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Finest Punta Cana by The Excellence Collection - All Inclusive

Property class: 5 and above

Photo gallery for Finest Punta Cana by The Excellence Collection - All Inclusive

Aerial view
Property video
Down duvets, free minibar, in-room safe, free cots/infant beds
Front of property
Outdoor wedding area

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa pool
  • All-inclusive
  • Parking included

Explore the area

View map
Carretera Uvero Alto, Punta Cana, La Altagracia, 23000
  • Place, Sirenis Aquagames Water Park
    ‪12 min walk‬
  • Place, Macao Beach
    ‪21 min drive‬
  • Place, Bavaro Beach
    ‪52 min drive‬
  • Airport, Punta Cana (PUJ-Punta Cana Intl.)
    ‪48 min drive‬

Room options

Junior Suite Garden Or Pool View

9.0 out of 10
Wonderful
(78 reviews)
  • 74 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

Terrace Suite with Plunge Pool

9.4 out of 10
Exceptional
(30 reviews)
  • 88 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Junior Swim-Up Suite

9.2 out of 10
Wonderful
(23 reviews)
  • 74 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Junior Suite Ocean View

10.0 out of 10
Exceptional
(5 reviews)
  • Ocean view
  • 74 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Junior Suite with Private Pool

8.6 out of 10
Excellent
(17 reviews)
  • 88 sq m
  • Sleeps 4
  • 1 King Bed

Family Suite

10.0 out of 10
Exceptional
(4 reviews)
  • 88 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

Pool Family Suite

10.0 out of 10
Exceptional
(1 review)
  • 163 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

Finest Club Junior Suite Garden Or Pool View

  • 74 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Finest Club Junior Suite with Private Pool

9.0 out of 10
Wonderful
(9 reviews)
  • 88 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Finest Club Family Suite

8.8 out of 10
Excellent
(3 reviews)
  • 88 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

Finest Club Pool Family Suite

  • 88 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

Finest Club Beachfront Suite

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 88 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Finest Club Beachfront Suite with Private Pool

9.0 out of 10
Wonderful
(8 reviews)
  • Ocean view
  • 88 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

Finest Club Imperial Family Suite with Plunge Pool

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 232 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

Excellence Club Junior Suite Garden or Pool View + 20% OFF SPA

9.0 out of 10
Wonderful
(19 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Excellence Club Junior Suite with Private Pool + 20% OFF SPA

9.8 out of 10
Exceptional
(18 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Excellence Club Junior Swim Up Suite + 20% OFF SPA

10.0 out of 10
Exceptional
(12 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Excellence Club Two Story Rooftop Terrace Suite W/ Plunge Pool + 20% OFF SPA

10.0 out of 10
Exceptional
(9 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Excellence Club Beachfront Honeymoon Suite with Plunge Pool + 20 OFF SPA

10.0 out of 10
Exceptional
(4 reviews)
  • Ocean view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Excellence Club Beachfront Honeymoon Two-Story Rooftop Terrace Suite with Plunge Pool + 20% OFF SPA

10.0 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Excellence Club Imperial Suite with Plunge Pool + 20% OFF SPA

  • Ocean view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Excellence Club Beachfront Honeymoon Suite with Private Pool + 20% OFF SPA

10.0 out of 10
Exceptional
(2 reviews)
  • 88 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Excellence Club Beachfront Honeymoon Suite with Plunge Pool Garden View + 20% OFF SPA

10.0 out of 10
Exceptional
(3 reviews)
  • 88 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Excellence Club Two Story Rooftop Terrace Suite W/ Plunge Pool Ocean View + 20% OFF SPA

9.0 out of 10
Wonderful
(2 reviews)
  • Ocean view
  • 149 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

FREE UPGRADE TO EXCELLENCE CLUB JUNIOR SUITE GARDEN OR POOL VIEW

8.8 out of 10
Excellent
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

FREE UPGRADE TO FAMILY SUITE

  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

FREE UPGRADE TO FINEST CLUB TWO-STORY ROOFTOP TERRACE SUITE W/ PLUNGE POOL

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

FREE UPGRADE TO FINEST CLUB FAMILY SUITE

  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

FREE UPGRADE TO EXCELLENCE CLUB JUNIOR SWIM-UP SUITE

10.0 out of 10
Exceptional
(2 reviews)
  • Sea view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

FREE UPGRADE TO EXCELLENCE CLUB TWO-STORY ROOFTOP TERRACE SUITE WITH PLUNGE POOL

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

FREE UPGRADE TO EXCELLENCE CLUB TWO-STORY ROOFTOP TERRACE SUITE WITH PLUNGE POOL OCEAN VIEW

  • Sea view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

FREE UPGRADE TO JUNIOR SWIM-UP SUITE

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

FREE UPGRADE TO FINEST CLUB JUNIOR SUITE GARDEN OR POOL VIEW

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Finest Club Two-Story Rooftop Terrace Suite w/ Plunge Pool

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

FREE UPGRADE TO EXCELLENCE CLUB JUNIOR SUITE WITH PRIVATE POOL

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

FREE UPGRADE TO FINEST CLUB JUNIOR SUITE WITH PRIVATE POOL

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

About the area

Punta Cana

A luxury stay in Punta Cana awaits you at Finest Punta Cana by The Excellence Collection - All Inclusive. You'll be 10.9 km (6.8 mi) from Macao Beach and 36.5 km (22.7 mi) from Bavaro Beach. Highlights at this all-inclusive property include 11 restaurants, 17 bars/lounges and a full-service spa. .A day of pampering can include massages, facials and body treatments along with access to the sauna and steam room. The buffet restaurant, The Market Kitchen, serves international cuisine and is open for breakfast, lunch and dinner. Spend the day at the private beach and enjoy the on-site outdoor swimming pool, free kids' club and gym. Additionally, you'll find free Wi-Fi in public areas, a hot tub and a children's swimming pool. There's also free valet parking, along with the convenience of an airport shuttle. .Attractions within a 30-minute drive of this 5-property class Uvero Alto property include Sirenis Aquagames Water Park and Cocotal Golf and Country Club.

What's nearby

  • Sirenis Aquagames Water Park - 12 min walk - 1.0 km
  • Macao Beach - 21 min drive - 12.2 km
  • Arena Gorda Beach - 34 min drive - 23.5 km
  • Los Corales Beach - 45 min drive - 31.0 km
  • Bavaro Beach - 52 min drive - 34.5 km

Getting around

  • Punta Cana (PUJ-Punta Cana Intl.) - 40 min drive

Restaurants

  • ‪Ice & Coffee Shop - ‬14 min walk
  • ‪Freestyle Tiered Pool and Bar - ‬20 min walk
  • ‪Wink - ‬16 min walk
  • ‪Spoon - ‬16 min walk
  • ‪Carnival - ‬19 min walk

About this property

Finest Punta Cana by The Excellence Collection - All Inclusive

Finest Punta Cana by The Excellence Collection - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Simply walk outside to feel the sun on your face at the sandy beach. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Finest Punta Cana by The Excellence Collection - All Inclusive such as a complimentary children's club and an outdoor pool.

There are 11 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 17 bars/lounges and a swim-up bar. WiFi is free in public spaces. This all-inclusive property also offers a children's pool, a hot tub and a fitness centre. Free valet parking is available.

Smoking is allowed in designated areas at this 5-star Punta Cana property.

  • 455 guestrooms or units
  • 11 dining venues
  • 17 bars or lounges
  • Deli
  • Kid's club (free)
  • Coffee in lobby
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Garden
  • Lift
  • Smoking in designated areas
  • Swim-up bar
Finest Punta Cana by The Excellence Collection - All Inclusive offers 455 air-conditioned accommodations with free minibar items and minibars. Beds feature down duvets. A pillow menu is available. 65-inch Smart televisions come with digital channels. Bathrooms include a separate bath and shower with in-room jetted baths, bathrobes, slippers and complimentary toiletries.

This Punta Cana property provides complimentary wireless Internet access. Business-friendly amenities include laptop-compatible safes and telephones; free international calls are provided (restrictions may apply). Additionally, rooms include espresso makers and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The on-site spa has 9 treatment rooms, including rooms for couples and outdoor treatment areas. Services include facials and body treatments. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free valet parking on site
  • Limited on-site valet parking

Food and drink

  • 11 restaurants
  • 17 bars/lounges
  • A coffee shop/cafe
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Brass Steakhouse
  • Duke's Lobster & Seafood
  • Lizo
  • Melting Point
  • The Market Kitchen

Things to do

  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor pool
  • Pilates classes

Family friendly

  • Children's games
  • Children's pool
  • Free children's club
  • In-room cot
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Turndown service
  • Wedding services

Outdoors

  • Garden
  • On a private beach
  • Outdoor furniture
  • Vegetable garden

Full-service spa

  • 9 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Facials
  • Massage
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift (149 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk (114 centimetre high)

More

  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic drinking straws
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free cot
  • Pillow menu

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 65-inch smart TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Composting
  • Energy-saving switches in guestrooms
  • Free international calls
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
All guests are required to present a valid government-issued ID card and a credit card at check-in for incidental charges.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Finest Punta Cana by The Excellence Collection - All Inclusive

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 238 per vehicle (return, maximum occupancy 2)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. This property uses a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Finest Punta Cana
Finest Punta Cana by The Excellence Collection All inclusive

Frequently asked questions

What is the cancellation policy at Finest Punta Cana by The Excellence Collection - All Inclusive?

Finest Punta Cana by The Excellence Collection - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Finest Punta Cana by The Excellence Collection - All Inclusive?

Yep, Finest Punta Cana by The Excellence Collection - All Inclusive has free valet parking.

Are there any beaches close to Finest Punta Cana by The Excellence Collection - All Inclusive?

The closest beach to Finest Punta Cana by The Excellence Collection - All Inclusive is Macao Beach (6.8 km).

Is there a spa on site at Finest Punta Cana by The Excellence Collection - All Inclusive?

Yep, there is an onsite spa at Finest Punta Cana by The Excellence Collection - All Inclusive. It has a steam room and a sauna. You'll enjoy heaps of services like facials and body treatments.

Does Finest Punta Cana by The Excellence Collection - All Inclusive have a pool?

Yep, and guests love it! Finest Punta Cana by The Excellence Collection - All Inclusive has an outdoor pool and a kids' pool.

Does Finest Punta Cana by The Excellence Collection - All Inclusive have a waterslide?

No, there is no waterslide at Finest Punta Cana by The Excellence Collection - All Inclusive, but Sirenis Aquagames Water Park is a short 13-minute walk away.

What luxury perks are available at Finest Punta Cana by The Excellence Collection - All Inclusive?

Finest Punta Cana by The Excellence Collection - All Inclusive features a private beach, a full-service spa and an outdoor pool. All guestrooms come with Private jetted baths, 24-hour room service and free minibar items.

What makes Finest Punta Cana by The Excellence Collection - All Inclusive a romantic place to stay?

1 hot tub and couples spa treatments, as well as Jetted bath in the guestrooms, all help set the scene for a romantic weekend at Finest Punta Cana by The Excellence Collection - All Inclusive.

Is Finest Punta Cana by The Excellence Collection - All Inclusive family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as free infant beds in the guestrooms, it's no surprise that Finest Punta Cana by The Excellence Collection - All Inclusive is a hit with families.

Are there hot tubs in the rooms at Finest Punta Cana by The Excellence Collection - All Inclusive?

No, but there are Jetted bath in the guestrooms.

Is there a free airport shuttle available at Finest Punta Cana by The Excellence Collection - All Inclusive?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Finest Punta Cana by The Excellence Collection - All Inclusive?

Yep, you can grab a meal at Finest Punta Cana by The Excellence Collection - All Inclusive's onsite restaurant that serves international cuisine.

What time are check-in & check-out at Finest Punta Cana by The Excellence Collection - All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Finest Punta Cana by The Excellence Collection - All Inclusive?

No, pets and service animals are not allowed.

Finest Punta Cana by The Excellence Collection - All Inclusive Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1507 out of 2113 reviews
Rating 8 - Good. 324 out of 2113 reviews
Rating 6 - Okay. 142 out of 2113 reviews
Rating 4 - Poor. 63 out of 2113 reviews
Rating 2 - Terrible. 77 out of 2113 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Lissette

Stayed 6 nights in Dec 2025

8/10 Good

Carolina

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel layout is perfect for a family vacation, allowing for different ages to enjoy the day together. The main pool has the deeper end with a bar where adults hang out, but it’s connected to the kids pool which has the big bubble where my 6 year old wanted to jump and slide all day long. Right next to this pool is the toddler pool, with a much smaller bubble which was a hit with my 2 year old twins. These pools are also right next to the beach and food trucks, making everything super convenient. Grounds are immaculately maintained. We were there for NYE and even though the hotel was full, we were always able to find chars, daybeds and plenty of fresh towels. Food is average.
Stayed 9 nights in Dec 2025

4/10 Poor

Gabriel

Travelled with family and small children
Liked: Amenities, property conditions & facilities
I won’t go into excessive detail, but it’s important to set realistic expectations. We chose The Finest based on its branding and pricing as a five-star luxury resort. While the property has some positive aspects, our experience did not align with five-star standards, particularly in dining, service, and attention to detail. The food was underwhelming. Despite multiple restaurants, menus lacked variety, with identical desserts across venues. The buffet was average and comparable to standard all-inclusive resorts. Service felt mostly reactive rather than proactive. We also experienced an issue with a tour booked through a company the hotel works with; while it is a third-party service, the hotel did not actively assist in resolving the situation, which took longer than expected. Additionally, our room had a persistent shower leak that required towels on the floor daily—an issue that should not occur at this price point. This resort may suit travelers seeking a mid-range all-inclusive, but those expecting a true five-star experience may be disappointed
Stayed 5 nights in Dec 2025

10/10 Excellent

Gabriella, Miami

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We had an excellent stay at this hotel for New Year’s Eve. From the moment we arrived, the staff was warm, welcoming, and incredibly attentive. The room was spotless, comfortable, and beautifully maintained, making our stay feel special and relaxing. The atmosphere during New Year’s was festive yet elegant, and the overall experience exceeded our expectations. The location was also perfect, making everything easily accessible. We truly felt taken care of and would absolutely recommend this hotel to anyone looking for a memorable and high-quality stay. We look forward to coming back!
Stayed 4 nights in Dec 2025

10/10 Excellent

Ashley

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, great staff, good food
Stayed 3 nights in Jan 2026

8/10 Good

Diego Fernando, Pembroke Pines

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel. Spacious, clean, great beach. Could improve quality of food
Stayed 6 nights in Jan 2026

6/10 Okay

Luis Alberto

Stayed 4 nights in Dec 2025

6/10 Okay

Jose CA

Stayed 7 nights in Dec 2025

8/10 Good

Darshna

Liked: Cleanliness, property conditions & facilities
Room was clean and the staff were very nice
Stayed 5 nights in Dec 2025

10/10 Excellent

Derek James

Stayed 4 nights in Dec 2025

10/10 Excellent

Alain

Liked: Cleanliness
Stayed 8 nights in Dec 2025

8/10 Good

Khushum

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The pools and resort upkeep were great. The staff were hit or miss - considerable amount of staff had difficulty communicating in English, I visited finest in Cancun and the enthusiasm and professionalism of the staff in this location doesn’t compare. There were a couple of exceptions but by and large the staff service was not inspiring. The food was disappointing. In the Mercato while there was great quantity the quality, flavor and presentation was poor. The a lacarte restaurants were hit or miss. The French restaurant was embarrassing - we couldn’t get past the appetizers as the lobster served was like a piece of rubber and the so called fois gras when we did find the tiny spec in the midst of layers of greenery wasn’t even enough for me to determine if it was food gras. Surf and Turf was by far the best restaurant but it’s only opened 3 days a week. It feels like Finest has been cutting corners when I compare to my experience in finest in Cancun.
Stayed 7 nights in Dec 2025

10/10 Excellent

Po

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes, the pool was elegant, nicely decorated, not crowded.
Stayed 5 nights in Dec 2025

10/10 Excellent

MANAV

Stayed 4 nights in Dec 2025

10/10 Excellent

Dmitry M, Darien

Stayed 8 nights in Dec 2025

10/10 Excellent

Philippe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the resort is very good and modern but my daughter Stephanie and her family has lots of issues with their room. they had to change and the second room had huge leaks that the Hotel could not fix totally. Moreover, we asked lots of time for towels, pillows and more and nothing got done in time. it was painful. the resort is amazing for the kids of course.
Stayed 7 nights in Dec 2025

10/10 Excellent

Naomi Omorovbiye

Liked: Cleanliness, amenities
Loved it!!!
Stayed 5 nights in Dec 2025

10/10 Excellent

Rahul

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great resort, good rooms and service and great dining options
Stayed 3 nights in Dec 2025

8/10 Good

Silvia, Milford

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff were all fantastic!! Especially want to thank Lelena at breakfast and lunch buffet. Always having a table and welcoming us everyday. Yeytson at the beach reserving chairs for all of us everyday and bringing us drinks. One thing that should be improved is the dinner reservations. When we checked in they said it was first come first serve but it was a different story once we went to eat at one of the specialty restaurants. Apparently, reservations can be made for every night from the lobby desk. I recommend even booking ahead of the trip so that you can get the Japanese hibachi. All in all it was a great trip.
Stayed 7 nights in Dec 2025

8/10 Good

Giuseppe Venanzio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2025

10/10 Excellent

linke

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The front desk Gabriel is very friendly and helpful
Stayed 8 nights in Nov 2025

6/10 Okay

Yi Wen

Travelled with family, Travelled with group
Liked: Cleanliness, property conditions & facilities
The facility is new and nice. The resort has many restaurants but most of them has suboptimal of food. Not taking reservation is also not a great idea IMHO. The same brand hotel in Cancun allows me to order anything from room service, but this one has limited items. When I asked for a diet coca with my lunch, they asked me to call mini bar separately...
Stayed 6 nights in Dec 2025

10/10 Excellent

Kevin, Drexel Hill

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay
Stayed 6 nights in Dec 2025

10/10 Excellent

Deanna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes everything was wonderful
Stayed 4 nights in Dec 2025

10/10 Excellent

Patrick Lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Dec 2025