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Bahia Principe Explore Punta Cana - All Inclusive

4.0 star property

Photo gallery for Bahia Principe Explore Punta Cana - All Inclusive

Aerial view
Property video
Beach bar
Reception hall
7 restaurants, breakfast, lunch, dinner served; Mongolian cuisine

Reviews

7.4 out of 10
Good

Popular amenities

  • All-inclusive
  • Parking included
  • Free Wi-Fi

Explore the area

View map
Arena Gorda - Macao, Seccion Baigua, Punta Cana, La Altagracia, 23000
  • Place, Punta Blanca Golf Course
    ‪14 min walk‬
  • Place, Arena Gorda Beach
    ‪17 min walk‬
  • Place, Splash Water Park
    ‪6 min drive‬
  • Airport, Punta Cana (PUJ-Punta Cana Intl.)
    ‪27 min drive‬

Room options

View all photos for Junior Suite Superior

Premium bedding, pillow-top beds, in-room safe, desk

Junior Suite Superior

  • Garden view
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite Superior

Premium bedding, pillow-top beds, in-room safe, desk

Junior Suite Superior

7.0 out of 10
Good
(24 reviews)
  • Garden view
  • 43 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite Superior

Premium bedding, pillow-top beds, in-room safe, desk

Junior Suite Superior

  • Garden view
  • 43 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 2 Bedrooms

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 2 Bedrooms

  • Garden view
  • 43 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, 2 Bedrooms

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 2 Bedrooms

  • Garden view
  • 43 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, 2 Bedrooms

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 2 Bedrooms

  • Garden view
  • 43 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, 2 Bedrooms

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 2 Bedrooms

9.2 out of 10
Wonderful
(7 reviews)
  • Garden view
  • 43 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Junior Suite (Premium)

Premium bedding, pillow-top beds, in-room safe, desk

Junior Suite (Premium)

8.0 out of 10
Very good
(3 reviews)
  • Garden view
  • 43 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite (Premium)

Premium bedding, pillow-top beds, in-room safe, desk

Junior Suite (Premium)

  • Garden view
  • 43 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite (Premium)

Combined shower/bathtub, jetted bath, rainfall showerhead

Junior Suite (Premium)

  • Garden view
  • 41 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite (Premium)

Premium bedding, pillow-top beds, in-room safe, desk

Junior Suite (Premium)

8.0 out of 10
Very good
(21 reviews)
  • Garden view
  • 43 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite (Premium)

Premium bedding, pillow-top beds, in-room safe, desk

Junior Suite (Premium)

  • Garden view
  • 43 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite Superior

Premium bedding, pillow-top beds, in-room safe, desk

Junior Suite Superior

9.4 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 43 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Family Suite, 2 Bedrooms

Premium bedding, pillow-top beds, in-room safe, desk

Family Suite, 2 Bedrooms

  • Garden view
  • 2 bedrooms
  • Sleeps 7
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Family Suite, 2 Bedrooms

Premium bedding, pillow-top beds, in-room safe, desk

Family Suite, 2 Bedrooms

  • Garden view
  • 2 bedrooms
  • Sleeps 7
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Family Suite, 2 Bedrooms

Premium bedding, pillow-top beds, in-room safe, desk

Family Suite, 2 Bedrooms

  • Garden view
  • 2 bedrooms
  • Sleeps 7
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Family Suite, 2 Bedrooms

Premium bedding, pillow-top beds, in-room safe, desk

Family Suite, 2 Bedrooms

  • Garden view
  • 2 bedrooms
  • Sleeps 7
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Junior Suite Superior

Premium bedding, pillow-top beds, in-room safe, desk

Junior Suite Superior

8.0 out of 10
Very good
(4 reviews)
  • Garden view
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

About the area

Punta Cana

Bahia Principe Explore Punta Cana - All Inclusive puts you in the heart of Punta Cana, connected to the convention centre and within a 20-minute stroll of Arena Gorda Beach and Punta Blanca Golf Course. Highlights at this all-inclusive property include 7 restaurants, 5 outdoor swimming pools and a full-service spa. .A relaxing visit to Bahia Spa can include deep-tissue massages, hot stone massages, hydrotherapy and reflexology along with access to the sauna. The theme restaurant, Nomad, serves Mongolian cuisine and is open for dinner. With 3 beach bars and 2 poolside bars to choose from, you can enjoy a drink at the property. Spend the day at the beach where you'll find umbrellas, and enjoy the on-site free water park and free kids' club. Business travelers can take advantage of a meeting room, conference space, and a business centre. Additionally, you'll find a casino, free Wi-Fi in public areas and a gym. Free buffet breakfast is available daily between 7:00 AM and 10:30 AM. There's also the convenience of free self parking. .Attractions within a 10-minute drive of this 4-property class Bávaro property include Cana Bay Golf Club and Iberostar Golf Course.

What's nearby

  • Punta Blanca Golf Course - 14 min walk - 1.3 km
  • Arena Gorda Beach - 17 min walk - 1.5 km
  • Splash Water Park - 6 min drive - 2.7 km
  • Cana Bay Golf Club - 9 min drive - 4.8 km
  • Bavaro Beach - 22 min drive - 15.5 km

Getting around

  • Punta Cana (PUJ-Punta Cana Intl.) - 61 min drive

Restaurants

  • ‪Scoops - ‬10 min drive
  • ‪Mikado - ‬5 min walk
  • ‪Bar Ambar Hotel Lobby - ‬4 min walk
  • ‪Trattoria Grazie - ‬10 min drive
  • ‪Caney Buffet - ‬7 min walk

About this property

Bahia Principe Explore Punta Cana - All Inclusive

Bahia Principe Explore Punta Cana - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

As a guest of Bahia Principe Explore Punta Cana - All Inclusive, you'll find a full-service spa, a complimentary water park, and 5 outdoor swimming pools. There are 7 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 beach bars, 2 swim-up bars and 8 bars/lounges. Free breakfast is available daily. WiFi is free in public spaces.

Business amenities include a business centre and a meeting room. A casino, a children's pool, and a fitness centre are also featured at the family-friendly Bahia Principe Explore Punta Cana - All Inclusive. Self parking is free.

This 4-star Punta Cana property is smoke free.

  • 1428 guestrooms or units
  • 3 levels
  • 7 dining venues
  • 3 bars on the beach
  • 2 bars by the pool
  • 2 swim-up bars
  • 8 bars or lounges
  • Built in 2004
  • Buffet breakfast (free)
  • Casino
  • Deli
  • Kid's club (free)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • No smoking on site
  • Water dispenser
  • Coffee shop
Bahia Principe Explore Punta Cana - All Inclusive offers 1428 accommodations with a safe and complimentary bottles of water. Rooms open to balconies. This accommodation offers separate sitting areas and includes dining tables. Pillowtop beds feature premium bedding. LED televisions come with satellite channels. Bathrooms include a combined bath/shower unit with in-room jetted baths and a rainfall showerhead, complimentary toiletries and hairdryers.

This Punta Cana property provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the property's full-service spa, Bahia Spa. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including hydrotherapy and reflexology. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 3-device limit

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 2 poolside bars
  • 2 swim-up bars
  • 3 beach bars
  • 7 restaurants
  • 8 bars/lounges
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Bouganville
  • Flame
  • Il Capriccio
  • Nacar
  • Nomad

Things to do

  • 15 slot machines
  • 18-hole adjacent golf course
  • 5 outdoor pools
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Bicycles
  • Bodyboard
  • Casino (5,931 square foot of space)
  • Children's pool
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Gaming table
  • Gym
  • Kayaking
  • Library
  • Mini golf
  • Playground
  • Sailing
  • Scuba diving
  • Shopping
  • Snorkelling
  • Tennis
  • Waterslide
  • Yoga classes

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Dining table
  • Free children's club
  • Free water park access
  • In-room cot
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting room

Outdoors

  • Barbecue grill
  • Beach towels
  • Beach umbrellas
  • Garden
  • In a nature reserve
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Banquet hall
  • Built in 2004
  • Eco-friendly cleaning products used
  • Living plant wall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LED TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Dining table
  • Free bottled water
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 3:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from 10 April 2026 to 30 November 2026 (completion date subject to change). The following areas are affected:
  • One of the dining venues
  • One of the swimming pools
  • Selected guestrooms

Guests will have access to the following alternative facilities during the renovation:

  • Outdoor pool

Renovation work will only be conducted during working hours on weekdays. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property uses eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher and a first aid kit in all accommodation.

We should mention

  • Pool access available from 9:00 AM to 6:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Free WiFi in public areas has a 3-device limit.

Property is also known as

All Inclusive Bahia
All Inclusive Bahia Principe
Bahia All Inclusive
Bahia Principe All Inclusive
Grand Bahia Principe All Inclusive
Grand Bahia Principe Punta Cana
Grand Bahia Principe Punta Cana All Inclusive
Punta Cana Grand Bahia
Bahia Principe Grand Punta Cana
Grand Bahia Principe Punta Cana All Inclusive
Bahia Principe Grand Punta Cana All Inclusive
Bahia Principe Grand Punta Cana - All Inclusive Punta Cana

Frequently asked questions

What is the cancellation policy at Bahia Principe Explore Punta Cana - All Inclusive?

Bahia Principe Explore Punta Cana - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Bahia Principe Explore Punta Cana - All Inclusive?

Yep, Bahia Principe Explore Punta Cana - All Inclusive has a free self car park.

Are there any beaches close to Bahia Principe Explore Punta Cana - All Inclusive?

Yep, Bahia Principe Explore Punta Cana - All Inclusive is a short 15-minute walk from Arena Gorda Beach. Fun beach activities include volleyball, snorkelling and scuba diving.

Is there a spa on site at Bahia Principe Explore Punta Cana - All Inclusive?

Yep, Bahia Spa is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body scrubs, facials and body treatments, as well as deep-tissue massages.

Does Bahia Principe Explore Punta Cana - All Inclusive have a pool?

Bahia Principe Explore Punta Cana - All Inclusive has 5 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a drink from one of the bars. The pool is open 9:00 AM to 6:00 PM. The property will be renovating one of the swimming pools from April 10 2026 until November 30 2026 (completion date subject to change).

Does Bahia Principe Explore Punta Cana - All Inclusive have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Bahia Principe Explore Punta Cana - All Inclusive?

Bahia Principe Explore Punta Cana - All Inclusive features 3 beach bars, 5 outdoor pools and a full-service spa. All guestrooms come with Private jetted baths, pillowtop beds and premium bedding.

What makes Bahia Principe Explore Punta Cana - All Inclusive a romantic place to stay?

A hot tub, plus Jetted bath in the guestrooms, help set the scene for a romantic weekend at Bahia Principe Explore Punta Cana - All Inclusive.

Is Bahia Principe Explore Punta Cana - All Inclusive family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as free infant beds in the guestrooms, it's no surprise that Bahia Principe Explore Punta Cana - All Inclusive is a hit with families.

Are there hot tubs in the rooms at Bahia Principe Explore Punta Cana - All Inclusive?

No, but there are Jetted bath in the guestrooms.

Does Bahia Principe Explore Punta Cana - All Inclusive serve breakfast?

Sure does, complimentary buffet brekkie is served daily from 7:00 AM to 10:30 AM.

Is there a free airport shuttle available at Bahia Principe Explore Punta Cana - All Inclusive?

No, Bahia Principe Explore Punta Cana - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Bahia Principe Explore Punta Cana - All Inclusive?

Relax with a coldie at the 3 beach bars, 2 poolside bars or 8 lounge bars, and grab a meal at the onsite restaurant that serves Mongolian cuisine. The property will be renovating its dining venue from April 10 2026 until November 30 2026 (completion date subject to change).

What time are check-in & check-out at Bahia Principe Explore Punta Cana - All Inclusive?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Bahia Principe Explore Punta Cana - All Inclusive?

No, pets are not allowed.

Is there a golf course on site at Bahia Principe Explore Punta Cana - All Inclusive?

There is a golf course next to Bahia Principe Explore Punta Cana - All Inclusive.

Bahia Principe Explore Punta Cana - All Inclusive Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 608 out of 1617 reviews
Rating 8 - Good. 360 out of 1617 reviews
Rating 6 - Okay. 274 out of 1617 reviews
Rating 4 - Poor. 164 out of 1617 reviews
Rating 2 - Terrible. 211 out of 1617 reviews

7.8/10

Cleanliness

7.6/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Njomeza

Stayed 4 nights in Jan 2026

2/10 Terrible

Jaykumar

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
While the rooms were excellent and well maintained, the concierge and front desk service was extremely poor. I requested an extra blanket three days in advance and only received it three days later, which is unacceptable. During my stay, I was injured and advised by a doctor not to walk, yet the resort did not even have a wheelchair available. This lack of basic guest support is concerning, especially in a resort setting. Additionally, the check-in process took over an hour and a half, which reflects very poor organization and guest handling. My low rating is solely due to the concierge and front desk service. The rooms and cleaning staff were good, but the overall experience was significantly impacted by the lack of responsiveness, preparedness, and basic service standards.
Stayed 5 nights in Jan 2026

8/10 Good

Daniela

Stayed 7 nights in Jan 2026

10/10 Excellent

Dahyana

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Los cuartos excelente su limpieza, muy buena la atención del personal un buen comentario y muy atenta la señora tú del quid De la Villa 98 fantasía, todo requerimiento en la habitación era muy ágil y efectivo.
Stayed 5 nights in Jan 2026

2/10 Terrible

Juan, Woodbridge

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
rude staff, cockroaches in the room They try to rip you off to change room that is infested with roaches
Stayed 5 nights in Jan 2026

10/10 Excellent

Hector Luis Vazquez

Stayed 4 nights in Jan 2026

6/10 Okay

Isabella

Travelled with partner
Liked: Amenities, property conditions & facilities
DO NOT GET THE OLDER ROOMS. Room was dirty had water and gum on side of bed/floor. Many people said the older rooms smell like mold. We complained and they upgraded us to luxury esmeralda for $200 extra. We had to wait like 3 hours for this whole change and we just wanted to go shower. It was annoying but once we were in Esmeralda we enjoyed th rest of the stay and staff there were wonderful.
Stayed 4 nights in Jan 2026

2/10 Terrible

Niclas

Disliked: Amenities
Food was horrible , staff was rude . It was just an overall horrible experience and wish I never booked this resort.
Stayed 3 nights in Jan 2026

2/10 Terrible

Paulo, Toronto

Disliked: Cleanliness, staff & service
Stayed 7 nights in Jan 2026

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 4 nights in Jan 2026

6/10 Okay

Adem

Travelled with partner
Room was clean, breakfast was good
Stayed 7 nights in Jan 2026

10/10 Excellent

Maria

Liked: Cleanliness, property conditions & facilities
Everything was great
Stayed 4 nights in Jan 2026

10/10 Excellent

Marvin

Liked: Cleanliness, amenities, property conditions & facilities
Amenities
Stayed 3 nights in Oct 2024

8/10 Good

Luz

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Yes however customer service was very dissapointing, very rude
Stayed 4 nights in Jan 2026

10/10 Excellent

Janelle

Stayed 5 nights in Jan 2026

10/10 Excellent

Ioan

Travelled with family
Liked: Cleanliness, property conditions & facilities
Everything was good,….room clean staff okay,train very helpful
Stayed 7 nights in Dec 2025

6/10 Okay

Joseph

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The resort is beautiful the staff were great the restaurants ok the amount of restaurants you get per visit is not enough two per 5 day booking. And then there is the buffet 90 percent of the hot food is cold and the salt is heavy handed.The bar closed at 11 everyday pools close at 6 and do you research before going it's spread out and unclear what you can do or not to do bars restaurants activity ect
Stayed 5 nights in Jan 2026

6/10 Okay

Crystal

Stayed 8 nights in Dec 2025

10/10 Excellent

Matthew

Stayed 13 nights in Nov 2025

8/10 Good

Edward N.

Liked: Cleanliness, amenities, property conditions & facilities
Yes it was
Stayed 10 nights in Dec 2025

8/10 Good

Teresa Jo

Liked: Cleanliness, staff & service, property conditions & facilities
Great pool! Beautiful beaches. The snack bar by the pool did not have the best choices and the food was not that good. Same fried food each day.
Stayed 7 nights in Dec 2025

4/10 Poor

jaime

Travelled with family
Disliked: Amenities, property conditions & facilities
the hotel rooms were outdated and had a smell of mold
Stayed 7 nights in Dec 2025

2/10 Terrible

Cleomenis

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Room, staff, general hotel organization was non existent.
Stayed 4 nights in Dec 2025

10/10 Excellent

Aarzoo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2025

4/10 Poor

Akim

Travelled with partner
Liked: Property conditions & facilities
The property was good. The problem we had was the attitude of your staff towards us. Also, the food was horrible, always cold. We ate mostly burgers the entire stay, snacks we bought and sometimes chose to stay without food. For a resort that gets different cultures, they need to have more English speaking staff who are frontline too cater to visitors.
Stayed 7 nights in Dec 2025