

  • 11 floors
  • 5 buildings
  • Built in 2009
  • Designated smoking areas
  • Mediterranean architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • DVD player
  • Netflix
  • Pay films
  • Streaming services
  • TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Shared accommodation
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Garza Blanca Preserve Resort & Spa - All Inclusive

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per day.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately USD 35 per person
  • Airport shuttle fee: USD 35 per person (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector, a security system and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a smoke detector, a security system and window guards in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Garza Blanca Residences All Inclusive All-inclusive property
Garza Blanca Preserve Residences Condo
Garza Blanca Preserve Residences Condo Puerto Vallarta
Garza Blanca Preserve Residences Puerto Vallarta
Garza Blanca Residences
Garza Blanca Residences All Inclusive Condo Puerto Vallarta
Garza Blanca Residences All Inclusive Condo
Garza Blanca Residences All Inclusive Puerto Vallarta
Garza Blanca Residences All Inclusive
Garza Blanca Resinces Inclusi
Garza Blanca Residences
Garza Blanca Residences All Inclusive
Garza Blanca Preserve Resort Spa All Inclusive

Frequently asked questions

What is the cancellation policy at Garza Blanca Preserve Resort & Spa - All Inclusive?

Garza Blanca Preserve Resort & Spa - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Garza Blanca Preserve Resort & Spa - All Inclusive?

As of 17 Aug 2025, prices found for a 1-night stay for 2 adults at Garza Blanca Preserve Resort & Spa - All Inclusive on 18 Aug 2025 start from NZ$935.04, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Garza Blanca Preserve Resort & Spa - All Inclusive?

Yep, Garza Blanca Preserve Resort & Spa - All Inclusive has a free self car park.

Are there any beaches close to Garza Blanca Preserve Resort & Spa - All Inclusive?

Yep, Garza Blanca Preserve Resort & Spa - All Inclusive is a short 4-minute walk from Garza Blanca Beach. Fun beach activities include yoga, snorkelling and scuba diving.

Is there a spa on site at Garza Blanca Preserve Resort & Spa - All Inclusive?

Yep, Spa Imagine is available for guests. It has a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as hot stone massages.

Does Garza Blanca Preserve Resort & Spa - All Inclusive have a pool?

Garza Blanca Preserve Resort & Spa - All Inclusive has 3 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at Garza Blanca Preserve Resort & Spa - All Inclusive?

Garza Blanca Preserve Resort & Spa - All Inclusive features a private beach, 3 outdoor pools and a full-service spa.

What makes Garza Blanca Preserve Resort & Spa - All Inclusive a romantic place to stay?

1 hot tub and couples spa treatments, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Garza Blanca Preserve Resort & Spa - All Inclusive.

Is Garza Blanca Preserve Resort & Spa - All Inclusive family-friendly?

You bet! With amenities such as a free children's club, a children's pool and free supervised childcare, it's no surprise that Garza Blanca Preserve Resort & Spa - All Inclusive is a hit with families.

Does Garza Blanca Preserve Resort & Spa - All Inclusive serve breakfast?

Sure does, full breakfast is offered daily from 7:00 AM to noon.

Is there a free airport shuttle available at Garza Blanca Preserve Resort & Spa - All Inclusive?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Garza Blanca Preserve Resort & Spa - All Inclusive?

Yep, they've got a poolside bar and 6 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Garza Blanca Preserve Resort & Spa - All Inclusive?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Are pets allowed at Garza Blanca Preserve Resort & Spa - All Inclusive?

No, pets and service animals are not allowed.

Garza Blanca Preserve Resort & Spa - All Inclusive Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 462 out of 628 reviews
Rating 8 - Good. 84 out of 628 reviews
Rating 6 - Okay. 40 out of 628 reviews
Rating 4 - Poor. 16 out of 628 reviews
Rating 2 - Terrible. 26 out of 628 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Ricardo Marquez

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was hoping for authentic food
Stayed 6 nights in May 2025

2/10 Terrible

Anshul

Travelled with partner
They just want your money through expedia, do not book this hotel through Expedia especially if you have a ocean view. It’s a rip off and we ended upmpaying more at the hotel and Expedia was very unhelpful.
Stayed 4 nights in Apr 2025

10/10 Excellent

Sirisha

Liked: Cleanliness, staff & service, property conditions & facilities
great
Stayed 2 nights in Apr 2025

10/10 Excellent

miguel gonzalvo, National City

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Garza Blanca was everything! I’ve stayed at all-inclusive hotels before, and sometimes the food can be disappointing—but not here. Every meal was absolutely delicious, especially at Bocados Steak House. Noemi from Bocados was amazing—so warm and attentive! Honestly, all the servers were excellent. The drinks were strong and never watered down. Thank you for such an unforgettable trip. I can’t wait to come back!
Stayed 4 nights in May 2025

10/10 Excellent

Telana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Olajumoke

Liked: Cleanliness, staff & service, property conditions & facilities
My husband and i hadva nice time there. Good food
Stayed 3 nights in May 2025

10/10 Excellent

walter

Stayed 5 nights in Apr 2025

2/10 Terrible

narinder

Travelled with family
Disliked: Amenities
While the resort looks great from the outside, our stay was marred by unexpected charges, poor service, and lack of accommodation for families. - Secret charges: $120 USD for a Red Bull and unspecified "service charges" despite being an all-inclusive guest - Limited room service: cutoff at 11 PM with no alternatives - Unhelpful staff: managers and supervisors unresponsive to issues - Family-unfriendly: no accommodations for families with small children- we tried to get a snack for our kids prior to leaving and the staff and supervisors rejected this request as we were one minute past our checkout time - Lack of kids' activities and entertainment - Overcrowded pool -missing cash from safe in the room -managers provided no resolution Given the issues we experienced, I'd advise against staying here. There are better options in Puerto Vallarta.
Stayed 6 nights in Apr 2025

10/10 Excellent

Lilian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

6/10 Okay

Larissa

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Food and drink quality was disappointing. I would never pay that price again for the buffet quality food we received.
Stayed 4 nights in Apr 2025

10/10 Excellent

sayeh

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We get upgraded to hotel mousai. Very lovely experience. Clean room, lovely rooftop pool, and great restaurants.
Stayed 3 nights in Apr 2025

10/10 Excellent

Jose

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Garza was absolutely amazing. Their customer service is exceptional!
Stayed 6 nights in Apr 2025

4/10 Poor

Cristina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quality of food was not the greatest. Spouse had food intoxication and the Hotel Walk In clinic charged an extremely high amount for medications and services rendered. Staff customer service was excellent! Transportation and Trolly was fun and safe! Staff at the Pools and Beach were attentive and excellent! Too much noise with current remodeling and new additions.
Stayed 7 nights in Apr 2025

10/10 Excellent

Amir

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thx
Stayed 4 nights in Apr 2025

10/10 Excellent

Kelly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this resort and will definitely be back!!
Stayed 3 nights in Apr 2025

10/10 Excellent

Ryan Kim, Edmonton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Apr 2025

10/10 Excellent

Natalia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lo mejor de todo fue el personal! Amables, atentos! Salvador Concierge de alberca, Alejandro mesero de alberca, Jorge mesero de restaurante solo por nombrar algunos! Todos las verdad desde que entras hasta que te vas son excelentes! La comida muy rica y variada, la habitación amplia y con todo lo que necesitas!
Stayed 2 nights in Apr 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean updated property with good food and drink , just a little but too busy for the time of year for me . The back building were I was is little bit of a walk . As I asked for ocean room , but that what I got . Apart from that nice hotel , just a kettle but bust for me ..
Stayed 4 nights in Apr 2025

8/10 Good

Kartik

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotels.com did not highlight that many restaurants were meant for stilts
Stayed 3 nights in Apr 2025

10/10 Excellent

Alberto

Stayed 4 nights in Apr 2025

10/10 Excellent

Raul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place to stay , the staff is awesome , place is safe. They treat us like REAL family!! My kids and wife love it ..see u guys next year!!
Stayed 4 nights in Apr 2025

6/10 Okay

Samaneh

Travelled with family
We stayed at Garza Blanca for 5 nights. The rooms were nice and the beds very comfortable. Beach access was good, and the area was well maintained. However, it didn’t feel like a true all-inclusive experience. There were limited food options available during the day, and dinner required reservations—which were really hard to get—so we ended up ordering room service instead. There was little to no entertainment, especially compared to other all-inclusive resorts we’ve visited. It was also difficult to find a pool chair with a good view. The food quality overall was good, but the drinks were just okay. We paid an additional $1,500 for the all-inclusive package for two adults and one child, and unfortunately, it didn’t feel worth the cost.
Stayed 5 nights in Apr 2025

10/10 Excellent

LOURDES

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personnel was amazing very helpful such a wonderful place
Stayed 3 nights in Apr 2025

10/10 Excellent

shawn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service is second to none.
Stayed 5 nights in Apr 2025

10/10 Excellent

Pelin Damci

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We spent 6 days at the hotel in April 2025. 3 adults and 2 kids. The room was beautiful, the pools were in great shape. The food options were plenty. The staff was amazing. Always smiling and helpful. We would definitely recommend! The only feedback would be: 1) a small playground for kids maybe next to the carousel would be good 2) there were no diaper changing stations for babies in the restrooms in the lobby.
Stayed 5 nights in Apr 2025