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Iberostar Selection Bávaro Suites - All Inclusive

5.0 star property

Photo gallery for Iberostar Selection Bávaro Suites - All Inclusive

Outdoor pool, pool umbrellas, pool loungers
Property video
15 restaurants, breakfast, lunch, dinner served; French cuisine
Lake
Lobby sitting area

Reviews

8.2 out of 10
Very good

Popular amenities

  • Spa
  • Parking included

Explore the area

View map
Carretera Arena Gorda - Playa Bavaro, Punta Cana, La Altagracia, 23000
  • Place, Cortecito Beach
    ‪11 min walk‬
  • Place, Casino Avalon Princess
    ‪11 min walk‬
  • Place, White Sands Golf Course
    ‪4 min drive‬
  • Airport, Punta Cana (PUJ-Punta Cana Intl.)
    ‪28 min drive‬

Room options

View all photos for Junior Suite (Pure Wellness)

Free minibar, in-room safe, desk, laptop workspace

Junior Suite (Pure Wellness)

  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite (Pure Wellness)

Free minibar, in-room safe, desk, laptop workspace

Junior Suite (Pure Wellness)

  • Garden view
  • 1 bedroom
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite, Terrace (Pool Access)

Free minibar, in-room safe, desk, laptop workspace

Junior Suite, Terrace (Pool Access)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite, Terrace (Pool Access)

Free minibar, in-room safe, desk, laptop workspace

Junior Suite, Terrace (Pool Access)

  • Sleeps 1
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

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About the area

Punta Cana

A luxury stay in Punta Cana awaits you at Iberostar Selection Bávaro Suites - All Inclusive. You'll be 6.2 km (3.8 mi) from Iberostar Golf Course and 8.6 km (5.3 mi) from Bavaro Beach. Highlights at this all-inclusive property include 15 restaurants, 8 bars/lounges and a full-service spa. .A day of pampering at Spa Sensations Iberostar can include deep-tissue massages, detox wraps and body wraps along with access to the mud bath and sauna. The restaurant, Los Haitises, is open for breakfast, lunch and dinner. The property's own poolside bar is a nice place to enjoy a drink. Spend the day at the private beach where you'll find sunloungers, and enjoy the on-site golf course and free water park. 5 meeting rooms, conference space, and a business centre are among the business amenities offered. Other amenities include a casino, an outdoor swimming pool and a nightclub. Free buffet breakfast is available daily between 7 AM and 10:30 AM. There's also the convenience of free self parking. .With a stay at this 5-property class Bávaro property, you'll be 11.8 km (7.3 mi) from Downtown Punta Cana and 16.8 km (10.4 mi) from Macao Beach.

What's nearby

  • Cortecito Beach - 11 min walk - 0.9 km
  • Casino Avalon Princess - 11 min walk - 0.9 km
  • White Sands Golf Course - 4 min drive - 3.0 km
  • Iberostar Golf Course - 9 min drive - 6.2 km
  • Bavaro Beach - 25 min drive - 9.9 km

Getting around

  • Punta Cana (PUJ-Punta Cana Intl.) - 33 min drive

Restaurants

  • ‪El gaucho - ‬5 min walk
  • ‪Wasabi - ‬5 min walk
  • ‪Focaccia Ristorante - ‬9 min walk
  • ‪Las Caracolas - ‬6 min drive
  • ‪Kanalla Sports Bar - ‬5 min drive

About this property

Iberostar Selection Bávaro Suites - All Inclusive

Iberostar Selection Bávaro Suites - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Step outside to feel the sun on your face and the sand in your toes on the white sand beach. Enjoy the umbrellas and sunloungers for a relaxing day at the beach. Enjoy a summer holiday at Iberostar Selection Bávaro Suites - All Inclusive, where you can work on your swing at the golf course or spend a pampering afternoon at the full-service spa.

Free breakfast is served daily. There are 15 restaurants and 3 coffee shops/cafes, as well as a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 8 bars/lounges and a poolside bar. WiFi is free in public spaces. This all-inclusive property also offers a complimentary water park, a complimentary children's club and an outdoor pool. Self parking is free.

This 5-star Punta Cana property is smoke free.

  • 598 guestrooms or units
  • 2 levels
  • 75 buildings
  • 15 dining venues
  • 8 bars or lounges
  • 3 coffee shops
  • Buffet breakfast (free)
  • Casino
  • Nightclub
  • Deli
  • Kid's club (free)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Library
  • Corner/local shop
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • No smoking on site
  • Water dispenser
  • Bar by the pool
Iberostar Selection Bávaro Suites - All Inclusive offers 598 air-conditioned accommodations with free minibar items and a safe. Rooms open to balconies. LCD televisions come with satellite channels and pay-per-view films. Bathrooms include a separate bath and shower, bathrobes, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the property's full-service spa, Spa Sensations Iberostar. Services include deep-tissue massages, hot stone massages, facials and body wraps. The spa is equipped with a mud bath and a sauna. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 7 AM to 10:30 AM
  • 15 restaurants
  • 3 coffee shops/cafes
  • 8 bars/lounges
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Kabuki
  • La Coupole
  • Los Haitises

Things to do

  • 18-hole golf course
  • 53 slot machines
  • 8 gaming tables
  • Arcade/game room
  • Bingo
  • Casino (4,499 square foot of space)
  • Children's pool
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Golf driving range
  • Health club
  • Kayaking
  • Library
  • Nightclub
  • Outdoor pool
  • Outdoor tennis court
  • Playground
  • Sauna
  • Shopping
  • Snorkelling
  • Volleyball
  • Windsurfing
  • Yoga classes

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free water park access
  • Grocery/convenience store
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 5 meeting rooms
  • Business centre
  • Conference space

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Mud bath
  • Reflexology
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Magnifying mirror
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • 75 buildings
  • Banquet hall
  • Eco-friendly cleaning products used
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • IPod dock
  • LCD TV with satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free stocked minibar

More

  • Air conditioning
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 6 PM
Contactless check-in and check-out are available
Late check-in subject to availability

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests must indicate the correct number of guests, including children and infants, at the time of booking. Fees may be incurred if the number of guests checking in varies from the number established at booking.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Iberostar Selection Bávaro Suites - All Inclusive

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 25 years old.
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. Minimum Spring Break check-in age is 25 years old. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards and cash. This property uses a grey water recycling system and eco-friendly cleaning products. The property is professionally cleaned. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

All Inclusive Iberostar
Iberostar All Inclusive
Iberostar Bavaro Dominican Republic
Iberostar Bavaro Punta Cana
Iberostar Bávaro Suites
Iberostar Bávaro Suites All Inclusive Punta Cana
Iberostar Bávaro Suites Punta Cana
Iberostar Suites
Iberostar Bávaro All-inclusive property
Iberostar Bávaro All-inclusive property Punta Cana
All-inclusive property Iberostar Bávaro Punta Cana
Punta Cana Iberostar Bávaro All-inclusive property
All-inclusive property Iberostar Bávaro
Iberostar Bávaro Suites All Inclusive
Iberostar Bávaro All Inclusive
Iberostar Bávaro Punta Cana
Iberostar Bavaro All Inclusive
Iberostar Selection Bávaro All Inclusive All-inclusive property
Iberostar Selection Bávaro All Inclusive Punta Cana
Iberostar Selection Bavaro All Inclusive All-inclusive property
Iberostar Selection Bavaro All Inclusive Punta Cana
All-inclusive property Iberostar Selection Bávaro All Inclusive
Iberostar Bávaro
Iberostar Bávaro Suites All Inclusive
Iberostar Bávaro All Inclusive
All-inclusive property Iberostar Selection Bavaro All Inclusive
Iberostar Bávaro
Iberostar Bávaro Suites All Inclusive
Iberostar Selection Bávaro All Inclusive
Iberostar Bávaro All Inclusive
Iberostar Selection Bavaro All Inclusive

Frequently asked questions

What is the cancellation policy at Iberostar Selection Bávaro Suites - All Inclusive?

Iberostar Selection Bávaro Suites - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Iberostar Selection Bávaro Suites - All Inclusive?

Yep, Iberostar Selection Bávaro Suites - All Inclusive has a free self car park.

Are there any beaches close to Iberostar Selection Bávaro Suites - All Inclusive?

Yep, Iberostar Selection Bávaro Suites - All Inclusive is a short 9-minute walk from Cortecito Beach. Fun beach activities include snorkelling, scuba diving and windsurfing.

Is there a spa on site at Iberostar Selection Bávaro Suites - All Inclusive?

Yep, Spa Sensations Iberostar is available for guests. It has a sauna and a mud bath. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as hot stone massages.

Does Iberostar Selection Bávaro Suites - All Inclusive have a pool?

Iberostar Selection Bávaro Suites - All Inclusive has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at Iberostar Selection Bávaro Suites - All Inclusive?

Iberostar Selection Bávaro Suites - All Inclusive features a private beach, a full-service spa and a nightclub. All guestrooms come with 24-hour room service and free minibar items.

What makes Iberostar Selection Bávaro Suites - All Inclusive a romantic place to stay?

A private beach and 24-hour room service, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Iberostar Selection Bávaro Suites - All Inclusive.

Does Iberostar Selection Bávaro Suites - All Inclusive serve breakfast?

Yep, free buffet brekkie is served daily from 7 AM to 10:30 AM.

Is there a free airport shuttle available at Iberostar Selection Bávaro Suites - All Inclusive?

No, Iberostar Selection Bávaro Suites - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Iberostar Selection Bávaro Suites - All Inclusive?

Yep, they've got a poolside bar and 15 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Iberostar Selection Bávaro Suites - All Inclusive?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Iberostar Selection Bávaro Suites - All Inclusive?

No, pets and service animals are not allowed.

Is there a golf course on site at Iberostar Selection Bávaro Suites - All Inclusive?

Yep, Iberostar Selection Bávaro Suites - All Inclusive has an 18-hole golf course. You will also find a golf driving range.

Iberostar Selection Bávaro Suites - All Inclusive Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 491 out of 1005 reviews
Rating 8 - Good. 250 out of 1005 reviews
Rating 6 - Okay. 148 out of 1005 reviews
Rating 4 - Poor. 57 out of 1005 reviews
Rating 2 - Terrible. 59 out of 1005 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

6/10 Okay

Branislav, NEW YORK

Stayed 4 nights in Jan 2026

8/10 Good

Lara

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great staff, good food- the rooms are a bit dated though
Stayed 7 nights in Dec 2025

10/10 Excellent

Ryleigh

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great staff and amenities! Second time here and would definitely come back!
Stayed 5 nights in Dec 2025

10/10 Excellent

Stephanie

Stayed 5 nights in Dec 2025

10/10 Excellent

DOMINGO A

Stayed 4 nights in Nov 2025

8/10 Good

Ashley

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Clean rooms, staff very friendly and helpful, plenty of bar options. I wish there was more dinning opportunities to make reservations.
Stayed 5 nights in Nov 2025

8/10 Good

Lisa

Liked: Staff & service, property conditions & facilities
Staff amazing!! Grounds beautiful! Beach beautiful! Great quick trip from Boston! So many great things truly an amazing stay! Just a few things I wish I knew prior. Dinner reservations won’t be easy unless you do the “free breakfast” which is a sales pitch to buy into the vacation club. The locals are continuously selling on the beach. They are so nice but “it’s let’s make a deal”…with everything. Our ac wouldn’t go lower than 20 degrees Celsius. It was hot! But manageable. I spoke with someone 3 different times telling me it would be fixed…it was never fixed. On day 3 a very large cockroach was in my bathroom! They did send someone to exterminate which was great…but for the last 2 days we were finding dead or 1/2 dead roaches. It was uncomfortable to say the least….moral of the story??? You dislike one thing in your room? DEMAND a new room before you unpack and look for “roach dirt” Google it it’s a thing!
Stayed 5 nights in Dec 2025

10/10 Excellent

roberto david

Stayed 7 nights in Nov 2025

10/10 Excellent

Annia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Amazing customer service,great buffet and entertainment
Stayed 4 nights in Nov 2025

10/10 Excellent

Griffen Michael

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff were very attentive and the entertainment was great! We really enjoyed our stay!
Stayed 6 nights in Oct 2025

2/10 Terrible

Joseph

Travelled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Staff was not focused on cleanliness and hygiene in and around the dining areas.
Stayed 6 nights in Oct 2025

10/10 Excellent

Kaloyan

Stayed 12 nights in Sep 2025

10/10 Excellent

S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent service , High quality and great variety of food
Stayed 14 nights in Sep 2025

8/10 Good

Yasha Lazoy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

8/10 Good

Linda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms more thoroughly and explain policy on making reservations before arrival
Stayed 3 nights in Sep 2025

8/10 Good

Jessica

Stayed 4 nights in Sep 2025

10/10 Excellent

Paul David, Wayne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an excellent resort, wonderful beach and nice room. Najelly and Damaris were excellent waitresses in the Haitieses restaurant, they know about customer service
Stayed 7 nights in Sep 2025

6/10 Okay

Ralph

Travelled with family
Liked: Staff & service
Staff was more than helpful and kind. Conditions in room had bed bugs. Thought it was just sand in the bed, but blood marks all over and blisters from bites all over us.
Stayed 5 nights in Aug 2025

8/10 Good

Camila

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
We loved the suites and the infrastructure of the hotel which is really beatifull. The restaurants are good, but the reservation wasnt working on the app, so we needed to go to an office to make the reservations. We had a room near to the main pool that was a little noisy for us (it doesnt go late into the night which is good), but lowering the volume a little would make the whole experience better. Overall, a very good experience, the birds are beautifull, the beach is amazing. On the other hand, the staff is not always polite or helpful (they almost look annoyed). When we had an issue with our room door not opening, the golf cart driver left us without waiting as requested, leaving us stuck with our 1 year old baby far from the lobby. At some bars, staff hide to avoid taking orders, and you have to insist to be served.
Stayed 7 nights in Aug 2025

6/10 Okay

Sveto

Disliked: Cleanliness, property conditions & facilities
When we arrived main pool was under construction. Front soo
Stayed 6 nights in Aug 2025

8/10 Good

sintia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very good time at the resort , the part it’s beach was very bad , with a lots of seaweeds and bad smell
Stayed 7 nights in Aug 2025

10/10 Excellent

Guillermo J Rodriguez, Coamo

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Jun 2025

10/10 Excellent

Arom

Liked: Cleanliness, amenities, property conditions & facilities
We wanted it to have more traditional food from DR but everything awesome for families
Stayed 5 nights in Jul 2025

2/10 Terrible

Yuliet

Disliked: Cleanliness, property conditions & facilities
Dirty pools/ Poor maintenance/ No A/C or clean water/ No bottled water for kids/ Rude service/ Stolen items/ Unsafe for children// I want to share my experience so others don’t make the same mistake. If you're traveling with kids or simply want a worry-free stay, do NOT book this hotel. At first, everything looked nice—great lobby, food seemed fine. But by 7 PM on the day we arrived, problems began. We paid extra for a beachside suite. The beach wasn't usable due to sargassum, but we were okay with the location. However, the A/C wasn’t cooling. We called maintenance twice that night, and finally at 11 PM, they admitted it was a cold water pressure issue. Instead of moving us, they let us use a different room just for the night. After a full day of complaints, they moved us to another room—only to find the water pressure and shower weren’t working properly either. We stayed anyway because we were tired of moving. Water stations only had hot water for two days, and we had to walk all the way to the lobby to get it. No bottled water for kids was available—only warm or tap water. The main pool and kids' pool were filthy. The water level was too low for circulation to work. There were many people, including children, swimming in non-recirculated dirty water. My child got a rash all over his body , a really bad rash that it has to be from the pool because it happened during our stay We asked about it to an employee at towels station and were told the main pool was under mainte
Stayed 5 nights in Jun 2025

4/10 Poor

Mariya

Travelled with family
Disliked: Cleanliness, staff & service, amenities
Probably this is was my worst stay. We checked in at 4pm. When we came to our room - it wasn't ready and we had to wait for 30 minutes. We ordered a room with two beds (for me and my son) but instead we got a room with only one bed. The next day power on our room totally went out. Repair men were spent a whole day trying to fix this major problem. When they finally fixed a power we found out that Air Conditioner is NOT working. So. Half of the NEXT day repair men were trying to fix an air conditioner without any success, so we called to desk and requested a room change. They agreed to our request and asked us to be ready for pick up and transfer to a new room. We waited for 4!!! hours in a room, waiting for a transfer... Finally we got transferred to a new room, which had no problem, except one - staff mostly "forgot" to clean our room on a daily basis. How could all this happened? Iberostar Bavaro is a premium hotel. I was expecting at least a normal service, which we didn't receive at all. Very sad. Also. Please add more chairs near a pool. They were all occupied before 9:am. Our family was a loyal to your hotels in Dominican and Mexico (at least 15 stays in the last 15 years), but now we will think twice before we decided to go into any of your hotels again.
Stayed 6 nights in Jun 2025