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Hyatt Ziva Cap Cana - All Inclusive

Luxury property on the beach, with 4 outdoor pools

Where to?

Dates

July 2025

August 2025

4 outdoor pools, open 9:00 AM to 7:00 PM, pool cabanas (surcharge)

Overview
Rooms
Location
Policies

Exceptional

Popular amenities

includes taxes & fees

1 Aug - 2 Aug

Explore the area

Boulevard Zona Hotelera, Playa Juanillo, Punta Cana, La Altagracia, 23000

Juanillo Beach
‪1 min drive‬
Punta Espada Golf Course
‪8 min drive‬
Scape Park
‪11 min drive‬
Punta Cana (PUJ-Punta Cana Intl.)
‪16 min drive‬

Room options

Premium bedding, down duvets, pillow-top beds, free minibar

Resort View Junior Suite King

Exceptional

Highlights

Balcony or patio

Separate sitting area

Air conditioning

Free minibar items

Flat-screen TV

Hypo-allergenic bedding

Pillow menu

Premium bedding

56 sq m
Resort view
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Grand Suite, 1 Bedroom, Ocean View (Master, Club)

Highlights

Balcony or patio

Separate sitting area

Private outdoor hot tub

Air conditioning

Club Lounge

Free minibar items

Flat-screen TV

Hypo-allergenic bedding

125 sq m
Ocean view
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Resort View Junior Suite Double

Exceptional

Highlights

Balcony or patio

Separate sitting area

Air conditioning

Free minibar items

Flat-screen TV

Hypo-allergenic bedding

Pillow menu

Premium bedding

56 sq m
Resort view
Sleeps 5
2 Queen Beds and 1 Queen Sofa Bed

Club Suite, 1 Bedroom (Swim Up, Master)

Exceptional

Highlights

Balcony or patio

Separate sitting area

Air conditioning

Club Lounge

Free minibar items

Flat-screen TV

Hypo-allergenic bedding

Pillow menu

115 sq m
Ocean view
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Ocean View Junior Suite King

Exceptional

Highlights

Balcony or patio

Separate sitting area

Air conditioning

Free minibar items

Flat-screen TV

Hypo-allergenic bedding

Pillow menu

Premium bedding

56 sq m
Ocean view
Sleeps 4
1 King Bed and 1 Queen Sofa Bed

Junior Suite Double

Exceptional

Highlights

Balcony or patio

Separate sitting area

Air conditioning

Free minibar items

Flat-screen TV

Hypo-allergenic bedding

Pillow menu

Premium bedding

56 sq m
Resort view
Sleeps 5
2 Queen Beds and 1 Queen Sofa Bed

Club Junior Suite Swim Up King

Wonderful

Highlights

Balcony or patio

Separate sitting area

Air conditioning

Club Lounge

Free minibar items

Flat-screen TV

Hypo-allergenic bedding

Pillow menu

56 sq m
Resort view
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Ocean View Junior Suite Double

Exceptional

Highlights

Balcony or patio

Separate sitting area

Air conditioning

Free minibar items

Flat-screen TV

Hypo-allergenic bedding

Pillow menu

Premium bedding

56 sq m
Ocean view
Sleeps 5
2 Queen Beds and 1 Queen Sofa Bed

Club Junior Suite Swim Up Double

Exceptional

Highlights

Balcony or patio

Separate sitting area

Air conditioning

Club Lounge

Free minibar items

Flat-screen TV

Hypo-allergenic bedding

Pillow menu

56 sq m
Resort view
Sleeps 4
2 Queen Beds and 1 Double Sofa Bed

Club Ocean View Junior Suite Double

Wonderful

Highlights

Balcony or patio

Separate sitting area

Air conditioning

Club Lounge

Free minibar items

Flat-screen TV

Hypo-allergenic bedding

Pillow menu

56 sq m
Ocean view
Sleeps 5
2 Queen Beds and 1 Queen Sofa Bed

Club Ocean View Junior Suite King

Wonderful

Highlights

Balcony or patio

Separate sitting area

Air conditioning

Club Lounge

Free minibar items

Flat-screen TV

Hypo-allergenic bedding

Pillow menu

56 sq m
Ocean view
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Junior Suite Swim Up Double

Exceptional

Highlights

Balcony or patio

Separate sitting area

Air conditioning

Free minibar items

Flat-screen TV

Hypo-allergenic bedding

Pillow menu

Premium bedding

56 sq m
Resort view
Sleeps 4
2 Queen Beds and 1 Double Sofa Bed

Junior Suite Swim Up King

Excellent

Highlights

Balcony or patio

Separate sitting area

Air conditioning

Free minibar items

Flat-screen TV

Hypo-allergenic bedding

Pillow menu

Premium bedding

56 sq m
Resort view
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Junior Suite, 1 King Bed with Sofa bed, Oceanfront (Club)

Exceptional

Highlights

Balcony or patio

Separate sitting area

Air conditioning

Free minibar items

Flat-screen TV

Hypo-allergenic bedding

Pillow menu

Premium bedding

56 sq m
Ocean view
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Junior Suite, 1 King Bed with Sofa bed, Oceanfront (Club, Swim Up)

Exceptional

Highlights

Balcony or patio

Separate sitting area

Air conditioning

Free minibar items

Flat-screen TV

Hypo-allergenic bedding

Pillow menu

Premium bedding

56 sq m
Ocean view
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, Ocean View (Master, Club)

Exceptional

Highlights

Balcony or patio

Separate sitting area

Air conditioning

Free minibar items

Flat-screen TV

Hypo-allergenic bedding

Pillow menu

Down duvet

Ocean view
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Club Suite, 1 Bedroom (Master)

Exceptional

Highlights

Balcony or patio

Separate sitting area

Private outdoor hot tub

Air conditioning

Club Lounge

Free minibar items

Flat-screen TV

Hypo-allergenic bedding

115 sq m
Ocean view
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Junior Suite, Oceanfront (Club, Double)

Wonderful

Highlights

Balcony or patio

Separate sitting area

Air conditioning

Free minibar items

Flat-screen TV

Hypo-allergenic bedding

Pillow menu

Premium bedding

56 sq m
Ocean view
Sleeps 5
2 Queen Beds and 1 Queen Sofa Bed

Junior Suite King

Exceptional

Highlights

Balcony or patio

Separate sitting area

Air conditioning

Free minibar items

Flat-screen TV

Hypo-allergenic bedding

Pillow menu

Premium bedding

56 sq m
Resort view
Sleeps 4
1 King Bed and 1 Double Sofa Bed

About the area

Punta Cana

A luxury stay in Punta Cana awaits you at Hyatt Ziva Cap Cana - All Inclusive. You'll be 7.4 km (4.6 mi) from Punta Cana Beach and 26.7 km (16.6 mi) from Bavaro Beach. Highlights at this all-inclusive property include 7 restaurants, 4 outdoor swimming pools and a full-service spa. .A relaxing visit to The Larimar Spa can include deep-tissue massages, hot stone massages and detox wraps along with access to the sauna and hot tub. The theme restaurant, Tempest Table, serves Asian cuisine and is open for dinner. With 7 lounge bars and a poolside bar to choose from, you can enjoy a drink at the property. Spend the day at the private beach where you'll find sunloungers, and enjoy the 2 hot tubs and free water park. 14488 square feet (1346 square metres) of event facilities include 16 meeting rooms and conference space. Additionally, you'll find free Wi-Fi in public areas, a 24-hour gym and a lazy river. There's also free valet parking, along with the convenience of an airport shuttle. .Attractions within a 15-minute drive of this 5-property class Punta Cana property include Juanillo Beach and Scape Park.

What's nearby

Juanillo Beach - 1 min drive - 0.0 km
Punta Espada Golf Course - 8 min drive - 6.0 km
Los Establos Cap Cana - 9 min drive - 5.4 km
Punta Cana Beach - 10 min drive - 7.8 km
Scape Park - 11 min drive - 6.4 km

Getting around

Punta Cana (PUJ-Punta Cana Intl.) - 18 min drive

Restaurants

‪Juanillo Grill & Beach Bar - ‬8 min walk
‪The Chinola - ‬1 min walk
‪Punch Bar - ‬16 min walk
‪Jwb Steakhouse - ‬3 min drive
‪El Mercado - ‬6 min walk

About this property

Hyatt Ziva Cap Cana - All Inclusive

Luxury property on the beach, with 4 outdoor pools

Hyatt Ziva Cap Cana - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Simply walk outside to feel the sun on your face at the sandy beach. Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. At Hyatt Ziva Cap Cana - All Inclusive, you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 7 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 7 bars/lounges and a poolside bar. Public spaces have free WiFi. This all-inclusive property also offers a complimentary water park, a complimentary children's club and a 24-hour fitness centre. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 5-star Punta Cana property.

375 guestrooms or units

6 levels

3 buildings

7 dining venues

7 bars or lounges

14488 sq ft of conference space

1346 sq. m of conference space

Built in 2019

Deli

Kid's club (free)

Supervised kid's activities (free)

Beach lounge chairs

Towels for the beach

Umbrellas for the beach

Cabanas by the pool (surcharge)

Poolside lounge chairs

Umbrellas for the pool

Charging station for electric cars

Conference space

Dry cleaning

Self-service laundry

Front desk (24 hours)

Staff members are multilingual

Storage area for luggage

Tour and ticket information

Concierge

Wedding services available

Games room or arcade

Pool or billiards table

Terrace

Garden

Gift shop

Beauty salon

Television in lobby

On-site shopping

Bellhop

Lift

Smoking in designated areas

Coffee shop

Bar by the pool

Swim-up bar

Hyatt Ziva Cap Cana - All Inclusive offers 375 air-conditioned accommodations with free minibar items and a safe. Rooms open to balconies or patios. This accommodation offers separate sitting areas. Pillowtop beds feature down duvets and premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with cable channels. Bathrooms include bathrobes, slippers, designer toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

The Larimar Spa has 14 treatment rooms, including rooms for couples. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and Swedish massages. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is open daily.

Awards and affiliations

Eco-certified property

This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

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Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Electric car charging station on site
Return airport shuttle (surcharge)
Free self parking on site
Free valet parking on site

Food and drink

7 bars/lounges
7 restaurants
A coffee shop/cafe
A poolside bar
A swim-up bar
Couples/private dining
Snack bar/deli

Restaurants on site

El Mercado
Navigator Grill
Noodle & Thread
Tempest Table
The Chinola

Things to do

2 hot tubs
24-hour gym
4 outdoor pools
Arcade/game room
Beach volleyball
Beach yoga
Billiards/pool table
Designer stores
Fitness classes
Free children's club
Free water park
Full-service spa
Lazy river
Pilates classes
Playground
Sauna
Shopping
Steam room
TV in common areas
Waterslide

Family friendly

4 outdoor pools
Arcade/game room
Free children's club
Free supervised activities for children
Free water park access
Laundry facilities
Lazy river
Playground
Snack bar/deli
Waterslide

Conveniences

24-hour front desk
Gift shop/newsstand
Hair salon
Laundry facilities
Luggage storage

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Proposal/romance packages
Tour and ticket assistance
Turndown service
Wedding services

Business services

14,488 square feet of conference space
16 meeting rooms

Outdoors

Beach loungers
Beach towels
Beach umbrellas
Dock
Firepit
Garden
On a private beach
On the waterfront
Outdoor entertainment area
Outdoor furniture
Pool cabanas (surcharge)
Pool loungers
Pool umbrellas
Terrace

Full-service spa

14 treatment rooms
Aromatherapy
Ayurvedic treatments
Body scrubs
Body wraps
Couples treatment rooms
Deep-tissue massages
Detox wraps
Facials
Hot stone massages
Hot tub
Hydrotherapy
Manicures/pedicures
Prenatal massages
Sauna
Spa open daily
Steam room
Swedish massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible lounge
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

3 buildings
6 floors
At least 80% lighting from LEDs
At least 80% of food locally-sourced
Ballroom
Banquet hall
Built in 2019
Comprehensive food waste policy
Comprehensive recycling policy
Designated smoking areas
Double-glazed windows
Eco-friendly cleaning products used
Reception hall
Vegan dining options
Vegetarian dining options

Room amenities

Bedroom

Blackout drapes
Down comforter
Hypo-allergenic bedding
Pillow menu
Pillowtop mattress
Premium bedding

Bathroom

Designer toiletries
Dressing gowns
Hair dryer
Slippers
Towels provided

Entertainment

42-inch flat-screen TV with cable channels

Food and drink

24-hour room service
Coffee/tea maker
Free stocked minibar
Restaurant dining guides

Air conditioning
Ceiling fan
Cleaning products are eco-friendly
Desk
Eco-friendly toiletries
Energy-saving switches in guestrooms
Iron/ironing board
LED lighting
Phone
Safe
Separate sitting area
Water-efficient showers
Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM

Early check-in subject to availability

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

No pets allowed, but service animals are welcome

Children and extra beds

Children are welcome.

Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds

This property accepts credit cards; cash is not accepted

This property uses a grey water recycling system and eco-friendly cleaning products

Safety features at this property include a fire extinguisher, a smoke detector and a security system

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property uses a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector and a security system in all accommodation.

We should mention

Pool access available from 9:00 AM to 7:00 PM
Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hyatt Ziva Cap Cana All Inclusive

Hyatt Ziva Cap Cana All Inclusive Punta Cana

Hyatt Ziva Cap Cana All Inclusive All-inclusive property

Hyatt Ziva Cap Cana Punta Cana

Hotel Hyatt Ziva Cap Cana Punta Cana

Hyatt Ziva Cap Cana Hotel Punta Cana

Hyatt Ziva Cap Cana Hotel

Punta Cana Hyatt Ziva Cap Cana Hotel

Hotel Hyatt Ziva Cap Cana

Hyatt Ziva Cap Cana All Inclusive

Hyatt Ziva Cap Cana - All Inclusive Punta Cana

Hyatt Ziva Cap Cana - All Inclusive All-inclusive property

Frequently asked questions

What is the cancellation policy at Hyatt Ziva Cap Cana - All Inclusive?

Hyatt Ziva Cap Cana - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hyatt Ziva Cap Cana - All Inclusive?

As of 1 Jul 2025, prices found for a 1-night stay for 2 adults at Hyatt Ziva Cap Cana - All Inclusive on 1 Aug 2025 start from NZ$1,148.35, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hyatt Ziva Cap Cana - All Inclusive?

Yep, Hyatt Ziva Cap Cana - All Inclusive has a free self car park and free valet parking.

Are there any beaches close to Hyatt Ziva Cap Cana - All Inclusive?

Yep, Hyatt Ziva Cap Cana - All Inclusive is a short 14-minute walk from Juanillo Beach. Fun beach activities include yoga and volleyball.

Is there a spa on site at Hyatt Ziva Cap Cana - All Inclusive?

Yep, The Larimar Spa is available for guests. It has 2 hot tubs, a steam room and a sauna. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as Swedish massages.

Does Hyatt Ziva Cap Cana - All Inclusive have a pool?

Yep, and guests love it! Hyatt Ziva Cap Cana - All Inclusive has 4 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella. The pool is open 9:00 AM to 7:00 PM.

Does Hyatt Ziva Cap Cana - All Inclusive have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Hyatt Ziva Cap Cana - All Inclusive?

Hyatt Ziva Cap Cana - All Inclusive features a private beach, 4 outdoor pools and 2 hot tubs. All guestrooms come with pillowtop beds, premium bedding and 24-hour room service.

What makes Hyatt Ziva Cap Cana - All Inclusive a romantic place to stay?

A hot tub and couples spa treatments, as well as pillowtop beds and private balconies in the guestrooms, help set the scene for a romantic weekend at Hyatt Ziva Cap Cana - All Inclusive.

Is Hyatt Ziva Cap Cana - All Inclusive family-friendly?

You bet! With amenities such as a free children's club, free supervised childcare and a playground, it's no surprise that Hyatt Ziva Cap Cana - All Inclusive is a hit with families.

Is there a free airport shuttle available at Hyatt Ziva Cap Cana - All Inclusive?

No, but there's an airport shuttle for a fee.

Is there a bar or restaurant at Hyatt Ziva Cap Cana - All Inclusive?

Yep, they've got a poolside bar and 7 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hyatt Ziva Cap Cana - All Inclusive?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Hyatt Ziva Cap Cana - All Inclusive?

No, only service animals are allowed.

Hyatt Ziva Cap Cana - All Inclusive Reviews

9.6

Exceptional

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

8/10 Good

Patricia

Travelled with family

2 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Highly recommended

Stayed 7 nights in Mar 2025

8/10 Good

Paul

Travelled with family

1 Apr 2025

Liked: Cleanliness, amenities, property conditions & facilities

The hotel is spectacular and a pleasant place to stay. The main buffet 'Market Place' was really very good. Beach facilities and staff on the beach were nice and helpful. Italian restaurant was great, along with the Blind Butcher Experience (extra $$$). Felt that the staff in general were not overly helpful/attentive or friendly, which is a shame as this created a feel of unease on our stay. With our suite we had a mayordomo/butler included, who wasn't that interested in enhancing our stay, or being helpful. In the restaurants (bar the Blind Butcher) the service was poor, rushed and plates of food literally slapped down on the table. Could be better for the price. Would go back again, and recommend it, but feel that the hotel has room for improvement, as this is a top $ resort.

Stayed 7 nights in Feb 2025

8/10 Good

Susan

1 Apr 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 5 nights in Mar 2025

10/10 Excellent

diana karolina

31 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Great for families, great food

Stayed 2 nights in Mar 2025

10/10 Excellent

Samantha, Miami

26 Mar 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 4 nights in Mar 2025

10/10 Excellent

Yulia

26 Mar 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Everything was great

Stayed 5 nights in Mar 2025

10/10 Excellent

JAVIER, san antonio

Travelled with family

26 Mar 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Overall great resort. Food could be better.

Stayed 4 nights in Mar 2025

10/10 Excellent

Keiko

23 Mar 2025

Stayed 3 nights in Mar 2025

10/10 Excellent

Julie

Travelled with family

15 Mar 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Fantastic service, great food, beautiful beach, excellent pool. Service was amazing!

Stayed 6 nights in Mar 2025

10/10 Excellent

Neil

12 Mar 2025

Stayed 4 nights in Mar 2025

10/10 Excellent

JULIA

Travelled with family

11 Mar 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Wonderful experience.

Stayed 4 nights in Feb 2025

6/10 Okay

Michael

Travelled with family

10 Mar 2025

Liked: Staff & service, amenities

Disliked: Cleanliness

The staff is very attentive. The buffet food is pretty good. The overall appearance, ammenities and activities are very nice. A few things were horrible. We had to sign a waiver for each room, each day to use the waterpark. We rented a pool cabana and there was trash floating in the water around our area which was disgusting. We made a reservation at the Blind Butcher which had weird protocols. I had to literally initial three times and sign twice a contract indicating that I knew this restaurant was not included in the all inclusive package. If we were a no show we would be charged in full. If we left because we didn't like the menu etc we would be charged in full. Our family is 6 people. We were charged $845 which was not worth it so I understood why they required such a strong contract. It was very dark with poor table lighting and at times the music from the entertainment so loud we couldn't talk at all. Finally, at the VIP check out I had to get an exit pass or they would not let us leave. I've NEVER experienced this before travelling to 40 countries around the world. You literally have to present a pass that indicates you're settled your bill or the bell staff will physically detain you. I was shocked because this is an all inclusive family resort which requires prepayment so I can't imagine that people are skipping out on the gift shop bill. It made me feel like they didn't trust us so I won't ever be back.

Stayed 3 nights in Mar 2025

10/10 Excellent

Lina

Travelled with family

6 Mar 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Just returned and can't stay enough about the great experience we had, all the staff were very attentive, professional we missed this type of great service, they all went above and beyond to keep you satisfied. I want to highlight a few I remembers, Carlos in the Asian - Hibashi did a fantastic show, Glenny who helped coordinate a special arrangement for our daughter's birthday, which made it an unforgettable day. The team with the entertainment (Nelson Vargas), and this are just a few of the names I can remember. The food in each of the restaurants was fresh, such a large variety for all the tastes and needs. Thank you Hyatt for such an amazing experience. Hope to be back soon.

Stayed 6 nights in Feb 2025

10/10 Excellent

Homiyar, neshanic station

Travelled with family and small children

5 Mar 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Our stay was exceptional!!

Stayed 5 nights in Feb 2025

10/10 Excellent

Giselle

Travelled with partner

4 Mar 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This hotel is amazing! Loved everything about it especially my iced coffee.

Stayed 2 nights in Feb 2025

10/10 Excellent

Oren

Travelled with family

22 Feb 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We just returned from a 5 day trip (two adults, two kids). Good spot for a getaway, pool and beach were very nice and food and drinks were very accessible. Food was above average for an all-inclusive type place. Very key that the couch beds are not cheap springs but rather foam so they happen to be quite comfortable. We did the Blind Butcher experience one night, was worth the experience, lots of food. One downside was the "reserve a chair by the pool" race.. full on here so if you wanted a spot for the first half of the day, you needed to be up very early to do so. That was somewhat annoying but we did beach first most days. Would definitely go again and recommend if looking for an easy pool/beach all inclusive vacation.

Stayed 5 nights in Feb 2025

6/10 Okay

Paul

20 Feb 2025

Stayed 5 nights in Feb 2025

10/10 Excellent

Ankit

Travelled with family and small children

15 Feb 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great family friendly resort and great for kids

Stayed 4 nights in Feb 2025

10/10 Excellent

Jennifer

Travelled with family

14 Feb 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrific all inclusive / good for families

A great hotel with good sized rooms and excellent service. Staff is all super friendly and attentive. We went a bit before February break so capacity wasn’t at max - no wait times for any restaurant. We enjoyed the water park a lot - it’s great for older tweens and even teens and there is a toddler version as well next to it. A fun lazy river and about 5 slides. The main pool is big (not the nicest we’ve ever seen but good enough) and the beach is clean and expansive. The food is good (not amazing but pretty good for an all inclusive) and there are decent restaurant choices plus room service (also included). Nice touches like daily wine and cheese in your room, turndown and handy amenities in bathroom. We didn’t have any teens for “teen zone” but it seemed like a decent hangout for older kids. Finally, liked the island vacation feel but only 20 min for airport.

Stayed 1 night in Feb 2025

10/10 Excellent

Noah

Travelled with family, Travelled with partner, Travelled with group

13 Feb 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The hotel was top notch and if ur taking kids the kids club was great! My daughter loved playing with the kids and having movie night so we can get dinner at the restaurants on the adult side. The kids club is included in the price so we would just tip the girls who worked there. Not required. The vibe there was very Ritz Carlton!

Stayed 8 nights in Oct 2024

8/10 Good

Verified traveller

Travelled with family

10 Feb 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family trip to Ziva Cap Cana

Decent stay at Hyatt Ziva. Perfect for young kids with tons of activities. Wish the kids club had hours for families in evening. Wouldve liked healthier kids options during the day. Pringles and oreos and m&ms in room. Beach was soft sand, water warm and clean. My toddler daughter and I got sick, assuming from pool water as we spent lots of time around other kids who surely have accidents in the water. My husband and older daughter did not get sick and we all generally ate the same thing and stuck to bottled water entirely. Staff generally very friendly. Decent option for all inclusive with kids on beach with better food than most AI’s we have experienced (still not the best but cant compare to our baseline NYC restaurants). Would recommend if in need of an activity filled resort for young kids.

Stayed 5 nights in Feb 2025

8/10 Good

Gilda, Hackensack

Travelled with family

6 Feb 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Terrible entertainment, and all American music instead of cultural music

Stayed 2 nights in Jan 2025

10/10 Excellent

Daniela

Travelled with family and small children

5 Feb 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

From the moment My family and i arrived , we were treated with exceptional care and hospitality . The level of service provided by the staff was truly remarkable, I was especially impressed by the attentiveness and professionalism of our personal Butler. Every detail was handled with perfection, making out stay truly unforgettable.

Stayed 2 nights in Jan 2025

10/10 Excellent

Angelica

Travelled with family

5 Feb 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It’s worth every penny

Stayed 2 nights in Jan 2025

10/10 Excellent

EMAD

3 Feb 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 10 nights in Dec 2024

Hyatt Ziva Cap Cana - All Inclusive

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Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive

Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive

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