Excellence El Carmen - Adults Only All Inclusive

5.0 star property
Adults-only beachfront property with 6 outdoor pools
VIP Access

Photo gallery for Excellence El Carmen - Adults Only All Inclusive

Exterior
Property video
Front of property – evening/night
46-inch LED TV with cable channels, TV
View from room

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Hot tub
  • Pool
  • All-inclusive
  • Gym
  • Housekeeping

Explore the area

View map
Playas Uvero Alto, Punta Cana, 23000
  • Sirenis Aquagames Water Park
    ‪5 min walk‬
  • Macao Beach
    ‪20 min drive‬
  • Cana Bay Golf Club
    ‪28 min drive‬
  • Punta Cana (PUJ-Punta Cana Intl.)
    ‪48 min drive‬

Room options

FREE UPGRADE TO EXCELLENCE CLUB JUNIOR SUITE OCEAN VIEW

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony or patio
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Down duvet
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Excellence Club Suite With Private Pool & Deck + 20% OFF SPA

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Furnished balcony or patio
Air conditioning
Club Lounge
Free minibar items
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • Sleeps 2
  • 1 King Bed

FREE UPGRADE TO EXCELLENCE CLUB JUNIOR SUITE WITH PRIVATE POOL

Highlights

Furnished balcony or patio
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Down duvet
  • Sleeps 2
  • 1 King Bed

Excellence Club Two-Story Rooftop Terrace Suite with Plunge Pool View + 20% OFF SPA

Highlights

Furnished balcony or patio
Air conditioning
Club Lounge
Free minibar items
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • Sleeps 2
  • 1 King Bed

Excellence Club Beachfront Honeymoon Two-Story Rooftop Terrace Suite with Plunge Pool + 20% OFF SPA

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Terrace
Air conditioning
Club Lounge
Free minibar items
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 167 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

FREE UPGRADE TO JUNIOR SUITE OCEAN VIEW

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony or patio
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Down duvet
  • Sea view
  • Sleeps 2
  • 1 King Bed

Excellence Club Junior Suite Pool View + 20% OFF SPA

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony or patio
Air conditioning
Club Lounge
Free minibar items
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • Sleeps 2
  • 1 King Bed

Excellence Club Beach Front Honeymoon Swim-up Suite + 20% OFF SPA

9.0 out of 10
Wonderful
(10 reviews)

Highlights

Furnished balcony or patio
Air conditioning
Club Lounge
Free minibar items
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 93 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Excellence Club Honeymoon Two-Story Rooftop Terrace Plunge Pool + 20% OFF SPA

10.0 out of 10
Exceptional
(1 review)

Highlights

Terrace
Air conditioning
Club Lounge
Free minibar items
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 232 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Excellence Club Junior Suite with Private Pool + 20% OFF SPA

8.4 out of 10
Very good
(6 reviews)

Highlights

Furnished balcony or patio
Private pool
Air conditioning
Club Lounge
Free minibar items
LED TV
Hypo-allergenic bedding
Pillow menu
  • 88 sq m
  • Sleeps 2
  • 1 King Bed

FREE UPGRADE TO EXCELLENCE CLUB JUNIOR SUITE POOL VIEW

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Furnished balcony or patio
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Down duvet
  • Sleeps 2
  • 1 King Bed

Excellence Club Honeymoon Swim-Up Suite + 20% OFF SPA

8.8 out of 10
Excellent
(5 reviews)

Highlights

Furnished balcony or patio
Air conditioning
Club Lounge
Free minibar items
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 102 sq m
  • Sleeps 2
  • 1 King Bed

Terrace Suite with Plunge Pool

8.8 out of 10
Excellent
(25 reviews)

Highlights

Terrace
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Down duvet
  • 74 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite Ocean View

9.2 out of 10
Wonderful
(26 reviews)

Highlights

Furnished balcony or patio
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Down duvet
  • 74 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Excellence Club Junior Suite Ocean View + 20% OFF SPA

9.2 out of 10
Wonderful
(11 reviews)

Highlights

Furnished balcony or patio
Air conditioning
Club Lounge
Free minibar items
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 74 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Junior Swim-Up Suite

8.6 out of 10
Excellent
(43 reviews)

Highlights

Furnished balcony or patio
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Down duvet
  • 88 sq m
  • Sleeps 2
  • 1 King Bed

Excellence Club Two-Story Rooftop Terrace Plunge Pool + 20% OFF SPA

8.0 out of 10
Very good
(4 reviews)

Highlights

Terrace
Air conditioning
Club Lounge
Free minibar items
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 149 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

FREE UPGRADE TO EXCELLENCE CLUB JUNIOR SWIM-UP SUITE

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Furnished balcony or patio
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Down duvet
  • Sleeps 2
  • 1 King Bed

Excellence Club Junior Swim-Up Suite + 20% OFF SPA

8.8 out of 10
Excellent
(3 reviews)

Highlights

Furnished balcony or patio
Air conditioning
Club Lounge
Free minibar items
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 88 sq m
  • Sleeps 2
  • 1 King Bed

FREE UPGRADE TO EXCELLENCE CLUB SUITE WITH PRIVATE POOL & DECK

Highlights

Furnished balcony or patio
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Down duvet
  • Sleeps 2
  • 1 King Bed

FREE UPGRADE TO EXCELLENCE CLUB TWO-STORY ROOFTOP TERRACE PLUNGE POOL

Highlights

Furnished balcony or patio
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Down duvet
  • Sleeps 2
  • 1 King Bed

FREE UPGRADE TO JUNIOR SWIM-UP SUITE

Highlights

Furnished balcony or patio
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Down duvet
  • Sleeps 2
  • 1 King Bed

FREE UPGRADE TO TERRACE SUITE WITH PLUNGE POOL

Highlights

Furnished balcony or patio
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Down duvet
  • Sleeps 2
  • 1 King Bed

Junior Suite Pool View

8.8 out of 10
Excellent
(60 reviews)

Highlights

Furnished balcony or patio
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Down duvet
  • 74 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite With Private Pool

9.4 out of 10
Exceptional
(15 reviews)

Highlights

Furnished balcony or patio
Private pool
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 88 sq m
  • Sleeps 2
  • 1 King Bed

FREE UPGRADE TO EXCELLENCE CLUB TWO-STORY ROOFTOP TERRACE SUITE WITH PLUNGE POOL W/ POOL VIEW

Highlights

Furnished balcony or patio
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Down duvet
  • Sleeps 2
  • 1 King Bed

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About the area

Punta Cana

A luxury stay in Punta Cana awaits you at Excellence El Carmen - Adults Only All Inclusive. You'll be 11.3 km (7 mi) from Macao Beach and 19.7 km (12.2 mi) from Cana Bay Golf Club. Highlights at this all-inclusive property include 12 restaurants, 6 outdoor swimming pools and a full-service spa. .A relaxing day at Miile can include deep-tissue massages, body wraps and body scrubs along with aromatherapy and hydrotherapy. The buffet restaurant, The Kitchen Table, serves international cuisine and is open for breakfast and lunch. With 4 poolside bars and 15 lounge bars to choose from, you can enjoy a drink at the property. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site gym and outdoor tennis court. Additionally, you'll find free Wi-Fi in public areas, a Turkish bath/hammam and a hot tub. There's also free valet parking, along with the convenience of an airport shuttle. .Within a 30-minute drive of this 5-property class Uvero Alto property, attractions include Sirenis Aquagames Water Park and Iberostar Golf Course.

What's nearby

  • Sirenis Aquagames Water Park - 5 min walk - 0.5 km
  • Macao Beach - 20 min drive - 12.9 km
  • Cana Bay Golf Club - 28 min drive - 20.0 km
  • Iberostar Golf Course - 29 min drive - 24.2 km
  • Arena Gorda Beach - 34 min drive - 23.0 km

Getting around

  • Punta Cana (PUJ-Punta Cana Intl.) - 45 min drive

Restaurants

  • ‪Ice & Coffee Shop - ‬4 min drive
  • ‪Lobby Bar - ‬5 min drive
  • ‪Spoon - ‬4 min drive
  • ‪Oceana - ‬5 min drive
  • ‪Tamarindo - ‬5 min drive

About this property

Excellence El Carmen - Adults Only All Inclusive

Adults-only beachfront property with 6 outdoor pools
Excellence El Carmen - Adults Only All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Enjoy the umbrellas and sunloungers for a relaxing day at the beach. At Excellence El Carmen - Adults Only All Inclusive, you can cool off in one of the 6 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 12 restaurants on site, along with a coffee shop/cafΘ. For a drink, you can stop by one of the on-site bars, including 4 poolside bars and 15 bars/lounges. WiFi is free in public spaces. This Beaux Arts property also offers outdoor tennis courts, a hot tub and a steam room. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 5-star Punta Cana property.

  • 492 guestrooms or units
  • 12 dining venues
  • 4 bars by the pool
  • 15 bars or lounges
  • Built in 2016
  • Terrace on the roof
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar on the beach
  • Coffee shop
  • Swim-up bar
Excellence El Carmen - Adults Only All Inclusive offers 492 accommodations with free minibar items and minibars. Rooms open to furnished balconies or patios. Beds feature down duvets and premium bedding. A pillow menu is available. 46-inch LED televisions come with cable channels. Bathrooms include a separate bath and shower with in-room jetted baths and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and complimentary toiletries.

This Punta Cana property provides complimentary wireless Internet access. Business-friendly amenities include safes and telephones; free international calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

Miile has 7 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free extended parking on site
  • Free valet parking on site

Food and drink

  • 12 restaurants
  • 15 bars/lounges
  • 4 poolside bars
  • A beach bar
  • A coffee shop/cafe
  • A swim-up bar

Restaurants on site

  • Agave
  • Basmati
  • Chez Isabelle
  • The Grill
  • The Kitchen Table

Things to do

  • 6 outdoor pools
  • Beach volleyball
  • Beach yoga
  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor tennis court
  • Pilates classes
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkelling
  • Steam room
  • Tennis lessons

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free pool cabanas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace
  • Vegetable garden

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift (90 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk (108 centimetre high)

More

  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Beaux Arts architecture
  • Biodegradable drinking straws available
  • Built in 2016
  • Comprehensive recycling policy
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic drinking straws
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 46-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Composting
  • Energy-saving switches in guestrooms
  • Free international calls
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: DOP 14376.39 per vehicle (return, maximum occupancy 2)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property uses a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • This is an adults-only property and children 17 years old and younger aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Excellence El Carmen Adults All Inclusive Punta Cana
Excellence El Carmen Adults All Inclusive
Excellence El Carmen Adults Punta Cana
Excellence El Carmen Adults
Excellence El Carmen Adults Only All Inclusive
Excellence El Carmen Adults Only All Inclusive Open 09/2016
Excellence El Carmen Adults Only All Inclusive OPEN SEPT
Excellence El Carmen Adults Hotel Punta Cana
Excellence El Carmen Adults Hotel
Excellence El Carmen Adults Punta Cana
Punta Cana Excellence El Carmen - Adults Only Hotel
Hotel Excellence El Carmen - Adults Only
Excellence El Carmen - Adults Only Punta Cana
Excellence El Carmen Adults Only All Inclusive Open 09/2016
Excellence El Carmen Adults Only All Inclusive OPEN SEPT
Excellence El Carmen Adults
Excellence El Carmen Adults Only All Inclusive
Excellence Carmen Punta Cana
Excellence El Carmen Adults All Inclusive Hotel Punta Cana
Excellence El Carmen Adults All Inclusive Hotel
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Excellence El Carmen Adults All Inclusive
Excellence El Carmen Adults Only All Inclusive
Hotel Excellence El Carmen - Adults Only All Inclusive
Excellence El Carmen - Adults Only All Inclusive Punta Cana
Excellence El Carmen Adults Only All Inclusive
Excellence El Carmen Adults Only
Excellence El Carmen Adults Only All Inclusive Open 09/2016
Excellence El Carmen Adults Only All Inclusive OPEN SEPT
Excellence Carmen Inclusive
Excellence El Carmen Adults Only All Inclusive Open 09/2016
Excellence El Carmen Adults Only All Inclusive OPEN SEPT
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Frequently asked questions

What is the cancellation policy at Excellence El Carmen - Adults Only All Inclusive?

Excellence El Carmen - Adults Only All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Excellence El Carmen - Adults Only All Inclusive?

Yep, Excellence El Carmen - Adults Only All Inclusive has a free self car park, free valet parking and free extended parking.

Are there any beaches close to Excellence El Carmen - Adults Only All Inclusive?

The closest beach to Excellence El Carmen - Adults Only All Inclusive is Macao Beach (7.4 km).

Is there a spa on site at Excellence El Carmen - Adults Only All Inclusive?

Yep, Miile is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as prenatal massages.

Does Excellence El Carmen - Adults Only All Inclusive have a pool?

Yep, and guests love it! Excellence El Carmen - Adults Only All Inclusive has 6 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and under the shade of an umbrella.

What luxury perks are available at Excellence El Carmen - Adults Only All Inclusive?

Excellence El Carmen - Adults Only All Inclusive features 4 poolside bars, 6 outdoor pools and a full-service spa. All guestrooms come with Private jetted baths, premium bedding and 24-hour room service.

What makes Excellence El Carmen - Adults Only All Inclusive a romantic place to stay?

1 hot tub and couples spa treatments, as well as Jetted bath and premium bedding in the guestrooms, help set the scene for a romantic weekend at Excellence El Carmen - Adults Only All Inclusive.

Is Excellence El Carmen - Adults Only All Inclusive family-friendly?

No, Excellence El Carmen - Adults Only All Inclusive is an adults-only property.

Are there hot tubs in the rooms at Excellence El Carmen - Adults Only All Inclusive?

No, but there are Jetted bath in the guestrooms.

Is there a free airport shuttle available at Excellence El Carmen - Adults Only All Inclusive?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Excellence El Carmen - Adults Only All Inclusive?

Relax with a coldie at the 4 poolside bars or 15 lounge bars, and grab a meal at the onsite restaurant that serves international cuisine.

What time are check-in & check-out at Excellence El Carmen - Adults Only All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Excellence El Carmen - Adults Only All Inclusive?

No, pets are not allowed.

Reviews

Excellence El Carmen - Adults Only All Inclusive Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness
Rating 10 - Excellent. 1732 out of 2389 reviews
Rating 8 - Good. 372 out of 2389 reviews
Rating 6 - Okay. 157 out of 2389 reviews
Rating 4 - Poor. 51 out of 2389 reviews
Rating 2 - Terrible. 77 out of 2389 reviews

Reviews

8/10 Good

Kijana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the property. I wish our pool was cleaned more frequently and that there were more traditional foods from the island were available.
Stayed 3 nights in Jun 2025

6/10 Okay

Connie

Travelled with group
Disliked: Cleanliness, property conditions & facilities
Food needs a lot of improvement. The property also was not clean. I had a swim out pool and nobody came to pick up the empty drink cups for 2 days. The entire resort needs renovation, you can tell that the property is old. The staff members were awesome especially Maritza who worked in the pool area. Thank you for being so attentive and making my trip fun.
Stayed 3 nights in Jun 2025

6/10 Okay

Desiree

Liked: Cleanliness, amenities, property conditions & facilities
The property was beautiful and the staff were nice and attentive. The food however was not good. The only place that I could get something that was tasty & satisfying was the smoothie bar & the gelato place. Literally every restaurant that we dined at had food that was either not flavorful or over flavored with salt.
Stayed 3 nights in Apr 2025

4/10 Poor

Julie A

Travelled with partner
Liked: Cleanliness, property conditions & facilities
This resort had some good qualities, but I think suffered from an identity crisis. It was marketed as a quiet place for adults, you had a dress code for meals, no loud music was allowed (per their website), which set some expectations. However, the entertainment each night started about 7, pm, playing heavy base music so loud you could hear it across the grounds to the ocean side. Our room was over the disco which went until 1am, and could be felt and heard in our room due to the heavy base. Felt more like a party crowd hotel rather than upscale resort. There are a reported "22" pools on the grounds, however the plunge pool with our room was merely a hot tub that wasn't hot. The count of pools is a marketing gimmick. Only 1 pool is accessible to guests unless you want to pay extra to visit the "members" pool, which was tiny. The employees were mostly not very friendly nor helpful, only about 25% were pleasant to deal with. The night manager would not help us move to a quieter room and barely even talked with us; we had to escalate the issue. The positives are the food. Every meal was very good to great! We went shoulder season, but the beach also had plenty of space for everyone. The waters themselves were not as turquoise blue as I expected. We won't go back. There were also so many peddlers on the beach, we were literally approached every 15 mins. But we made the most of our stay. I don't recommend .
Stayed 4 nights in May 2025

10/10 Excellent

Christian

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had an amazing time! Staff was super friendly. The room was beautiful. The food was excellent! We plan to return as soon as we can!
Stayed 4 nights in May 2025

10/10 Excellent

Charles

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay at Excellence El Carmen, we stayed in building 9 and loved our rooms and view!
Stayed 4 nights in Jun 2025

10/10 Excellent

Rohini

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in May 2025

10/10 Excellent

Janina Nichole

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very beautiful property highly recommend
Stayed 4 nights in Jun 2025

10/10 Excellent

Shavonne Latoya

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I really loved it here. Top Tier for couples.
Stayed 4 nights in Jun 2025

10/10 Excellent

Jason

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent. Only complaint from us was the bed was a bit uncomfortable. Other then that not one complaint
Stayed 4 nights in Jun 2025

10/10 Excellent

Jason

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent. The only issue for us was the bed seemed too soft and was somewhat uncomfortable. We both woke up several times uncomfortable.
Stayed 4 nights in Jun 2025

8/10 Good

haleh Ghafour, ROSLYN heights

Stayed 6 nights in Apr 2025

10/10 Excellent

Carlton

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had a great time! The El Carman by Excellence was a wonderful resort. Absolutely loved our room with the private pool. Dining options were spot on. Only drawback were the vendors on the beach trying to sell stuff.
Stayed 6 nights in Jun 2025

4/10 Poor

Emma

Disliked: Cleanliness
The food was overall disappointing — it felt like a treasure hunt just to find something that was actually tasty. Ironically, the coffee ended up being the best part of every meal. On top of that, there were bugs in the room, and I had a rough time even after returning home. Definitely not the relaxing experience I was hoping for. Wouldn’t recommend.
Stayed 4 nights in Jun 2025

10/10 Excellent

Mark

Liked: Cleanliness, property conditions & facilities
Great service and food
Stayed 5 nights in Jun 2025

6/10 Okay

Fabiola

Travelled with partner
Liked: Amenities, property conditions & facilities
Empleados muy amables. Julio nos atendió en lobster house, the grill y en teppanyaki y su trato fué excelente. La comida muy buena. Los previos del hotel limpios. Lugar tranquilo, donde pudimos descansar. No obstante, cuando llegamos la habitación tenía los sanitarios sucios, el jacuzzi con hongo (nunca se utilizó por esto) y el baño por las noches se mojaba todo el piso ya que el aire botaba agua. Esto lo notifiqué en front desk y solo me enviaron DOS toallas limpias para la habitación (ya que le mencioné que tuve que utilizarlas todas para ponerlas en el piso cuando el aire botaba agua)
Stayed 4 nights in May 2025

10/10 Excellent

Sara

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property was beautiful! I strongly recommend the 2 story room with the plunge pool. The food was amazing and they kept the drinks coming. The only negative I have is the soliciting on the beach. I wanted to truly relax but was interrupted several times by people who wanted to sell massages, pictures, cigars, bracelets, etc. However, overall this is a 5 star resort.
Stayed 4 nights in Jun 2025

2/10 Terrible

Kenyada

Travelled with family, Travelled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
We lost power in our room 6016 . This was a horrible experience. We didn’t receive any apology or compensation. This is unacceptable for no one to apologize for this horrible situation. We paid a lot of money to come there . It was my birthday and this happens. There is a lack of fun events going on during the day like other places . Everything closes so early sports bar , club , the shows . They need and experience coordinator for fun events . The power going out made this an horrible experience. No one said sorry no compensation nothing .
Stayed 4 nights in Jun 2025

10/10 Excellent

Jeffrey, Wallis

Stayed 10 nights in Apr 2025

10/10 Excellent

Jennifer

Stayed 4 nights in May 2025

10/10 Excellent

Ashely Mullikin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was excellent
Stayed 4 nights in Jun 2025

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel
Stayed 7 nights in Jun 2025

10/10 Excellent

James Ryan

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 7 nights in Jun 2025

10/10 Excellent

Ty

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Overall great property for a nice couple get away. At this time of year and midweek the resort was not very full so no issues getting chairs at beach, pool, or even meals. The staff went above and beyond to make the stay enjoyable. The was what would be expected I guess at an all inclusive, but the variety of options was pretty good. The rooms were very nice and comfortable. We stayed in a swim out room and honestly didn’t use that swim out pool very much. It was hot and we liked being closer to the beach and bars. But it was great to have the larger patio and even a quick jump in the pool. The seaweed was quite heav, but the staff was working hard at night and all day to remove it. The seaweed is just bad all over the Caribbean this time of year anywhere you go, but we didn’t mind it or it didn’t really ruin anything.
Stayed 3 nights in Jun 2025

10/10 Excellent

Jermaine

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was fantastic from the beginning to the end. The staff was great and the food option were great. The room was clean and room service was prompt. The only thing that ruined our experience was 2 of our 3 excursions booked through a guy they call BB King. He tried to hustle us on prices and then he booked us for an excursion on a day that it was closed. He booked us on a coty tour and they took us to the market in Higuey. Very unexpected and we were not dress les for the conditions. The. When we got to the church he told us we had to pay a guy $20 for the tour then he tried to make us buy gift in a very unexpected place. Then when we arrived back at the resort the guy told us we owe him $70... Apparently BB King "Brunete Britus" charged us $175 for thr tour and was keeping the money thats why he insisted we pay cash for the speed boat and city tour. And wanted us to pay credit for the 7 & 1 tour. Speed boat tour we spent over an hour stuck in thr water because the motor kept dying. He made those 2 days out of our 7 the worst we have ever experienced while traveling and this resort was the best...
Stayed 6 nights in Jun 2025