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Live Aqua Punta Cana - All Inclusive - Adults Only

5.0 star property
Adults-only beachfront property with 5 outdoor pools

Photo gallery for Live Aqua Punta Cana - All Inclusive - Adults Only

Building design
Private beach, beach cabanas, sun-loungers, beach umbrellas
Aqua Junior Suite Swim-up Garden View | View from room
Private beach, beach cabanas, sun-loungers, beach umbrellas
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

The current price is NZ$616
includes taxes & fees
19 May - 20 May

Explore the area

Map
Uvero Alto, Punta Cana, La Altagracia, 23000
  • Sirenis Aquagames Water Park
    ‪4 min drive‬
  • Macao Beach
    ‪12 min drive‬
  • Cana Bay Golf Club
    ‪18 min drive‬
  • Punta Cana (PUJ-Punta Cana Intl.)
    ‪35 min drive‬

Room options

View all photos for Junior Suite Deluxe Garden View, 1 King

Down duvets, pillow-top beds, minibar, in-room safe

Junior Suite Deluxe Garden View, 1 King

Highlights

Furnished balcony or patio
Air conditioning
Flat-screen TV
Pillow menu
Ceiling fan
Blackout curtains
Pillow-top bed
Down duvet
  • 54 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Deluxe Pool View, 1 king

Terrace/patio

Junior Suite Deluxe Pool View, 1 king

Highlights

Furnished balcony or patio
Air conditioning
Flat-screen TV
Pillow menu
Ceiling fan
Blackout curtains
Pillow-top bed
Down duvet
  • 55 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Deluxe Garden View, 2 double

Down duvets, pillow-top beds, minibar, in-room safe

Junior Suite Deluxe Garden View, 2 double

Highlights

Furnished balcony or patio
Air conditioning
Flat-screen TV
Pillow menu
Ceiling fan
Blackout curtains
Pillow-top bed
Down duvet
  • 55 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite Deluxe Pool View, 2 double

Exterior

Junior Suite Deluxe Pool View, 2 double

Highlights

Furnished balcony or patio
Air conditioning
Flat-screen TV
Pillow menu
Ceiling fan
Blackout curtains
Pillow-top bed
Down duvet
  • 54 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite Pool View, 2 Double

Terrace/patio

Junior Suite Pool View, 2 Double

Highlights

Furnished balcony or patio
Air conditioning
Flat-screen TV
Pillow menu
Ceiling fan
Blackout curtains
Pillow-top bed
Down duvet
  • 55 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite Pool View 1 King

Terrace/patio

Junior Suite Pool View 1 King

Highlights

Furnished balcony or patio
Air conditioning
Flat-screen TV
Pillow menu
Ceiling fan
Blackout curtains
Pillow-top bed
Down duvet
  • 55 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Garden View, 2 Double

Down duvets, pillow-top beds, minibar, in-room safe

Junior Suite Garden View, 2 Double

Highlights

Furnished balcony or patio
Air conditioning
Flat-screen TV
Pillow menu
Ceiling fan
Blackout curtains
Pillow-top bed
Down duvet
  • 55 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite Garden View, 1 King

55-inch flat-screen TV with cable channels, ping pong

Junior Suite Garden View, 1 King

Highlights

Furnished balcony or patio
Air conditioning
Flat-screen TV
Pillow menu
Ceiling fan
Blackout curtains
Pillow-top bed
Down duvet
  • 55 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Tierra Suite Ocean Front

Tierra Suite Ocean Front | Beach/ocean view

Tierra Suite Ocean Front

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Private plunge pool
Air conditioning
Club Lounge
Dining table
Flat-screen TV
  • Beach view
  • 80 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Fuego Suite Partial Ocean View

Executive lounge

Fuego Suite Partial Ocean View

Highlights

Furnished balcony or patio
Separate sitting area
Private plunge pool
Air conditioning
Club Lounge
Flat-screen TV
Pillow menu
Ceiling fan
  • Ocean view
  • 62 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Aqua Junior Suite Swim-up Pool View

Down duvets, pillow-top beds, minibar, in-room safe

Aqua Junior Suite Swim-up Pool View

Highlights

Furnished balcony or patio
Air conditioning
Club Lounge
Flat-screen TV
Pillow menu
Ceiling fan
Blackout curtains
Pillow-top bed
  • 58 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Aqua Junior Suite Swim-up Garden View

Down duvets, pillow-top beds, minibar, in-room safe

Aqua Junior Suite Swim-up Garden View

Highlights

Furnished balcony or patio
Air conditioning
Club Lounge
Flat-screen TV
Pillow menu
Ceiling fan
Blackout curtains
Pillow-top bed
  • 58 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Viento Suite Ocean Front

Viento Suite Ocean Front

Viento Suite Ocean Front

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Club Lounge
Flat-screen TV
Pillow menu
Ceiling fan
Blackout curtains
  • Ocean view
  • 67 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Fuego Suite Ocean View

Terrace/patio

Fuego Suite Ocean View

Highlights

Furnished balcony or patio
Separate sitting area
Private plunge pool
Air conditioning
Club Lounge
Flat-screen TV
Pillow menu
Ceiling fan
  • Partial sea view
  • 62 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Honeymoon Junior Suite Swim Up

Down duvets, pillow-top beds, minibar, in-room safe

Honeymoon Junior Suite Swim Up

Highlights

Furnished balcony or patio
Air conditioning
Club Lounge
Flat-screen TV
Pillow menu
Down duvet
Separate bedroom
Ceiling fan
  • 58 sq m
  • Sleeps 2
  • 1 King Bed

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4.7 out of 5, Exceptional, 88 reviews
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About the area

Punta Cana

A luxury stay in Punta Cana awaits you at Live Aqua Punta Cana - All Inclusive - Adults Only. You'll be 9.1 km (5.6 mi) from Macao Beach and 34.7 km (21.6 mi) from Bavaro Beach. Highlights at this all-inclusive property include 8 restaurants, 5 outdoor swimming pools and a full-service spa. .A pampering day can include deep-tissue massages, hot stone massages and aromatherapy along with access to the sauna and hot tub. The buffet restaurant, Liberi, serves international cuisine and is open for breakfast. With 2 beach bars and 2 poolside bars to choose from, you can enjoy a drink at the property. Spend the day at the private beach where you'll find cabanas, and enjoy the on-site nightclub and gym. Other amenities include free Wi-Fi in public areas, a conference centre and a coffee shop/cafe. Free buffet breakfast is available daily between 7:00 AM and 11:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, including food and water bowls and an off-lead area. There's also the convenience of free valet parking. .With a stay at this 5-property class Uvero Alto property, you'll be 48.3 km (30 mi) from Juanillo Beach.

What's nearby

  • Sirenis Aquagames Water Park - 4 min drive - 2.0 km
  • Macao Beach - 12 min drive - 9.1 km
  • Cana Bay Golf Club - 18 min drive - 15.2 km
  • Arena Gorda Beach - 24 min drive - 18.8 km
  • Bavaro Beach - 45 min drive - 34.8 km

Getting around

  • Punta Cana (PUJ-Punta Cana Intl.) - 35 min drive

Restaurants

  • ‪Carnival - ‬3 min walk
  • ‪Spoon - ‬9 min walk
  • ‪Wink - ‬9 min walk
  • ‪Scores Sports Bar - ‬2 min walk
  • ‪Tamarindo - ‬9 min walk

About this property

Live Aqua Punta Cana - All Inclusive - Adults Only

Adults-only beachfront property with 5 outdoor pools
Live Aqua Punta Cana - All Inclusive - Adults Only is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Simply walk outside to feel the sun on your face at the sandy beach. Spend the day at the beach and work on your tan in the sunloungers (chaise longues) or kick back in the shade with cabanas (surcharge) and umbrellas. At Live Aqua Punta Cana - All Inclusive - Adults Only, you can cool off in one of the 5 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily. There are 8 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 beach bars, 2 poolside bars and 7 bars/lounges. WiFi is free in public spaces. This all-inclusive property also offers a fitness centre, a garden and a terrace. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 5-star Punta Cana property.

  • 347 guestrooms or units
  • 8 dining venues
  • 2 bars on the beach
  • 2 bars by the pool
  • 7 bars or lounges
  • Conference rooms
  • 14212 sq ft of conference space
  • 1320 sq. m of conference space
  • Buffet breakfast (free)
  • Nightclub
  • Karaoke
  • Deli
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Swim-up bar
Live Aqua Punta Cana - All Inclusive - Adults Only offers 347 air-conditioned accommodations with minibars and laptop-compatible safes. Rooms open to furnished balconies or patios. Pillowtop beds feature down duvets. A pillow menu is available. 55-inch flat-screen televisions come with cable channels.

Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and designer toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The on-site spa has 11 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is open daily.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
The property is a member of Preferred Hotels & Resorts.

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:30 AM
  • 2 beach bars
  • 2 poolside bars
  • 7 bars/lounges
  • 8 restaurants
  • A coffee shop/cafe
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • ATL
  • Chez Rose
  • Liberi
  • Miraflores
  • Sospiro

Things to do

  • 5 outdoor pools
  • Beach volleyball
  • Beach yoga
  • Billiards/pool table
  • Concerts/live shows
  • Evening entertainment
  • Fitness classes
  • Full-service spa
  • Gym
  • Karaoke
  • Nightclub
  • Pilates classes
  • Table tennis
  • TV in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 10 meeting rooms
  • Conference centre (14,212 square foot of space)

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 11 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thalassotherapy

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Lever door handles
  • Lift (150 centimetre wide door)
  • Magnifying mirror
  • Smooth flooring in room
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual doorbell notification
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Comprehensive recycling policy
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Reception hall
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Ceiling fan
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: DOP 8100 per pet (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 2 (weight limit: 44 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls and an off-lead area are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: DOP 8100 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Parties and events (including family gatherings, birthday parties and weddings) are allowed on site
This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. Parties and events (including family gatherings, birthday parties and weddings) are allowed on site. This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting in all accommodation.

We should mention

  • Pool access available from 7:00 AM to 7:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and children 18 years old and younger aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Infiniti Punta Cana Hotel
Hotel Infiniti Punta Cana Punta Cana
Punta Cana Infiniti Punta Cana Hotel
Hotel Infiniti Punta Cana
Infiniti Punta Cana Punta Cana
Infiniti Hotel
Infiniti
Infiniti Punta Cana
Live Aqua Beach Resort Punta Cana
Live Aqua Punta Cana All Inclusive Adults Only
Live Aqua Beach Resort Punta Cana All Inclusive Adults Only
Live Aqua Punta Cana - All Inclusive - Adults Only Punta Cana

Frequently asked questions

What is the cancellation policy at Live Aqua Punta Cana - All Inclusive - Adults Only?

Live Aqua Punta Cana - All Inclusive - Adults Only offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Live Aqua Punta Cana - All Inclusive - Adults Only?

As of 9 May 2025, prices found for a 1-night stay for 2 adults at Live Aqua Punta Cana - All Inclusive - Adults Only on 19 May 2025 start from NZ$616.17, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Live Aqua Punta Cana - All Inclusive - Adults Only?

Yep, Live Aqua Punta Cana - All Inclusive - Adults Only has a free self car park and free valet parking.

Are there any beaches close to Live Aqua Punta Cana - All Inclusive - Adults Only?

The closest beach to Live Aqua Punta Cana - All Inclusive - Adults Only is Bavaro Beach (26 km).

Is there a spa on site at Live Aqua Punta Cana - All Inclusive - Adults Only?

Yep, there is an onsite spa at Live Aqua Punta Cana - All Inclusive - Adults Only. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as hot stone massages.

Does Live Aqua Punta Cana - All Inclusive - Adults Only have a pool?

Yep, and guests love it! Live Aqua Punta Cana - All Inclusive - Adults Only has 5 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella. The pool is open 7:00 AM to 7:00 PM.

What luxury perks are available at Live Aqua Punta Cana - All Inclusive - Adults Only?

Live Aqua Punta Cana - All Inclusive - Adults Only features a private beach, 2 beach bars and 5 outdoor pools. All guestrooms come with pillowtop beds and 24-hour room service.

What makes Live Aqua Punta Cana - All Inclusive - Adults Only a romantic place to stay?

A hot tub and couples spa treatments, as well as rainfall showerheads and pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Live Aqua Punta Cana - All Inclusive - Adults Only.

Is Live Aqua Punta Cana - All Inclusive - Adults Only family-friendly?

No, Live Aqua Punta Cana - All Inclusive - Adults Only is an adults-only property.

Does Live Aqua Punta Cana - All Inclusive - Adults Only serve breakfast?

You bet, our guests give top marks to the free buffet breakfast here! Offered daily between 7:00 AM and 11:30 AM, this is the place to fuel up for a day full of adventure.

Is there a free airport shuttle available at Live Aqua Punta Cana - All Inclusive - Adults Only?

No, Live Aqua Punta Cana - All Inclusive - Adults Only does not offer an airport shuttle service.

Is there a bar or restaurant at Live Aqua Punta Cana - All Inclusive - Adults Only?

Relax with a coldie at the 2 beach bars, 2 poolside bars or 7 lounge bars, and grab a meal at the onsite restaurant that serves international cuisine.

What time are check-in & check-out at Live Aqua Punta Cana - All Inclusive - Adults Only?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Live Aqua Punta Cana - All Inclusive - Adults Only?

Dogs are welcome at Live Aqua Punta Cana - All Inclusive - Adults Only, with dog exercise areas and food and water bowls on offer. Just so you know, there's a limit of 2 pets, with a maximum weight of up to 20 kg per pet.

Live Aqua Punta Cana - All Inclusive - Adults Only Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1454 out of 2051 reviews
Rating 8 - Good. 321 out of 2051 reviews
Rating 6 - Okay. 161 out of 2051 reviews
Rating 4 - Poor. 55 out of 2051 reviews
Rating 2 - Terrible. 60 out of 2051 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent accommodations, pleasant staff and the property itself was very pretty. I will definitely go back again.
Stayed 9 nights in Jan 2025

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2025

10/10 Excellent

Lori Deann

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice smaller/quiet resort. All staff were very friendly and responsive if we needed anything. We would definitely return to this resort
Stayed 6 nights in Jan 2025

10/10 Excellent

Alexander

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service at restaurants sometimes slow. And English of the staff should improve slightly.
Stayed 7 nights in Jan 2025

10/10 Excellent

Vincent J

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Noisy due to construction next door. Other than that, the resort was extremely clean and relaxing.
Stayed 3 nights in Jan 2025

6/10 Okay

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities
While we were staying at the resort, the main pool was under construction. No mention of this when we booked, or when we were checking in. Not the biggest deal, but it was a bummer for us. The beach was gorgeous. Lined with tall palm trees and beautiful sand. Plenty of loungers to enjoy, and having a server coming by for drink/food while lounging was great. The restaurants were average at best. Nothing really stood out or wowed us. The drinks were strong and delicious. The grounds are lovely. This has so much potential to be a 5 star resort. Just a few things held it back from being a top tier resort.
Stayed 5 nights in Jan 2025

6/10 Okay

Craig

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
This property is beautiful. Gated and when you drive up, large doors open into a modern lobby with infinity pools all over. The welcome crew is amazing. You’re offered drinks, appetizers and a hand massage upon check-in. The property is large for a boutique hotel. You’re taken by golf cart to your room and introduced to your butlers. The butlers are AMAZING! They are there for you anytime to make sure you have everything you need. We stayed for 10 days in a swim up suite. The first five days we unfortunately had a suite facing the construction next door. It was a bit noisy and not great to look at. The worst part was that at times I’d look up and the workers would be looking down at me. We asked if we could have another room and the staff was very apologetic and were able to move us to the other side of the property for the last 5 days of our trip. After that, we had the best time! They have shows or events each night. Don’t miss out on the Michael Jackson experience, that was our favorite! Stop by the Italian restaurant for their Caesar salad… yummm! The hibachi was also amazing. When you’re lounging at the beach, check out the bar in the sand for a tropical drink :) Overall an enjoyable stay… we would definitely like to check out some of their other properties. And if you end up staying here, tell Jahaira we say hello! She’s on the welcome committee and couldn’t be sweeter :)
Stayed 10 nights in Jan 2025

10/10 Excellent

Tiffany Dawn

Stayed 3 nights in Jan 2025

8/10 Good

Alyson Leigh

Liked: Cleanliness, property conditions & facilities
Room was very nice. Most staff was very nice. However, unlike some in Mexico there were some very unfriendly staff members. Non welcoming, poor service. Example, main lobby bar, hostess at Mediterranean restaurant ( never visited that particular restaurant due to unfriendliness), miserable waiter at French Restaurant. The food was mediocre, not bad, bit definitely unremarkable. Many other guests had similar views,
Stayed 7 nights in Jan 2025

8/10 Good

Rogelio, Dyer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

10/10 Excellent

JENNIFER

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was excellent and the rooms were modern spacious and very clean. The restaurants were good without needing reservations (although at full capacity perhaps more waits than what we had). There is a large construction project happening next door so the outdoor space on the rooms facing that side is pretty much unusable due to noise... It also can be heard inside. The hotel was able to accommodate a switch of rooms for us which was excellent. It would have been nice to know upfront about the situation. The outdoor spaces were great with warm pools and a well cared for beach. We never had problems finding a spot on the beach or the smaller pools which also had ample shady spots for those that wanted. Overall a delightful experience and would recommend for a luxurious quiet relaxing break.
Stayed 7 nights in Jan 2025

6/10 Okay

Xiaojing

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not a fan of their food or drinks. Its very mediocre. The drinks are either too light, too strong, or too sweet, the daiquiris are not made with fresh fruits. The food is not 5 star quality either. But i think the value is good for its price. So i will recommend for a budget trip.
Stayed 4 nights in Jan 2025

10/10 Excellent

Eyituoyo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, did the vip stay and had premium alcohol access. Food was the best I’ve had at an all inclusive
Stayed 3 nights in Jan 2025

8/10 Good

Jerome

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Didn’t have air conditioning the first day. Sent us a cheap champagne. Even though I let the butler know in advance, they wouldn’t let the driver in, wasn’t communicated well
Stayed 3 nights in Feb 2025

4/10 Poor

Norma Del Carmen Cuan Chio

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
The property itself was beautiful! All food was horrible & cold. Best food we had was in the Italian restaurant! Since we did have a suite we got a butler that didn't communicate with us until the last day. Service was slow in everything, alcohol is bottom shelf unless you get a suite you have access to the premium bar. I was so dossspointed with my experience
Stayed 3 nights in Jan 2025

8/10 Good

Alice

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2025

8/10 Good

wildin

Stayed 2 nights in Jan 2025

10/10 Excellent

Raman, Floral Park

Stayed 2 nights in Jan 2025

10/10 Excellent

Shannel

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 5 nights in Jan 2025

8/10 Good

Cristina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, the only inconvenience it has a noisy construction on the side
Stayed 2 nights in Jan 2025

8/10 Good

Crystal

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Grounds were beautiful. Pools and beach fantastic. Construction on one side of the property of new family resort. Being built too close to current buildings so will potentially devalue that side of the resort as balconies will be facing each other in close proximity. Food was excellent minus room service. Very difficult to order with language barriers. Majority of service was excellent. Housekeeping hit or miss. Overall for the right price I would go back.
Stayed 5 nights in Jan 2025

10/10 Excellent

Jasmine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10/10
Stayed 4 nights in Jan 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jan 2025

10/10 Excellent

Ashley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was so nice and food amazing. We really enjoyed how they ran it from morning to night. We stayed in the beach view room with the private pool and couldn’t have been happier with our view and the staff would tell us to go sit down they would bring the drink over. Waves good morning. I felt safe there and that it was truly an unforgettable experience for us on our honeymoon. We will be back!
Stayed 5 nights in Jan 2025