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Occidental Caribe - All Inclusive

3.5 star property
All-inclusive property with 8 restaurants and 3 outdoor pools

Photo gallery for Occidental Caribe - All Inclusive

On the beach, white sand, beach towels, beach massages
3 outdoor pools, open 7:00 AM to 7:00 PM, pool umbrellas, pool loungers
Front of property
Buffet
Front of property – evening/night

Reviews

6.6 out of 10

Popular amenities

  • Hot tub
  • Room service
  • All-inclusive
  • Breakfast included
  • Bar
The current price is NZ$445
includes taxes & fees
10 Nov - 11 Nov

Explore the area

View map
Carretera Macao - Arena Gorda, s/n, Punta Cana, La Altagracia, 23301
  • Place, Arena Gorda Beach
    ‪15 min walk‬
  • Place, Cana Bay Golf Club
    ‪4 min drive‬
  • Place, Iberostar Golf Course
    ‪9 min drive‬
  • Airport, Punta Cana (PUJ-Punta Cana Intl.)
    ‪29 min drive‬

Room options

View all photos for Double Room

1 bedroom, free minibar, in-room safe, desk

Double Room

Highlights

Air conditioning
Connecting rooms available
Fridge
Free minibar items
LCD TV
Blackout curtains
Separate bedroom
Hairdryer
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, Ocean View

Beach/ocean view

Room, Ocean View

Highlights

Air conditioning
Connecting rooms available
Fridge
Free minibar items
LCD TV
Blackout curtains
Separate bedroom
Hairdryer
  • 33 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Family Room

Family Room

Family Room

Highlights

Air conditioning
Connecting rooms available
Fridge
Free minibar items
LCD TV
Blackout curtains
Separate bedroom
Hairdryer
  • 72 sq m
  • Sleeps 6
  • 1 King Bed

View all photos for Premium Suite (Level)

Premium Suite (Level)

Premium Suite (Level)

Highlights

Air conditioning
Connecting rooms available
Fridge
Free minibar items
LCD TV
Separate bedroom
Blackout curtains
Private bathroom
  • 56 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room

1 bedroom, free minibar, in-room safe, desk

Superior Room

Highlights

Air conditioning
Connecting rooms available
Fridge
Free minibar items
LCD TV
Blackout curtains
Separate bedroom
Private bathroom
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, Sea Facing

Superior Room, Sea Facing | Aerial view

Superior Room, Sea Facing

Highlights

Air conditioning
Connecting rooms available
Fridge
Free minibar items
LCD TV
Blackout curtains
Separate bedroom
Private bathroom
  • 33 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

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3 outdoor pools, pool loungers

Occidental Punta Cana - All Inclusive

Bávaro
  • Pool
  • Breakfast included
  • All-inclusive
  • Spa
4.0 out of 5, Very good, 1,883 reviews
The price is NZ$381
includes taxes & fees
30 Nov - 1 Dec
Occidental Punta Cana - All Inclusive

About the area

Punta Cana

An all-inclusive stay in Punta Cana awaits you at Occidental Caribe - All Inclusive. You'll be within a 20-minute walk of Cana Bay Golf Club and 2.6 km (1.6 mi) from Arena Gorda Beach. Highlights at this beachfront property include 8 restaurants, 3 outdoor swimming pools and a full-service spa. .A day of pampering can include deep-tissue massages, hot stone massages and detox wraps along with aromatherapy and hydrotherapy. The restaurant, La Hacienda, serves Mexican cuisine and is open for lunch and dinner. With 8 lounge bars and a beach bar to choose from, you can enjoy a drink at the property. Spend the day at the beach and enjoy the on-site free water park, marina and nightclub. Plus you'll find a casino, free Wi-Fi in public areas and a gym. Each morning free buffet breakfast is offered between 7:00 AM and 10:30 AM. There's also the convenience of free self parking. .Attractions within a 15-minute drive of this 3.5-property class Bávaro property include Iberostar Golf Course and Cocotal Golf and Country Club.

What's nearby

  • Arena Gorda Beach - 15 min walk - 1.3 km
  • Cana Bay Golf Club - 4 min drive - 1.5 km
  • Punta Blanca Golf Course - 5 min drive - 2.1 km
  • Iberostar Golf Course - 9 min drive - 6.5 km
  • Cortecito Beach - 13 min drive - 8.4 km

Getting around

  • Punta Cana (PUJ-Punta Cana Intl.) - 37 min drive

Restaurants

  • ‪La Altagracia - ‬8 min walk
  • ‪Selections Buffet - ‬19 min walk
  • ‪Quisqueya - ‬8 min walk
  • ‪Hunter Steakhouse - ‬6 min drive
  • ‪Sports Bar - ‬6 min walk

About this property

Occidental Caribe - All Inclusive

All-inclusive property with 8 restaurants and 3 outdoor pools
Occidental Caribe - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Occidental Caribe - All Inclusive offers its guests a full-service spa, a complimentary water park, a marina, and 3 outdoor swimming pools. There are 8 restaurants on site, as well as a nearby snack bar/deli and a nearby corner/local shop. You can enjoy a drink at one of the bars, which include 8 bars/lounges, a beach bar and a poolside bar. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

Event space at this property measures 87 square feet (8 square metres) and includes conference space. A casino, a children's pool, and a nightclub are also featured at the family-friendly Occidental Caribe - All Inclusive. You'll have access to the indoor pool at a partner property. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Punta Cana property.

  • 798 guestrooms or units
  • 4 levels
  • 7 buildings
  • 8 dining venues
  • 8 bars or lounges
  • 87 sq ft of conference space
  • 8 sq. m of conference space
  • Built in 2000
  • Buffet breakfast (free)
  • Casino
  • Nightclub
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Corner/local shop
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Computer for guest use
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Water dispenser
  • Bar on the beach
  • Bar by the pool
  • Swim-up bar
Occidental Caribe - All Inclusive offers 798 air-conditioned accommodations with iPod docking stations and free minibar items. LCD televisions are featured in guestrooms. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a bath, complimentary toiletries and hairdryers.

This Punta Cana property provides complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is provided on a daily basis.

The on-site spa has 3 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a mud bath, a sauna and a hot tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Similar properties

3 outdoor pools, pool loungers
Occidental Punta Cana - All Inclusive
  • Pool
  • Breakfast included
  • All-inclusive
  • Spa
4.0 out of 5, Very good, 1,883 reviews
The price is NZ$381
includes taxes & fees
30 Nov - 1 Dec
Occidental Punta Cana - All Inclusive

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 8 bars/lounges
  • 8 restaurants
  • A beach bar
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • La Hacienda
  • Marenostrum
  • Paris
  • Rincon Criollo
  • Tokio

Things to do

  • 23 slot machines
  • 3 gaming tables
  • 3 outdoor pools
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Casino
  • Children's pool
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool (guest access)
  • Kayaking
  • Nightclub
  • Personal motorised watercraft
  • Pilates classes
  • Playground
  • Rock climbing
  • Sailing
  • Sauna
  • Shopping centre
  • Steam room
  • Surfing/bodyboarding
  • Table tennis
  • Tennis
  • Tennis lessons
  • TV in common areas
  • Water skiing
  • Waterslide
  • Windsurfing
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Access to nearby indoor pool
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • Grocery/convenience store
  • In-room babysitting
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 87 square feet of conference space
  • Computer station

Outdoors

  • Beach towels
  • Garden
  • Marina
  • On the beach
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Mud bath
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 4 floors
  • 7 buildings
  • Banquet hall
  • Built in 2000
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 32-inch LCD TV
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heated floor
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
An early check-in fee will be charged
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The check-in location differs from the property location; go to: [During spring break, check-in may be at the theatre]
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Occidental Caribe - All Inclusive

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Valentine's Day (14 February) Gala Dinner per adult: USD 35
  • Valentine's Day (14 February) Gala Dinner per child: USD 35 (from 2 to 12 years old)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 15 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. Minimum Spring Break check-in age is 15 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Eurocard, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • Pool access available from 7:00 AM to 7:00 PM
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

All Inclusive Barcelo
All Inclusive Barcelo Punta Cana
All Inclusive Punta Cana Barcelo
Barcelo All Inclusive
Barcelo All Inclusive Punta Cana
Barcelo Punta Cana
Occidental Caribe All Inclusive All-inclusive property
Punta Cana All Inclusive Barcelo
Punta Cana Barcelo
Punta Cana Barcelo All Inclusive
Barcelo Dominican Punta Cana
Barcelo Premium Punta Cana
Barcelo Punta Cana Hotel Punta Cana
Barcelo Punta Cana Resort
Breezes Punta Cana
Occintal Caribe Inclusive inc
Barceló Punta Cana
Occidental Caribe All Inclusive Punta Cana
Barcelo Bavaro Punta Cana
Bavaro Beach Resort
Barcelo Bavaro Beach Punta Cana
Bavaro Beach Hotel
Barceló All Inclusive
Occidental Caribe All Inclusive
Occidental Caribe Punta Cana
Occidental Caribe
Occidental Caribe - All Inclusive Punta Cana
Occidental Caribe - All Inclusive All-inclusive property

Frequently asked questions

What is the cancellation policy at Occidental Caribe - All Inclusive?

Occidental Caribe - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Occidental Caribe - All Inclusive?

As of 7 Nov 2025, prices found for a 1-night stay for 2 adults at Occidental Caribe - All Inclusive on 10 Nov 2025 start from NZ$444.77, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Occidental Caribe - All Inclusive?

Yep, Occidental Caribe - All Inclusive has a free self car park.

Are there any beaches close to Occidental Caribe - All Inclusive?

The closest beach to Occidental Caribe - All Inclusive is Macao Beach (7.9 km).

Is there a spa on site at Occidental Caribe - All Inclusive?

Yep, there is an onsite spa at Occidental Caribe - All Inclusive. It has a hot tub, a sauna and a mud bath. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as deep-tissue massages.

Does Occidental Caribe - All Inclusive have a pool?

Yep, and guests love it! Occidental Caribe - All Inclusive has 3 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 7:00 AM to 7:00 PM.

Does Occidental Caribe - All Inclusive have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Occidental Caribe - All Inclusive?

Occidental Caribe - All Inclusive features 3 outdoor pools, a full-service spa and a nightclub.

Is Occidental Caribe - All Inclusive family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as childcare services in the guestrooms, it's no surprise that Occidental Caribe - All Inclusive is a hit with families.

Does Occidental Caribe - All Inclusive serve breakfast?

Sure does, free buffet breakfast is offered daily between 7:00 AM and 10:30 AM.

Is there a free airport shuttle available at Occidental Caribe - All Inclusive?

No, Occidental Caribe - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Occidental Caribe - All Inclusive?

Yep, they've got a beach bar and 8 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Occidental Caribe - All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Occidental Caribe - All Inclusive?

No, pets and service animals are not allowed.

Is there a golf course on site at Occidental Caribe - All Inclusive?

There isn't one on site, but Cana Bay Golf Club is a short 18-minute walk away.

Reviews

Occidental Caribe - All Inclusive Reviews

6.6

7.0/10

Cleanliness

7.0/10

Staff & service

7.0/10

Amenities

6.6/10

Property conditions & facilities

7.2/10

Eco-friendliness
Rating 10 - Excellent. 452 out of 1595 reviews
Rating 8 - Good. 343 out of 1595 reviews
Rating 6 - Okay. 287 out of 1595 reviews
Rating 4 - Poor. 229 out of 1595 reviews
Rating 2 - Terrible. 284 out of 1595 reviews

Reviews

8/10 Good

rochelle, Gatineau

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service
Occidental Caribe is a beautiful resort with a lot of activities. The staff are nice, though they had difficulties understanding English, they did their best to serve us. The food was good with a lot of international options that changed every day. The snack bar was awesome, and the fresh fruits were the best. This place will be even better if they renovate the rooms, as they are old and don't look clean, though the staff cleaned them every day. I still recommend this resort, which is best for families. Bonus: we had Juan Carlo, who was just a message away and very helpful with everything.
Stayed 7 nights in Jul 2025

8/10 Good

Lawrence F

Liked: Cleanliness, amenities, property conditions & facilities
Our vacation has been good. Expedia and your on premise associates helped make it a special celebration of our anniversary ❤️ As for the hotel, I am impressed with how well it's maintained. The grounds are impeccable. The food is okay, not great. The staff is a mixed bag of those who offer great customer service and those who appear to not want to be here. We believe we received a good value for the money we spent, but probably would not return in the future.
Ocean view from our 4th floor room
Sunset on the beach
Stayed 7 nights in Jul 2025

4/10 Poor

Stephanie

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was terrible, hotel is not clean, staff was not pleasant.
Stayed 4 nights in Jul 2025

10/10 Excellent

MIGUEL Angel

Stayed 3 nights in Jul 2025

6/10 Okay

Kevin

Stayed 4 nights in Jul 2025

4/10 Poor

Jesus Marzo

Travelled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
In the rooms no AC
Stayed 8 nights in Jul 2025

8/10 Good

Dina

Travelled with family
Liked: Staff & service, amenities
The grounds of this hotel are gorgeous and beautiful. Very well kept and maintained. Tons of chairs at the beach and pool area. The pools were very nice and the beach wasn’t a far walk from the pools. However, the restaurant policy was not good. This is in part because upon arrival, we went to make reservations for the restaurants and were told that being we were there for 6 days we were only allowed 2 restaurant reservations, which is NOT stated on their website or on Orbitz. They wanted us to eat the buffet every night. If we had known this, we wouldn’t have booked this place just on that principle alone. Also, to get a reservation you needed to wake up at 7am and then guest services said all restaurants were booked anyway and were put on a waiting list and needed to check back at 2pm, 3pm and 6pm to see if there were any “cancellations”. This was our vacation, we shouldn’t have had to wake up at 7am every day to see if we could eat in a restaurant and then check back 2-3 times a day. Every single day. This policy was idiotic and all staff said this was the occidental caribe’s policy, but I never found this policy on the website and they couldn’t provide it in written form. So, if you don’t mind eating buffet every night then this hotel was for you.
Stayed 6 nights in Jul 2025

10/10 Excellent

Jose oscar

Liked: Cleanliness, amenities, property conditions & facilities
The beds
Stayed 3 nights in Jul 2025

8/10 Good

Juan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff good food
Stayed 8 nights in Jul 2025

8/10 Good

Maribel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bonito el lugar
Stayed 4 nights in Jul 2025

10/10 Excellent

Carmen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Estuvo en este resort celebrants el cumpleaños de mi esposo y nuestra stadia fue por sure dias, desde que llegamos nos dieron una bienvenida muy cariñosa y especial . Un empleado llamado Clifort nos asistio con mucho espero y amabilidad todo el tiempo tambien el señor Juan Carlos nuestro mayordomo nos ayudo en todo momento y siempre estuvo a sus ordenes cuando lo nesecitamos el Juan Carlos realmente es un empleado ejemplar y muy profesional me ayudo con la preparacion del cumpleaños de mi esposo asi como tambien lo dió todo para que nuestra estadia en Occidental Caribe fuera inolbidablemente hermosa. Gracias a Cindy la mayordomo por su cervicio excelente y profesional. A todo el staff gracias por tanto amor y cervicio exelente. Quiero gradecer a Melvin el cocinero del restaurant Japones por su exelente trabajo y su gran cervicio para con nosotros. Gracias a todos y nos vemos pronto si Dios asi lo permite…… desde New York Carmen y Neftali.
Stayed 3 nights in Jul 2025

8/10 Good

JOHANNA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is nice, bed was comfortable They could have more entertainment. There was a Michael Jackson show and a live band that was amazing. A display in the main lobby of where and when they would have live music would have been great. Food was not great, other than the Spanish paella and Japanese restaurant. Staff was ok. The biggest area of opportunity is making the check in process faster. After waiting 2 hours in line at the airport, we waited in line 1 hour in the heat to check in.
Stayed 4 nights in Jul 2025

8/10 Good

Hailey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jul 2025

2/10 Terrible

Adrian, Lexington

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The Resort looks good from the outside. Pool areas are good. The staff is OK. The waitresses are great and that's what makes this resort more enjoyable. Is a 3 star resort and that's being generous. The rooms are horrible (if you travel and you've seen hotels). We changed rooms 3 times!!!... First, the A/C wasn't working properly. Second, toilet wouldn't flush properly and finally the third room was OK compared to the other ones but the bathtub wouldn't drain properly at all. I chopped at piece of my big toe in their pool, inside the pool, (yes, you read it right, chopped) and I had the worst experience after that because they don't freaking care. I made the best of this terrible experience and tried to enjoy it because it was a destination vacation but i would never stay there again or recomend it.
Stayed 7 nights in Jul 2025

8/10 Good

Julio C

Stayed 4 nights in Jul 2025

10/10 Excellent

Carmen

Liked: Amenities
Excellent thread and great for vacation
Stayed 3 nights in Jul 2025

8/10 Good

Bassantram Lalchan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the outside of the property, the artcheture of the building and the layout of the pools and also the landscape of the property. The thing that I didn't like is the rooms inside needs some TLC. For example the floor needs some work like retiles need to replace. Otherwise I will happy to go back to the property.
Stayed 4 nights in Jul 2025

8/10 Good

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nosotros nos casamos alli...esta es mi 5 vez en este hotel...nos encanta...gracias por todo
Stayed 10 nights in Jul 2025

6/10 Okay

Mericris Ordaniel

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The beach and pool are great !The rooms are outdated. The food is very basic and almost the same everyday.
Stayed 7 nights in Jul 2025

10/10 Excellent

Eduard

Liked: Cleanliness, staff & service, property conditions & facilities
The staff very friendly and welcoming love the food and the facilities.
Stayed 3 nights in Jun 2025

10/10 Excellent

Marbys Bravo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean hotel
Stayed 4 nights in Jul 2025

10/10 Excellent

Sabry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2025

2/10 Terrible

Daniel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Maintenance was terrible

Ask multiple times to have maintenance fix our toilet, tv and ac. Never happened then asked to switch rooms, didn’t happen till the next day then bathroom ceiling was leaking and never got fixed
Stayed 4 nights in Jul 2025

10/10 Excellent

Gaby

Liked: Cleanliness, staff & service, property conditions & facilities
Good service, good food, beautiful beach, everything was perfect with the hotel and the staff. Just be careful with the monkey. If you're not going to take a picture , be very careful because it broke my daughter's nose and another person's nose, who was also bleeding. When they told us the price and we said no, the monkey put its nail in my daughter's nose and broke it, it started to bleed. They should have a warning not to get close to the monkey.
Stayed 7 nights in Jul 2025

10/10 Excellent

Juan

Buffet with regular quality. Bread no good, no french Coffe poor. May be was no fresh The rest was perfect Very good service Beach perfect
Stayed 3 nights in Jul 2025