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Hyatt Ziva Cap Cana - All Inclusive

Where to?

Dates

February 2026

March 2026

Couples treatment room(s), sauna, hot tub, steam room, body treatments

Creator video - submitted by Luxury Richland

4 outdoor pools, open 9:00 AM to 7:00 PM, pool cabanas (surcharge)

7 restaurants, breakfast, lunch, dinner served; Asian cuisine

Overview
Rooms
Location
Policies

Exceptional

Popular amenities

Spa pool
Parking included

includes taxes & fees

1 Mar - 2 Mar

Explore the area

Boulevard Zona Hotelera, Playa Juanillo, Punta Cana, La Altagracia, 23000

Place, Juanillo Beach
‪1 min drive‬
Place, Caleton Beach Club
‪9 min drive‬
Place, Punta Espada Golf Course
‪10 min drive‬
Airport, Punta Cana (PUJ-Punta Cana Intl.)
‪18 min drive‬

Room options

Premium bedding, down duvets, pillow-top beds, free minibar

Resort View Junior Suite Double

Exceptional

Resort view
56 sq m
Sleeps 5
2 Queen Beds and 1 Queen Sofa Bed

Resort View Junior Suite King

Exceptional

Resort view
56 sq m
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Grand Suite, 1 Bedroom, Ocean View (Master, Club)

Ocean view
125 sq m
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Club Suite, 1 Bedroom (Master)

Exceptional

Ocean view
115 sq m
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Junior Suite, Oceanfront (Club, Double)

Wonderful

Ocean view
56 sq m
Sleeps 5
2 Queen Beds and 1 Queen Sofa Bed

Junior Suite, 1 King Bed with Sofa bed, Oceanfront (Club)

Exceptional

Ocean view
56 sq m
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Junior Suite, 1 King Bed with Sofa bed, Oceanfront (Club, Swim Up)

Exceptional

Ocean view
56 sq m
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Junior Suite Swim Up Double

Exceptional

Resort view
56 sq m
Sleeps 4
2 Queen Beds and 1 Double Sofa Bed

Junior Suite Swim Up King

Excellent

Resort view
56 sq m
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Club Ocean View Junior Suite Double

Wonderful

Ocean view
56 sq m
Sleeps 5
2 Queen Beds and 1 Queen Sofa Bed

Club Ocean View Junior Suite King

Wonderful

Ocean view
56 sq m
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Club Junior Suite Swim Up Double

Exceptional

Resort view
56 sq m
Sleeps 4
2 Queen Beds and 1 Double Sofa Bed

Club Junior Suite Swim Up King

Wonderful

Resort view
56 sq m
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Ocean View Junior Suite Double

Exceptional

Ocean view
56 sq m
Sleeps 5
2 Queen Beds and 1 Queen Sofa Bed

Ocean View Junior Suite King

Exceptional

Ocean view
56 sq m
Sleeps 4
1 King Bed and 1 Queen Sofa Bed

Junior Suite Double

Exceptional

Resort view
56 sq m
Sleeps 5
2 Queen Beds and 1 Queen Sofa Bed

Club Suite, 1 Bedroom (Swim Up, Master)

Exceptional

Ocean view
115 sq m
1 bedroom
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Junior Suite King

Exceptional

Resort view
56 sq m
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, Ocean View (Master, Club)

Exceptional

Ocean view
1 bedroom
Sleeps 4
1 King Bed and 1 Double Sofa Bed

About the area

Punta Cana

A luxury stay in Punta Cana awaits you at Hyatt Ziva Cap Cana - All Inclusive. You'll be within a 15-minute walk of Juanillo Beach and 3.3 km (2 mi) from El Dorado Water Park. Highlights at this beachfront property include 7 restaurants, 4 outdoor swimming pools and a full-service spa. .A relaxing visit to The Larimar Spa can include deep-tissue massages, hot stone massages and detox wraps along with access to the sauna and hot tub. The theme restaurant, Tempest Table, serves Asian cuisine and is open for dinner. With 7 lounge bars and a poolside bar to choose from, you can enjoy a drink at the property. Spend the day at the private beach where you'll find sunloungers, and enjoy the 2 hot tubs and free water park. 14488 square feet (1346 square metres) of event facilities include 16 meeting rooms and conference space. Additionally, you'll find free Wi-Fi in public areas, a 24-hour gym and a lazy river. There's also free valet parking, along with the convenience of an airport shuttle. .Within a 20-minute drive of this 5-property class Punta Cana property, attractions include Punta Cana Beach and Downtown Punta Cana.

What's nearby

Juanillo Beach - 1 min drive - 0.2 km
Caleton Beach Club - 9 min drive - 6.5 km
Punta Espada Golf Course - 10 min drive - 5.7 km
Los Establos Cap Cana - 10 min drive - 5.1 km
Punta Cana Beach - 11 min drive - 7.0 km

Getting around

Punta Cana (PUJ-Punta Cana Intl.) - 18 min drive

Restaurants

‪Punch Bar - ‬16 min walk
‪Coco Cafe - ‬11 min walk
‪The Chinola - ‬1 min walk
‪Seaside Grill - ‬12 min walk
‪Waves Grill - ‬8 min walk

About this property

Hyatt Ziva Cap Cana - All Inclusive

Some rates at Hyatt Ziva Cap Cana - All Inclusive are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Simply walk outside to feel the sun on your face at the sandy beach. Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. At Hyatt Ziva Cap Cana - All Inclusive, you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 7 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 7 bars/lounges and a poolside bar. Public spaces have free WiFi. This luxury property also offers a complimentary water park, a complimentary children's club and a 24-hour fitness centre. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 5-star Punta Cana property.

375 guestrooms or units

6 levels

3 buildings

7 dining venues

7 bars or lounges

14488 sq ft of conference space

1346 sq. m of conference space

Built in 2019

Deli

Kid's club (free)

Supervised kid's activities (free)

Beach lounge chairs

Towels for the beach

Umbrellas for the beach

Cabanas by the pool (surcharge)

Poolside lounge chairs

Umbrellas for the pool

Charging station for electric cars

Conference space

Dry cleaning

Self-service laundry

Front desk (24 hours)

Staff members are multilingual

Storage area for luggage

Tour and ticket information

Concierge

Wedding services available

Games room or arcade

Pool or billiards table

Terrace

Garden

Gift shop

Beauty salon

Television in lobby

On-site shopping

Bellhop

Lift

Smoking in designated areas

Coffee shop

Bar by the pool

Swim-up bar

Hyatt Ziva Cap Cana - All Inclusive offers 375 air-conditioned accommodations with free minibar items and a safe. Rooms open to balconies or patios. This accommodation offers separate sitting areas. Pillowtop beds feature down duvets and premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with cable channels. Bathrooms include bathrobes, slippers, designer toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

The Larimar Spa has 14 treatment rooms, including rooms for couples. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and Swedish massages. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is open daily.

Similar properties

On private beach
Pool
Spa pool
Breakfast included

includes taxes & fees

5 Mar - 6 Mar

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Electric car charging station on site
Return airport shuttle (surcharge)
Free self parking on site
Free valet parking on site
Limited on-site valet and self parking

Food and drink

7 bars/lounges
7 restaurants
A coffee shop/cafe
A poolside bar
A swim-up bar
Couples/private dining
Snack bar/deli

Restaurants on site

El Mercado
Navigator Grill
Noodle & Thread
Tempest Table
The Chinola

Things to do

2 hot tubs
24-hour gym
4 outdoor pools
Arcade/game room
Beach volleyball
Beach yoga
Billiards/pool table
Designer stores
Fitness classes
Free children's club
Free water park
Full-service spa
Lazy river
Pilates classes
Playground
Sauna
Shopping
Steam room
TV in common areas
Waterslide

Family friendly

4 outdoor pools
Arcade/game room
Free children's club
Free supervised activities for children
Free water park access
Laundry facilities
Lazy river
Playground
Snack bar/deli
Waterslide

Conveniences

24-hour front desk
Gift shop/newsstand
Hair salon
Laundry facilities
Luggage storage

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Proposal/romance packages
Tour and ticket assistance
Turndown service
Wedding services

Business services

14,488 square feet of conference space
16 meeting rooms

Outdoors

Beach loungers
Beach towels
Beach umbrellas
Dock
Firepit
Garden
On a private beach
On the waterfront
Outdoor entertainment area
Outdoor furniture
Pool cabanas (surcharge)
Pool loungers
Pool umbrellas
Terrace

Full-service spa

14 treatment rooms
Aromatherapy
Ayurvedic treatments
Body scrubs
Body wraps
Couples treatment rooms
Deep-tissue massages
Detox wraps
Facials
Hot stone massages
Hot tub
Hydrotherapy
Manicures/pedicures
Prenatal massages
Sauna
Spa open daily
Steam room
Swedish massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible lounge
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

3 buildings
6 floors
At least 80% lighting from LEDs
At least 80% of food locally-sourced
Ballroom
Banquet hall
Built in 2019
Comprehensive food waste policy
Comprehensive recycling policy
Designated smoking areas
Double-glazed windows
Eco-friendly cleaning products used
Reception hall
Vegan dining options
Vegetarian dining options

Room amenities

Bedroom

Blackout drapes
Down comforter
Hypo-allergenic bedding
Pillow menu
Pillowtop mattress
Premium bedding

Bathroom

Designer toiletries
Dressing gowns
Hair dryer
Slippers
Towels provided

Entertainment

42-inch flat-screen TV with cable channels

Food and drink

24-hour room service
Coffee/tea maker
Free stocked minibar
Restaurant dining guides

Air conditioning
Ceiling fan
Cleaning products are eco-friendly
Desk
Eco-friendly toiletries
Energy-saving switches in guestrooms
Iron/ironing board
LED lighting
Phone
Safe
Separate sitting area
Water-efficient showers
Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM

Early check-in subject to availability

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets allowed, but service animals are welcome

Children and extra beds

Children are welcome.

Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds

This property accepts credit cards; cash is not accepted

This property uses a grey water recycling system and eco-friendly cleaning products

Safety features at this property include a fire extinguisher, a smoke detector and a security system

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property uses a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector and a security system in all accommodation.

We should mention

Pool access available from 9:00 AM to 7:00 PM
Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hyatt Ziva Cap Cana All Inclusive

Hyatt Ziva Cap Cana All Inclusive Punta Cana

Hyatt Ziva Cap Cana All Inclusive All-inclusive property

Hyatt Ziva Cap Cana Punta Cana

Hotel Hyatt Ziva Cap Cana Punta Cana

Hyatt Ziva Cap Cana Hotel Punta Cana

Hyatt Ziva Cap Cana Hotel

Punta Cana Hyatt Ziva Cap Cana Hotel

Hotel Hyatt Ziva Cap Cana

Hyatt Ziva Cap Cana All Inclusive

Hyatt Ziva Cap Cana - All Inclusive Punta Cana

Hyatt Ziva Cap Cana - All Inclusive All-inclusive property

Frequently asked questions

What is the cancellation policy at Hyatt Ziva Cap Cana - All Inclusive?

Hyatt Ziva Cap Cana - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hyatt Ziva Cap Cana - All Inclusive?

As of 24 Feb 2026, prices found for a 1-night stay for 2 adults at Hyatt Ziva Cap Cana - All Inclusive on 1 Mar 2026 start from NZ$1,359.1, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hyatt Ziva Cap Cana - All Inclusive?

Yep, Hyatt Ziva Cap Cana - All Inclusive has a free self car park and free valet parking.

Are there any beaches close to Hyatt Ziva Cap Cana - All Inclusive?

Yep, Hyatt Ziva Cap Cana - All Inclusive is a short 14-minute walk from Juanillo Beach. Fun beach activities include yoga and volleyball.

Is there a spa on site at Hyatt Ziva Cap Cana - All Inclusive?

Yep, The Larimar Spa is available for guests. It has 2 hot tubs, a steam room and a sauna. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as Swedish massages.

Does Hyatt Ziva Cap Cana - All Inclusive have a pool?

Yep, and guests love it! Hyatt Ziva Cap Cana - All Inclusive has 4 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella. The pool is open 9:00 AM to 7:00 PM.

Does Hyatt Ziva Cap Cana - All Inclusive have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Hyatt Ziva Cap Cana - All Inclusive?

Hyatt Ziva Cap Cana - All Inclusive features a private beach, 4 outdoor pools and 2 hot tubs. All guestrooms come with pillowtop beds, premium bedding and 24-hour room service.

What makes Hyatt Ziva Cap Cana - All Inclusive a romantic place to stay?

A hot tub and couples spa treatments, as well as pillowtop beds and private balconies in the guestrooms, help set the scene for a romantic weekend at Hyatt Ziva Cap Cana - All Inclusive.

Is Hyatt Ziva Cap Cana - All Inclusive family-friendly?

You bet! With amenities such as a free children's club, free supervised childcare and a playground, it's no surprise that Hyatt Ziva Cap Cana - All Inclusive is a hit with families.

Is there a free airport shuttle available at Hyatt Ziva Cap Cana - All Inclusive?

No, but there's an airport shuttle for a fee.

Is there a bar or restaurant at Hyatt Ziva Cap Cana - All Inclusive?

Yep, they've got a poolside bar and 7 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hyatt Ziva Cap Cana - All Inclusive?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Hyatt Ziva Cap Cana - All Inclusive?

No, only service animals are allowed.

Hyatt Ziva Cap Cana - All Inclusive Reviews

9.4

Exceptional

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

10/10 Excellent

Vladimir

25 Nov 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 6 nights in Nov 2025

10/10 Excellent

Jeffrey

Travelled with partner

23 Nov 2025

Liked: Cleanliness, amenities, property conditions & facilities

Don’t really write reviews but this place was warranted. From start to finish,the staff and I mean every staff member was genuinely nice. There is always something to do or something going on for everyone. The food was really good as well with some being a little more desirable than others,but overall really good. Couples won’t be bored and if you have kids, they definitely won’t be bored!

Stayed 7 nights in Nov 2025

10/10 Excellent

Mallory

Travelled with partner

23 Nov 2025

Liked: Cleanliness, amenities, property conditions & facilities

Everything from the minute we pulled up to the minute we left was exceptional!! Definitely recommend staying here!!

Stayed 2 nights in Nov 2025

8/10 Good

MURAT

Travelled with family and small children

22 Nov 2025

Liked: Amenities, property conditions & facilities

Our stay at Hyatt Ziva Cap Cana was memorable, mainly thanks to the incredible staff. They were warm, kind, and truly made us feel cared for. Their energy is what makes this resort special. Check-in was easy, but there was miscommunication about our room. I had inquired the Club Master One Bedroom and was told the upgrade decision would be made on arrival. Instead, we were told the original room was not available at all and had to take the upgrade, which cost us over two thousand dollars. This should have been communicated before we arrived, especially with two toddlers. The room was large and comfortable, and the staff handled our bedding requests very well. However, the room was not as clean as expected. Our toddlers found nail clippings and dusty corners, and even after asking for deep cleaning several times, it never felt fully done. The Italian restaurant was our favorite, with fresh food and friendly service. The wine selection was limited even with the Club upgrade. The Turkish Mediterranean restaurant was disappointing, with long waits and no bread or kids’ food even after repeated requests, so we left. Pronto’s and the Mercado buffet were convenient for the kids, and the staff there was always helpful. Special thanks to dinner manager Juan Carlos for his outstanding service. Before we left, guest relations reached out and handled our concerns professionally. Overall, the resort is beautiful and the staff truly shines. We had a good stay and made great

Stayed 5 nights in Nov 2025

10/10 Excellent

Ahmed

22 Nov 2025

Stayed 1 night in Nov 2025

10/10 Excellent

Israel

19 Nov 2025

Stayed 4 nights in Nov 2025

10/10 Excellent

Britney

18 Nov 2025

Stayed 6 nights in Nov 2025

10/10 Excellent

AnnMarie

Travelled with family

17 Nov 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful top notch resort

Stayed 2 nights in Nov 2025

10/10 Excellent

Aya

12 Nov 2025

Stayed 2 nights in Nov 2025

10/10 Excellent

Laura P

Travelled with family, Travelled with pets

11 Nov 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Nov 2025

10/10 Excellent

Michele

Travelled with family and small children

11 Nov 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Room was lovely. Temperature was to our liking. Spa was fabulous.

Stayed 8 nights in Nov 2025

10/10 Excellent

Zachary

11 Nov 2025

Stayed 4 nights in Nov 2025

10/10 Excellent

Jessika

Travelled with family

11 Nov 2025

Liked: Cleanliness, amenities, property conditions & facilities

Pristine, beautiful hotel— rooms spotless, facilities well taken care of and an abundance of delicious food. The hand to the heart gesture when staff greets you is a simple touch that makes you feel at ease. Definitely will be going back!

Stayed 5 nights in Oct 2025

10/10 Excellent

Nicole

Travelled with family

11 Nov 2025

Liked: Cleanliness, staff & service, amenities

The literal best all inclusive I’ve ever been to. The staff is top notch. They remembered my kids names and their drink orders. There is constantly activities, movie nights and shows. Every single person left an impression from the people checking you in, the ladies at the coffee bar, the staff at kids club, the amazing bartenders (shout out to Marco), wait staff, even housekeeping! Truly couldn’t have asked for a better experience for my kids first resort. The rooms are spacious, the food is great (including room service) the water park is fun. Not sure what else I could have asked for. Exceeded all expectations.

Stayed 4 nights in Nov 2025

10/10 Excellent

Clair, jersey city

Travelled with family and small children

10 Nov 2025

Liked: Cleanliness, amenities, property conditions & facilities

We had an amazing stay at this resort , it was very clean , great food and drinks and most importantly wonderful service . Elvis was helping us during our stay , he made a point to find us in the resort everyday to ensure that we didn’t need anything and informed us of any activities happening at the resort. This was hands the down the best vacation we have ever had , we plan to go back to the same resort every year !

Stayed 6 nights in Oct 2025

8/10 Good

Estephanie

9 Nov 2025

Stayed 3 nights in Nov 2025

10/10 Excellent

Bolivar, Laurence Harbor

Travelled with family

9 Nov 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The best hotel of the island

Stayed 7 nights in Nov 2025

10/10 Excellent

Lilia

9 Nov 2025

Stayed 1 night in Nov 2025

10/10 Excellent

Edison

8 Nov 2025

Stayed 4 nights in Nov 2025

10/10 Excellent

Lei, thornhill

6 Nov 2025

Stayed 5 nights in Nov 2025

10/10 Excellent

Juana

Travelled with family, Travelled with family and small children, Travelled with group

5 Nov 2025

Liked: Cleanliness, amenities, property conditions & facilities

The best Service ,te sientes importante calidad , Higiene , un personal capacitado donde tú eres la prioridad y te tratan como si fueras familia , Sabrosa comida sabroso todo delicioso , Amazingly it p bGood Quality food! Never in my life have I had such delicious food and clean rooms and highest standard of excellent service !

Stayed 2 nights in Oct 2025

10/10 Excellent

Monique J

Travelled with partner

29 Oct 2025

Liked: Cleanliness, amenities, property conditions & facilities

Everything about the hotel was great, from the cleanliness of the room, the friendly and attentive staff.

Stayed 4 nights in Oct 2025

10/10 Excellent

Ciara

Travelled with family and small children

26 Oct 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We recently stayed at the Hyatt Ziva and had a wonderful experience from start to finish. The entire property was spotless and beautifully maintained. Our room was comfortable and had everything we needed. Even though it rained on most days, in true Caribbean fashion it never lasted long, and we still enjoyed plenty of time at the beach and pool. The staff did a great job keeping everyone entertained despite the weather. The water park was fun, clean, and never crowded, and the resort overall felt peaceful during our stay (we traveled in the slower season). Although we didn’t use the gym this time, it’s one of the most impressive we’ve seen at any resort — spacious and well equipped. Every staff member was friendly and professional, but Mariokely by the pool, Sol from the kids club, Luis at the buffet meat station, and Gemelin at the buffet truly made our trip special with their kindness and attention. If I could suggest small improvements, I’d love to see fresh fruit mixes for drinks instead of concentrated ones, and maybe smaller batches of fried items at the buffet so they stay hot and crispy. Also, having the coconut station a few times a week — we missed it during our 5-day stay. Overall, we had an amazing time and can’t thank everyone enough. We’ll definitely be back. Thank you, Hyatt Ziva, Mariokely, Sol, Luis, and Gemelin, for making our vacation so memorable! ❤️

Stayed 4 nights in Oct 2025

10/10 Excellent

Mark

Travelled with family, Travelled with family and small children, Travelled with group

22 Oct 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great staff all around. Excellent restaurants. Very clean.

Stayed 4 nights in Oct 2025

10/10 Excellent

Traci

Travelled with family, Travelled with group

21 Oct 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Rooms were nice! Staff super friendly…

Stayed 3 nights in Oct 2025

Hyatt Ziva Cap Cana - All Inclusive

Photo gallery for Hyatt Ziva Cap Cana - All Inclusive

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Resort View Junior Suite Double

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Resort View Junior Suite King

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Grand Suite, 1 Bedroom, Ocean View (Master, Club)

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Club Suite, 1 Bedroom (Master)

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Junior Suite, Oceanfront (Club, Double)

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Junior Suite, 1 King Bed with Sofa bed, Oceanfront (Club)

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Junior Suite, 1 King Bed with Sofa bed, Oceanfront (Club, Swim Up)

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Junior Suite Swim Up Double

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Junior Suite Swim Up King

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Club Ocean View Junior Suite Double

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Club Ocean View Junior Suite King

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Club Junior Suite Swim Up Double

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Club Junior Suite Swim Up King

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Ocean View Junior Suite Double

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Ocean View Junior Suite King

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Junior Suite Double

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Club Suite, 1 Bedroom (Swim Up, Master)

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Junior Suite King

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Suite, 1 Bedroom, Ocean View (Master, Club)

About the area

Punta Cana

What's nearby

Getting around

Restaurants

About this property

Hyatt Ziva Cap Cana - All Inclusive

Similar properties

Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort

Property amenities

Internet

Parking and transport

Food and drink

Restaurants on site

Things to do

Family friendly

Conveniences

Guest services

Business services

Outdoors

Full-service spa

Accessibility

More

Room amenities

Bedroom

Bathroom

Entertainment

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets

Children and extra beds