Caribe Deluxe Princess - All Inclusive

5.0 star property
Luxury property on the beach, with 3 outdoor pools

Photo gallery for Caribe Deluxe Princess - All Inclusive

On the beach, beach umbrellas, beach towels, beach massages
Property preview
Beach bar
Breakfast, lunch, dinner served; pool views
Honeymoon Suite, 1 King Bed

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • All-inclusive
  • Gym
  • Room service
  • Housekeeping
The current price is NZ$486
includes taxes & fees
17 Dec - 18 Dec

Explore the area

View map
Playa Bavaro, Punta Cana, La Altagracia, 23000
  • Place, Arena Blanca Beach
    ‪3 min walk‬
  • Place, Casino Avalon Princess
    ‪17 min walk‬
  • Place, Cortecito Beach
    ‪4 min drive‬
  • Airport, Punta Cana (PUJ-Punta Cana Intl.)
    ‪24 min drive‬

Room options

Standard Room (Super Saver)

8.8 out of 10
Excellent
(3 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
Flat-screen TV
Hairdryer
Private bathroom
  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

Honeymoon Suite, 1 King Bed

Highlights

Balcony
Separate sitting area
Private hot tub
Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
Flat-screen TV
  • 43 sq m
  • Sleeps 2
  • 1 King Bed

Superior Room

8.6 out of 10
Excellent
(195 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
Flat-screen TV
Sofa bed - single
Hairdryer
  • 27 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Grand Room

8.0 out of 10
Very good
(73 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
Flat-screen TV
Bathrobes
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Room Superior

  • 32 sq m
  • Sleeps 1

Double Room Superior

  • 32 sq m
  • Sleeps 4

Triple Room Superior with Garden View

  • 32 sq m
  • Sleeps 4

Suite Standard with Garden View

  • 32 sq m
  • Sleeps 4

Room Superior with Garden View

  • 32 sq m
  • Sleeps 3

Triple Room Superior with Garden View

  • 33 sq m
  • Sleeps 3

Single Suite Junior with Garden View

  • 33 sq m
  • Sleeps 1

Room Standard with Garden View

  • 32 sq m
  • Sleeps 3

Room Standard with Garden View

  • 32 sq m
  • Sleeps 4

Suite Standard with Garden View

  • 78 sq m
  • Sleeps 3

Quadruple Room Standard with View

  • 33 sq m
  • Sleeps 2

Quadruple Suite Junior

  • 56 sq m
  • Sleeps 2

About the area

Punta Cana

A luxury stay in Punta Cana awaits you at Caribe Deluxe Princess - All Inclusive. Within just a 15-minute stroll, you'll find White Sands Golf Course and Arena Blanca Beach. Highlights at this all-inclusive property include 3 outdoor swimming pools, a full-service spa and a free water park. .A day of pampering can include beachside massages, body wraps and body scrubs along with access to the sauna and hot tub. The buffet restaurant, Higuero, is open for breakfast, lunch and dinner. Sport Bar is the property's own sports bar. Spend the day at the beach where you'll find umbrellas, and enjoy the 3 outdoor tennis courts and free kids' club. Plus you'll find free Wi-Fi in public areas, a gym and a Turkish bath/hammam. There's also free self parking, along with the convenience of a free casino shuttle. .Attractions within a 10-minute drive of this 5-property class Bávaro property include Cana Bay Golf Club and Cocotal Golf and Country Club.

What's nearby

  • Arena Blanca Beach - 3 min walk - 0.3 km
  • Casino Avalon Princess - 17 min walk - 1.5 km
  • White Sands Golf Course - 20 min walk - 1.7 km
  • Cortecito Beach - 4 min drive - 1.3 km
  • Bavaro Beach - 18 min drive - 12.8 km

Getting around

  • Punta Cana (PUJ-Punta Cana Intl.) - 28 min drive

Restaurants

  • ‪El gaucho - ‬7 min drive
  • ‪El Carey Buffet Restaurant - ‬15 min walk
  • ‪Wasabi - ‬5 min drive
  • ‪Kanalla Sports Bar - ‬6 min walk
  • ‪Restaurant Grill La Brasa - ‬19 min walk

About this property

Caribe Deluxe Princess - All Inclusive

Luxury property on the beach, with 3 outdoor pools
Caribe Deluxe Princess - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

As a guest of Caribe Deluxe Princess - All Inclusive, you'll find a full-service spa, a complimentary water park, and 3 outdoor swimming pools. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a beach bar, a poolside bar and a bar/lounge. Public spaces have free WiFi.

Business amenities include a business centre and a meeting room. Event space at this property measures 3419 square feet (318 square metres) and includes conference space. A children's pool, a health club, and a sauna are also featured at the luxury Caribe Deluxe Princess - All Inclusive. You'll have access to the outdoor pool at a partner property. Self parking is free.

Smoking is allowed in designated areas at this 5-star Punta Cana property.

  • 355 guestrooms or units
  • 3 levels
  • 2 buildings
  • 3419 sq ft of conference space
  • 318 sq. m of conference space
  • Built in 2000
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Bellhop
  • Smoking in designated areas
  • Bar or lounge
  • Bar on the beach
  • Bar by the pool
  • Dining venue
  • Swim-up bar
Caribe Deluxe Princess - All Inclusive offers 355 accommodations with free minibar items and a safe. Rooms open to balconies. 50-inch flat-screen televisions come with cable channels.

Bathrooms include complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

The on-site spa has massage/treatment rooms and couples treatment room(s). Massages are available on the beach and in the spa. Other services include facials, body wraps and body scrubs. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub and Turkish bath/hammam.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Awards and affiliations

Eco-certified property
This property participates in Travelife – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free casino shuttle
  • Free uncovered self parking on site

Food and drink

  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • El Nopal
  • Higuero
  • La Tagliata
  • Sport Bar
  • Tao

Things to do

  • 3 outdoor pools
  • 3 outdoor tennis courts
  • Arcade/game room
  • Archery
  • Basketball
  • Beach volleyball
  • Bicycle rentals
  • Billiards/pool table
  • Bowling alley
  • Children's pool
  • Evening entertainment
  • Fitness classes
  • Foosball table
  • Free children's club
  • Free water park
  • Full-service spa
  • Games
  • Health club
  • Kayaking
  • Motor boating
  • Outdoor pool (guest access)
  • Parasailing
  • Personal motorised watercraft
  • Playground
  • Rowing/canoeing
  • Sauna
  • Shopping
  • Snorkelling
  • Steam room
  • Table tennis
  • Tennis lessons
  • Water skiing
  • Waterslide
  • Windsurfing

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Bowling alley
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • In-room babysitting
  • In-room cot
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3,419 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Turkish bath

Accessibility

  • No lift

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Built in 2000
  • Designated smoking areas
  • Mosquito nets

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 45
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: USD 45 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Caribe Club Princess
Caribe Club Princess Beach Resort All Inclusive Punta Cana
Caribe Club Princess Beach Resort All Inclusive
Caribe Club Princess Resort All Inclusive
Caribe Princess Resort
Club Caribe Princess
Club Princess
Princess Club Caribe
Princess Club Caribe Beach Resort
Caribe Club Princess Beach Hotel Punta Cana
Caribe Club Princess Beach Resort And Spa
Caribe Club Princess Dominican Republic
Caribe Club Princess Punta Cana
Caribe Hotel Princess
Caribe Hotel Punta Cana
Caribe Club Princess Beach Punta Cana
Caribe Club Princess Beach Resort Spa All Inclusive
Caribe Club Princess Beach All Inclusive Punta Cana
Caribe Club Princess Beach All Inclusive
Caribe Club Princess Beach Resort Punta Cana
Caribe Club Princess Beach Punta Cana
Hotel Caribe Club Princess Beach Resort & Spa Punta Cana
Punta Cana Caribe Club Princess Beach Resort & Spa Hotel
Hotel Caribe Club Princess Beach Resort & Spa
Caribe Club Princess Beach Resort & Spa Punta Cana
Caribe Hotel Princess
Caribe Club Princess Beach Hotel Punta Cana
Caribe Club Princess Dominican Republic
Caribe Club Princess Beach Resort Spa All Inclusive
Caribe Club Princess Beach Resort
Caribe Club Princess Beach
Caribe Club Princess Punta Cana
Caribe Hotel Punta Cana
Caribe Club Princess Beach Resort And Spa
Caribe Club Princess Beach Resort All Inclusive Punta Cana
Caribe Club Princess Beach Resort All Inclusive
Caribe Club Princess Beach All Inclusive
Caribe Club Princess Beach Resort Spa All Inclusive
Caribe Club Princess Beach All Inclusive Punta Cana
Hotel Caribe Club Princess Beach Resort & Spa - All Inclusive
Caribe Club Princess Beach Resort Spa All Inclusive
Caribe Club Princess Beach Resort Spa
Caribe Club Princess Beach Resort Spa
Caribe Princess Spa Inclusive

Frequently asked questions

What is the cancellation policy at Caribe Deluxe Princess - All Inclusive?

Caribe Deluxe Princess - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Caribe Deluxe Princess - All Inclusive?

As of 16 Dec 2025, prices found for a 1-night stay for 2 adults at Caribe Deluxe Princess - All Inclusive on 17 Dec 2025 start from NZ$486.28, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Caribe Deluxe Princess - All Inclusive?

Yep, Caribe Deluxe Princess - All Inclusive has a free self car park.

Are there any beaches close to Caribe Deluxe Princess - All Inclusive?

Yep, Caribe Deluxe Princess - All Inclusive is a short 14-minute walk from Arena Blanca Beach. Fun beach activities include volleyball, snorkelling and scuba diving. You can also find motor boats.

Is there a spa on site at Caribe Deluxe Princess - All Inclusive?

Yep, there is an onsite spa at Caribe Deluxe Princess - All Inclusive. It has a hot tub and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as beachside massages.

Does Caribe Deluxe Princess - All Inclusive have a pool?

Yep, and guests love it! Caribe Deluxe Princess - All Inclusive has 3 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

Does Caribe Deluxe Princess - All Inclusive have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Caribe Deluxe Princess - All Inclusive?

Caribe Deluxe Princess - All Inclusive features 3 outdoor pools, a full-service spa and a health club. All guestrooms come with 24-hour room service and free minibar items.

What makes Caribe Deluxe Princess - All Inclusive a romantic place to stay?

A hot tub and couples spa treatments, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Caribe Deluxe Princess - All Inclusive.

Is Caribe Deluxe Princess - All Inclusive family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as childcare services and free infant beds in the guestrooms, it's no surprise that Caribe Deluxe Princess - All Inclusive is a hit with families.

Is there a free airport shuttle available at Caribe Deluxe Princess - All Inclusive?

No, Caribe Deluxe Princess - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Caribe Deluxe Princess - All Inclusive?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Caribe Deluxe Princess - All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Caribe Deluxe Princess - All Inclusive?

No, pets are not allowed.

Is there a golf course on site at Caribe Deluxe Princess - All Inclusive?

There isn't one on site, but White Sands Golf Course is a short 14-minute walk away.

Reviews

Caribe Deluxe Princess - All Inclusive Reviews

8.0

Very good

8.6/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 713 out of 1575 reviews
Rating 8 - Good. 415 out of 1575 reviews
Rating 6 - Okay. 233 out of 1575 reviews
Rating 4 - Poor. 118 out of 1575 reviews
Rating 2 - Terrible. 96 out of 1575 reviews

Reviews

10/10 Excellent

Barbara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No stair is not a plus. Travel with my mom that her 70’s.
Stayed 3 nights in Sep 2025

8/10 Good

Dmytro

Liked: Cleanliness, staff & service, property conditions & facilities
Good service
Stayed 6 nights in Sep 2025

2/10 Terrible

Julian

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
We saw roaches in the buffet dining area and one in our room. Resort was dated and didn’t feel clean and food was horrible.
Stayed 3 nights in Sep 2025

4/10 Poor

Julian

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
We saw roaches in the buffet restaurant and one in our room. Restaurants were closed 2 of the 3 nights we were there. Resort was sub par and dated and food was not good.
Stayed 3 nights in Sep 2025

8/10 Good

Waldemar

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unfortunately the beach was dirty, but otherwise the stay was very good.
Stayed 3 nights in Aug 2025

6/10 Okay

NICOLE C

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn't like the beach because of the seaweed.
Stayed 7 nights in Sep 2025

10/10 Excellent

Naville

Stayed 3 nights in Sep 2025

8/10 Good

Efren

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Special Rest. its sold out every time
Stayed 3 nights in Aug 2025

8/10 Good

Saskia

Liked: Cleanliness, staff & service, property conditions & facilities
Spectacular views and awesome service!
Stayed 5 nights in Aug 2025

8/10 Good

Nia Ann

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great entertainment staff at resort. Resort was very clean. Buffet food was good. Pool was nice. Drinks were great.
Stayed 3 nights in Aug 2025

10/10 Excellent

Cecilia

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent experience!
Stayed 1 night in Aug 2025

6/10 Okay

Tamar

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
The resort is nice with nice pool and restaurants and I would give them 5 stars, but because the beach was not cleaned up for three days and cockroachers were our "guests" in our VIP room I am giving 2 stars.
Stayed 5 nights in Aug 2025

6/10 Okay

Emma

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was pretty decent but alcohol was weak and nasty, food was sometimes good but mostly not and besides the buffet the menu doesn’t have much to choose from. Staff was friendly enough but does not go the extra mile, barely even saw them smile. Also for anyone reading this the pool closes at 6pm but doesn’t say that on the website at least not easy to find.
Stayed 4 nights in Aug 2025

6/10 Okay

Max

Stayed 6 nights in Aug 2025

10/10 Excellent

Gisela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Desde el día q llegué hasta q tuve q partir me sentí como en casa, todos fueron muy amables, la comida deliciosa, todo está muy limpio, hay diversión de día y de noche. El mejor resort q me pudo haber tocado. Gracias a todos y que sigan así! Millón gracias!
Stayed 5 nights in Aug 2025

2/10 Terrible

Dimitri

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed for 1 night and I left the next day. I want a refund for the remaining days I didn't stay
Stayed 4 nights in Aug 2025

10/10 Excellent

Belkis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good the only thing was nothing to do in the night time, needs a disco o casino something to entertain in the night
Stayed 2 nights in Aug 2025

10/10 Excellent

Ashley Williams

Travelled with family
Liked: Staff & service
We had a great time. Food was good, I would recommend different buffet themes like at night to change up the types of food. The staff was so fun and welcoming! Very involved and the activities were fun! We would go back
Stayed 7 nights in Jul 2025

8/10 Good

Alnessa

Liked: Cleanliness, staff & service
Stayed 9 nights in Aug 2025

6/10 Okay

Noemi

Travelled with family
Liked: Staff & service
La comida muy buena y los empleados en área de piscina y restaurantes muy formal. Los del buffet no estaban atentos y hubo que esperar mucho para recibir agua y café. Deberían cerrar la piscina un poco más tarde ya que la playa estaba bien sucia.
Stayed 2 nights in Aug 2025

8/10 Good

milay, CHULA VISTA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

4/10 Poor

Yelena

Travelled with family, Travelled with family and small children, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Bathroom no vents no locks and a glass door! Food was bad staff knew no english. The main buffet restaurant had no AC and all the food looked like it was melting. The pool was nasty. The road to walk on had broken tilea all over which were dangwrous my kids tripped and fell multiple times
Stayed 10 nights in Jul 2025

10/10 Excellent

Jose Luis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Great hotel, in front of the ocean and has 3 pools. Food was great and service was excellent.
Stayed 7 nights in Jul 2025

4/10 Poor

Fernanda

Stayed 1 night in Jul 2025

6/10 Okay

Emily

Liked: Staff & service
Disliked: Cleanliness

It was beautiful but not very clean

It was a beautiful setting and the staff were so lovely. We always saw the same staff which shows that they work day and night to make sure we are comfortable. Lots of respect for the staff. We had the honeymoon suit which was lovely but kept facing issues with the plug and it took ages to fill up. We did have cockroaches in the room and my husband was very unwell with sickness and diarrhoea. It wasn’t very clean. Lots of Hispanics who are very rude and pushing in around the buffet. Buffet was ok but we didn’t eat there much due to being platinum members so we were able to go to a restaurant each night. It’s very worth it to pay extra to be platinum so you can have comfortable sun loungers. The activities looked good. Food was swarmed by flies all of the time. They try and get you involved in timeshares (Joan was a member of staff who would not leave us alone) and they pester you.
Stayed 8 nights in May 2025