See all properties
Save

Catalonia Punta Cana - All Inclusive

Property class: 4

Photo gallery for Catalonia Punta Cana - All Inclusive

Outdoor pool, pool umbrellas, pool loungers
Property grounds
Beach bar
Reception
Private beach, white sand, sun-loungers, beach umbrellas

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast included
  • All-inclusive
  • Spa
  • Parking included

Explore the area

View map
Playa Bavaro, Cabeza de Toro, Punta Cana, La Altagracia, 23000
  • Place, Catalonia Caribe Golf Club
    ‪3 min walk‬
  • Place, Cabeza de Toro Beach
    ‪12 min walk‬
  • Place, Bavaro Lagoon
    ‪15 min walk‬
  • Airport, Punta Cana (PUJ-Punta Cana Intl.)
    ‪31 min drive‬

Room options

View all photos for Privileged Deluxe Junior Suite

Privileged Deluxe Junior Suite

Privileged Deluxe Junior Suite

7.8 out of 10
Good
(87 reviews)
  • Garden view
  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Junior Suite

Junior Suite

Junior Suite

7.8 out of 10
Good
(108 reviews)
  • Garden view
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Privileged Romance Deluxe Junior Suite

Privileged Romance Deluxe Junior Suite

Privileged Romance Deluxe Junior Suite

7.4 out of 10
Good
(10 reviews)
  • Garden view
  • 48 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Privileged Family Deluxe Junior Suite

Privileged Family Deluxe Junior Suite

Privileged Family Deluxe Junior Suite

  • Garden view
  • 48 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Single Sofa Bed OR 2 Queen Beds and 2 Single Bunk Beds

View all photos for Junior Suite Single

Junior Suite Single

Junior Suite Single

  • Garden view
  • 46 sq m
  • 1 bedroom
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Junior Suite

Premium Junior Suite

Premium Junior Suite

7.6 out of 10
Good
(37 reviews)
  • Garden view
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Privileged Deluxe Junior Suite Swim Up

Privileged Deluxe Junior Suite Swim Up

Privileged Deluxe Junior Suite Swim Up

  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

About the area

Punta Cana

An all-inclusive stay in Punta Cana awaits you at Catalonia Punta Cana - All Inclusive. You'll be 1 km (0.6 mi) from Cabeza de Toro Beach and 7.7 km (4.8 mi) from Downtown Punta Cana. Highlights at this beachfront property include 8 restaurants, 2 beach bars and a full-service spa. .A day of pampering at Alegria can include beachside massages, aromatherapy and mani/pedis along with access to the sauna and hot tub. The buffet restaurant, Gran Caribe, serves international cuisine and is open for breakfast, lunch and dinner. With 5 lounge bars and a poolside bar to choose from, you can enjoy a drink at the property. Spend the day at the private beach where you'll find sunloungers, and enjoy the 2 outdoor tennis courts and golf course. Other amenities include an outdoor swimming pool, a nightclub and free Wi-Fi in public areas. Free buffet breakfast is available daily between 7:00 AM and 10:30 AM. There's also the convenience of free self parking. .Sights within a 20-minute drive of this 4-property class Punta Cana property include Cocotal Golf and Country Club and Iberostar Golf Course.

What's nearby

  • Catalonia Caribe Golf Club - 3 min walk - 0.3 km
  • Cabeza de Toro Beach - 12 min walk - 1.1 km
  • Bavaro Lagoon - 15 min walk - 1.3 km
  • Dolphin Explorer - 4 min drive - 1.8 km
  • Bavaro Beach - 30 min drive - 14.4 km

Getting around

  • Punta Cana (PUJ-Punta Cana Intl.) - 16 min drive

Restaurants

  • ‪Windows Restaurant - ‬4 min drive
  • ‪The Cut - ‬3 min drive
  • ‪The Win - ‬8 min drive
  • ‪Italian Restaurant - ‬7 min drive
  • ‪Catalonia Bavaro Lobby Bar - ‬1 min walk

About this property

Catalonia Punta Cana - All Inclusive

Catalonia Punta Cana - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Step outside to feel the sun on your face and the sand in your toes on the white sand beach. Enjoy the umbrellas and sunloungers for a relaxing day at the beach. Enjoy a summer holiday at Catalonia Punta Cana - All Inclusive, where you can work on your swing at the golf course or spend a pampering afternoon at the full-service spa.

Free breakfast is served daily. There are 8 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 beach bars and 5 bars/lounges. A computer station is on site and WiFi is free in public spaces. This all-inclusive property also offers a complimentary children's club, an outdoor pool and a children's pool. Self parking is free.

This 4-star Punta Cana property is smoke free.

  • 684 guestrooms or units
  • 3 levels
  • 30 buildings
  • 8 dining venues
  • 2 bars on the beach
  • 5 bars or lounges
  • Built in 1998
  • Buffet breakfast (free)
  • Nightclub
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Library
  • Corner/local shop
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Computer for guest use
  • ATM
  • On-site shopping
  • Bellhop
  • No smoking on site
  • Water dispenser
  • 1 conference room
  • Bar by the pool
  • Swim-up bar
Catalonia Punta Cana - All Inclusive offers 684 accommodations with minibars (stocked with some free items) and a safe. Each accommodation is individually decorated. LCD televisions come with cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can indulge in a pampering treatment at the property's full-service spa, Alegria. Massages are available on the beach and in the spa. Other services include facials, body wraps and body scrubs. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a hot tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Similar properties

3 outdoor pools, pool loungers
Occidental Punta Cana - All Inclusive
Bávaro
  • Pool
  • Breakfast included
  • All-inclusive
  • Spa
4.0 out of 5, Very good, 2,163 reviews
The price is NZ$410
includes taxes & fees
5 May - 6 May
Occidental Punta Cana - All Inclusive

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 2 beach bars
  • 5 bars/lounges
  • 8 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Ayami
  • Gran Caribe
  • La Toscana
  • Steakville
  • Terrace

Things to do

  • 2 outdoor tennis courts
  • 9-hole golf course
  • Arcade/game room
  • Archery
  • Basketball
  • Beach volleyball
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Golf
  • Golf lessons
  • Gym
  • Kayaking
  • Library
  • Nightclub
  • Outdoor pool
  • Playground
  • Sauna
  • Shopping
  • Snorkelling
  • Yoga classes

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Computer station
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • On the waterfront
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair-accessible parking

More

  • 3 floors
  • 30 buildings
  • At least 80% lighting from LEDs
  • Built in 1998
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free minibar (limited items)

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual decor
  • Iron/ironing board
  • Phone
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, a security system and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and window guards in all accommodation.

We should mention

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

All Inclusive Catalonia
Catalonia All Inclusive
Catalonia All Inclusive Punta Cana
Catalonia Punta Cana
Catalonia Punta Cana All Inclusive
Punta Cana Catalonia
Punta Cana Catalonia All Inclusive
Catalonia Royal Bavaro Hotel Punta Cana
Catalonia Royal Bavaro Punta Cana
Royal Catalonia Bavaro
Catalonia Punta Cana All Inclusive All-inclusive property
Catalonia All Inclusive All-inclusive property
Catalonia Punta Cana All Inclusive
Catalonia Punta Cana - All Inclusive Punta Cana
Catalonia Punta Cana - All Inclusive All-inclusive property

Frequently asked questions

What is the cancellation policy at Catalonia Punta Cana - All Inclusive?

Catalonia Punta Cana - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Catalonia Punta Cana - All Inclusive?

Yep, Catalonia Punta Cana - All Inclusive has a free self car park.

Are there any beaches close to Catalonia Punta Cana - All Inclusive?

Yep, Catalonia Punta Cana - All Inclusive is a short 12-minute walk from Cabeza de Toro Beach. Fun beach activities include volleyball, snorkelling and scuba diving.

Is there a spa on site at Catalonia Punta Cana - All Inclusive?

Yep, Alegria is available for guests. It has a hot tub and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as beachside massages.

Does Catalonia Punta Cana - All Inclusive have a pool?

Yep, and guests recommend it! Catalonia Punta Cana - All Inclusive has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at Catalonia Punta Cana - All Inclusive?

Catalonia Punta Cana - All Inclusive features a private beach, 2 beach bars and a full-service spa.

Is Catalonia Punta Cana - All Inclusive family-friendly?

You bet! With amenities such as a free children's club, a children's pool and free supervised childcare, it's no surprise that Catalonia Punta Cana - All Inclusive is a hit with families.

Does Catalonia Punta Cana - All Inclusive serve breakfast?

Yeah, free buffet breakfast is on offer daily from 7:00 AM to 10:30 AM.

Is there a free airport shuttle available at Catalonia Punta Cana - All Inclusive?

No, Catalonia Punta Cana - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Catalonia Punta Cana - All Inclusive?

Relax with a coldie at the 2 beach bars or 5 lounge bars, and grab a meal at the onsite restaurant that serves international cuisine.

What time are check-in & check-out at Catalonia Punta Cana - All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Catalonia Punta Cana - All Inclusive?

No, pets are not allowed.

Is there a golf course on site at Catalonia Punta Cana - All Inclusive?

Yep, Catalonia Punta Cana - All Inclusive has a 9-hole golf course. Golf lessons are also available.

Catalonia Punta Cana - All Inclusive Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 733 out of 1661 reviews
Rating 8 - Good. 366 out of 1661 reviews
Rating 6 - Okay. 269 out of 1661 reviews
Rating 4 - Poor. 138 out of 1661 reviews
Rating 2 - Terrible. 155 out of 1661 reviews

8.0/10

Cleanliness

7.8/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

2/10 Terrible

Ana

Travelled with family and small children
Disliked: Cleanliness
While we acknowledge that the restaurants, food quality, and activities were very good, the condition and cleanliness of our room were unacceptable and fell well below the standards expected from a hotel of this category. From the first day of our arrival, we noticed several gecko droppings on the floor. Surprisingly, even after nearly 20 days, these were never removed. This clearly indicates that the room was not properly cleaned during our stay, with no adequate sweeping or mopping performed. The bathroom was consistently in poor condition.The toilet was not properly cleaned and became highly unhygienic by the end of our stay. The bathtub was so dirty that it was impossible to use it. These conditions are particularly concerning as we were traveling with young children and expected appropriate hygiene standards.Despite generally liking the hotel, this experience was deeply disappointing and has significantly affected our overall impression of the stay
Stayed 18 nights in Dec 2025

6/10 Okay

Tania

Travelled with partner
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Our beds were sagging They both creaked when you moved The ceiling outside our bathroom leaked, I reported it, we kept slipping on the water, we had to leave a towel and the bathroom bin to catch the water There was a rubber band. On the floor in front of the wardrobe, and was still there when we left 20 days later. There was food crumbs under the seat cushions on both couches. The staff were delightful, the DR animation team were so happy and friendly ; one French animation guy was lovely, the French animation girls were extremely rude and aloof…
The entrance at night
Morning on the beach
New. Years day
The Pool
Stayed 18 nights in Dec 2025

8/10 Good

Rahmat

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Staff were 100 percent very nice
Stayed 6 nights in Dec 2025

2/10 Terrible

Dieula

Disliked: Staff & service
Do not stay here. I received a spa treatment that caused visible damage and irritation to my face, which later spread from my nose to my cheeks. Nearly two weeks have passed since I reached out for assistance, and there has been no resolution or accountability. The resort does not allow ride-share vehicles onto the property, requiring guests to walk to the gate. Several bellmen refused to assist and were dismissive. While a few staff members: Victor, Oscar, and Luis, were professional and kind, the overall experience was poorly managed and unacceptable. I will not stay here again unless the resort takes responsibility for the harm caused by its services.
Stayed 3 nights in Dec 2025

10/10 Excellent

Nelson

Stayed 2 nights in Dec 2025

8/10 Good

Fernando

Stayed 1 night in Jan 2026

8/10 Good

jose

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Jan 2026

4/10 Poor

Jennifer

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The manager of this resort should be ashamed of how it is run. Phones in room did not work so you had no way to contact maintenance, housekeeping, front desk, etc except for using the Whatsapp to send a message that nobody answered. Ordered room service for the kids and it never showed up. The day we checked in for 7 day stay, all of the restaurants said no availability. New Years eve special dinner was a disaster because waiter got the orders wrong and nobody checked on us after we ordered. We had no hot water in our room for 5 days. 80% of the games in the arcade and billiards room were broken leaving nothing to do at night. Beach was disgusting with kelp on shore and never cleaned. I would never stay at the Catalonia Punta Cana again.
Stayed 7 nights in Dec 2025

8/10 Good

Kim

Liked: Cleanliness
Stayed 8 nights in Dec 2025

2/10 Terrible

Ivannia Esther

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
AC of the bedroom don’t cool, lobby don’t take the phone call and when they take hang up the phone, no help with reservation for restaurante, al 12 am they take us a fan.
Stayed 2 nights in Jan 2026

6/10 Okay

Vishwajitsinh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lunch and Dinner Buffet serves almost the same food everyday. It is ridiculous in such sense. Service was great but food options can be much better.
Stayed 4 nights in Dec 2025

2/10 Terrible

Zachary, Mantorville

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
TV in room didn’t work half of the channels were pixelated. Phone in room didn’t work. A/c in room didn’t work. No one came to get us water for buffet, walk to get water and guy cleared our table. Hear everything outside your room, including into neighboring rooms. Heard planes flying overhead all night long, on top of doors and conversations of other guests in there own room. Bathroom smelled like sewage, poor plumbing. We couldn’t reserve a taxi because our phone didn’t work so used the company on their website and when the morning came they told me they can’t pick us up and we have to walk all the way to the gate. Terrible customer service. Terrible room accommodation. Also we only had access to 2 out of the 5 restaurants there. I would not recommend anyone to ever stay here, which is sad because the Catalonia hotel in santo domino was so nice. Very bad impression for the brand.
Stayed 1 night in Jan 2026

10/10 Excellent

Jacek

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was a great experience would stay again
Stayed 7 nights in Dec 2025

6/10 Okay

JOSH

Stayed 5 nights in Dec 2025

8/10 Good

Hayk

Stayed 6 nights in Dec 2025

6/10 Okay

Thi Thuy Linh

Stayed 6 nights in Dec 2025

6/10 Okay

Karamjit

Stayed 7 nights in Dec 2025

2/10 Terrible

Claudio

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Habitaciones súper viejas, el personal muy mal el peor año juro que te tenido
Stayed 3 nights in Dec 2025

8/10 Good

Mercedes

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great.
Stayed 6 nights in Dec 2025

6/10 Okay

Ramiz

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room were nice,, ⛱️ beach area was dirty not as expect and they do not have much activities for kids and adult,, entertainment wise also not that much shows they do have at night time,, food was okey .. overall 6 out of 10
Stayed 5 nights in Dec 2025

10/10 Excellent

Tojiniso

Travelled with partner
Liked: Amenities, property conditions & facilities
Room wasn’t really clean
Stayed 4 nights in Dec 2025

2/10 Terrible

Bledar

Travelled with family and small children
Disliked: Cleanliness
Very disappointing, the staff are rude, seems like they don’t want to be there, not seen anybody smile for 7 days that I have been there. The room was in the first floor, and it seems like the septic backs up because the room smells. Not one restaurant was available for the entire stay, were forced to eat at the buffet, which was horrible with the exception of Christmas eve. Paid for the privilege suites, but no changes from the regular rooms, also none of the benefits really apply, room service will not pick up the phone, in the rare occasions they do, you will be waiting for hours and 9/10 times nobody shows, we asked for late check out, they told me no because there is a person who has asked for the room I was in specifically lol. To make matters worse one of the days a manager of the hotel asked us to go to the “EXCLUSIVE” side and he will handle the issues, they started selling a product that I was confused what was it, in the end after 4 hours of wasting our vacation time, they wanted to sell us a membership to a travel agency for only 30,000$ lol. None of the arcades for the kids are included, but even after having to pay for them they do not work. The kids pool was very small, with one little slide. My kid got really sick after the first day in that pool, so we decided to stay only at the beach. Stay away.
Stayed 7 nights in Dec 2025

6/10 Okay

Adriane

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, amenities
I’m always grateful for the hardworking employees of the resorts. The entertainment team were the only group of workers that made our experience enjoyable. With that said, this resort was subpar than other all inclusive resort I have had the opportunity to stay at. Time share information needs to be disclosed. Made a bad impression to start. While dining, the patrons are unable to access water on their own. 90% of our dining experiences water and refills were asked for and more often than not requests ignored. Chaotic seat placement in buffet. Staff pointed to where parties were to sit. There are often 10 possible tables in that area pointing is unhelpful. Tables were not turned over prior to seating. People are patient allow staff to provide excellent service and allowing them to clean between groups. Food in buffet was lukewarm at best. I understand food is being prepared in mass quantities, however, there is a great potential for food borne illness with the way some food is left out. Patrons are eating off their plates, with their hands while waiting and serving them selves. This has a huge potential for Norovirus. Staff should be firm on this should they observe this. I recognize most of the resort is outside. There is signage stating no smoking. This needs to be enforced. There needs to be smoking areas designated throughout the resort. Poolside, bar side, theater area. This is unacceptable. I would not reserve rooms at this resort again.
Stayed 6 nights in Dec 2025

10/10 Excellent

al ace

Liked: Cleanliness, property conditions & facilities
Yes
Stayed 5 nights in Dec 2025

8/10 Good

Shekhar

Stayed 5 nights in Dec 2025