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Caribe Deluxe Princess - All Inclusive

5.0 star property
Beachfront property with 3 outdoor pools and full-service spa

Photo gallery for Caribe Deluxe Princess - All Inclusive

On the beach, beach umbrellas, beach towels, beach massages
Sports bar
Sports bar
3 outdoor pools, pool umbrellas, pool loungers
Breakfast, lunch, dinner served; pool views

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • All-inclusive
  • Gym
  • Room service
  • Housekeeping
The current price is NZ$422
includes taxes & fees
2 Nov - 3 Nov

Explore the area

View map
Playa Bavaro, Punta Cana, La Altagracia, 23000
  • Place, Iberostar Golf Course
    ‪3 min drive‬
  • Place, Cortecito Beach
    ‪4 min drive‬
  • Place, Arena Gorda Beach
    ‪5 min drive‬
  • Airport, Punta Cana (PUJ-Punta Cana Intl.)
    ‪24 min drive‬

Room options

View all photos for Standard Room (Super Saver)

Free minibar, in-room safe, iron/ironing board, free cots/infant beds

Standard Room (Super Saver)

8.8 out of 10
Excellent
(3 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
Flat-screen TV
Hairdryer
Private bathroom
  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Honeymoon Suite, 1 King Bed

Honeymoon Suite, 1 King Bed

Honeymoon Suite, 1 King Bed

Highlights

Balcony
Separate sitting area
Private hot tub
Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
Flat-screen TV
  • 43 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

Superior Room

Superior Room

8.6 out of 10
Excellent
(191 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
Flat-screen TV
Sofa bed - single
Hairdryer
  • 27 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Grand Room

Grand Room

Grand Room

8.0 out of 10
Very good
(72 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
Flat-screen TV
Hairdryer
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

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26 Nov - 27 Nov
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About the area

Punta Cana

A luxury stay in Punta Cana awaits you at Caribe Deluxe Princess - All Inclusive. Within just a 15-minute stroll, you'll find White Sands Golf Course and Arena Blanca Beach. Highlights at this all-inclusive property include 3 outdoor swimming pools, a full-service spa and a free water park. .A day of pampering can include beachside massages, body wraps and body scrubs along with access to the sauna and hot tub. The buffet restaurant, Higuero, is open for breakfast, lunch and dinner. Sport Bar is the property's own sports bar. Spend the day at the beach where you'll find umbrellas, and enjoy the 3 outdoor tennis courts and free kids' club. Plus you'll find free Wi-Fi in public areas, a gym and a Turkish bath/hammam. There's also free self parking, along with the convenience of a free casino shuttle. .Attractions within a 10-minute drive of this 5-property class Bávaro property include Cana Bay Golf Club and Cocotal Golf and Country Club.

What's nearby

  • Casino Avalon Princess - 17 min walk - 1.5 km
  • Iberostar Golf Course - 3 min drive - 1.6 km
  • Cortecito Beach - 4 min drive - 1.3 km
  • Arena Gorda Beach - 5 min drive - 2.8 km
  • Los Corales Beach - 9 min drive - 5.4 km

Getting around

  • Punta Cana (PUJ-Punta Cana Intl.) - 28 min drive

Restaurants

  • ‪El Carey Buffet Restaurant - ‬15 min walk
  • ‪El gaucho - ‬7 min drive
  • ‪Restaurant Mirador - ‬2 min drive
  • ‪Kanalla Sports Bar - ‬6 min walk
  • ‪El Higüero - ‬2 min walk

About this property

Caribe Deluxe Princess - All Inclusive

Beachfront property with 3 outdoor pools and full-service spa
Caribe Deluxe Princess - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

As a guest of Caribe Deluxe Princess - All Inclusive, you'll find a full-service spa, a complimentary water park, and 3 outdoor swimming pools. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a beach bar, a poolside bar and a bar/lounge. Public spaces have free WiFi.

Business amenities include a business centre and a meeting room. Event space at this property measures 3419 square feet (318 square metres) and includes conference space. A children's pool, a health club, and a sauna are also featured at the luxury Caribe Deluxe Princess - All Inclusive. You'll have access to the outdoor pool at a partner property. Self parking is free.

Smoking is allowed in designated areas at this 5-star Punta Cana property.

  • 355 guestrooms or units
  • 3 levels
  • 2 buildings
  • 3419 sq ft of conference space
  • 318 sq. m of conference space
  • Built in 2000
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Bellhop
  • Smoking in designated areas
  • Bar or lounge
  • Bar on the beach
  • Bar by the pool
  • Dining venue
  • Swim-up bar
Caribe Deluxe Princess - All Inclusive offers 355 accommodations with free minibar items and a safe. Rooms open to balconies. 50-inch flat-screen televisions come with cable channels.

Bathrooms include complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

The on-site spa has massage/treatment rooms and couples treatment room(s). Massages are available on the beach and in the spa. Other services include facials, body wraps and body scrubs. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub and Turkish bath/hammam.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Awards and affiliations

Eco-certified property
This property participates in Travelife – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free casino shuttle
  • Free uncovered self parking on site

Food and drink

  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • El Nopal
  • Higuero
  • La Tagliata
  • Sport Bar
  • Tao

Things to do

  • 3 outdoor pools
  • 3 outdoor tennis courts
  • Arcade/game room
  • Archery
  • Basketball
  • Beach volleyball
  • Bicycle rentals
  • Billiards/pool table
  • Bowling alley
  • Children's pool
  • Evening entertainment
  • Fitness classes
  • Foosball table
  • Free children's club
  • Free water park
  • Full-service spa
  • Games
  • Health club
  • Kayaking
  • Motor boating
  • Outdoor pool (guest access)
  • Parasailing
  • Personal motorised watercraft
  • Playground
  • Rowing/canoeing
  • Sauna
  • Shopping
  • Snorkelling
  • Steam room
  • Table tennis
  • Tennis lessons
  • Water skiing
  • Waterslide
  • Windsurfing

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Bowling alley
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • In-room babysitting
  • In-room cot
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3,419 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Turkish bath

Accessibility

  • No lift

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Built in 2000
  • Designated smoking areas
  • Mosquito nets

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 45
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: USD 45 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Caribe Club Princess
Caribe Club Princess Beach Resort All Inclusive Punta Cana
Caribe Club Princess Beach Resort All Inclusive
Caribe Club Princess Resort All Inclusive
Caribe Princess Resort
Club Caribe Princess
Club Princess
Princess Club Caribe
Princess Club Caribe Beach Resort
Caribe Club Princess Beach Hotel Punta Cana
Caribe Club Princess Beach Resort And Spa
Caribe Club Princess Dominican Republic
Caribe Club Princess Punta Cana
Caribe Hotel Princess
Caribe Hotel Punta Cana
Caribe Club Princess Beach Punta Cana
Caribe Club Princess Beach Resort Spa All Inclusive
Caribe Club Princess Beach All Inclusive Punta Cana
Caribe Club Princess Beach All Inclusive
Caribe Club Princess Beach Resort Punta Cana
Caribe Club Princess Beach Punta Cana
Hotel Caribe Club Princess Beach Resort & Spa Punta Cana
Punta Cana Caribe Club Princess Beach Resort & Spa Hotel
Hotel Caribe Club Princess Beach Resort & Spa
Caribe Club Princess Beach Resort & Spa Punta Cana
Caribe Hotel Princess
Caribe Club Princess Beach Hotel Punta Cana
Caribe Club Princess Dominican Republic
Caribe Club Princess Beach Resort Spa All Inclusive
Caribe Club Princess Beach Resort
Caribe Club Princess Beach
Caribe Club Princess Punta Cana
Caribe Hotel Punta Cana
Caribe Club Princess Beach Resort And Spa
Caribe Club Princess Beach Resort All Inclusive Punta Cana
Caribe Club Princess Beach Resort All Inclusive
Caribe Club Princess Beach All Inclusive
Caribe Club Princess Beach Resort Spa All Inclusive
Caribe Club Princess Beach All Inclusive Punta Cana
Hotel Caribe Club Princess Beach Resort & Spa - All Inclusive
Caribe Club Princess Beach Resort Spa All Inclusive
Caribe Club Princess Beach Resort Spa
Caribe Club Princess Beach Resort Spa
Caribe Princess Spa Inclusive

Frequently asked questions

What is the cancellation policy at Caribe Deluxe Princess - All Inclusive?

Caribe Deluxe Princess - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Caribe Deluxe Princess - All Inclusive?

As of 1 Nov 2025, prices found for a 1-night stay for 2 adults at Caribe Deluxe Princess - All Inclusive on 2 Nov 2025 start from NZ$421.68, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Caribe Deluxe Princess - All Inclusive?

Yep, Caribe Deluxe Princess - All Inclusive has a free self car park.

Are there any beaches close to Caribe Deluxe Princess - All Inclusive?

Yep, Caribe Deluxe Princess - All Inclusive is a short 14-minute walk from Arena Blanca Beach. Fun beach activities include volleyball, snorkelling and scuba diving. You can also find motor boats.

Is there a spa on site at Caribe Deluxe Princess - All Inclusive?

Yep, there is an onsite spa at Caribe Deluxe Princess - All Inclusive. It has a hot tub and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as beachside massages.

Does Caribe Deluxe Princess - All Inclusive have a pool?

Yep, and guests love it! Caribe Deluxe Princess - All Inclusive has 3 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

Does Caribe Deluxe Princess - All Inclusive have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Caribe Deluxe Princess - All Inclusive?

Caribe Deluxe Princess - All Inclusive features 3 outdoor pools, a full-service spa and a health club. All guestrooms come with 24-hour room service and free minibar items.

What makes Caribe Deluxe Princess - All Inclusive a romantic place to stay?

A hot tub and couples spa treatments, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Caribe Deluxe Princess - All Inclusive.

Is Caribe Deluxe Princess - All Inclusive family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as childcare services and free infant beds in the guestrooms, it's no surprise that Caribe Deluxe Princess - All Inclusive is a hit with families.

Is there a free airport shuttle available at Caribe Deluxe Princess - All Inclusive?

No, Caribe Deluxe Princess - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Caribe Deluxe Princess - All Inclusive?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Caribe Deluxe Princess - All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Caribe Deluxe Princess - All Inclusive?

No, pets are not allowed.

Is there a golf course on site at Caribe Deluxe Princess - All Inclusive?

There isn't one on site, but White Sands Golf Course is a short 14-minute walk away.

Caribe Deluxe Princess - All Inclusive Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 708 out of 1571 reviews
Rating 8 - Good. 415 out of 1571 reviews
Rating 6 - Okay. 235 out of 1571 reviews
Rating 4 - Poor. 118 out of 1571 reviews
Rating 2 - Terrible. 95 out of 1571 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Javier

This hotel in its begining must be georgeous, but right their physical facilities need
Stayed 7 nights in Jul 2025

6/10 Okay

Pamela

Stayed 7 nights in Jul 2025

4/10 Poor

Yaqua

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The food options are a joke. We were forced to eat at the buffet for the duration of our visit because the hotel had overbooked and you couldn’t make reservations through the app that they tell you to download. I only found out that that was the reason why we couldn’t make reservations and it was suggested that we should have called customer service to make reservations when we were checking out. How helpful to us at checkout? So we endurer the buffet which had mediocre food with both adults and children picking off the food with their hands.
Stayed 2 nights in Jul 2025

2/10 Terrible

Elisa

Liked: Cleanliness
Stayed 4 nights in Jul 2025

8/10 Good

Elizabeh

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The Stay was good but the bufet food was not so appetizing, always warm, not hot, and too local food. Dinner at night was good. The paying restaurant were very good.
Stayed 4 nights in Jul 2025

8/10 Good

Melvin

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excelent. Special thanks to the pool bartenders Wally and Juan. Thanks aldo to Xavier. I didnt like the fact that on the ladt day our room was not cleaned and I had to call twice for clean towels. Other than that we had a great time. The food, drinks and entertainment were great.
Stayed 4 nights in Jul 2025

6/10 Okay

Ana

Travelled with partner
El aire del cuarto no enfriaba bien, se reportó en varias ocasiones, pero no se resolviò. Las almohadas muy duras, la nevera nunca enfrió y se reportó. El buffet muy limitado y la mayoría de las comidas frías. No hay casi actividades. En fin no regresaría.
Stayed 4 nights in Jul 2025

4/10 Poor

Melina

Travelled with partner
Liked: Property conditions & facilities
The staff seem to only go out of their way for a tip. I don’t necessarily like it when they only assist you as long as you have cash on hand to offer. On top of this, they allow vendors to visit the property to sell stuff and constantly bother you when you walk past. The vendors are only there to scam people. Upon arrival, I was excited to try out one of their many restaurants, and tried to book a reservation online, and apparently all of them were reserved during the entirety of our stay. We were forced to eat at the buffet our entire stay. Another frustrating thing is that they close the pools and the beaches very early. If you plan on waiting for the sun to not be as hot to go swimming you better just assume you won’t be able to swim at all. The people at the activities center at the beach over charge you, and make sure you don’t take photos with any animals on the beach, because they take advantage of foreigners and demand money from them. The maids only give out one bathroom towel per person, and only one device can have WiFi in your room. So my husband and I had to switch between who will use the WiFi just to use our phones in bed. It wouldn’t be an issue if there was enough cell service to reach my phone, but of course there wasn’t. I will not be going back.
Stayed 3 nights in Jul 2025

10/10 Excellent

Juan Ramon

Liked: Cleanliness
Stayed 3 nights in Jul 2025

8/10 Good

Abraham

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jul 2025

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this hotel and all of the staff - will definitely return!
Stayed 7 nights in Jun 2025

4/10 Poor

Kate

Stayed 6 nights in Jul 2025

8/10 Good

Eddie Cartagena, Toa Alta

Liked: Cleanliness, staff & service, property conditions & facilities
all
Stayed 5 nights in Jul 2025

2/10 Terrible

Yelena

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
POSITIVE REVIEWS ARE SCAM! They hacked my husband's account on TripAdv*sor and posted raving reviews under his name (Kegmy R) - go look, identical reviews were left under Caribe Deluxe Princess and Tropical Princess. HE DID NOT WRITE THEM. I also left a review including a picture of me there, so you know I am a real person and to show you his profile was hacked, as you could see a picture of me in his profile. We just got back from our 2 week stay - it was the worst experience in 18 years we have been coming here - flies on food, plates and glasses are dirty. You could not find a clean table to eat at, dirty plates left everywhere, had to hunt for your own forks and knives. Ask for water and wait for 30 mins. Most workers could care less about anything, borderline rude, indifferent at best (especially in the buffet, coffee and ice-cream shops). Cleaning lady was not friendly either. Forget about pretty animals made of towels or flowers, they barely cleaned our room. Mosquitos were not fumigated even after a request. AC did not cool down the room. Beach is awful, they don't clean it, seaweed accumulates and rots, it smells. Once you pass Princess hotels - beaches are clean, but they are far away. Rooms are fairly large, but not maintained. Our shower door was falling off, toilet paper holder was broken on arrival and remained in the same spot till we left (even though cleaning came in daily, maintenance did as well). Mosquitos are everywhere.
Stayed 13 nights in Jul 2025

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Jesuris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

bryamb

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect
Stayed 4 nights in Apr 2025

4/10 Poor

Gissett

Travelled with family
Disliked: Cleanliness, property conditions & facilities
We were here for a family vacation for 6 days. To say we had a rough start is putting it nicely. The place needs more than just a face lift, it should be taken down and rebuilt at this point. It's not well kept and the beach is gross with seaweed. The resort next door at least had cleared pathways for ppl to get into the water. We didn't even get that. The food is really, really bad; at times even cold. And that's with knowing that overall resort food is not great. Some of the staff seemed annoyed if we asked for anything, so overall it was not good service. HOWEVER, we survived thanks to a handful of amazing staff that helped us enjoyed our time there. If you go here, lookout for Javier the pool guy, Francisco, the waiter (for the buffet and Italian restaurant), Gleiry (our absolute fav she made my sister's bday here soooo special!), Francisco, Sebastian, and Randy from entertainment and Edison from the swim up bar. Thanks to them we were able to enjoy our vacation!
Stayed 5 nights in Jul 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Family Friendly Resort

The resort was good and everyone was very friendly! I traveled with my husband, 3 kids (1 is special needs), and parents. Rooms: We asked to move rooms because our first room smelled like mold. The people at the reception were understanding to our needs and moved us quickly. Our new rooms were great! The rooms smelled clean and we had a better view of the outside. Bathroom area: Glass doors so not much privacy in the shower and bathroom. We had a mini refrigerator with complimentary sodas, beer, and water. Everyday our fridge had fresh cold drinks. Restaurants that were included: Good food and a variety to cater to all people. The pizza, fried platanos, sea food, and fries were all good! I would recommend to make early reservations to the Brazilian and Italian restaurants. Both restaurants were great and included. My 6 year old is special needs and a picky eater. I had to bring ready made instant rice with me on this trip because that is all he eats. Everyone at the restaurants were nice and understanding and they found ways to heat up his rice everyday. I always tipped them for this extra service. All drinks at the bar were included and were made very good. My favorite was Coco Loco! Water activities and other services are available for an additional fee. I booked mine with the resort and the prices were reasonable. We did jet skiing, banana boat, parasailing, and spa. Overall, the resort was beautiful and fun! Please visit the ice-cream and cappuccino shop and theater.
Stayed 7 nights in Jul 2025

8/10 Good

Maria altagracia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

6/10 Okay

Julia

Travelled with family
Disliked: Cleanliness
The property itself wasn’t bad but it could have been cleaner (the rooms and outdoor bathrooms). They had great food options except anything American. We couldn’t get reservations the first night so we had to do American. Wish they would have just done primarily Dominican options because their Dominican options were by far the best! Their drinks were amazing. Staff were for the most part very friendly and accommodating but I wouldn’t recommend this particular resort. The walls are paper thin, I got a world class listening of someone having intercourse late at night and then a party the following night. The sister resort next door has better buffet options, aesthetically looked a lot better, and more like a 5 star resort. If I had to give it a rating this is more of a 3 star resort in all honesty. I’ve been to 4 and 5 star resorts and they are both light years ahead of this one. This is just personal preference. May work for other people but it didn’t work for us. The rooms were 100% not actually cleaned. Just a quick shuffle. No sweeping, no mopping, no wiping down anything. So that’s what really set me down this path.
Stayed 3 nights in Jul 2025

6/10 Okay

Jacklyn

Travelled with family
Liked: Cleanliness, property conditions & facilities
The food was good overall, the buffet changed constantly with plenty of variety even for breakfast. You can only book reservations at specialty restaurants 3 days in advance and not every restaurant is open every day. You can make dinner reservations in the hotel app, but it’s easier to do at the dinner booking desk in the lobby. However, Anna Maria at the dinner booking desk was extremely rude when we attempted to ask to rebook our dinner reservation after missing it due to a late returning excursion. She was patronizing and didn’t even attempt to help. Winston, Santos and Jose De La Paz are amazing, otherwise the wait staff doesn’t go out of their way to help you unless you tip. At the pools and on the beach, there isn’t chair service for food and drinks like in other countries. They need more people to keep things clean around the pool area (pick up cups, etc). The rooms are nice, working shower and toilet, always had good water pressure and hot water. Every room has a balcony with outdoor space. The towels are a bit dingy and need to be refreshed as do the cloth napkins at restaurants, sometimes they had lipstick and stains on them. The alcohol is basic well alcohol and you can only get name brand if you upgrade to the Premium package ($40 per day, per person). I’ve never experienced this and I’ve been to over 10 all-inclusive hotels throughout the Caribbean. There is a 24-hour sports bar behind the lobby, this is the only night life.
Stayed 7 nights in Jun 2025

10/10 Excellent

Raylim

Stayed 2 nights in Jun 2025

10/10 Excellent

Guido

Liked: Cleanliness, amenities, property conditions & facilities
Ok
Stayed 4 nights in Mar 2025

10/10 Excellent

Simone Nascimento

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel!
Stayed 4 nights in Mar 2025