Occidental Caribe - All Inclusive

3.5 star property
Family fun on the beach, with 3 outdoor pools, near Cana Bay Golf Club

Photo gallery for Occidental Caribe - All Inclusive

On the beach, white sand, beach towels, beach massages
3 outdoor pools, open 7:00 AM to 7:00 PM, pool umbrellas, pool loungers
Front of property
Casino
Front of property - evening/night

Reviews

6.4 out of 10

Popular amenities

  • Hot tub
  • Room service
  • All-inclusive
  • Breakfast included
  • Bar
The current price is NZ$374
includes taxes & fees
22 June - 23 June

Explore the area

Map
Carretera Macao - Arena Gorda, s/n, Punta Cana, La Altagracia, 23301
  • Arena Gorda Beach
    ‪15 min walk‬
  • Cana Bay Golf Club
    ‪4 min drive‬
  • Iberostar Golf Course
    ‪9 min drive‬
  • Punta Cana (PUJ-Punta Cana Intl.)
    ‪29 min drive‬

Room options

Superior Room

Highlights

Air conditioning
Connecting rooms available
Fridge
Free minibar items
LCD TV
Blackout curtains
Private bathroom
Hairdryer
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

Superior Room, Sea Facing

Highlights

Air conditioning
Connecting rooms available
Fridge
Free minibar items
LCD TV
Blackout curtains
Private bathroom
Hairdryer
  • 33 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

Family Room

Highlights

Air conditioning
Connecting rooms available
Fridge
Free minibar items
LCD TV
Blackout curtains
Hairdryer
Private bathroom
  • 72 sq m
  • Sleeps 6
  • 1 King Bed

Premium Suite (Level)

Highlights

Air conditioning
Connecting rooms available
Fridge
Free minibar items
LCD TV
Blackout curtains
Separate bedroom
Private bathroom
  • 56 sq m
  • Sleeps 3
  • 1 King Bed

Double Room

Highlights

Air conditioning
Connecting rooms available
Fridge
Free minibar items
LCD TV
Blackout curtains
Hairdryer
Private bathroom
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

Room, Ocean View

Highlights

Air conditioning
Connecting rooms available
Fridge
Free minibar items
LCD TV
Blackout curtains
Hairdryer
Private bathroom
  • 33 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

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About the area

Punta Cana

An all-inclusive stay in Punta Cana awaits you at Occidental Caribe - All Inclusive. You'll be within a 20-minute walk of Cana Bay Golf Club and 2.6 km (1.6 mi) from Arena Gorda Beach. Highlights at this beachfront property include 8 restaurants, 3 outdoor swimming pools and a full-service spa. .A day of pampering can include deep-tissue massages, hot stone massages and detox wraps along with aromatherapy and hydrotherapy. The restaurant, La Hacienda, serves Mexican cuisine and is open for lunch and dinner. With 8 lounge bars and a beach bar to choose from, you can enjoy a drink at the property. Spend the day at the beach and enjoy the on-site free water park, marina and nightclub. Plus you'll find a casino, free Wi-Fi in public areas and a gym. Each morning free buffet breakfast is offered between 7:00 AM and 10:30 AM. There's also the convenience of free self parking. .Attractions within a 15-minute drive of this 3.5-property class Bávaro property include Iberostar Golf Course and Cocotal Golf and Country Club.

What's nearby

  • Arena Gorda Beach - 15 min walk - 1.3 km
  • Cana Bay Golf Club - 4 min drive - 1.5 km
  • Punta Blanca Golf Course - 5 min drive - 2.1 km
  • Iberostar Golf Course - 9 min drive - 6.5 km
  • Macao Beach - 16 min drive - 14.1 km

Getting around

  • Punta Cana (PUJ-Punta Cana Intl.) - 37 min drive

Restaurants

  • ‪La Altagracia - ‬8 min walk
  • ‪La Güira - ‬6 min walk
  • ‪Mangu - ‬6 min drive
  • ‪Sports Bar - ‬6 min walk
  • ‪Ipanema Restaurant - ‬8 min walk

About this property

Occidental Caribe - All Inclusive

Family fun on the beach, with 3 outdoor pools, near Cana Bay Golf Club
Occidental Caribe - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Occidental Caribe - All Inclusive offers its guests a full-service spa, a complimentary water park, a marina, and 3 outdoor swimming pools. There are 8 restaurants on site, as well as a nearby snack bar/deli and a nearby corner/local shop. You can enjoy a drink at one of the bars, which include 8 bars/lounges, a beach bar and a poolside bar. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

Event space at this property measures 87 square feet (8 square metres) and includes conference space. A casino, a children's pool, and a nightclub are also featured at the family-friendly Occidental Caribe - All Inclusive. You'll have access to the indoor pool at a partner property. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Punta Cana property.

  • 798 guestrooms or units
  • 4 levels
  • 7 buildings
  • 8 dining venues
  • 8 bars or lounges
  • 87 sq ft of conference space
  • 8 sq. m of conference space
  • Built in 2000
  • Buffet breakfast (free)
  • Casino
  • Nightclub
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Corner/local shop
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Computer for guest use
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Water dispenser
  • Bar on the beach
  • Bar by the pool
  • Swim-up bar
Occidental Caribe - All Inclusive offers 798 air-conditioned accommodations with iPod docking stations and free minibar items. LCD televisions are featured in guestrooms. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a bath, complimentary toiletries and hairdryers.

This Punta Cana property provides complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is provided on a daily basis.

The on-site spa has 3 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a mud bath, a sauna and a hot tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

English, French, German, Italian, Portuguese, Russian, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 8 bars/lounges
  • 8 restaurants
  • A beach bar
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • La Hacienda
  • Marenostrum
  • Paris
  • Rincon Criollo
  • Tokio

Things to do

  • 23 slot machines
  • 3 gaming tables
  • 3 outdoor pools
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Casino
  • Children's pool
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool (guest access)
  • Kayaking
  • Nightclub
  • Personal motorised watercraft
  • Pilates classes
  • Playground
  • Rock climbing
  • Sailing
  • Sauna
  • Shopping centre
  • Steam room
  • Surfing/bodyboarding
  • Table tennis
  • Tennis
  • Tennis lessons
  • TV in common areas
  • Water skiing
  • Waterslide
  • Windsurfing
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Access to nearby indoor pool
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • Grocery/convenience store
  • In-room babysitting
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 87 square feet of conference space
  • Computer station

Outdoors

  • Beach towels
  • Garden
  • Marina
  • On the beach
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Mud bath
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 4 floors
  • 7 buildings
  • Banquet hall
  • Built in 2000
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 32-inch LCD TV
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heated floor
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
An early check-in fee will be charged
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The check-in location differs from the property location; go to: [During spring break, check-in may be at the theatre]
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Occidental Caribe - All Inclusive

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Valentine's Day (14 February) Gala Dinner per adult: USD 35
  • Valentine's Day (14 February) Gala Dinner per child: USD 35 (from 2 to 12 years old)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 15 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Minimum Spring Break check-in age is 15 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Eurocard, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • Pool access available from 7:00 AM to 7:00 PM
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

All Inclusive Barcelo
All Inclusive Barcelo Punta Cana
All Inclusive Punta Cana Barcelo
Barcelo All Inclusive
Barcelo All Inclusive Punta Cana
Barcelo Punta Cana
Occidental Caribe All Inclusive All-inclusive property
Punta Cana All Inclusive Barcelo
Punta Cana Barcelo
Punta Cana Barcelo All Inclusive
Barcelo Dominican Punta Cana
Barcelo Premium Punta Cana
Barcelo Punta Cana Hotel Punta Cana
Barcelo Punta Cana Resort
Breezes Punta Cana
Occintal Caribe Inclusive inc
Barceló Punta Cana
Occidental Caribe All Inclusive Punta Cana
Barcelo Bavaro Punta Cana
Bavaro Beach Resort
Barcelo Bavaro Beach Punta Cana
Bavaro Beach Hotel
Barceló All Inclusive
Occidental Caribe All Inclusive
Occidental Caribe Punta Cana
Occidental Caribe
Occidental Caribe - All Inclusive Punta Cana
Occidental Caribe - All Inclusive All-inclusive property

Frequently asked questions

What is the cancellation policy at Occidental Caribe - All Inclusive?

Occidental Caribe - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Occidental Caribe - All Inclusive?

As of 16 Jun 2025, prices found for a 1-night stay for 2 adults at Occidental Caribe - All Inclusive on 29 Jun 2025 start from NZ$374.09, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Occidental Caribe - All Inclusive?

Yep, Occidental Caribe - All Inclusive has a free self car park.

Are there any beaches close to Occidental Caribe - All Inclusive?

The closest beach to Occidental Caribe - All Inclusive is Bavaro Beach (12.3 km).

Is there a spa on site at Occidental Caribe - All Inclusive?

Yep, there is an onsite spa at Occidental Caribe - All Inclusive. It has a hot tub, a sauna and a mud bath. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as deep-tissue massages.

Does Occidental Caribe - All Inclusive have a pool?

Yep, and guests love it! Occidental Caribe - All Inclusive has 3 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 7:00 AM to 7:00 PM.

Does Occidental Caribe - All Inclusive have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Occidental Caribe - All Inclusive?

Occidental Caribe - All Inclusive features 3 outdoor pools, a full-service spa and a nightclub.

Is Occidental Caribe - All Inclusive family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as childcare services in the guestrooms, it's no surprise that Occidental Caribe - All Inclusive is a hit with families.

Does Occidental Caribe - All Inclusive serve breakfast?

Sure does, free buffet breakfast is offered daily between 7:00 AM and 10:30 AM.

Is there a free airport shuttle available at Occidental Caribe - All Inclusive?

No, Occidental Caribe - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Occidental Caribe - All Inclusive?

Yep, they've got a beach bar and 8 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Occidental Caribe - All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Occidental Caribe - All Inclusive?

No, pets and service animals are not allowed.

Is there a golf course on site at Occidental Caribe - All Inclusive?

There isn't one on site, but Cana Bay Golf Club is a short 18-minute walk away.

Occidental Caribe - All Inclusive Reviews

Reviews

6.4
Rating 10 - Excellent. 401 out of 1606 reviews
Rating 8 - Good. 340 out of 1606 reviews
Rating 6 - Okay. 285 out of 1606 reviews
Rating 4 - Poor. 242 out of 1606 reviews
Rating 2 - Terrible. 338 out of 1606 reviews

6.8/10

Cleanliness

6.8/10

Staff & service

6.8/10

Amenities

6.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

4/10 Poor

Logan David

Disliked: Property conditions & facilities
Got food poisoning at dinner.
Stayed 4 nights in Mar 2025

6/10 Okay

Biswanath, Pickering

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beach was pretty nice with lots of coconut tress. Food was OK. Washroom was terrible as i was on the 4the floor the water pressur on the shower was very poor. Hard to find english speaking staff.
Stayed 4 nights in Mar 2025

6/10 Okay

Anthony

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Mar 2025

8/10 Good

Diane

Travelled with family
Liked: Staff & service
could have been cleanier
Stayed 7 nights in Mar 2025

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2025

10/10 Excellent

melicia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
THE STAFFS IS THE BEST THING ABOUT THIS PROPERTY. THEY ARE THE FACE THEIR SMILE. THEN THE POOL THE NIGHTLY ACTIVITIES EVERYTHING ABOUT THIS PROPERTY WAS PERFECT BUT THE STAFFS IS THE CHERRY
Stayed 4 nights in Mar 2025

6/10 Okay

Kathryn

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 5 nights in Mar 2025

6/10 Okay

Gabriella

Stayed 5 nights in Feb 2025

4/10 Poor

Fernando A

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The maintenance was very poor. Also, somebody lied us about the visit to another location to sell us something like a contract for timeshare. They don't need to lie because the clients wants share time with family, not in a meeting.
Stayed 4 nights in Mar 2025

6/10 Okay

Michael Frank

Stayed 5 nights in Feb 2025

6/10 Okay

shane Patrick

Travelled with family and small children
Disliked: Property conditions & facilities
Outdated not great food
Stayed 7 nights in Mar 2025

10/10 Excellent

Michelle Lynn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Three couples went on this vacation. This was our second trip to this resort, the other couple has been here 4 times and the third couple it was their first visit. We all had the best time and will be back! Nancy was amazing! She was so helpful! 3 couples went and we were celebrating several things - a 10 year wedding anniversary, a 44 year anniversary and a new engagement that happened while we were there on the beautiful clean beach at sunset! She made sure all three couples had special treatment - rum and chocolate in our room, extra a la carte meals, rose petals, door banners and cute room decorations. She was so attentive and happy to help. Checking in on us and communicating instantly using what's app. Nilson from the buffet and Pizza Hut above the pool snack place was AMAZING in every way. An amazing kind sever and very aware of what was happening. My mother was overheated and about to faint walking out of the buffet one morning and he ran to help me keep her on her feet. He got everyone around to move away and got other staff to get a wheelchair and helped us to the Medical room for a doctors help. He stayed outside the office until we were done to make sure mom was ok and even wheeled her back over to her spot by the pool. He checked in on us daily - filled with smiles and hugs. The BEST. Literally! The food was better than in the summer 2024 when we were there. The bartenders were SO good. They remembered our favourite drinks! Will be back!
Stayed 7 nights in Feb 2025

8/10 Good

Anthony Edward

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very good outside of mediocre food and employees that couldn’t speak English at all.
Stayed 5 nights in Mar 2025

10/10 Excellent

Mahesh

Liked: Cleanliness, staff & service, property conditions & facilities
A good experience
Stayed 4 nights in Mar 2025

2/10 Terrible

Joseph

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was inedible for the most part and gave me food poisoning. Would recommend Riu Palace or another place for your money. Room smelled like mildew and bottled water was inaccessable.
Stayed 5 nights in Mar 2025

6/10 Okay

Raquel

Travelled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Too many people , not the best place for kids with too many drunk kids, too much money for the old property, smell weird on the hallway not going back for sure
Stayed 4 nights in Mar 2025

8/10 Good

Kylie

Travelled with partner
Liked: Cleanliness, staff & service, amenities
For the money we spent, this resort was great. It's not a luxury resort but the beach was beautiful, the rooms clean and always found something to eat.
Stayed 4 nights in Feb 2025

10/10 Excellent

Marino

Travelled with family
Everything was amazing. Good food.
Stayed 3 nights in Mar 2025

8/10 Good

Dylan, Neptune

Travelled with group
Liked: Cleanliness
The resort was exactly what we thought it was based on previously seen reviews. Was perfect for our group of college guys on spring break. The beach, pool, and drinks were great which was all we needed. Food was pretty rough and service was subpar. The room wasn’t terrible but definitely older and limited. All in all we had a great few days but that was definitely attributed to our low standards and lack of sober moments.
Stayed 3 nights in Mar 2025

8/10 Good

Megan

Stayed 5 nights in Mar 2025

10/10 Excellent

Danuneka Alyssa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was commendable! Loved it there and they were so catering towards our needs
Stayed 4 nights in Mar 2025

4/10 Poor

Kiara M

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel is nice but needs an urgent upgrade in its rooms. The suite I got the air conditioner didn't work from day one. I went to the service counter to report it every day I was there, and it wasn't until the night before my departure that they changed my room. The cleanliness of the rooms leaves a lot to be desired, you have to be calling to ask for towels and the water did not go down and it remains stagnant on the shower floor. The casino is a disaster, they only have about 10 very old slots and of them only 6 worked. After 9:30pm there was no activity in the lobby except for the daily shows and after that it was going to sleep because there was nothing to do. Employees are what make your stay better. I give it 2 out of 5 stars. Its sad because the place is beautiful.
Stayed 4 nights in Feb 2025

4/10 Poor

Anna

Food is not tasty, terrible quality of food, too many people, not enough space for everyone
Stayed 7 nights in Feb 2025

8/10 Good

Stepheny

Liked: Cleanliness, property conditions & facilities
Had to make reservation for dinner and could only get 2 of a 5 night so buffet it was. It was good but not what we exspected to have to have every night
Stayed 5 nights in Feb 2025

4/10 Poor

Bavneet

Disliked: Property conditions & facilities
Rooms need renovations, bad smell
Stayed 3 nights in Feb 2025