Lopesan Costa Bávaro Resort Spa & Casino - All Inclusive

5.0 star property
Luxury property on the beach, with 5 outdoor pools

Photo gallery for Lopesan Costa Bávaro Resort Spa & Casino - All Inclusive

Water park
Reception
Free minibar items, in-room safe, desk, laptop workspace
Shopping centre
Nightclub

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast included
The current price is NZ$800
includes taxes & fees
11 May - 12 May

Explore the area

Map
Playas de Bavaro, Higuey, Punta Cana, La Altagracia, 23301
  • Downtown Punta Cana
    ‪7 min drive‬
  • Los Corales Beach
    ‪10 min drive‬
  • Bavaro Beach
    ‪15 min drive‬
  • Punta Cana (PUJ-Punta Cana Intl.)
    ‪25 min drive‬

Room options

Resort King - Ocean View Junior Suite

Highlights

Furnished balcony
Soundproofed
Air conditioning
Minibar (some free items)
Flat-screen TV
Pillow menu
Blackout curtains
Private bathroom
  • Ocean view
  • 56 sq m
  • Sleeps 3
  • 1 King Bed

Resort King - Pool View Junior Suite

Highlights

Furnished balcony
Soundproofed
Air conditioning
Minibar (some free items)
Flat-screen TV
Pillow menu
Blackout curtains
Private bathroom
  • 56 sq m
  • Sleeps 3
  • 1 King Bed

Resort Queen - Pool View Junior Suite

Highlights

Furnished balcony
Soundproofed
Air conditioning
Minibar (some free items)
Flat-screen TV
Pillow menu
Blackout curtains
Private bathroom
  • 56 sq m
  • Sleeps 4
  • 2 Double Beds

Resort Queen - Swim Up Junior Suite

Highlights

Furnished balcony
Soundproofed
Air conditioning
Minibar (some free items)
Flat-screen TV
Pillow menu
Blackout curtains
Private bathroom
  • 56 sq m
  • Sleeps 4
  • 2 Double Beds

Resort Queen - Tropical Junior Suite

Highlights

Furnished balcony
Soundproofed
Air conditioning
Minibar (some free items)
Flat-screen TV
Pillow menu
Blackout curtains
Private bathroom
  • 56 sq m
  • Sleeps 4
  • 2 Double Beds

Resort King - Tropical Junior Suite

Highlights

Furnished balcony
Soundproofed
Air conditioning
Minibar (some free items)
Flat-screen TV
Pillow menu
Blackout curtains
Private bathroom
  • 56 sq m
  • Sleeps 3
  • 1 King Bed

Resort Queen - Ocean View Junior Suite

Highlights

Furnished balcony
Soundproofed
Air conditioning
Minibar (some free items)
Flat-screen TV
Pillow menu
Blackout curtains
Private bathroom
  • Ocean view
  • 56 sq m
  • Sleeps 4
  • 2 Double Beds

Resort King - Swim Up Junior Suite

Highlights

Furnished balcony
Soundproofed
Air conditioning
Minibar (some free items)
Flat-screen TV
Pillow menu
Blackout curtains
Private bathroom
  • 56 sq m
  • Sleeps 3
  • 1 King Bed

Suite Junior With Sea View

  • Sea view
  • Sleeps 1
  • 2 Queen Beds

Suite Junior With Pool View

  • Sleeps 4
  • 2 Queen Beds

Suite Junior With Sea View

  • Sea view
  • Sleeps 4
  • 2 Queen Beds

Suite Junior With View

  • Sleeps 3
  • 2 Queen Beds

Suite Junior With View

  • Sleeps 2
  • 2 Queen Beds

Suite Junior With View

  • Sleeps 2
  • 2 Queen Beds

Suite Junior With View

  • Sleeps 2
  • 2 Queen Beds

Suite Junior With Pool View

  • Sleeps 2
  • 1 King Bed

Suite Junior With View

  • Sleeps 4
  • 2 Queen Beds

Suite Junior With Garden View

  • Sleeps 2
  • 1 King Bed

Suite Junior With Pool View

  • Sleeps 2
  • 1 King Bed

Suite Junior With Garden View

  • Sleeps 4
  • 2 Queen Beds

Suite Junior With Garden View

  • Sleeps 3
  • 2 Queen Beds

Suite Junior With Pool View

  • Sleeps 1
  • 2 Queen Beds

Suite Junior With Garden View

  • Sleeps 4
  • 2 Queen Beds

Suite Junior With Pool View

  • Sleeps 4
  • 2 Queen Beds

Suite Junior With View

  • Sleeps 1
  • 1 King Bed

Suite Junior With Garden View

  • Sleeps 3
  • 2 Queen Beds

Suite Junior With Pool View

  • Sleeps 3
  • 2 Queen Beds

Suite Junior With Pool View

  • Sleeps 3
  • 2 Queen Beds

Suite Junior With Sea View

  • Sea view
  • Sleeps 3
  • 2 Queen Beds

Suite Junior With View

  • Sleeps 2
  • 2 Queen Beds

Suite Junior With Garden View

  • Sleeps 2
  • 2 Queen Beds

Suite Junior With Sea View

  • Sea view
  • Sleeps 4
  • 2 Double Beds

Suite Junior With View

  • Sleeps 2
  • 1 King Bed

Suite Junior With Sea View

  • Sea view
  • Sleeps 1
  • 1 King Bed

Suite Junior With Garden View

  • Sleeps 3
  • 1 Single Sofa Bed and 1 King Bed

Suite Junior With View

  • Sleeps 3
  • 1 Single Sofa Bed and 1 King Bed

Suite Junior With Garden View

  • Sleeps 1
  • 1 King Bed

Suite Junior With View

  • Sleeps 2
  • 2 Queen Beds

Suite Junior With View

  • Sleeps 2
  • 1 King Bed

Suite Junior With Pool View

  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

Suite Junior With Sea View

  • Sea view
  • Sleeps 3
  • 1 Single Sofa Bed and 1 King Bed

Suite Junior With View

  • Sleeps 2
  • 1 King Bed

Suite Junior With Sea View

  • Sea view
  • Sleeps 4
  • 2 Queen Beds

Suite Junior With View

  • Sleeps 4
  • 2 Queen Beds

Suite Junior With View

  • Sleeps 1
  • 2 Double Beds

Suite Junior With View

  • Sleeps 2
  • 1 King Bed

Suite Junior With Sea View

  • Sea view
  • Sleeps 2
  • 1 King Bed

Suite Junior With Pool View

  • Sleeps 1
  • 1 King Bed

Suite Junior With Garden View

  • Sleeps 1
  • 2 Double Beds

Suite Junior With Sea View

  • Sea view
  • Sleeps 3
  • 2 Queen Beds

Suite Junior With Garden View

  • Sleeps 4
  • 2 Queen Beds

Suite Junior With Pool View

  • Sleeps 2
  • 2 Queen Beds

Suite Junior With View

  • Sleeps 3
  • 2 Queen Beds

Suite Junior With Pool View

  • Sleeps 4
  • 2 Queen Beds

Suite Junior With Sea View

  • Sea view
  • Sleeps 2
  • 2 Queen Beds

Suite Junior With View

  • Sleeps 3
  • 2 Queen Beds

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About the area

Punta Cana

A luxury stay in Punta Cana awaits you at Lopesan Costa Bávaro Resort Spa & Casino - All Inclusive. You'll be 3.6 km (2.2 mi) from Bavaro Beach and 4.1 km (2.6 mi) from Los Corales Beach. Highlights at this all-inclusive property include 10 restaurants, 5 outdoor swimming pools and a full-service spa. .A day of pampering at Om Spa Lopesan Costa Bavaro can include deep-tissue massages, hot stone massages, body wraps and body scrubs along with access to the hot tub. The restaurant, Gondola, serves Italian cuisine and is open for dinner. With 16 lounge bars and a poolside bar to choose from, you can enjoy a drink at the property. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site free water park and free kids' club. Additionally, you'll find free Wi-Fi in public areas, a gym and a sauna. Free buffet breakfast is available daily between 6:30 AM and 10:30 AM. There's also the convenience of free self parking. .With a stay at this 5-property class Bávaro property, you'll be 4.9 km (3 mi) from Downtown Punta Cana and 4.9 km (3 mi) from Cortecito Beach.

What's nearby

  • Dolphin Island - 6 min drive - 2.9 km
  • Downtown Punta Cana - 7 min drive - 5.0 km
  • Los Corales Beach - 10 min drive - 4.1 km
  • Cortecito Beach - 13 min drive - 5.0 km
  • Bavaro Beach - 15 min drive - 4.0 km

Getting around

  • Punta Cana (PUJ-Punta Cana Intl.) - 25 min drive

Restaurants

  • ‪Bávaro Coffee - ‬6 min drive
  • ‪Nova Beach Club - ‬5 min drive
  • ‪The Valley American Restaurant - ‬6 min drive
  • ‪La Piña - ‬7 min drive
  • ‪Caribe - ‬6 min drive

About this property

Lopesan Costa Bávaro Resort Spa & Casino - All Inclusive

Luxury property on the beach, with 5 outdoor pools
Lopesan Costa Bávaro Resort Spa & Casino - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Hit the beach and work on your tan in the sunloungers (chaise longues) or relax in the shade with free beach club on site and umbrellas. At Lopesan Costa Bávaro Resort Spa & Casino - All Inclusive, you can cool off in one of the 5 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily. There are 10 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 16 bars/lounges and a poolside bar. Public spaces have free WiFi. This Mediterranean property also offers a complimentary water park, a complimentary children's club and a children's pool. Self parking is free.

This 5-star Punta Cana property is smoke free.

  • 1 building
  • 1042 guestrooms or units
  • 5 levels
  • 10 dining venues
  • 16 bars or lounges
  • Built in 2019
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers for purchase
  • ATM
  • On-site shopping
  • Lift
  • No smoking on site
  • Bar by the pool
Lopesan Costa Bávaro Resort Spa & Casino - All Inclusive offers 1042 air-conditioned accommodations with minibars (stocked with some free items) and minibars. Rooms open to furnished balconies. A pillow menu is available. 32-inch flat-screen televisions come with satellite channels. Bathrooms include a shower with a rainfall showerhead, bathrobes, complimentary toiletries and hairdryers.

This Punta Cana property provides complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as telephones; free international calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Om Spa Lopesan Costa Bavaro has 31 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a hot tub. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, German, Russian, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, uncovered self parking on site

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:30 AM
  • 10 restaurants
  • 16 bars/lounges
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • El Asador
  • El Charro
  • Gondola
  • Inari
  • La Boheme

Things to do

  • 27-hole adjacent golf course
  • 5 outdoor pools
  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free beach club
  • Free children's club
  • Free water park
  • Full-service spa
  • Health club
  • Playground
  • Sauna
  • Shopping centre
  • Waterslide
  • Yoga classes

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free water park access
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 31 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Spa open daily
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Lift (100 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Free minibar (limited items)
  • Limited room service

More

  • Air conditioning
  • Desk
  • Free international calls
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
All guests, including children, are required to present a valid government-issued ID card at check-in.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 7:00 AM to 6:00 PM
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.

Property is also known as

Lopesan Costa Bávaro Resort Spa Casino All Inclusive
Lopesan Costa Bávaro Spa Casino All Inclusive Punta Cana
Lopesan Costa Bávaro Resort Spa Casino All Inclusive Punta Cana
Lopesan Costa Bávaro Spa Casino All Inclusive Punta Cana
Lopesan Costa Bávaro Resort Spa Casino All Inclusive
Lopesan Costa Bávaro Spa Casino All Inclusive

Frequently asked questions

What is the cancellation policy at Lopesan Costa Bávaro Resort Spa & Casino - All Inclusive?

Lopesan Costa Bávaro Resort Spa & Casino - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Lopesan Costa Bávaro Resort Spa & Casino - All Inclusive?

As of 1 May 2025, prices found for a 1-night stay for 2 adults at Lopesan Costa Bávaro Resort Spa & Casino - All Inclusive on 11 May 2025 start from NZ$800.00, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Lopesan Costa Bávaro Resort Spa & Casino - All Inclusive?

Yep, Lopesan Costa Bávaro Resort Spa & Casino - All Inclusive has a free self car park.

Are there any beaches close to Lopesan Costa Bávaro Resort Spa & Casino - All Inclusive?

The closest beach to Lopesan Costa Bávaro Resort Spa & Casino - All Inclusive is Bavaro Beach (2.4 km).

Is there a spa on site at Lopesan Costa Bávaro Resort Spa & Casino - All Inclusive?

Yep, Om Spa Lopesan Costa Bavaro is available for guests. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as deep-tissue massages.

Does Lopesan Costa Bávaro Resort Spa & Casino - All Inclusive have a pool?

Yep, and guests love it! Lopesan Costa Bávaro Resort Spa & Casino - All Inclusive has 5 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 7:00 AM to 6:00 PM.

Does Lopesan Costa Bávaro Resort Spa & Casino - All Inclusive have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Lopesan Costa Bávaro Resort Spa & Casino - All Inclusive?

Lopesan Costa Bávaro Resort Spa & Casino - All Inclusive features 5 outdoor pools, a full-service spa and a health club.

What makes Lopesan Costa Bávaro Resort Spa & Casino - All Inclusive a romantic place to stay?

A hot tub and couples spa treatments, as well as rainfall showerheads and private balconies in the guestrooms, help set the scene for a romantic weekend at Lopesan Costa Bávaro Resort Spa & Casino - All Inclusive.

Is Lopesan Costa Bávaro Resort Spa & Casino - All Inclusive family-friendly?

You bet! With amenities such as a free children's club, a children's pool and supervised childcare, it's no surprise that Lopesan Costa Bávaro Resort Spa & Casino - All Inclusive is a hit with families.

Does Lopesan Costa Bávaro Resort Spa & Casino - All Inclusive serve breakfast?

Sure does, complimentary buffet breakfast is served daily from 6:30 AM to 10:30 AM.

Is there a free airport shuttle available at Lopesan Costa Bávaro Resort Spa & Casino - All Inclusive?

No, Lopesan Costa Bávaro Resort Spa & Casino - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Lopesan Costa Bávaro Resort Spa & Casino - All Inclusive?

Yep, they've got a poolside bar and 10 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Lopesan Costa Bávaro Resort Spa & Casino - All Inclusive?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Lopesan Costa Bávaro Resort Spa & Casino - All Inclusive?

No, only service animals are allowed.

Is there a golf course on site at Lopesan Costa Bávaro Resort Spa & Casino - All Inclusive?

There is a golf course next to Lopesan Costa Bávaro Resort Spa & Casino - All Inclusive.

Lopesan Costa Bávaro Resort Spa & Casino - All Inclusive Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 2627 out of 4755 reviews
Rating 8 - Good. 950 out of 4755 reviews
Rating 6 - Okay. 562 out of 4755 reviews
Rating 4 - Poor. 304 out of 4755 reviews
Rating 2 - Terrible. 312 out of 4755 reviews

9.0/10

Cleanliness

8.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

Drew

Travelled with partner
Disliked: Staff & service, amenities
Food was horrible couldnt wait to leave so i could go home and eat
Stayed 6 nights in Jan 2025

8/10 Good

Brandon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great food, solid options for the pool, staff was always helpful. I'd go back to this place. A few times they would call my room to see if I wanted it serviced for the day. I would tell them a time and then they wouldn't show up. Overall very impressed with my stay as I travel a lot.
Stayed 7 nights in Jan 2025

8/10 Good

Gaetano, Philadelphia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

6/10 Okay

Charlie

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 6 nights in Jan 2025

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
The best resort I've ever stayed in.. Staff was amazing, the rooms were perfect, I string recommend this too all couples and all friends and family's going on vacation
Stayed 3 nights in Jan 2025

10/10 Excellent

Simona

Stayed 7 nights in Jan 2025

2/10 Terrible

Ayoub

Liked: Amenities
Disliked: Staff & service
Stayed 8 nights in Jan 2025

10/10 Excellent

Wendis Maritza

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
We had an amazing time at Lopesan. The entire staff was very helpful and friendly. The rooms were very clean and the cleaning staff was always available if we needed anything. The coffee shop was excellent. The kid area was great. The dining was very good, the staff was always available to help. Overall everything was excellent.
Stayed 4 nights in Jan 2025

2/10 Terrible

mehdi

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It's more terrible experience with expedia from the airlines booking, the transportation to resort and from the resort to airport which they never showed. Plus the Bongo congo that never happened for us. We are planning 3 more vacation this year, now we know never to think about using expedia.
Stayed 7 nights in Jan 2025

10/10 Excellent

June Wilton

Stayed 3 nights in Jan 2025

8/10 Good

Joyce, West Bend

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The grounds are beautiful! The rooms are great! The buffet food is pretty awful, but the restaurant food is good! We enjoyed our stay overall.
Stayed 7 nights in Jan 2025

10/10 Excellent

Johnny, lowell

Liked: Cleanliness, staff & service, property conditions & facilities
Great experience
Stayed 2 nights in Jan 2025

6/10 Okay

Sandy Evelyn Osorio

Travelled with family
Liked: Staff & service
I wish I can give it more stars.. the issue was the room it smelled moldy and humid. My pillow cases had mold on them and the bathroom need maintenance work. The sink was clogged. The public bathrooms of the resort were also dirty and not well maintained. I would see staff members going into the bathrooms and just be on their phones instead of cleaning the bathrooms.
Stayed 4 nights in Jan 2025

10/10 Excellent

Giovanna

Stayed 3 nights in Jan 2025

10/10 Excellent

Bruno

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fue increíble la estadía. Todo el personal atento y la comida muy recomendada. Las instalaciones están muy bien cuidadas y las habitaciones muy cómodas. La caminata para cada área del hotel si es regular, sin embargo vale la pena ya que el hotel es completo.
Stayed 7 nights in Jan 2025

2/10 Terrible

Shawron

Travelled with group
Disliked: Staff & service
Hotel didn’t even have my reservation when I arrived and tried to make me pay for my whole trip twice
Stayed 3 nights in Jan 2025

10/10 Excellent

MOHAMED

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean ,beaches
Stayed 4 nights in Jan 2025

10/10 Excellent

Jonathan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful and the staff is very nice and helpful. The only thing I didn’t like was some of the food didn’t taste good. I would prefer if the food was Dominican instead of American/Westernized food.
Stayed 5 nights in Jan 2025

2/10 Terrible

Hajnal Annamaria

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
We stayed here for a week, everything is not that bad. But our creditcards and cash got stolen from our room. Definitely not safe and you can’t trust anyone in the hotel. We reported it to the customer experience staff but they ask non sense questions, no process, they are not accomodating and they don’t talk politely at all. Such a traumatic experience.
Stayed 7 nights in Jan 2025

10/10 Excellent

Laquaysha

Liked: Cleanliness
Stayed 5 nights in Jan 2025

6/10 Okay

Sergio Alberto Roman

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jan 2025

10/10 Excellent

Shayla

Stayed 5 nights in Jan 2025

4/10 Poor

Shawn Michael

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property and service was good. Main issues we had were as follows: 1. Our flight had been delayed 1 days due to weather. I tried and expedia representative tried multiple times to call/email to let resort know we were going to be late 1 day. When I arrived my fears were realized that they had no notes we were going to be late and had to get manager approval to give us the room. Even though we pre-paid for the entire trip ahead of time. What would we have done if there wasn't a room? It worked out in the end, but still need to be able to easily contact the resort if needed. No credit was given by the resort for missed day. No one is taking responsibly for this, airline, resort, etc. 2. Food quality was terrible. Only had a couple meals that we decent at the Village restaurant for breakfast. Buffet was the worst. Cold food pretty much at every restaurant. Lamb at the Steakhouse i almost choked on because it was mainly gristle and fat. Never had foie gras before, tried it at La Boheme and wasn't good, texture reminded me of dried beef grease. 3. We were excited to watch the evening shows at the Teatro, only to have to leave early because the volume for the signing was too loud. Overall not happy with the trip and very disappointed. For the amount of money spent we expected better quality food. Been at other all inclusive resorts and have had better experiences.
Stayed 7 nights in Jan 2025

10/10 Excellent

Anita Gisela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jan 2025

8/10 Good

Richard

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jan 2025