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Los Arcos Suites

3.5 star property

Photo gallery for Los Arcos Suites

Reception
Reception
Outdoor pool
Junior Suite, 1 King Bed
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Room service
  • Housekeeping
The current price is NZ$197
includes taxes & fees
16 May - 17 May

Explore the area

View map
Manuel M Dieguez 164, Puerto Vallarta, JAL, 48380
  • Place, Playa de los Muertos
    ‪1 min walk‬
  • Place, Los Muertos Pier
    ‪1 min walk‬
  • Place, Olas Altas Beach
    ‪3 min walk‬
  • Airport, Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪21 min drive‬

Room options

View all photos for Family Studio Suite

Family Studio Suite

Family Studio Suite

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

8.4 out of 10
Very good
(56 reviews)
  • Garden view
  • 25 sq m
  • Sleeps 4
  • 1 King Bed

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About the area

Puerto Vallarta

At Los Arcos Suites you'll be within a short 5-minute stroll of Playa de los Muertos and Bay of Banderas. Highlights at this beach hotel include an outdoor swimming pool, and in-room kitchenettes and free WiFi. .This smoke-free hotel offers free WiFi in public areas, concierge services and a 24-hour front desk. Other amenities include a children's swimming pool, a terrace and a garden. There's also limited parking, along with the convenience of an airport shuttle. .Sights within a 10-minute drive of this 3.5-property class Romantic Zone hotel include Malecon and Cruise Ship Terminal.

What's nearby

  • Playa de los Muertos - 1 min walk - 0.0 km
  • Los Muertos Pier - 1 min walk - 0.0 km
  • Olas Altas Beach - 3 min walk - 0.3 km
  • Cuale Island - 7 min walk - 0.6 km
  • Malecon - 17 min walk - 1.5 km

Getting around

  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.) - 29 min drive

Restaurants

  • ‪Tuna Azul - ‬1 min walk
  • ‪Pancho's Takos - ‬1 min walk
  • ‪Republic - ‬2 min walk
  • ‪Mar y Vino - ‬2 min walk
  • ‪Lix : By Xocodiva - ‬2 min walk

About this property

Los Arcos Suites

Some rates at Los Arcos Suites are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Los Arcos Suites offers its guests an outdoor pool and a children's pool. WiFi is free in public spaces. A terrace, multilingual staff, and a garden are also featured at Los Arcos Suites. The hotel can provide concierge services and wedding services.

This 3.5-star Puerto Vallarta hotel is smoke free.

  • 44 guestrooms or units
  • 4 levels
  • Front desk (24 hours)
  • Staff members are multilingual
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
Los Arcos Suites offers 44 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and a hairdryer. Rooms open to balconies. Flat-screen televisions come with cable channels. Accommodation at this 3.5-star hotel has kitchenettes with fridges and kitchenware and utensils. Bathrooms include a shower.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

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Hotel Tropicana - Near Olas Altas Street
Romantic Zone
  • Pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.0 out of 5, Very good, 3,112 reviews
The price is NZ$164
includes taxes & fees
17 May - 18 May
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Limited on-site parking

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • In-room kitchenette
  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift

More

  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Cookware, dishware, and utensils
  • Griddle
  • Kitchenette
  • Limited room service
  • Refrigerator
  • Toaster

More

  • Access via exterior corridors
  • Air conditioning
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: noon
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in All Inclusive plans receive their meals and drinks in the restaurants and bars at Playa Los Arcos Hotel, adjacent to the property.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Los Arcos Suites

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa and Mastercard. Cash is not accepted.

We should mention

  • Pool access available from 10:00 AM to 10:00 PM
  • Pets and service animals are not allowed on site.

Property is also known as

Los Arcos Suites
Los Arcos Suites Hotel
Los Arcos Suites Hotel Puerto Vallarta
Los Arcos Suites Puerto Vallarta
Suites Los Arcos
Los Arcos Hotel Puerto Vallarta
Los Arcos Puerto Vallarta
Los Arcos Suites Hotel
Los Arcos Suites Puerto Vallarta
Los Arcos Suites Hotel Puerto Vallarta

Frequently asked questions

What is the cancellation policy at Los Arcos Suites?

Los Arcos Suites offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Los Arcos Suites?

As of 15 May 2026, prices found for a 1-night stay for 2 adults at Los Arcos Suites on 16 May 2026 start from NZ$197, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Los Arcos Suites?

Onsite parking is limited.

Are there any beaches close to Los Arcos Suites?

Yep, Los Arcos Suites is a short 1-minute walk from Playa de los Muertos.

Does Los Arcos Suites have a pool?

Los Arcos Suites has an outdoor pool and a kids' pool. The pool is open 10:00 AM to 10:00 PM.

Is there a free airport shuttle available at Los Arcos Suites?

No, but there's an airport shuttle for a fee.

What time are check-in & check-out at Los Arcos Suites?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Los Arcos Suites?

No, pets and service animals are not allowed.

Los Arcos Suites Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 438 out of 1000 reviews
Rating 8 - Good. 339 out of 1000 reviews
Rating 6 - Okay. 132 out of 1000 reviews
Rating 4 - Poor. 54 out of 1000 reviews
Rating 2 - Terrible. 37 out of 1000 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Leslie

Liked: Cleanliness, amenities, property conditions & facilities
Clean spacious room close to the pool
Stayed 5 nights in Feb 2026

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service
The room was sufficient. The location was good. Each member of the staff we encountered was friendly and helpful. Especially Elizabeth and David.
Stayed 2 nights in Jan 2026

8/10 Good

Gabriel

Travelled with group
Liked: Cleanliness, amenities
Room was ok Supposed to get free breakfast as a silver VIP Hotels member but the staff at the hotel said NO, that breakfast is not included
Stayed 7 nights in Jan 2026

8/10 Good

Shannon

Travelled with family
Liked: Cleanliness, amenities
Wonderful staff and a great location, very walkable to everything!
Stayed 7 nights in Jan 2026

10/10 Excellent

Leticia

Travelled with family
Liked: Cleanliness, staff & service, amenities
Everything else was fine, except for the bad experience my family had at Hotel Los Arcos (I think it's also part of your chain). On their last day, they discovered that money ($80.00 USD) was missing from their room. The room had been cleaned even though they had a "Do Not Disturb" sign on the door. A report was filed, but since they were checking out the next day, the management did nothing. They said their staff was trustworthy, but their belongings (bags and other items) were not where they had left them.
Stayed 4 nights in Dec 2025

10/10 Excellent

Jasmine

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Pablo the waiter at the restaurant was so nice and polite! He truly made our stay much more enjoyable.
Stayed 4 nights in Jan 2026

10/10 Excellent

Micheal

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This was our third stay at this resort and it was fantastic! The staff were all in credibly friendly, the room was always well taken care of, our food was very good at each of the spots, the pools were super relaxing, the spa was the perfect beginning to our trip and I felt generally safe to be myself throughout the entire stay. As a person within the LGBTQ community this is incredibly important. Thank you to every single person who made this stay as great as you did!
Stayed 7 nights in Jan 2026

10/10 Excellent

dana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We are huge fans of these hotels … it’s 100% due to location, hotel’s balcony, pool and beach access. The rooms are ‘old’ authentic Mexico that we love. Hope you give the hotel a chance and love the neighborhood as much as we do. Xoxo Safe Travels.
Stayed 5 nights in Jan 2026

10/10 Excellent

Karen

Stayed 7 nights in Jan 2026

10/10 Excellent

Natasha

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The staff was very courteous and the courtyard/pool was lovely. The room was older but clean and comfortable. I think it's a good value for the price and I would stay here again.
Stayed 7 nights in Dec 2025

8/10 Good

Kuo-Chen

Liked: Cleanliness, amenities, property conditions & facilities
Very well located across the street from its sister hotel, Playa Los Arcos and beach access. Breakfast vouchers were given to enjoy the buffet breakfast which offered a delicious selection depending on the day. Don’t sleep on the French toast/pancake station and the “eggs your way”. The room smelled a little damp which is to be expected due to the humidity and proximity to the ocean but was remedied by burning the candle I brought with me. Very strict on their wrist band policy but I made it so I could slip it off for the evenings I was going to a nice restaurant. I would stay again.
Stayed 7 nights in Dec 2025

8/10 Good

Jesus

Travelled with family
Liked: Cleanliness, staff & service
Overall a great place to stay. The bed in the suite was uncomfortable. Great service!
Stayed 4 nights in Jan 2026

10/10 Excellent

Kelly

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing spot right in the middle of town but surprisingly quiet and secluded with its central courtyard. We got a room facing the courtyard (travelling with a baby), and it was super quiet and our monitor reached the pool. You also get beachfront access to the towels and chairs through the sister hotel. The staff are amazing and the property is clean. The room was a bit outdated but spacious and cool. The kitchen was very sparse but we didn’t need to cook while there. Overall, amazing spot and we will be back next time we are in PV!
Stayed 2 nights in Jan 2026

8/10 Good

Kellyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing and really helpful , our room was so comfortable especially our bed. Also really convenient because we were able to walk almost everywhere. The only thing was the restroom in our room , it needs to be renovated because the walls had some mold and it’s really old. It was clean for sure but I think they can do better and upgrade those areas .
Stayed 5 nights in Dec 2025

10/10 Excellent

shaun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing Locations and being able to use the sister locations next door opened up so many amenities.
Stayed 6 nights in Dec 2025

6/10 Okay

Beatriz

Travelled with family
Liked: Cleanliness
Disliked: Amenities
All the amenities are at a different hotel requiring you to walk down the block to get drinks, food and towels. The staff on site are great and very attentive. Even though you go to the other site to get your amenities you are not allowed to use that sites pool. If the package is all inclusive at least have the pool available for the guest.
Stayed 6 nights in Dec 2025

10/10 Excellent

Karen

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Staff was very helpful Room was clean
Stayed 1 night in Dec 2025

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, amenities
The staff were excellent. We arrived 3 hours before check-in and they let us check-in early and upgraded our room to a bigger suite. Then when we went to check out they let us use the facilities for 3 extra hours as we had nowhere to be. So lovely. The furniture is getting older, the internet wasn’t always working in our room, but overall we really enjoyed our stay.
Stayed 4 nights in Dec 2025

8/10 Good

Maria

Liked: Cleanliness, amenities
Staff are amazing. Location is great. Rooms are a bit outdated!
Stayed 14 nights in Dec 2025

6/10 Okay

Manuel

Liked: Cleanliness, staff & service
Stayed 7 nights in Dec 2025

6/10 Okay

Marc-Vincent

Travelled with family and small children
Average. Had to argue with them for two hours for a cancellation refund. They kept delaying the refund. Alejandro at the front desk was amazing. The management and accounting Need to get a reality check…
Stayed 3 nights in Dec 2025

10/10 Excellent

Lauren Nicole

Stayed 7 nights in Dec 2025

2/10 Terrible

Sandra

Stayed 3 nights in Dec 2025

10/10 Excellent

Daniel

Liked: Cleanliness, property conditions & facilities
Great
Stayed 2 nights in Dec 2025

8/10 Good

Cynthia Marie Marie, Sapulpa

Travelled with partner
Liked: Cleanliness
Clean room.
Stayed 7 nights in Dec 2025