Ocean El Faro Resort - All Inclusive

5.0 star property
Luxury property on the beach, with 2 outdoor pools

Photo gallery for Ocean El Faro Resort - All Inclusive

Exterior
Privilege Junior Suite Vista Piscina Roof Top
Lobby sitting area
Privilege Royal Master Suite
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • On private beach
  • Bar
The current price is NZ$654
includes taxes & fees
29 June - 30 June

Explore the area

Map
Carretera Uvero Alto, Punta Cana, La Altagracia, 23000
  • Macao Beach
    ‪13 min drive‬
  • Sirenis Aquagames Water Park
    ‪15 min drive‬
  • Cana Bay Golf Club
    ‪22 min drive‬
  • Punta Cana (PUJ-Punta Cana Intl.)
    ‪42 min drive‬

Room options

Junior Suite Garden View

8.6 out of 10
Excellent
(226 reviews)

Highlights

Balcony
Private hot tub
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LCD TV
  • 53 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

Junior Suite Vista Piscina

8.4 out of 10
Very good
(95 reviews)

Highlights

Balcony
Private hot tub
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LCD TV
  • 53 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

Junior Suite Swim Up

8.6 out of 10
Excellent
(29 reviews)

Highlights

Balcony
Private hot tub
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free minibar items
LCD TV
Sofa bed - double
  • 53 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Privilege Master Suite Swim Up - Adults Only

Highlights

Balcony
Separate dining area
Separate sitting area
Private hot tub
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
  • 111 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Privilege Royal Master Suite

Highlights

Balcony
Separate dining area
Separate sitting area
Private hot tub
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
  • 101 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite Roof Top

7.0 out of 10
Good
(22 reviews)

Highlights

Balcony
Private hot tub
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LCD TV
  • 127 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

Privilege Junior Suite vista Jardín

8.6 out of 10
Excellent
(8 reviews)

Highlights

Balcony
Private hot tub
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
  • 58 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

Privilege Junior Suite Pool View

8.0 out of 10
Very good
(4 reviews)

Highlights

Balcony
Private hot tub
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
  • 58 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

Privilege Junior Suite Vista Piscina Roof Top

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Balcony
Private hot tub
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free minibar items
LCD TV
  • 137 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Suite Standard With Pool View

  • Sleeps 2
  • 1 Single Sofa Bed and 1 Queen Bed

Suite Luxury With Sea View

  • Sea view
  • Sleeps 2
  • 2 Queen Beds

Room Superior With Garden View

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

Suite Superior With Pool View

  • Sleeps 4
  • 2 Queen Beds

Suite Premium With Pool View

  • Sleeps 4
  • 2 Queen Beds

Suite Superior With Garden View

  • Sleeps 4
  • 2 Queen Beds

About the area

Punta Cana

A luxury stay in Punta Cana awaits you at Ocean El Faro Resort - All Inclusive. You'll be 8.4 km (5.2 mi) from Macao Beach and 18 km (11.2 mi) from Arena Gorda Beach. Highlights at this all-inclusive property include 10 restaurants, 2 outdoor swimming pools and a full-service spa. .A day of pampering can include massages, facials and body treatments along with access to the sauna and steam room. The buffet restaurant, El Mercado, serves international cuisine and is open for breakfast, lunch and dinner. With 13 lounge bars and a beach bar to choose from, you can enjoy a drink at the property. Spend the day at the private beach where you'll find free cabanas, and enjoy the on-site free water park and nightclub. 6028 square feet (560 square metres) of event facilities include 4 meeting rooms and conference space, and other business amenities include a business centre. Other amenities include free Wi-Fi in public areas, a 24-hour gym and a lazy river. Free buffet breakfast is available daily between 6:30 AM and 10:00 AM. There's also the convenience of free self parking. .Within a 20-minute drive of this 5-property class Uvero Alto property, attractions include Sirenis Aquagames Water Park and Cana Bay Golf Club.

What's nearby

  • Macao Beach - 13 min drive - 9.3 km
  • Sirenis Aquagames Water Park - 15 min drive - 6.8 km
  • Cana Bay Golf Club - 22 min drive - 16.5 km
  • Iberostar Golf Course - 23 min drive - 20.7 km
  • Arena Gorda Beach - 28 min drive - 19.4 km

Getting around

  • Punta Cana (PUJ-Punta Cana Intl.) - 45 min drive

Restaurants

  • ‪Lobby Bar - ‬11 min walk
  • ‪El Mercado - ‬8 min walk
  • ‪Beach Club El Faro - ‬1 min walk
  • ‪Sports Bar - ‬7 min walk
  • ‪Carnival - ‬9 min drive

About this property

Ocean El Faro Resort - All Inclusive

Luxury property on the beach, with 2 outdoor pools
Ocean El Faro Resort - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Step outside to unwind on the sandy beach. Hit the beach and work on your tan in the sunloungers (chaise longues) or relax in the shade with complimentary cabanas and umbrellas. At Ocean El Faro Resort - All Inclusive, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily. There are 10 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 3 swim-up bars and 13 bars/lounges. A computer station is on site and WiFi is free in public spaces. This Colonial property also offers a complimentary water park, a complimentary children's club and a children's pool. Self parking is free.

Smoking is allowed in designated areas at this 5-star Punta Cana property.

  • 911 guestrooms or units
  • 3 levels
  • 18 buildings
  • 10 dining venues
  • 3 swim-up bars
  • 13 bars or lounges
  • 6028 sq ft of conference space
  • 560 sq. m of conference space
  • Built in 2018
  • Buffet breakfast (free)
  • Nightclub
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Cabanas on the beach (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Lift
  • Smoking in designated areas
  • Water dispenser
  • Bar on the beach
  • Bar by the pool
Ocean El Faro Resort - All Inclusive offers 911 air-conditioned accommodations with Hot tubs and free minibar items. Rooms open to balconies. 49-inch LCD televisions come with cable channels. Bathrooms include a separate bath and shower with in-room jetted baths, a rainfall showerhead and a hydromassage showerhead. Bathrooms are also outfitted with hairdryers.

This Punta Cana property provides complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include espresso makers and a ceiling fan. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the property's full-service spa. Services include facials, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

Eco-certified property
This property participates in Biosphere – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • 10 restaurants
  • 13 bars/lounges
  • 3 swim-up bars
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Blue Moon
  • Dolce Vita
  • El Mercado
  • Route 66
  • Sakura

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Arcade/game room
  • Archery
  • Beach volleyball
  • Billiards/pool table
  • Bowling alley
  • Children's pool
  • Free children's club
  • Free water park
  • Full-service spa
  • Lazy river
  • Nightclub
  • Playground
  • Shopping
  • Waterslide

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Bowling alley
  • Children's pool
  • Free children's club
  • Free rollaway/extra bed
  • Free water park access
  • Laundry facilities
  • Lazy river
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 4 meeting rooms
  • 6,028 square feet of conference space
  • Business centre
  • Computer station

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • On a private beach
  • Picnic area
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Lift (150 centimetre wide door)
  • Magnifying mirror
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant

More

  • 18 buildings
  • 3 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 2018
  • Colonial architecture
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free rollaway/extra bed

Bathroom

  • Hair dryer
  • Hydromassage showerhead
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch LCD TV with cable channels

Food and drink

  • Espresso maker
  • Free stocked minibar
  • Limited room service
  • Meal delivery service
  • Restaurant dining guides

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Safety Programme (H10 Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. This property uses a grey water recycling system. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Safety Programme (H10 Hotels) guidelines.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Ocean El Faro Resort All Inclusive Punta Cana
Ocean El Faro Resort All Inclusive
Ocean El Faro All Inclusive Punta Cana
Ocean El Faro Resort All Inclusive Punta Cana
Ocean El Faro Resort All Inclusive
Ocean El Faro All Inclusive Punta Cana
Ocean El Faro All Inclusive
Ocean Faro Inclusive Inclusive
Ocean El Faro Resort - All Inclusive Punta Cana
All-inclusive property Ocean El Faro Resort - All Inclusive
Ocean El Faro Resort - All Inclusive Punta Cana
Ocean El Faro All Inclusive
Ocean El Faro Resort - All Inclusive All-inclusive property

Frequently asked questions

What is the cancellation policy at Ocean El Faro Resort - All Inclusive?

Ocean El Faro Resort - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Ocean El Faro Resort - All Inclusive?

As of 23 Jun 2025, prices found for a 1-night stay for 2 adults at Ocean El Faro Resort - All Inclusive on 29 Jun 2025 start from NZ$653.58, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Ocean El Faro Resort - All Inclusive?

Yep, Ocean El Faro Resort - All Inclusive has a free self car park.

Are there any beaches close to Ocean El Faro Resort - All Inclusive?

The closest beach to Ocean El Faro Resort - All Inclusive is Bavaro Beach (23.7 km).

Is there a spa on site at Ocean El Faro Resort - All Inclusive?

Yep, there is an onsite spa at Ocean El Faro Resort - All Inclusive. It has a steam room and a sauna. You'll enjoy heaps of services like facials and body treatments.

Does Ocean El Faro Resort - All Inclusive have a pool?

Yep, and guests recommend it! Ocean El Faro Resort - All Inclusive has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

Does Ocean El Faro Resort - All Inclusive have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Ocean El Faro Resort - All Inclusive?

Ocean El Faro Resort - All Inclusive features a private beach, 2 outdoor pools and a full-service spa. All guestrooms come with Hot tubs, Private jetted baths and hydromassage showerheads.

What makes Ocean El Faro Resort - All Inclusive a romantic place to stay?

A private beach and couples dining, as well as Hot tubs and Jetted bath in the guestrooms, help set the scene for a romantic weekend at Ocean El Faro Resort - All Inclusive.

Is Ocean El Faro Resort - All Inclusive family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as free extra beds in the guestrooms, it's no surprise that Ocean El Faro Resort - All Inclusive is a hit with families.

Are there hot tubs in the rooms at Ocean El Faro Resort - All Inclusive?

Yep, all rooms come with private hot tubs.

Does Ocean El Faro Resort - All Inclusive serve breakfast?

Sure does, complimentary buffet breakfast is on offer daily from 6:30 AM to 10:00 AM.

Is there a free airport shuttle available at Ocean El Faro Resort - All Inclusive?

No, Ocean El Faro Resort - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Ocean El Faro Resort - All Inclusive?

Yep, they've got a beach bar and 10 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Ocean El Faro Resort - All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Ocean El Faro Resort - All Inclusive?

No, only service animals are allowed.

Ocean El Faro Resort - All Inclusive Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 1403 out of 2803 reviews
Rating 8 - Good. 641 out of 2803 reviews
Rating 6 - Okay. 360 out of 2803 reviews
Rating 4 - Poor. 204 out of 2803 reviews
Rating 2 - Terrible. 195 out of 2803 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Scott A

Travelled with family
Liked: Cleanliness, staff & service, amenities
This property was lovely, my family loved the lazy river! The pools were exceptional clean. Food was 7 out of 10 The buffet had an awful order which for me was difficult to eat in the dining area. The restaurants were descent and tasty food. The Ocean Burger was AWESOME my kids loved the burgers and fries daily at pool. Beach area was perfect! Only 2 things I would like to see change at this property THE LOUNGE CHAIRS were broken and cheaply made you break your back trying to get off them, they need to replace these loungers. The toilets in the bathroom were like camper toilets haha. Other than that we def would return!
Stayed 5 nights in Mar 2025

10/10 Excellent

Ronald

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone who works at this resort is amazing loved everything about it our kids also had a great time. We also had a butler his name was Jose’ anything we needed he was there all I had to do is message him I don’t know how gets everything done so fast best experience ever . We will be back and I hope I can request Jose’ again😁
Stayed 6 nights in Mar 2025

10/10 Excellent

Sheresa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the property and the staff treats you so good. Will be back soon!
Stayed 5 nights in Mar 2025

10/10 Excellent

Kaan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ocean El Faro is a solid 4- to 4 1/2 star hotel. Strengths are many and include: - New, lovely, clean, well maintained facilities including rooms, pools, lazy river, main lobby; - Friendly and hard working staff - waiters, bartenders, towel service, maid service, concierge; - Lovely sandy beach with little to no seaweed (surf can be rough for young and elderly with patches of reef); - Sakura asian restaurant, Ocean burgers, breakfast/lunch/dinner buffet (excellent bread and variety), and Mike's cafe (great coffee and variety) are food highlights; - Filled with young families to small groups of twenty somethings, elderly couples; - Great value. To be improved: - Restaurants - Sakura sets the standard, showing what the hotel is capable of. But the Italian, Mexican, and American restaurants were disappointing. - Room maintenance - spotty sometimes (e.g., no hand or face towels for a couple of days).
Stayed 7 nights in Mar 2025

8/10 Good

estephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

6/10 Okay

Cydmarie

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Jason

Stayed 7 nights in Mar 2025

10/10 Excellent

Chloe

Liked: Cleanliness, staff & service, property conditions & facilities
My group and I loved our stay here. We were able to try a new restaurant every night, rotate between tanning on the beach or by the pool, and relax from the comfort of the balcony in our room. The staff here was excellent and very involved, especially our concierge Jose! He was very attentive to helping us acquire any drinks, toiletries, and assist in making reservations each night! Overall we loved our stay at Ocean El Faro!
Stayed 7 nights in Mar 2025

6/10 Okay

Atoor

Stayed 6 nights in Mar 2025

8/10 Good

James

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
The rooms require some repair with electrical and balcony doors, but overall a great place to stay with the family
Stayed 6 nights in Mar 2025

10/10 Excellent

Nichol Marie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked how there was so much to do with my young teen son from chess, swimming, gaming, pool tables, air hockey, lazy river, etc. !
Stayed 7 nights in Mar 2025

8/10 Good

Reba

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ocean El Faro Resort Review (March 2025) Flights (Flair Airlines): Pre-purchase baggage online to save money; 2 large suitcases and 1 carry-on cost $250 each way. Seat selection was difficult, but families with children were seated together automatically. Food options were basic; avoid the mac and cheese. Transfers: Confirm transfer details if booking through Expedia; pre-arranged transportation is cheaper. Recommended service: CJ Transfer Punta Cana. Customer Service: The lobby offered a great atmosphere, but service across the resort was inconsistent. Concierge Jose was excellent, but check-out was frustrating due to unresolved charges. Beach and Pools: The beach is scenic but not ideal for swimmers due to rough waters and coral. The pool near the lobby was lively, though bar service was slow. Chairs were available early morning; tipping is encouraged. Rooms: Rooms were comfortable and well-equipped, though there were issues with bed configurations and occasional pests. No turndown service or towel animals were provided. Dining: The Japanese restaurant was excellent, but the steakhouse was underwhelming. The buffet was convenient, with breakfast being a highlight. Amenities: The lazy river and kids’ activities, including the waterpark and Daisy Club, were fun and well-managed. Night markets featured aggressive vendors, so bargaining was key. Overall, the resort was a 4/5
Stayed 7 nights in Mar 2025

8/10 Good

Luca Cyril

Stayed 4 nights in Mar 2025

6/10 Okay

Marnie Elizabeth

Travelled with family
Liked: Staff & service
Not enough lounge chairs and people reserve. Lazy river tubes are never available. People hoard them all day. Food is so so. Too big of a resort.
Stayed 4 nights in Mar 2025

6/10 Okay

Freshta

Stayed 7 nights in Mar 2025

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jose was awesome! Got us everything we needed and was very helpful.
Stayed 6 nights in Mar 2025

10/10 Excellent

Yurilda

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoy the food and activities. Love the Expedia concierge that booked my dining options.
Stayed 3 nights in Mar 2025

10/10 Excellent

Cleevence

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 5 nights in Mar 2025

10/10 Excellent

Walter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2025

4/10 Poor

Jessica Rae

Disliked: Staff & service, property conditions & facilities
I didn’t like the hospitality of the staff, limited breakfast and lunch options, pools were dirty
Stayed 5 nights in Mar 2025

10/10 Excellent

Oleksander M

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing stay at Ocean El faro, we upgraded to the adults only and got more access to the pools for only adults and the restaurant (Pez Dama, which the food was delicious). Jose was our concierge and he made our stay amazing! He reserved us restaurants, and whatever questions we’d have, he’d answer them. He is super welcoming and friendly! The resort has a great layout and so much area for swimming and beach. We enjoyed the walking and if walking isn’t for you there’s golf carts to pick you up. At night there’s a section with many restaurants that felt like a little village with everyone there. We loved how there are so many activities for everyone, we didn’t have kids but saw many and they have many things to do as well. I’d recommend this resort if you also have a large group of people you want to go with, it’s perfect for reunions, or just family/friend vacations!
Stayed 9 nights in Mar 2025

4/10 Poor

Lotyata

Travelled with partner
Disliked: Cleanliness, staff & service
At nights a lot of roaches ran around. Even while events were going on.
Stayed 4 nights in Mar 2025

8/10 Good

Radenko

Travelled with family
Liked: Cleanliness, staff & service, amenities
We loved our butler Jose! He was super helpful with all our needs and took Excellent care of us all!
Stayed 7 nights in Mar 2025

10/10 Excellent

Jordi Rae

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

JoAnn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My teenagers and I had a wonderful stay here. What made it very nice was our personal concierge, Jose. Anytime we needed anything, we just sent him a text and we received what we needed within minutes. He took care of all of our dining reservations, anything we needed for the room – extra bottled water or towels, and arranged for a convenient check out. If you stay here, be sure to request Jose! He was very professional, friendly and attentive.