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Ocean El Faro Resort - All Inclusive

5.0 star property

Photo gallery for Ocean El Faro Resort - All Inclusive

Exterior
Creator video - submitted by Escape Theory
Lobby
Exterior
Privilege Royal Master Suite

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast included
  • Spa
  • Parking included
The current price is NZ$548
includes taxes & fees
31 May - 1 June

Explore the area

View map
Carretera Uvero Alto, Punta Cana, La Altagracia, 23000
  • Place, beach near Uvero Alto
    ‪10 min walk‬
  • Place, Macao Beach
    ‪14 min drive‬
  • Place, Sirenis Aquagames Water Park
    ‪15 min drive‬
  • Airport, Punta Cana (PUJ-Punta Cana Intl.)
    ‪45 min drive‬

Room options

View all photos for Junior Suite Garden View

Free minibar, in-room safe, desk, laptop workspace

Junior Suite Garden View

8.4 out of 10
Very good
(281 reviews)
  • Garden view
  • 53 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Junior Suite Vista Piscina

Free minibar, in-room safe, desk, laptop workspace

Junior Suite Vista Piscina

8.2 out of 10
Very good
(132 reviews)
  • 53 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Junior Suite Swim Up

Free minibar, in-room safe, desk, laptop workspace

Junior Suite Swim Up

8.8 out of 10
Excellent
(37 reviews)
  • 53 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Junior Suite Roof Top

Free minibar, in-room safe, desk, laptop workspace

Junior Suite Roof Top

7.6 out of 10
Good
(37 reviews)
  • Garden view
  • 127 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Privilege Junior Suite vista Jardín

Free minibar, in-room safe, desk, laptop workspace

Privilege Junior Suite vista Jardín

8.8 out of 10
Excellent
(9 reviews)
  • Garden view
  • 58 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Privilege Junior Suite Pool View

Free minibar, in-room safe, desk, laptop workspace

Privilege Junior Suite Pool View

8.0 out of 10
Very good
(4 reviews)
  • 58 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Privilege Junior Suite Vista Piscina Roof Top

View from room

Privilege Junior Suite Vista Piscina Roof Top

9.4 out of 10
Exceptional
(6 reviews)
  • 136 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Privilege Master Suite Swim Up

Privilege Master Suite Swim Up

Privilege Master Suite Swim Up

  • 111 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Privilege Royal Master Suite

Privilege Royal Master Suite | Bathroom

Privilege Royal Master Suite

  • Ocean view
  • 101 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite Standard with Pool View

Free minibar, in-room safe, desk, laptop workspace

Suite Standard with Pool View

  • 52 sq m
  • Sleeps 2
  • Free Wi-Fi

View all photos for Room Superior With Garden View

Free minibar, in-room safe, desk, laptop workspace

Room Superior With Garden View

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 58 sq m
  • Sleeps 4
  • Free Wi-Fi

View all photos for Suite Superior with Garden View

Free minibar, in-room safe, desk, laptop workspace

Suite Superior with Garden View

  • Garden view
  • 126 sq m
  • Sleeps 4
  • Free Wi-Fi

View all photos for Junior Suite Vista Piscina

Junior Suite Vista Piscina

Junior Suite Vista Piscina

  • 53 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Daisy Family Junior Suite

Daisy Family Junior Suite

Daisy Family Junior Suite

8.8 out of 10
Excellent
(3 reviews)
  • Garden view
  • 53 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Daisy Family Junior Suite Pool View

Daisy Family Junior Suite Pool View

Daisy Family Junior Suite Pool View

  • 53 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

About the area

Punta Cana

A luxury stay in Punta Cana awaits you at Ocean El Faro Resort - All Inclusive. You'll be 8.4 km (5.2 mi) from Macao Beach and 18 km (11.2 mi) from Arena Gorda Beach. Highlights at this all-inclusive property include 11 restaurants, 2 outdoor swimming pools and a full-service spa. .A day of pampering can include massages, facials and body treatments along with access to the sauna and steam room. The buffet restaurant, El Mercado, serves international cuisine and is open for breakfast, lunch and dinner. With 13 lounge bars and a beach bar to choose from, you can enjoy a drink at the property. Spend the day at the private beach where you'll find free cabanas, and enjoy the on-site free water park and nightclub. 6028 square feet (560 square metres) of event facilities include 4 meeting rooms and conference space, and other business amenities include a business centre. Other amenities include free Wi-Fi in public areas, a 24-hour gym and a lazy river. Free buffet breakfast is available daily between 6:00 AM and 11:00 AM. There's also the convenience of free self parking. .Within a 20-minute drive of this 5-property class Uvero Alto property, attractions include Sirenis Aquagames Water Park and Cana Bay Golf Club.

What's nearby

  • beach near Uvero Alto - 10 min walk - 0.8 km
  • Macao Beach - 14 min drive - 9.3 km
  • Sirenis Aquagames Water Park - 15 min drive - 6.5 km
  • Bavaro Beach - 43 min drive - 31.9 km
  • Punta Cana Beach - 49 min drive - 52.2 km

Getting around

  • Punta Cana (PUJ-Punta Cana Intl.) - 45 min drive

Restaurants

  • ‪El Mercado - ‬8 min walk
  • ‪Lobby Bar - ‬11 min walk
  • ‪Beach Club El Faro - ‬1 min walk
  • ‪Showtime Bar - ‬8 min drive
  • ‪Mike's Coffee & Tea By Ocean Hotels - ‬7 min walk

About this property

Ocean El Faro Resort - All Inclusive

Ocean El Faro Resort - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Step outside to unwind on the sandy beach. Hit the beach and work on your tan in the sunloungers (chaise longues) or relax in the shade with complimentary cabanas and umbrellas. At Ocean El Faro Resort - All Inclusive, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily. There are 11 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 3 swim-up bars and 13 bars/lounges. A computer station is on site and WiFi is free in public spaces. This Colonial property also offers a complimentary water park, a complimentary children's club and a children's pool. Self parking is free.

Smoking is allowed in designated areas at this 5-star Punta Cana property.

  • 598 guestrooms or units
  • 3 levels
  • 18 buildings
  • 11 dining venues
  • 3 swim-up bars
  • 13 bars or lounges
  • 6028 sq ft of conference space
  • 560 sq. m of conference space
  • Built in 2018
  • Buffet breakfast (free)
  • Nightclub
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Cabanas on the beach (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Lift
  • Smoking in designated areas
  • Water dispenser
  • Bar on the beach
  • Bar by the pool
Ocean El Faro Resort - All Inclusive offers 598 accommodations, which are accessible via exterior corridors and feature free minibar items and espresso makers. Rooms open to balconies. 49-inch LCD televisions come with cable channels.

This Punta Cana property provides complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the property's full-service spa. Services include facials, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Similar properties

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  • Pool
  • Spa pool
  • Breakfast included
4.3 out of 5, Excellent, 5,273 reviews
The price is NZ$522
includes taxes & fees
31 May - 1 June
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 11:00 AM
  • 11 restaurants
  • 13 bars/lounges
  • 3 swim-up bars
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Blue Moon
  • Dolce Vita
  • El Mercado
  • Route 66
  • Sakura

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Arcade/game room
  • Archery
  • Beach volleyball
  • Billiards/pool table
  • Bowling alley
  • Children's pool
  • Free children's club
  • Free water park
  • Full-service spa
  • Lazy river
  • Nightclub
  • Playground
  • Shopping
  • Splash pad
  • Waterslide

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Bowling alley
  • Children's pool
  • Free children's club
  • Free water park access
  • Laundry facilities
  • Lazy river
  • Playground
  • Snack bar/deli
  • Splash pad
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 4 meeting rooms
  • 6,028 square feet of conference space
  • Business centre
  • Computer station

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • On a private beach
  • Picnic area
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Lift (150 centimetre wide door)
  • Magnifying mirror
  • Smooth flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant

More

  • 18 buildings
  • 3 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 2018
  • Colonial architecture
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch LCD TV with cable channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service
  • Meal delivery service
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Eco-friendly toiletries
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM

Early check-in subject to availability

Early check-in is available for a fee

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Ocean El Faro Resort - All Inclusive

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
Some water is reused through a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Safety Programme (H10 Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. This property uses a grey water recycling system. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Safety Programme (H10 Hotels) guidelines.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Ocean El Faro Resort All Inclusive Punta Cana

Ocean El Faro Resort All Inclusive

Ocean El Faro All Inclusive Punta Cana

Ocean El Faro Resort All Inclusive Punta Cana

Ocean El Faro Resort All Inclusive

Ocean El Faro All Inclusive Punta Cana

Ocean El Faro All Inclusive

Ocean Faro Inclusive Inclusive

Ocean El Faro Resort - All Inclusive Punta Cana

All-inclusive property Ocean El Faro Resort - All Inclusive

Ocean El Faro Resort - All Inclusive Punta Cana

Ocean El Faro All Inclusive

Ocean El Faro Resort - All Inclusive All-inclusive property

Frequently asked questions

What is the cancellation policy at Ocean El Faro Resort - All Inclusive?

Ocean El Faro Resort - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Ocean El Faro Resort - All Inclusive?

As of 29 May 2026, prices found for a 1-night stay for 2 adults at Ocean El Faro Resort - All Inclusive on 31 May 2026 start from NZ$548, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Ocean El Faro Resort - All Inclusive?

Yep, Ocean El Faro Resort - All Inclusive has a free self car park.

Are there any beaches close to Ocean El Faro Resort - All Inclusive?

The closest beach to Ocean El Faro Resort - All Inclusive is Bavaro Beach (23.7 km).

Is there a spa on site at Ocean El Faro Resort - All Inclusive?

Yep, there is an onsite spa at Ocean El Faro Resort - All Inclusive. It has a steam room and a sauna. You'll enjoy heaps of services like facials and body treatments.

Does Ocean El Faro Resort - All Inclusive have a pool?

Yep, and guests recommend it! Ocean El Faro Resort - All Inclusive has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

Does Ocean El Faro Resort - All Inclusive have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Ocean El Faro Resort - All Inclusive?

Ocean El Faro Resort - All Inclusive features a private beach, 2 outdoor pools and a full-service spa. All guestrooms come with free minibar items and espresso makers.

What makes Ocean El Faro Resort - All Inclusive a romantic place to stay?

A private beach and couples dining, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Ocean El Faro Resort - All Inclusive.

Is Ocean El Faro Resort - All Inclusive family-friendly?

You bet! With amenities such as a free children's club, a children's pool and babysitting services, it's no surprise that Ocean El Faro Resort - All Inclusive is a hit with families.

Does Ocean El Faro Resort - All Inclusive serve breakfast?

Sure does, complimentary buffet breakfast is on offer daily from 6:00 AM to 11:00 AM.

Is there a free airport shuttle available at Ocean El Faro Resort - All Inclusive?

No, Ocean El Faro Resort - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Ocean El Faro Resort - All Inclusive?

Yep, they've got a beach bar and 11 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Ocean El Faro Resort - All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Ocean El Faro Resort - All Inclusive?

No, pets and service animals are not allowed.

Ocean El Faro Resort - All Inclusive Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 2141 out of 3853 reviews
Rating 8 - Good. 834 out of 3853 reviews
Rating 6 - Okay. 427 out of 3853 reviews
Rating 4 - Poor. 223 out of 3853 reviews
Rating 2 - Terrible. 228 out of 3853 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Shahin

Liked: Cleanliness, amenities, property conditions & facilities
I am strongly recommending for everyone about my amazing vacation with my family. Food amazing, hotel is very clean, staff was very nice. Specially Jose and bartender Alejandro.
Stayed 7 nights in Feb 2026

10/10 Excellent

Idaniz

Liked: Cleanliness, amenities, property conditions & facilities
bello
Stayed 4 nights in Feb 2026

10/10 Excellent

Ali

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Resort was great and Hector our concierge/butler made everything easy and made sure we were well taken care of. Thank you Hector!
Stayed 6 nights in Feb 2026

6/10 Okay

Zofia

Travelled with family
Liked: Amenities
Cleaning stuff needs improvement In privileged areas. Every time when they cleaned our room they always forgot to give us new towels. I like to thanks to my butler Jose for taking good care of us.
Stayed 6 nights in Feb 2026

10/10 Excellent

Nicholas

Travelled with partner
Liked: Cleanliness, amenities
The resort was clean. Most of the staff were friendly, Hector was a big help in getting us dinner reservations and answering questions we had! Would stay here again
Stayed 3 nights in Feb 2026

8/10 Good

Neil

Stayed 7 nights in Feb 2026

10/10 Excellent

Pamela

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Our stay at the resort was absolutely unforgettable, and that is all thanks to our personal butler, Hector. From the moment we arrived, Hector made us feel genuinely welcomed and completely at ease. His professionalism, warmth, and attention to detail were unmatched. He handled everything seamlessly — dinner reservations, special requests, and thoughtful touches that made our trip feel extra special. He was always quick to respond, attentive without being intrusive, and truly went above and beyond to make sure we had everything we needed. Hector didn’t just do his job — he elevated our entire all-inclusive experience. If you have the opportunity to request a butler, ask for Hector. You won’t regret it!
Stayed 4 nights in Feb 2026

10/10 Excellent

Xingda

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We had a wonderful stay at Ocean El Faro, and what truly made the experience special was our incredible host, Miguel. From day one, Miguel went above and beyond to make sure everything was perfect for us. He provided daily updates through The Ocean Post, keeping us informed about events, activities, and restaurant availability so we never missed out on anything. That personal touch made planning each day effortless. He also handled all of our restaurant reservations seamlessly, ensuring we had great dining times without the usual stress of availability. On top of that, when we encountered a minor issue in our room, Miguel took immediate action and personally followed up to make sure it was fully resolved. His responsiveness and attention to detail were truly impressive. It’s rare to find someone so dedicated, proactive, and genuinely caring about guests’ experiences. Miguel didn’t just do his job — he consistently went beyond expectations. Because of him, our stay at Ocean El Faro was smooth, relaxing, and memorable. We can’t wait to return! Highly recommend — and if you can, ask for Miguel!
Stayed 5 nights in Feb 2026

10/10 Excellent

Eduardo Cancel

Liked: Cleanliness, property conditions & facilities
Good traver
Stayed 3 nights in Feb 2026

10/10 Excellent

Lamiya

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
We had such an amazing stay at Ocean El Faro Resort - just want to say a big thank you to the entire team for making our vacation so special. The resort is beautiful, very clean, and well organized. The food was great, the atmosphere was relaxing and fun at the same time, and the service throughout the property was consistently high quality. Everyone was friendly and welcoming, which really made us feel comfortable from day one. A very special thank you to Jose Miguel Jimenez for his incredible hospitality. He was always responsive, helpful, and genuinely caring. No matter what we needed, he handled it quickly and professionally, always with a great attitude. He truly made our experience even better and stress-free. Overall, we had a fantastic time and would definitely recommend Ocean El Faro. We’re already looking forward to coming back!
Stayed 7 nights in Feb 2026

10/10 Excellent

Yan

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Overall very nice resort with modern facilities, friendly staff, clean rooms. Our Guest Experience Specialist Miguel Garrido is wonderful, He went beyond miles to ensure our stay was comfortable, helped us booking dinners, answering questions promptly, and helped make our checkout experience a breeze. Highly recommend.
Stayed 5 nights in Feb 2026

8/10 Good

Mateo Jose

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
My overall experience at the resort was good, though there were several issues that held it back. The amenities were impressive, and the property is huge with plenty to explore. I especially enjoyed the long pools and the swim‑up bars, which quickly became my favorite spots. The resort also offers a solid variety of activities throughout the day. Mornings often featured events at the beach, while evenings brought entertainment to the plaza. The daily “Ocean El Faro Post” newsletter was a nice touch, making it easy to see what was happening. Another highlight was the concierge service. My assigned representative, Franklin P., was extremely helpful, arranging a VIP dinner and assisting with restaurant reservations, which made the stay noticeably smoother. However, logistics were inconsistent. Procedures at places like Ocean Burger changed from day to day, creating confusion. Several advertised activities never took place, such as yoga, trivia, and dance lessons. In one case, we waited an hour for movie trivia staff who never arrived, and employees nearby didn’t seem interested in helping. Coordination with Expedia was also poor; perks and late check‑out benefits weren’t communicated internally, leading to repeated trips to the lobby and conflicting answers until a manager stepped in. I also joined the H10 membership for perks that were never provided. Lastly, the beach is beautiful but rocky, with some algae in February, so water shoes were helpful.
Stayed 5 nights in Feb 2026

10/10 Excellent

Theodore

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Miguel, Miguel you are wonderful. Let me tell you a short story about the trip. Due to missed, flight, my mom inlaws visa expire for a transit through US, I had to buy a new flight instantly. I paid for 3 rooms initially but another person couldn't get his passport renewed on time. Mom went ahead of us, I had spent about $10k before getting there and I was so angry then I met Miguel, this guy has something, Instantly money meant nothing for me, the 2 days instead of 4 was worth the while and i came back without even thinking about the money i spent. People like you are rare Miguel, I don't know if you will see this but I pray you see this because I want you to just be you, just stay the way u are. That resort is very fortunate to have you my friend. And because Of this, I am coming in Feb again only if you are still there. In fact I will come there there feb, I don't want to go anywhere else. You are a blessed person and God loves you. You have that thing with people where people just get along with you. I told my wife Miguel was so good, then everybody at once said Miguel is the best, he doesn't need to fake anything, he is just a good person. My name is Theo and I will be coming there a lot, Miguel you made my lost of $10k by of United airlines felt like i lost $50 just the way u approach people. For the love of God don't ever change. You are a people's and what we refer to as "an original" The food was very good. And the other staffs where nothing but spectacular
Stayed 3 nights in Feb 2026

10/10 Excellent

Tracey

Liked: Cleanliness, amenities, property conditions & facilities
An amazing resort.... our second time here and we will return again!
Stayed 7 nights in Feb 2026

10/10 Excellent

Garrett

Stayed 4 nights in Feb 2026

10/10 Excellent

Noemie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything and everyone was amazing. When we had a problem in the room, our private concierge was right on it. Everybody is nice and there's lots of things to do. The only thing that I think was sad is the beach. It is really beautiful but there is lots of rocks in the ocean so it's hard to swim.
Stayed 8 nights in Feb 2026

10/10 Excellent

Aaron

Travelled with family and small children, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Our family had a wonderful stay at Ocean El Faro. This was our first trip to the Dominican Republic together, and the resort was a great choice for traveling with kids. The amenities were very good, and we especially enjoyed the coffee shop. Miguel Garrido, our Guest Experience Specialist, was outstanding—professional, attentive, and genuinely committed to ensuring our family had a great experience. He was always available and handled everything promptly, from dinner reservations to room service needs and arranging taxis for trips into town. His support truly made our stay even more enjoyable. The rooms were clean and comfortable. We also liked the lagoon at the beach to break up the time from the pool.
Stayed 6 nights in Feb 2026

6/10 Okay

Robert

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Staff was hit or miss. Food was decent.
Stayed 4 nights in Feb 2026

10/10 Excellent

Tracy

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The staff are incredibly nice. The grounds around the resort are kept clean and maintained. The rooms are spacious, clean and well stocked. There something for all ages to do there. The pools are very well taken care of. Everything was great I will definitely be visiting again!!
View from the lighthouse
One of the many pools
Cabana
Stayed 3 nights in Feb 2026

10/10 Excellent

Janice

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The resort was beautifully laid out, clean and tropical. We had no issues with our room. The food was ok, typical for resort food. Choices of restaurants (excluding buffet) were plenty. Staff was courteous. The entertainment staff were friendly and hard working. Special shout out to Franklin, our butler, for going above and beyond for us. He was very friendly, and always pulled through with his promises of making our dinner reservations and all around making sure we were enjoying our time to the fullest. I would definitely recommend this resort to others. We will definitely be back soon!
Stayed 7 nights in Feb 2026

10/10 Excellent

Amanda

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Staff was exceptional, Carlos Enrique was our guest experience specialist, and he booked our dinner reservations each day, ensured we had everything we needed, and checked on us daily along with letting us know what the activities were for the day! Great stay!
Stayed 4 nights in Feb 2026

6/10 Okay

Reyna

Travelled with family and small children
This review is mixed because while the staff was amazing, there were too many hiccups along the journey and it started before we even left. Days before our arrival, we received a message that the jacuzzi in our balcony was no longer available. We could have either cancel our reservation or get a $250 credit to use at the resort. The credit was useless. It was too late to find another resort in the area as everything was booked. Upon arrival we were notified the room we had requested was also not available. Once in that room, we realized that there was a leak above the safe which was wetting our passports and valuable. We also did have hot water in our in room jacuzzi. We had concierge service and while he was great at making our reservations for dinner, we still had to go all the way to reception to make a formal complaint. We were then moved to new room, but still no double bed and we’re traveling with kids. All this back and forth and moving rooms took time away from our vacation. The customer service was lacking. With all said, Miguel, our concierge was lovely and did everything he could to keep us and the kids happy. The young ladies who run the Jelly House-Ruth, Maria and the other girls were lovely and they keep a good schedule of activities. The kids, 4 & 8, loved the kids section and water park. Ramon, who works at the Italian and steak restaurant was amazing. He made sure the kids food came out first and made sure we had lots of food. Shoot out to Domingo & Marcos.
Stayed 3 nights in Feb 2026

10/10 Excellent

Lesley Maureen Diekem Djuisse Epse

Travelled with family and small children, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Miguel Garrido was an excellent guest experience specialist. He paid attention to details. He helped me organize a great birthday surprise for my brother. He made us great dinner suggestions and also booked all our dinner reservations. He even went so far as trying to assist us in getting milk for our baby. Miguel was very friendly, always in a good mood. Made sure our vacation went smoothly. Also rooms were always clean. Staff were welcoming .
Stayed 4 nights in Feb 2026

6/10 Okay

Terrence

Liked: Cleanliness
Room could use updating & maintenance, staff (particularly at restaurants) were usually good. Meals were often hit or miss.
Stayed 7 nights in Feb 2026

8/10 Good

Agnesa

Stayed 9 nights in Feb 2026