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Paradisus Grand Cana - All Suites - All Inclusive

5.0 star property

Photo gallery for Paradisus Grand Cana - All Suites - All Inclusive

Private beach nearby, white sand, free beach shuttle, sun-loungers
Property video
Restaurant
Property grounds
3 outdoor pools, open 8:00 AM to 11:00 PM, pool umbrellas, pool loungers

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
The current price is NZ$810
includes taxes & fees
31 May - 1 June

Explore the area

View map
Playas de Bávaro, Punta Cana, La Altagracia, 230001
  • Place, Cocotal Golf and Country Club
    ‪1 min walk‬
  • Place, Los Corales Beach
    ‪4 min drive‬
  • Place, Cortecito Beach
    ‪6 min drive‬
  • Airport, Punta Cana (PUJ-Punta Cana Intl.)
    ‪26 min drive‬

Room options

View all photos for 2 Bedroom Master Suite

Premium bedding, pillow-top beds, minibar, in-room safe

2 Bedroom Master Suite

9.6 out of 10
Exceptional
(10 reviews)
  • Garden view
  • 167 sq m
  • 2 bedrooms
  • Sleeps 7
  • 2 Double Beds, 2 Double Sofa Beds and 1 King Bed

View all photos for Suite (Family Concierge, Swim Up)

Premium bedding, pillow-top beds, minibar, in-room safe

Suite (Family Concierge, Swim Up)

8.6 out of 10
Excellent
(14 reviews)
  • Garden view
  • 120 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms (Family Concierge, Master, Swim Up)

42-inch Smart TV with cable channels, TV

Suite, 2 Bedrooms (Family Concierge, Master, Swim Up)

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 278 sq m
  • 2 bedrooms
  • Sleeps 7
  • 2 Double Beds, 2 Double Sofa Beds and 1 King Bed

View all photos for Suite (Family Concierge, Master, Swim Up)

42-inch Smart TV with cable channels, TV

Suite (Family Concierge, Master, Swim Up)

8.0 out of 10
Very good
(8 reviews)
  • Garden view
  • 157 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Master Suite

Premium bedding, pillow-top beds, minibar, in-room safe

Master Suite

9.4 out of 10
Exceptional
(24 reviews)
  • Garden view
  • 92 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for One Bedroom Suite

Premium bedding, pillow-top beds, minibar, in-room safe

One Bedroom Suite

9.6 out of 10
Exceptional
(65 reviews)
  • Garden view
  • 74 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms (Family Concierge, Master)

View from room

Suite, 2 Bedrooms (Family Concierge, Master)

  • Garden view
  • 167 sq m
  • 2 bedrooms
  • Sleeps 7
  • 2 Double Beds, 2 Double Sofa Beds and 1 King Bed

View all photos for Suite (Family Concierge)

View from room

Suite (Family Concierge)

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 74 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite (Master, Swim-Up)

Premium bedding, pillow-top beds, minibar, in-room safe

Suite (Master, Swim-Up)

9.0 out of 10
Wonderful
(2 reviews)
  • Garden view
  • 157 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms (Master, Swim-Up)

Premium bedding, pillow-top beds, minibar, in-room safe

Suite, 2 Bedrooms (Master, Swim-Up)

  • Garden view
  • 278 sq m
  • 2 bedrooms
  • Sleeps 7
  • 2 Double Beds, 2 Double Sofa Beds and 1 King Bed

View all photos for Suite (Swim-Up)

42-inch Smart TV with cable channels, TV

Suite (Swim-Up)

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 120 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite (Family Concierge, Master)

Premium bedding, pillow-top beds, minibar, in-room safe

Suite (Family Concierge, Master)

10.0 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 92 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Punta Cana

A luxury stay in Punta Cana awaits you at Paradisus Grand Cana - All Suites - All Inclusive. You'll be 0.8 km (0.5 mi) from Cocotal Golf and Country Club and 3.9 km (2.4 mi) from Bavaro Beach. Highlights at this family-friendly hotel include 7 restaurants, 3 outdoor swimming pools and a full-service spa. .A relaxing day at Maia can include deep-tissue massages, body wraps and body scrubs along with aromatherapy and hydrotherapy. With 5 lounge bars and a beach bar to choose from, you can enjoy a drink at the hotel. Spend the day at the nearby private beach where you'll find sunloungers, and enjoy the 2 outdoor tennis courts and free water park. Other amenities include free Wi-Fi in public areas, a 24-hour gym and a free children's club. There's also free self parking, along with the convenience of a free beach shuttle. .Sights within a 20-minute drive of this 5-property class Bávaro hotel include Downtown Punta Cana and Arena Gorda Beach.

What's nearby

  • Cocotal Golf and Country Club - 1 min walk - 0.2 km
  • Fun Republic - 10 min walk - 0.9 km
  • Aromas Museum - 19 min walk - 1.7 km
  • Los Corales Beach - 4 min drive - 1.8 km
  • Cortecito Beach - 6 min drive - 2.4 km

Getting around

  • Punta Cana (PUJ-Punta Cana Intl.) - 28 min drive

Restaurants

  • ‪Lobby Bar - ‬12 min walk
  • ‪Steak & Lobster - ‬12 min walk
  • ‪La Riveira - ‬14 min walk
  • ‪Tori - ‬1 min walk
  • ‪Origen Gastro Hall - ‬9 min walk

About this property

Paradisus Grand Cana - All Suites - All Inclusive

Some rates at Paradisus Grand Cana - All Suites - All Inclusive are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

A private beach is featured. As a guest of Paradisus Grand Cana - All Suites - All Inclusive, you'll find a full-service spa, a complimentary water park, and 3 outdoor swimming pools. There are 7 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 5 bars/lounges, a beach bar and a poolside bar. Public spaces have free WiFi.

A children's pool, a 24-hour fitness centre, and spa services are also featured at the luxury Paradisus Grand Cana - All Suites - All Inclusive. Free self parking is available.

Smoking is allowed in designated areas at this 5-star Punta Cana hotel.

  • 432 guestrooms or units
  • 4 levels
  • 5 buildings
  • 7 dining venues
  • 5 bars or lounges
  • Built in 2018
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Terrace
  • Garden
  • ATM
  • Lift
  • Smoking in designated areas
  • Bar on the beach
  • Bar by the pool
Paradisus Grand Cana - All Suites - All Inclusive offers 432 air-conditioned accommodations with outdoor private hot tubs and minibars. This individually decorated and furnished accommodation has separate dining areas and includes dining tables. Pillowtop beds feature premium bedding. 42-inch Smart televisions come with cable channels. Bathrooms include baths or showers with a rainfall showerhead, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

Maia has 14 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and Thai massages. The spa is equipped with a mud bath, a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free beach shuttle
  • Free secured, uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • 5 bars/lounges
  • 7 restaurants
  • A beach bar
  • A poolside bar
  • Snack bar/deli

Things to do

  • 2 outdoor tennis courts
  • 24-hour gym
  • 27-hole adjacent golf course
  • 3 outdoor pools
  • Beach volleyball
  • Children's pool
  • Free beach club
  • Free children's club
  • Free water park
  • Full-service spa
  • Golf clubhouse
  • Golf driving range
  • Optional golf privileges
  • Pro golf lessons
  • Pro golf shop
  • Waterslide

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Dining table
  • Free children's club
  • Free water park access
  • In-room babysitting
  • In-room cot
  • Laundry facilities
  • Lifeguards on site
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 14 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Mud bath
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Low-height door lock
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-width doorways

More

  • 4 floors
  • 5 buildings
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • Built in 2018
  • Designated smoking areas
  • Lifeguards

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Slippers
  • Towels provided

Entertainment

  • 42-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Dining table
  • Dishwasher
  • Free bottled water
  • Minibar
  • Separate dining area

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: DOP 5400 per pet (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: DOP 5400 per pet (varies based on length of stay)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Stay Safe with Meliá (Meliá)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards and cash. This property uses a grey water recycling system. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Stay Safe with Meliá (Meliá) guidelines.

We should mention

  • Pool access available from 8:00 AM to 11:00 PM
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Paradisus Grand Cana All Suites
Paradisus Grand Cana All Suites All inclusive
Falcon's Resort By Melia All Suites Punta Cana
Paradisus Grand Cana - All Suites - All Inclusive Hotel
Paradisus Grand Cana - All Suites - All Inclusive Punta Cana

Frequently asked questions

What is the cancellation policy at Paradisus Grand Cana - All Suites - All Inclusive?

Paradisus Grand Cana - All Suites - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Paradisus Grand Cana - All Suites - All Inclusive?

As of 14 May 2026, prices found for a 1-night stay for 2 adults at Paradisus Grand Cana - All Suites - All Inclusive on 31 May 2026 start from NZ$810, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Paradisus Grand Cana - All Suites - All Inclusive?

Yep, Paradisus Grand Cana - All Suites - All Inclusive has a free self car park.

Are there any beaches close to Paradisus Grand Cana - All Suites - All Inclusive?

The closest beach to Paradisus Grand Cana - All Suites - All Inclusive is Bavaro Beach (4.2 km).

Is there a spa on site at Paradisus Grand Cana - All Suites - All Inclusive?

Yep, Maia is available for guests. It has a hot tub, a steam room, a sauna and a mud bath. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as deep-tissue massages.

Does Paradisus Grand Cana - All Suites - All Inclusive have a pool?

Yep, and guests love it! Paradisus Grand Cana - All Suites - All Inclusive has 3 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 8:00 AM to 11:00 PM.

Does Paradisus Grand Cana - All Suites - All Inclusive have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Paradisus Grand Cana - All Suites - All Inclusive?

Paradisus Grand Cana - All Suites - All Inclusive features 3 outdoor pools, a full-service spa and 7 restaurants. All guestrooms come with Hot tubs, pillowtop beds and premium bedding.

What makes Paradisus Grand Cana - All Suites - All Inclusive a romantic place to stay?

A hot tub and couples spa treatments, as well as Hot tubs and rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at Paradisus Grand Cana - All Suites - All Inclusive.

Is Paradisus Grand Cana - All Suites - All Inclusive family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as childcare services and free infant beds in the guestrooms, it's no surprise that Paradisus Grand Cana - All Suites - All Inclusive is a hit with families.

Are there hot tubs in the rooms at Paradisus Grand Cana - All Suites - All Inclusive?

Yep, all rooms come with private hot tubs.

Is there a free airport shuttle available at Paradisus Grand Cana - All Suites - All Inclusive?

No, Paradisus Grand Cana - All Suites - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Paradisus Grand Cana - All Suites - All Inclusive?

Yep, they've got a beach bar and 7 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Paradisus Grand Cana - All Suites - All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Is there a golf course on site at Paradisus Grand Cana - All Suites - All Inclusive?

There is a golf course next to Paradisus Grand Cana - All Suites - All Inclusive.

Paradisus Grand Cana - All Suites - All Inclusive Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 833 out of 1401 reviews
Rating 8 - Good. 251 out of 1401 reviews
Rating 6 - Okay. 141 out of 1401 reviews
Rating 4 - Poor. 82 out of 1401 reviews
Rating 2 - Terrible. 94 out of 1401 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Terricka

Stayed 3 nights in Feb 2026

10/10 Excellent

Terricka

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Paradisus Grand Cana in Punta Cana is honestly the BEST all-inclusive resort I’ve ever experienced! From the moment we arrived, everything exceeded expectations. The cleanliness, luxurious vibe, and stunning aesthetics in every single space made the entire stay feel like a dream. The spa was hands down my absolute favorite! I received the BEST massage and facial I have ever had. Huge shoutout to Elizabeth and Analys — they were incredible! And the signature tea they served was the perfect touch to such a relaxing experience. Everything about this hotel was so amazing that we literally booked another night because we didn’t want to go home! If you’ve been thinking about booking — just go ahead and do it. You will NOT regret it! Check out my full review on TikTok: @_lifewithter
Stayed 1 night in Feb 2026

10/10 Excellent

Deanna

Stayed 7 nights in Feb 2026

6/10 Okay

Shaun

Stayed 3 nights in Dec 2025

6/10 Okay

Lonnie, West Milford

Travelled with family and small children
Liked: Property conditions & facilities
Beautiful hotel, issue is the food not great and wait times for anything is horrible.
Stayed 4 nights in Feb 2026

6/10 Okay

Mark

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
We just returned from a week at the Paradisus Grand Cana. The hotel was beautiful and very well kept. The drinks were amazing and made with nice quality ingredients. We also liked that they were able to make a variety of different drinks. The rooms were the nicest we have ever seen at an all inclusive hotel. All that being said, getting a reservation for dinner was not only almost impossible but the women who makes the reservations was rude and not helpful at all. On day one of arrival I was informed there were no available reservations for the entire week. When pressed she gave us the one night at the beach restaurant for 9:30 pm. When we arrived there was not one other party in the restaurant. By the time we finished dinner we were unable to get a golf cart ride back to the hotel. The staff that served us at dinner ended up leaving us and walking back. We were not impressed with the quality of the food as a whole. And honestly we really aren’t that picky. We were also surprised at how small the beach is. Everyone is packed together in a very small area and vendors are non stop approaching. We will not be returning to this hotel. But, if eating at the buffet for all of your meals okay and also not having the ocean close by isn’t a big deal to you, than you will enjoy!
Stayed 6 nights in Jan 2026

4/10 Poor

Karin Diane

Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
Room was great, best room I ever had in any hotels here. Food was terrible. They cater only to their circle club members. Buffet was small and basic, like a 2 star hotel. Steak restaurant was very good but I had to pay extra to get in there. They said no availability for my first 2 nights. WHAT? I wont return. Staff are sad and depressed, most of them move in slow motion like it was 50 years ago. Someone had their pet dog with them (and I love pets) but they should not allow animals in the restaurants and feed them our food. WOW.
Stayed 5 nights in Feb 2026

6/10 Okay

Stephanie

Stayed 5 nights in Jan 2026

10/10 Excellent

Marta

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We travel the world and stay in many different hotels and resorts. Paradisus is AMAZING! Interior design is beautiful, luxury and modern. There was not a part of this hotel (and the room) that I would change (and I’m fussy when it comes to that). We had a swim out which gave you a good chunk of your own private patio. Now food: I am by no means a foodie, I don’t get excited about food, I just eat to survive 😆 But even I was impressed with quality and variety of foods there. Literary everything was delicious and such high quality that even most non-all-inclusive resorts would have a hard time matching it. We don’t usually travel to the same spot twice as we like to discover new places but I would be inclined to going back there. I had a massage and a facial and they were the best quality I had ever received (and I live in NYC). The entertainment was always so fun! The silent disco, Mexican fiesta, live bands. Only 2 tips for the resort: we were on the ground level and when people above us moved their chairs or other pieces of furniture it was EXTREMELY loud. Also, the water at the swim up pool and the kids water park was FREEZING. We could not really enjoy it (not sure about the main pool, we did not go in). Go there! Guaranteed great vacay☀️🌴
Stayed 4 nights in Feb 2026

10/10 Excellent

Adele

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Excellent experience. The room was spotless with many amenities. Concierge was very helpful with our 3 generation family. Food was wonderful. We would definitely stay again.
Stayed 2 nights in Feb 2026

10/10 Excellent

Douglas

Stayed 7 nights in Jan 2026

6/10 Okay

Paul

Liked: Cleanliness
Room was amazing. Bar Staff a little inattentive
Stayed 4 nights in Jan 2026

10/10 Excellent

Laurentiu Cristian, Hannon

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Is amazing , I felt I got value for my money. Staff is amazing, food at the buffet was good , changeing every day , asian fusion was bad and steak house steak was not too amazing but the restaurant and service was amazing. Few tips : When you take a shower put a towel by the door othwise you will flood the bathroom, when making a reservation with the concierge make sure he/she takes a picture of the reservation with you phone and if you have the grill down by the pool make sure you tell the chef to change the taungs as he is using same for raw and cooked food. Just go and have fun !
Stayed 5 nights in Jan 2026

8/10 Good

Sammy

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Staff was excellent. Rooms were fine Entertainment was lacking Food options for people on diets was hard It's definitely one of the best places to stay in PC Walking from lobby to the room was not fun no signs anywhere. My kids kept getting lost. Horrible design. Only one entrance into kids park which meant we had to walk all the way around that was annoying. Kids club hours aren't the best but the staff is amazing. Don't order Uber because they won't let them in. You'll have to get a ride to the gate. It's family resort very nice. Boring at the pool, barely any music but was ok. Watered down drinks...
Stayed 8 nights in Jan 2026

2/10 Terrible

Gabriel

Disliked: Cleanliness, amenities, property conditions & facilities
Couldn’t sleep a lot of noises. Not clean.
Stayed 5 nights in Jan 2026

10/10 Excellent

Ran

Travelled with family
Liked: Amenities
Food, amenities
Stayed 6 nights in Jan 2026

6/10 Okay

Alexandra

Stayed 3 nights in Jan 2026

8/10 Good

shlomo

Travelled with family
Liked: Amenities, property conditions & facilities
i will give them the most a 4 star
Stayed 7 nights in Jan 2026

10/10 Excellent

Kanye

Stayed 4 nights in Jan 2026

6/10 Okay

Solly

Stayed 2 nights in Jan 2026

6/10 Okay

Ricky

Stayed 4 nights in Jan 2026

6/10 Okay

STEPHANIE

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Awesome rooms. Nice resort. Great spa. Hot tub on the balcony was nice. If you want a beachfront bed be prepared to pay more for it (not included, and not explained anywhere; a waiter will ask you for a payment after you sit down in a beach bed). Impossible to get a bed at the main pool where there is bar service because people “reserve” them by dropping towels very early in the morning and then go back to bed. Food was extremely lacking. Hard to get dinner reservations. Reservations must be made in person in the lobby. I was a party of 1 and the one night I got a reservation they tried to insist I sit at a table with a family (with kids) I didn’t know. I refused and only then did I get my own table. When I expressed frustration about dining, staff kept shrugging and directing me to the sports bar, the only sit down restaurant that didn’t need reservations. Buffet food often tasted stale or spoiled to me (e.g., salad bar items tasted old and musty). Room service menu was extremely limited and poor quality (food arrived burned, not matching the menu, fries were always stale, off putting odors on the fresh veggies, etc). When I brought all of this to the attention of the concierge at checkout, he smiled and suggested I come back another time. This was my second stay and I do not recall it being anything like this the first time. I won’t be back. The place has an impressive atmosphere but if the food’s bad and I can’t lay out in the sun, why am I paying for an all inclusive?
Stayed 4 nights in Jan 2026

8/10 Good

Vernester

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No kitchen for cooking
Stayed 4 nights in Jan 2026

10/10 Excellent

Stephen

Stayed 5 nights in Apr 2024

10/10 Excellent

Harpreet

Stayed 6 nights in Jan 2026