Excellence Punta Cana - Adults Only All Inclusive

5.0 star property
Adults-only beachfront property with 4 outdoor pools

Photo gallery for Excellence Punta Cana - Adults Only All Inclusive

Poolside bar
Property video
View from room
4 outdoor pools
11 restaurants, breakfast, lunch, dinner served; Mexican cuisine

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar

Explore the area

View map
Playas Uvero Alto - Punta Cana, Punta Cana, La Altagracia, 23000
  • Place, Sirenis Aquagames Water Park
    ‪6 min drive‬
  • Place, Macao Beach
    ‪25 min drive‬
  • Place, Bavaro Beach
    ‪47 min drive‬
  • Airport, Punta Cana (PUJ-Punta Cana Intl.)
    ‪54 min drive‬

Room options

Junior Suite Garden or Mountain View

9.2 out of 10
Wonderful
(174 reviews)

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout curtains
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Junior Swim Up Suite

9.2 out of 10
Wonderful
(20 reviews)

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout curtains
  • Sleeps 2
  • 1 King Bed

Junior Suite Ocean View

9.4 out of 10
Exceptional
(57 reviews)

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout curtains
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Excellence Club Suite Ocean View

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout curtains
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Terrace Suite With Plunge Pool Ocean Front

7.6 out of 10
Good
(7 reviews)

Highlights

Furnished balcony or patio
Separate sitting area
Private pool
Air conditioning
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Excellence Club Master Suite

8.6 out of 10
Excellent
(7 reviews)

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Club Lounge
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • Sleeps 3
  • 2 Double Beds

Excellence Club Junior Suite Swim Up Suite

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Club Lounge
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • Sleeps 2
  • 1 King Bed

Excellence Club Junior Suite with Private Pool

9.6 out of 10
Exceptional
(10 reviews)

Highlights

Furnished balcony or patio
Separate sitting area
Private pool
Air conditioning
Club Lounge
LED TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 2
  • 1 King Bed

Excellence Club Terrace Suite Ocean Front

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Club Lounge
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Excellence Club Suite With Private Pool Ocean View

Highlights

Furnished balcony or patio
Separate sitting area
Private pool
Air conditioning
Club Lounge
LED TV
Hypo-allergenic bedding
Pillow menu
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Excellence Club Junior Suite Ocean View

9.6 out of 10
Exceptional
(9 reviews)

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Club Lounge
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Excellence Club Honeymoon Suite Ocean View

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Club Lounge
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Excellence Club Junior Suite Garden View

7.6 out of 10
Good
(4 reviews)

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Club Lounge
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Junior Suite with Private Pool

9.0 out of 10
Wonderful
(16 reviews)

Highlights

Furnished balcony or patio
Separate sitting area
Private pool
Air conditioning
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 74 sq m
  • Sleeps 2
  • 1 King Bed

FREE UPGRADE TO JUNIOR SUITE OCEAN VIEW

7.4 out of 10
Good
(8 reviews)

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout curtains
  • Ocean view
  • Sleeps 2
  • 1 King Bed

FREE UPGRADE TO EXCELLENCE CLUB JUNIOR SUITE GARDEN VIEW

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout curtains
  • Sleeps 2
  • 1 King Bed

FREE UPGRADE TO EXCELLENCE CLUB MASTER SUITE

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout curtains
  • Sleeps 3
  • 2 Double Beds

About the area

Punta Cana

A luxury stay in Punta Cana awaits you at Excellence Punta Cana - Adults Only All Inclusive. You'll be 13.3 km (8.2 mi) from Macao Beach and 23 km (14.3 mi) from Arena Gorda Beach. Highlights at this all-inclusive property include 11 restaurants, 4 outdoor swimming pools and a full-service spa. .A day of pampering can include body wraps, aromatherapy and hydrotherapy along with access to the sauna. The restaurant, Agave, serves Mexican cuisine and is open for dinner. With 3 poolside bars and 12 lounge bars to choose from, you can enjoy a drink at the property. Spend the day at the private beach and enjoy the 2 hot tubs, 3 outdoor tennis courts and gym. Other amenities include free Wi-Fi in public areas, a Turkish bath/hammam and a sauna. There's also free self parking, along with the convenience of an airport shuttle. .Attractions within a 30-minute drive of this 5-property class Uvero Alto property include Sirenis Aquagames Water Park and Cana Bay Golf Club.

What's nearby

  • Sirenis Aquagames Water Park - 6 min drive - 3.0 km
  • Macao Beach - 25 min drive - 15.6 km
  • Arena Gorda Beach - 36 min drive - 27.7 km
  • Bavaro Beach - 47 min drive - 36.8 km
  • Punta Cana Beach - 59 min drive - 57.0 km

Getting around

  • Punta Cana (PUJ-Punta Cana Intl.) - 44 min drive

Restaurants

  • ‪Lobby Bar - ‬9 min drive
  • ‪Ice & Coffee Shop - ‬8 min drive
  • ‪Buffet Macao - ‬9 min drive
  • ‪Nuevo México - ‬9 min drive
  • ‪Jade Japanese Restaurant - ‬9 min drive

About this property

Excellence Punta Cana - Adults Only All Inclusive

Adults-only beachfront property with 4 outdoor pools
Excellence Punta Cana - Adults Only All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Simply step outside to unwind on the property's beach. At Excellence Punta Cana - Adults Only All Inclusive, you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 11 restaurants on site, along with a coffee shop/cafΘ. For a drink, you can stop by one of the on-site bars, including 3 poolside bars and 12 bars/lounges. Public spaces have free WiFi. This Colonial property also offers outdoor tennis courts, a steam room and a fitness centre. Free self parking is available.

Smoking is allowed in designated areas at this 5-star Punta Cana property.

  • 461 guestrooms or units
  • 2 levels
  • 14 buildings
  • 11 dining venues
  • 3 bars by the pool
  • 12 bars or lounges
  • Terrace on the roof
  • Towels for the beach
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Beauty salon
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Swim-up bar
Excellence Punta Cana - Adults Only All Inclusive offers 461 accommodations with minibars and laptop-compatible safes. Rooms open to furnished balconies or patios. This accommodation offers separate sitting areas. Beds feature premium bedding. A pillow menu is available. LED televisions come with premium cable channels. Bathrooms include a separate bath and shower with in-room jetted baths, a rainfall showerhead and a hydromassage showerhead. Bathrooms are also outfitted with bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free international calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

The on-site spa has 14 treatment rooms, including rooms for couples and outdoor treatment areas. Services include facials, body wraps, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site

Food and drink

  • 11 restaurants
  • 12 bars/lounges
  • 3 poolside bars
  • A coffee shop/cafe
  • A swim-up bar
  • Coffee and tea in common areas

Restaurants on site

  • Agave
  • Chez Isabelle
  • The Grill
  • The Kitchen Table
  • The Lobster House

Things to do

  • 2 hot tubs
  • 3 outdoor tennis courts
  • 4 outdoor pools
  • Fitness classes
  • Full-service spa
  • Gym
  • Sauna
  • Scuba diving
  • Shopping
  • Steam room
  • Volleyball
  • Yoga classes

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beach towels
  • Garden
  • On a private beach
  • Rooftop terrace
  • Vegetable garden

Full-service spa

  • 14 treatment rooms
  • Aromatherapy
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille/raised signage
  • Lift (80 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk (113 centimetre high)

More

  • 14 buildings
  • 2 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Colonial architecture
  • Comprehensive recycling policy
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic drinking straws
  • Reception hall
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Hydromassage showerhead
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Composting
  • Desk
  • Energy-saving switches in guestrooms
  • Free international calls
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
All guests are required to present a valid government-issued ID card and a credit card at check-in for incidental charges.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Excellence Punta Cana - Adults Only All Inclusive

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 238 per person (return)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property uses a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and children 18 years old and younger aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Adults All Inclusive Punta Cana
All Inclusive Adults Punta Cana
All Inclusive Excellence Punta Cana
Excellence All Inclusive Punta Cana
Excellence Punta Cana Adults Only
ExcellencePuntaCana AdultsOnly All Inclusive (OPENING Nov1)
Excellence Punta Cana All Inclusive
Punta Cana Adults
Punta Cana Adults All Inclusive
Punta Cana All Inclusive Adults
Excellence Punta Cana Adults All Inclusive
Excellence Punta Cana Adults Only All Inclusive (OPEN Nov1)
Excellence Punta Cana Adults
Excellence Punta Cana Adults All Inclusive Punta Cana
Excellence Punta Cana Adults Punta Cana
Excellence Punta Cana Adults Only All Inclusive
Excellence Punta Cana - Adults Only All Inclusive Punta Cana

Frequently asked questions

What is the cancellation policy at Excellence Punta Cana - Adults Only All Inclusive?

Excellence Punta Cana - Adults Only All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Excellence Punta Cana - Adults Only All Inclusive?

Yep, Excellence Punta Cana - Adults Only All Inclusive has a free self car park.

Are there any beaches close to Excellence Punta Cana - Adults Only All Inclusive?

The closest beach to Excellence Punta Cana - Adults Only All Inclusive is Bavaro Beach (29.4 km).

Is there a spa on site at Excellence Punta Cana - Adults Only All Inclusive?

Yep, there is an onsite spa at Excellence Punta Cana - Adults Only All Inclusive. It has 2 hot tubs and a sauna. You'll enjoy heaps of services like body wraps, facials and body treatments.

Does Excellence Punta Cana - Adults Only All Inclusive have a pool?

Yep, and guests love it! Excellence Punta Cana - Adults Only All Inclusive has 4 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying with a drink from one of the bars.

What luxury perks are available at Excellence Punta Cana - Adults Only All Inclusive?

Excellence Punta Cana - Adults Only All Inclusive features a private beach, 3 poolside bars and 4 outdoor pools. All guestrooms come with Private jetted baths, hydromassage showerheads and premium bedding.

What makes Excellence Punta Cana - Adults Only All Inclusive a romantic place to stay?

Couples spa treatments and a private beach, as well as Jetted bath and premium bedding in the guestrooms, help set the scene for a romantic weekend at Excellence Punta Cana - Adults Only All Inclusive.

Is Excellence Punta Cana - Adults Only All Inclusive family-friendly?

No, Excellence Punta Cana - Adults Only All Inclusive is an adults-only property.

Are there hot tubs in the rooms at Excellence Punta Cana - Adults Only All Inclusive?

No, but there are Jetted bath in the guestrooms.

Is there a free airport shuttle available at Excellence Punta Cana - Adults Only All Inclusive?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Excellence Punta Cana - Adults Only All Inclusive?

Relax with a coldie at the 3 poolside bars or 12 lounge bars, and grab a meal at the onsite restaurant that serves Mexican cuisine.

What time are check-in & check-out at Excellence Punta Cana - Adults Only All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Excellence Punta Cana - Adults Only All Inclusive?

No, pets and service animals are not allowed.

Is there a golf course on site at Excellence Punta Cana - Adults Only All Inclusive?

There is a golf course next to Excellence Punta Cana - Adults Only All Inclusive.

Reviews

Excellence Punta Cana - Adults Only All Inclusive Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness
Rating 10 - Excellent. 1877 out of 2483 reviews
Rating 8 - Good. 351 out of 2483 reviews
Rating 6 - Okay. 143 out of 2483 reviews
Rating 4 - Poor. 54 out of 2483 reviews
Rating 2 - Terrible. 58 out of 2483 reviews

Reviews

8/10 Good

Rebecca, Rayville

Travelled with partner
Liked: Cleanliness, amenities
The atmosphere was most definitely relaxing. Mature adults remembering to be child-like. The beaches were clean and pools sparkling. The excellence club bar was quite attentive and served very refreshing drinks!
Stayed 4 nights in Sep 2025

10/10 Excellent

Farre Kouy, Cowpens

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NA
Stayed 4 nights in Sep 2025

8/10 Good

Joseph

Stayed 4 nights in Sep 2025

10/10 Excellent

Alexandria A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay at Excellence. The property is beautiful and the food was AMAZING. I will say that the property may need some updates. I stayed in a swim up room, and there were certain times of the day when the toilet wouldn't flush, and my last day there the air conditioning unit wasn't working in my room. Other than that I thoroughly enjoyed my stay.
Stayed 4 nights in Aug 2025

10/10 Excellent

Balinda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Aug 2025

10/10 Excellent

brooke Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely stunning resort. This is a true luxury resort. It is quiet and relaxing, not a party resort. The food is incredible. The gym is great. Pilates and yoga classes are available which is amazing. Beautiful running routes which includes a nature park full of birds. The pools are beautiful. I wish they had more craft cocktails but otherwise everything at this resort is top tier.
Stayed 4 nights in Jun 2025

10/10 Excellent

Victoria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very relaxing the staff was always attentive and never needed for anything, the food was the let down couple good restaurants and some not so good! Definitely will be returning
Stayed 4 nights in Sep 2025

8/10 Good

sophie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 11 nights in Aug 2025

10/10 Excellent

Ryan Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2025

10/10 Excellent

Dhruv

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2025

8/10 Good

John J

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing! The food is not the best and the swim up bar was closed but overall amazing experience!
Stayed 4 nights in Sep 2025

10/10 Excellent

Hany Adel Nasry, Mississauga

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect. Staff are professional and dedicated.
Stayed 3 nights in Sep 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property ! Highly recommend, everything was 10/10 👍
Stayed 3 nights in Sep 2025

10/10 Excellent

Eris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is wonderful! Beautifully maintained Best of an all inclusive by far! Joel server awesome and Edwin at the front desk super helpful!
Stayed 5 nights in Aug 2025

10/10 Excellent

Desiart

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place the service was great
Stayed 5 nights in Aug 2025

8/10 Good

Tanya Dennis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was nice and really clean.
Stayed 4 nights in Sep 2025

10/10 Excellent

Torey

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property
Stayed 6 nights in Aug 2025

10/10 Excellent

GHENAIDA M

Liked: Cleanliness, staff & service, property conditions & facilities
We had a remarkable stay at Excellence Punta Cana! From the moment we arrived, the hospitality was top tier. We were welcomed with champagne, warm smiles, and refreshing cold towels, assisted with our luggage, and treated to a seamless check-in experience. The concierge team went above and beyond to make my husband’s 50th birthday celebration unforgettable – from a custom cake to an amazing hibachi dinner, every detail was thoughtfully taken care of. The entertainment was fantastic – the DJ kept the energy up and the Michael Jackson tribute was hands down our favorite performance. We loved the pool activities, always having fresh towels available, and the convenience of poolside food and drinks. The hotel itself was immaculately kept, spacious, and very safe. The food was top notch, especially at The Kitchen, where we enjoyed a great variety of delicious dishes, including authentic Dominican flavors. Every cook and wait staff member greeted us with warmth, often with hugs and big smiles, and made sure our dining experiences were wonderful. Our room was always spotless thanks to the hardworking cleaning staff, who kept fresh towels, toiletries, bottled water, and a fully stocked refrigerator ready for us. We truly had everything we needed. Excellence Punta Cana is now our new favorite home away from home! The service was truly excellent, and we can’t wait to visit again. We’ve already started recommending it to everyone we know – it’s a must-book destination.
Stayed 4 nights in Aug 2025

8/10 Good

Vitaliy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2025

2/10 Terrible

Wileidy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff overall was friendly, and one person in particular went out of his way to be genuinely helpful. However, the biggest disappointment was the food. The dining experience was horrible, poor quality, little variety, and most meals tasted reheated rather than fresh. At a Dominican resort, guests expect to enjoy authentic local cuisine, yet there was only one “Dominican Night,” the only time traditional food was served. Another frustration was the strict dress code in every restaurant. Even for breakfast and lunch, men were required to wear sleeves, which feels unreasonable on a Caribbean vacation where comfort should come first. No one wants to worry about packing special shirts just to eat a casual meal in the heat. Despite tipping generously (about $200 over 5 days/4 nights), service was inconsistent. While the property itself was clean and the beach beautiful, with seaweed cleared daily, the overall experience was underwhelming. As an adults-only resort, we also expected more nightlife. Though a few shows were nice, everything ended by 11 pm, and there was no late-night club, music, or dancing to enjoy Dominican culture. This left evenings flat and lacking energy. Overall, while the facilities and beach were lovely, the poor food, inconsistent service, unnecessary dress restrictions, limited cultural offerings, and lack of adult-oriented entertainment made the stay disappointing and far below what should be expected from an all-inclusive resort.
Stayed 4 nights in Aug 2025

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, property conditions & facilities
No
Stayed 7 nights in Aug 2025

10/10 Excellent

Erik

Stayed 8 nights in Aug 2025

8/10 Good

Timothy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Upon check in, the room had very poor air conditioning. The humidity was awful. We complained several times. After several hours, staff finally conceded that there was an issue. They brought a fan and de-humidifier. It did help but was not a fix. We were eventually moved the next day. Staff gave us a couples massage for trouble. The rest of time here was pretty good. Staff was very attentive! Pools were fantastic. We would return and try again!
Stayed 7 nights in Aug 2025

10/10 Excellent

Brenna, Imperial

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
We thought the property was absolutely lovely. The staff could not have been nicer. We had a great stay. The only thing I would say is to be prepared because the food is truly awful. My husband and I were both thoroughly disappointed in the food options and quality.
Stayed 4 nights in Sep 2025

10/10 Excellent

Shay Janelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2025