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Caribe Deluxe Princess - All Inclusive

5.0 star property
Luxury property on the beach, with 3 outdoor pools

Photo gallery for Caribe Deluxe Princess - All Inclusive

On the beach, beach umbrellas, beach towels, beach massages
Honeymoon Suite, 1 King Bed
Terrace/patio
3 outdoor pools, pool umbrellas, pool loungers
Sports bar

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • All-inclusive
  • Room service
  • Gym
The current price is NZ$368
includes taxes & fees
17 June - 18 June

Explore the area

Map
Playa Bavaro, Punta Cana, La Altagracia, 23000
  • Iberostar Golf Course
    ‪3 min drive‬
  • Cortecito Beach
    ‪4 min drive‬
  • Arena Gorda Beach
    ‪5 min drive‬
  • Punta Cana (PUJ-Punta Cana Intl.)
    ‪24 min drive‬

Room options

View all photos for Standard Room (Super Saver)

Free minibar, in-room safe, iron/ironing board, free cots/infant beds

Standard Room (Super Saver)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
Flat-screen TV
Hairdryer
Private bathroom
  • 27.0 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Honeymoon Suite, 1 King Bed

Honeymoon Suite, 1 King Bed | Living area

Honeymoon Suite, 1 King Bed

Highlights

Balcony
Separate sitting area
Private hot tub
Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
Flat-screen TV
  • 43 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

Superior Room

Superior Room

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
Flat-screen TV
Sofa bed - single
Hairdryer
  • 27 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Grand Room

Grand Room

Grand Room

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
Flat-screen TV
Hairdryer
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Triple Room Superior With Garden View

Bathroom

Triple Room Superior With Garden View

  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Room Superior

Bathroom

Room Superior

  • Sleeps 1
  • 1 Double Bed

View all photos for Double Room Superior

Bathroom

Double Room Superior

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite Standard With Garden View

Living room

Suite Standard With Garden View

  • Sleeps 3
  • 3 Single Beds

View all photos for Single Suite Junior With Garden View

Living room

Single Suite Junior With Garden View

  • Sleeps 1
  • 1 King Bed

View all photos for Triple Room Superior With Garden View

Bathroom

Triple Room Superior With Garden View

  • Sleeps 4
  • 2 Double Beds

View all photos for Room Standard With Garden View

Living room

Room Standard With Garden View

  • Sleeps 4
  • 2 Double Beds

View all photos for Room Standard With Garden View

Living room

Room Standard With Garden View

  • Sleeps 3
  • 2 Double Beds

View all photos for Quadruple Suite Junior

Living room

Quadruple Suite Junior

  • Sleeps 2
  • 2 Double Beds

View all photos for Suite Standard With Garden View

Living room

Suite Standard With Garden View

  • Sleeps 4
  • 2 Double Beds

View all photos for Room Superior With Garden View

Bathroom

Room Superior With Garden View

  • Sleeps 3
  • 2 Double Beds

View all photos for Quadruple Room Standard With View

Bathroom

Quadruple Room Standard With View

  • Sleeps 2
  • 2 Double Beds

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About the area

Punta Cana

A luxury stay in Punta Cana awaits you at Caribe Deluxe Princess - All Inclusive. Within just a 15-minute stroll, you'll find White Sands Golf Course and Arena Blanca Beach. Highlights at this all-inclusive property include 3 outdoor swimming pools, a full-service spa and a free water park. .A day of pampering can include beachside massages, body wraps and body scrubs along with access to the sauna and hot tub. The buffet restaurant, Higuero, is open for breakfast, lunch and dinner. Sport Bar is the property's own sports bar. Spend the day at the beach where you'll find umbrellas, and enjoy the 3 outdoor tennis courts and free kids' club. Plus you'll find free Wi-Fi in public areas, a gym and a Turkish bath/hammam. There's also free self parking, along with the convenience of a free casino shuttle. .Attractions within a 10-minute drive of this 5-property class Bávaro property include Cana Bay Golf Club and Cocotal Golf and Country Club.

What's nearby

  • Casino Avalon Princess - 19 min walk - 1.6 km
  • Iberostar Golf Course - 3 min drive - 1.6 km
  • Cortecito Beach - 4 min drive - 1.3 km
  • Arena Gorda Beach - 5 min drive - 2.8 km
  • Los Corales Beach - 9 min drive - 5.4 km

Getting around

  • Punta Cana (PUJ-Punta Cana Intl.) - 28 min drive

Restaurants

  • ‪24/7 Pub - ‬5 min drive
  • ‪El Carey Buffet Restaurant - ‬15 min walk
  • ‪El gaucho - ‬7 min drive
  • ‪Focaccia Ristorante - ‬5 min drive
  • ‪La Hispanola Restaurant - ‬5 min drive

About this property

Caribe Deluxe Princess - All Inclusive

Luxury property on the beach, with 3 outdoor pools
Caribe Deluxe Princess - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

As a guest of Caribe Deluxe Princess - All Inclusive, you'll find a full-service spa, a complimentary water park, and 3 outdoor swimming pools. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a beach bar, a poolside bar and a bar/lounge. Public spaces have free WiFi.

Business amenities include a business centre and a meeting room. Event space at this property measures 3419 square feet (318 square metres) and includes conference space. A children's pool, a health club, and a sauna are also featured at the luxury Caribe Deluxe Princess - All Inclusive. You'll have access to the outdoor pool at a partner property. Self parking is free.

Smoking is allowed in designated areas at this 5-star Punta Cana property.

  • 355 guestrooms or units
  • 3 levels
  • 2 buildings
  • 3419 sq ft of conference space
  • 318 sq. m of conference space
  • Built in 2000
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Bellhop
  • Smoking in designated areas
  • Bar or lounge
  • Bar on the beach
  • Bar by the pool
  • Dining venue
  • Swim-up bar
Caribe Deluxe Princess - All Inclusive offers 355 accommodations with free minibar items and a safe. Rooms open to balconies. 50-inch flat-screen televisions come with cable channels.

Bathrooms include complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

The on-site spa has massage/treatment rooms and couples treatment room(s). Massages are available on the beach and in the spa. Other services include facials, body wraps and body scrubs. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub and Turkish bath/hammam.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Awards and affiliations

Eco-certified property
This property participates in Travelife – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, German, Russian, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free casino shuttle
  • Free uncovered self parking on site

Food and drink

  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • El Nopal
  • Higuero
  • La Tagliata
  • Sport Bar
  • Tao

Things to do

  • 3 outdoor pools
  • 3 outdoor tennis courts
  • Arcade/game room
  • Archery
  • Basketball
  • Beach volleyball
  • Bicycle rentals
  • Billiards/pool table
  • Bowling alley
  • Children's pool
  • Evening entertainment
  • Fitness classes
  • Foosball table
  • Free children's club
  • Free water park
  • Full-service spa
  • Games
  • Health club
  • Kayaking
  • Motor boating
  • Outdoor pool (guest access)
  • Parasailing
  • Personal motorised watercraft
  • Playground
  • Rowing/canoeing
  • Sauna
  • Shopping
  • Snorkelling
  • Steam room
  • Table tennis
  • Tennis lessons
  • Water skiing
  • Waterslide
  • Windsurfing

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Bowling alley
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free cot
  • Free supervised activities for children
  • Free water park access
  • In-room babysitting
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3,419 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Turkish bath

Accessibility

  • No lift

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Built in 2000
  • Designated smoking areas
  • Mosquito nets

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 45
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: USD 45 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Caribe Club Princess
Caribe Club Princess Beach Resort All Inclusive Punta Cana
Caribe Club Princess Beach Resort All Inclusive
Caribe Club Princess Resort All Inclusive
Caribe Princess Resort
Club Caribe Princess
Club Princess
Princess Club Caribe
Princess Club Caribe Beach Resort
Caribe Club Princess Beach Hotel Punta Cana
Caribe Club Princess Beach Resort And Spa
Caribe Club Princess Dominican Republic
Caribe Club Princess Punta Cana
Caribe Hotel Princess
Caribe Hotel Punta Cana
Caribe Club Princess Beach Punta Cana
Caribe Club Princess Beach Resort Spa All Inclusive
Caribe Club Princess Beach All Inclusive Punta Cana
Caribe Club Princess Beach All Inclusive
Caribe Club Princess Beach Resort Punta Cana
Caribe Club Princess Beach Punta Cana
Hotel Caribe Club Princess Beach Resort & Spa Punta Cana
Punta Cana Caribe Club Princess Beach Resort & Spa Hotel
Hotel Caribe Club Princess Beach Resort & Spa
Caribe Club Princess Beach Resort & Spa Punta Cana
Caribe Hotel Princess
Caribe Club Princess Beach Hotel Punta Cana
Caribe Club Princess Dominican Republic
Caribe Club Princess Beach Resort Spa All Inclusive
Caribe Club Princess Beach Resort
Caribe Club Princess Beach
Caribe Club Princess Punta Cana
Caribe Hotel Punta Cana
Caribe Club Princess Beach Resort And Spa
Caribe Club Princess Beach Resort All Inclusive Punta Cana
Caribe Club Princess Beach Resort All Inclusive
Caribe Club Princess Beach All Inclusive
Caribe Club Princess Beach Resort Spa All Inclusive
Caribe Club Princess Beach All Inclusive Punta Cana
Hotel Caribe Club Princess Beach Resort & Spa - All Inclusive
Caribe Club Princess Beach Resort Spa All Inclusive
Caribe Club Princess Beach Resort Spa
Caribe Club Princess Beach Resort Spa
Caribe Princess Spa Inclusive

Frequently asked questions

What is the cancellation policy at Caribe Deluxe Princess - All Inclusive?

Caribe Deluxe Princess - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Caribe Deluxe Princess - All Inclusive?

As of 15 Jun 2025, prices found for a 1-night stay for 2 adults at Caribe Deluxe Princess - All Inclusive on 17 Jun 2025 start from NZ$368.10, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Caribe Deluxe Princess - All Inclusive?

Yep, Caribe Deluxe Princess - All Inclusive has a free self car park.

Are there any beaches close to Caribe Deluxe Princess - All Inclusive?

Yep, Caribe Deluxe Princess - All Inclusive is a short 14-minute walk from Arena Blanca Beach. Fun beach activities include volleyball, snorkelling and scuba diving. You can also find motor boats.

Is there a spa on site at Caribe Deluxe Princess - All Inclusive?

Yep, there is an onsite spa at Caribe Deluxe Princess - All Inclusive. It has a hot tub and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as beachside massages.

Does Caribe Deluxe Princess - All Inclusive have a pool?

Yep, and guests love it! Caribe Deluxe Princess - All Inclusive has 3 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

Does Caribe Deluxe Princess - All Inclusive have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Caribe Deluxe Princess - All Inclusive?

Caribe Deluxe Princess - All Inclusive features 3 outdoor pools, a full-service spa and a health club. All guestrooms come with 24-hour room service and free minibar items.

What makes Caribe Deluxe Princess - All Inclusive a romantic place to stay?

A hot tub and couples spa treatments, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Caribe Deluxe Princess - All Inclusive.

Is Caribe Deluxe Princess - All Inclusive family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as childcare services and free infant beds in the guestrooms, it's no surprise that Caribe Deluxe Princess - All Inclusive is a hit with families.

Is there a free airport shuttle available at Caribe Deluxe Princess - All Inclusive?

No, Caribe Deluxe Princess - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Caribe Deluxe Princess - All Inclusive?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Caribe Deluxe Princess - All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Caribe Deluxe Princess - All Inclusive?

No, pets are not allowed.

Is there a golf course on site at Caribe Deluxe Princess - All Inclusive?

There isn't one on site, but White Sands Golf Course is a short 14-minute walk away.

Caribe Deluxe Princess - All Inclusive Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 723 out of 1570 reviews
Rating 8 - Good. 408 out of 1570 reviews
Rating 6 - Okay. 233 out of 1570 reviews
Rating 4 - Poor. 110 out of 1570 reviews
Rating 2 - Terrible. 96 out of 1570 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Federica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful. The grounds were well kept. The walking path from the lobby to residence was a highlight with animals in their natural habitat like turtles, iguanas and birds. The beach area was large and open and after walking the beach was in my opinion the best. We had a very basic room and a terrible view but I would recommend paying extra for ome facing the ocean or property. Toilet didn’t flush that well was my only complaint. There was always fresh towels everyday. I have celiac and I had to navigate the food by myself. The buffet has one very small gluten free area (bread and cookies). The main food was not labelled with allergens and staff were not informed so left me with grilled chicken, rice potatoes mainly. Breakfast was the best (bring your own gluten free bagels etc). The chef at japanese restaurant was the only one that took my letter stated I was celiac the most serious and was the most informed. I would recommend this resort!
Stayed 5 nights in Mar 2025

4/10 Poor

Ruth

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
My room had no internet, no hot water, I called front desk 5 different times and at all times they said someone was on the way, but no one ever arrived. Some staff were great at buffet and child care ( Alexandra and Juana were amazing). However I would never again stay at this resort. Food was terrible, especially in the “new sport bar”, waste of money!
Stayed 2 nights in Mar 2025

10/10 Excellent

Maria

L'hôtel Caribe Deluxe Princess est à la hauteur de ses 5 étoiles à tout niveau. Je remercie plus particulièrement la femme d'ouvrage, Dorka qui m'a donné satisfaction à 360°, tant au niveau de son travail qu'au niveau humain sans oublier sa disponibilité et son sourire permanent. Merci
Stayed 14 nights in Feb 2025

6/10 Okay

D

Stayed 6 nights in Feb 2025

4/10 Poor

Sydney

Liked: Property conditions & facilities
Food is terrible
Stayed 4 nights in Mar 2025

6/10 Okay

Karmen

Travelled with group
Liked: Amenities, property conditions & facilities
Quiet and safe. Nice beach. Pretty landscape. Good is OK. To get access to a la. carte restaurants without hassle have to upgrade to Platinum package.
Stayed 7 nights in Feb 2025

8/10 Good

Colton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Chair hoggs

Only real complaint, beach chairs are being hogged all day by people who arent even near by or on beach. Setting towels on chairs first thing in the morning then going about their days without spending much time on the chairs at all. Room also would get a musky stink and sewer smells every afternoon.
Stayed 3 nights in Mar 2025

6/10 Okay

Yelena

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is really no evening entertainment and food was awful!
Stayed 7 nights in Feb 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Yamilkaly

Stayed 5 nights in Mar 2025

4/10 Poor

Emil

Disliked: Cleanliness
First, i would never ever come choose this resort again. And second , i would probably not chose to come to DR again.
Stayed 7 nights in Mar 2025

10/10 Excellent

Kévin

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely place!
Stayed 3 nights in Mar 2025

6/10 Okay

Peta-Gaye

Travelled with family and small children
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
There was the smell of a sewer for the first 2 days. Mosquitoes were everywhere but then the property sprayed and they were reduced. Bird droppings are on some of the chairs in the buffet area. Some had mildew. The beds are made with 2 sheets only, this was very unusual but might be an eco measure. The bathroom area had little privacy. The shower area was airtight so it smelled like mold if we didn’t leave the enclosure open. When we first checked in we had to ask housekeeping to change one of the pillows because it was smelly and to re-clean the shower area to remove some mildew spots. It was satisfactory afterwards.
Stayed 4 nights in Mar 2025

8/10 Good

Toni

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall it’s a beautiful property. The room was very clean and housekeeping did a good job daily. The food was just okay in the buffet. I would rate the buffet restaurant a 3 out of 10. Same food daily no changes. You will need reservations for all restaurants. The best food was at the Fogo Brazilian steakhouse and the second was at the Italian restaurant. The Mexican restaurant food was terrible 0 out of 10. The 24 hour bar it was okay too. The ice cream shop and coffee shop was good. Overall, you won’t starve but the food is not great. Enjoy my stay but I wouldn’t return back again.
Stayed 4 nights in Mar 2025

8/10 Good

Cody

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Overall the resort was wonderful. The property itself is beautiful and the beach is great. The food, particularly dinner was above average for an all inclusive. We did struggle to communicate with staff, as many spoke no English, including bar and dining staff. The service overall was inconsistent and sometimes lackluster, having to wait long periods of time for drinks and food. The spa was disappointing, our massage was just ok and the “jacuzzi” was a small bathtub with cold water. Overall I enjoyed my stay here and don’t regret staying at the resort, but I don’t think it will be a repeat.
Stayed 7 nights in Feb 2025

6/10 Okay

Rina

Travelled with partner
Upon check-in, we felt pressured to pay an additional $40 USD per person per day for supposed VIP Platinum benefits. Unfortunately, this was a complete waste of money, as none of the promised perks were actually delivered. I would recommend looking elsewhere for a resort that truly delivers on its promises
Stayed 4 nights in Feb 2025

4/10 Poor

Karina

Travelled with family
Disliked: Amenities
This resort is older, the check in was rough, they try but i didnt like it...the grounds are very nice though but too many negatives to post...
Stayed 1 night in Mar 2025

10/10 Excellent

Melanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spent 4 days/3 nights here to celebrate my birthday and absolutely loved it. Staff was super friendly, room was cleaned, spacious, restaurants were amazing and the food was delicious. The beach is breathtaking and the amenities of this resorts were great too.
Stayed 3 nights in Feb 2025

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recommend
Stayed 3 nights in Feb 2025

6/10 Okay

Ricki

Travelled with partner, Travelled with group
Liked: Staff & service
Disliked: Amenities
I did not feel this was a 5 star property. If I was to go back I would probably pick a different resort. I want amenities from a 5 star resort. There was no elevator. They really skimped on the food. They made it impossible to get reservations. We had to beg at guest services. Melody at guest services was very helpful but still couldn’t do anything for us for one night. There was a weird sewage smell in some places. I have no idea what my view was of my balcony faced a blank lot? We did have great service for the most part especially Welinton and Gerson at the pool bar. We loved the activities they did have like the foam party. Would have loved some more activities. The grounds were beautiful. And worst of all were the number of solicitors bothering us multiple times a day. Even though they were aware we had politely said no thank you.
Stayed 5 nights in Feb 2025

10/10 Excellent

abel, kissimmee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
fantastic
Stayed 1 night in Feb 2025

10/10 Excellent

Kings

Liked: Cleanliness, staff & service, property conditions & facilities
One of the most beautiful place I’ve ever been to.
Stayed 4 nights in Feb 2025

8/10 Good

Ashley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our time as a family of 5 (3 small kids) Everything was a one minute walk from each other- room-food-pool-beach, which made the setup so convenient. The lobby was the only thing a bit of a distance but there were shuttles every 10 minutes or less. I liked that the evening shows were at the lobby and away from the rooms, so the nights we put the kids to bed early it was quiet and couldn’t hear music or show at all. The beach was beautiful, clear water, there were waves everyday but even our 6 and 3 year old had fun playing in the ocean. The food was average, but we only ever ate in the buffet, we didn’t try any of the La carte restaurants. The only negative was the stairs going up to our room on the second floor always had a bad septic type smell. Everything was always clean, just a smell in the stair area that was very displeasing. But our room was very clean and comfortable, no complaints. The coffee shop was great too, we enjoyed the frappe daily!
Stayed 7 nights in Feb 2025

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities
May bonito limpio la gente muy atenta.
Stayed 1 night in Feb 2025

6/10 Okay

Raquel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful and well maintained. It offers nice pools and plenty of beach lounging options. The staff is friendly and helpful. Activities for all ages are available. This is a great spot for families.
Stayed 5 nights in Dec 2024