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Krystal Vallarta

3.5 star property

Photo gallery for Krystal Vallarta

In-room safe, laptop workspace, blackout curtains, iron/ironing board
Reception
Deluxe Room, Sea View | View from room
Property entrance
In-room safe, laptop workspace, blackout curtains, iron/ironing board

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Breakfast available
The current price is NZ$191
includes taxes & fees
26 Apr - 27 Apr

Explore the area

View map
Avenida Francisco Medina Ascencion S\/N, Puerto Vallarta, JAL, 48300, México, Puerto Vallarta, JAL, 48300
  • Place, Hotel Zone Beach
    ‪3 min walk‬
  • Place, Puerto Mágico
    ‪3 min walk‬
  • Place, Cruise Ship Terminal
    ‪7 min walk‬
  • Airport, Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪4 min drive‬

Room options

View all photos for Deluxe Room, Mountain View

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Deluxe Room, Mountain View

  • Mountain view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, Sea View

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Deluxe Room, Sea View

7.2 out of 10
Good
(20 reviews)
  • Sea view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Mountain View

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Deluxe Room, 1 King Bed, Mountain View

7.2 out of 10
Good
(10 reviews)
  • Mountain view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Sea View

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Deluxe Room, 1 King Bed, Sea View

7.4 out of 10
Good
(25 reviews)
  • Sea view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Standard Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, Resort View

Superior Room, 1 King Bed, Resort View

Superior Room, 1 King Bed, Resort View

  • Resort view
  • 44 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, Resort View

Superior Room, Resort View

Superior Room, Resort View

  • Resort view
  • 44 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, Ocean View

Superior Room, 1 King Bed, Ocean View

Superior Room, 1 King Bed, Ocean View

  • Ocean view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, Ocean View

Superior Room, Ocean View

Superior Room, Ocean View

  • Ocean view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

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About the area

Puerto Vallarta

A family-friendly stay in Puerto Vallarta awaits you at Krystal Vallarta. Within steps you'll find Bay of Banderas and Cruise Ship Terminal within a 10-minute stroll. Highlights at this beachfront hotel include 3 restaurants, 3 outdoor swimming pools and 2 bars/lounges. .For a drink, you can stop by the hotel's own beach bar. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site free kids' club and gym. Added amenities include free Wi-Fi in public areas, karaoke and laundry facilities. Each morning buffet breakfast is served between 7:00 AM and 11:00 AM. There's also the convenience of self parking. .Attractions within a 15-minute drive of this 3.5-property class Hotel Zone hotel include Malecon and Nayar Vidanta Golf.

What's nearby

  • Hotel Zone Beach - 3 min walk - 0.3 km
  • Puerto Mágico - 3 min walk - 0.3 km
  • Cruise Ship Terminal - 7 min walk - 0.6 km
  • Cruise Ship Pier - 7 min walk - 0.6 km
  • La Isla - 9 min walk - 0.8 km

Getting around

  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.) - 13 min drive

Restaurants

  • ‪Talavera - ‬2 min walk
  • ‪El Bucanero - ‬9 min walk
  • ‪Le Delice - ‬9 min walk
  • ‪McCarthy’s - ‬7 min walk
  • ‪Seafire Restaurant - ‬9 min walk

About this property

Krystal Vallarta

Some rates at Krystal Vallarta are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. Bring your whole family to Krystal Vallarta for summer fun including 3 outdoor swimming pools, a complimentary children's club and a playground.

There are 3 restaurants on site, along with a nearby corner/local shop. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a beach bar. Public spaces have free WiFi. You'll have access to the outdoor pool at a partner property. For a fee, parking is available.

This 3.5-star Puerto Vallarta hotel is smoke free.

  • 388 guestrooms or units
  • 3 dining venues
  • 2 bars or lounges
  • 3600 sq ft of conference space
  • 334 sq. m of conference space
  • Karaoke
  • Kid's club (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar on the beach
Krystal Vallarta offers 388 accommodations with a safe and complimentary bottles of water. 42-inch Smart televisions come with cable channels.

Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers. This Puerto Vallarta hotel provides complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

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Krystal Vallarta - All Inclusive
  • Pool
  • All-inclusive
  • Water slide
  • Free Wi-Fi
3.4 out of 5, 941 reviews
The price is NZ$381
includes taxes & fees
5 Apr - 6 Apr
Krystal Vallarta - All Inclusive

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (MXN 50 per day)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: MXN 450 to 450 for adults and MXN 250 to 250 for children
  • 2 bars/lounges
  • 3 restaurants
  • A beach bar

Things to do

  • 3 outdoor pools
  • Beach yoga
  • Free children's club
  • Gym
  • Karaoke
  • Outdoor pool (guest access)
  • Playground
  • Shopping
  • Waterslide

Family friendly

  • 3 outdoor pools
  • Free children's club
  • Grocery/convenience store
  • Laundry facilities
  • Playground
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3 meeting rooms
  • 3,600 square feet of conference space

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • On the beach
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Colonial architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch smart TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:30 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Krystal Vallarta

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 450 to 450 for adults and MXN 250 to 250 for children
  • Self-parking fee: MXN 50 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • Pool access available from 9:00 AM to 6:00 PM
  • Pets and service animals are not allowed on site.

Property is also known as

Krystal Hotel
Krystal Hotel Vallarta
Krystal Vallarta
Krystal Hotel Puerto Vallarta
Krystal Puerto Vallarta Hotel Puerto Vallarta
Krystal Resort Puerto Vallarta
Nh Hotel Puerto Vallarta
Nh Hotels Puerto Vallarta
Nh Krystal Puerto Vallarta
Nh Krystal Vallarta
Krystal Vallarta Hotel
Krystal Vallarta Resort
Krystal Resort
Krystal Vallarta Hotel
Krystal Vallarta Puerto Vallarta
Krystal Vallarta Hotel Puerto Vallarta

Frequently asked questions

What is the cancellation policy at Krystal Vallarta?

Krystal Vallarta offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Krystal Vallarta?

As of 30 Mar 2026, prices found for a 1-night stay for 2 adults at Krystal Vallarta on 26 Apr 2026 start from NZ$191, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Krystal Vallarta?

Yep, Krystal Vallarta has a self car park for MXN 50 per day. A self car park is also available, for a fee.

Are there any beaches close to Krystal Vallarta?

Yep, Krystal Vallarta is a short 2-minute walk from Hotel Zone Beach. Fun beach activities include yoga.

Does Krystal Vallarta have a pool?

Krystal Vallarta has 3 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open 9:00 AM to 6:00 PM.

Does Krystal Vallarta have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Krystal Vallarta?

Krystal Vallarta features 3 outdoor pools, 3 restaurants and 2 bars.

Is Krystal Vallarta family-friendly?

You bet! With amenities such as a free children's club, a playground and 3 outdoor pools, it's no surprise that Krystal Vallarta is a hit with families.

Does Krystal Vallarta serve breakfast?

You bet, buffet brekkie is available daily from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at Krystal Vallarta?

No, Krystal Vallarta does not offer an airport shuttle service.

Is there a bar or restaurant at Krystal Vallarta?

Yep, they've got a beach bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Krystal Vallarta?

Check-in begins at 3:00 PM. Check-out time is 11:30 AM.

Are pets allowed at Krystal Vallarta?

No, pets and service animals are not allowed.

Krystal Vallarta Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 344 out of 1009 reviews
Rating 8 - Good. 228 out of 1009 reviews
Rating 6 - Okay. 188 out of 1009 reviews
Rating 4 - Poor. 128 out of 1009 reviews
Rating 2 - Terrible. 121 out of 1009 reviews

7.6/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

Reviews

2/10 Terrible

Daniel

Disliked: Cleanliness, amenities, property conditions & facilities
Habitación con insectos, comida bastante mala, pocas toallas, no hay trato VIP por ser expedía gold. Aire acondicionado no enfría, cortinas rotas con hoyos, proceso de check in y check out tardado
Stayed 2 nights in Dec 2025

4/10 Poor

Elyar

Liked: Cleanliness, property conditions & facilities
Not satisfied
Stayed 2 nights in Dec 2025

10/10 Excellent

Cynthia

Travelled with partner
Liked: Cleanliness, amenities
We loved it, would stay again, but after we can enjoy the pool.
Stayed 3 nights in Dec 2025

2/10 Terrible

Maria Sarife

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The hotel is very outdated. The 1st room didn’t have a safe; I waited around 90 minutes for assistance and nobody came to install one. Operator was rude leaving me on hold without hearing me out even when I was polite. I got another room with safe not working and not fixed to wall; had to wait again; wasted 4 hours. Pool area is awful; beach furniture awful and not enough for amount of people. Alcohol beverage is awful, beer from machine watered down with water.
Stayed 3 nights in Dec 2025

4/10 Poor

Donald

Stayed 1 night in Dec 2025

4/10 Poor

Gerardo

Liked: Staff & service
Disliked: Property conditions & facilities
Booked a room with double beds and gave me a single bed. They were not able to change the room saying hotel was full
Stayed 1 night in Dec 2025

10/10 Excellent

Alexandre

Stayed 1 night in Dec 2025

10/10 Excellent

Luis A

Liked: Cleanliness, amenities, property conditions & facilities
The rooms we're clean the stuff very nice and friendly
Stayed 7 nights in Dec 2025

2/10 Terrible

Maria

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I dislike that place! I don’t recommend it, it’s a horrible place to stay!
Stayed 5 nights in Nov 2025

6/10 Okay

daniel

Tv dint work , really can use an update
Stayed 1 night in Dec 2025

8/10 Good

Hein

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Noise due to construction
Stayed 7 nights in Nov 2025

6/10 Okay

Alejandra, Ducor

Stayed 2 nights in Dec 2025

10/10 Excellent

christian

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Clean and a very good location
Stayed 2 nights in Nov 2025

10/10 Excellent

Heinrich

Stayed 1 night in Nov 2025

6/10 Okay

Aileen

Stayed 10 nights in Nov 2025

10/10 Excellent

Janice

Stayed 1 night in Nov 2025

10/10 Excellent

Fanor A

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good but noosybdue to construction.
Stayed 5 nights in Nov 2025

2/10 Terrible

HUY

Disliked: Cleanliness, staff & service, amenities
Super loud hotel, they play music until midnight so good luck getting any sleep, unhelpful staff
Stayed 3 nights in Nov 2025

10/10 Excellent

christian

Travelled with family and small children
Liked: Cleanliness, amenities
Clean room and exelent customer service
Stayed 6 nights in Nov 2025

10/10 Excellent

EZEQUIEL

Business traveller
Liked: Cleanliness, staff & service, amenities
supeer
Stayed 1 night in Nov 2025

10/10 Excellent

Hilary

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We stay here every year. It never disappoints. The rooms are clean, the staff is friendly, and breakfast is very nice.
Stayed 3 nights in Nov 2025

8/10 Good

Edgar

Stayed 2 nights in Nov 2025

8/10 Good

olga

Liked: Cleanliness
Good hotel except the cooks take long to send you the food if you are going to pay almost lost my fly but the food was good
Stayed 1 night in Nov 2025

6/10 Okay

Sergio

Travelled with partner
Liked: Cleanliness
The room was clean, the staff was great. The bigger pool was closed and too many children in the pool area. So if you’re traveling as a couple I wouldn’t recommend, they were in the gym and running down the halls. (Not the hotels fault). Super noisy with construction, people so not as peaceful as would have wanted.
Stayed 2 nights in Nov 2025

10/10 Excellent

Christianne

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Amenities in the room were more than expected. Bathroom is very nice and spacious. Ocean view was as expected. Nice to have a balcony to enjoy the sunset.
Stayed 1 night in Nov 2025