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Hyatt Ziva Cap Cana - All Inclusive

Luxury property on the beach, with 4 outdoor pools

Where to?

Dates

January 2026

February 2026

Couples treatment room(s), sauna, hot tub, steam room, body treatments

Creator video - submitted by Luxury Richland

7 restaurants, breakfast, lunch, dinner served; Asian cuisine

4 outdoor pools, open 9:00 AM to 7:00 PM, pool cabanas (surcharge)

Overview
Rooms
Location
Policies

Exceptional

Popular amenities

Spa pool
All-inclusive
Parking included

includes taxes & fees

11 Jan - 12 Jan

Explore the area

Boulevard Zona Hotelera, Playa Juanillo, Punta Cana, La Altagracia, 23000

Place, Juanillo Beach
‪1 min drive‬
Place, Punta Espada Golf Course
‪8 min drive‬
Place, Los Establos Cap Cana
‪8 min drive‬
Airport, Punta Cana (PUJ-Punta Cana Intl.)
‪17 min drive‬

Room options

Premium bedding, down duvets, pillow-top beds, free minibar

Resort View Junior Suite Double

Exceptional

Highlights

Balcony or patio

Separate sitting area

Air conditioning

Free minibar items

Flat-screen TV

Hypo-allergenic bedding

Pillow menu

Ceiling fan

56 sq m
Resort view
Sleeps 5
2 Queen Beds and 1 Queen Sofa Bed

Resort View Junior Suite King

Exceptional

Highlights

Balcony or patio

Separate sitting area

Air conditioning

Free minibar items

Flat-screen TV

Hypo-allergenic bedding

Pillow menu

Ceiling fan

56 sq m
Resort view
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Grand Suite, 1 Bedroom, Ocean View (Master, Club)

Highlights

Balcony or patio

Separate sitting area

Private outdoor hot tub

Air conditioning

Club Lounge

Free minibar items

Flat-screen TV

Hypo-allergenic bedding

125 sq m
1 bedroom
Ocean view
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Club Suite, 1 Bedroom (Master)

Exceptional

Highlights

Balcony or patio

Separate sitting area

Private outdoor hot tub

Air conditioning

Club Lounge

Free minibar items

Flat-screen TV

Hypo-allergenic bedding

115 sq m
1 bedroom
Ocean view
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Junior Suite, Oceanfront (Club, Double)

Wonderful

Highlights

Balcony or patio

Separate sitting area

Air conditioning

Free minibar items

Flat-screen TV

Hypo-allergenic bedding

Pillow menu

Ceiling fan

56 sq m
Ocean view
Sleeps 5
2 Queen Beds and 1 Queen Sofa Bed

Junior Suite, 1 King Bed with Sofa bed, Oceanfront (Club)

Exceptional

Highlights

Balcony or patio

Separate sitting area

Air conditioning

Free minibar items

Flat-screen TV

Hypo-allergenic bedding

Pillow menu

Ceiling fan

56 sq m
Ocean view
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Junior Suite, 1 King Bed with Sofa bed, Oceanfront (Club, Swim Up)

Exceptional

Highlights

Balcony or patio

Separate sitting area

Air conditioning

Free minibar items

Flat-screen TV

Hypo-allergenic bedding

Pillow menu

Ceiling fan

56 sq m
Ocean view
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Junior Suite Swim Up Double

Exceptional

Highlights

Balcony or patio

Separate sitting area

Air conditioning

Free minibar items

Flat-screen TV

Hypo-allergenic bedding

Pillow menu

Ceiling fan

56 sq m
Resort view
Sleeps 4
2 Queen Beds and 1 Double Sofa Bed

Junior Suite Swim Up King

Excellent

Highlights

Balcony or patio

Separate sitting area

Air conditioning

Free minibar items

Flat-screen TV

Hypo-allergenic bedding

Pillow menu

Ceiling fan

56 sq m
Resort view
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Club Ocean View Junior Suite Double

Wonderful

Highlights

Balcony or patio

Separate sitting area

Air conditioning

Club Lounge

Free minibar items

Flat-screen TV

Hypo-allergenic bedding

Pillow menu

56 sq m
Ocean view
Sleeps 5
2 Queen Beds and 1 Queen Sofa Bed

Club Ocean View Junior Suite King

Wonderful

Highlights

Balcony or patio

Separate sitting area

Air conditioning

Club Lounge

Free minibar items

Flat-screen TV

Hypo-allergenic bedding

Pillow menu

56 sq m
Ocean view
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Club Junior Suite Swim Up Double

Exceptional

Highlights

Balcony or patio

Separate sitting area

Air conditioning

Club Lounge

Free minibar items

Flat-screen TV

Hypo-allergenic bedding

Pillow menu

56 sq m
Resort view
Sleeps 4
2 Queen Beds and 1 Double Sofa Bed

Club Junior Suite Swim Up King

Wonderful

Highlights

Balcony or patio

Separate sitting area

Air conditioning

Club Lounge

Free minibar items

Flat-screen TV

Hypo-allergenic bedding

Pillow menu

56 sq m
Resort view
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Ocean View Junior Suite Double

Exceptional

Highlights

Balcony or patio

Separate sitting area

Air conditioning

Free minibar items

Flat-screen TV

Hypo-allergenic bedding

Pillow menu

Ceiling fan

56 sq m
Ocean view
Sleeps 5
2 Queen Beds and 1 Queen Sofa Bed

Ocean View Junior Suite King

Exceptional

Highlights

Balcony or patio

Separate sitting area

Air conditioning

Free minibar items

Flat-screen TV

Hypo-allergenic bedding

Pillow menu

Ceiling fan

56 sq m
Ocean view
Sleeps 4
1 King Bed and 1 Queen Sofa Bed

Junior Suite Double

Exceptional

Highlights

Balcony or patio

Separate sitting area

Air conditioning

Free minibar items

Flat-screen TV

Hypo-allergenic bedding

Pillow menu

Ceiling fan

56 sq m
Resort view
Sleeps 5
2 Queen Beds and 1 Queen Sofa Bed

Club Suite, 1 Bedroom (Swim Up, Master)

Exceptional

Highlights

Balcony or patio

Separate sitting area

Air conditioning

Club Lounge

Free minibar items

Flat-screen TV

Hypo-allergenic bedding

Pillow menu

115 sq m
1 bedroom
Ocean view
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Junior Suite King

Exceptional

Highlights

Balcony or patio

Separate sitting area

Air conditioning

Free minibar items

Flat-screen TV

Hypo-allergenic bedding

Pillow menu

Ceiling fan

56 sq m
Resort view
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, Ocean View (Master, Club)

Exceptional

Highlights

Balcony or patio

Separate sitting area

Air conditioning

Free minibar items

Flat-screen TV

Hypo-allergenic bedding

Pillow menu

Separate bedroom

1 bedroom
Ocean view
Sleeps 4
1 King Bed and 1 Double Sofa Bed

About the area

Punta Cana

A luxury stay in Punta Cana awaits you at Hyatt Ziva Cap Cana - All Inclusive. You'll be within a 15-minute walk of Juanillo Beach and 3.3 km (2 mi) from El Dorado Water Park. Highlights at this beachfront property include 7 restaurants, 4 outdoor swimming pools and a full-service spa. .A relaxing visit to The Larimar Spa can include deep-tissue massages, hot stone massages and detox wraps along with access to the sauna and hot tub. The theme restaurant, Tempest Table, serves Asian cuisine and is open for dinner. With 7 lounge bars and a poolside bar to choose from, you can enjoy a drink at the property. Spend the day at the private beach where you'll find sunloungers, and enjoy the 2 hot tubs and free water park. 14488 square feet (1346 square metres) of event facilities include 16 meeting rooms and conference space. Additionally, you'll find free Wi-Fi in public areas, a 24-hour gym and a lazy river. There's also free valet parking, along with the convenience of an airport shuttle. .Attractions within a 15-minute drive of this 5-property class Punta Cana property include Punta Cana Beach and Scape Park.

What's nearby

Juanillo Beach - 1 min drive - 0.2 km
Punta Espada Golf Course - 8 min drive - 6.0 km
Los Establos Cap Cana - 8 min drive - 5.4 km
Caleton Beach Club - 8 min drive - 6.5 km
Punta Cana Beach - 10 min drive - 7.2 km

Getting around

Punta Cana (PUJ-Punta Cana Intl.) - 18 min drive

Restaurants

‪Punch Bar - ‬16 min walk
‪Coco Cafe - ‬11 min walk
‪Seaside Grill - ‬12 min walk
‪Navigator - ‬1 min walk
‪The Chinola - ‬1 min walk

About this property

Hyatt Ziva Cap Cana - All Inclusive

Luxury property on the beach, with 4 outdoor pools

Some rates at Hyatt Ziva Cap Cana - All Inclusive are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Simply walk outside to feel the sun on your face at the sandy beach. Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. At Hyatt Ziva Cap Cana - All Inclusive, you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 7 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 7 bars/lounges and a poolside bar. Public spaces have free WiFi. This luxury property also offers a complimentary water park, a complimentary children's club and a 24-hour fitness centre. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 5-star Punta Cana property.

375 guestrooms or units

6 levels

3 buildings

7 dining venues

7 bars or lounges

14488 sq ft of conference space

1346 sq. m of conference space

Built in 2019

Deli

Kid's club (free)

Supervised kid's activities (free)

Beach lounge chairs

Towels for the beach

Umbrellas for the beach

Cabanas by the pool (surcharge)

Poolside lounge chairs

Umbrellas for the pool

Charging station for electric cars

Conference space

Dry cleaning

Self-service laundry

Front desk (24 hours)

Staff members are multilingual

Storage area for luggage

Tour and ticket information

Concierge

Wedding services available

Games room or arcade

Pool or billiards table

Terrace

Garden

Gift shop

Beauty salon

Television in lobby

On-site shopping

Bellhop

Lift

Smoking in designated areas

Coffee shop

Bar by the pool

Swim-up bar

Hyatt Ziva Cap Cana - All Inclusive offers 375 air-conditioned accommodations with free minibar items and a safe. Rooms open to balconies or patios. This accommodation offers separate sitting areas. Pillowtop beds feature down duvets and premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with cable channels. Bathrooms include bathrobes, slippers, designer toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

The Larimar Spa has 14 treatment rooms, including rooms for couples. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and Swedish massages. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is open daily.

Similar properties

On private beach
Pool
Spa pool
All-inclusive

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Electric car charging station on site
Return airport shuttle (surcharge)
Free self parking on site
Free valet parking on site
Limited on-site valet and self parking

Food and drink

7 bars/lounges
7 restaurants
A coffee shop/cafe
A poolside bar
A swim-up bar
Couples/private dining
Snack bar/deli

Restaurants on site

El Mercado
Navigator Grill
Noodle & Thread
Tempest Table
The Chinola

Things to do

2 hot tubs
24-hour gym
4 outdoor pools
Arcade/game room
Beach volleyball
Beach yoga
Billiards/pool table
Designer stores
Fitness classes
Free children's club
Free water park
Full-service spa
Lazy river
Pilates classes
Playground
Sauna
Shopping
Steam room
TV in common areas
Waterslide

Family friendly

4 outdoor pools
Arcade/game room
Free children's club
Free supervised activities for children
Free water park access
Laundry facilities
Lazy river
Playground
Snack bar/deli
Waterslide

Conveniences

24-hour front desk
Gift shop/newsstand
Hair salon
Laundry facilities
Luggage storage

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Proposal/romance packages
Tour and ticket assistance
Turndown service
Wedding services

Business services

14,488 square feet of conference space
16 meeting rooms

Outdoors

Beach loungers
Beach towels
Beach umbrellas
Dock
Firepit
Garden
On a private beach
On the waterfront
Outdoor entertainment area
Outdoor furniture
Pool cabanas (surcharge)
Pool loungers
Pool umbrellas
Terrace

Full-service spa

14 treatment rooms
Aromatherapy
Ayurvedic treatments
Body scrubs
Body wraps
Couples treatment rooms
Deep-tissue massages
Detox wraps
Facials
Hot stone massages
Hot tub
Hydrotherapy
Manicures/pedicures
Prenatal massages
Sauna
Spa open daily
Steam room
Swedish massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible lounge
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

3 buildings
6 floors
At least 80% lighting from LEDs
At least 80% of food locally-sourced
Ballroom
Banquet hall
Built in 2019
Comprehensive food waste policy
Comprehensive recycling policy
Designated smoking areas
Double-glazed windows
Eco-friendly cleaning products used
Reception hall
Vegan dining options
Vegetarian dining options

Room amenities

Bedroom

Blackout drapes
Down comforter
Hypo-allergenic bedding
Pillow menu
Pillowtop mattress
Premium bedding

Bathroom

Designer toiletries
Dressing gowns
Hair dryer
Slippers
Towels provided

Entertainment

42-inch flat-screen TV with cable channels

Food and drink

24-hour room service
Coffee/tea maker
Free stocked minibar
Restaurant dining guides

Air conditioning
Ceiling fan
Cleaning products are eco-friendly
Desk
Eco-friendly toiletries
Energy-saving switches in guestrooms
Iron/ironing board
LED lighting
Phone
Safe
Separate sitting area
Water-efficient showers
Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM

Early check-in subject to availability

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets allowed, but service animals are welcome

Children and extra beds

Children are welcome.

Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds

This property accepts credit cards; cash is not accepted

This property uses a grey water recycling system and eco-friendly cleaning products

Safety features at this property include a fire extinguisher, a smoke detector and a security system

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property uses a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector and a security system in all accommodation.

We should mention

Pool access available from 9:00 AM to 7:00 PM
Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hyatt Ziva Cap Cana All Inclusive

Hyatt Ziva Cap Cana All Inclusive Punta Cana

Hyatt Ziva Cap Cana All Inclusive All-inclusive property

Hyatt Ziva Cap Cana Punta Cana

Hotel Hyatt Ziva Cap Cana Punta Cana

Hyatt Ziva Cap Cana Hotel Punta Cana

Hyatt Ziva Cap Cana Hotel

Punta Cana Hyatt Ziva Cap Cana Hotel

Hotel Hyatt Ziva Cap Cana

Hyatt Ziva Cap Cana All Inclusive

Hyatt Ziva Cap Cana - All Inclusive Punta Cana

Hyatt Ziva Cap Cana - All Inclusive All-inclusive property

Frequently asked questions

What is the cancellation policy at Hyatt Ziva Cap Cana - All Inclusive?

Hyatt Ziva Cap Cana - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hyatt Ziva Cap Cana - All Inclusive?

As of 10 Jan 2026, prices found for a 1-night stay for 2 adults at Hyatt Ziva Cap Cana - All Inclusive on 11 Jan 2026 start from NZ$1,518.41, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hyatt Ziva Cap Cana - All Inclusive?

Yep, Hyatt Ziva Cap Cana - All Inclusive has a free self car park and free valet parking.

Are there any beaches close to Hyatt Ziva Cap Cana - All Inclusive?

Yep, Hyatt Ziva Cap Cana - All Inclusive is a short 14-minute walk from Juanillo Beach. Fun beach activities include yoga and volleyball.

Is there a spa on site at Hyatt Ziva Cap Cana - All Inclusive?

Yep, The Larimar Spa is available for guests. It has 2 hot tubs, a steam room and a sauna. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as Swedish massages.

Does Hyatt Ziva Cap Cana - All Inclusive have a pool?

Yep, and guests love it! Hyatt Ziva Cap Cana - All Inclusive has 4 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella. The pool is open 9:00 AM to 7:00 PM.

Does Hyatt Ziva Cap Cana - All Inclusive have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Hyatt Ziva Cap Cana - All Inclusive?

Hyatt Ziva Cap Cana - All Inclusive features a private beach, 4 outdoor pools and 2 hot tubs. All guestrooms come with pillowtop beds, premium bedding and 24-hour room service.

What makes Hyatt Ziva Cap Cana - All Inclusive a romantic place to stay?

A hot tub and couples spa treatments, as well as pillowtop beds and private balconies in the guestrooms, help set the scene for a romantic weekend at Hyatt Ziva Cap Cana - All Inclusive.

Is Hyatt Ziva Cap Cana - All Inclusive family-friendly?

You bet! With amenities such as a free children's club, free supervised childcare and a playground, it's no surprise that Hyatt Ziva Cap Cana - All Inclusive is a hit with families.

Is there a free airport shuttle available at Hyatt Ziva Cap Cana - All Inclusive?

No, but there's an airport shuttle for a fee.

Is there a bar or restaurant at Hyatt Ziva Cap Cana - All Inclusive?

Yep, they've got a poolside bar and 7 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hyatt Ziva Cap Cana - All Inclusive?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Hyatt Ziva Cap Cana - All Inclusive?

No, only service animals are allowed.

Hyatt Ziva Cap Cana - All Inclusive Reviews

9.6

Exceptional

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

6/10 Okay

Sherrie

9 Oct 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 4 nights in Oct 2025

10/10 Excellent

Jerome, Elkton

7 Oct 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 5 nights in Oct 2025

10/10 Excellent

Nair

Travelled with family

5 Oct 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

An Unforgettable Stay at Hyatt Ziva! From the moment we arrived, the service at Hyatt Ziva was absolutely outstanding — every staff member went above and beyond to make our experience special. The hotel itself is breathtakingly beautiful, with elegant architecture, pristine grounds, and stunning ocean views that make every corner picture-perfect. The food was exceptional — every meal felt like fine dining, with a wide variety of delicious options to suit all tastes. Whether it was breakfast by the beach or dinner at one of their specialty restaurants, everything was fresh, flavorful, and beautifully presented. Hyatt Ziva truly exceeded all expectations. It’s the perfect blend of luxury, comfort, and warm hospitality. I can’t wait to return!

Stayed 3 nights in Sep 2025

10/10 Excellent

Michael

4 Oct 2025

Liked: Cleanliness, staff & service, room comfort

Stayed 1 night in Aug 2025

10/10 Excellent

Khazrah

4 Oct 2025

Liked: Cleanliness

Stayed 5 nights in Jul 2025

10/10 Excellent

Miky

Travelled with family, Travelled with family and small children

1 Oct 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff is amazing, very clean, just like the pictures. The food does not disappoint, great in every restaurant. Definitely worth it. Liquor is premium quality. Everything was great, definitely coming back!

Stayed 1 night in Sep 2025

10/10 Excellent

BRADFORD LOUIS

Travelled with partner

30 Sept 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Outstanding

Stayed 2 nights in Sep 2025

10/10 Excellent

SUKHDEV

Travelled with family

25 Sept 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

very clean, out and inside the rooms

Stayed 4 nights in Sep 2025

10/10 Excellent

ROSARIO

24 Sept 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Staff is extremely friendly and accommodating. Great for family. They do misrepresent the number of available open restaurants during low season.

Stayed 4 nights in Sep 2025

10/10 Excellent

David

Travelled with family, Travelled with family and small children, Travelled with partner

24 Sept 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I stayed here for 3 days and had a wonderful experience with my family here. It’s not too crowded or too big and the staff are wonderful. I had planned to propose on one of the evenings… plans got confused… and Flor the property manager stepped in to make it right. She and Karina in the Consierge helped me create a wonderful memory with my fiancé and I will always be grateful for this.

Stayed 2 nights in Sep 2025

10/10 Excellent

David

Travelled with family, Travelled with family and small children, Travelled with partner

24 Sept 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 3 nights in Sep 2025

10/10 Excellent

Ily

Travelled with family and small children, Travelled with partner

23 Sept 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful place , also fun water park !

Stayed 4 nights in Sep 2025

10/10 Excellent

Cory

Travelled with partner

21 Sept 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Place is freaking Amazing & Awesome, best service Ever at a resort!!!!

Stayed 5 nights in Sep 2025

6/10 Okay

Milena

Travelled with family and small children

20 Sept 2025

Liked: Staff & service, amenities, property conditions & facilities

VIP service just awful they should change people who work for private Check in they don’t know what the service means . Food was just ok . Dirty ocean with tons of seaweed on the beach .

Stayed 7 nights in Sep 2025

4/10 Poor

Emmanuel

17 Sept 2025

Liked: Staff & service, property conditions & facilities, room comfort

The room needs attention.

My experience at Ziva Cap Cana, a 5-star resort, was disappointing. Everything was fine, but the downside was the room itself. I paid for an upgrade to access a private pool, and the room had mold. I could smell the mold. Hopefully, they can take care of that issue. I stayed in room 3106. Also, the food on the Mercado was rancid, I had shrimps that I could not eat.

Stayed 2 nights in Sep 2025

10/10 Excellent

Eve, Flushing

Travelled with group

17 Sept 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

One of the best all inclusive hotels I’ve been to. Service is top notch and food is amazing quality. It’s not the bland low quality foods you get when you go to an all inclusive. Everyone who works there seems like the love what they do and makes the guest feel welcomed! Thanks for making our vacation memorable!

Stayed 4 nights in Sep 2025

8/10 Good

Abelardo

16 Sept 2025

Stayed 4 nights in Sep 2025

10/10 Excellent

Melissabeth Mercedes

15 Sept 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 3 nights in Sep 2025

10/10 Excellent

CARMEN

Travelled with partner

15 Sept 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great staff, loved my stay, would recommend!

Stayed 3 nights in Aug 2025

6/10 Okay

Emmanuel

15 Sept 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I really liked the resort, I enjoyed my time there. Service was amazing,

Stayed 1 night in Sep 2025

10/10 Excellent

Raiko

Travelled with family

15 Sept 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highest recommendation hotel

Wonderful hotel! Quality of food and drinks was great, beautiful, well kept property and top notch friendly service. I can’t say enough good things about the hotel! Loved everything!

Stayed 7 nights in Sep 2025

8/10 Good

rafael

Travelled with family

10 Sept 2025

Liked: Staff & service, amenities

Food was on consistent one day look like they use 2 different meat on the same plate it was lomo salteado Peruvian restaurant some meat was soft some where hard.. big point very limited on top shelf liquor for they vip smart business for them but not for customers also they should have the blind butcher for free when you book x amount day on the hotel I not cheap to give something back for those who stay at least 4 nights like the old day and the fact that the beach was no even 1 out 10 need to balance the sheets. Staff was great

Stayed 3 nights in Sep 2025

10/10 Excellent

Lisa

9 Sept 2025

Liked: Cleanliness

Stayed 5 nights in Aug 2025

10/10 Excellent

Wileidy

Travelled with family

8 Sept 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff at this resort are truly what make the property outstanding. From the moment we arrived, they exceeded our expectations with their warmth, professionalism, and genuine care. In particular, Francisco P. at reception went above and beyond to ensure our stay was seamless and memorable, his attention to detail and willingness to help made our entire family vacation exceptional. Hansel from the entertainment team also stood out, keeping us engaged in fun activities throughout our stay. Thanks to him, my children were always happy, active, and entertained, which allowed us to relax and fully enjoy the experience as a family. Another highlight was the food. Every meal we enjoyed was prepared with clear dedication and passion. Each dish was cooked to perfection, beautifully presented, and full of flavor. From breakfast to dinner, the quality and consistency were outstanding, truly some of the best meals we’ve had at a resort. What impressed us most overall was the genuine service. The staff didn’t just provide excellent hospitality; they made us feel valued and cared for at every step of our stay. It is this combination of exceptional staff, delicious food, and thoughtful service that has left such a lasting impression. Because of this remarkable experience, we are already planning our next vacation at Hyatt.

Stayed 3 nights in Sep 2025

10/10 Excellent

David

6 Sept 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It is a great place overall. Great food, environment. Amazing customer service. Loved this place going back 🙏

Stayed 3 nights in Aug 2025

Hyatt Ziva Cap Cana - All Inclusive

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Hyatt Ziva Cap Cana - All Inclusive

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