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Excellence Punta Cana - Adults Only All Inclusive

5.0 star property
Adults-only beachfront property with 4 outdoor pools

Photo gallery for Excellence Punta Cana - Adults Only All Inclusive

Poolside bar
Property video
View from room
4 outdoor pools
11 restaurants, breakfast, lunch, dinner served; Mexican cuisine

Popular amenities

Explore the area

Map
Playas Uvero Alto - Punta Cana, Punta Cana, La Altagracia, 23000
  • Sirenis Aquagames Water Park
    ‪8 min drive‬
  • Macao Beach
    ‪25 min drive‬
  • Cana Bay Golf Club
    ‪33 min drive‬
  • Punta Cana (PUJ-Punta Cana Intl.)
    ‪54 min drive‬

Room options

View all photos for Excellence Club Junior Suite Garden View + 20% OFF SPA

1 bedroom, premium bedding, minibar, in-room safe

Excellence Club Junior Suite Garden View + 20% OFF SPA

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
LED TV
Hypo-allergenic bedding
Pillow menu
Ceiling fan
Separate bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Suite With Private Pool Ocean View + 20% OFF SPA

View from room

Excellence Club Suite With Private Pool Ocean View + 20% OFF SPA

Highlights

Furnished balcony or patio
Separate sitting area
Private pool
Air conditioning
Club Lounge
LED TV
Hypo-allergenic bedding
Pillow menu
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Terrace Suite Ocean Front + 20% OFF SPA

View from room

Excellence Club Terrace Suite Ocean Front + 20% OFF SPA

10.0 out of 10
Exceptional
(1 review)

Highlights

Terrace
Separate sitting area
Air conditioning
Club Lounge
LED TV
Hypo-allergenic bedding
Pillow menu
Ceiling fan
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Garden or Mountain View

View from room

Junior Suite Garden or Mountain View

9.2 out of 10
Wonderful
(170 reviews)

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
LED TV
Hypo-allergenic bedding
Pillow menu
Ceiling fan
Separate bedroom
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Junior Suite Swim Up Suite + 20% OFF SPA

1 bedroom, premium bedding, minibar, in-room safe

Excellence Club Junior Suite Swim Up Suite + 20% OFF SPA

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Club Lounge
LED TV
Hypo-allergenic bedding
Pillow menu
Ceiling fan
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Master Suite + 20% OFF SPA

View from room

Excellence Club Master Suite + 20% OFF SPA

8.4 out of 10
Very good
(6 reviews)

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Club Lounge
LED TV
Hypo-allergenic bedding
Pillow menu
Ceiling fan
  • Sleeps 3
  • 2 Double Beds

View all photos for Excellence Club Junior Suite with Private Pool + 20% OFF SPA

View from room

Excellence Club Junior Suite with Private Pool + 20% OFF SPA

9.6 out of 10
Exceptional
(10 reviews)

Highlights

Furnished balcony or patio
Separate sitting area
Private pool
Air conditioning
Club Lounge
LED TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Ocean View

View from room

Junior Suite Ocean View

9.4 out of 10
Exceptional
(54 reviews)

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
LED TV
Hypo-allergenic bedding
Pillow menu
Ceiling fan
Separate bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Suite Ocean View + 20% OFF SPA

View from room

Excellence Club Suite Ocean View + 20% OFF SPA

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
LED TV
Hypo-allergenic bedding
Pillow menu
Ceiling fan
Separate bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Swim Up Suite

View from room

Junior Swim Up Suite

9.2 out of 10
Wonderful
(19 reviews)

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
LED TV
Hypo-allergenic bedding
Pillow menu
Ceiling fan
Separate bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite with Private Pool

1 bedroom, premium bedding, minibar, in-room safe

Junior Suite with Private Pool

9.4 out of 10
Exceptional
(12 reviews)

Highlights

Furnished balcony or patio
Separate sitting area
Private pool
Air conditioning
LED TV
Hypo-allergenic bedding
Pillow menu
Ceiling fan
  • 74 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Terrace Suite With Plunge Pool Ocean Front

View from room

Terrace Suite With Plunge Pool Ocean Front

7.6 out of 10
Good
(7 reviews)

Highlights

Terrace
Separate sitting area
Private pool
Air conditioning
LED TV
Hypo-allergenic bedding
Pillow menu
Ceiling fan
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Ocean View

View from room

Junior Suite Ocean View

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
LED TV
Hypo-allergenic bedding
Pillow menu
Ceiling fan
Separate bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Junior Suite Ocean View + 20% OFF SPA

View from room

Excellence Club Junior Suite Ocean View + 20% OFF SPA

9.6 out of 10
Exceptional
(9 reviews)

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Club Lounge
LED TV
Hypo-allergenic bedding
Pillow menu
Ceiling fan
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Junior Suite Garden View + 20% OFF SPA

1 bedroom, premium bedding, minibar, in-room safe

Excellence Club Junior Suite Garden View + 20% OFF SPA

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Club Lounge
LED TV
Hypo-allergenic bedding
Pillow menu
Ceiling fan
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Honeymoon Suite Ocean View + 20% OFF SPA

1 bedroom, premium bedding, minibar, in-room safe

Excellence Club Honeymoon Suite Ocean View + 20% OFF SPA

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Club Lounge
LED TV
Hypo-allergenic bedding
Pillow menu
Ceiling fan
  • Ocean view
  • Sleeps 2
  • 1 King Bed

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About the area

Punta Cana

A luxury stay in Punta Cana awaits you at Excellence Punta Cana - Adults Only All Inclusive. You'll be 13.3 km (8.2 mi) from Macao Beach and 23 km (14.3 mi) from Arena Gorda Beach. Highlights at this all-inclusive property include 11 restaurants, 4 outdoor swimming pools and a full-service spa. .A day of pampering can include body wraps, aromatherapy and hydrotherapy along with access to the sauna. The restaurant, Agave, serves Mexican cuisine and is open for dinner. With 3 poolside bars and 12 lounge bars to choose from, you can enjoy a drink at the property. Spend the day at the private beach and enjoy the 2 hot tubs, 3 outdoor tennis courts and gym. Other amenities include free Wi-Fi in public areas, a Turkish bath/hammam and a sauna. There's also free self parking, along with the convenience of an airport shuttle. .Attractions within a 30-minute drive of this 5-property class Uvero Alto property include Sirenis Aquagames Water Park and Cana Bay Golf Club.

What's nearby

  • Sirenis Aquagames Water Park - 8 min drive - 3.3 km
  • Macao Beach - 25 min drive - 15.6 km
  • Cana Bay Golf Club - 33 min drive - 22.7 km
  • Iberostar Golf Course - 35 min drive - 27.0 km
  • Arena Gorda Beach - 39 min drive - 25.7 km

Getting around

  • Punta Cana (PUJ-Punta Cana Intl.) - 44 min drive

Restaurants

  • ‪Ice & Coffee Shop - ‬8 min drive
  • ‪Lobby Bar - ‬9 min drive
  • ‪Wink - ‬8 min drive
  • ‪Buffet Macao - ‬9 min drive
  • ‪Bar Uvero - ‬9 min drive

About this property

Excellence Punta Cana - Adults Only All Inclusive

Adults-only beachfront property with 4 outdoor pools
Excellence Punta Cana - Adults Only All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Simply step outside to unwind on the property's beach. At Excellence Punta Cana - Adults Only All Inclusive, you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 11 restaurants on site, along with a coffee shop/cafΘ. For a drink, you can stop by one of the on-site bars, including 3 poolside bars and 12 bars/lounges. Public spaces have free WiFi. This Colonial property also offers outdoor tennis courts, a steam room and a fitness centre. Free self parking is available.

Smoking is allowed in designated areas at this 5-star Punta Cana property.

  • 461 guestrooms or units
  • 2 levels
  • 14 buildings
  • 11 dining venues
  • 3 bars by the pool
  • 12 bars or lounges
  • Terrace on the roof
  • Towels for the beach
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Beauty salon
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Swim-up bar
Excellence Punta Cana - Adults Only All Inclusive offers 461 accommodations with minibars and laptop-compatible safes. Rooms open to furnished balconies or patios. This accommodation offers separate sitting areas. Beds feature premium bedding. A pillow menu is available. LED televisions come with premium cable channels. Bathrooms include a separate bath and shower with in-room jetted baths, a rainfall showerhead and a hydromassage showerhead. Bathrooms are also outfitted with bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free international calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

The on-site spa has 14 treatment rooms, including rooms for couples and outdoor treatment areas. Services include facials, body wraps, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site

Food and drink

  • 11 restaurants
  • 12 bars/lounges
  • 3 poolside bars
  • A coffee shop/cafe
  • A swim-up bar
  • Coffee and tea in common areas

Restaurants on site

  • Agave
  • Chez Isabelle
  • The Grill
  • The Kitchen Table
  • The Lobster House

Things to do

  • 2 hot tubs
  • 3 outdoor tennis courts
  • 4 outdoor pools
  • Fitness classes
  • Full-service spa
  • Gym
  • Sauna
  • Scuba diving
  • Shopping
  • Steam room
  • Volleyball
  • Yoga classes

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beach towels
  • Garden
  • On a private beach
  • Rooftop terrace
  • Vegetable garden

Full-service spa

  • 14 treatment rooms
  • Aromatherapy
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille/raised signage
  • Lift (80 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk (113 centimetre high)

More

  • 14 buildings
  • 2 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Colonial architecture
  • Comprehensive recycling policy
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic drinking straws
  • Reception hall
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Hydromassage showerhead
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Composting
  • Desk
  • Energy-saving switches in guestrooms
  • Free international calls
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
All guests are required to present a valid government-issued ID card and a credit card at check-in for incidental charges.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Excellence Punta Cana - Adults Only All Inclusive

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 238 per person (return)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property uses a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and children 18 years old and younger aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Adults All Inclusive Punta Cana
All Inclusive Adults Punta Cana
All Inclusive Excellence Punta Cana
Excellence All Inclusive Punta Cana
Excellence Punta Cana Adults Only
ExcellencePuntaCana AdultsOnly All Inclusive (OPENING Nov1)
Excellence Punta Cana All Inclusive
Punta Cana Adults
Punta Cana Adults All Inclusive
Punta Cana All Inclusive Adults
Excellence Punta Cana Adults All Inclusive
Excellence Punta Cana Adults Only All Inclusive (OPEN Nov1)
Excellence Punta Cana Adults
Excellence Punta Cana Adults All Inclusive Punta Cana
Excellence Punta Cana Adults Punta Cana
Excellence Punta Cana Adults Only All Inclusive
Excellence Punta Cana - Adults Only All Inclusive Punta Cana

Frequently asked questions

What is the cancellation policy at Excellence Punta Cana - Adults Only All Inclusive?

Excellence Punta Cana - Adults Only All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Excellence Punta Cana - Adults Only All Inclusive?

Yep, Excellence Punta Cana - Adults Only All Inclusive has a free self car park.

Are there any beaches close to Excellence Punta Cana - Adults Only All Inclusive?

The closest beach to Excellence Punta Cana - Adults Only All Inclusive is Macao Beach (9.2 km).

Is there a spa on site at Excellence Punta Cana - Adults Only All Inclusive?

Yep, there is an onsite spa at Excellence Punta Cana - Adults Only All Inclusive. It has 2 hot tubs and a sauna. You'll enjoy heaps of services like body wraps, facials and body treatments.

Does Excellence Punta Cana - Adults Only All Inclusive have a pool?

Yep, and guests love it! Excellence Punta Cana - Adults Only All Inclusive has 4 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying with a drink from one of the bars.

What luxury perks are available at Excellence Punta Cana - Adults Only All Inclusive?

Excellence Punta Cana - Adults Only All Inclusive features a private beach, 3 poolside bars and 4 outdoor pools. All guestrooms come with Private jetted baths, hydromassage showerheads and premium bedding.

What makes Excellence Punta Cana - Adults Only All Inclusive a romantic place to stay?

Couples spa treatments and a private beach, as well as Jetted bath and premium bedding in the guestrooms, help set the scene for a romantic weekend at Excellence Punta Cana - Adults Only All Inclusive.

Is Excellence Punta Cana - Adults Only All Inclusive family-friendly?

No, Excellence Punta Cana - Adults Only All Inclusive is an adults-only property.

Are there hot tubs in the rooms at Excellence Punta Cana - Adults Only All Inclusive?

No, but there are Jetted bath in the guestrooms.

Is there a free airport shuttle available at Excellence Punta Cana - Adults Only All Inclusive?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Excellence Punta Cana - Adults Only All Inclusive?

Relax with a coldie at the 3 poolside bars or 12 lounge bars, and grab a meal at the onsite restaurant that serves Mexican cuisine.

What time are check-in & check-out at Excellence Punta Cana - Adults Only All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Excellence Punta Cana - Adults Only All Inclusive?

No, pets and service animals are not allowed.

Is there a golf course on site at Excellence Punta Cana - Adults Only All Inclusive?

There is a golf course next to Excellence Punta Cana - Adults Only All Inclusive.

Excellence Punta Cana - Adults Only All Inclusive Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1836 out of 2405 reviews
Rating 8 - Good. 320 out of 2405 reviews
Rating 6 - Okay. 143 out of 2405 reviews
Rating 4 - Poor. 53 out of 2405 reviews
Rating 2 - Terrible. 53 out of 2405 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Darlene

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I was not impressex with the quality of food at the Oregno or the Lonster House The staff were amazing and made my stay enjoyable
Stayed 7 nights in Apr 2025

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

10/10 Excellent

Jennifer, Hoffman Estates

Stayed 3 nights in Apr 2025

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness
Excellent all-inclusive on all levels!
Stayed 7 nights in Apr 2025

8/10 Good

colleen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
loved this place. Need to upgrade your ice cream
Stayed 14 nights in Apr 2025

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fantastic time at Excellence Punta Cana. The resort was beautiful, the rooms were very comfortable, excellent bed and pillows, the staff were extremely accommodating, friendly and helpful. The restaurants and food were excellent. The beach and ocean were beautiful.
Stayed 4 nights in Apr 2025

10/10 Excellent

Elio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Carmen

Stayed 4 nights in Apr 2025

4/10 Poor

Shamona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was wonderful and clean. However, it was quit boring. The entertainment closed around 12am. They had no party. If you are looking for a quiet vacation it is just for you but it you want something a bit more lively I would recommend somewhere else. Everyone was nice and I felt very safe.
Stayed 3 nights in Apr 2025

10/10 Excellent

Keenan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Apr 2025

10/10 Excellent

Daniela

Travelled with partner
Liked: Amenities
Very clean, friendly and welcoming staff, great variety of restaurants and foods to choose from. Gym was better than expected, clean, odorless and very well equipped.
Stayed 3 nights in Apr 2025

10/10 Excellent

Francisco j van

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was super friendly and helpful. Front desk and concierge was quick to act on any request. Rooms were well kept clean and medern. Restaurants were nice and food was well executed. The Grill and the Japenese were exellent. The somalier Ramsel had a great temperment and was very kind. On entertainment Blade and Butterfly were very welcoming and active. Pool staff was super attentive to keeping beverages flowing. So many more to say. I have been to many resorts in DR and MX but i will definitely will be back to this one.
Stayed 6 nights in Apr 2025

10/10 Excellent

Claire

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was wonderful. No lines for meals. Service was wonderful! Housekeeping was great. Only annoying thing was the towels saving chairs and didn't show up for hours. Resort should monitor that more. Shout out to entertainment team! Michael Jackson show was amazing.
Stayed 3 nights in Apr 2025

8/10 Good

Taviouzie

Liked: Cleanliness, staff & service, property conditions & facilities
Me & my wife had a good time.. definitely will go back !
Stayed 3 nights in Apr 2025

10/10 Excellent

Justin

Stayed 6 nights in Apr 2025

10/10 Excellent

Eric R

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our 4th time visiting this resort and we will be back. Never disappoints.
Stayed 8 nights in Apr 2025

8/10 Good

Mehmet S

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect. The only thing is that the staff coukd have spoken the English a little better. Also, body scrub could be provided in the the spa.
Stayed 5 nights in Apr 2025

10/10 Excellent

Yamileth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very calm! Just to relax
Stayed 4 nights in Apr 2025

4/10 Poor

Mark, Richmond Hill

Travelled with family
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
I would not return tothis property. Staff in The Kitchen were rude, cleaning of my room was terrible. Pool staff were great. Food was subpar served cold half the time.
Stayed 7 nights in Apr 2025

10/10 Excellent

Audrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 4 nights in Apr 2025

10/10 Excellent

Afrin, Annandale

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The rooms were dirty; we were put in a most awful old building. Seems like Expedia bookings get the bad rooms.
Stayed 3 nights in Feb 2025

8/10 Good

Artur

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place and very nice hotel. Front desk is awesome and friendly. However Waiters at Kitchen are slow. You could wait for your coffee for 5 minutes. Waiters in dining restaurants don’t get your order right away. Drinks first and it has to take some time before you can order the food. Main pool bar is not friendly unless you tip them.
Stayed 4 nights in Apr 2025

10/10 Excellent

CHINENYEZE SYLVESTER

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All inclusive
Stayed 4 nights in Apr 2025

8/10 Good

Francesca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

8/10 Good

Ladarious M

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice resort , well kept . The crowd is much older , not for young couples who like a little extra. Everything is locked up and closed around 7pm
Stayed 3 nights in Apr 2025