El Beso Adults Only At Ocean El Faro - All Inclusive

5.0 star property
Adults-only beachfront property with 2 outdoor pools

Photo gallery for El Beso Adults Only At Ocean El Faro - All Inclusive

2 outdoor pools, pool umbrellas, pool loungers
Exterior
Lobby
Reception
Royal Master Suite Sea View El Beso | View from room

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Hot tub
The current price is NZ$848
includes taxes & fees
2 Dec - 3 Dec

Explore the area

View map
Carretera Uvero Alto Bavaro, Punta Cana, 23301
  • Place, Sirenis Aquagames Water Park
    ‪4 min drive‬
  • Place, Macao Beach
    ‪16 min drive‬
  • Place, Bavaro Beach
    ‪44 min drive‬
  • Airport, Punta Cana (PUJ-Punta Cana Intl.)
    ‪60 min drive‬

Room options

Junior Suite El Beso

8.6 out of 10
Excellent
(76 reviews)

Highlights

Air conditioning
Free minibar items
LCD TV
Rainfall showerhead
Private bathroom
Hairdryer
Coffee/tea maker
Cable channels
  • 53 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

Swim Up Junior Suite El Beso

8.0 out of 10
Very good
(19 reviews)

Highlights

Air conditioning
Free minibar items
LCD TV
Rainfall showerhead
Private bathroom
Hairdryer
Coffee/tea maker
Cable channels
  • 53 sq m
  • Sleeps 2
  • 1 King Bed

Rooftop Junior Suite El Beso

8.4 out of 10
Very good
(16 reviews)

Highlights

Air conditioning
Free minibar items
LCD TV
Rainfall showerhead
Jetted bath
Shower/bath combination
Hairdryer
Private bathroom
  • 149 sq m
  • Sleeps 2
  • 1 King Bed

Royal Master Suite Sea View El Beso

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Separate dining area
Air conditioning
Free minibar items
LCD TV
Pillow menu
Bathrobes
Rainfall showerhead
Private bathroom
  • 101 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

Room Junior

  • 52 sq m
  • Sleeps 2

Triple Suite Superior

  • 52 sq m
  • Sleeps 2

Suite Superior

  • 149 sq m
  • Sleeps 2

Suite Master

  • 101 sq m
  • Sleeps 2

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About the area

Punta Cana

A luxury stay in Punta Cana awaits you at El Beso Adults Only At Ocean El Faro - All Inclusive. You'll be 9.6 km (5.9 mi) from Macao Beach and 35.2 km (21.9 mi) from Bavaro Beach. Highlights at this all-inclusive property include 2 outdoor swimming pools, 3 bars/lounges and a full-service spa. .A relaxing day at Despacio Spa Centre can include massages, body wraps and facials along with hydrotherapy and mani/pedis. The restaurant, Pez Dama (No kids allow), serves international cuisine and is open for breakfast, lunch and dinner. The property's own beach bar and poolside bar are nice places to enjoy a drink. Spend the day at the beach where you'll find free cabanas, and enjoy the on-site nightclub and 24-hour gym. 12056 square feet (1120 square metres) of event facilities include 4 meeting rooms and conference space, and other business amenities include a business centre. Additionally, you'll find free Wi-Fi in public areas, an outdoor tennis court and a hot tub. Free buffet breakfast is available daily between 6:30 AM and 10:00 AM. There's also the convenience of free self parking. .Attractions within a 30-minute drive of this 5-property class Uvero Alto property include Sirenis Aquagames Water Park and Cana Bay Golf Club.

What's nearby

  • Sirenis Aquagames Water Park - 4 min drive - 1.8 km
  • Macao Beach - 16 min drive - 10.8 km
  • Cana Bay Golf Club - 25 min drive - 17.6 km
  • Arena Gorda Beach - 28 min drive - 21.0 km
  • Bavaro Beach - 44 min drive - 32.6 km

Getting around

  • Punta Cana (PUJ-Punta Cana Intl.) - 41 min drive

Restaurants

  • ‪Carnival - ‬12 min walk
  • ‪Wink - ‬5 min walk
  • ‪Spoon - ‬6 min walk
  • ‪Coco Cafe - ‬4 min walk
  • ‪The Strip Grill - ‬8 min walk

About this property

El Beso Adults Only At Ocean El Faro - All Inclusive

Adults-only beachfront property with 2 outdoor pools
El Beso Adults Only At Ocean El Faro - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Hit the beach and work on your tan in the sunloungers (chaise longues) or relax in the shade with complimentary cabanas and umbrellas. At El Beso Adults Only At Ocean El Faro - All Inclusive, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available daily. There's a restaurant on site. For a drink, you can stop by one of the on-site bars, including 2 swim-up bars and 3 bars/lounges. WiFi is free in public spaces. This Colonial property also offers outdoor tennis courts, a health club and a hot tub. Free self parking is available.

Smoking is allowed in designated areas at this 5-star Punta Cana property.

  • 279 guestrooms or units
  • 3 levels
  • 8 buildings
  • 2 swim-up bars
  • 3 bars or lounges
  • 12056 sq ft of conference space
  • 1120 sq. m of conference space
  • Built in 2018
  • Buffet breakfast (free)
  • Nightclub
  • Cabanas on the beach (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • ATM
  • On-site shopping
  • Lift
  • Smoking in designated areas
  • Water dispenser
  • Bar on the beach
  • Bar by the pool
  • Dining venue
El Beso Adults Only At Ocean El Faro - All Inclusive offers 279 air-conditioned accommodations with free minibar items and a safe. LCD televisions come with cable channels.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can indulge in a pampering treatment at the property's full-service spa, Despacio Spa Centre. Services include facials, body wraps, body treatments and manicures and pedicures. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including hydrotherapy. The spa is open daily.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • 2 swim-up bars
  • 3 bars/lounges
  • A beach bar
  • A poolside bar
  • A restaurant

Restaurants on site

  • Blue Moon (No kids allow)
  • Dolce Vita (Kids Allow)
  • Margarita (Kids allow)
  • Pez Dama (No kids allow)
  • Sakura (Kids Allow)

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Beach volleyball
  • Bowling alley
  • Full-service spa
  • Hot tub
  • Nightclub
  • Outdoor tennis court
  • Sauna
  • Scuba diving
  • Shopping centre
  • Snorkelling
  • Tennis lessons

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 12,056 square feet of conference space
  • 4 meeting rooms
  • Business centre

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • On the beach
  • Outdoor entertainment area
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Body wraps
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • 8 buildings
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 2018
  • Colonial architecture
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Lifeguards
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property is an adults only section located in the Ocean El Faro hotel.
This adults-only property is located within an all-ages resort; common areas and some facilities are shared. Guests have access to facilities and services at the entire resort.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Safety Programme (H10 Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express, debit cards and cash. This property uses a grey water recycling system. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Safety Programme (H10 Hotels) guidelines.

We should mention

  • This is an adults-only property and children 17 years old and younger aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Ocean El Faro El Beso Adults All Inclusive Resort Punta Cana
Ocean El Faro El Beso Adults All Inclusive Resort
Ocean El Faro El Beso Adults All Inclusive Punta Cana
Ocean El Faro El Beso Adults All Inclusive
Ocean El Faro El Beso Adults All Inclusive
Resort Ocean El Faro El Beso Adults Only All Inclusive
Ocean El Faro El Beso Adults Only All Inclusive Punta Cana
Ocean El Faro El Beso Adults All Inclusive Resort Punta Cana
Ocean El Faro El Beso Adults All Inclusive Resort
Ocean El Faro El Beso Adults All Inclusive Punta Cana
Ocean Faro Beso Inclusive
Ocean El Faro El Beso Adults Only All Inclusive
El Beso Adults Only At Ocean El Faro All Inclusive
El Beso Adults Only At Ocean El Faro - All Inclusive Punta Cana

Frequently asked questions

What is the cancellation policy at El Beso Adults Only At Ocean El Faro - All Inclusive?

El Beso Adults Only At Ocean El Faro - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at El Beso Adults Only At Ocean El Faro - All Inclusive?

As of 20 Nov 2025, prices found for a 1-night stay for 2 adults at El Beso Adults Only At Ocean El Faro - All Inclusive on 2 Dec 2025 start from NZ$848.11, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at El Beso Adults Only At Ocean El Faro - All Inclusive?

Yep, El Beso Adults Only At Ocean El Faro - All Inclusive has a free self car park.

Are there any beaches close to El Beso Adults Only At Ocean El Faro - All Inclusive?

The closest beach to El Beso Adults Only At Ocean El Faro - All Inclusive is Bavaro Beach (26.4 km).

Is there a spa on site at El Beso Adults Only At Ocean El Faro - All Inclusive?

Yep, Despacio Spa Centre is available for guests. It has a hot tub and a sauna. You'll enjoy heaps of services like body wraps, facials and body treatments.

Does El Beso Adults Only At Ocean El Faro - All Inclusive have a pool?

Yep, and guests love it! El Beso Adults Only At Ocean El Faro - All Inclusive has 2 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at El Beso Adults Only At Ocean El Faro - All Inclusive?

El Beso Adults Only At Ocean El Faro - All Inclusive features 2 outdoor pools, a full-service spa and a nightclub.

Is El Beso Adults Only At Ocean El Faro - All Inclusive family-friendly?

No, El Beso Adults Only At Ocean El Faro - All Inclusive is an adults-only property.

Does El Beso Adults Only At Ocean El Faro - All Inclusive serve breakfast?

Yeah, complimentary buffet brekkie is offered daily from 6:30 AM to 10:00 AM.

Is there a free airport shuttle available at El Beso Adults Only At Ocean El Faro - All Inclusive?

No, El Beso Adults Only At Ocean El Faro - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at El Beso Adults Only At Ocean El Faro - All Inclusive?

Yep, they've got a beach bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at El Beso Adults Only At Ocean El Faro - All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at El Beso Adults Only At Ocean El Faro - All Inclusive?

No, only service animals are allowed.

El Beso Adults Only At Ocean El Faro - All Inclusive Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 632 out of 1149 reviews
Rating 8 - Good. 266 out of 1149 reviews
Rating 6 - Okay. 138 out of 1149 reviews
Rating 4 - Poor. 59 out of 1149 reviews
Rating 2 - Terrible. 54 out of 1149 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Ronnie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the different pool options and Lazy river and different meal options My Butler Deiby kept me well informed on daily events and the housekeeper Erica kept my room spotless
Stayed 7 nights in Aug 2025

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best Food options, very comfort rooms and excellent for families and El Beso for couples
Stayed 5 nights in Aug 2025

10/10 Excellent

Kevin Rolando Salas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
⭐️⭐️⭐️⭐️⭐️ Mi esposo & yo tuvimos la oportunidad de hospedarnos en EL BESO, para nuestra luna de miel, & fue simplemente espectacular! Desde el primer momento nos sentimos bienvenidos! Todo el lugar es hermoso, con detalles que hacen la experiencia realmente inolvidable. Queremos destacar especialmente a nuestro concierge, Carlos Enrique, quien fue increíble. Siempre atento, amable & dispuesto a ayudarnos en todo momento. Gracias a él nuestra estadía fue aún más especial, ya que se aseguró de que cada detalle estuviera perfecto. La pasamos estupendo, disfrutamos de la comida, las instalaciones &, sobre todo, del excelente servicio brindado por Carlos! Sin duda recomendamos este lugar para quienes quieran vivir unas vacaciones únicas & memorables. La próxima vez vendremos con nuestro hijo! ❤️
Stayed 5 nights in Aug 2025

8/10 Good

Khaymia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stayed at el beso; we stayed in the swim up suite. However, it was many hiccups in the beginning. Our first room was not cleaned properly and it had a very bad smell so we had to request a room change. At first they were trying to send housekeeping to clean up the room but we just wanted an entirely different room. We received our new room and it was much better and we were pleased. The resort does an extermination and it was cockroaches crawling out from everywhere outside of our door. We had to place towels under the door so they couldn’t get in; it was really disgusting and gross. In addition to these hiccups the resort is huge and the grounds are very well kept and maintained. The staff there was really nice and greeted us with warm smiles. I had a concierge named Carlos buayone and he was awesome; he made sure our stay was comfortable and anything we needed he made sure that it got done. For example, booking the reservations for the speciality restaurants and making sure we had a trolley to take us to and from the restaurants. If it wasn’t for the few hiccups this resort would’ve been 5 stars. The food and drinks are good and there’s plenty of options for everyone.
Stayed 3 nights in Aug 2025

10/10 Excellent

Ashley, Antioch

Stayed 4 nights in Aug 2025

10/10 Excellent

Ashley

Liked: Cleanliness, property conditions & facilities
I bad and amazing ppl
Stayed 5 nights in Aug 2025

8/10 Good

Rafael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pro: good Wi-Fi signal, staff is great (friendly and happy), clean, we were assigned Jose Miguel as our butler, he was excellent. Jose was helpful and always in a good mood, great person. Things that can improve: food and entertainment.
Stayed 6 nights in Aug 2025

6/10 Okay

Junior Corrian

Travelled with partner
Liked: Property conditions & facilities
Was ok. Food wasn’t good, only good thing was the lazy river. Specialty restaurant wasn’t good - Italia. We ended up only eating at the buffet which had mediocre food. Never got my wine for my room. Overall I rested but waste of money
Stayed 3 nights in Aug 2025

6/10 Okay

mujahid

Liked: Cleanliness
Disliked: Staff & service
Hot tub didnt work. Room service limited staff seemed bothered. Pools clean food good.
Stayed 5 nights in Aug 2025

8/10 Good

Samantha, Upper Darby

Liked: Cleanliness, amenities
My stay was awesome, Carlos my concierge made sure my stay was great. He did everything in his power to make sure I was satisfied. I had the best time although I was not at the resort most of the time because I was on excursions when I was at the resort I had an amazing fantastic time. Everyone was friendly staff, travelers, etc.. my only issue was that the elevator did not work and I end up having a swollen knee from going up three flight of steps when I got home, but other than that, everything else was amazing!
Stayed 5 nights in Aug 2025

2/10 Terrible

Corrine Shyne

Travelled with partner, Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
Our stay at the El Beso resort was overall very disappointing. From the start of the trip, even though our reservation was for 6 people, our rooms were on either side of the resort, meaning to get to each other we would have to walk the whole resort. Next with our rooms, some of the drinks that were in the fridge were already opened, the hot tub on the rooftop (which was an upcharged room) was not working and maintenance needed to be called. One of the rooftop rooms was even missing the outdoor swing chair, which was never resolved. Moving on to the actual resort, the food options were very limited. Much of the options were repeated throughout the restaurants, and lacked overall quality. We can say that a few of the restaurants did have good service, however it came with very long wait times. Another thing to mention is that some of the restaurants needed to be reserved first thing in the morning to get a spot in the evening, and others were first come first serve, in which at one time, we were turned away service because of not following the dress code (wearing Birkenstocks which were not considered ‘close-toed’), when the previous day we were accepted service at the same restaurant for wearing the same type of shoes. Next, the pools, which were probably about the only thing that was good and consistent. The lazy river was great and we spent a lot of time in there. Our concierge (Carlos E.) was amazing, and helped us figure out a lot of these problems.
Stayed 5 nights in Aug 2025

10/10 Excellent

Mitchel

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food and amenities were great! Kevin, our Guest Experience Specialist, was very helpful in booking dinner reservations too!
Stayed 7 nights in Jul 2025

10/10 Excellent

Jesse Angel, Phoenix

Stayed 5 nights in Jul 2025

8/10 Good

Melissa Ann

Travelled with partner
Liked: Cleanliness, amenities
I really enjoyed my swim up junior suite & the bartender lady that always made sure our cups were full! But we've had people just walk into our room without even knocking sometimes. Throughout our 6 day stay, it happened about 4 or 5 times. They would either knock once & walk in or not knock at all.. but just invite themselves in. I couldn't even find a "do not disturb" sign anywhere in the room to put on the door. The dining options were okay! The "you have to reserve early in the morning" just to have a good time for dinner were crazy. The Italian spot didn't have lasagna when I ordered and also gave us tiny portions. Hibachi was great but having so many people at one table leaves you with little portions of food. Margarita was great but service was slow & we had our room number down but everyone else was being seated before us, even though we were there before them! Route 66 was okay food, I felt like the hostess catered only to people that looked like her or talked like her.. but our waitress was fantastic! Our room was always clean and we always had towels! They cleaned the pools regularly which was also great! The alcohol was limited if you're not privileged.. as an "all inclusive" that was bogus. We could only have certain alcohol brands since we had "silver" bracelets. Our "ride" never picked us up at the desired time for our luggage's to be brought to the front for us to check out, so we walked. But overall, I had a great time. I would say 3.5/5 stars!
El beso adults only main lobby!
Swim up junior suite
Stayed 6 nights in Jul 2025

10/10 Excellent

SEAN ANDRE

Stayed 4 nights in Jun 2025

10/10 Excellent

Gage

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Over all, this was a great trip! The food was amazing at the Steakhouse, Pez Dama, Italian Restaurant and so much more! The steaks could be better. Other than the food, the room was disappointing. We booked a rooftop room with a jacuzzi tub on the roof top, and a jacuzzi tub in the bathroom upstairs. Both tubs took well over an hour and a half to full, and there was no hot water!!! The shower in the bathroom on the first floor was the only bathroom/source of hot water! The swim up bar, and pools were amazing! Great drinks and amazing bartenders! The butlers don’t do as they should, at least ours didn’t. He only responded to our texts every 12 hours or so, and half of the time, it was after we already did the task ourselves! The strip mall on the resort was gorgeous! They hosted events every night, from vendors, silent disco, karaoke, dancing, and so much more!! The club at night was great, adults only 11p-2a. Bartenders were great there, and so were the drinks. Basically, the only downfall was our room. This was a romantic trip, we got engaged. The tubs took forever to fill, no hot water, the floors in the room had a residue on them, and you can just tell they didn’t take their time building the suites! But over all, it was beautiful, great service, amazing property, and good food!!!
Stayed 8 nights in Jul 2025

10/10 Excellent

Silvia, Orlando

Liked: Cleanliness, staff & service, property conditions & facilities
Very good service
Stayed 3 nights in Jul 2025

10/10 Excellent

Diego

Stayed 5 nights in Apr 2025

4/10 Poor

CHARLYNE

Stayed 4 nights in Jul 2025

4/10 Poor

Isabella A

Disliked: Staff & service
Food was poor. Mosquitoes all around our room and didn’t accommodate.
Stayed 3 nights in Jul 2025

8/10 Good

Justin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property with great staff. I had a couple hiccups during my stay, but the staff addressed them quickly.
Stayed 6 nights in Jul 2025

8/10 Good

Pedro A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the way the staff delivers service, they were very attentive and appreciative. What I didn’t like was the response to fixed problems, my room was extremely hot for a couple of days the tv didn’t have any premium channels I was watching Spanish movies whenever I was in the room at night. I do believe they can provide better service in those areas.
Stayed 6 nights in Jul 2025

2/10 Terrible

Sharein

Stayed 7 nights in Jul 2025

6/10 Okay

Randy

Liked: Staff & service
Stayed 5 nights in Jul 2025

10/10 Excellent

Gabrielle Nicole

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was beautiful. They do seem to have a handful of stray cats, but they dont bother, and honestly there werent too many. The rooms were very clean, the pool staff and bartenders were very attentive. We had a swim up suite and it was worth EVERY penny. The luxury of having a pool at 1 AM was great. We also had our own Concierge Jose, who was nothing short of amazing. He provided our pool towels, got us anything we needed, made our dinner reservations. Overall it was an amazing resort and we will surely be returning.
Stayed 4 nights in Jul 2025