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Krystal Vallarta

3.5 star property
Family fun on the beach, with 3 outdoor pools, near Cruise Ship Terminal

Photo gallery for Krystal Vallarta

In-room safe, laptop workspace, blackout curtains, iron/ironing board
Property entrance
Deluxe Room, Sea View | View from room
In-room safe, laptop workspace, blackout curtains, iron/ironing board
Reception

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • All-inclusive
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
The current price is NZ$225
includes taxes & fees
2 Mar - 3 Mar

Explore the area

View map
Avenida Francisco Medina Ascencion S\/N, Puerto Vallarta, JAL, 48300, México, Puerto Vallarta, JAL, 48300
  • Place, Hotel Zone Beach
    ‪3 min walk‬
  • Place, Puerto Mágico
    ‪3 min walk‬
  • Place, Cruise Ship Terminal
    ‪7 min walk‬
  • Airport, Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪4 min drive‬

Room options

View all photos for Standard Room, Garden View

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Standard Room, Garden View

7.8 out of 10
Good
(27 reviews)

Highlights

Furnished balcony
Air conditioning
Smart TV
Blackout curtains
Rainfall showerhead
Hairdryer
Free bottled water
Cable channels
  • Garden view
  • 44 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, Mountain View

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Deluxe Room, Mountain View

7.6 out of 10
Good
(5 reviews)

Highlights

Balcony
Air conditioning
Smart TV
Ceiling fan
Blackout curtains
Separate bedroom
Rainfall showerhead
Hairdryer
  • Mountain view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, Sea View

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Deluxe Room, Sea View

7.0 out of 10
Good
(16 reviews)

Highlights

Balcony
Air conditioning
Smart TV
Ceiling fan
Blackout curtains
Separate bedroom
Rainfall showerhead
Hairdryer
  • Sea view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, Ocean View

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Standard Room, Ocean View

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Air conditioning
Smart TV
Blackout curtains
Rainfall showerhead
Hairdryer
Shower/bath combination
Free bottled water
  • Ocean view
  • 44 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Garden View

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Garden View

8.0 out of 10
Very good
(33 reviews)

Highlights

Furnished balcony
Air conditioning
Smart TV
Blackout curtains
Rainfall showerhead
Hairdryer
Free bottled water
Cable channels
  • Garden view
  • 44 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Ocean View

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Ocean View

Highlights

Balcony
Air conditioning
Smart TV
Blackout curtains
Rainfall showerhead
Hairdryer
Free bottled water
Cable channels
  • Ocean view
  • 44 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Mountain View

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Deluxe Room, 1 King Bed, Mountain View

Highlights

Balcony
Air conditioning
Smart TV
Ceiling fan
Blackout curtains
Separate bedroom
Rainfall showerhead
Hairdryer
  • Mountain view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Sea View

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Deluxe Room, 1 King Bed, Sea View

7.2 out of 10
Good
(24 reviews)

Highlights

Balcony
Air conditioning
Smart TV
Ceiling fan
Blackout curtains
Separate bedroom
Rainfall showerhead
Hairdryer
  • Sea view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Standard Room

Highlights

Air conditioning
Smart TV
Blackout curtains
Rainfall showerhead
Hairdryer
Private bathroom
Free bottled water
Cable channels
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, Resort View

Superior Room, 1 King Bed, Resort View

Superior Room, 1 King Bed, Resort View

Highlights

Furnished balcony
Air conditioning
Smart TV
Separate bedroom
Blackout curtains
Rainfall showerhead
Hairdryer
Private bathroom
  • Resort view
  • 44 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, Resort View

Superior Room, Resort View

Superior Room, Resort View

Highlights

Furnished balcony
Air conditioning
Smart TV
Separate bedroom
Blackout curtains
Rainfall showerhead
Hairdryer
Private bathroom
  • Resort view
  • 44 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, Ocean View

Superior Room, 1 King Bed, Ocean View

Superior Room, 1 King Bed, Ocean View

Highlights

Air conditioning
Smart TV
Separate bedroom
Blackout curtains
Rainfall showerhead
Hairdryer
Private bathroom
Free bottled water
  • Ocean view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, Ocean View

Superior Room, Ocean View

Superior Room, Ocean View

Highlights

Air conditioning
Smart TV
Separate bedroom
Blackout curtains
Rainfall showerhead
Hairdryer
Private bathroom
Free bottled water
  • Ocean view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

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About the area

Puerto Vallarta

A family-friendly stay in Puerto Vallarta awaits you at Krystal Vallarta. Within steps you'll find Bay of Banderas and Cruise Ship Terminal within a 10-minute stroll. Highlights at this beachfront hotel include 3 restaurants, 3 outdoor swimming pools and 2 bars/lounges. .For a drink, you can stop by the hotel's own beach bar. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site free kids' club and gym. Added amenities include free Wi-Fi in public areas, karaoke and laundry facilities. Each morning buffet breakfast is served between 7:00 AM and 11:00 AM. There's also the convenience of self parking. .Attractions within a 10-minute drive of this Hotel Zone hotel include Malecon and Los Muertos Pier.

What's nearby

  • Hotel Zone Beach - 3 min walk - 0.3 km
  • Puerto Mágico - 3 min walk - 0.3 km
  • Playa de Oro - 3 min walk - 0.3 km
  • Cruise Ship Terminal - 7 min walk - 0.6 km
  • La Isla - 9 min walk - 0.8 km

Getting around

  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.) - 13 min drive

Restaurants

  • ‪Talavera - ‬2 min walk
  • ‪El Bucanero - ‬9 min walk
  • ‪Le Delice - ‬9 min walk
  • ‪McCarthy’s - ‬7 min walk
  • ‪Seafire Restaurant - ‬9 min walk

About this property

Krystal Vallarta

Family fun on the beach, with 3 outdoor pools, near Cruise Ship Terminal
Some rates at Krystal Vallarta are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. Bring your whole family to Krystal Vallarta for summer fun including 3 outdoor swimming pools, a complimentary children's club and a playground.

There are 3 restaurants on site, along with a nearby corner/local shop. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a beach bar. Public spaces have free WiFi. You'll have access to the outdoor pool at a partner property. For a fee, parking is available.

This Colonial Puerto Vallarta hotel is smoke free.

  • 388 guestrooms or units
  • 3 dining venues
  • 2 bars or lounges
  • 3600 sq ft of conference space
  • 334 sq. m of conference space
  • Karaoke
  • Kid's club (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar on the beach
Krystal Vallarta offers 388 accommodations with a safe and complimentary bottles of water. 42-inch Smart televisions come with cable channels.

Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers. This Puerto Vallarta hotel provides complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Similar properties

On the beach
Krystal Vallarta - All Inclusive
  • Pool
  • All-inclusive
  • Water slide
  • Free Wi-Fi
3.4 out of 5, 883 reviews
The price is NZ$433
includes taxes & fees
16 Mar - 17 Mar
Krystal Vallarta - All Inclusive

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (MXN 50 per day)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: MXN 450 to 450 for adults and MXN 250 to 250 for children
  • 2 bars/lounges
  • 3 restaurants
  • A beach bar

Things to do

  • 3 outdoor pools
  • Beach yoga
  • Free children's club
  • Gym
  • Karaoke
  • Outdoor pool (guest access)
  • Playground
  • Shopping
  • Waterslide

Family friendly

  • 3 outdoor pools
  • Free children's club
  • Grocery/convenience store
  • Laundry facilities
  • Playground
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3 meeting rooms
  • 3,600 square feet of conference space

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • On the beach
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Colonial architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch smart TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:30 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Krystal Vallarta

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 450 to 450 for adults and MXN 250 to 250 for children
  • Self-parking fee: MXN 50 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards and cash.

We should mention

  • Pool access available from 9:00 AM to 6:00 PM
  • Pets and service animals are not allowed on site.

Property is also known as

Krystal Hotel
Krystal Hotel Vallarta
Krystal Vallarta
Krystal Hotel Puerto Vallarta
Krystal Puerto Vallarta Hotel Puerto Vallarta
Krystal Resort Puerto Vallarta
Nh Hotel Puerto Vallarta
Nh Hotels Puerto Vallarta
Nh Krystal Puerto Vallarta
Nh Krystal Vallarta
Krystal Vallarta Hotel
Krystal Vallarta Resort
Krystal Resort
Krystal Vallarta Hotel
Krystal Vallarta Puerto Vallarta
Krystal Vallarta Hotel Puerto Vallarta

Frequently asked questions

What is the cancellation policy at Krystal Vallarta?

Krystal Vallarta offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Krystal Vallarta?

As of 13 Feb 2026, prices found for a 1-night stay for 2 adults at Krystal Vallarta on 2 Mar 2026 start from NZ$224.73, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Krystal Vallarta?

Yep, Krystal Vallarta has a self car park for MXN 50 per day. A self car park is also available, for a fee.

Are there any beaches close to Krystal Vallarta?

Yep, Krystal Vallarta is a short 2-minute walk from Hotel Zone Beach. Fun beach activities include yoga.

Does Krystal Vallarta have a pool?

Krystal Vallarta has 3 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open 9:00 AM to 6:00 PM.

Does Krystal Vallarta have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Krystal Vallarta?

Krystal Vallarta features 3 outdoor pools, 3 restaurants and 2 bars.

Is Krystal Vallarta family-friendly?

You bet! With amenities such as a free children's club, a playground and 3 outdoor pools, it's no surprise that Krystal Vallarta is a hit with families.

Does Krystal Vallarta serve breakfast?

You bet, buffet brekkie is available daily from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at Krystal Vallarta?

No, Krystal Vallarta does not offer an airport shuttle service.

Is there a bar or restaurant at Krystal Vallarta?

Yep, they've got a beach bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Krystal Vallarta?

Check-in begins at 3:00 PM. Check-out time is 11:30 AM.

Are pets allowed at Krystal Vallarta?

No, pets and service animals are not allowed.

Krystal Vallarta Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 329 out of 1003 reviews
Rating 8 - Good. 230 out of 1003 reviews
Rating 6 - Okay. 189 out of 1003 reviews
Rating 4 - Poor. 125 out of 1003 reviews
Rating 2 - Terrible. 130 out of 1003 reviews

7.6/10

Cleanliness

7.4/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

Reviews

8/10 Good

olga

Liked: Cleanliness
Good hotel except the cooks take long to send you the food if you are going to pay almost lost my fly but the food was good
Stayed 1 night in Nov 2025

6/10 Okay

Sergio

Travelled with partner
Liked: Cleanliness
The room was clean, the staff was great. The bigger pool was closed and too many children in the pool area. So if you’re traveling as a couple I wouldn’t recommend, they were in the gym and running down the halls. (Not the hotels fault). Super noisy with construction, people so not as peaceful as would have wanted.
Stayed 2 nights in Nov 2025

10/10 Excellent

Christianne

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Amenities in the room were more than expected. Bathroom is very nice and spacious. Ocean view was as expected. Nice to have a balcony to enjoy the sunset.
Stayed 1 night in Nov 2025

6/10 Okay

Amanda

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The staff was not very welcoming or courteous. They gave us a room with double beds when we reserved a room with a king size bed. When we asked to be moved to a room with a king size bed like we had reserved, in a very unapologetic way they said they didnt have one available, that what we got was all they had available and they could move us to a new room the next day. We were only there for 2 days. I didn't want to unpack one day in one room and move to a new room the next. Also the hotel is under construction and had one small pool for everyone. The pool was so full and no where to even sit by the pool. The whole place needs to be renovated. Unpleasant stay for many reasons.we will not be going back.
Stayed 2 nights in Nov 2025

10/10 Excellent

Veronikah

Stayed 1 night in Nov 2025

10/10 Excellent

Lori

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
All staff were so courteous and helpful.
Stayed 5 nights in Nov 2025

6/10 Okay

Mingyue

Stayed 2 nights in Oct 2025

8/10 Good

Jerry

Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 2 nights in Nov 2025

6/10 Okay

Jose Rivera

Disliked: Amenities
Primero front office se tarde 30 minutes en Darnos el cuarto y en el closet avia mold les avise y nada isieron tuvimos respirando mold 11 dias yo no me siento bien voy a ir con el doctor les dije 3 veses no limpiaron y tambien no validaron las comidas ni las bevidas nunca vuelvo a estar en ese hotel la alverca era un cochinero tenia demasiada jente nunca no metimos estaba muy susia
Stayed 11 nights in Oct 2025

8/10 Good

jesenia

Travelled with family and small children
Liked: Cleanliness, amenities
We liked the clean room and view and the staff were friendly.
view from our room from floor 11
Stayed 2 nights in Oct 2025

2/10 Terrible

esmeralda, moreno valley

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No hot water! They don’t answer their phones if needed! They say they have three pools they only have one crowded small pool!
Stayed 1 night in Oct 2025

10/10 Excellent

Mariana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was amazing! So close to the beach and had an amazing view if you chose the sea view room, the staff are all so kind and greet you every time they even walk by you! Will definitely be staying here again.
Sea view room
Stayed 2 nights in Oct 2025

2/10 Terrible

Jamie

Travelled with partner
Disliked: Staff & service, property conditions & facilities
We visited August of this yr (2025). The outside of the hotel looks old. The front desk staff speaks very little English & not that friendly imo. They also will bug you about attending a “presentation” to convince you to spend more money I’m guessing on a timeshare. The grounds are Old! They have these bungalows on The property that look like could be a cute secluded get away but they look old as well. Our room was in a separate building from the entry of the hotel .. you have to walk outside & down a bumpy path so if you have nice luggage keep it at home! This building was weird .. it was just really empty & not inviting like it was once a nice environment but now just forgotten. Our room reminded me of being back home at one of our beach getaways. Very underwhelming. We had a balcony view of building tops & the street. Fine bc we didn’t pay for an ocean view. Our sink had a leak that if you didn’t turn the handle just right it would leak from base of the faucet. Safe did not work but someone FINALLY came to fix it. The phone never worked & never was fixed. Their buffet food was subpar & expensive. They kept the desserts open so flies were all over them & there was a weird smell in the dinning area. Glad we didn’t pay for the food to be included bc one day it was closed the entire day for construction. The ocean view from the beach was beautiful but their pool is small & not conducive for the amount of people who stay there so it was crowded. Stay at their sister property!
Stayed 3 nights in Aug 2025

4/10 Poor

esmeralda, moreno valley

Travelled with partner
Disliked: Amenities, property conditions & facilities
Bad experience no hot water to shower! They say they have 3 pools and they only had one functioning and very dirty! I will never stay here again!
Stayed 1 night in Oct 2025

8/10 Good

Julio

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are clean and comfortable, but the pool is small and crowded. The beach is rocky and has a few chairs. If you book through Expedia you will get a different bracelet and the Staff may try to charge you for breakfast eve though it was included with your reservation. This was very annoying.
Stayed 2 nights in Oct 2025

2/10 Terrible

david

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Not suitable for humanity.

If it were not for a struggling wait staff, this place should be prepped for a teardown. One of the two hotel elevators broke down and remained that way for half of my one-week stay. During the day, the majority of the other one was loaded to more than double its maximum allowable capacity. There was no place for people to sit in the expansive lobby area despite having a bar to serve drinks. Noisy and crowded with construction work. The price for food and drinks was exorbitant.
Stayed 7 nights in Oct 2025

10/10 Excellent

Silvestre, Vancouver

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really loved this place
Stayed 3 nights in Oct 2025

6/10 Okay

Sean

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
We had what could have been a lovely evening completely soured by the behavior of the head waiter. Instead of doing his actual job, he decided it was appropriate to ask my partner to play chess with him and then told her she “needs to make friends” (with him) if she ever wants to come back and stay for free. That is not charming, it’s inappropriate flirting and unprofessional. When you go to a restaurant, you expect attentive service, not some bizarre attempt at recruiting personal “friends” from the guests. This kind of behavior puts people in an uncomfortable position and crosses boundaries that should never be crossed in hospitality. A head waiter should be creating a welcoming, respectful environment — not turning the dining room into his own playground for awkward advances. Based on this experience, I would strongly caution anyone, especially women, about the way staff conduct themselves here.
View from deluxe room tower ocean view
Stayed 5 nights in Oct 2025

10/10 Excellent

Angelica

Stayed 3 nights in Sep 2025

10/10 Excellent

Adam

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Seems they do their best to provide a good hotel experience at a very low level facility. It’s not a wanna return to stay place sorry to say. The food/restaurant options are at best cafeteria type dining experience. The staff are attentive and try to help hotel guests as best as they can. Overall, it is not a place I’d return to stay.
Stayed 4 nights in Aug 2025

8/10 Good

Mike

Travelled with family
Liked: Cleanliness, staff & service, amenities
We were there for the SKIF karate. The buffets were not very diverse and the cost of 430 pesos per person each meal was definitely not worth it
Stayed 4 nights in Aug 2025

10/10 Excellent

Heyvar

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was a great hotel to stay in
Stayed 1 night in Feb 2025

6/10 Okay

b w

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Maria S

Liked: Amenities
X
Stayed 2 nights in Aug 2025

4/10 Poor

Ramon

Liked: Cleanliness
Disliked: Staff & service
Not ok! They entered my room while I was away after I checked it, in the evening, whith a Do Not Disturbe sign
Stayed 2 nights in Jul 2025