The Westin Resort & Spa Puerto Vallarta (Puerto Vallarta, MEX): Reviews & Deals from NZ$333

See all properties

Save

Luxury resort on the beach, with 2 outdoor pools

Where to?

Dates

May 2025

June 2025

Minibar, in-room safe, desk, laptop workspace

Sauna, steam room, body treatments, aromatherapy, hot stone massages

Overview
Rooms
Location
Policies

Excellent

Popular amenities

includes taxes & fees

16 June - 17 June

Explore the area

Paseo De La Marina Sur 205, Puerto Vallarta, 48354

International Convention Center
‪15 min walk‬
Cruise Ship Terminal
‪5 min drive‬
La Isla
‪5 min drive‬
Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
‪10 min drive‬

Room options

Junior Suite Partial Ocean View King

Highlights

Balcony or patio

Air conditioning

Connecting rooms available

Free cots/infant beds

LCD TV

Ceiling fan

Blackout curtains

Separate bath and shower

Partial sea view
54 sq m
Sleeps 2
1 King Bed

Signature Suite, 2 Double Beds, Ocean View

Highlights

Balcony or patio

Air conditioning

Connecting rooms available

Free cots/infant beds

LCD TV

Ceiling fan

Blackout curtains

Separate bath and shower

Sleeps 4
2 Double Beds

Junior Suite Partial Ocean View Double

Highlights

Balcony or patio

Air conditioning

Connecting rooms available

Free cots/infant beds

LCD TV

Ceiling fan

Blackout curtains

Separate bath and shower

Partial sea view
54 sq m
Sleeps 4
2 Double Beds

Signature Level, Heavenly Pool Panoramic Suite, Ocean View, High Floor, Outdoor Plunge Pool, King

Highlights

Balcony or patio

Air conditioning

Connecting rooms available

Free cots/infant beds

LCD TV

Ceiling fan

Blackout curtains

Separate bath and shower

Sleeps 2
1 King Bed

Junior Suite Ocean View, High Floor, King

Highlights

Balcony or patio

Air conditioning

Connecting rooms available

Free cots/infant beds

LCD TV

Ceiling fan

Blackout curtains

Separate bath and shower

Ocean view
54 sq m
Sleeps 4
1 King Bed

Junior Suite Ocean View, High Floor Double

Highlights

Balcony or patio

Air conditioning

Connecting rooms available

Free cots/infant beds

LCD TV

Ceiling fan

Blackout curtains

Separate bath and shower

Ocean view
54 sq m
Sleeps 4
2 Double Beds

Junior Suite Ocean View King

Highlights

Balcony or patio

Air conditioning

Connecting rooms available

Free cots/infant beds

LCD TV

Ceiling fan

Blackout curtains

Separate bath and shower

Ocean view
54 sq m
Sleeps 2
1 King Bed

Junior Suite Ocean View Double

Highlights

Balcony or patio

Air conditioning

Connecting rooms available

Free cots/infant beds

LCD TV

Ceiling fan

Blackout curtains

Separate bath and shower

Ocean view
54 sq m
Sleeps 4
2 Double Beds

Wholesome 2-Bedroom Family Suite, Pool View, Kitchenette, 2 King Rooms, 2 Bathtubs, Laundry Room

Highlights

Balcony or patio

Separate dining area

Separate sitting area

Air conditioning

Connecting rooms available

Free cots/infant beds

Dining table

LCD TV

102 sq m
Sleeps 6
2 Double Beds

Wholesome Family Studio, Pool View, Kitchenette, King, Laundry Room

Highlights

Balcony or patio

Separate dining area

Separate sitting area

Air conditioning

Connecting rooms available

Free cots/infant beds

Dining table

LCD TV

53 sq m
Sleeps 4
1 King Bed

Signature Level, Junior Suite, Ocean View, High Floor, King

Highlights

Balcony or patio

Air conditioning

Connecting rooms available

Free cots/infant beds

LCD TV

Separate bedroom

Ceiling fan

Blackout curtains

Sleeps 2
1 King Bed

Heavenly Panoramic Suite, Ocean View, High Floor, King

Highlights

Balcony or patio

Separate sitting area

Air conditioning

Connecting rooms available

Free cots/infant beds

LCD TV

Ceiling fan

Blackout curtains

Ocean view
68 sq m
Sleeps 4
1 King Bed

Heavenly Penthouse Suite, 1-Bedroom, Bi-Level, Outdoor Plunge Pool, King

Highlights

Balcony or patio

Separate dining area

Separate sitting area

Private outdoor hot tub

Air conditioning

Connecting rooms available

Free cots/infant beds

Dining table

Ocean view
68 sq m
Sleeps 4
1 King Bed

Heavenly Pool Panoramic Suite, Oceanview, High Floor, Outdoor Plunge Pool, King

Highlights

Balcony or patio

Private outdoor hot tub

Air conditioning

Connecting rooms available

Free cots/infant beds

LCD TV

Ceiling fan

Blackout curtains

Ocean view
54 sq m
Sleeps 3
1 King Bed

Sky Pool Junior Suite, Oceanview, High Floor, Outdoor Plunge Pool, King

Highlights

Balcony or patio

Separate sitting area

Air conditioning

Connecting rooms available

Free cots/infant beds

LCD TV

Ceiling fan

Blackout curtains

Ocean view
54 sq m
Sleeps 2
1 King Bed

Sky Pool Junior Suite, Oceanview, High Floor, Outdoor Plunge Pool, Double

Highlights

Balcony or patio

Separate sitting area

Air conditioning

Connecting rooms available

Free cots/infant beds

LCD TV

Ceiling fan

Blackout curtains

Ocean view
54 sq m
Sleeps 4
2 Double Beds

Junior Suite, 1 King Bed

Highlights

Balcony or patio

Air conditioning

Connecting rooms available

Free cots/infant beds

LCD TV

Ceiling fan

Blackout curtains

Separate bath and shower

Sleeps 2
1 King Bed

Junior Suite, 2 Double Beds

Highlights

Balcony or patio

Air conditioning

Connecting rooms available

Free cots/infant beds

LCD TV

Ceiling fan

Blackout curtains

Separate bath and shower

Sleeps 4
2 Double Beds

Presidential Suite, Ocean View, High Floor, Outdoor Plunge Pool, Panoramic Terrace

Highlights

Balcony or patio

Separate dining area

Separate sitting area

Private rooftop hot tub

Air conditioning

Connecting rooms available

Free cots/infant beds

Dining table

Ocean view
270 sq m
Sleeps 4
1 King Bed

About the area

Puerto Vallarta

A luxury stay in Puerto Vallarta awaits you at The Westin Resort & Spa Puerto Vallarta. Within just a 10-minute stroll, you'll find Marina Vallarta Golf Club and El Faro Lighthouse. Highlights at this beachfront resort include 2 restaurants, 2 outdoor swimming pools and a full-service spa. .A pampering day can include deep-tissue massages and hot stone massages along with body wraps, facials and aromatherapy. The restaurant, El Palmar, serves international cuisine. La Cascada Lobby Lounge is the resort's own lobby lounge. Spend the day at the private beach where you'll find cabanas, and enjoy the on-site gym and kids' club. 16899 square feet (1570 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a business centre. Other amenities include free Wi-Fi in public areas, an outdoor tennis court and a hot tub. Buffet breakfast is available daily between 7 AM and 11:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also free self parking, along with the convenience of car rentals on site. .Attractions within a 10-minute drive of this 5-property class Marina Vallarta resort include Cruise Ship Terminal and Malecon.

View more Resorts in Puerto Vallarta

What's nearby

El Faro Lighthouse - 10 min walk - 0.9 km
International Convention Center - 15 min walk - 1.3 km
Cruise Ship Terminal - 5 min drive - 3.9 km
La Isla - 5 min drive - 4.7 km
Malecon - 8 min drive - 8.6 km

Getting around

Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.) - 10 min drive

Restaurants

‪Restaurant Magallanes - ‬3 min walk
‪La Barra Cerveceria - ‬3 min walk
‪Viña & Salvatore’s Wine Bar - ‬10 min walk
‪La Terrazza Di Roma - ‬9 min walk
‪Los Mariachiles - ‬4 min walk

About this property

The Westin Resort & Spa Puerto Vallarta

Luxury resort on the beach, with 2 outdoor pools

Simply walk outside to smell the salty air and watch the ocean waves from the sandy beach. At The Westin Resort & Spa Puerto Vallarta, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. This Beaux Arts resort also offers a children's pool, outdoor tennis courts and a hot tub. Free self parking is available.

This 5-star Puerto Vallarta resort is smoke free.

280 guestrooms or units

14 levels

3 buildings

2 dining venues

Conference rooms

16899 sq ft of conference space

1570 sq. m of conference space

Deli

Kid's club (surcharge)

Supervised kids' activities (surcharge)

Cabanas on the beach (surcharge)

Towels for the beach

Umbrellas for the pool

Charging station for electric cars

Business facilities

Conference space

Breakfast available (surcharge)

Dry cleaning

Self-service laundry

Front desk (24 hours)

Express check-out

Staff members are multilingual

Storage area for luggage

Front desk safe

Tour and ticket information

Concierge

Wedding services available

Terrace

Garden

Beauty salon

Bellhop

Lift

No smoking on site

Water dispenser

Bar or lounge

Bar by the pool

Swim-up bar

The Westin Resort & Spa Puerto Vallarta offers 280 accommodations with minibars and laptop-compatible safes. Rooms open to balconies or patios. 32-inch LCD televisions come with satellite channels. Bathrooms include a separate bath and shower, spring water baths, bathrobes and complimentary toiletries.

In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on request.

Guests can indulge in a pampering treatment at the resort's full-service spa. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and facials. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Awards and affiliations

Eco-certified property

This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

Similar properties

Pool
Hot tub
All-inclusive
Spa

includes taxes & fees

15 June - 16 June

Property amenities

Internet

Available in all rooms: WiFi (USD 15 per day)
In-room WiFi speed: 25+ Mbps
Available in some public areas: Free WiFi

Parking and transport

Electric car charging station on site
Free self parking on site
Wheelchair-accessible parking and van parking available

Food and drink

Daily buffet breakfast available 7 AM to 11:30 AM for a fee: USD 21 for adults and USD 11 for children
2 restaurants
A bar/lounge
A poolside bar
A swim-up bar
Snack bar/deli

Restaurants on site

Arrecifes
El Palmar
La Cascada Lobby Lounge

Things to do

2 outdoor pools
Basketball
Children's club
Children's pool
Full-service spa
Gym
Hot tub
Outdoor tennis court
Playground
Sauna
Scuba diving
Volleyball
Yoga classes

Family friendly

2 outdoor pools
Children's club (surcharge)
Children's pool
Free cot
Laundry facilities
Playground
Rollaway/extra bed (surcharge)
Snack bar/deli
Supervised activities for children (surcharge)

Conveniences

24-hour front desk
ATM
Hair salon
Laundry facilities
Luggage storage
Safe at front desk
Water dispenser

Guest services

Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (on request)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Turndown service
Wedding services

Business services

16,899 square feet of conference space
Business centre
Computer station
Meeting rooms

Outdoors

Beach cabanas (surcharge)
Beach towels
Garden
On a private beach
Pool umbrellas
Terrace

Full-service spa

Aromatherapy
Body wraps
Deep-tissue massages
Facials
Hot stone massages
Manicures/pedicures
Reflexology
Sauna
Spa open daily
Steam room

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
2 accessible parking spaces
Assistive listening devices in meeting rooms
Front entrance ramp
Handrails in stairways (86 centimetre high)
Lever door handles
Lift (213 centimetre wide door)
Pool hoist on site
Raised toilet seat
Visual alarms in hallways
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business centre
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa
Wheelchair-accessible van parking

14 floors
3 buildings
At least 80% lighting from LEDs
Ballroom
Banquet hall
Beaux Arts architecture
Biodegradable coffee stirrers available
Comprehensive food waste policy
Comprehensive recycling policy
Double-glazed windows
No plastic coffee stirrers
Reception hall
Rooftop garden
Smoke-free property
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options

Room amenities

Bedroom

Bedsheets provided
Blackout drapes
Free cot
Rollaway/extra bed (surcharge)

Bathroom

Dressing gowns
Free toiletries
Hair dryer
Private bathroom
Separate bathtub and shower
Spring water bathtub
Towels provided

Entertainment

32-inch LCD TV with cable/satellite channels

Food and drink

24-hour room service
Coffee/tea maker
Minibar

Air conditioning (climate-controlled)
Ceiling fan
Connecting rooms available
Desk
Electrical adapters
Energy-saving switches in guestrooms
Iron/ironing board
Laptop workspace
Laptop-compatible safe
LED lighting
Phone
Recycling
Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight

Minimum check-in age - 18

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets: USD 30 per pet, per night
Only dogs are allowed
Maximum 2 (weight limit: 33 lb per pet)
Pets cannot be left unattended
Food and water bowls are available
Certain rooms only, restrictions apply
You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

Children are welcome.

Rollaway/extra beds are available for USD 30.0 per night.

Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

Resort fee: USD 24 per accommodation, per night

The resort fee includes:

Fitness centre access
In-room bottled water
Newspaper
Sporting facilities or equipment

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: from approximately USD 21 for adults and from USD 11 for children
Fee for in-room wireless Internet: USD 15 per day (rates may vary)
Pet fee: USD 30 per pet, per night
Service animals are exempt from fees
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: USD 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Union Pay. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Puerto Vallarta Westin Resort

Westin Puerto Vallarta

Westin Resort Puerto Vallarta

The Westin Resort Spa Puerto Vallarta

The Westin & Puerto Vallarta

The Westin Resort & Spa Puerto Vallarta Resort

The Westin Resort & Spa Puerto Vallarta Puerto Vallarta

The Westin Resort & Spa Puerto Vallarta Resort Puerto Vallarta

Frequently asked questions

What is the cancellation policy at The Westin Resort & Spa Puerto Vallarta?

The Westin Resort & Spa Puerto Vallarta offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Westin Resort & Spa Puerto Vallarta?

As of 16 May 2025, prices found for a 1-night stay for 2 adults at The Westin Resort & Spa Puerto Vallarta on 16 Jun 2025 start from NZ$292.43, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Westin Resort & Spa Puerto Vallarta?

Yep, The Westin Resort & Spa Puerto Vallarta has a free self car park.

Are there any beaches close to The Westin Resort & Spa Puerto Vallarta?

The closest beach to The Westin Resort & Spa Puerto Vallarta is Nuevo Vallarta Beach (6.1 km).

Is there a spa on site at The Westin Resort & Spa Puerto Vallarta?

Yep, there is an onsite spa at The Westin Resort & Spa Puerto Vallarta. It has a steam room and a sauna. You'll enjoy heaps of services like body wraps, facials and body treatments, as well as beachside massages.

Does The Westin Resort & Spa Puerto Vallarta have a pool?

The Westin Resort & Spa Puerto Vallarta has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at The Westin Resort & Spa Puerto Vallarta?

The Westin Resort & Spa Puerto Vallarta features a private beach, 2 outdoor pools and a full-service spa. All guestrooms come with spring water tubs and 24-hour room service.

What makes The Westin Resort & Spa Puerto Vallarta a romantic place to stay?

1 hot tub and a private beach, as well as spring water baths and private balconies in the guestrooms, help set the scene for a romantic weekend at The Westin Resort & Spa Puerto Vallarta.

Is The Westin Resort & Spa Puerto Vallarta family-friendly?

You bet! With amenities such as a children's club and a children's pool, as well as free infant beds in the guestrooms, it's no surprise that The Westin Resort & Spa Puerto Vallarta is a hit with families.

Are there hot tubs in the rooms at The Westin Resort & Spa Puerto Vallarta?

No, but there are spring water baths in the guestrooms.

Does The Westin Resort & Spa Puerto Vallarta serve breakfast?

Yeah, buffet brekkie is on offer daily between 7 AM and 11:30 AM.

Is there a free airport shuttle available at The Westin Resort & Spa Puerto Vallarta?

No, The Westin Resort & Spa Puerto Vallarta does not offer an airport shuttle service.

Is there a bar or restaurant at The Westin Resort & Spa Puerto Vallarta?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at The Westin Resort & Spa Puerto Vallarta?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at The Westin Resort & Spa Puerto Vallarta?

Dogs are welcome at The Westin Resort & Spa Puerto Vallarta, with food and water bowls on offer. Just so you know, there's a limit of 2 pets, with a maximum weight of up to 15 kg per pet.

Is there a golf course on site at The Westin Resort & Spa Puerto Vallarta?

There isn't one on site, but Marina Vallarta Golf Club is a short 10-minute walk away.

The Westin Resort & Spa Puerto Vallarta Reviews

8.6

Excellent

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

8/10 Good

Crystal

15 Feb 2025

Liked: Cleanliness, staff & service, property conditions & facilities

It was nice over all I enjoyed the stay the pools are neat. Staff is amazing and go above and beyond.

Stayed 4 nights in Feb 2025

10/10 Excellent

Stephen

Travelled with partner

14 Feb 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Everyone is soo friendly and the area is safe.

Stayed 6 nights in Feb 2025

4/10 Poor

Verified traveller

12 Feb 2025

Stayed 3 nights in Feb 2025

10/10 Excellent

Mathew

12 Feb 2025

Stayed 1 night in Jan 2025

8/10 Good

Juan Alfredo

Travelled with family

10 Feb 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very clean

Stayed 6 nights in Feb 2025

6/10 Okay

Dietmar

10 Feb 2025

Liked: Cleanliness, staff & service

Disliked: Amenities, property conditions & facilities

I chose to stay at Westin again due to its location close to the Marina and close to the airport. The airport proximity simply gets you more time to stay and the Marina offers lots of opportunities for dining and services. I wasn't overly thrilled with the Westin the last time around. This time it was worse. I should say there were no issues with staff. They were friendly as always. But it was disappointing that this time no yoga activities were available (which I had looked forward to). The condition of the carpet in the yoga room and throughout the fitness area leave much to be desired. The grips on the pull up stand are in poor shape and left black residue when gripping them. Nothing is open on the main lobby floor as everything was being remodeled. There is also simple nothing resembling any kind of evening activities that includes music. Westin's focus is on calm and relaxing. I respect that but if I had known it is that dead I would have booked elsewhere. Room service was good. No complaints. The usual maintenance and construction stuff like the the floor in the shower is higher in the center leading to pooling of the water. But that's fairly common in any hotel in Mexico so I just take in in stride. I only at breakfast once at the Westin. It still was exactly the same dishes offered two years ago. Compared to other places I stayed, the breakfast offerings are pretty disappointing. Clearly, didn't take any of the feedback provided two years ago.

Stayed 6 nights in Feb 2025

4/10 Poor

Patrick

9 Feb 2025

Disliked: Staff & service, property conditions & facilities, room comfort

Not up to Westin Standards

This hotel just isn't up to Westin standards. For the price I expected more. Mediocre service, very few amenities, and an old Hotel

Stayed 2 nights in Feb 2025

4/10 Poor

Joyce

Travelled with family

8 Feb 2025

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities

Friendly staff but room was very poorly light with a bad smell to it. I do not think worth the price.

Stayed 1 night in Feb 2025

10/10 Excellent

Chris

Travelled with family

6 Feb 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very nice setting with mature palm trees and nice beach access.

Stayed 1 night in Feb 2025

6/10 Okay

Donna

4 Feb 2025

Liked: Cleanliness, property conditions & facilities, room comfort

Stayed 1 night in Feb 2025

8/10 Good

Daniel

4 Feb 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The hotel is a little dated although my room was renovated I think it was good value for the price I paid compared to other hotel prices in the area

Stayed 7 nights in Jan 2025

10/10 Excellent

J Guadalupe

3 Feb 2025

Stayed 1 night in Feb 2025

10/10 Excellent

Mathew

30 Jan 2025

Stayed 3 nights in Jan 2025

6/10 Okay

Nadene, Shuniah

Travelled with partner

30 Jan 2025

Liked: Staff & service

The first room they put us in, had not been properly cleaned. The rooms are OK but generally speaking the hotel is very tired. The pool and grounds and beach area are quite lovely though. But we found crumbling infrastructure, planters that are empty and garbage and debris them. Definitely not the Westin level we have come to expect still at the price of high end Westin. The spa is lovely though and the grounds are quite nice. We found the staff very friendly. The food was good and I really liked the area that the hotel is located. It is much quieter than the Malecon and Romantic zone but still many bar restaurants in the Marina a 5 minute walk away.

Stayed 7 nights in Jan 2025

8/10 Good

Raul Ricky Morales

Travelled with partner

29 Jan 2025

Liked: Cleanliness, staff & service

Property was clean, as was the pool and gym. They are in the process of adding several shops and restaurants that are not open yet, so dining options are limited to the two main restaurants and poolside bars. From what we could see, they will be opening an ice cream shop, burger joint, and a few other shops. walking distance to the marina. Easy access to private beach.

Stayed 5 nights in Jan 2025

10/10 Excellent

Mark

29 Jan 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Close to Marina area

Stayed 4 nights in Jan 2025

6/10 Okay

Nicole

Travelled with partner

28 Jan 2025

Rooms could use an update. Not the best service around the pool area. Dining options were ok, not great food.

Stayed 7 nights in Jan 2025

8/10 Good

Kim

28 Jan 2025

Liked: Staff & service

Stayed 4 nights in Jan 2025

10/10 Excellent

Anna Maria

Travelled with partner

27 Jan 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Amazing! Seafood was fresh and delicious. Beach service was top notch!

Stayed 1 night in Jan 2025

8/10 Good

Nina

Travelled with family, Travelled with partner

24 Jan 2025

We always stay at the Westin when we come to PV. We have been happy with the hotel but this time the cleanliness and overall service weren’t as good. The Westin was under construction and possibly this is the reason for the declining quality of service. We didn’t have any soap, body wash or shampoo in the room when we arrived, we also only had 2 towels, so we had to ask housekeeping for essentials. Next, when housekeeping refreshed the room, they didn’t replenish the towels or toilet paper, so again, we had to flag them down to get those items. We still had a great time though. The pool was fantastic and the food at the hotel, as well as at the Marina was great. We truly hope after the construction, the Westin is back to the high quality place it used to be.

Stayed 4 nights in Jan 2025

6/10 Okay

Courtney

23 Jan 2025

Stayed 6 nights in Jan 2025

8/10 Good

Mathew

23 Jan 2025

Stayed 2 nights in Jan 2025

2/10 Terrible

Michael

Business traveller

20 Jan 2025

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible hotel.

The maid used a very, very wet mop and mop.The marble floors and made them like an ice rink, which I slept on. There's wall and ceiling damage throughout the hotel that the repairs were not matched.And it looks like a dump. The waiters will bump into you rather than let you go by. They charge me each day for an extra resort fee.When I had already paid on hotels.com

Stayed 1 night in Jan 2025

2/10 Terrible

Michael

Business traveller

20 Jan 2025

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

El dumpo. You won't be happy with this hotel.

The maid mopped the floor with a very wet mop, evidently, the floor is marble, and I slipped; unnecessary hazard. I'm talking a lot of water. I can't believe any maid would do that. They put an extra resort charge on for each day. Even though I paid via hotels dot com. The waiters would bump into you regularly.Because they thought there access was more important than the guests. The hotel was run down; when they fixed wall and ceiling holes they didn't match them anywhere. Sloppy work. Buffet food was okay, but the restaurants were terrible.

Stayed 1 night in Jan 2025

10/10 Excellent

Greg

15 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities

just Perfect , have stayed 10 times over 12 years

Stayed 7 nights in Jan 2025

The Westin Resort & Spa Puerto Vallarta

Photo gallery for The Westin Resort & Spa Puerto Vallarta

Reviews

Popular amenities

Explore the area

Room options

View all photos for Junior Suite Partial Ocean View King

Junior Suite Partial Ocean View King

Highlights

View all photos for Signature Suite, 2 Double Beds, Ocean View

Signature Suite, 2 Double Beds, Ocean View

Highlights

View all photos for Junior Suite Partial Ocean View Double

Junior Suite Partial Ocean View Double

Highlights

View all photos for Signature Level, Heavenly Pool Panoramic Suite, Ocean View, High Floor, Outdoor Plunge Pool, King

Signature Level, Heavenly Pool Panoramic Suite, Ocean View, High Floor, Outdoor Plunge Pool, King

Highlights

View all photos for Junior Suite Ocean View, High Floor, King

Junior Suite Ocean View, High Floor, King

Highlights

View all photos for Junior Suite Ocean View, High Floor Double

Junior Suite Ocean View, High Floor Double

Highlights

View all photos for Junior Suite Ocean View King

Junior Suite Ocean View King

Highlights

View all photos for Junior Suite Ocean View Double

Junior Suite Ocean View Double

Highlights

View all photos for Wholesome 2-Bedroom Family Suite, Pool View, Kitchenette, 2 King Rooms, 2 Bathtubs, Laundry Room

Wholesome 2-Bedroom Family Suite, Pool View, Kitchenette, 2 King Rooms, 2 Bathtubs, Laundry Room

Highlights

View all photos for Wholesome Family Studio, Pool View, Kitchenette, King, Laundry Room

Wholesome Family Studio, Pool View, Kitchenette, King, Laundry Room

Highlights

View all photos for Signature Level, Junior Suite, Ocean View, High Floor, King

Signature Level, Junior Suite, Ocean View, High Floor, King

Highlights

View all photos for Heavenly Panoramic Suite, Ocean View, High Floor, King

Heavenly Panoramic Suite, Ocean View, High Floor, King

Highlights

View all photos for Heavenly Penthouse Suite, 1-Bedroom, Bi-Level, Outdoor Plunge Pool, King

Heavenly Penthouse Suite, 1-Bedroom, Bi-Level, Outdoor Plunge Pool, King

Highlights

View all photos for Heavenly Pool Panoramic Suite, Oceanview, High Floor, Outdoor Plunge Pool, King

Heavenly Pool Panoramic Suite, Oceanview, High Floor, Outdoor Plunge Pool, King

Highlights

View all photos for Sky Pool Junior Suite, Oceanview, High Floor, Outdoor Plunge Pool, King

Sky Pool Junior Suite, Oceanview, High Floor, Outdoor Plunge Pool, King

Highlights

View all photos for Sky Pool Junior Suite, Oceanview, High Floor, Outdoor Plunge Pool, Double

Sky Pool Junior Suite, Oceanview, High Floor, Outdoor Plunge Pool, Double

Highlights

Junior Suite, 1 King Bed

Highlights

Junior Suite, 2 Double Beds

Highlights

View all photos for Presidential Suite, Ocean View, High Floor, Outdoor Plunge Pool, Panoramic Terrace

Presidential Suite, Ocean View, High Floor, Outdoor Plunge Pool, Panoramic Terrace

Highlights

You may also like

Hyatt Ziva Puerto Vallarta - All-inclusive

About the area

Puerto Vallarta

What's nearby

Getting around

Restaurants

About this property

The Westin Resort & Spa Puerto Vallarta

Awards and affiliations

Languages

Similar properties

Marriott Puerto Vallarta Resort & Spa

Marriott Puerto Vallarta Resort & Spa

Property amenities

Internet

Parking and transport

Food and drink

Restaurants on site