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 Punta Allen •1 Room
 Punta Allen • 1 Room
Book online or call 0508 053 286 Phone Number

Hotel Cielo y Selva

2.5-star property
Carretera Tulum - Punta Allen, KM 42, Punta Allen, QROO 0508 053 286
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Hotel Description

Hotel Cielo y Selva places you steps from Sian Ka'an Biosphere Reserve and within a 15-minute stroll of Punta Allen Park. Highlights at this beachfront hotel include a restaurant, an outdoor swimming pool, and free self parking.

The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy access to bike rentals and a playground. Additionally, you'll find free WiFi in public areas and coffee/tea in a common area. Cooked-to-order breakfast is available daily between 8:30 AM and 11:00 AM.

In proximity to this Punta Allen hotel you'll find Tulum Beach.

Standard Tent

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
NZ$212* Per night/room 5 May - 6 May

Room, Private Bathroom, Beach View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Family Tent, Pool Access, Beachfront

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Cabin, Private Bathroom, Beach View

Bed Count 1 King Bed Maximum Occupancy 3 Max

About the Hotel Cielo y Selva

Location Carretera Tulum - Punta Allen, KM 42, Punta Allen, QROO 77768

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. An outdoor pool, a terrace, and tour/ticket assistance are also featured at Hotel Cielo y Selva. Self parking is free. Smoking is allowed in designated areas at this Punta Allen hotel.

  • 14 guestrooms or units
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (limited hours)
  • Storage area for luggage
  • Tour and ticket information
  • Terrace
  • Garden
  • Outdoor picnic space
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi

Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Hotel Cielo y Selva offers 14 accommodations. Bathrooms include showers with rainfall showerheads. Housekeeping is provided daily.

  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 8:30 AM to 11:00 AM.

Hotel Cielo y Selva has a restaurant on site.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 7:00 PM

Special check-in instructions:

The front desk is open daily from 9:00 AM - 9:00 PM. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 9:00 AM - 9:00 PM.
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after 7:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 4 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Hotel Cielo y Selva

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a security system, and a first aid kit in each accommodation. Contactless check-out is available.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • No lifts
  • Children stay free
  • Service animals not allowed
  • Front desk opens daily at 9:00 AM
  • Front desk closes daily at 9:00 PM
  • Debit cards
  • Staffed front desk
  • Security system
  • Children stay free - maximum age 4
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 120–150 per person
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Cielo y Selva Hotel
  • Hotel Cielo y Selva Punta Allen
  • Hotel Cielo y Selva Hotel Punta Allen

You should know

  • Children 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.