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Grand Sirenis Punta Cana Resort & Aquagames - All Inclusive

5.0 star property

Photo gallery for Grand Sirenis Punta Cana Resort & Aquagames - All Inclusive

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8 restaurants, lunch, dinner served; international cuisine
8 restaurants, lunch, dinner served; international cuisine
2 outdoor pools, pool loungers

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast included
  • All-inclusive
  • Parking included
  • Restaurant

Explore the area

View map
Playa De Uvero Alto, Punta Cana, La Altagracia, 23000
  • Place, Sirenis Aquagames Water Park
    ‪2 min walk‬
  • Place, Macao Beach
    ‪22 min drive‬
  • Place, Bavaro Beach
    ‪54 min drive‬
  • Airport, Punta Cana (PUJ-Punta Cana Intl.)
    ‪69 min drive‬

Room options

View all photos for Family Suite, 1 Bedroom, Garden View

Premium bedding, minibar, in-room safe, individually decorated

Family Suite, 1 Bedroom, Garden View

7.6 out of 10
Good
(259 reviews)
  • Garden view
  • 45 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed OR 2 Double Beds and 1 Double Sofa Bed

View all photos for Romantic Double Room, 1 King Bed, Bathtub

Romantic Double Room, 1 King Bed, Bathtub

Romantic Double Room, 1 King Bed, Bathtub

9.2 out of 10
Wonderful
(29 reviews)
  • Garden view
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Single Room

View from room

Standard Single Room

8.4 out of 10
Very good
(26 reviews)
  • Garden view
  • 37 sq m
  • Sleeps 1
  • 1 King Bed

View all photos for Family Suite 1 Bedroom, Garden View Quadruple

Premium bedding, minibar, in-room safe, individually decorated

Family Suite 1 Bedroom, Garden View Quadruple

8.0 out of 10
Very good
(31 reviews)
  • Garden view
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Family Suite, 1 Bedroom, Ocean View

Family Suite, 1 Bedroom, Ocean View

Family Suite, 1 Bedroom, Ocean View

7.2 out of 10
Good
(10 reviews)
  • Ocean view
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room

Premium bedding, minibar, in-room safe, individually decorated

Standard Room

8.2 out of 10
Very good
(270 reviews)
  • Garden view
  • 37 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Suite (RENOVATED)

Suite (RENOVATED)

Suite (RENOVATED)

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 78 sq m
  • Sleeps 3
  • 1 King Bed and 1 Large Single Sofa Bed

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About the area

Punta Cana

A luxury stay in Punta Cana awaits you at Grand Sirenis Punta Cana Resort & Aquagames - All Inclusive. You'll be 11.8 km (7.3 mi) from Macao Beach and 27.8 km (17.3 mi) from Los Corales Beach. Highlights at this all-inclusive property include 8 restaurants, 2 outdoor swimming pools and a full-service spa. .A day of pampering can include beachside massages and body wraps along with aromatherapy and hydrotherapy. The buffet restaurant, Macao, serves international cuisine and is open for lunch and dinner. With 13 lounge bars and a beach bar to choose from, you can enjoy a drink at the property. Spend the day at the beach where you'll find sunloungers, and enjoy the 2 outdoor tennis courts and free water park. Other amenities include a gym, Wi-Fi in public areas and a free children's club. Each morning free buffet breakfast is offered between 7:00 AM and 10:30 AM. There's also the convenience of free self parking. .Within a 30-minute drive of this 5-property class Uvero Alto property, attractions include Cana Bay Golf Club and Cocotal Golf and Country Club.

What's nearby

  • Sirenis Aquagames Water Park - 2 min walk - 0.3 km
  • Macao Beach - 22 min drive - 12.8 km
  • Cana Bay Golf Club - 31 min drive - 20.4 km
  • Los Corales Beach - 46 min drive - 31.6 km
  • Bavaro Beach - 54 min drive - 35.0 km

Getting around

  • Punta Cana (PUJ-Punta Cana Intl.) - 51 min drive

Restaurants

  • ‪Lobby Bar - ‬1 min walk
  • ‪Ice & Coffee Shop - ‬2 min walk
  • ‪Buffet Macao - ‬2 min walk
  • ‪Wink - ‬5 min drive
  • ‪Freestyle Tiered Pool and Bar - ‬6 min drive

About this property

Grand Sirenis Punta Cana Resort & Aquagames - All Inclusive

Grand Sirenis Punta Cana Resort & Aquagames - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. At Grand Sirenis Punta Cana Resort & Aquagames - All Inclusive, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily. There are 8 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 swim-up bars and 13 bars/lounges. Public spaces have WiFi for a fee. This all-inclusive property also offers a complimentary water park, a complimentary children's club and a children's pool. Self parking is free.

This 5-star Punta Cana property is smoke free.

  • 813 guestrooms or units
  • 3 levels
  • 32 buildings
  • 8 dining venues
  • 2 swim-up bars
  • 13 bars or lounges
  • Built in 2000
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar on the beach
  • Coffee shop
  • Bar by the pool
Grand Sirenis Punta Cana Resort & Aquagames - All Inclusive offers 813 air-conditioned accommodations with laptop-compatible safes and complimentary bottles of water. Rooms open to balconies. This individually decorated and furnished accommodation includes queen sofa beds. Beds feature premium bedding. This Punta Cana property provides wireless Internet access for a surcharge. Coffee/tea makers and minibars are provided. Bathrooms include a combined bath/shower unit, slippers, complimentary toiletries and hairdryers. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.
The on-site spa has massage/treatment rooms and couples treatment room(s). Massages are available on the beach and in the spa. Other services include facials, body wraps and body scrubs. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • Available in some public areas: WiFi (surcharge)

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 13 bars/lounges
  • 2 swim-up bars
  • 8 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Cinecitta
  • Ikebana
  • La Gira Rodizio
  • Le Relais Gourmand
  • Macao

Things to do

  • 2 outdoor pools
  • 2 outdoor tennis courts
  • Arcade/game room
  • Archery
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free bicycle rentals
  • Free children's club
  • Free water park
  • Full-service spa
  • Health club
  • Kayaking
  • Playground
  • Shopping
  • Snorkelling
  • Waterslide

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free water park access
  • In-room sofa bed
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Spa open daily
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair-accessible path of travel

More

  • 3 floors
  • 32 buildings
  • Built in 2000
  • Smoke-free property

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding
  • Queen sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 48-inch TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Eco-friendly toiletries
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property accepts local currency (DOP) only for all onsite payments.

Access methods

Staffed front desk, key retrieval

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: DOP 0 per day (rates may vary)
  • Fee for wireless Internet in public areas: DOP 0 per day (rates may vary)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Grand Sirenis Punta Cana Resort Casino Aquagames
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Frequently asked questions

What is the cancellation policy at Grand Sirenis Punta Cana Resort & Aquagames - All Inclusive?

Grand Sirenis Punta Cana Resort & Aquagames - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Grand Sirenis Punta Cana Resort & Aquagames - All Inclusive?

Yep, Grand Sirenis Punta Cana Resort & Aquagames - All Inclusive has a free self car park.

Are there any beaches close to Grand Sirenis Punta Cana Resort & Aquagames - All Inclusive?

The closest beach to Grand Sirenis Punta Cana Resort & Aquagames - All Inclusive is Macao Beach (7.7 km).

Is there a spa on site at Grand Sirenis Punta Cana Resort & Aquagames - All Inclusive?

Yep, there is an onsite spa at Grand Sirenis Punta Cana Resort & Aquagames - All Inclusive. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as beachside massages.

Does Grand Sirenis Punta Cana Resort & Aquagames - All Inclusive have a pool?

Yep, and guests love it! Grand Sirenis Punta Cana Resort & Aquagames - All Inclusive has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar.

Does Grand Sirenis Punta Cana Resort & Aquagames - All Inclusive have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Grand Sirenis Punta Cana Resort & Aquagames - All Inclusive?

Grand Sirenis Punta Cana Resort & Aquagames - All Inclusive features 2 outdoor pools, a full-service spa and a health club.

What makes Grand Sirenis Punta Cana Resort & Aquagames - All Inclusive a romantic place to stay?

Couples spa treatments, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Grand Sirenis Punta Cana Resort & Aquagames - All Inclusive.

Is Grand Sirenis Punta Cana Resort & Aquagames - All Inclusive family-friendly?

You bet! With amenities such as a free children's club, a children's pool and babysitting services, it's no surprise that Grand Sirenis Punta Cana Resort & Aquagames - All Inclusive is a hit with families.

Does Grand Sirenis Punta Cana Resort & Aquagames - All Inclusive serve breakfast?

You bet, complimentary buffet breakfast is offered daily from 7:00 AM to 10:30 AM.

Is there a free airport shuttle available at Grand Sirenis Punta Cana Resort & Aquagames - All Inclusive?

No, Grand Sirenis Punta Cana Resort & Aquagames - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Grand Sirenis Punta Cana Resort & Aquagames - All Inclusive?

Yep, they've got a beach bar and 8 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Grand Sirenis Punta Cana Resort & Aquagames - All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Grand Sirenis Punta Cana Resort & Aquagames - All Inclusive?

No, only service animals are allowed.

Grand Sirenis Punta Cana Resort & Aquagames - All Inclusive Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 2989 out of 5052 reviews
Rating 8 - Good. 771 out of 5052 reviews
Rating 6 - Okay. 544 out of 5052 reviews
Rating 4 - Poor. 323 out of 5052 reviews
Rating 2 - Terrible. 425 out of 5052 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

Reviews

2/10 Terrible

Denny

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort did not match the photos or the advertised amenities. “Unlimited à la carte restaurants” were unavailable for the first three days due to closures and system issues, so we were forced to eat buffet only—and only one buffet was open. The property was dirty and poorly maintained, with mold, worn rooms, sewage smells, trash-covered beach, bird droppings on chairs, and common bathrooms repeatedly without soap. The buffet had dead bugs, mold, leaking ceilings, and old food sitting out. There was no poolside service, lobby AC didn’t work, and staff often ignored guests unless tipped first. One employee yelled “WANT TIP!” at my 12-year-old daughter. Another demanded money for a simple cheese pizza at an all-inclusive. We had a full day with no hot water, moldy-smelling rooms, inconsistent towel service, and visible neglect across the property. When I posted an honest review during my stay, our room keys suddenly stopped working and staff refused to help for hours. I have photos and videos documenting everything. This was the least clean and least professional resort I’ve ever visited, and I cannot recommend it.
Stayed 7 nights in Nov 2025

2/10 Terrible

Sarah

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The roof was leaking in our room. The staff did nothing about it except wipe the floor (on multiple requests). Food is awfull. The cleaning lady didn't came for 3 days even when we requested it. Staff look like they don't want to be there at all. There is no intimacy on the balcony since it's shared with the room next door. Food is awfull. I know I said it, but I'll repeat it : Food is A-W-F-U-L-L. It has nothing to do with the Grand sirenis in Riviera Maya (this one is great). Oh and we had a huge cockroach in the bathroom. And the curtain was broken. And there was mold in the bathroom. Annnnnnd... I think that's it. They would have to pay me to go back there!
Stayed 9 nights in Nov 2025

8/10 Good

Amanda

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Woodley was helpful and the reservations for restaurants was easy with conceirge.
Stayed 6 nights in Nov 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Miqueas is the best recepcionist, my check in was amazing, and Erika, and Denis the Supervisor, and Ashley from the Guest service and Bryan
Stayed 5 nights in Nov 2025

10/10 Excellent

James

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The environment was clean and spacious. Woodley in the entrance was a lot of help for us.
Stayed 8 nights in Nov 2025

8/10 Good

Ivan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pools
Stayed 8 nights in Nov 2025

10/10 Excellent

Alfredo

Travelled with family and small children, Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the best, thanks for this opportunity?
Stayed 3 nights in Nov 2025

10/10 Excellent

Jame

Travelled with family and small children, Travelled with group
Liked: Cleanliness, property conditions & facilities
Everything was great at this resort! Very clean rooms, services was amazing and the beach/pool was great! Special thanks to Mario, the bartender by the Exclusive Bar- he made our stay extra special by serving us tasty drinks and jamming with us! Will definitely be back:)
Stayed 7 nights in Nov 2025

2/10 Terrible

Patrick

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
Room was neglected, staff was rude. They didn’t seem to know what they were doing. Hot water stopped working for over 6 hours, couldn’t get a reservation for the first 4 days of our stay. Day one we were too late. Understand able, day two the system was down couldn’t book any one. Day 3 they got us a reservation but when we went to it they said something happened and it was gone. So got pushed to the fourth day. At the last slot they had available late at night. We were with 2 young kids. No one was willing to work with us to make anything right. Overall terrible experience. The whole play is falling apart. Stray cats everywhere, trash laying out not getting picked up. Family of 4 only received two towels after first cleaning.
Stayed 5 nights in Nov 2025

4/10 Poor

Joseph Raymond

Travelled with family
Disliked: Staff & service, amenities
The room here was nice enough, but the food and drinks were horrible. Food quality was not good. 3 of our group of 6 got sick for a day. It is extremely hard to book reservations, which force you into the buffet that has no variation from day to day. We were able to get a reservation at the habachi restaurant, and that was the worst hibachi I've ever had. The restaurants were half full at best, which is why it is so hard to get reservations in the first place. The drink selection was not good at all. I have no idea what branded liquors we were served. I think the bartenders were guessing at the proper ratios. The pool was clean, but the vast majority of it was like 7ft deep, and made most of it uninhibited while everyone was crowded in the small area where you didn't have to tread water. There was one swim up bar with about 6 spots to accommodate for everyone. We went to the waterpark for an hour one day. We left with red backs due to how rough the slides were. Overall, don't wast your money here. They really cheap out on everything and you feel it. There is also a lot of pressure to buy cigars, jewelery, activities, etc. I know there are a lot of good reviews here, but beware. They are fishing for good reviews, and loading the reviews. Just find somewhere else.
Stayed 4 nights in Nov 2025

10/10 Excellent

Kateryna, Newmarket

Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Fantastic check-out! WOODLEY were so friendly, the process was fast, and we even. A great finish to our stay — thank you!
Stayed 7 nights in Nov 2025

10/10 Excellent

Olessya

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The check-in and check-out experiences were great. Miques and Woodley were amazungly friendly and helpful.
Stayed 7 nights in Nov 2025

8/10 Good

Michelle

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff was always on their phones instead of helping, concierge was less than helpful and caused problems at one restaurant when he booked us for 4 instead of 5, grounds are beautiful, Expedia staff was good
Stayed 7 nights in Nov 2025

10/10 Excellent

Rodrigo Lopez

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean
Stayed 5 nights in Nov 2025

10/10 Excellent

Christina

Liked: Cleanliness, property conditions & facilities
Wonderful!
Stayed 8 nights in Nov 2025

2/10 Terrible

Kim Mitchelle

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
This place is a joke, don’t ever go here. Their whole resort is very outdated with the exception of the ULC area. Seems like most of their focus is only to better the ULC. Second, the room the gave us was not cleaned and the washroom had a dirty tub with black grim and a broken toilet seat. Also worth noting is that their plugs were not working and I needed this to plug in a medical device. When I went to the concierge to complain they said I needed to fill out a report and that it could take the whole day to fix. I asked if there was another room available as I had just checked in and they said no which is highly unlikely due to the low season. We decided to stay and then got a service call on the last day asking if everything was good, I told them this is the worst resort I have ever been too and would never come back. The person that spoke to me said I would’ve given you a new room which was great if I wasn’t leaving the next day already. There is definitely a lack of supervision and the employees just do as they please. Example of this is at the pool buffet; all the staff just hide in the middle room and no one cleans the dishes and the place was absolutely trashed during lunch. I saw a whole plate of spill on the ground and no one cleaned for the hour I was in the restaurant, I also had to wait for plates for 30 mins. The Ala Cartes are no better, the service was slow and at Route 66 they sat us in a booth and I fell in through because the booth was broken. Not a 5 star!
Stayed 5 nights in Nov 2025

8/10 Good

Daniel

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
This resort is amazing for family’s with kids 0-10 there is lots to do for them. For kids older than that there is not a lot for teen and early 20s crowd. The food was much better than expected from other reviews I had read but,I can see how it would get repetitive if you stay more than a week it also was not well labeled at the buffet as it was in Mexico. Bars often didn’t have things needed to make drinks which was more annoying than everything since you had to walk to other bars to find what you wanted. The grounds were beautiful and well taken care of. The major downfall to this resort is the staff, if you don’t speak fluent Spanish you will be ignored. 2 people had nut allergies in our group and some just didn’t understand even when we gave them the card the resort had provided us with. They all just seem like they are there to put in their shift and that is it. There is not much effort on their part to make you feel like you belong there. We have stayed at this resort in Mexico and assumed it would be super friendly and welcoming like they were but it was nothing like that. We also got charged 87$ extra a night(at the resort) for our daughter who turned 13 for some reason even tho it says 0-6 is free and 7-17 is half off, it made zero sense. Long story short for the price we had a great time, it does not compare to Mexicos resort and we will not return to the Domican resort again
Stayed 7 nights in Nov 2025

8/10 Good

INDAR

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
did not use the pool
Stayed 3 nights in Nov 2025

10/10 Excellent

Danielle

Travelled with group
Liked: Cleanliness, amenities
Great staff, the food was plenty and great entertainment throughout the day and night! Would return
Stayed 7 nights in Nov 2025

10/10 Excellent

Kevin

Liked: Cleanliness, amenities, property conditions & facilities
Great place
Stayed 7 nights in Nov 2025

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Had an amazing time! Staff was amazing! Service was very good! If you want to have a nice, relaxing, amazed vacation I would recommended to stay here!
Stayed 5 nights in Nov 2025

10/10 Excellent

Isabela

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great service, my only feedback is some small repairs in the room and Bette relabels for the food but overall very good experience!
Stayed 3 nights in Nov 2025

4/10 Poor

MARC HENERI

Disliked: Cleanliness, amenities, property conditions & facilities
Room not very clean Staff can barely speak English if at all Everything way over priced
Stayed 7 nights in Nov 2025

10/10 Excellent

Claudia

Liked: Cleanliness, property conditions & facilities
The amenities were really nice, we enjoyed the stay very much. The food has the really good too. Clary & Jason were very friendly and helpful. Really nice staff.
Stayed 3 nights in Nov 2025

2/10 Terrible

Tricia

Travelled with family
Disliked: Property conditions & facilities
One of the people in our party got drugged, which if it wasn’t for the other adult, would have been a very scary situation as there were also children with us. This is not a five star resort. The location to the ocean, and the pools were great, just the structures seem quite rundown. Always make sure someone in your party is aware, especially if you’re two women
Stayed 6 nights in Nov 2025