Nickelodeon Hotels & Resorts Punta Cana, Gourmet All Inclusive by Karisma

5.0 star property
Luxury property on the beach, with 9 outdoor pools

Photo gallery for Nickelodeon Hotels & Resorts Punta Cana, Gourmet All Inclusive by Karisma

Aerial view
Creator video
Sauna, hot tub, steam room, body treatments, aromatherapy
Interior
9 outdoor pools, pool umbrellas, pool loungers

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • Hot tub
  • Pool
  • Breakfast included
  • All-inclusive
  • Laundry
The current price is NZ$599
includes taxes & fees
31 Aug - 1 Sept

Explore the area

View map
Uvero Alto, Punta Cana, 23000
  • Sirenis Aquagames Water Park
    ‪8 min drive‬
  • Macao Beach
    ‪12 min drive‬
  • Cana Bay Golf Club
    ‪21 min drive‬
  • Punta Cana (PUJ-Punta Cana Intl.)
    ‪41 min drive‬

Room options

Suite (NEST SUITE)

8.4 out of 10
Very good
(161 reviews)

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Flat-screen TV
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Suite (NEST SWIM UP SUITE)

8.2 out of 10
Very good
(65 reviews)

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Flat-screen TV
  • Resort view
  • Sleeps 4
  • 1 King Bed

Suite, Ocean View (SWANK)

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Flat-screen TV
  • Ocean view
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

Suite (SWANK SUITE)

7.2 out of 10
Good
(11 reviews)

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Flat-screen TV
  • Resort view
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

Pool Super Villa

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Flat-screen TV
  • 1 bedroom
  • Resort view
  • Sleeps 6
  • 1 Double Sofa Bed, 1 King Bed and 2 Twin Beds

Suite (SWANK WRAPAROUND SWIM UP SUITE)

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Flat-screen TV
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Room (THE PINEAPPLE)

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Flat-screen TV
  • Resort view
  • Sleeps 6
  • 1 King Bed, 1 Double Sofa Bed and 2 Twin Beds

Suite (PAD SWIM UP SUITE)

7.8 out of 10
Good
(20 reviews)

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Flat-screen TV
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Suite (FLAT SWIM UP SUITE)

8.6 out of 10
Excellent
(33 reviews)

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Flat-screen TV
  • Sleeps 5
  • 1 Double Sofa Bed and 1 King Bed

Suite (SWANK PLUNGE POOL SUITE)

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Flat-screen TV
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite (PAD SUITE)

8.2 out of 10
Very good
(66 reviews)

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Flat-screen TV
  • 1 bedroom
  • Resort view
  • Sleeps 5
  • 1 Double Sofa Bed and 1 King Bed

Suite (FLAT SUITE)

8.2 out of 10
Very good
(43 reviews)

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Flat-screen TV
  • Beach view
  • Sleeps 5
  • 1 Double Sofa Bed and 1 King Bed

Suite Standard with Garden View

  • 45 sq m
  • Sleeps 4

Room Superior with Pool View

  • 56 sq m
  • Sleeps 4

Family Suite -6 guests- with Sea View

  • 213 sq m
  • Sea view
  • Sleeps 6

Quadruple Suite Deluxe with Sea View

  • 48 sq m
  • Sea view
  • Sleeps 4

Suite with Garden View

  • 71 sq m
  • Sleeps 4

Suite with Ocean View

  • 71 sq m
  • Ocean view
  • Sleeps 4

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About the area

Punta Cana

A luxury stay in Punta Cana awaits you at Nickelodeon Hotels & Resorts Punta Cana, Gourmet All Inclusive by Karisma. You'll be 8.5 km (5.3 mi) from Macao Beach and 18.2 km (11.3 mi) from Arena Gorda Beach. Highlights at this all-inclusive property include 9 restaurants, 9 outdoor swimming pools and a full-service spa. .A day of pampering can include deep-tissue massages, hot stone massages and body wraps along with aromatherapy and reflexology. The restaurant, Zest, serves Mediterranean cuisine and is open for breakfast and lunch. At the property's own lounge bar or poolside bar, you can enjoy a drink. Spend the day at the beach where you'll find cabanas, and enjoy the on-site free water park and free kids' club. Additionally, you'll find free Wi-Fi in public areas, a gym and a lazy river. Free buffet breakfast is available daily between 7:00 AM and 11:00 AM. There's also free valet parking, along with the convenience of an airport shuttle. .Attractions within a 20-minute drive of this 5-property class Uvero Alto property include Sirenis Aquagames Water Park and Cana Bay Golf Club.

What's nearby

  • Sirenis Aquagames Water Park - 8 min drive - 3.6 km
  • Macao Beach - 12 min drive - 9.6 km
  • Cana Bay Golf Club - 21 min drive - 16.8 km
  • Iberostar Golf Course - 22 min drive - 21.0 km
  • Arena Gorda Beach - 27 min drive - 19.7 km

Getting around

  • Punta Cana (PUJ-Punta Cana Intl.) - 34 min drive

Restaurants

  • ‪Carnival - ‬11 min walk
  • ‪Spoon - ‬17 min walk
  • ‪Wink - ‬17 min walk
  • ‪Tamarindo - ‬16 min walk
  • ‪Coco Cafe - ‬9 min walk

About this property

Nickelodeon Hotels & Resorts Punta Cana, Gourmet All Inclusive by Karisma

Luxury property on the beach, with 9 outdoor pools
Nickelodeon Hotels & Resorts Punta Cana, Gourmet All Inclusive by Karisma is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Sit back and relax on the beach with cabanas (surcharge), umbrellas, and sunloungers. At Nickelodeon Hotels & Resorts Punta Cana, Gourmet All Inclusive by Karisma, you can cool off in one of the 9 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available daily. There are 9 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces. This all-inclusive property also offers a complimentary water park, a complimentary children's club and a children's pool. Free self parking and valet parking are available.

This 5-star Punta Cana property is smoke free.

  • 460 guestrooms or units
  • 9 dining venues
  • Built in 2016
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Swim-up bar
Nickelodeon Hotels & Resorts Punta Cana, Gourmet All Inclusive by Karisma offers 460 air-conditioned accommodations with MP3 docking stations and free minibar items. Rooms open to balconies or patios. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 42-inch flat-screen televisions come with digital channels. Bathrooms include a shower, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include safes and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can indulge in a pampering treatment at the property's full-service spa. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 9 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • BRGRS.PH
  • Fresco Bar & Grill
  • Kitchen 23 by Le Chic
  • Zest
  • Zest Character Breakfast

Things to do

  • 9 outdoor pools
  • Archery
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Hot tub
  • Lazy river
  • Playground
  • Sauna
  • Shopping
  • Snorkelling
  • Steam room
  • Stereo
  • Waterslide

Family friendly

  • 9 outdoor pools
  • Changing table
  • Children's dinnerware
  • Children's pool
  • Free children's club
  • Free cot
  • Free rollaway/extra bed
  • Free supervised activities for children
  • Free water park access
  • Highchair
  • In-room babysitting
  • Laundry facilities
  • Lazy river
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • On the beach
  • On the waterfront
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Lift (81 centimetre wide door)
  • Magnifying mirror
  • Stair-free path to entrance
  • Visual doorbell notification
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Banquet hall
  • Built in 2016
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with digital channels
  • MP3 dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free stocked minibar

More

  • Air conditioning
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 80 per person (one way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in all accommodation.

Property is also known as

Nickelodeon Hotels Resorts Punta Cana Hotel
Nickelodeon Hotels Resorts Hotel
Nickelodeon Hotels Resorts Punta Cana
Nickelodeon Hotels Resorts Gourmet All Inclusive Karisma Hotel
Nickelodeon Hotels Resorts Gourmet Inclusive Karisma Hotel
Nickelodeon Hotels Resorts Punta Cana Gourmet Inclusive Karisma
Nickelodeon Hotels Resorts Punta Cana All Inclusive
Nickelodeon Hotels Resorts Punta Cana Gourmet Inclusive
Nickelodeon Hotels Resorts Punta Cana Gourmet All Inclusive
Nickelodeon Hotels Resorts Punta Cana Gourmet Inclusive
Nickelodeon Hotels Resorts Punta Cana
Nickelodeon Hotels Resorts Punta Cana All Inclusive
Nickelodeon Hotels Resorts Punta Cana Gourmet All Inclusive
Nickelodeon Hotels Resorts Punta Cana Gourmet All Inclusive
Nickelodeon Hotels Resorts Punta Cana Gourmet Inclusive
Nickelodeon Hotels Resorts Punta Cana
Nickelodeon Hotels Resorts Punta Cana All Inclusive

Frequently asked questions

What is the cancellation policy at Nickelodeon Hotels & Resorts Punta Cana, Gourmet All Inclusive by Karisma?

Nickelodeon Hotels & Resorts Punta Cana, Gourmet All Inclusive by Karisma offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Nickelodeon Hotels & Resorts Punta Cana, Gourmet All Inclusive by Karisma?

As of 18 Aug 2025, prices found for a 1-night stay for 2 adults at Nickelodeon Hotels & Resorts Punta Cana, Gourmet All Inclusive by Karisma on 31 Aug 2025 start from NZ$599.37, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Nickelodeon Hotels & Resorts Punta Cana, Gourmet All Inclusive by Karisma?

Yep, Nickelodeon Hotels & Resorts Punta Cana, Gourmet All Inclusive by Karisma has a free self car park and free valet parking.

Are there any beaches close to Nickelodeon Hotels & Resorts Punta Cana, Gourmet All Inclusive by Karisma?

The closest beach to Nickelodeon Hotels & Resorts Punta Cana, Gourmet All Inclusive by Karisma is Macao Beach (5.2 km).

Is there a spa on site at Nickelodeon Hotels & Resorts Punta Cana, Gourmet All Inclusive by Karisma?

Yep, there is an onsite spa at Nickelodeon Hotels & Resorts Punta Cana, Gourmet All Inclusive by Karisma. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as sports massages.

Does Nickelodeon Hotels & Resorts Punta Cana, Gourmet All Inclusive by Karisma have a pool?

Yep, and guests love it! Nickelodeon Hotels & Resorts Punta Cana, Gourmet All Inclusive by Karisma has 9 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

Does Nickelodeon Hotels & Resorts Punta Cana, Gourmet All Inclusive by Karisma have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Nickelodeon Hotels & Resorts Punta Cana, Gourmet All Inclusive by Karisma?

Nickelodeon Hotels & Resorts Punta Cana, Gourmet All Inclusive by Karisma features 9 outdoor pools, a full-service spa and 9 restaurants. All guestrooms come with premium bedding, 24-hour room service and free minibar items.

What makes Nickelodeon Hotels & Resorts Punta Cana, Gourmet All Inclusive by Karisma a romantic place to stay?

1 hot tub and al fresco dining, as well as premium bedding and private balconies in the guestrooms, help set the scene for a romantic weekend at Nickelodeon Hotels & Resorts Punta Cana, Gourmet All Inclusive by Karisma.

Is Nickelodeon Hotels & Resorts Punta Cana, Gourmet All Inclusive by Karisma family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as changing tables and highchairs in the guestrooms, it's no surprise that Nickelodeon Hotels & Resorts Punta Cana, Gourmet All Inclusive by Karisma is a hit with families.

Does Nickelodeon Hotels & Resorts Punta Cana, Gourmet All Inclusive by Karisma serve breakfast?

Yeah, complimentary buffet breakfast is served daily between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at Nickelodeon Hotels & Resorts Punta Cana, Gourmet All Inclusive by Karisma?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Nickelodeon Hotels & Resorts Punta Cana, Gourmet All Inclusive by Karisma?

Yep, they've got a lounge bar and 9 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Nickelodeon Hotels & Resorts Punta Cana, Gourmet All Inclusive by Karisma?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Nickelodeon Hotels & Resorts Punta Cana, Gourmet All Inclusive by Karisma?

No, only service animals are allowed.

Nickelodeon Hotels & Resorts Punta Cana, Gourmet All Inclusive by Karisma Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 760 out of 2021 reviews
Rating 8 - Good. 426 out of 2021 reviews
Rating 6 - Okay. 332 out of 2021 reviews
Rating 4 - Poor. 226 out of 2021 reviews
Rating 2 - Terrible. 277 out of 2021 reviews

8.2/10

Cleanliness

7.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Raylier

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff always willing to help. A lot of activities for the kids to do. The room was great and cleaned very good each day. Our son happened to have a croup episode while being there and they had a 24/7 doctor staying there ready to help. Recommend 10/10 !
Stayed 3 nights in May 2025

6/10 Okay

Denise

Travelled with family and small children
We didn’t love it. The food is terrible , the bathrooms were broken, I don’t think the hotel is worth how expensive it is. We been in better hoteles, better food, less expensive Even the beach is not that nice
Stayed 2 nights in May 2025

8/10 Good

Lace janecha

Travelled with family
Liked: Cleanliness, amenities
All the themes was amazing and the service was very good
Stayed 3 nights in May 2025

8/10 Good

Christopher, Douglasville

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The people
Stayed 3 nights in Apr 2025

4/10 Poor

Joshua

Travelled with family
Disappointed with the Experience Despite the Magic of a First Birthday!!! We recently stayed at the Nickelodeon Resort in Punta Cana by Karisma to celebrate our daughter’s first birthday. While the excitement of being at a themed resort and seeing her smile was priceless, the overall experience left us disappointed, especially given our expectations and the premium branding of the resort. Our first day went smoothly and brought a lot of joy—seeing the characters and enjoying the themed environment was exactly what we hoped for. Unfortunately, the experience quickly declined after that. Soon after arriving, we were approached about attending a presentation that was clearly positioned as a way to receive "free" character breakfast tickets. However, the presentation was essentially a timeshare pitch, although they went out of their way not to call it that. This left a bad taste, especially since we were there to celebrate a milestone, not sit through sales tactics. Additionally, many of the services and experiences that we assumed were part of our stay—like character breakfasts and show access—came with extra fees that were never disclosed at booking. We were shocked to learn that unless you enroll in their "members club" (which is basically a timeshare), you end up paying significantly more for experiences that should be standard at a resort built around children and themed entertainment. We also had dinner reservations at two different restaurants, yet when we arrived, th
Stayed 4 nights in May 2025

10/10 Excellent

Cesslyn

Stayed 3 nights in May 2025

6/10 Okay

Anthony

Stayed 3 nights in May 2025

8/10 Good

Kathleen

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
I found it difficult to make dinner reservations especially because we were a bigger group. With that being said, there were some amazing bartenders/waiters including Luis, Octavio, Francisco and Miguel.
Stayed 5 nights in Apr 2025

4/10 Poor

Jenna

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities
Dirty rooms. Not much for kids even though it was a kids resort. Food was awful. You had to pay extra for a lot of stuff after all the money spent booking the resort. Will never return.
Stayed 5 nights in May 2025

2/10 Terrible

Symphony

Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service, amenities
Property is overpriced & the food is horrible!!! This resort is not worth the money!!!
Stayed 2 nights in May 2025

10/10 Excellent

Taniqua

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Danny at check in was great
Stayed 3 nights in May 2025

2/10 Terrible

Keyla

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
Not clean too expensive and you dont even see the main character unless you pay to see them. Food is horrible. The toilet around the buffet are broken. Never again will money for this hotel. The staffs most of them are rude and looked annoy when you called them.
Stayed 2 nights in May 2025

10/10 Excellent

Caitlin

Stayed 7 nights in Apr 2025

10/10 Excellent

Julissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a good time with the kids! Staff are amazing. Clean, safe. we love it here!
Stayed 3 nights in May 2025

10/10 Excellent

Kencia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 3 nights in Apr 2025

8/10 Good

Jignesh

Travelled with family, Travelled with family and small children
Liked: Amenities
Positives - Aqua Nick Water Area – Enjoyable and well-maintained. Good size and shallow, perfect for kids. - Character Breakfast – A fun experience (though charged separately) with different characters - Decent Dining Options– A reasonable number of restaurants. - Staff Helpfulness – Exceptional service, especially from chefs who accommodated our dietary needs well. - Resort Cleanliness – Maintained well in most areas. - Room Quality & Amenities – rooms were spacious, balcony was nice. Provided bottle sterilizer and warmer. Negatives - Additional Charges – Fees for things like character breakfast (almost $90/pp) , cotton candies, in-house video games, etc., feel excessive considering the high all-inclusive price. - Limited Vegetarian Options – not enough choices, although chefs will work with you on your dietary needs. - Limited Fruits – Not enough variety, especially for a tropical destination. - Closed Areas – Some resort sections were unavailable with no clear explanation or reopening timeline. - Dessert Variety– Could benefit from more options, like chocolate bars. - Some Night Show Performances – Certain dancers wore revealing outfits, which seemed out of place for a kids' place. Overall Impression The resort has enjoyable elements, particularly its water park and helpful staff. However, hidden costs, limited food options, and closed areas impact the experience. Overall resort experience does not strongly justify high prices.
Stayed 5 nights in Apr 2025

2/10 Terrible

Shafiq

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Would not be going back to Nickelodeon resort again. Worse experience ever,
Stayed 7 nights in Apr 2025

8/10 Good

Emmanuel

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel and resort was clean
Stayed 7 nights in Apr 2025

6/10 Okay

ANTHONY

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I usually don’t write reviews but I have to share my experience with this one. Short and sweet, the hotel had no hot water the entire time we were at the resort. They downplayed it the first day to keep everyone calm but we never had hot water for 7 days. 2 kids under 5 screaming in tears traumatized from the ice cold bath everyday. We paid $7k for a vacation, we expect hot water and everything to be perfect for that price. I called the hotel and they said they gave me a free character breakfast (valued at $40). BIG DEAL. I will never stay at one of their resorts again. I would also say they didn’t wash any of the cups with soap from the pool bars. Just a lightning quick rinse… disgusting. I know if I stayed anywhere else, they would do the right thing to make it right for having spent so much to stay there and receive less than satisfactory accommodations.
Stayed 7 nights in Mar 2025

10/10 Excellent

Yuri

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were in the resort for 5 nights. We love that there are daily activities available for kids. The resort is big and very convenient. They have multiple pools available in the resort, private beach, baby pool, and water park. We love that there are many different options available for the kids and adults.
Stayed 5 nights in Apr 2025

10/10 Excellent

Beata, LINDENHURST

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
amazing stuff and resort
Stayed 6 nights in Apr 2025

10/10 Excellent

Madeline

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was super well-organized. I enjoyed every minute while there! There was an abundance of food and food options and yummy drinks for kids and adults. Having the option to go to the beach daily or the water park was also a huge plus. The whole atmosphere was peaceful, calm, quiet, and each staff member seemed to work hard to make our experience pleasant. Treat yourself by going to Vassa Spa. Ask for Emiledys. Thanks for an awesome stay Nickelodeon. We shall return!
Stayed 4 nights in Apr 2025

4/10 Poor

Ana

Liked: Cleanliness, staff & service, property conditions & facilities
FOOOD WAS HORRIBLE
Stayed 3 nights in Apr 2025

8/10 Good

Maurylyne Tatiana

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with a lot of activities for young kids. Everything was clean. The pool and beach area was so convenient and very large. It never felt overcrowded. The water park was so much fun. Rooms were nice. We had a pool attached to the room and it was a great option. The staff was very accommodating and went out of their way to help us with anything we needed. My son got sick (asthma) during our stay and guest services ordered medicine from a nearby pharmacy which helped my son tremendously. Overall service was great. My only complaint (and the only reason I gave this 4 stars) was the food. The ice cream shop was great. The restaurants that required reservations were all booked. We managed to get a reservation one night but the food wasn’t great. we mostly ate at the buffet, which wasn’t great either. Some nights better than others. The lunch options weren’t the best. Overall the food could use improvement, but everything else was great. We really enjoyed our stay and didn’t want to leave.
Stayed 6 nights in Apr 2025

10/10 Excellent

Ana

Stayed 4 nights in Mar 2025