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The Hacienda at Krystal Grand Puerto Vallarta - All Inclusive

4.0 star property
Adults-only beachfront hotel

Choose dates to view prices

Photo gallery for The Hacienda at Krystal Grand Puerto Vallarta - All Inclusive

2 outdoor pools
Hallway
Junior Suite Hacienda Pool View
7 restaurants, breakfast, lunch, dinner served; international cuisine
Premium bedding, minibar, in-room safe, desk
Reviews
7.8

Good

Popular amenities

  • SpaSpaSpa
  • Pool
  • Parking availableParking availableParking available
  • HousekeepingHousekeepingHousekeeping
  • Room serviceRoom serviceRoom service
  • GymGymGym

Explore the area

Map
Ave. de Las Garzas 136-1, Zona Hotelera Norte, Puerto Vallarta, JAL, 48333
  • Popular LocationCruise Ship Terminal10 min walk
  • Popular LocationLa Isla11 min walk
  • Popular LocationMalecon5 min drive
  • AirportPuerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)14 min drive

Room options

View all photos for Junior Suite Hacienda Swim Out

Junior Suite Hacienda Swim Out

Junior Suite Hacienda Swim Out

Highlights

Furnished balcony
Air conditioning
Flat-screen TV
Ceiling fan
Premium bedding
Private bathroom
Minibar
Free bottled water
  • 43 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite Hacienda Terrace

Junior Suite Hacienda Terrace | Bathroom

Junior Suite Hacienda Terrace

Highlights

Furnished balcony
Air conditioning
Flat-screen TV
Ceiling fan
Premium bedding
Private bathroom
Minibar
Free bottled water
  • 43 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Hacienda Swim Out King

Junior Suite Hacienda Swim Out King

Junior Suite Hacienda Swim Out King

Highlights

Furnished balcony
Air conditioning
Flat-screen TV
Ceiling fan
Premium bedding
Private bathroom
Minibar
Free bottled water
  • 42 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Jr Suite Hacienda King

Jr Suite Hacienda King

Jr Suite Hacienda King

Highlights

Furnished balcony
Air conditioning
Flat-screen TV
Ceiling fan
Premium bedding
Private bathroom
Minibar
Free bottled water
  • 43 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Hacienda King Pool View

Junior Suite Hacienda King Pool View

Junior Suite Hacienda King Pool View

Highlights

Furnished balcony
Air conditioning
Flat-screen TV
Ceiling fan
Premium bedding
Private bathroom
Minibar
Free bottled water
  • 43 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Hacienda Pool View

Junior Suite Hacienda Pool View

Junior Suite Hacienda Pool View

Highlights

Furnished balcony
Air conditioning
Flat-screen TV
Ceiling fan
Premium bedding
Private bathroom
Minibar
Free bottled water
  • 43 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite Hacienda Double

Junior Suite Hacienda Double

Junior Suite Hacienda Double

Highlights

Furnished balcony
Air conditioning
Flat-screen TV
Ceiling fan
Premium bedding
Private bathroom
Minibar
Free bottled water
  • 43 sq m
  • Sleeps 3
  • 2 Double Beds

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About the area

Puerto Vallarta

An all-inclusive stay in Puerto Vallarta awaits you at The Hacienda at Krystal Grand Puerto Vallarta - All Inclusive . Within steps you'll find Hotel Zone Beach and Playa de Oro. Highlights at this beachfront hotel include 7 restaurants, 2 outdoor swimming pools and 4 bars/lounges. .A day of pampering can include massages, body scrubs and hydrotherapy. The restaurant, Talvera, serves international cuisine and is open for breakfast, lunch and dinner. For a drink, you can stop by the hotel's own poolside bar. Spend the day at the beach and enjoy the on-site 24-hour gym. Meeting rooms and a business centre are among the business amenities offered. Other amenities include 2 coffee shops/cafes and Wi-Fi in public areas. There's also the convenience of valet parking. .Attractions within a 10-minute drive of this 4-property class Hotel Zone hotel include Cruise Ship Terminal and Malecon.

What's nearby

  • Puerto Mágico - 8 min walk
  • Cruise Ship Terminal - 10 min walk
  • La Isla - 11 min walk
  • International Convention Center - 4 min drive
  • Malecon - 5 min drive

Getting around

  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.) - 10 min drive

Restaurants

  • Porfirio’s - 6 min walk
  • Outback Steakhouse - 5 min walk
  • Seafire Restaurant - 10 min walk
  • Monkey Business Puerto Vallarta - 6 min walk
  • Tacos Mario - 4 min walk

About this property

The Hacienda at Krystal Grand Puerto Vallarta - All Inclusive

Adults-only beachfront hotel
The Hacienda at Krystal Grand Puerto Vallarta - All Inclusive is an all-inclusive hotel. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

The Hacienda at Krystal Grand Puerto Vallarta - All Inclusive offers its guests 2 outdoor swimming pools and a 24-hour fitness centre. There are 7 restaurants and 2 coffee shops/cafes on site. You can enjoy a drink at one of the bars, which include 4 bars/lounges and a poolside bar. WiFi is available in public spaces for a fee.

A business centre and meeting rooms are available. A rooftop terrace, spa services, and a library are also featured at the business-friendly The Hacienda at Krystal Grand Puerto Vallarta - All Inclusive . For a fee, parking is available.

This 4-star Puerto Vallarta hotel is smoke free.

  • 192 guestrooms or units
  • 7 dining venues
  • 4 bars or lounges
  • 2 coffee shops
  • Conference rooms
  • Terrace on the roof
  • Business facilities
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Garden
  • ATM
  • Lift
  • No smoking on site
  • Bar by the pool
The Hacienda at Krystal Grand Puerto Vallarta - All Inclusive offers 192 air-conditioned accommodations with minibars and espresso makers. Rooms open to furnished balconies. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels. Bathrooms include a shower and complimentary toiletries.

This Puerto Vallarta hotel provides wired Internet access for a surcharge. Business-friendly amenities include desks and safes. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. Services include facials, body scrubs and body treatments. A variety of treatment therapies are provided, including hydrotherapy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Wired internet (MXN 190 per day)
  • Available in some public areas: WiFi (MXN 190 per day)

Parking and transport

  • Valet parking on site (MXN 55 per night)

Food and drink

  • 2 coffee shops/cafes
  • 4 bars/lounges
  • 7 restaurants
  • A poolside bar

Restaurants on site

  • Talvera

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Library

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • On the beach
  • Rooftop terrace

Spa

  • Body scrubs
  • Facials
  • Hydrotherapy
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Minibar

Outdoor space

  • Furnished balcony

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Antigen screening is available at no charge for US citizens (up to 2 guests per booking) staying 3 nights or more.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children younger than 13 are not allowed at this adults-only property. All guests 13 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wired Internet: MXN 190.00 per day (rates may vary)
  • Fee for wireless Internet in public areas: MXN 190.00 per day (rates may vary)
  • Valet parking fee: MXN 55 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. Contactless check-in and contactless check-out are available.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 13 years old aren't allowed.

Property is also known as

Hacienda Hilton All-Inclusive Adults All-inclusive property
Hacienda Hilton Puerto Vallarta All-Inclusive Adults
Hacienda Hilton All-Inclusive Adults
Hacienda Hilton Puerto Vallarta All-Inclusive Adults Hotel
Hacienda Hilton All-Inclusive Adults Hotel
Hacienda Hilton Puerto Vallarta All-Inclusive Adults
Hacienda Hilton Puerto Vallarta All-Inclusive Adults Hotel
Hacienda Hilton All-Inclusive Adults Hotel
Hacienda Hilton Puerto Vallarta All-Inclusive Adults
Hacienda Hilton All-Inclusive Adults
The Hacienda at Hilton Puerto Vallarta All Inclusive Adults Only
The Hacienda at Hilton Puerto Vallarta All Inclusive Adults Only

Frequently asked questions

What is the cancellation policy at The Hacienda at Krystal Grand Puerto Vallarta - All Inclusive ?

The Hacienda at Krystal Grand Puerto Vallarta - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Hacienda at Krystal Grand Puerto Vallarta - All Inclusive ?

As of 18 May 2024, prices found for a 1-night stay for 2 adults at The Hacienda at Krystal Grand Puerto Vallarta - All Inclusive on 27 May 2024 start from NZ$533.74, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Hacienda at Krystal Grand Puerto Vallarta - All Inclusive ?

Yep, The Hacienda at Krystal Grand Puerto Vallarta - All Inclusive has valet parking for MXN 55 per night.

Are there any beaches close to The Hacienda at Krystal Grand Puerto Vallarta - All Inclusive ?

Yep, The Hacienda at Krystal Grand Puerto Vallarta - All Inclusive is a short 2-minute walk from Hotel Zone Beach.

Is there a spa on site at The Hacienda at Krystal Grand Puerto Vallarta - All Inclusive ?

There's no onsite spa, but this property does offer services like body scrubs and facials.

Does The Hacienda at Krystal Grand Puerto Vallarta - All Inclusive have a pool?

Yep, and guests recommend it! The Hacienda at Krystal Grand Puerto Vallarta - All Inclusive has 2 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying with a coldie from the bar.

What luxury perks are available at The Hacienda at Krystal Grand Puerto Vallarta - All Inclusive ?

The Hacienda at Krystal Grand Puerto Vallarta - All Inclusive features 2 outdoor pools, 7 restaurants and 4 bars. All guestrooms come with premium bedding, 24-hour room service and espresso makers.

What makes The Hacienda at Krystal Grand Puerto Vallarta - All Inclusive a romantic place to stay?

24-hour room service, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at The Hacienda at Krystal Grand Puerto Vallarta - All Inclusive .

Is The Hacienda at Krystal Grand Puerto Vallarta - All Inclusive family-friendly?

No, The Hacienda at Krystal Grand Puerto Vallarta - All Inclusive is an adults-only property.

Is there a free airport shuttle available at The Hacienda at Krystal Grand Puerto Vallarta - All Inclusive ?

No, The Hacienda at Krystal Grand Puerto Vallarta - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at The Hacienda at Krystal Grand Puerto Vallarta - All Inclusive ?

Yep, they've got a poolside bar and 7 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at The Hacienda at Krystal Grand Puerto Vallarta - All Inclusive ?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at The Hacienda at Krystal Grand Puerto Vallarta - All Inclusive ?

No, pets are not allowed.

The Hacienda at Krystal Grand Puerto Vallarta - All Inclusive Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 284 out of 704 reviews" "
Rating 8 - Good. 197 out of 704 reviews" "
Rating 6 - Okay. 109 out of 704 reviews" "
Rating 4 - Poor. 62 out of 704 reviews" "
Rating 2 - Terrible. 52 out of 704 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Cheryl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unfortunately our room was beside the housekeeping storage room so we had a constant noise in the mornings, but otherwise I thought it was fantastic. Would go back!!
Stayed 9 nights in Feb 2024

10/10 Excellent

Lauren Jane

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just returned home today, loved every minute there. The staff are all amazing and it was beautiful. Such a great experience!
Stayed 7 nights in Feb 2024

6/10 Okay

Ramiro Torres

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 3 nights in Feb 2024

6/10 Okay

KYLIE

Liked: Property conditions & facilities
Stayed 7 nights in Feb 2024

8/10 Good

Ella

Stayed 3 nights in Feb 2024

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable visit
First time in an all inclusive resort and really enjoyed the facilities. The staff were very attentive and respectful, the meals were quite good overall and bar service was more then adequate. The pools were good and access to the beach area was easy. I enjoyed sitting on the beach listening to the sounds of the surf at night.
Stayed 7 nights in Feb 2024

8/10 Good

William

Liked: Cleanliness, staff & service
The biggest problem was you could hear a conversation through the walls of our room.
Stayed 9 nights in Feb 2024

8/10 Good

Patrick, Burnaby

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms overlooking the courtyard/pool were usually quiet (outside of occasional yahoos) clean and comfortable. All inclusive buffet was average as were many of the on site restaurants. Pool bar and poolside servers were excellent (Carlos and Cesar in particular)
Stayed 9 nights in Jan 2024

6/10 Okay

Michael

Liked: Cleanliness, property conditions & facilities
Stayed 14 nights in Jan 2024

8/10 Good

Jacqulyn

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Feb 2024