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Sunscape Coco Punta Cana - All Inclusive

4.0 star property
Stylish hotel on the shore with 6 outdoor swimming pools

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Photo gallery for Sunscape Coco Punta Cana - All Inclusive

Aerial view
Free minibar items, in-room safe, desk, blackout curtains
14 restaurants, breakfast, lunch, dinner served; international cuisine
Free minibar items, in-room safe, desk, blackout curtains
On the beach, white sand, sun-loungers, beach towels
Reviews
7.8

Good

Popular amenities

  • Spa
  • Pool
  • Breakfast includedBreakfast includedBreakfast included
  • Parking includedParking includedParking included
  • HousekeepingHousekeepingHousekeeping
  • Room serviceRoom serviceRoom service

Explore the area

Map
Cabeza de Toro, Punta Cana, La Altagracia, 23000
  • Popular LocationCabeza de Toro Beach8 min walk
  • Popular LocationCatalonia Caribe Golf Club3 min drive
  • AirportPunta Cana (PUJ-Punta Cana Intl.)19 min drive
  • Popular LocationBavaro Beach25 min drive

Room options

Junior Suite, Pool Access (Sun Club)

Highlights

Balcony or patio
Air conditioning
Minibar (some free items)
TV
Renovated in 2023
Ceiling fan
Blackout curtains
Hairdryer
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 King Bed, Pool View (Sun Club, Adults Only)

Highlights

Balcony or patio
Air conditioning
Minibar (some free items)
TV
Renovated in 2023
Ceiling fan
Blackout curtains
Hairdryer
  • Sleeps 2
  • 1 King Bed

Junior Suite, 2 Double Beds, Pool View (Sun Club, Adults Only)

Highlights

Balcony or patio
Air conditioning
Minibar (some free items)
TV
Renovated in 2023
Ceiling fan
Blackout curtains
Hairdryer
  • Sleeps 3
  • 2 Double Beds

Junior Suite, Pool Access (Sun Club)

Highlights

Balcony or patio
Air conditioning
Minibar (some free items)
TV
Renovated in 2023
Ceiling fan
Blackout curtains
Hairdryer
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed (Tropical View)

Highlights

Balcony or patio
Air conditioning
Minibar (some free items)
TV
Renovated in 2023
Ceiling fan
Blackout curtains
Hairdryer
  • Sleeps 3
  • 1 King Bed

Deluxe Double Room, 2 Double Beds (Tropical View)

Highlights

Balcony or patio
Air conditioning
Minibar (some free items)
TV
Renovated in 2023
Ceiling fan
Blackout curtains
Hairdryer
  • Sleeps 4
  • 2 Double Beds

Family Suite, 3 Bedrooms (Sun Club, Tropical View)

Highlights

Balcony or patio
Air conditioning
Minibar (some free items)
TV
Renovated in 2023
Ceiling fan
Blackout curtains
Hairdryer
  • Sleeps 8
  • 1 King Bed, 2 Double Beds and 3 Single Beds

Family Room (Deluxe, Sun Club)

Highlights

Balcony or patio
Air conditioning
Minibar (some free items)
TV
Renovated in 2023
Ceiling fan
Blackout curtains
Hairdryer
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

Family Suite, 2 Bedrooms, Oceanfront (Sun Club)

Highlights

Balcony or patio
Air conditioning
Minibar (some free items)
TV
Renovated in 2023
Ceiling fan
Blackout curtains
Hairdryer
  • Sleeps 5
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed

Honeymoon Suite, 1 King Bed, Oceanfront (Sun Club, Adults Only)

Highlights

Balcony or patio
Air conditioning
Minibar (some free items)
TV
Renovated in 2023
Ceiling fan
Blackout curtains
Hairdryer
  • Sleeps 2
  • 1 King Bed

Family Suite, Multiple Beds (Deluxe)

Highlights

Balcony or patio
Air conditioning
Minibar (some free items)
TV
Renovated in 2023
Ceiling fan
Blackout curtains
Hairdryer
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

Junior Suite (Sun Club, Swim out, Adults Only)

Highlights

Balcony or patio
Air conditioning
Minibar (some free items)
TV
Renovated in 2023
Ceiling fan
Blackout curtains
Hairdryer
  • Sleeps 2
  • 1 King Bed

Junior Suite (Sun Club, Swim out, Adults Only)

Highlights

Balcony or patio
Air conditioning
Minibar (some free items)
TV
Renovated in 2023
Ceiling fan
Blackout curtains
Hairdryer
  • Sleeps 3
  • 2 Double Beds

Junior Room, 1 King Bed, Oceanfront (Sun Club, Adults Only)

Highlights

Balcony or patio
Air conditioning
Minibar (some free items)
TV
Renovated in 2023
Ceiling fan
Blackout curtains
Hairdryer
  • Sleeps 2
  • 1 King Bed

Honeymoon Room (Sun Club, Adults Only)

Highlights

Balcony or patio
Air conditioning
Minibar (some free items)
TV
Renovated in 2023
Ceiling fan
Blackout curtains
Hairdryer
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed (Sun Club, Honeymoon, Adults Only)

Highlights

Balcony or patio
Air conditioning
Minibar (some free items)
TV
Renovated in 2023
Ceiling fan
Blackout curtains
Hairdryer
  • Sleeps 2
  • 1 King Bed

Junior Suite, Pool Access, Pool View (Sun Club, Adults Only)

Highlights

Balcony or patio
Air conditioning
Minibar (some free items)
TV
Renovated in 2023
Ceiling fan
Blackout curtains
Hairdryer
  • Sleeps 3
  • 2 Double Beds

Junior Suite, Pool Access, Pool View (Sun Club, Adults Only)

Highlights

Balcony or patio
Air conditioning
Minibar (some free items)
TV
Renovated in 2023
Ceiling fan
Blackout curtains
Hairdryer
  • Sleeps 2
  • 1 King Bed

Superior Room (Sun Club, Tropical View, Adults Only)

Highlights

Balcony or patio
Air conditioning
Minibar (some free items)
TV
Renovated in 2023
Ceiling fan
Blackout curtains
Hairdryer
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed, Pool View (Sun Club, Adults Only)

Highlights

Balcony or patio
Air conditioning
Minibar (some free items)
TV
Renovated in 2023
Ceiling fan
Blackout curtains
Hairdryer
  • Sleeps 2
  • 1 King Bed

Junior Suite (Sun Club, Tropical View, Adults Only)

Highlights

Balcony or patio
Air conditioning
Minibar (some free items)
TV
Renovated in 2023
Ceiling fan
Blackout curtains
Hairdryer
  • Sleeps 2
  • 1 King Bed

Junior Suite (Sun Club, Tropical View, Adults Only)

Highlights

Balcony or patio
Air conditioning
Minibar (some free items)
TV
Renovated in 2023
Ceiling fan
Blackout curtains
Hairdryer
  • Sleeps 3
  • 2 Double Beds

Junior Double Room, Pool View (Sun Club)

Highlights

Balcony or patio
Air conditioning
Minibar (some free items)
TV
Renovated in 2023
Ceiling fan
Blackout curtains
Hairdryer
  • Sleeps 4
  • 2 Double Beds

Junior Suite (Sun Club, Swim out)

Highlights

Balcony or patio
Air conditioning
Minibar (some free items)
TV
Renovated in 2023
Ceiling fan
Blackout curtains
Hairdryer
  • Sleeps 3
  • 1 King Bed

Junior Suite (Sun Club, Swim out)

Highlights

Balcony or patio
Air conditioning
Minibar (some free items)
TV
Renovated in 2023
Ceiling fan
Blackout curtains
Hairdryer
  • Sleeps 4
  • 2 Double Beds

Junior Suite, Pool View (Sun Club)

Highlights

Balcony or patio
Air conditioning
Minibar (some free items)
TV
Renovated in 2023
Ceiling fan
Blackout curtains
Hairdryer
  • Sleeps 3
  • 1 King Bed

Junior Suite (Sun Club, Tropical View)

Highlights

Balcony or patio
Air conditioning
Minibar (some free items)
TV
Renovated in 2023
Ceiling fan
Blackout curtains
Hairdryer
  • Sleeps 3
  • 1 King Bed

Junior Suite (Sun Club, Tropical View)

Highlights

Balcony or patio
Air conditioning
Minibar (some free items)
TV
Renovated in 2023
Ceiling fan
Blackout curtains
Hairdryer
  • Sleeps 4
  • 2 Double Beds

Superior Room, Pool View (Deluxe)

Highlights

Balcony or patio
Air conditioning
Minibar (some free items)
TV
Renovated in 2023
Ceiling fan
Blackout curtains
Hairdryer
  • Sleeps 4
  • 2 Double Beds

Superior Room, 1 King Bed (Deluxe)

Highlights

Balcony or patio
Air conditioning
Minibar (some free items)
TV
Renovated in 2023
Ceiling fan
Blackout curtains
Hairdryer
  • Sleeps 3
  • 1 King Bed

Superior Room (Deluxe, Tropical View)

Highlights

Balcony or patio
Air conditioning
Minibar (some free items)
TV
Renovated in 2023
Ceiling fan
Blackout curtains
Hairdryer
  • Sleeps 4
  • 2 Double Beds

Superior Room, 1 King Bed, Pool View (Deluxe)

Highlights

Balcony or patio
Air conditioning
Minibar (some free items)
TV
Renovated in 2023
Ceiling fan
Blackout curtains
Hairdryer
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, Pool View

Highlights

Balcony or patio
Air conditioning
Minibar (some free items)
TV
Renovated in 2023
Ceiling fan
Blackout curtains
Hairdryer
  • Sleeps 3
  • 1 King Bed

Deluxe Double Room, Pool View

Highlights

Balcony or patio
Air conditioning
Minibar (some free items)
TV
Renovated in 2023
Ceiling fan
Blackout curtains
Hairdryer
  • Sleeps 4
  • 2 Double Beds

Superior Room (Deluxe, Tropical View)

Highlights

Balcony or patio
Air conditioning
Minibar (some free items)
TV
Renovated in 2023
Ceiling fan
Blackout curtains
Hairdryer
  • Sleeps 3
  • 1 King Bed

Similar properties

About the area

Punta Cana

An all-inclusive stay in Punta Cana awaits you at Sunscape Coco Punta Cana - All Inclusive. Within steps you'll find Bavaro Lagoon and Cabeza de Toro Beach within a 10-minute stroll. Highlights at this beachfront hotel include 14 restaurants, 6 outdoor swimming pools and a full-service spa. .A day of pampering at Spa by Pevonia can include deep-tissue massages, hot stone massages, body wraps and body scrubs along with access to the sauna. The buffet restaurant, Buffet Windows, serves international cuisine and is open for breakfast, lunch and dinner. With 3 beach bars and 10 lounge bars to choose from, you can enjoy a drink at the hotel. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site free water park and nightclub. 3411 square feet (317 square metres) of event facilities include meeting rooms and a conference centre, and other business amenities include a business centre. Other amenities include free Wi-Fi in public areas, a gym and a free children's club. Free buffet breakfast is available daily between 6:30 AM and 10:30 AM. There's also the convenience of free self parking. .Within a 15-minute drive of this 4-property class Punta Cana hotel, attractions include Downtown Punta Cana and Cocotal Golf and Country Club.

What's nearby

  • Cabeza de Toro Beach - 8 min walk
  • Dolphin Explorer - 16 min walk
  • Catalonia Caribe Golf Club - 3 min drive
  • Downtown Punta Cana - 10 min drive
  • Bavaro Beach - 25 min drive

Getting around

  • Punta Cana (PUJ-Punta Cana Intl.) - 19 min drive

Restaurants

  • The Cut - 14 min walk
  • Coral Sea Food - 19 min drive
  • Catalonia Bavaro Lobby Bar - 4 min drive
  • Restaurante Gran Caribe - 5 min drive
  • Bambú Bar - 19 min drive

About this property

Sunscape Coco Punta Cana - All Inclusive

Stylish hotel on the shore with 6 outdoor swimming pools
Sunscape Coco Punta Cana - All Inclusive is an all-inclusive hotel. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

As a guest of Sunscape Coco Punta Cana - All Inclusive, you'll find a full-service spa, a complimentary water park, and 6 outdoor swimming pools. There are 14 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 3 beach bars and 10 bars/lounges. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. Event space at this hotel measures 3411 square feet (317 square metres) and includes a conference centre. A children's pool, a nightclub, and a fitness centre are also featured at the business-friendly Sunscape Coco Punta Cana - All Inclusive. You'll have access to the outdoor pool at a partner property. Free self parking is available. A complete renovation of Sunscape Coco Punta Cana - All Inclusive was completed in November 2023.

Smoking is allowed in designated areas at this 4-star Punta Cana hotel.

  • 1055 guestrooms or units
  • 3 levels
  • 15 buildings
  • 14 dining venues
  • 3 bars on the beach
  • 10 bars or lounges
  • Conference rooms
  • 3411 sq ft of conference space
  • 317 sq. m of conference space
  • Buffet breakfast (free)
  • Nightclub
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar by the pool
  • Swim-up bar
Sunscape Coco Punta Cana - All Inclusive offers 1055 accommodations, which are accessible via exterior corridors and feature minibars (stocked with some free items) and a safe. Rooms open to balconies or patios. Cable televisions are provided. Bathrooms include complimentary toiletries and hairdryers.

This Punta Cana hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

Spa by Pevonia has 9 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

English, French, German, Italian, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:30 AM
  • 10 bars/lounges
  • 14 restaurants
  • 3 beach bars
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Buffet Windows
  • Chopsticks
  • Da Mario
  • Tierra
  • Tiki Tako

Things to do

  • 6 outdoor pools
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Nightclub
  • Outdoor pool (guest access)
  • Playground
  • Shopping
  • Waterslide
  • Yoga classes

Family friendly

  • 6 outdoor pools
  • Children's pool
  • Free children's club
  • Free water park access
  • In-room babysitting
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (3,411 square foot of space)
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 9 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Cobblestone flooring in public areas
  • Hardwood flooring in public areas
  • Lift
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

More

  • 15 buildings
  • 3 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas
  • Renovated entire property - November 2023

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar (limited items)
  • Limited room service

Outdoor space

  • Balcony/patio

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property is closed between 12 October and 15 October.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Sunscape Coco Punta Cana - All Inclusive

Children and extra beds

  • Children are welcome.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 24 years old.
This property accepts credit cards, debit cards and cash
On-site parties or group events are strictly prohibited
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Minimum Spring Break check-in age is 24 years old. This property accepts Visa, Mastercard, American Express, debit cards and cash. On-site parties or group events are strictly prohibited. <

We should mention

  • Pool access available from 9:00 AM to 7:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • Pets and service animals are not allowed on site.

Property is also known as

Be Live Grand All Inclusive
Be Live Grand Punta Cana
Be Live Grand Punta Cana All Inclusive
Be Live Collection Punta Cana All Inclusive
Be Live Collection All Inclusive
Be Live Collection Punta Cana
Be Live Collection All Inclusive All-inclusive property
Sunscape Coco Punta Cana
Be Live Collection Punta Cana
Be Live Collection Punta Cana All Inclusive
Sunscape Coco Punta Cana - All Inclusive Hotel
Sunscape Coco Punta Cana - All Inclusive Punta Cana
Sunscape Coco Punta Cana - All Inclusive Hotel Punta Cana

Frequently asked questions

What is the cancellation policy at Sunscape Coco Punta Cana - All Inclusive?

Sunscape Coco Punta Cana - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sunscape Coco Punta Cana - All Inclusive?

As of 17 May 2024, prices found for a 1-night stay for 2 adults at Sunscape Coco Punta Cana - All Inclusive on 10 Jun 2024 start from NZ$433.39, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Sunscape Coco Punta Cana - All Inclusive?

Yep, Sunscape Coco Punta Cana - All Inclusive has a free self car park.

Are there any beaches close to Sunscape Coco Punta Cana - All Inclusive?

Yep, Sunscape Coco Punta Cana - All Inclusive is a short 8-minute walk from Cabeza de Toro Beach.

Is there a spa on site at Sunscape Coco Punta Cana - All Inclusive?

Yep, Spa by Pevonia is available for guests. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as sports massages.

Does Sunscape Coco Punta Cana - All Inclusive have a pool?

Sunscape Coco Punta Cana - All Inclusive has 6 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 9:00 AM to 7:00 PM.

Does Sunscape Coco Punta Cana - All Inclusive have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Sunscape Coco Punta Cana - All Inclusive?

Sunscape Coco Punta Cana - All Inclusive features 3 beach bars, 6 outdoor pools and a full-service spa.

What makes Sunscape Coco Punta Cana - All Inclusive a romantic place to stay?

Couples spa treatments, plus private balconies in the guestrooms, help set the scene for a romantic weekend at Sunscape Coco Punta Cana - All Inclusive.

Is Sunscape Coco Punta Cana - All Inclusive family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as childcare services in the guestrooms, it's no surprise that Sunscape Coco Punta Cana - All Inclusive is a hit with families.

Does Sunscape Coco Punta Cana - All Inclusive serve breakfast?

You bet, complimentary buffet breakfast is on offer daily from 6:30 AM to 10:30 AM.

Is there a free airport shuttle available at Sunscape Coco Punta Cana - All Inclusive?

No, Sunscape Coco Punta Cana - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Sunscape Coco Punta Cana - All Inclusive?

Relax with a coldie at the 3 beach bars or 10 lounge bars, and grab a meal at the onsite restaurant that serves international cuisine.

What time are check-in & check-out at Sunscape Coco Punta Cana - All Inclusive?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Sunscape Coco Punta Cana - All Inclusive?

No, pets and service animals are not allowed.

Sunscape Coco Punta Cana - All Inclusive Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 18 out of 44 reviews" "
Rating 8 - Good. 11 out of 44 reviews" "
Rating 6 - Okay. 11 out of 44 reviews" "
Rating 4 - Poor. 0 out of 44 reviews" "
Rating 2 - Terrible. 4 out of 44 reviews" "

8.0/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Leonisia Guadalupe

Stayed 1 night in Jan 2024

6/10 Okay

scott, Allen Park

Stayed 5 nights in Jan 2024

6/10 Okay

Janet

Travelled with group
Liked: Cleanliness, staff & service
Stayed at Sunscape January 12-20. I would not consider it a 4 star hotel. Website states it has 14 restaurants. it has 6 actual restaurants which rotate which ones are open for dinner. Has a taco truck and pizza snack bar along with a coffee bar with outside seating.If you sign up to be a member you get access to another restaurant and pool. There is only 1 pool and a small kid pool with slide that was for very small kids.No water park on site.The room was ok would have been nice to have a sitting area and dresser. There were 3 small drawers in the closet. The air conditioner is a joke , we told the front desk and they said they would send someone to look at it, it ran constantly and never really got cold. It was hard to sleep when the room was so warm. The food at De Mario and Tierra was very good. We did enjoy the activities at the pool and beach. Entertainment staff was great! Nickolas at the entrance was awesome! He helped us get a room when front staff kept telling us it wasn't ready, we arrived at 1:00 and we were ok with waiting until 3:00 to check in but when room wasn't ready and we had to wait it was frustrating as we had been traveling all night .Overall just an average place.
Stayed 7 nights in Jan 2024

2/10 Terrible

Ekaterina

Disliked: Cleanliness, amenities, property conditions & facilities
Service is very bad, water on the floor every time, breaking glass everywhere, don’t solve a problems, foods is awful in Windows
Stayed 5 nights in Dec 2023

10/10 Excellent

Marcos

Stayed 5 nights in Dec 2023

8/10 Good

Kurt

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2023

2/10 Terrible

Seema

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
No hot water for 3 days Swim pool was filthy thru cleaned out the day we were leaving so we never used ir Wifi was down for 2 days People with rogers network (Canada) horrible connection Pasta bar was always out of items such as penne and meat sauce juice bar was never refilled On the adult side your have to pay $30 to rent the beach bed . Never mentioned anywhere.. we were told we don't need reservations.. however to watch the cooking show in Chopsticks you need to go there at 630pn to book the following slot.. no robes, slippers or toothbrush and comb in our room however the room next door (my parents) had everything
Stayed 4 nights in Dec 2023

2/10 Terrible

Laszlo

Disliked: Cleanliness, staff & service
Stayed 6 nights in Dec 2023

6/10 Okay

Irina

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The room we were assigned to originally, were dirty with the construction dust everywhere, door in the bathroom was not closed properly. We had to switch the room which cause us loosing our time to enjoy the beach and weather.
Stayed 5 nights in Dec 2023

10/10 Excellent

Vilma, Keswick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an amazing experience at Sunscape Coco. The staff is friendly and helpful and they truly made an effort to keep everyone entertained. The restaurants were clean and the food and drink selection were good. My room was big and clean. I felt safe everywhere around the hotel. Definitely, I would recommend this place.
Stayed 5 nights in Dec 2023