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Azul Beach Punta Cana, All Inclusive by Karisma

4.5 star property

Photo gallery for Azul Beach Punta Cana, All Inclusive by Karisma

View from property
Couples treatment room(s), sauna, hot tub, hydrotherapy, aromatherapy
Buffet
View from property
Indoor spa tub

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Spa pool
  • Breakfast included
  • All-inclusive
  • Spa
  • Parking included

Explore the area

View map
Carretera Uvero Alto, Parcela No. 214, Uvero Alto Beach, Bavara, Punta Cana, La Altagarcia, 23000
  • Place, beach near Uvero Alto
    ‪8 min walk‬
  • Place, Sirenis Aquagames Water Park
    ‪7 min drive‬
  • Place, Macao Beach
    ‪12 min drive‬
  • Airport, Punta Cana (PUJ-Punta Cana Intl.)
    ‪43 min drive‬

Room options

Luxury Suite

  • Sleeps 2
  • 1 Double Sofa Bed and 1 King Bed
  • Free Wi-Fi

Honeymoon Suite

  • Sleeps 2
  • 1 Double Sofa Bed and 1 King Bed
  • Free Wi-Fi

Premium Suite

  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed
  • Free Wi-Fi

Luxury Suite (Swim Up)

  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

Premium Suite (Luxury, Swim Up)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

Honeymoon Suite (Swim Up)

  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

Honeymoon Suite (Premium)

  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

Honeymoon Suite (Premium, Swim Up)

  • Sleeps 5
  • 1 Double Sofa Bed and 1 King Bed
  • Free Wi-Fi

Family Suite

  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

Family Suite (Swim Up)

  • Sleeps 5
  • 1 Double Sofa Bed and 1 King Bed
  • Free Wi-Fi

About the area

Punta Cana

A luxury stay in Punta Cana awaits you at Azul Beach Punta Cana, All Inclusive by Karisma . You'll be 8.3 km (5.2 mi) from Macao Beach and 15.3 km (9.5 mi) from Cana Bay Golf Club. Highlights at this all-inclusive hotel include 7 restaurants, 2 outdoor swimming pools and a full-service spa. .A day of pampering at Vassa Spa can include deep-tissue massages, aromatherapy and hydrotherapy along with access to the sauna and hot tub. The fine-dining restaurant, Kitchen 23 by Le Chique, serves international cuisine. Jazmin Swim-Up Bar & Deck is the hotel's own bar. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site free kids' club and gym. Additionally, you'll find free Wi-Fi in public areas, a free manager's reception and an outdoor tennis court. Free cooked-to-order breakfast is available. There's also the convenience of free valet parking. .Within a 20-minute drive of this 4.5-property class Uvero Alto hotel, attractions include Sirenis Aquagames Water Park and Cocotal Golf and Country Club.

What's nearby

  • beach near Uvero Alto - 8 min walk - 0.7 km
  • Sirenis Aquagames Water Park - 7 min drive - 3.3 km
  • Macao Beach - 12 min drive - 9.6 km
  • Bavaro Beach - 41 min drive - 32.2 km
  • Punta Cana Beach - 47 min drive - 52.5 km

Getting around

  • Punta Cana (PUJ-Punta Cana Intl.) - 37 min drive

Restaurants

  • ‪Showtime Bar - ‬9 min walk
  • ‪Coco Cafe - ‬11 min walk
  • ‪Rendezvous Bar - ‬9 min walk
  • ‪Carnival - ‬18 min walk
  • ‪Manatees Pool Bar - ‬13 min walk

About this property

Azul Beach Punta Cana, All Inclusive by Karisma

Azul Beach Punta Cana, All Inclusive by Karisma is an all-inclusive hotel. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Enjoy the umbrellas and sunloungers for a relaxing day at the beach. At Azul Beach Punta Cana, All Inclusive by Karisma , you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served, and guests can also enjoy a free manager's reception. There are 7 restaurants on site, as well as a coffee shop/cafΘ and a nearby corner/local shop. For a drink, you can stop by one of the on-site bars, including 3 swim-up bars and 2 bars/lounges. Public spaces have free WiFi. This all-inclusive hotel also offers a complimentary children's club, a children's pool and outdoor tennis courts. Self parking and valet parking are free.

This 4.5-star Punta Cana hotel is smoke free.

  • 252 guestrooms or units
  • 7 dining venues
  • 3 bars by the pool
  • 3 swim-up bars
  • 2 bars or lounges
  • Cooked-to-order breakfast (free)
  • Karaoke
  • Manager's reception (free)
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Corner/local shop
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
Azul Beach Punta Cana, All Inclusive by Karisma offers 252 air-conditioned accommodations with free minibar items and a safe. Rooms open to balconies or patios. Beds feature Frette Italian sheets and premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include baths or showers with a rainfall showerhead, bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include change of bedsheets.

Vassa Spa has 5 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages and manicures and pedicures. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free cooked-to-order breakfast
  • 2 bars/lounges
  • 3 poolside bars
  • 3 swim-up bars
  • 7 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Private picnics

Restaurants on site

  • BRGRS.PH
  • Jazmin Swim-Up Bar & Deck
  • Kitchen 23 by Le Chique
  • Verdello
  • Wok Wok

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Archery
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Concerts/live shows
  • Evening entertainment
  • Free children's club
  • Full-service spa
  • Games
  • Health club
  • Hot tub
  • Karaoke
  • Kayaking
  • Outdoor tennis court
  • Playground
  • Sauna
  • Scuba diving
  • Shopping
  • Table tennis
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Deep-tissue massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoking not allowed

Room amenities

Bedroom

  • Frette Italian sheets

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5:30 AM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Sensatori Gourmet All Inclusive All-inclusive property
Sensatori Punta Cana Gourmet All Inclusive
Sensatori Gourmet All Inclusive
Sensatori Punta Cana Gourmet Hotel
Sensatori Gourmet Hotel
Sensatori Gourmet
Hotel Sensatori Punta Cana, Gourmet Punta Cana
Hotel Sensatori Punta Cana, Gourmet
Sensatori Punta Cana, Gourmet Punta Cana
Sensatori Punta Cana Gourmet
Sensatori Punta Cana Gourmet All Inclusive
Sensatori Punta Cana Gourmet
Sensatori Punta Cana Gourmet All Inclusive Karisma Hotel
Sensatori Gourmet All Inclusive Karisma Hotel
Sensatori Punta Cana Gourmet All Inclusive Karisma
Sensatori Gourmet All Inclusive Karisma
Hotel Sensatori Punta Cana, Gourmet All Inclusive by Karisma
Sensatori Punta Cana Gourmet All Inclusive
Sensatori Punta Cana Gourmet

Frequently asked questions

What is the cancellation policy at Azul Beach Punta Cana, All Inclusive by Karisma ?

Azul Beach Punta Cana, All Inclusive by Karisma offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Azul Beach Punta Cana, All Inclusive by Karisma ?

Yep, Azul Beach Punta Cana, All Inclusive by Karisma has a free self car park and free valet parking.

Are there any beaches close to Azul Beach Punta Cana, All Inclusive by Karisma ?

The closest beach to Azul Beach Punta Cana, All Inclusive by Karisma is Macao Beach (5.1 km).

Is there a spa on site at Azul Beach Punta Cana, All Inclusive by Karisma ?

Yep, Vassa Spa is available for guests. It has a hot tub and a sauna. You'll enjoy services like deep-tissue massages.

Does Azul Beach Punta Cana, All Inclusive by Karisma have a pool?

Azul Beach Punta Cana, All Inclusive by Karisma has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a drink from one of the bars.

What luxury perks are available at Azul Beach Punta Cana, All Inclusive by Karisma ?

Azul Beach Punta Cana, All Inclusive by Karisma features 3 poolside bars, 2 outdoor pools and a full-service spa. All guestrooms come with Frette Italian sheets and free minibar items.

What makes Azul Beach Punta Cana, All Inclusive by Karisma a romantic place to stay?

1 hot tub and couples spa treatments, as well as rainfall showerheads and Frette Italian sheets in the guestrooms, help set the scene for a romantic weekend at Azul Beach Punta Cana, All Inclusive by Karisma .

Is Azul Beach Punta Cana, All Inclusive by Karisma family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as changing tables and childcare services in the guestrooms, it's no surprise that Azul Beach Punta Cana, All Inclusive by Karisma is a hit with families.

Does Azul Beach Punta Cana, All Inclusive by Karisma serve breakfast?

You bet, complimentary cooked-to-order breakfast is served at Azul Beach Punta Cana, All Inclusive by Karisma .

Is there a free airport shuttle available at Azul Beach Punta Cana, All Inclusive by Karisma ?

No, Azul Beach Punta Cana, All Inclusive by Karisma does not offer an airport shuttle service.

Is there a bar or restaurant at Azul Beach Punta Cana, All Inclusive by Karisma ?

Relax with a coldie at the 3 poolside bars or 2 lounge bars, and grab a meal at the onsite restaurant that serves international cuisine.

What time are check-in & check-out at Azul Beach Punta Cana, All Inclusive by Karisma ?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Azul Beach Punta Cana, All Inclusive by Karisma ?

No, only service animals are allowed.

Azul Beach Punta Cana, All Inclusive by Karisma Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 123 out of 229 reviews
Rating 8 - Good. 57 out of 229 reviews
Rating 6 - Okay. 20 out of 229 reviews
Rating 4 - Poor. 15 out of 229 reviews
Rating 2 - Terrible. 14 out of 229 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place, great service, friendly people:) wonderful entertainment. We would definitely go back
Stayed 6 nights in Jan 2018
Verified

8/10 Good

JoAnne

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was supper friendly we were treated great however the resort was turned into nickelodeon after we booked and expedia did not notify us.
Stayed 7 nights in Jan 2022
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall, excellent. Not perfect, but superior expe

Fantastic property; very helpful service. Food is very good. Beach is spectacular. Good value for the price. Room service and refrigerator repair-stocking a little slow, but overall an excellent experience. Be aware of some challenges with the online reservation (including using Hotels.com) which may be a function of the property changing hands from Karisma to Nickelodeon.
Stayed 5 nights in Dec 2021
Verified

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gusto mucho las áreas, un lugar tranquilo y el cuarto excelente. La comida sumamente rica y muchas alternativas. Pienso volver a visitarlos.
Stayed 1 night in Dec 2021
Verified

2/10 Terrible

Ivan

Liked: Staff & service, amenities, property conditions & facilities
This is a Nickelodeon Hotel, not what was advertised. From hat we learned there is a recent change in management and new manager is trying to save money where possible, so they don’t have enough staff. Check in and check out will take you at least an hour each time, the line for the COVID test took also a little over an hour. This is not the employee’s fault, they simply don’t have enough people. You will spend too much time waiting for everything at this place and again… this is not Azul Beach, this is Nickelodeon. If you are looking for a peaceful, quiet, relaxing place where you can drink… this is not the place.
Stayed 6 nights in Dec 2021
Verified

4/10 Poor

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Soy gerente de operaciones en una cadena de hoteles y me molesto de gran manera que no obtuve el hotel que reserve con Expedia, yo reserve AZUL para adultos con mi pareja celebrando 2 años de casados, luego de 15 años de relación y 7 hijos que tenemos, quería un hotel para mi y el, me fui hasta Cap Cana porque pensé que mi reserva era allá, cuando llego aquí y veo que es Nickelodeon (niños!!!!) pedí hablar con 1 supervisor de recepción y es tan incompetente que no fue capaz de darme la cara a ver de qué manera podíamos solucionar mi situación, aún diciéndole que me interesa quedarme y pagar incluso 1 noche más. El joven Cesar del check in fue atento y trato dentro de sus posibilidades de ayudarme y le agradezco, pero la solución no estaba en el. Expedia me ha hecho pasar mi aniversario de boda en un hotel para niños y el personal del hotel no ha sido capaz de darme una solución, ejemplo un cambio para el Azul de Cap Cana, era lo que quería.
Stayed 1 night in Dec 2021
Verified

8/10 Good

Santa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
En cuanto al hotel es hermoso, limpio ,cuidado y tranquilo , la habitación es inmensa con todo lo necesario y muy bien ambientada, la comida deliciosa ,el personal muy atento y cordial. Mi queja va a la pagina que debe advertir que es un hotel familiar y de muchos niños que es su público fundamental y que se llama Nickelodeon, llegando alli nos enteramos que no es Azul como dice la publicidad , bueno nos quedamos y lo disfrutamos.
Stayed 1 night in Dec 2021
Verified

2/10 Terrible

Shauna

Liked: Cleanliness
This property no longer exists. We had no idea when booking that this property is now nickelodeon. Expedia never contacted us and when we arrived they did not have our reservation. If we knew this was a Nickelodeon resort, we would not have booked it. The resort itself was clean and not crowded. Pools were very nice. The staff was friendly. The food was not good. Only 1-2 restaurants were open each day. The buffet was repetitive. Swim up bars we’re not open. The water park was small. The only “bar” to hang out and have drinks is a dark wine bar. Overall we were disappointed and ended up leaving a day early. We would not return.
Stayed 8 nights in Nov 2021
Verified

10/10 Excellent

sulay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 4 nights in Nov 2021
Verified

10/10 Excellent

Sergey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena comida, el servicio impecable
Stayed 2 nights in Nov 2021
Verified

8/10 Good

miguel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super friendly and helpful.they only thing i don't like was the repairs were doing with heavy electrical tool (grainger) in the same building i was staying . the rest super nice family oriented place.
Stayed 5 nights in Oct 2021
Verified

10/10 Excellent

Ashelynne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ju
Stayed 2 nights in Aug 2021
Verified

10/10 Excellent

Lonnie Fyles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Still cant decide what i liked better: the staff or the grounds. Extremely well maintained and great servuce all around. Some rules about room servuce were tricky but manageable. Food was 6/10 so not the best but not bad enough to get you awqy from the amazing staff. Yokaina in particular was a standout star! Promote her now!
Stayed 7 nights in Oct 2021
Verified

8/10 Good

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente estadía!!

Mi esposo y yo tuvimos una buena estadía , el personal muy agradable especialmente Rubén de Wok Wok, Nuestra camarista jacqueline tan atenta ,Ana de concierge y por supuesto Jhon de Doppio quien tuvo unas excelentes atenciones y brinda un servicio excepcional ⭐️ ⭐️⭐️⭐️⭐️.
Stayed 2 nights in Sep 2021
Verified

8/10 Good

Fouad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recommend this property to others with confidence
Stayed 6 nights in Sep 2021
Verified

6/10 Okay

Carole

Disliked: Amenities
I liked a few of the staff. I did not like being hunt down to purchase timeshare. Taking away from my fun time.
Stayed 5 nights in Aug 2021
Verified

4/10 Poor

Liubienka

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Expect a large, clean pool area with a good variety of well prepared food. However, do not expect attentive or timely customer service.
Stayed 3 nights in Aug 2021
Verified

10/10 Excellent

jesus

Liked: Cleanliness, staff & service, property conditions & facilities
Properly was beautiful super clean
Stayed 8 nights in Aug 2021
Verified

10/10 Excellent

Josue

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel good food and drinks

Best resort ever staff is so nice bartender near stage out side was just perfect and the bartender from the lounge super profesional doing his cocktails it was just perfect looking forward to visit soon again
Stayed 3 nights in Aug 2021
Verified

10/10 Excellent

Cesar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very good and the room was very good too.
Stayed 2 nights in Aug 2021
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view, room and especially the staff was worth the stay. I will recommend anyone from family to friends to stay here. The food from every restaurant was good but the staff makes the property worth coming back the only negative in my opinion was adult entertainment at night and music by the pool but besides that I will be back soon… my niece loved this property.
Stayed 3 nights in Jul 2021
Verified

6/10 Okay

Jonathan

Liked: Cleanliness, amenities, property conditions & facilities
From the first day we arrive the shower drain was clogged. They went three times to fix never did the bathroom smelled like sewer the whole time we were there. Room service barely answer the phone and when they did they will bring part of what I order or nothing at all and I’ll have to call again and again.Restaurant staff and bar staff were amazing. Most of the restaurants that we visit didn’t have half of their menu available.
Stayed 4 nights in Aug 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities
Everything Good, only beach was in horrible condition.
Stayed 10 nights in Aug 2021
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
You advertise that this property is adults only to my surprise there was kids and families with kids all over the place which made it Very difficult to enjoy an adult vacation and then the food horrible
Stayed 4 nights in Aug 2021
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
Food was terrible, zero activities for kids, premium pool sitting area is dirty - drinks sit around for days and no one clean them, beach is not accessible due to seaweed, mix drinks are watered down, some staff acts like we’re there to bother them!
Stayed 7 nights in Aug 2021