Bahia Principe Grand Punta Cana - All Inclusive

4.0 star property
Family fun on the beach, with 5 outdoor pools, near Cana Bay Golf Club

Photo gallery for Bahia Principe Grand Punta Cana - All Inclusive

Aerial view
Property video
7 restaurants, breakfast, lunch, dinner served; Mongolian cuisine
Reception hall
Terrace/patio

Reviews

7.2 out of 10
Good

Popular amenities

  • All-inclusive
  • Bar
  • Gym
  • Spa

Explore the area

View map
Arena Gorda - Macao, Seccion Baigua, Punta Cana, La Altagracia, 23000
  • Place, Punta Blanca Golf Course
    ‪12 min walk‬
  • Place, Arena Gorda Beach
    ‪12 min walk‬
  • Place, Cana Bay Golf Club
    ‪7 min drive‬
  • Airport, Punta Cana (PUJ-Punta Cana Intl.)
    ‪27 min drive‬

Room options

Suite Junior

  • 43 sq m
  • Sleeps 2

Suite Junior

  • 43 sq m
  • Sleeps 3

Suite Junior

  • 43 sq m
  • Sleeps 4

Suite Junior

10.0 out of 10
Exceptional
(1 review)
  • 43 sq m
  • Sleeps 3

Suite Junior

  • 43 sq m
  • Sleeps 4

Suite Junior

  • 43 sq m
  • Sleeps 4

Junior Suite Superior

Highlights

Balcony
Separate sitting area
Air conditioning
Free cots/infant beds
Dining table
LED TV
Premium bedding
Ceiling fan
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Suite Junior

  • 43 sq m
  • Sleeps 1

Junior Suite Superior

Highlights

Balcony
Separate sitting area
Air conditioning
Free cots/infant beds
Dining table
LED TV
Pillow-top bed
Premium bedding
  • 43 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite Superior

Highlights

Balcony
Separate sitting area
Air conditioning
Free cots/infant beds
Dining table
LED TV
Pillow-top bed
Premium bedding
  • 43 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Suite Junior

  • 43 sq m
  • Sleeps 2

Suite Junior

  • 43 sq m
  • Sleeps 3

Suite, 2 Bedrooms

Highlights

Balcony
Separate sitting area
Air conditioning
Free cots/infant beds
Dining table
LED TV
Premium bedding
Ceiling fan
  • 43 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Suite, 2 Bedrooms

Highlights

Balcony
Separate sitting area
Air conditioning
Free cots/infant beds
Dining table
LED TV
Premium bedding
Ceiling fan
  • 43 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Suite, 2 Bedrooms

Highlights

Balcony
Separate sitting area
Air conditioning
Free cots/infant beds
Dining table
LED TV
Premium bedding
Ceiling fan
  • 43 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Suite, 2 Bedrooms

9.2 out of 10
Wonderful
(7 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
Free cots/infant beds
Dining table
LED TV
Premium bedding
Ceiling fan
  • 43 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite (Premium)

8.0 out of 10
Very good
(2 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
Free cots/infant beds
Dining table
LED TV
Pillow-top bed
Premium bedding
  • 43 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite (Premium)

Highlights

Balcony
Separate sitting area
Air conditioning
Free cots/infant beds
Dining table
LED TV
Pillow-top bed
Premium bedding
  • 43 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite (Premium)

Highlights

Balcony
Separate sitting area
Air conditioning
Free cots/infant beds
Dining table
LED TV
Pillow-top bed
Premium bedding
  • 41 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite (Premium)

7.6 out of 10
Good
(15 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
Free cots/infant beds
Dining table
LED TV
Pillow-top bed
Premium bedding
  • 43 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite (Premium)

Highlights

Balcony
Separate sitting area
Air conditioning
Free cots/infant beds
Dining table
LED TV
Pillow-top bed
Premium bedding
  • 43 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite Superior

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
Free cots/infant beds
Dining table
LED TV
Pillow-top bed
Premium bedding
  • 43 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Family Suite, 2 Bedrooms

Highlights

Balcony
Separate sitting area
Air conditioning
Free cots/infant beds
Dining table
LED TV
Premium bedding
Ceiling fan
  • 2 bedrooms
  • Sleeps 7
  • 1 King Bed and 1 Double Sofa Bed

Family Suite, 2 Bedrooms

Highlights

Balcony
Separate sitting area
Air conditioning
Free cots/infant beds
Dining table
LED TV
Premium bedding
Ceiling fan
  • 2 bedrooms
  • Sleeps 7
  • 1 King Bed and 1 Double Sofa Bed

Family Suite, 2 Bedrooms

Highlights

Balcony
Separate sitting area
Air conditioning
Free cots/infant beds
Dining table
LED TV
Premium bedding
Ceiling fan
  • 2 bedrooms
  • Sleeps 7
  • 1 King Bed and 1 Double Sofa Bed

Family Suite, 2 Bedrooms

Highlights

Balcony
Separate sitting area
Air conditioning
Free cots/infant beds
Dining table
LED TV
Premium bedding
Ceiling fan
  • 2 bedrooms
  • Sleeps 7
  • 1 King Bed and 1 Double Sofa Bed

Suite Premium

  • 43 sq m
  • Sleeps 1

Suite Premium

  • 43 sq m
  • Sleeps 2

Suite Premium

  • 43 sq m
  • Sleeps 3

Suite Premium

  • 43 sq m
  • Sleeps 4

Suite Premium

  • 43 sq m
  • Sleeps 2

Suite Premium

  • 43 sq m
  • Sleeps 3

Suite Premium

  • 43 sq m
  • Sleeps 4

Suite Premium

  • 43 sq m
  • Sleeps 3

Suite Premium

  • 43 sq m
  • Sleeps 4

Family Suite -5 Guests- With Garden View

  • 86 sq m
  • Sleeps 3

Family Suite -5 Guests- With Garden View

  • 86 sq m
  • Sleeps 4

Family Suite -5 Guests- With Garden View

  • 86 sq m
  • Sleeps 4

Family Suite -7 Guests- With Garden View

  • 86 sq m
  • Sleeps 3

Family Suite -7 Guests- With Garden View

  • 86 sq m
  • Sleeps 4

Family Suite -7 Guests- With Garden View

  • 86 sq m
  • Sleeps 5

Family Suite -7 Guests- With Garden View

  • 86 sq m
  • Sleeps 6

Family Suite -7 Guests- With Garden View

  • 86 sq m
  • Sleeps 4

Family Suite -7 Guests- With Garden View

  • 86 sq m
  • Sleeps 5

Family Suite -7 Guests- With Garden View

  • 86 sq m
  • Sleeps 6

Family Suite -7 Guests- With Garden View

  • 86 sq m
  • Sleeps 5

Family Suite -7 Guests- With Garden View

  • 86 sq m
  • Sleeps 6

Family Suite -7 Guests- With Garden View

  • 86 sq m
  • Sleeps 6

Family Suite -5 Guests- With Garden View

  • 86 sq m
  • Sleeps 3

Family Suite -5 Guests- With Garden View

  • 86 sq m
  • Sleeps 4

Family Suite -7 Guests- With Garden View

  • 86 sq m
  • Sleeps 3

Family Suite -7 Guests- With Garden View

  • 86 sq m
  • Sleeps 4

Family Suite -7 Guests- With Garden View

  • 86 sq m
  • Sleeps 5

Family Suite -7 Guests- With Garden View

  • 86 sq m
  • Sleeps 6

Junior Suite Superior

8.0 out of 10
Very good
(4 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
Free cots/infant beds
Dining table
LED TV
Premium bedding
Ceiling fan
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

About the area

Punta Cana

Bahia Principe Grand Punta Cana - All Inclusive puts you in the heart of Punta Cana, connected to the convention centre and within a 20-minute stroll of Arena Gorda Beach and Punta Blanca Golf Course. Highlights at this all-inclusive property include 7 restaurants, 5 outdoor swimming pools and a full-service spa. .A relaxing visit to Bahia Spa can include deep-tissue massages, hot stone massages, hydrotherapy and reflexology along with access to the sauna. The theme restaurant, Nomad, serves Mongolian cuisine and is open for dinner. With 3 beach bars and 2 poolside bars to choose from, you can enjoy a drink at the property. Spend the day at the beach where you'll find umbrellas, and enjoy the on-site free water park and free kids' club. Business travelers can take advantage of a meeting room, conference space, and a business centre. Additionally, you'll find a casino, free Wi-Fi in public areas and a gym. Free buffet breakfast is available daily between 7:00 AM and 10:30 AM. There's also free self parking, along with the convenience of an airport shuttle. .Attractions within a 10-minute drive of this 4-property class Bávaro property include Cana Bay Golf Club and Iberostar Golf Course.

What's nearby

  • Punta Blanca Golf Course - 12 min walk - 1.0 km
  • Arena Gorda Beach - 12 min walk - 1.1 km
  • Splash Water Park - 14 min walk - 1.2 km
  • Cana Bay Golf Club - 7 min drive - 2.4 km
  • Bavaro Beach - 20 min drive - 14.6 km

Getting around

  • Punta Cana (PUJ-Punta Cana Intl.) - 61 min drive

Restaurants

  • ‪Scoops - ‬10 min drive
  • ‪Bahia Principe Lobby Bar - ‬5 min walk
  • ‪Trattoria Grazie - ‬10 min drive
  • ‪Caney Buffet - ‬7 min walk
  • ‪Bar Ambar Hotel Lobby - ‬4 min walk

About this property

Bahia Principe Grand Punta Cana - All Inclusive

Family fun on the beach, with 5 outdoor pools, near Cana Bay Golf Club
Bahia Principe Grand Punta Cana - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

As a guest of Bahia Principe Grand Punta Cana - All Inclusive, you'll find a full-service spa, a complimentary water park, and 5 outdoor swimming pools. There are 7 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 beach bars, 2 swim-up bars and 8 bars/lounges. Free breakfast is available daily. WiFi is free in public spaces.

Business amenities include a business centre and a meeting room. A casino, a children's pool, and a fitness centre are also featured at the family-friendly Bahia Principe Grand Punta Cana - All Inclusive. Self parking is free.

This 4-star Punta Cana property is smoke free.

  • 1428 guestrooms or units
  • 3 levels
  • 7 dining venues
  • 3 bars on the beach
  • 2 bars by the pool
  • 2 swim-up bars
  • 8 bars or lounges
  • Built in 2004
  • Buffet breakfast (free)
  • Casino
  • Deli
  • Kid's club (free)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • No smoking on site
  • Water dispenser
  • Coffee shop
Bahia Principe Grand Punta Cana - All Inclusive offers 1428 accommodations with a safe and complimentary bottles of water. Rooms open to balconies. This accommodation offers separate sitting areas and includes dining tables. Pillowtop beds feature premium bedding. LED televisions come with satellite channels. Bathrooms include a combined bath/shower unit with in-room jetted baths and a rainfall showerhead, complimentary toiletries and hairdryers.

This Punta Cana property provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the property's full-service spa, Bahia Spa. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including hydrotherapy and reflexology. The spa is open daily.

Awards and affiliations

Eco-certified property
This property participates in Travelife – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 3-device limit

Parking and transport

  • Electric car charging station on site
  • Return airport shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 2 poolside bars
  • 2 swim-up bars
  • 3 beach bars
  • 7 restaurants
  • 8 bars/lounges
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Bouganville
  • Flame
  • Il Capriccio
  • Nacar
  • Nomad

Things to do

  • 15 slot machines
  • 18-hole adjacent golf course
  • 5 outdoor pools
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Bicycles
  • Bodyboard
  • Casino (5,931 square foot of space)
  • Children's pool
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Gaming table
  • Gym
  • Kayaking
  • Library
  • Mini golf
  • Playground
  • Sailing
  • Scuba diving
  • Shopping
  • Snorkelling
  • Tennis
  • Waterslide
  • Yoga classes

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Dining table
  • Free children's club
  • Free water park access
  • In-room cot
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting room

Outdoors

  • Barbecue grill
  • Beach towels
  • Beach umbrellas
  • Garden
  • In a nature reserve
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Banquet hall
  • Built in 2004
  • Eco-friendly cleaning products used
  • Living plant wall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LED TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Dining table
  • Free bottled water
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 3:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from 21 April 2025 to 30 November 2025 (completion date subject to change). The following areas are affected:
  • One of the swimming pools
  • Bar/lounge
  • Lobby
  • Selected guestrooms

Guests will have access to the following alternative facilities during the renovation:

  • Recreational facilities

Renovation work will only be conducted during working hours on weekdays. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property uses eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher and a first aid kit in all accommodation.

We should mention

  • Pool access available from 9:00 AM to 6:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Free WiFi in public areas has a 3-device limit.

Property is also known as

All Inclusive Bahia
All Inclusive Bahia Principe
Bahia All Inclusive
Bahia Principe All Inclusive
Grand Bahia Principe All Inclusive
Grand Bahia Principe Punta Cana
Grand Bahia Principe Punta Cana All Inclusive
Punta Cana Grand Bahia
Bahia Principe Grand Punta Cana
Grand Bahia Principe Punta Cana All Inclusive
Bahia Principe Grand Punta Cana All Inclusive
Bahia Principe Grand Punta Cana - All Inclusive Punta Cana

Frequently asked questions

What is the cancellation policy at Bahia Principe Grand Punta Cana - All Inclusive?

Bahia Principe Grand Punta Cana - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Bahia Principe Grand Punta Cana - All Inclusive?

Yep, Bahia Principe Grand Punta Cana - All Inclusive has a free self car park.

Are there any beaches close to Bahia Principe Grand Punta Cana - All Inclusive?

Yep, Bahia Principe Grand Punta Cana - All Inclusive is a short 15-minute walk from Arena Gorda Beach. Fun beach activities include volleyball, snorkelling and scuba diving.

Is there a spa on site at Bahia Principe Grand Punta Cana - All Inclusive?

Yep, Bahia Spa is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body scrubs, facials and body treatments, as well as deep-tissue massages.

Does Bahia Principe Grand Punta Cana - All Inclusive have a pool?

Bahia Principe Grand Punta Cana - All Inclusive has 5 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a drink from one of the bars. The pool is open 9:00 AM to 6:00 PM. The property will be renovating one of the swimming pools from April 21 2025 until November 30 2025 (completion date subject to change).

Does Bahia Principe Grand Punta Cana - All Inclusive have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Bahia Principe Grand Punta Cana - All Inclusive?

Bahia Principe Grand Punta Cana - All Inclusive features 3 beach bars, 5 outdoor pools and a full-service spa. All guestrooms come with Private jetted baths, pillowtop beds and premium bedding.

What makes Bahia Principe Grand Punta Cana - All Inclusive a romantic place to stay?

A hot tub, plus Jetted bath in the guestrooms, help set the scene for a romantic weekend at Bahia Principe Grand Punta Cana - All Inclusive.

Is Bahia Principe Grand Punta Cana - All Inclusive family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as free infant beds in the guestrooms, it's no surprise that Bahia Principe Grand Punta Cana - All Inclusive is a hit with families.

Are there hot tubs in the rooms at Bahia Principe Grand Punta Cana - All Inclusive?

No, but there are Jetted bath in the guestrooms.

Does Bahia Principe Grand Punta Cana - All Inclusive serve breakfast?

Sure does, complimentary buffet brekkie is served daily from 7:00 AM to 10:30 AM.

Is there a free airport shuttle available at Bahia Principe Grand Punta Cana - All Inclusive?

No, but there's an airport shuttle for a fee.

Is there a bar or restaurant at Bahia Principe Grand Punta Cana - All Inclusive?

Relax with a coldie at the 3 beach bars, 2 poolside bars or 8 lounge bars, and grab a meal at the onsite restaurant that serves Mongolian cuisine. The property will be renovating its bar from April 21 2025 until November 30 2025 (completion date subject to change).

What time are check-in & check-out at Bahia Principe Grand Punta Cana - All Inclusive?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Bahia Principe Grand Punta Cana - All Inclusive?

No, pets are not allowed.

Is there a golf course on site at Bahia Principe Grand Punta Cana - All Inclusive?

There is a golf course next to Bahia Principe Grand Punta Cana - All Inclusive.

Bahia Principe Grand Punta Cana - All Inclusive Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 591 out of 1600 reviews
Rating 8 - Good. 356 out of 1600 reviews
Rating 6 - Okay. 268 out of 1600 reviews
Rating 4 - Poor. 172 out of 1600 reviews
Rating 2 - Terrible. 213 out of 1600 reviews

7.6/10

Cleanliness

7.6/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Anthony

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Lets begin with the horrible smell of sewer as soon as you walk into the room. 24hrs later the entire ceiling in the bathroom collapsed, I waited almost 3 hours for someone to finally do something. Getting a ahold of the front desk is a mission in its self. The people are nice but everything is very disorganized.
Stayed 3 nights in Sep 2025

8/10 Good

Naycha Melendez

Liked: Staff & service, property conditions & facilities
Todo super exepto el olor en algunas areas
Stayed 4 nights in Sep 2025

8/10 Good

Pedro

Liked: Cleanliness
Only problem lot salesman try fallow me try sale prestige vacation,another situation area swimming pool bar, bartender asking personal questions at the end he know I’m from Dominican Rep.like him, he said something offended to me you are a peasant, and served another people come after me, we left to another swimming pool, His Name is Ramón
Stayed 3 nights in Sep 2025

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I took my first solo vacation here. I felt completely safe and plan on bringing my kids back. It was super family friendly. Everyone spoke to you and was so helpful and nice. It was beautiful.
Stayed 4 nights in Sep 2025

10/10 Excellent

Arlington Kelly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything. It felt safer and had a wonderful time with my wife. They make it very especial for her. On her birthday 🎂 it was wondering . She had a wonderful time
Stayed 5 nights in Aug 2025

10/10 Excellent

Delimar

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have a really wonderful experience with all my family. I recommended
Stayed 4 nights in Sep 2025

6/10 Okay

Juan

Travelled with family
Disliked: Staff & service
The dining room has no air conditioner therefore is very uncomfortable to eat there
Stayed 4 nights in Aug 2025

4/10 Poor

EDYTA

Liked: Cleanliness, staff & service, property conditions & facilities
Trgtre
Stayed 5 nights in Aug 2025

10/10 Excellent

Yoana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely loved the staff and hotel is super clean.
Stayed 6 nights in Sep 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was great with plenty of selectoon each day
Stayed 7 nights in Jul 2025

8/10 Good

Jonida

Travelled with family
Liked: Amenities
We had a great time, service was great too
Stayed 7 nights in Aug 2025

10/10 Excellent

Tita

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 6 nights in May 2025

10/10 Excellent

Mohamed

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent room service
Stayed 5 nights in Aug 2025

10/10 Excellent

Valbona

Liked: Cleanliness, property conditions & facilities
Best vacation ever
Stayed 4 nights in Aug 2025

10/10 Excellent

Karen

Liked: Cleanliness

4/10 Poor

Shaniqua

Travelled with family
Liked: Cleanliness, staff & service
The resort is very clean however, they mislead you into a fake welcome breakfast to sell you their timeshare! It ruins your entire day! The more you say no the more they keep trying to sell it.
Stayed 4 nights in Aug 2025

10/10 Excellent

Diego

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exellent
Stayed 5 nights in Aug 2025

10/10 Excellent

Rocio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Little disorganized when it came to receiving you
Stayed 5 nights in Aug 2025

2/10 Terrible

Alejandro, Oak Lawn

Disliked: Cleanliness, staff & service, property conditions & facilities
My overall experience was bad.From the rude staff,the fighting of prestige club
Stayed 4 nights in Aug 2025

8/10 Good

Seedorf

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice pools
Stayed 7 nights in Aug 2025

8/10 Good

Asif

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a wonderful time there, also very nice choices of food and drinks. Also friendly staff.
Stayed 6 nights in Aug 2025

8/10 Good

Angela

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very friendly. The food options were decent, even though there was a particular smell in the main dining room. The rooms were nice. The resort was huge, as it was a combination of several, waiting for the train could be a lil frustrating. Overall, we loved our stay.
Stayed 4 nights in Aug 2025

8/10 Good

María

Liked: Cleanliness, staff & service, property conditions & facilities
Mejorar las afueras del hotel
Stayed 5 nights in Aug 2025

6/10 Okay

Ignacio L

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Place is huge, construction in the middle of the resort, beach is really dirty, friendly staff in general, check in takes a long time specially if you get there around 2pm, food is good at the main buffet, Stake House Rodizio (Recommend), drinks are limit to local rum and cheap liquor, if you want a real scotch or vocka or tequila you need to pay for it, basically the all inclusive is room, beers, coffee and some basic cocktails, need reservations to eat at specialty restaurants, but be careful with the time, it shows on your reservation as military time(not regular hours) we came to the Japanese confused with the time and basically the girl inside send us back to the buffet because we didn’t know at what time was our reservation setup, the party at pueblito cost $12.00 per person and you will eat the same burger that they serve free at the beach snack bar and the same cheap cocktails, live music is ok, It is not a bad place to stay for 3 days after that you will be tire is the same, be careful with the time share guys- they called Privilege, they will attack you everyday with the same questions, every time you go to the main lobby bar, which is the only one that you can use other that the pool ones, or you go to the buffet, you will expend the first 5 minutes answering these guys questions about where are you front?, and so on and on.
Stayed 5 nights in Aug 2025

8/10 Good

Hitesh

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean all over. Very friendly staff. All of them starting from the front desk to the room cleaning lady.
Stayed 5 nights in Aug 2025