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Live Aqua Punta Cana - All Inclusive - Adults Only

Photo gallery for Live Aqua Punta Cana - All Inclusive - Adults Only

8 restaurants; breakfast, lunch and dinner served
Property video
Terrace/patio
Property amenity
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
The current price is NZ$720
includes taxes & fees
14 June - 15 June

Explore the area

View map
Uvero Alto, Punta Cana, La Altagracia, 23000
  • Place, beach near Uvero Alto
    ‪9 min walk‬
  • Place, Sirenis Aquagames Water Park
    ‪6 min drive‬
  • Place, Macao Beach
    ‪13 min drive‬
  • Airport, Punta Cana (PUJ-Punta Cana Intl.)
    ‪44 min drive‬

Room options

View all photos for Junior Suite Garden View, 1 King

55-inch flat-screen TV with cable channels, ping pong

Junior Suite Garden View, 1 King

9.0 out of 10
Wonderful
(67 reviews)
  • Garden view
  • 55 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite Garden View, 2 Double

Down duvets, pillow-top beds, minibar, in-room safe

Junior Suite Garden View, 2 Double

9.4 out of 10
Exceptional
(28 reviews)
  • Garden view
  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Junior Suite Pool View, 1 King

Down duvets, pillow-top beds, minibar, in-room safe

Junior Suite Pool View, 1 King

9.6 out of 10
Exceptional
(39 reviews)
  • 55 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite Pool View, 2 Double

Terrace/patio

Junior Suite Pool View, 2 Double

9.6 out of 10
Exceptional
(12 reviews)
  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Aqua Junior Suite Swim-Up Garden View

Down duvets, pillow-top beds, minibar, in-room safe

Aqua Junior Suite Swim-Up Garden View

8.6 out of 10
Excellent
(39 reviews)
  • Garden view
  • 58 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Aqua Junior Suite Swim-Up Pool View

Down duvets, pillow-top beds, minibar, in-room safe

Aqua Junior Suite Swim-Up Pool View

9.6 out of 10
Exceptional
(40 reviews)
  • 58 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Fuego Suite Partial Ocean View

Terrace/patio

Fuego Suite Partial Ocean View

9.2 out of 10
Wonderful
(10 reviews)
  • Ocean view
  • 62 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Tierra Suite Ocean Front

Tierra Suite Ocean Front | Beach/ocean view

Tierra Suite Ocean Front

10.0 out of 10
Exceptional
(11 reviews)
  • Beach view
  • 80 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Viento Suite Ocean Front

Viento Suite Ocean Front

Viento Suite Ocean Front

9.4 out of 10
Exceptional
(6 reviews)
  • Ocean view
  • 67 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Honeymoon Junior Suite Swim-Up

Honeymoon Junior Suite Swim-Up | View from room

Honeymoon Junior Suite Swim-Up

9.0 out of 10
Wonderful
(8 reviews)
  • 58 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite Deluxe Garden View, 1 King

55-inch flat-screen TV with cable channels, ping pong

Junior Suite Deluxe Garden View, 1 King

9.4 out of 10
Exceptional
(12 reviews)
  • Garden view
  • 54 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite Deluxe Garden View, 2 Double

55-inch flat-screen TV with cable channels, ping pong

Junior Suite Deluxe Garden View, 2 Double

8.6 out of 10
Excellent
(8 reviews)
  • Garden view
  • 55 sq m
  • Sleeps 3
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Junior Suite Deluxe Pool View, 1 King

Down duvets, pillow-top beds, minibar, in-room safe

Junior Suite Deluxe Pool View, 1 King

8.8 out of 10
Excellent
(8 reviews)
  • 55 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite Deluxe Pool View, 2 Double

Down duvets, pillow-top beds, minibar, in-room safe

Junior Suite Deluxe Pool View, 2 Double

8.6 out of 10
Excellent
(7 reviews)
  • 54 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Fuego Suite Ocean View

Fuego Suite Ocean View | View from room

Fuego Suite Ocean View

8.0 out of 10
Very good
(3 reviews)
  • Partial sea view
  • 62 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

About the area

Punta Cana

A luxury stay in Punta Cana awaits you at Live Aqua Punta Cana - All Inclusive - Adults Only. You'll be 9.1 km (5.6 mi) from Macao Beach and 34.7 km (21.6 mi) from Bavaro Beach. Highlights at this all-inclusive property include 8 restaurants, 5 outdoor swimming pools and a full-service spa. .A pampering day can include deep-tissue massages, hot stone massages and aromatherapy along with access to the sauna and hot tub. The buffet restaurant, Liberi, serves international cuisine and is open for breakfast. With 2 beach bars and 2 poolside bars to choose from, you can enjoy a drink at the property. Spend the day at the private beach where you'll find cabanas, and enjoy the on-site nightclub and gym. Other amenities include free Wi-Fi in public areas, a conference centre and a coffee shop/cafe. Free buffet breakfast is available daily between 7:00 AM and 11:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, including food and water bowls and an off-lead area. There's also the convenience of free valet parking. .With a stay at this 5-property class Uvero Alto property, you'll be 48.3 km (30 mi) from Juanillo Beach.

What's nearby

  • beach near Uvero Alto - 9 min walk - 0.8 km
  • Sirenis Aquagames Water Park - 6 min drive - 2.7 km
  • Macao Beach - 13 min drive - 10.2 km
  • Bavaro Beach - 42 min drive - 32.8 km
  • Juanillo Beach - 54 min drive - 59.9 km

Getting around

  • Punta Cana (PUJ-Punta Cana Intl.) - 35 min drive

Restaurants

  • ‪Showtime Bar - ‬9 min walk
  • ‪Freestyle Tiered Pool and Bar - ‬13 min walk
  • ‪Spoon - ‬9 min walk
  • ‪Wink - ‬9 min walk
  • ‪Carnival - ‬3 min walk

About this property

Live Aqua Punta Cana - All Inclusive - Adults Only

Live Aqua Punta Cana - All Inclusive - Adults Only is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Simply walk outside to feel the sun on your face at the sandy beach. Spend the day at the beach and work on your tan in the sunloungers (chaise longues) or kick back in the shade with cabanas (surcharge) and umbrellas. At Live Aqua Punta Cana - All Inclusive - Adults Only, you can cool off in one of the 5 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily. There are 8 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 beach bars, 2 poolside bars and 7 bars/lounges. WiFi is free in public spaces. This all-inclusive property also offers a fitness centre, a garden and a terrace. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 5-star Punta Cana property.

  • 347 guestrooms or units
  • 8 dining venues
  • 2 bars on the beach
  • 2 bars by the pool
  • 7 bars or lounges
  • Conference rooms
  • 14212 sq ft of conference space
  • 1320 sq. m of conference space
  • Buffet breakfast (free)
  • Nightclub
  • Karaoke
  • Deli
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Swim-up bar
Live Aqua Punta Cana - All Inclusive - Adults Only offers 347 air-conditioned accommodations with minibars and laptop-compatible safes. Rooms open to furnished balconies or patios. Pillowtop beds feature down duvets. A pillow menu is available. 55-inch flat-screen televisions come with cable channels.

Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and designer toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The on-site spa has 11 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is open daily.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:30 AM
  • 2 beach bars
  • 2 poolside bars
  • 7 bars/lounges
  • 8 restaurants
  • A coffee shop/cafe
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • ATL
  • Chez Rose
  • Liberi
  • Miraflores
  • Sospiro

Things to do

  • 5 outdoor pools
  • Beach volleyball
  • Beach yoga
  • Billiards/pool table
  • Concerts/live shows
  • Evening entertainment
  • Fitness classes
  • Full-service spa
  • Gym
  • Karaoke
  • Nightclub
  • Pilates classes
  • Table tennis
  • TV in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 10 meeting rooms
  • Conference centre (14,212 square foot of space)

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 11 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thalassotherapy

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Lever door handles
  • Lift (150 centimetre wide door)
  • Magnifying mirror
  • Smooth flooring in room
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual doorbell notification
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Comprehensive recycling policy
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Reception hall
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Ceiling fan
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: DOP 8100 per pet (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 2 (weight limit: 44 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls and an off-lead area are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: DOP 8100 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Parties and events (including family gatherings, birthday parties and weddings) are allowed on site
This property uses some solar energy; some water is reused through a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. Parties and events (including family gatherings, birthday parties and weddings) are allowed on site. This property uses solar energy, plus a grey water recycling system.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting in all accommodation.

We should mention

  • Pool access available from 7:00 AM to 7:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and children 18 years old and younger aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Infiniti Punta Cana Hotel

Hotel Infiniti Punta Cana Punta Cana

Punta Cana Infiniti Punta Cana Hotel

Hotel Infiniti Punta Cana

Infiniti Punta Cana Punta Cana

Infiniti Hotel

Infiniti

Infiniti Punta Cana

Live Aqua Beach Resort Punta Cana

Live Aqua Punta Cana All Inclusive Adults Only

Live Aqua Beach Resort Punta Cana All Inclusive Adults Only

Live Aqua Punta Cana - All Inclusive - Adults Only Punta Cana

Frequently asked questions

What is the cancellation policy at Live Aqua Punta Cana - All Inclusive - Adults Only?

Live Aqua Punta Cana - All Inclusive - Adults Only offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Live Aqua Punta Cana - All Inclusive - Adults Only?

As of 29 May 2026, prices found for a 1-night stay for 2 adults at Live Aqua Punta Cana - All Inclusive - Adults Only on 14 Jun 2026 start from NZ$720, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Live Aqua Punta Cana - All Inclusive - Adults Only?

Yep, Live Aqua Punta Cana - All Inclusive - Adults Only has a free self car park and free valet parking.

Are there any beaches close to Live Aqua Punta Cana - All Inclusive - Adults Only?

The closest beach to Live Aqua Punta Cana - All Inclusive - Adults Only is Bavaro Beach (26 km).

Is there a spa on site at Live Aqua Punta Cana - All Inclusive - Adults Only?

Yep, there is an onsite spa at Live Aqua Punta Cana - All Inclusive - Adults Only. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as sports massages.

Does Live Aqua Punta Cana - All Inclusive - Adults Only have a pool?

Yep, and guests love it! Live Aqua Punta Cana - All Inclusive - Adults Only has 5 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella. The pool is open 7:00 AM to 7:00 PM.

What luxury perks are available at Live Aqua Punta Cana - All Inclusive - Adults Only?

Live Aqua Punta Cana - All Inclusive - Adults Only features a private beach, 2 beach bars and 5 outdoor pools. All guestrooms come with pillowtop beds and 24-hour room service.

What makes Live Aqua Punta Cana - All Inclusive - Adults Only a romantic place to stay?

A hot tub and couples spa treatments, as well as rainfall showerheads and pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Live Aqua Punta Cana - All Inclusive - Adults Only.

Is Live Aqua Punta Cana - All Inclusive - Adults Only family-friendly?

No, Live Aqua Punta Cana - All Inclusive - Adults Only is an adults-only property.

Does Live Aqua Punta Cana - All Inclusive - Adults Only serve breakfast?

You bet, our guests give top marks to the free buffet breakfast here! Offered daily between 7:00 AM and 11:30 AM, this is the place to fuel up for a day full of adventure.

Is there a free airport shuttle available at Live Aqua Punta Cana - All Inclusive - Adults Only?

No, Live Aqua Punta Cana - All Inclusive - Adults Only does not offer an airport shuttle service.

Is there a bar or restaurant at Live Aqua Punta Cana - All Inclusive - Adults Only?

Relax with a coldie at the 2 beach bars, 2 poolside bars or 7 lounge bars, and grab a meal at the onsite restaurant that serves international cuisine.

What time are check-in & check-out at Live Aqua Punta Cana - All Inclusive - Adults Only?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Live Aqua Punta Cana - All Inclusive - Adults Only?

Dogs are welcome at Live Aqua Punta Cana - All Inclusive - Adults Only, with dog exercise areas and food and water bowls on offer. Just so you know, there's a limit of 2 pets, with a maximum weight of up to 20 kg per pet.

Live Aqua Punta Cana - All Inclusive - Adults Only Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1673 out of 2339 reviews
Rating 8 - Good. 353 out of 2339 reviews
Rating 6 - Okay. 174 out of 2339 reviews
Rating 4 - Poor. 63 out of 2339 reviews
Rating 2 - Terrible. 76 out of 2339 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful, fun place to stay for our family vacation with our adult kids. This hotel surpassed my expectations. It was clean and smelled amazing everywhere you went. Rooms were gorgeous & comfortable. Ocean was a beautiful temperature & seaweed free, at least at this time of year (Feb). Pools were clean & beautiful, but could be a bit warmer, for my liking. They had more activities & fun things to do than I expected! Only thing missing that we would have liked was tennis or pickleball courts. Restaurants were all good- especially loved the French restaurant (chez rose), the Mediterranean restaurant above the main pool (Huzur) and the Asian hibachi at Seishin. Also really enjoyed food at the buffet, sports bar and Italian restaurant too! Really enjoyed hydrotherapy & a great massage at the beautiful spa! Beach was gorgeous & service there was great! Shows we saw at night were surprisingly great! Michael Jackson show was way beyond any others we’ve seen. And karaoke, dj parties & nightclub were lots of fun too, with great music. Foam party in pool was fun too. Lobby bar & aqua club lounge bar made great drinks for us every night. Special thanks to Angelo, our great beach server, who went above and beyond to keep our beach days comfortable & happy. Also thanks to our butler Smerlyn, who was always happy & eager to help with anything we needed. Staff here are all well-trained to be very friendly & customer service oriented. Would love to return!
Stayed 7 nights in Feb 2026

10/10 Excellent

Kent

Stayed 4 nights in Feb 2026

4/10 Poor

Sylwia

Travelled with partner
Disliked: Cleanliness, amenities
ERIC (the butler) was on point! I’ve never received such a great service from any butler in my past. He stayed on point with everything, making sure every request was accommodated, replied to our messages within less than a minute! He mentioned all the services offered in our booking and made sure we got to experience it! The best butler I’ve ever had! Very kind and attentive ! As far as the resort - I stayed with my partner 3 nights at the TIERRA SUITE room for 1K per night. Communication with the resort prior to the arrival was hard so I had to go extra mile to get attention. I was disappointed with the quality of the room for so much money. The floor was dirty, had to change my socks 3x a day, we killed 2 ROACHES during our stay, missing shower gel, the resort could def improve as far as cleaning goes. When we reported to the front desk at the VIP section about roaches it seemed like the staff was not surprised at all. My boyfriend got bitten by a bug during our last night at the resort! The food was ok around the resort, could be better.. the outdoor section was the nicest in Tierra suite with private pool but I will not be going back to that resort for sure. The roaches are unacceptable for $1000 per night.
Stayed 3 nights in Feb 2026

8/10 Good

Anmari Jeliel

Stayed 5 nights in Feb 2026

10/10 Excellent

Eden

Stayed 3 nights in Feb 2026

6/10 Okay

Jason William

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I would have rated it 5 stars. But my wife got violently sick on our last morning. Fairly convinced it was from the ice cream or shrimp at Mediterranean restaurant
Stayed 4 nights in Feb 2026

10/10 Excellent

Roymesha

Liked: Cleanliness, amenities
Very clean room and all the staff and resort workers there are SUPER NICE & FRIENDLY!!!! I wanted to cry when I left everything was so great, I will come again.
Stayed 4 nights in Feb 2026

10/10 Excellent

Mary

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was very clean, staff was friendly and accommodating, food and drinks available all day and nightly events.
Stayed 6 nights in Feb 2026

10/10 Excellent

giuliano

Everything was great. The
Stayed 1 night in Feb 2026

10/10 Excellent

Keyla

Liked: Cleanliness, amenities, property conditions & facilities
Lovely experience
Stayed 3 nights in Feb 2026

10/10 Excellent

Keyla

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Amazing experiences
Stayed 1 night in Feb 2026

10/10 Excellent

Yoandra

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Amazing service!!!
Stayed 4 nights in Feb 2026

10/10 Excellent

kenneth eugene

The resort was awesome. Joel the bartender was awesome. Bryan was great with activities. Red was very prfessional and
Stayed 6 nights in Jan 2026

10/10 Excellent

Michel, Bouctouche

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Excellent stay, great food, fabulous staff. Only downside is the noise from the music at night, needlessly too loud.
Stayed 10 nights in Feb 2026

10/10 Excellent

Marvin

Stayed 3 nights in Oct 2025

10/10 Excellent

Julie

Stayed 7 nights in Feb 2026

10/10 Excellent

Reginald

Stayed 3 nights in Feb 2026

2/10 Terrible

Wendy S

They moved us to a different hotel and never even notified us of the change!
Stayed 6 nights in Jan 2026

8/10 Good

Aklima M

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great room,love the size and amenities
Stayed 7 nights in Jan 2026

10/10 Excellent

Maria I

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Service, food, clean room,
Stayed 3 nights in Jan 2026

10/10 Excellent

Tejwant

Stayed 1 night in Jan 2026

10/10 Excellent

michelle

Liked: Cleanliness, property conditions & facilities
Room great staff great good and drinks not grest
Stayed 7 nights in Dec 2025

10/10 Excellent

Justus Adriel

Stayed 3 nights in Feb 2026

10/10 Excellent

Ilianexis

Liked: Cleanliness, amenities, property conditions & facilities
No offense but loved the peace and quiet of not having kids running around. The staff at the buffet was incredibly sweet and attentive. The spa was glorious.
Stayed 3 nights in Dec 2025

10/10 Excellent

Sharee

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect
Stayed 4 nights in Feb 2026