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Playa Los Arcos Resort & Spa All Inclusive

4.0 star property
On beach with 3 outdoor pools, near Malecon

Photo gallery for Playa Los Arcos Resort & Spa All Inclusive

On the beach, sun-loungers, beach umbrellas, beach towels
Breakfast, lunch and dinner served
Breakfast, lunch and dinner served
3 outdoor pools
Spa

Reviews

7.8 out of 10
Good

Popular amenities

  • All-inclusive
  • Bar
  • 24/7 front desk
  • Room service
  • Housekeeping

Explore the area

View map
Olas Altas 380 Col. Emiliano Zapata, Puerto Vallarta, JAL, 48380
  • Place, Olas Altas Street
    ‪1 min walk‬
  • Place, Playa de los Muertos
    ‪2 min walk‬
  • Place, Los Muertos Pier
    ‪2 min walk‬
  • Airport, Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪9 min drive‬

Room options

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds

Superior Room, 2 Double Beds

7.8 out of 10
Good
(22 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Plasma TV
Hairdryer
Private bathroom
Cable channels
Iron/ironing board
  • 25 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Superior Room, Ocean View

Superior Room, Ocean View

Superior Room, Ocean View

7.0 out of 10
Good
(7 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Plasma TV
Hairdryer
Private bathroom
Cable channels
Iron/ironing board
  • 25 sq m
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Superior Single

Superior Single

Superior Single

7.4 out of 10
Good
(33 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Plasma TV
Hairdryer
Private bathroom
Cable channels
Iron/ironing board
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Puerto Vallarta

An all-inclusive stay in Puerto Vallarta awaits you at Playa Los Arcos Resort & Spa All Inclusive. Within steps you'll find popular attractions like Playa de los Muertos and Bay of Banderas. Highlights at this beachfront hotel include 3 outdoor swimming pools, a restaurant and a bar/lounge. .The restaurant, Mi Pueblito, is open for breakfast, lunch and dinner. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site kids' swimming pool. Other amenities include free Wi-Fi in public areas and a snack bar/deli. There's also the convenience of limited parking. .Attractions within a 10-minute drive of this 4-property class Romantic Zone hotel include Malecon and Cruise Ship Terminal.

What's nearby

  • Olas Altas Street - 1 min walk - 0.0 km
  • Playa de los Muertos - 2 min walk - 0.2 km
  • Los Muertos Pier - 2 min walk - 0.2 km
  • Olas Altas Beach - 2 min walk - 0.2 km
  • Malecon - 16 min walk - 1.3 km

Getting around

  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.) - 28 min drive

Restaurants

  • ‪Pancho's Takos - ‬1 min walk
  • ‪Mar y Vino - ‬1 min walk
  • ‪Andale's Restaurant & Bar - ‬1 min walk
  • ‪Lix : By Xocodiva - ‬1 min walk
  • ‪Tuna Azul - ‬1 min walk

About this property

Playa Los Arcos Resort & Spa All Inclusive

On beach with 3 outdoor pools, near Malecon
Playa Los Arcos Resort & Spa All Inclusive is an all-inclusive hotel. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. After a day at the beach, cool off in one of the 3 outdoor swimming pools at Playa Los Arcos Resort & Spa All Inclusive and enjoy amenities such as a children's pool.

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

This 4-star Puerto Vallarta hotel is smoke free.

  • 162 guestrooms or units
  • Deli
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Front desk (24 hours)
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Playa Los Arcos Resort & Spa All Inclusive offers 162 accommodations with a safe and a hairdryer. 32-inch plasma televisions come with cable channels. Bathrooms include a shower and complimentary toiletries.

Guests can surf the web using complimentary wired Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is provided on a daily basis.

Similar properties

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Playa Los Arcos Hotel Beach Resort & Spa
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  • Spa
  • Kids pool
4.1 out of 5, Very good, 1,187 reviews
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Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Limited on-site parking

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Mi Pueblito

Things to do

  • 3 outdoor pools
  • Children's pool

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • In-room cot
  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • On the beach
  • Terrace

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch plasma TV with cable channels

Food and drink

  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: noon
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Playa Los Arcos Resort & Spa All Inclusive

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa and Mastercard. Cash is not accepted.

We should mention

  • Pool access available from 10:00 AM to 10:00 PM
  • Pets and service animals are not allowed on site.

Property is also known as

Playa Los Arcos Resort All Inclusive Puerto Vallarta
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Playa Los Arcos - Resort & Spa All Inclusive Puerto Vallarta
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Playa Los Arcos Resort & Spa All Inclusive Hotel Puerto Vallarta

Frequently asked questions

What is the cancellation policy at Playa Los Arcos Resort & Spa All Inclusive?

Playa Los Arcos Resort & Spa All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Playa Los Arcos Resort & Spa All Inclusive?

Onsite parking is limited.

Are there any beaches close to Playa Los Arcos Resort & Spa All Inclusive?

Yep, Playa Los Arcos Resort & Spa All Inclusive is a short 1-minute walk from Playa de los Muertos.

Does Playa Los Arcos Resort & Spa All Inclusive have a pool?

Playa Los Arcos Resort & Spa All Inclusive has 3 outdoor swimming pools and a kids' pool. The pool is open 10:00 AM to 10:00 PM.

Is Playa Los Arcos Resort & Spa All Inclusive family-friendly?

You bet! With amenities such as a children's pool and babysitting services, as well as free infant beds in the guestrooms, it's no surprise that Playa Los Arcos Resort & Spa All Inclusive is a hit with families.

Is there a free airport shuttle available at Playa Los Arcos Resort & Spa All Inclusive?

No, Playa Los Arcos Resort & Spa All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Playa Los Arcos Resort & Spa All Inclusive?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Playa Los Arcos Resort & Spa All Inclusive?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Playa Los Arcos Resort & Spa All Inclusive?

No, pets and service animals are not allowed.

Reviews

Playa Los Arcos Resort & Spa All Inclusive Reviews

7.8

Good

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness
Rating 10 - Excellent. 272 out of 705 reviews
Rating 8 - Good. 224 out of 705 reviews
Rating 6 - Okay. 107 out of 705 reviews
Rating 4 - Poor. 55 out of 705 reviews
Rating 2 - Terrible. 47 out of 705 reviews

Reviews

6/10 Okay

Guadalupe

Travelled with family
Disliked: Staff & service
Food was good, but some items were a bit salty. Staff/customer service was not great as it took waiters a long time to bring drinks. Cooks at times were unfriendly when asking for food items. Also, rooms were okay except for the mold building near the Air Conditioning vent in room 241.
Stayed 4 nights in Aug 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty good location convenient pharmacy and store walking distance. A lil upgrades to the rooms would be nice
Stayed 4 nights in Aug 2025

10/10 Excellent

Jorge Eduardo, Vinton

Liked: Staff & service
Good staff specially the night staff
Stayed 2 nights in Aug 2025

8/10 Good

Genesis

Travelled with family
Liked: Cleanliness, staff & service
I love that it’s in the middle of the Malecon. You can walk to all the little vendors. I love the service. The waiters are very nice. The only thing I think they should work on is on the buffet. Maybe put hash browns in the morning waffles maybe in the afternoon flautas sopes chiles rellenos but the buffet does need more options if you’re looking for a affordable place to stay in Vallarta I really recommend this place and don’t get me wrong. The food they did have was good. It just needs a little more options.
Stayed 3 nights in Aug 2025

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and food is good
Stayed 5 nights in Jul 2025

8/10 Good

Kevin

Liked: Cleanliness, staff & service
Stayed 5 nights in Jul 2025

8/10 Good

Jean

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would recommend all the way!
Stayed 9 nights in Jul 2025

10/10 Excellent

Alex

Stayed 3 nights in Jul 2025

10/10 Excellent

Eric

Stayed 4 nights in Jul 2025

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The good: The vibes are on point. It is centrally located, but the pools are tucked away so you have privacy. For food, there is only one restaurant with a buffet and a couple grills. I always went to the grills for the freshest options. Getting to sit along the boardwalk and eat breakfast and people watch was fun. It’s definitely chill vibes. We had access to a couple other hotels up the road, one having a rooftop pool, bar, and restaurant. The bad: the room smelled weird, but was recently renovated and had a really nice bathroom. Our room (322) had the best view. There was only one restaurant so not a huge variety, but if you don’t get the all-inclusive package or want to pay extra, there’s tons of other places to eat all around. Overall: a positive experience, it’s very esthetic.
The view from our room(322)
The view from our room, night, fireworks for July 4th
Sunset from the buffet restaurant
Rooftop pool at Casa Susana
Stayed 4 nights in Jul 2025

6/10 Okay

guadalupe

Good
Stayed 2 nights in Jun 2025

10/10 Excellent

Rafael Marin

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 7 nights in Jul 2025

2/10 Terrible

YUSUF

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Found dead cockroaches under the curtains. The reception desk shrugged their shoulders when I told them as if they have no control over this. Staff also spoke Spanish and laughed about it while I was trying to get help. They said they could refund us 17$ for the inconvenience. I will never return.
Stayed 7 nights in May 2025

8/10 Good

sergio ivan duran

Liked: Cleanliness
Everything was except for the rooms. They are too small.
Stayed 4 nights in Jul 2025

6/10 Okay

Danica Marie

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Great location but disappointed with the property quality and the “all inclusive” status. Maybe I misunderstood what all inclusive means but in previous experiences, we have access to all restaurants with reservations. We were given a voucher for 2 nights of reservations at the same restaurant that the buffet is located in. We only had access to the buffet which made us both quite sick on day two. We stopped eating at the resort entirely besides pastries and fruit we could peel for breakfast. We were only allowed two bottles of water per day that were put in our room or else we had to pay. I tried to order a corona and was told that was not included in our “all inclusive” package. Mixed drinks from the bar came from the soda gun and we could only have the two types of beer on tap. When accessing the snack bar we would get mixed information from different staff, some days we could have guacamole and salsa and on other days the staff said it was part of the menu only not for “all inclusive”. The pool loungers had visible dirt lines indicating they were never cleaned. The resort advertises three pool areas but it’s essentially one. The adult only pool is the size of a hot tub and was quite dirty. There was mold in the grout. The pool was closed for 3 days of our stay for maintenance. I appreciate that the resort takes time to maintain the pool but notice of this service before our trip would have been nice. Walls are thin in rooms with large gaps around the doors.
Stayed 7 nights in Jun 2025

6/10 Okay

Theresa Herrin

I wanted to like this place. All the all inclusive food was only buffet food. There were flies there. We did have 2 meals at a sit down restaurant but it was the same limited menu both times. Cleaning staff was attentive but the waiters were not. We got sick with vomiting and diarrhea for 2 days. We did discover that they have a sister property across the street (Casa Susana )that has a tiny pool but with shade. We didn’t go back to the beach as it was peaceful. We came on a packaged trip that included airfare. Read all reviews before deciding.
Stayed 7 nights in Jun 2025

10/10 Excellent

Galilea

Stayed 3 nights in Jun 2025

6/10 Okay

Eva

Travelled with family
Liked: Amenities
Great location, nice pool. My room air conditioner didn’t work for two days.
Stayed 6 nights in Jun 2025

8/10 Good

Gabriel

Stayed 9 nights in Jun 2025

10/10 Excellent

fernanda del Carmen

Liked: Cleanliness, staff & service, property conditions & facilities
Loved everything ! stayed here 3 days, beds could be a bit more comfortable but overall super great
Stayed 3 nights in Jun 2025

10/10 Excellent

JOSE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jun 2025

8/10 Good

Andrea Felicia Kamila

Travelled with partner
Disliked: Staff & service
Amazing location, right downtown very close to everything. A few things to note during our 9 day stay at Playa Los Arcos that differed from other all inclusive resorts we have stayed at: - there is only one restaurant buffet style to eat at here, the food was good and plenty of options, but we did end up eating out a few nights for variation. The other two restaurants on the property are not apart of the all inclusive- something that was not specified until we got here. - the maid service is fairly poor- asked for more shampoo/toilet paper/towels and water bottles and they never came, to make up our room we had to ask (unlike other all inclusive we have stayed at) -when we asked the lobby for more water bottles we were told that the two in our room upon arrival were complementary one time only - room service is extra charge, unlike other all inclusive resorts we have stayed at it was included hence the “all inclusive” - there are no drinks (alcoholic or non alcoholic) in the fridge - servers at the restaurant (minus one) was poor, felt ignored every meal even with the all inclusive bracelets on. Took 30 minutes to get a drink. Since the all inclusive restaurant is also a restaurant for the public they paid more attention to those customers not from the resort. - drinks were very good- Alexander and Aaron are the best bartenders there! -beach vendors bother you every 30 seconds We came here for the older, cultural vibe and we got it!
Stayed 9 nights in Jun 2025

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good people
Stayed 8 nights in Jun 2025

4/10 Poor

Amirmohammad

Liked: Staff & service
Disliked: Property conditions & facilities
Very good service and very bad rooms not look like pictures at all
Stayed 8 nights in Jun 2025

6/10 Okay

Vadym

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Very old property
Stayed 3 nights in Jun 2025