Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive

5.0 star property
Adults-only beachfront property with 3 outdoor pools

Photo gallery for Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive

3 outdoor pools, pool cabanas (surcharge), pool umbrellas
Creator video
Private beach, white sand, sun-loungers, beach umbrellas
Club One Bedroom Master Swim Up Suite
7 bars/lounges, 2 swim-up bars, poolside bar, beach bar

Reviews

9.6 out of 10
Exceptional

Popular amenities

The current price is NZ$984
includes taxes & fees
16 July - 17 July

Explore the area

Map
Boulevard Zona Hotelera, Playa Juanillo, Punta Cana, La Altagracia, 23000
  • Juanillo Beach
    ‪1 min drive‬
  • Punta Espada Golf Course
    ‪7 min drive‬
  • Scape Park
    ‪10 min drive‬
  • Punta Cana (PUJ-Punta Cana Intl.)
    ‪15 min drive‬

Room options

Suite, 1 Bedroom, Ocean View (Master, Club)

Highlights

Balcony
Air conditioning
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Premium bedding
  • 115 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Club Ocean Front Junior Suite King

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Balcony
Air conditioning
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Premium bedding
  • 56 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Club Ocean Front Junior Suite Double

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Balcony
Air conditioning
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Premium bedding
  • 56 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Junior Suite Swim Up Double

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony
Air conditioning
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Premium bedding
  • 56 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

Club Ocean Front Junior Suite Swim Up King

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony
Air conditioning
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Premium bedding
  • 56 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Club Ocean View Junior Suite Double

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Balcony
Air conditioning
Club Lounge
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 56 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Junior Suite Swim Up King

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Balcony
Air conditioning
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Premium bedding
  • 56 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

Club Junior Suite Swim Up Double

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Air conditioning
Club Lounge
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 56 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

Club Ocean View Junior Suite King

9.2 out of 10
Wonderful
(17 reviews)

Highlights

Balcony
Air conditioning
Club Lounge
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 56 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Resort View Junior Suite King

10.0 out of 10
Exceptional
(9 reviews)

Highlights

Balcony
Air conditioning
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Premium bedding
  • 56 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

Club One Bedroom Master Suite

10.0 out of 10
Exceptional
(9 reviews)

Highlights

Balcony
Air conditioning
Club Lounge
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 115 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Club Ocean View One Bedroom Grand Master Suite

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony
Air conditioning
Club Lounge
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 125 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Ocean View Junior Suite Double

8.0 out of 10
Very good
(6 reviews)

Highlights

Balcony
Air conditioning
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Premium bedding
  • 56 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Club Junior Suite Swim Up King

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Balcony
Air conditioning
Club Lounge
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 56 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

Junior Suite Double

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony
Air conditioning
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Premium bedding
  • 56 sq m
  • Sleeps 4
  • 2 Queen Beds

Ocean View Junior Suite King

9.4 out of 10
Exceptional
(19 reviews)

Highlights

Balcony
Air conditioning
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Premium bedding
  • 56 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Club One Bedroom Master Swim Up Suite

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony
Air conditioning
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Premium bedding
  • 115 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed

Junior Suite King

9.8 out of 10
Exceptional
(7 reviews)

Highlights

Balcony
Air conditioning
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Premium bedding
  • 56 sq m
  • Sleeps 2
  • 1 King Bed

About the area

Punta Cana

A luxury stay in Punta Cana awaits you at Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive. You'll be 7.1 km (4.4 mi) from Punta Cana Beach and 26.3 km (16.4 mi) from Bavaro Beach. Highlights at this all-inclusive property include 7 restaurants, 3 outdoor swimming pools and a full-service spa. .A pampering day can include deep-tissue massages, hot stone massages and aromatherapy along with access to the hot springs/mineral springs and sauna. The buffet restaurant, The Pier, serves international cuisine and is open for breakfast and lunch. With 7 lounge bars and a beach bar to choose from, you can enjoy a drink at the property. Spend the day at the private beach where you'll find sunloungers, and enjoy the on-site free water park and 24-hour gym. 15000 square feet (1394 square metres) of event facilities include 14 meeting rooms and a conference centre, and other business amenities include a business centre. Additionally, you'll find free Wi-Fi in public areas, a lazy river and a hot tub. There's also the convenience of free valet parking. .Attractions within a 15-minute drive of this 5-property class Punta Cana property include Juanillo Beach and Scape Park.

What's nearby

  • Juanillo Beach - 1 min drive - 0.4 km
  • Punta Espada Golf Course - 7 min drive - 5.4 km
  • Los Establos Cap Cana - 8 min drive - 4.8 km
  • Punta Cana Beach - 9 min drive - 7.2 km
  • Scape Park - 10 min drive - 5.8 km

Getting around

  • Punta Cana (PUJ-Punta Cana Intl.) - 18 min drive

Restaurants

  • ‪Juanillo Grill & Beach Bar - ‬13 min walk
  • ‪The Chinola - ‬8 min walk
  • ‪Punch Bar - ‬13 min walk
  • ‪Jwb Steakhouse - ‬16 min walk
  • ‪El Mercado - ‬6 min walk

About this property

Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive

Adults-only beachfront property with 3 outdoor pools
Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Step outside to unwind on the white sand beach. Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. At Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 7 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 swim-up bars and 7 bars/lounges. Public spaces have free WiFi. This all-inclusive property also offers a complimentary water park, a 24-hour fitness centre and a hot tub. Valet parking is free.

Smoking is allowed in designated areas at this 5-star Punta Cana property.

  • 375 guestrooms or units
  • 6 levels
  • 3 buildings
  • 7 dining venues
  • 2 swim-up bars
  • 7 bars or lounges
  • Conference rooms
  • 15000 sq ft of conference space
  • 1394 sq. m of conference space
  • Built in 2019
  • Deli
  • Terrace on the roof
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Garden
  • Gift shop
  • Beauty salon
  • Television in lobby
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar on the beach
  • Coffee shop
  • Bar by the pool
Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive offers 375 air-conditioned accommodations with iPod docking stations and free minibar items. Rooms open to balconies. Pillowtop beds feature Egyptian cotton sheets, down duvets and premium bedding. A pillow menu is available. Flat-screen televisions come with cable channels.

Bathrooms include slippers, designer toiletries and hairdryers. Business-friendly amenities include desks and safes, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

The on-site spa has 14 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with a sauna, a hot tub and a steam room. The spa is open daily. Guests under 18 years old are not allowed in the spa. There are hot springs/mineral springs on site.

Languages

English, Portuguese, Spanish

Similar properties

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free valet parking on site

Food and drink

  • 2 swim-up bars
  • 7 bars/lounges
  • 7 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Brandos
  • Journeys
  • Shutters Beachside
  • The Pier
  • Waves

Things to do

  • 24-hour gym
  • 3 outdoor pools
  • Beach volleyball
  • Beach yoga
  • Billiards/pool table
  • Fitness classes
  • Free water park
  • Full-service spa
  • Hot tub
  • Lazy river
  • Pilates classes
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas
  • Waterslide

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 14 meeting rooms
  • Business centre
  • Conference centre (15,000 square foot of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Firepit
  • Garden
  • On a private beach
  • On the waterfront
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 14 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hot/mineral springs
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • Lift

More

  • 3 buildings
  • 6 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Built in 2019
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Reception hall
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property uses a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector and a security system in all accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hyatt Zilara Cap Cana Adults All Inclusive
Hyatt Zilara Cap Cana Adults All Inclusive Punta Cana
Hyatt Zilara Cap Cana Adults Hotel Punta Cana
Hyatt Zilara Cap Cana Adults Hotel
Hotel Hyatt Zilara Cap Cana - Adults Only Punta Cana
Punta Cana Hyatt Zilara Cap Cana - Adults Only Hotel
Hotel Hyatt Zilara Cap Cana - Adults Only
Hyatt Zilara Cap Cana Adults
Hyatt Zilara Cap Cana - Adults Only Punta Cana
Hyatt Zilara Cap Cana Adults Punta Cana
Hyatt Zilara Cap Cana Adults Only – All Inclusive
Hyatt Zilara Cap Cana All Inclusive
Hyatt Zilara Cap Cana Adults
Hyatt Zilara Cap Cana Adults Only All Inclusive
Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive Punta Cana

Frequently asked questions

What is the cancellation policy at Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive?

Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive?

As of 1 Jul 2025, prices found for a 1-night stay for 2 adults at Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive on 16 Jul 2025 start from NZ$984.3, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive?

Yep, Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive has free valet parking.

Are there any beaches close to Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive?

Yep, Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive is a short 13-minute walk from Juanillo Beach. Fun beach activities include yoga and volleyball.

Is there a spa on site at Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive?

Yep, there is an onsite spa at Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive. It has a hot tub, a steam room, a sauna and hot springs. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as prenatal massages.

Does Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive have a pool?

Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive has 3 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella.

Does Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive?

Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive features a private beach, 3 outdoor pools and a full-service spa. All guestrooms come with pillowtop beds, premium bedding and 24-hour room service.

What makes Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive a romantic place to stay?

1 hot tub and couples spa treatments, as well as pillowtop beds and private balconies in the guestrooms, help set the scene for a romantic weekend at Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive.

Is Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive family-friendly?

No, Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive is an adults-only property.

Is there a free airport shuttle available at Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive?

No, Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive?

Yep, they've got a beach bar and 7 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive?

No, only service animals are allowed.

Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 841 out of 1006 reviews
Rating 8 - Good. 103 out of 1006 reviews
Rating 6 - Okay. 40 out of 1006 reviews
Rating 4 - Poor. 10 out of 1006 reviews
Rating 2 - Terrible. 12 out of 1006 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Rory

Stayed 7 nights in Feb 2025

10/10 Excellent

Nathalia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muito bom, ótimos restaurantes!

Hotel é maravilhoso, a comida e os restaurantes eram os melhores dos 3 que fiquei em punta cana, ponto alto para o asiático, e o café da manhã!!! Esse hotel çvale a nota que tem. O único ponto chato é a questão das piscinas para membros Vips, que não tinham nenhuma sinalização, nós entramos e fomos retirados do local, isso é uma situação chata. Além disso, não foi meu preferido em relação às bebidas.
Stayed 2 nights in Nov 2024

10/10 Excellent

Sarita

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel with wonderful service
Stayed 6 nights in Mar 2025

8/10 Good

Roshan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great!
Stayed 3 nights in Mar 2025

10/10 Excellent

Dan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If there is a better all inclusive, I need to see it. Overall, this far exceeded our expectations. If I was splitting hairs, the AC could be colder and some food you may not love. However, you can always get something excellent to eat. The staff, the views, the pool, the coffee bar, the beach are all awesome. If you are a hotel snob, you will not be disappointed. This is the nicest resort that I have stayed at in the Caribbean. We have been doing Atlantis And have done the Hyatt in Aruba, but this was much better than both.
Stayed 3 nights in Mar 2025

10/10 Excellent

Vergina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This experience in resort has been absolutely amazing
Stayed 3 nights in Mar 2025

10/10 Excellent

Félix

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

8/10 Good

Ricardo Esteban

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel not worth the money. Food was just ok and service regular. Prefer to go to a normal hotel and pay for my food and get good food. If your are a foodie do not try this hotel.
Stayed 1 night in Mar 2025

2/10 Terrible

Anthony

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The good Your staff The food The weather The Bad The host said he was going to do something for my wife's birthday, and she was a little disappointed when nothing happened The Ugly The smell of our room was terrible. I wanted to switch rooms, but my wife doesn't like to be a hassle and didn't want me to say anything. I think you moved other guest based on the smell of their rooms and were hoping to bring it up to us, but no one did, and she didn't want me to say anything. We kept our door open fan on full blast and air on and it didn't do much to the smell. We traveled home smelling like the room and felt really bad for the people on the plane around us. I had to leave my luggage and clothes in the garage last night because I didn't want to move the smell into the house. My wife agreed to a sales meeting because the men outside breakfast was really nice, and they told us it would pay them commission and she said she would do it on her birthday the last full day of our trip. We spent more than 3 hours with your sales team and i told them multiple times no. They kept brining different people in making more and more offers we weren't going to take. Finally, my wife had enough and told them no as well and they finally gave up the hard sell. I knew what the whole thing was and i tried to talk my wife out of this but she felt bad for your staff and his commission so we went. After we finally got out of the hard sell my wife apologized to me for the whole thing. I felt terribl
Stayed 3 nights in Mar 2025

8/10 Good

Ricardo Esteban

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property but service and food are just ok for the price
Stayed 3 nights in Mar 2025

10/10 Excellent

Linward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Luis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Hasan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is little bit pricy; other than that everything was so good.
Stayed 4 nights in Jan 2025

10/10 Excellent

Paulo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Good quality of food
Stayed 6 nights in Mar 2025

10/10 Excellent

Elizabeth C

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

10/10 Excellent

Vinita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property. It was well maintained and clean. The staff was very attentive and always assisted with a smile.
Stayed 3 nights in Mar 2025

10/10 Excellent

Karan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good property and restaurant choices but entertainment could be better compared to other resorts
Stayed 7 nights in Mar 2025

8/10 Good

Edith

Stayed 3 nights in Mar 2025

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Mar 2025

10/10 Excellent

Sam

Stayed 3 nights in Mar 2025

8/10 Good

Kelley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Shanan, Charlotte

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing stay at Hyatt Zilara! The resort was exceptionally clean, and there was always plenty of seating available at all the pools and the beach. The food was absolutely delicious, with a great variety to choose from. A huge shoutout to Roberto at the club bar—his service was outstanding! Antonia also made some of the best drinks we've ever had. Bryan, the aqua bike leader, was incredibly pleasant and made our experience even more enjoyable. The spa was wonderful—while it wasn’t the best massage we've ever had, it was still very relaxing. Overall, this was a fantastic trip, and we can’t wait to return!
Stayed 5 nights in Feb 2025

8/10 Good

Froilan

Liked: Staff & service, property conditions & facilities, room comfort
Was excellent the people very nice
Stayed 4 nights in Feb 2025

10/10 Excellent

Rafael

Stayed 1 night in Feb 2025

10/10 Excellent

Esthefany

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the stay at this resort. It was very much worth staying there, loved it! And will definitely go back.
Stayed 3 nights in Feb 2025