Barceló Bávaro Palace - All Inclusive

4.5 star property
Luxury property on the beach, with 4 outdoor pools

Photo gallery for Barceló Bávaro Palace - All Inclusive

4 outdoor pools, pool umbrellas, pool loungers
Creator video
Terrace/patio
Private beach, white sand, sun-loungers, beach towels
Rainfall showerhead, free toiletries, hair dryer, bathrobes

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Breakfast included
The current price is NZ$979
includes taxes & fees
5 Jan - 6 Jan 2026

Explore the area

View map
Carretera Bávaro Km. 1, Playa Bávaro, Punta Cana, La Altagracia, 23301
  • Place, The Lakes Barcelo Bavaro Golf Course
    ‪9 min walk‬
  • Place, Bavaro Beach
    ‪11 min walk‬
  • Place, Cocotal Golf and Country Club
    ‪3 min drive‬
  • Airport, Punta Cana (PUJ-Punta Cana Intl.)
    ‪30 min drive‬

Room options

Family Room

8.2 out of 10
Very good
(58 reviews)

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
Dining table
  • 59 sq m
  • Sleeps 5
  • 1 King Bed

Family Duplex

8.4 out of 10
Very good
(51 reviews)

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
Dining table
  • 56 sq m
  • Sleeps 4
  • 1 King Bed

Junior Suite (Family Premium Level)

7.6 out of 10
Good
(8 reviews)

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
Dining table
  • 96 sq m
  • Sleeps 5
  • 1 King Bed

Junior Suite

8.2 out of 10
Very good
(345 reviews)

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Private outdoor hot tub
Air conditioning
Connecting rooms available
Fridge
  • 56 sq m
  • Sleeps 4
  • 1 King Bed

Superior Room

8.2 out of 10
Very good
(183 reviews)

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
Dining table
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

Suite, Sea View (Premium Level Room)

9.4 out of 10
Exceptional
(18 reviews)

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Private outdoor hot tub
Air conditioning
Connecting rooms available
Fridge
  • 119 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

Panoramic Suite, Sea View (Premium Level Room)

7.2 out of 10
Good
(5 reviews)

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Private outdoor hot tub
Air conditioning
Connecting rooms available
Fridge
  • 127 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

Junior Suite, Sea View (Premium Level)

7.6 out of 10
Good
(31 reviews)

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Private outdoor hot tub
Air conditioning
Connecting rooms available
Fridge
  • 59 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

Junior Suite (Family Premium Level - 4A1C)

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
Dining table
  • Sleeps 5
  • 1 King Bed

Junior Suite (Family Premium Level - 3A2C)

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
Dining table
  • Sleeps 5
  • 1 King Bed

Junior Suite (Family Premium Level - 2A3C)

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
Dining table
  • Sleeps 5
  • 1 King Bed

About the area

Punta Cana

You'll be connected to the convention centre at Barceló Bávaro Palace - All Inclusive, and within just a 15-minute stroll of Bavaro Beach and Barceló Bávaro Convention Center. Highlights at this luxury property include 7 restaurants, 4 outdoor swimming pools and a full-service spa. .A relaxing day at Barcelo U Spa can include beachside massages, body wraps and body scrubs along with aromatherapy and hydrotherapy. The buffet restaurant, Miramar Buffet, serves international cuisine and is open for breakfast, lunch and dinner. With 4 poolside bars and 8 lounge bars to choose from, you can enjoy a drink at the property. Spend the day at the private beach where you'll find sunloungers, and enjoy the 4 outdoor tennis courts and golf course. 123786 square feet (11500 square metres) of event facilities include meeting rooms and a conference centre, and other business amenities include a business centre. Additionally, you'll find a water park, a nightclub and free Wi-Fi in public areas. Free buffet breakfast is available daily between 6:30 AM and 11:00 AM. There's also free self parking, along with the convenience of an area shuttle. .Attractions within a 10-minute drive of this 4.5-property class Bávaro property include Cocotal Golf and Country Club and Downtown Punta Cana.

What's nearby

  • Barceló Bávaro Convention Center - 1 min walk - 0.0 km
  • The Lakes Barcelo Bavaro Golf Course - 9 min walk - 0.8 km
  • Bavaro Beach - 11 min walk - 1.0 km
  • Cocotal Golf and Country Club - 3 min drive - 1.6 km
  • Punta Cana Beach - 36 min drive - 23.7 km

Getting around

  • Punta Cana (PUJ-Punta Cana Intl.) - 24 min drive

Restaurants

  • ‪Miramar - ‬11 min walk
  • ‪Jellyfish Beach Restaurant - ‬8 min drive
  • ‪Coral Sea Food - ‬11 min walk
  • ‪Nova Beach Club - ‬16 min walk
  • ‪La Brisa - ‬6 min walk

About this property

Barceló Bávaro Palace - All Inclusive

Luxury property on the beach, with 4 outdoor pools
Barceló Bávaro Palace - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Simply walk outside to smell the salty air and watch the ocean waves from the white sand beach. Summer fun is a breeze at Barceló Bávaro Palace - All Inclusive, where you can play a round of golf at the golf course, cool off in one of the 4 outdoor swimming pools and enjoy a treatment at the full-service spa.

Free breakfast is served daily. There are 7 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 4 poolside bars and 8 bars/lounges. Public spaces have free WiFi. This all-inclusive property also offers a water park (surcharge), a complimentary children's club and a children's pool. Free self parking is available.

This 4.5-star Punta Cana property is smoke free.

  • 1402 guestrooms or units
  • 4 levels
  • 6 buildings
  • 7 dining venues
  • 4 bars by the pool
  • 8 bars or lounges
  • Conference rooms
  • 123786 sq ft of conference space
  • 11500 sq. m of conference space
  • Built in 2010
  • Buffet breakfast (free)
  • Nightclub
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Coffee shop
Barceló Bávaro Palace - All Inclusive offers 1402 accommodations, which are accessible via exterior corridors and feature minibars and a safe. Rooms open to balconies. This individually decorated and furnished accommodation has separate sitting areas and includes dining tables. Beds feature premium bedding. Flat-screen televisions come with cable channels and pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include baths or showers with a rainfall showerhead, bathrobes, complimentary toiletries and hairdryers.

This Punta Cana property provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is provided on a daily basis.

Barcelo U Spa has 17 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include facials, body wraps and body scrubs. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a mud bath, a sauna, a hot tub and Turkish bath/hammam. Guests under 16 years old are not allowed in the spa. There are hot springs/mineral springs on site.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 11:00 AM
  • 4 poolside bars
  • 7 restaurants
  • 8 bars/lounges
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Kyoto
  • La Dolce Vita
  • La Fuente
  • Miramar Buffet
  • Santa Fe Steak House

Things to do

  • 18-hole golf course
  • 4 outdoor pools
  • 4 outdoor tennis courts
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Bowling alley
  • Children's pool
  • Evening entertainment
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Golf
  • Golf lessons
  • Gym
  • Kayaking
  • Mini golf
  • Motor boating
  • Nightclub
  • Pilates classes
  • Playground
  • Pro golf shop
  • Sailing
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkelling
  • Water park
  • Water skiing
  • Waterslide
  • Windsurfing
  • Yoga classes

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Bowling alley
  • Children's pool
  • Dining table
  • Free children's club
  • Free supervised activities for children
  • In-room refrigerator
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli
  • Water park (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre (123,786 square foot of space)
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • In a regional park
  • On a lake
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 17 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Hot/mineral springs
  • Hydrotherapy
  • Manicures/pedicures
  • Mud bath
  • Outdoor treatment areas
  • Sauna
  • Turkish bath

Accessibility

  • Lift
  • Tile flooring in room

More

  • 4 floors
  • 6 buildings
  • Banquet hall
  • Built in 2010
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Dining table
  • Free bottled water
  • Minibar
  • Refrigerator
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Desk chair
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express and Eurocard. Cash is not accepted. 
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

All Inclusive Deluxe
Barceló Bávaro Palace Deluxe
Barceló Bávaro Palace Deluxe All Inclusive
Barceló Bávaro Palace Deluxe All Inclusive Punta Cana
Barceló Bávaro Palace Deluxe Punta Cana
Barceló Palace Deluxe
Deluxe All Inclusive
Palace Deluxe
Barceló Bávaro Palace All Inclusive Punta Cana
Barceló Bávaro Palace All Inclusive
Barceló Bávaro Palace Punta Cana
Barceló Bávaro Palace
Barcelo Bavaro Palace Deluxe Hotel Punta Cana
Barceló Bávaro Palace All Inclusive All-inclusive property
Barceló Bávaro Inclusive incl
Barceló Bávaro Palace - All Inclusive Punta Cana
Barceló Bávaro Palace - All Inclusive All-inclusive property

Frequently asked questions

What is the cancellation policy at Barceló Bávaro Palace - All Inclusive?

Barceló Bávaro Palace - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Barceló Bávaro Palace - All Inclusive?

As of 14 Dec 2025, prices found for a 1-night stay for 2 adults at Barceló Bávaro Palace - All Inclusive on 5 Jan 2026 start from NZ$978.7, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Barceló Bávaro Palace - All Inclusive?

Yep, Barceló Bávaro Palace - All Inclusive has a free self car park.

Are there any beaches close to Barceló Bávaro Palace - All Inclusive?

Yep, Barceló Bávaro Palace - All Inclusive is a short 12-minute walk from Bavaro Beach. Fun beach activities include volleyball, snorkelling and scuba diving. You can also find motor boats.

Is there a spa on site at Barceló Bávaro Palace - All Inclusive?

Yep, Barcelo U Spa is available for guests. It has a hot tub, a sauna, a mud bath and hot springs. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as beachside massages.

Does Barceló Bávaro Palace - All Inclusive have a pool?

Yep, and guests love it! Barceló Bávaro Palace - All Inclusive has 4 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a drink from one of the bars.

Does Barceló Bávaro Palace - All Inclusive have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Barceló Bávaro Palace - All Inclusive?

Barceló Bávaro Palace - All Inclusive features a private beach, 4 poolside bars and 4 outdoor pools. All guestrooms come with premium bedding and 24-hour room service.

What makes Barceló Bávaro Palace - All Inclusive a romantic place to stay?

A hot tub and couples spa treatments, as well as rainfall showerheads and premium bedding in the guestrooms, help set the scene for a romantic weekend at Barceló Bávaro Palace - All Inclusive.

Is Barceló Bávaro Palace - All Inclusive family-friendly?

You bet! With amenities such as a free children's club, a children's pool and free supervised childcare, it's no surprise that Barceló Bávaro Palace - All Inclusive is a hit with families.

Does Barceló Bávaro Palace - All Inclusive serve breakfast?

You bet, complimentary buffet breakfast is offered daily between 6:30 AM and 11:00 AM.

Is there a free airport shuttle available at Barceló Bávaro Palace - All Inclusive?

No, Barceló Bávaro Palace - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Barceló Bávaro Palace - All Inclusive?

Relax with a coldie at the 4 poolside bars or 8 lounge bars, and grab a meal at the onsite restaurant that serves international cuisine.

What time are check-in & check-out at Barceló Bávaro Palace - All Inclusive?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Barceló Bávaro Palace - All Inclusive?

No, pets are not allowed.

Is there a golf course on site at Barceló Bávaro Palace - All Inclusive?

Yep, Barceló Bávaro Palace - All Inclusive has an 18-hole golf course. Golf lessons, mini golf and a golf pro shop are available.

Barceló Bávaro Palace - All Inclusive Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 2645 out of 5453 reviews
Rating 8 - Good. 1251 out of 5453 reviews
Rating 6 - Okay. 807 out of 5453 reviews
Rating 4 - Poor. 382 out of 5453 reviews
Rating 2 - Terrible. 368 out of 5453 reviews

8.4/10

Cleanliness

8.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Robert

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
We were put in the wrong room at first. We did not receive several things that said it would be in our room. The food was mediocre at best with limited options.
Stayed 4 nights in Sep 2025

2/10 Terrible

Myrna

Disliked: Cleanliness, staff & service, property conditions & facilities
Did not like it
Stayed 3 nights in Sep 2025

10/10 Excellent

Geunwoo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place to stay for vacation
Stayed 6 nights in May 2025

10/10 Excellent

Frank

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet
Stayed 4 nights in Aug 2025

10/10 Excellent

Amanda

Travelled with group
Liked: Cleanliness, amenities
All the extracurricular activities
Stayed 5 nights in Aug 2025

10/10 Excellent

Kayla

Stayed 3 nights in Sep 2025

8/10 Good

Diana

Stayed 6 nights in Sep 2025

2/10 Terrible

Thalia De La Caridad Crespo

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
DO NOT GO HERE!!! They rate themselves as a five start hotel but there were TERMITES everywhere!!! I woke up with a rash all over my body everyday and did not understand why. One day I come back to my hotel room and I see TERMITES all over the bathroom sink, personal items, and the bed. I called to complain and for them to give me new toothbrushes but they took one hour to bring me the toothbrushes, didn’t apologize for the termites or come in and to see what I was referring to. I had to take Benadryl because my reaction and rashes were getting worse to the point my throat was getting affected. I had to clean the termites myself but they kept coming back. When I went to complain during my checkout, their response was that they were a five star hotel. DO NOT COME HERE IF YOU OR YOUR KIDS HAVE ANY TYPE OF ALLERGIC REACTIONS!!!! I saw cockroaches inside the establishments, every time you would walk inside a dining room or bathroom it smelled like dust and rotten wood. No service at the pool or beach, you have to get your own drinks and I have been to resorts where they bring you your own drinks at the beach and pool. The Mediterranean and Spanish restaurant were good, service exceptional. However, the steakhouse was absolutely awful, you couldn’t even stick your fork through the meat and I had to cut the steak for a solid two minutes. Personally, I have never seen a NY strip with bone but that’s what they served. I WISH I COULD GIVE THEM ZERO STARS. NEVER RETURNING AGAIN.
Stayed 4 nights in Sep 2025

10/10 Excellent

Tho Anh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious balcony with jacuzzi and comfortable chairs and table, with sea view to enjoy relaxation. Delicious meals at a la carte restaurants with friendly and professionally staff. Staff always greet, smile. Buffets everywhere, even at sport bar, at the beach....
Stayed 4 nights in Sep 2025

10/10 Excellent

Iris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very secured, very clean, beautiful beach and garden. The food was great.
Stayed 8 nights in Sep 2025

8/10 Good

Raven

Stayed 3 nights in Aug 2025

8/10 Good

Maria Lorena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2025

10/10 Excellent

Lazaro

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family friendly and staff were very nice
Stayed 7 nights in Sep 2025

8/10 Good

Nestor

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good overall, we got a 4th floor no elevator room, and distance to dining, pool and beach was exhausting, other than that it was good, also washroom was clogged for 3 days until they come to fix it
Stayed 7 nights in Sep 2025

10/10 Excellent

Ralf

Liked: Cleanliness, staff & service, property conditions & facilities
This is our 3rd time at this property and each time we come is better than the last.
Stayed 7 nights in Aug 2025

10/10 Excellent

Alexis Davila

Stayed 5 nights in Aug 2025

10/10 Excellent

María M Colón

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena
Stayed 3 nights in Sep 2025

6/10 Okay

Alejandra

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, amenities
Check in was very slow even though it didn't look too busy. There are many pools and the beach had a lot of seaweed. We weren't able to reallg enjoy that. The staff and service was unpleasant as staff didn't seem to want to answer questions, make drinks at bars, or provide service at the buffets. Most times we asked for something it was meant with a below average attitude. There was a male staff member that followed us one night and insisted on coming to our room (one of the girls was flirtacious) but it made me uncomfortable that i had to say no many times. Food was mediocre. It was nearly imposible to book any dinners at the restaurants because they were booked 4 or more days out and we weren't there that long. Overall, would not recommend or come again. Casino was fun and the disco was pleasantly a good time.
Stayed 3 nights in Aug 2025

10/10 Excellent

Beatriz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lo mejor de lo mejor, no te dan ganas de irte
Stayed 6 nights in Sep 2025

8/10 Good

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyes the bar at the pool a nd how friendly the staff was.
Stayed 3 nights in Sep 2025

8/10 Good

Alan Hunter

Travelled with partner
Everything about the property was nice. My only suggestion is to hire a few professional dancers to entice guests to actually dance at the disco. And hire a professionally trained chef instructor to train the kitchen staff.
Stayed 4 nights in Sep 2025

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wasn’t amazed by the facilities features due to the lack of time to go everywhere.(is huge) besides the pool which I got to explore. But I will say, the food was one of the best I’ve tried in any hotel in the area, and the staff was very friendly and diligent. The treatment I got was worth every penny spent at this location. I’d like to give a shout out to Cesar Guerrero, is a personal butter that wasn’t even assigned to me, and he made every effort possible to make me and my family feel like we were royal family. Thank you so much guys!!!
Stayed 4 nights in Sep 2025

4/10 Poor

Marina

Disliked: Staff & service, property conditions & facilities
Stayed 8 nights in Aug 2025

6/10 Okay

Ashley

Travelled with family
Liked: Cleanliness, property conditions & facilities
We have been to other resorts in Punta Cana and have had such different experiences when it came to service. No body seemed to care about us here and the service was not friendly.
Stayed 7 nights in Aug 2025

6/10 Okay

Brad

Travelled with group
Liked: Property conditions & facilities
food quality was average and the concierge was not very helpful on several occasions.
Stayed 5 nights in Aug 2025