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Hilton Vallarta Riviera All-Inclusive Resort, Puerto Vallarta

4.5 star property
Luxury property on the beach, with 2 outdoor pools

Photo gallery for Hilton Vallarta Riviera All-Inclusive Resort, Puerto Vallarta

On the beach, beach umbrellas, beach towels, beach yoga
Couples treatment room(s), sauna, hot tub, steam room
1 bedroom, premium bedding, free minibar, in-room safe
BBQ/picnic Area
ENCLAVE PRESIDENTIALSTE 1KG- LG WALKOUT TERR | View from room

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
The current price is NZ$847
includes taxes & fees
4 Jan - 5 Jan 2026

Explore the area

View map
Carretera Barra de Navidad Km 4.5, Puerto Vallarta, JAL, 48390
  • Place, Punta Negra Beach
    ‪12 min walk‬
  • Place, Playa Palmares
    ‪2 min drive‬
  • Place, Conchas Chinas Beach
    ‪3 min drive‬
  • Airport, Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪15 min drive‬

Room options

View all photos for Room, 1 King Bed

1 bedroom, premium bedding, free minibar, in-room safe

Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
  • 50 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

1 bedroom, premium bedding, free minibar, in-room safe

Room, 1 King Bed

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
  • 50 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

1 bedroom, premium bedding, free minibar, in-room safe

Premium Room, 1 King Bed

9.8 out of 10
Exceptional
(8 reviews)

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
  • 50 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Partial Sea View (Roll-In Shower)

1 bedroom, premium bedding, free minibar, in-room safe

Room, 1 King Bed, Partial Sea View (Roll-In Shower)

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
  • 50 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

1 bedroom, premium bedding, free minibar, in-room safe

Premium Room, 1 King Bed

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
  • 50 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for ENCLAVE OCEAN VW ROOM 1 KING BED W/ JET TUB

1 bedroom, premium bedding, free minibar, in-room safe

ENCLAVE OCEAN VW ROOM 1 KING BED W/ JET TUB

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
  • 50 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for ENCLAVE OCEAN FRONT MASTER SUITE - KING BED

ENCLAVE OCEAN FRONT MASTER SUITE - KING BED

ENCLAVE OCEAN FRONT MASTER SUITE - KING BED

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
  • 101 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for ENCLAVE OCEANVIEW GOVERNOR STE 1KG W/JET TUB

1 bedroom, premium bedding, free minibar, in-room safe

ENCLAVE OCEANVIEW GOVERNOR STE 1KG W/JET TUB

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
  • 145 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for ENCLAVE PRESIDENTIALSTE 1KG- LG WALKOUT TERR

ENCLAVE PRESIDENTIALSTE 1KG- LG WALKOUT TERR | Living area

ENCLAVE PRESIDENTIALSTE 1KG- LG WALKOUT TERR

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
  • 194 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds

1 bedroom, premium bedding, free minibar, in-room safe

Room, 2 Queen Beds

7.6 out of 10
Good
(15 reviews)

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
  • 50 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds

1 bedroom, premium bedding, free minibar, in-room safe

Premium Room, 2 Queen Beds

7.0 out of 10
Good
(12 reviews)

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
  • 50 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for ENCLAVE OCEAN VIEW - 2 QUEEN BEDS W/ JET TUB

View from room

ENCLAVE OCEAN VIEW - 2 QUEEN BEDS W/ JET TUB

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
  • 50 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Bedrooms, Ocean View

1 bedroom, premium bedding, free minibar, in-room safe

Deluxe Room, 2 Bedrooms, Ocean View

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
  • 151 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed

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About the area

Puerto Vallarta

A luxury stay in Puerto Vallarta awaits you at Hilton Vallarta Riviera All-Inclusive Resort, Puerto Vallarta. You'll be steps from Bay of Banderas and 4 km (2.5 mi) from Playa de los Muertos. Highlights at this beachfront property include 7 restaurants, 2 outdoor swimming pools and a full-service spa. .A day of pampering at Eforea can include deep-tissue massages, hot stone massages and body wraps along with aromatherapy and mani/pedis. The buffet restaurant, Vela, is open for breakfast, lunch and dinner. With 5 lounge bars and a beach bar to choose from, you can enjoy a drink at the property. Spend the day at the beach where you'll find umbrellas, and enjoy the on-site 24-hour gym and kids' club. 16200 square feet (1505 square metres) of event facilities include conference space, and other business amenities include a business centre. Other amenities include free Wi-Fi in public areas, a Turkish bath/hammam and a sauna. There's also the convenience of free valet parking. .Attractions within a 10-minute drive of this 4.5-property class South Zone property include Malecon and Los Arcos.

What's nearby

  • Punta Negra Beach - 12 min walk - 1.1 km
  • Playa Palmares - 2 min drive - 2.0 km
  • Playa Estaca - 2 min drive - 2.7 km
  • Conchas Chinas Beach - 3 min drive - 3.1 km
  • Lindomar Beach - 3 min drive - 3.1 km

Getting around

  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.) - 35 min drive

Restaurants

  • ‪Blanca Blue Restaurant & Lounge - ‬2 min drive
  • ‪Tamari - ‬2 min drive
  • ‪Blaze Grill - ‬2 min drive
  • ‪Pureza - ‬2 min drive
  • ‪Vivaz Buffet - ‬2 min drive

About this property

Hilton Vallarta Riviera All-Inclusive Resort, Puerto Vallarta

Luxury property on the beach, with 2 outdoor pools
Some rates at Hilton Vallarta Riviera All-Inclusive Resort, Puerto Vallarta are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Hilton Vallarta Riviera All-Inclusive Resort, Puerto Vallarta offers its guests a full-service spa, 2 outdoor swimming pools, a sauna, and a 24-hour fitness centre. There are 7 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 5 bars/lounges, a beach bar and a poolside bar. WiFi is free in public spaces.

There's an onsite business centre. Event space at this property measures 16200 square feet (1505 square metres) and includes conference space. Spa services, a terrace, and a children's club are also featured at the luxury Hilton Vallarta Riviera All-Inclusive Resort, Puerto Vallarta. Free valet parking is available.

Smoking is allowed in designated areas at this 4.5-star Puerto Vallarta property.

  • 444 guestrooms or units
  • 14 levels
  • 3 buildings
  • 7 dining venues
  • 5 bars or lounges
  • 16200 sq ft of conference space
  • 1505 sq. m of conference space
  • Built in 2015
  • Karaoke
  • Deli
  • Kid's club (surcharge)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • BBQ grill(s)
  • Outdoor picnic space
  • ATM
  • Lift
  • Smoking in designated areas
  • Bar on the beach
  • Coffee shop
  • Bar by the pool
  • Swim-up bar
Hilton Vallarta Riviera All-Inclusive Resort, Puerto Vallarta offers 444 air-conditioned accommodations, which are accessible via exterior corridors, and features free minibar items and espresso makers. Rooms open to balconies. This individually decorated and furnished accommodation has separate sitting areas. Beds feature premium bedding. 50-inch LCD televisions come with premium cable channels. Bathrooms include baths or showers with a rainfall showerhead, complimentary toiletries and hairdryers.

This Puerto Vallarta property provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a safe and complimentary bottles of water. Housekeeping is provided on a daily basis.

Eforea has 5 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free valet parking on site
  • Limited on-site valet parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 5 bars/lounges
  • 7 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Cocomar
  • La Luce
  • Maxal
  • Sunan
  • Vela

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Air hockey
  • Beach volleyball
  • Beach yoga
  • Billiards/pool table
  • Books
  • Children's club
  • Concerts/live shows
  • Evening entertainment
  • Fitness classes
  • Full-service spa
  • Games
  • Karaoke
  • Kayaking
  • Piano
  • Pilates classes
  • Sauna
  • Table tennis

Family friendly

  • 2 outdoor pools
  • Art supplies
  • Baby toys
  • Babysitting (surcharge)
  • Beach toys
  • Children's books
  • Children's club (surcharge)
  • Children's games
  • Children's toys
  • Free rollaway/extra bed
  • High chair
  • In-room cot
  • Laundry facilities
  • Pool toys
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 16,200 square feet of conference space
  • Business centre

Outdoors

  • Barbecue grill
  • Beach towels
  • Beach umbrellas
  • On the bay
  • On the beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Grab bar in shower
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 14 floors
  • 3 buildings
  • Ballroom
  • Banquet hall
  • Beaux Arts architecture
  • Built in 2015
  • Designated smoking areas

Room amenities

Bedroom

  • Free cot
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch LCD TV with premium cable channels

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Late check-in fee for check-in after noon
Minimum check-in age - 15

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in after noon

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
On-site parties or group events are strictly prohibited
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, debit cards and cash. On-site parties or group events are strictly prohibited.
    Cashless payment methods are available for all transactions.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Grand Fiesta Americana Vallarta Adults All inclusive Hotel
Grand Fiesta Americana Adults All inclusive Hotel
Grand Fiesta Americana Vallarta Adults All inclusive
Grand Fiesta Americana Vallarta Adults All inclusive Resort
Grand Fiesta Americana Vallarta Adults Only All inclusive
Fiesta Americana Vallarta Adu
Grand Fiesta Americana Vallarta Adults Only All inclusive
Hilton Vallarta Riviera All Inclusive Resort Puerto Vallarta

Frequently asked questions

What is the cancellation policy at Hilton Vallarta Riviera All-Inclusive Resort, Puerto Vallarta?

Hilton Vallarta Riviera All-Inclusive Resort, Puerto Vallarta offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hilton Vallarta Riviera All-Inclusive Resort, Puerto Vallarta?

As of 30 Dec 2025, prices found for a 1-night stay for 2 adults at Hilton Vallarta Riviera All-Inclusive Resort, Puerto Vallarta on 4 Jan 2026 start from NZ$847.17, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hilton Vallarta Riviera All-Inclusive Resort, Puerto Vallarta?

Yep, Hilton Vallarta Riviera All-Inclusive Resort, Puerto Vallarta has free valet parking.

Are there any beaches close to Hilton Vallarta Riviera All-Inclusive Resort, Puerto Vallarta?

Yep, Hilton Vallarta Riviera All-Inclusive Resort, Puerto Vallarta is a short 12-minute walk from Punta Negra Beach. Fun beach activities include yoga, volleyball and kayaking.

Is there a spa on site at Hilton Vallarta Riviera All-Inclusive Resort, Puerto Vallarta?

Yep, Eforea is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as sports massages.

Does Hilton Vallarta Riviera All-Inclusive Resort, Puerto Vallarta have a pool?

Yep, and guests love it! Hilton Vallarta Riviera All-Inclusive Resort, Puerto Vallarta has 2 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at Hilton Vallarta Riviera All-Inclusive Resort, Puerto Vallarta?

Hilton Vallarta Riviera All-Inclusive Resort, Puerto Vallarta features 2 outdoor pools, a full-service spa and 7 restaurants. All guestrooms come with premium bedding, 24-hour room service and free minibar items.

What makes Hilton Vallarta Riviera All-Inclusive Resort, Puerto Vallarta a romantic place to stay?

A hot tub and couples spa treatments, as well as rainfall showerheads and premium bedding in the guestrooms, help set the scene for a romantic weekend at Hilton Vallarta Riviera All-Inclusive Resort, Puerto Vallarta.

Is Hilton Vallarta Riviera All-Inclusive Resort, Puerto Vallarta family-friendly?

You bet! With amenities such as a children's club and supervised childcare, as well as highchairs and children's books in the guestrooms, it's no surprise that Hilton Vallarta Riviera All-Inclusive Resort, Puerto Vallarta is a hit with families.

Is there a free airport shuttle available at Hilton Vallarta Riviera All-Inclusive Resort, Puerto Vallarta?

No, Hilton Vallarta Riviera All-Inclusive Resort, Puerto Vallarta does not offer an airport shuttle service.

Is there a bar or restaurant at Hilton Vallarta Riviera All-Inclusive Resort, Puerto Vallarta?

Yep, they've got a beach bar and 7 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hilton Vallarta Riviera All-Inclusive Resort, Puerto Vallarta?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hilton Vallarta Riviera All-Inclusive Resort, Puerto Vallarta?

No, only service animals are allowed.

Hilton Vallarta Riviera All-Inclusive Resort, Puerto Vallarta Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 712 out of 1165 reviews
Rating 8 - Good. 253 out of 1165 reviews
Rating 6 - Okay. 122 out of 1165 reviews
Rating 4 - Poor. 38 out of 1165 reviews
Rating 2 - Terrible. 40 out of 1165 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

behzad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2025

2/10 Terrible

Alan

Stayed 5 nights in Sep 2025

10/10 Excellent

Cassandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Spa was outstanding. Not the largest and I've been to others with more amenities but the service was amazing. My mom, sister and I loved it so much we did treatments the next day as well. Everyone was extra attentive and our
Stayed 4 nights in Sep 2025

10/10 Excellent

Zahira

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bien
Stayed 3 nights in Sep 2025

10/10 Excellent

mohammed

Stayed 4 nights in Sep 2025

8/10 Good

Lucia

Stayed 3 nights in Sep 2025

8/10 Good

Garry

Liked: Cleanliness
One of the pools closed with loud construction, beechhad several locals trying tosale
Stayed 4 nights in Sep 2025

6/10 Okay

Idalia

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Pool area was terrible my daughter
Stayed 4 nights in Aug 2025

8/10 Good

Marcos E.

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great super clear resort, service was outstanding everyone was super friendly and accommodating. Nice hotel room with excellent view of the ocean. The hotel beach was awesome, excellent for relaxing in the water with the large water break. However, Very noisy due to resurfacing of the large pool. All restaurants were nice, however sitting was very limited for dinner dining. One restaurant was closed also due to remodeling. Overall, great resort and we would totally recommend and use again once all the construction is completed.
Stayed 3 nights in Sep 2025

10/10 Excellent

Gerardo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
its a good place to stay with family beautiful beach and the staff a good persons and the bartenders its the best
Stayed 3 nights in Sep 2025

10/10 Excellent

Maria luisa Bermudez

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly I will recommend to come here!
Stayed 3 nights in Sep 2025

10/10 Excellent

Fernan Camilo

Liked: Cleanliness, staff & service, property conditions & facilities
We have a great experience
Stayed 6 nights in Aug 2025

10/10 Excellent

Samit

Stayed 6 nights in Aug 2025

2/10 Terrible

Watsi

Travelled with family, Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
As a long-time Hilton Honors member, I was deeply disappointed with a recent stay at a Hilton-branded all-inclusive resort booked via Expedia. Despite paying over $3,000 for the experience, the resort failed to meet even basic Hilton standards. Major Issues: Unsanitary conditions: Moldy odor, dusty surfaces, and blood-stained bedding that was not immediately replaced. Poor maintenance: Rusted furnishings, low water pressure, broken fixtures, and unclean hallways. Subpar service: No welcome or orientation, long delays in service, and lack of proactive hospitality. Food concerns: Undercooked meals, broken equipment, and slow service at on-site restaurants. Overall neglect: Property lacked leadership, cleanliness, and basic guest care, with several staff seemingly untrained or disengaged. While some individual staff members were kind, the overall experience was disorganized, unsanitary, and far below Hilton’s standards. Hilton needs to close this property at least during the slow season to renovate. The spa and lobby were amazing and no reason the guest rooms and other parts of the property should be substandard. My hair, clothes and bags smelled like the room even after travelling for nearly 24 hrs to return home. Very disappointing. This was a vacation we endured not enjoyed and anxiously anticipated its end.
Stayed 4 nights in Aug 2025

10/10 Excellent

Rupert

Liked: Cleanliness, staff & service, property conditions & facilities
My massage was awesome
Stayed 4 nights in Aug 2025

6/10 Okay

Citlaly

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Judith

Stayed 7 nights in Aug 2025

10/10 Excellent

Sarahi

Stayed 3 nights in Aug 2025

10/10 Excellent

Liliana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed staying here. Great rooms, great ambiance, friendly staff.
Stayed 4 nights in Aug 2025

10/10 Excellent

Rodolfo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the property it was safe and beautiful right in the beach, easy to get a taxi plenty of good restaurants on the grounds.
Stayed 4 nights in Aug 2025

10/10 Excellent

Rosicela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend visiting this place! The views were amazing and breathtaking!! Staff were great. Everything was just 10/10! I did not want to leave! Will definitely be back soon!
Stayed 4 nights in Aug 2025

10/10 Excellent

Nicholas O

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 6 nights in Aug 2025

10/10 Excellent

Steven

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an amazing stay at Hilton Puerto Vallarta! The staff was incredibly kind and went above and beyond to make my birthday extra special. They truly take the time to get to know you and make you feel at home. The service, hospitality, and attention to detail were outstanding. I couldn’t have asked for a better experience and will definitely be coming back. Highly recommend!
Stayed 4 nights in Aug 2025

8/10 Good

Jalen

Liked: Staff & service
Stayed 4 nights in Aug 2025

8/10 Good

Dulce

Stayed 2 nights in Aug 2025