Hilton Vallarta Riviera All-Inclusive Resort, Puerto Vallarta

4.5 star property
Luxury property on the beach, with 2 outdoor pools

Photo gallery for Hilton Vallarta Riviera All-Inclusive Resort, Puerto Vallarta

On the beach, beach umbrellas, beach towels, beach yoga
1 bedroom, premium bedding, free minibar, in-room safe
BBQ/picnic Area
Couples treatment room(s), sauna, hot tub, steam room
ENCLAVE PRESIDENTIALSTE 1KG- LG WALKOUT TERR | View from room

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
The current price is NZ$691
includes taxes & fees
6 Oct - 7 Oct

Explore the area

View map
Carretera Barra de Navidad Km 4.5, Puerto Vallarta, JAL, 48390
  • Place, Garza Blanca Beach
    ‪3 min drive‬
  • Place, Playa de los Muertos
    ‪4 min drive‬
  • Place, Playa Gemelas
    ‪6 min drive‬
  • Airport, Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪15 min drive‬

Room options

Room, 1 King Bed, Partial Sea View

8.0 out of 10
Very good
(21 reviews)

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
  • 50 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
  • 50 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
  • 50 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Partial Sea View

8.4 out of 10
Very good
(75 reviews)

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
  • 50 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
  • 50 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Partial Sea View (Roll-In Shower)

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
  • 50 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

Premium Room, 1 King Bed

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
  • 50 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

ENCLAVE OCEAN VW ROOM 1 KING BED W/ JET TUB

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
  • 50 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

ENCLAVE OCEAN FRONT MASTER SUITE - KING BED

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
  • 101 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed

9.0 out of 10
Wonderful
(14 reviews)

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
  • 50 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
  • 50 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

ENCLAVE OCEANVIEW GOVERNOR STE 1KG W/JET TUB

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
  • 145 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

ENCLAVE PRESIDENTIALSTE 1KG- LG WALKOUT TERR

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
  • 194 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Partial Ocean View

8.2 out of 10
Very good
(92 reviews)

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
  • 50 sq m
  • Partial ocean view
  • Sleeps 3
  • 2 Queen Beds

Room, 2 Queen Beds

7.0 out of 10
Good
(12 reviews)

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
  • 50 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 2 Queen Beds

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
  • 50 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

ENCLAVE OCEAN VIEW - 2 QUEEN BEDS W/ JET TUB

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
  • 50 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Superior Room, 2 Queen Beds

7.4 out of 10
Good
(11 reviews)

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
  • 50 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 2 Bedrooms, Ocean View

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
  • 151 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed

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About the area

Puerto Vallarta

A luxury stay in Puerto Vallarta awaits you at Hilton Vallarta Riviera All-Inclusive Resort, Puerto Vallarta. You'll be steps from Bay of Banderas and 4 km (2.5 mi) from Playa de los Muertos. Highlights at this all-inclusive property include 7 restaurants, 2 outdoor swimming pools and a full-service spa. .A day of pampering at Eforea can include deep-tissue massages, hot stone massages and body wraps along with aromatherapy and mani/pedis. The buffet restaurant, Vela, is open for breakfast, lunch and dinner. With 5 lounge bars and a beach bar to choose from, you can enjoy a drink at the property. Spend the day at the beach where you'll find umbrellas, and enjoy the on-site 24-hour gym and kids' club. 16200 square feet (1505 square metres) of event facilities include conference space, and other business amenities include a business centre. Other amenities include free Wi-Fi in public areas, a Turkish bath/hammam and a sauna. There's also the convenience of free valet parking. .Attractions within a 10-minute drive of this 4.5-property class South Zone property include Malecon and Los Arcos.

What's nearby

  • Punta Negra Beach - 12 min walk - 1.1 km
  • Garza Blanca Beach - 3 min drive - 3.9 km
  • Playa de los Muertos - 4 min drive - 4.2 km
  • Playa Gemelas - 6 min drive - 6.9 km
  • Malecon - 7 min drive - 6.2 km

Getting around

  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.) - 35 min drive

Restaurants

  • ‪Pureza - ‬2 min drive
  • ‪Noi - ‬3 min drive
  • ‪Blanca Blue Restaurant & Lounge - ‬2 min drive
  • ‪Karuma - ‬2 min drive
  • ‪Vivaz Buffet - ‬2 min drive

About this property

Hilton Vallarta Riviera All-Inclusive Resort, Puerto Vallarta

Luxury property on the beach, with 2 outdoor pools
Hilton Vallarta Riviera All-Inclusive Resort, Puerto Vallarta is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Hilton Vallarta Riviera All-Inclusive Resort, Puerto Vallarta offers its guests a full-service spa, 2 outdoor swimming pools, a sauna, and a 24-hour fitness centre. There are 7 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 5 bars/lounges, a beach bar and a poolside bar. WiFi is free in public spaces.

There's an onsite business centre. Event space at this property measures 16200 square feet (1505 square metres) and includes conference space. Spa services, a terrace, and a children's club are also featured at the luxury Hilton Vallarta Riviera All-Inclusive Resort, Puerto Vallarta. Free valet parking is available.

Smoking is allowed in designated areas at this 4.5-star Puerto Vallarta property.

  • 444 guestrooms or units
  • 14 levels
  • 3 buildings
  • 7 dining venues
  • 5 bars or lounges
  • 16200 sq ft of conference space
  • 1505 sq. m of conference space
  • Built in 2015
  • Karaoke
  • Deli
  • Kid's club (surcharge)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • BBQ grill(s)
  • Outdoor picnic space
  • ATM
  • Lift
  • Smoking in designated areas
  • Bar on the beach
  • Coffee shop
  • Bar by the pool
  • Swim-up bar
Hilton Vallarta Riviera All-Inclusive Resort, Puerto Vallarta offers 444 air-conditioned accommodations, which are accessible via exterior corridors, and features free minibar items and espresso makers. Rooms open to balconies. This individually decorated and furnished accommodation has separate sitting areas. Beds feature premium bedding. 50-inch LCD televisions come with premium cable channels. Bathrooms include baths or showers with a rainfall showerhead, complimentary toiletries and hairdryers.

This Puerto Vallarta property provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a safe and complimentary bottles of water. Housekeeping is provided on a daily basis.

Eforea has 5 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 5 bars/lounges
  • 7 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Cocomar
  • La Luce
  • Maxal
  • Sunan
  • Vela

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Air hockey
  • Beach volleyball
  • Beach yoga
  • Billiards/pool table
  • Books
  • Children's club
  • Concerts/live shows
  • Evening entertainment
  • Fitness classes
  • Full-service spa
  • Games
  • Karaoke
  • Kayaking
  • Piano
  • Pilates classes
  • Sauna
  • Table tennis

Family friendly

  • 2 outdoor pools
  • Art supplies
  • Baby toys
  • Babysitting (surcharge)
  • Beach toys
  • Children's books
  • Children's club (surcharge)
  • Children's games
  • Children's toys
  • Free rollaway/extra bed
  • High chair
  • In-room cot
  • Laundry facilities
  • Pool toys
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 16,200 square feet of conference space
  • Business centre

Outdoors

  • Barbecue grill
  • Beach towels
  • Beach umbrellas
  • On the bay
  • On the beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Grab bar in shower
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 14 floors
  • 3 buildings
  • Ballroom
  • Banquet hall
  • Beaux Arts architecture
  • Built in 2015
  • Designated smoking areas

Room amenities

Bedroom

  • Free cot
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch LCD TV with premium cable channels

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Late check-in fee for check-in after noon
Minimum check-in age - 15

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from 1 September 2025 to 19 September 2025 (completion date subject to change). The following areas are affected:
  • One of the swimming pools

Guests will have access to the following alternative facilities during the renovation:

  • Outdoor pool

During renovations, the property will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in after noon

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
On-site parties or group events are strictly prohibited
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, debit cards and cash. On-site parties or group events are strictly prohibited.
    Cashless payment methods are available for all transactions.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Grand Fiesta Americana Vallarta Adults All inclusive Hotel
Grand Fiesta Americana Adults All inclusive Hotel
Grand Fiesta Americana Vallarta Adults All inclusive
Grand Fiesta Americana Vallarta Adults All inclusive Resort
Grand Fiesta Americana Vallarta Adults Only All inclusive
Fiesta Americana Vallarta Adu
Grand Fiesta Americana Vallarta Adults Only All inclusive
Hilton Vallarta Riviera All Inclusive Resort Puerto Vallarta

Frequently asked questions

What is the cancellation policy at Hilton Vallarta Riviera All-Inclusive Resort, Puerto Vallarta?

Hilton Vallarta Riviera All-Inclusive Resort, Puerto Vallarta offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hilton Vallarta Riviera All-Inclusive Resort, Puerto Vallarta?

As of 1 Oct 2025, prices found for a 1-night stay for 2 adults at Hilton Vallarta Riviera All-Inclusive Resort, Puerto Vallarta on 6 Oct 2025 start from NZ$691.42, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hilton Vallarta Riviera All-Inclusive Resort, Puerto Vallarta?

Yep, Hilton Vallarta Riviera All-Inclusive Resort, Puerto Vallarta has free valet parking.

Are there any beaches close to Hilton Vallarta Riviera All-Inclusive Resort, Puerto Vallarta?

Yep, Hilton Vallarta Riviera All-Inclusive Resort, Puerto Vallarta is a short 12-minute walk from Punta Negra Beach. Fun beach activities include yoga, volleyball and kayaking.

Is there a spa on site at Hilton Vallarta Riviera All-Inclusive Resort, Puerto Vallarta?

Yep, Eforea is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as sports massages.

Does Hilton Vallarta Riviera All-Inclusive Resort, Puerto Vallarta have a pool?

Yep, and guests love it! Hilton Vallarta Riviera All-Inclusive Resort, Puerto Vallarta has 2 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The property will be renovating one of the swimming pools from September 1 2025 until September 19 2025 (completion date subject to change).

What luxury perks are available at Hilton Vallarta Riviera All-Inclusive Resort, Puerto Vallarta?

Hilton Vallarta Riviera All-Inclusive Resort, Puerto Vallarta features 2 outdoor pools, a full-service spa and 7 restaurants. All guestrooms come with premium bedding, 24-hour room service and free minibar items.

What makes Hilton Vallarta Riviera All-Inclusive Resort, Puerto Vallarta a romantic place to stay?

A hot tub and couples spa treatments, as well as rainfall showerheads and premium bedding in the guestrooms, help set the scene for a romantic weekend at Hilton Vallarta Riviera All-Inclusive Resort, Puerto Vallarta.

Is Hilton Vallarta Riviera All-Inclusive Resort, Puerto Vallarta family-friendly?

You bet! With amenities such as a children's club and supervised childcare, as well as highchairs and children's books in the guestrooms, it's no surprise that Hilton Vallarta Riviera All-Inclusive Resort, Puerto Vallarta is a hit with families.

Is there a free airport shuttle available at Hilton Vallarta Riviera All-Inclusive Resort, Puerto Vallarta?

No, Hilton Vallarta Riviera All-Inclusive Resort, Puerto Vallarta does not offer an airport shuttle service.

Is there a bar or restaurant at Hilton Vallarta Riviera All-Inclusive Resort, Puerto Vallarta?

Yep, they've got a beach bar and 7 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hilton Vallarta Riviera All-Inclusive Resort, Puerto Vallarta?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hilton Vallarta Riviera All-Inclusive Resort, Puerto Vallarta?

No, only service animals are allowed.

Hilton Vallarta Riviera All-Inclusive Resort, Puerto Vallarta Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 673 out of 1098 reviews
Rating 8 - Good. 231 out of 1098 reviews
Rating 6 - Okay. 115 out of 1098 reviews
Rating 4 - Poor. 36 out of 1098 reviews
Rating 2 - Terrible. 43 out of 1098 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Sherenetria

Travelled with family
Liked: Cleanliness, property conditions & facilities
My room was not ready until 5, when check-in is at 3. Drinks were not offered upon arrival as printed on their website. The wait time at specialty restaurants were long, the swim up pool bar did not have ice at time of opening, the buffet restaurant did not have bottled water at time of opening. The hotel needs to improvement entertainment for adults. Overall, the hotel stay was great, I would stay there again.
Stayed 2 nights in Jun 2025

6/10 Okay

R.

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
The team members were very pleasant and willing to accommodate. The food was available at any hour and all times. There was a huge roach / water bug in our room upon arrival, and it seemed like everyday there was a new species of bug that came to attack the resort dead in the common hallways and on the balcony.
Stayed 4 nights in Jun 2025

10/10 Excellent

Andres

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful resort! Very clean, the staff is all very friendly and attentive. Great family environment. The ocean/beach was amazing: super clear, so many fish! You could actually swim in the ocean!
Stayed 6 nights in Jun 2025

10/10 Excellent

Katherine

Stayed 4 nights in Jun 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Had a fantastic time
Stayed 7 nights in Jun 2025

10/10 Excellent

Steve M

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 4 nights in Jun 2025

10/10 Excellent

Andrés

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, wonderful staff, great food in both breakfast/lunch dining areas, restaurants, and outside as well. It's a really well-managed, customer service oriented place. Various activities, good gym, small and adequate gift shop, easy taxis downtown, etc.
Stayed 4 nights in Jun 2025

8/10 Good

LINDA

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, I had a good experience. The hotel itself is great — clean, comfortable, and well-maintained. The location is convenient too; it’s about a 15-minute drive to the city, so it worked well for my plans. However, I did notice an issue with the food handling that needs attention. While eating at the little Volkswagen BUS burger place on the property, I saw the cook preparing a burger and then handling raw chicken with his bare hands. Without washing his hands, he then grabbed cheese to put on the burger he was cooking. This cross-contamination is concerning, especially since I noticed other reviews mentioning guests getting sick from food poisoning. I think the hotel would really benefit from providing additional training to their kitchen staff on proper food safety and hygiene practices. Other than that, it’s a nice place to stay — but I hope they address this issue to ensure the health and safety of their guests.
Stayed 7 nights in Jun 2025

10/10 Excellent

Rana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time. The staff was good, the food was good and the property was beautiful and clean. We will come back
Stayed 5 nights in Jun 2025

10/10 Excellent

kristine Jan

Liked: Cleanliness, amenities, property conditions & facilities
We had the best time ever. Highly recommend the Hilton. It is in the best location in PV. The ocean is beautiful and clean and warm. The restaurants are all excellent and the service is fantastic. Best trip ever!
Stayed 5 nights in Jun 2025

8/10 Good

Purnima

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in May 2025

8/10 Good

Donna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing & the beach was nice HOWEVER the food option was very disappointing. Breakfast was amazing, lunch was good but there was nothing open for dinner other than the restaurants with reservations that had none open and available. We ended up ordering room service almost every night. I’ve never seen anything like that before
Stayed 5 nights in Jun 2025

10/10 Excellent

Nicolas Alexander

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful and accommodating. When leaving the hotel I did like how the staff asked the can drivers where they taking you and wrote it down. Made me feel safe.
Stayed 3 nights in Jun 2025

8/10 Good

Ricardo Xavier

Stayed 5 nights in Jun 2025

10/10 Excellent

Yovani

Stayed 4 nights in Jun 2025

10/10 Excellent

mohammad

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in Jun 2025

6/10 Okay

Oscar

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Nice views, nice beach. ok pools, horrible pool bar, horrible drinks available. Very few choices and very low quality of beer and liquors included only cheap stuff. Nice entertainment and activities. Not many choices on restaurants in property. Staff not friendly, it seemed as if they did not care. Would not stay here again.
Stayed 4 nights in Jun 2025

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jun 2025

10/10 Excellent

Kathryne, Owasso

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Rooms are comfortable, beautiful, and clean. Very friendly staff. Authentic Mexican food was wonderful
Stayed 4 nights in Jun 2025

10/10 Excellent

Kathryne, Owasso

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Rooms are comfortable and gorgeous. Entire staff was extremely nice. Authentic Mexican was wonderful.
Stayed 4 nights in Jun 2025

10/10 Excellent

Carolyn

Stayed 5 nights in Jun 2025

10/10 Excellent

Emily

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The service was outstanding, we loved it!
Stayed 7 nights in Jun 2025

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, property conditions & facilities
we stay the week of june 9th - 14th total of 12 people adults and two children. Service was exellent from front desk to pool service , and restaurant service as well. all of our large group that visit the Hilton are going back and stay there again !. amazing view, beach front view from all rooms . JUST EXELLENT SERVICE : alfredo & jose at pool bar area Great Employees . RECOMMENDEN 100%
Stayed 3 nights in Jun 2025

10/10 Excellent

Crystal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Figure out where everything is located and use the website to see what nightly entertainment they are having each day. It was super easy to reserve the restaurants or call room sevice. We had an absolute blast at this location. We stayed 5 days and the food, cleanliness, and service was great. We will definitely be coming back here again.
Stayed 4 nights in Jun 2025

10/10 Excellent

Pooja

Stayed 4 nights in Mar 2025