Hotel Riu Palace Punta Cana - All Inclusive (Punta Cana, DOM): Reviews & Deals

See all properties

Save

Family fun on the beach, with 3 outdoor pools, near Cana Bay Golf Club

Where to?

Dates

May 2025

June 2025

4 bars/lounges, swim-up bar, poolside bar

Overview
Rooms
Location
Policies

Very good

Popular amenities

Room service
Breakfast included
Bar

Explore the area

Playa de Arena Gorda, Punta Cana, La Altagracia, 23000

Arena Gorda Beach
‪5 min walk‬
Iberostar Golf Course
‪4 min drive‬
Cana Bay Golf Club
‪8 min drive‬
Punta Cana (PUJ-Punta Cana Intl.)
‪26 min drive‬

Room options

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite, Ocean View (B2C-US)

Highlights

Patio

Separate sitting area

Air conditioning

Flat-screen TV

Blackout curtains

Ceiling fan

Separate bedroom

Designer toiletries

Sleeps 2
1 King Bed

Junior Suite (E)

Highlights

Patio

Separate sitting area

Air conditioning

Flat-screen TV

Blackout curtains

Sofa bed - double

Ceiling fan

Designer toiletries

38 sq m
Sleeps 4
2 Double Beds OR 1 King Bed

Suite (C)

Highlights

Patio

Separate sitting area

Air conditioning

Flat-screen TV

Blackout curtains

Ceiling fan

Separate bedroom

Designer toiletries

Sleeps 2
1 King Bed

Junior Suite, Connecting Rooms (C)

Highlights

Patio

Separate sitting area

Air conditioning

Flat-screen TV

Blackout curtains

Ceiling fan

2 bedrooms

Rainfall showerhead

Sleeps 8
4 Double Beds OR 2 King Beds

Junior Suite (C)

Highlights

Patio

Separate sitting area

Air conditioning

Flat-screen TV

Blackout curtains

Ceiling fan

Separate bedroom

Designer toiletries

Sleeps 4
1 King Bed OR 2 Double Beds

Junior Suite (Tropical View | C)

Highlights

Patio

Separate sitting area

Air conditioning

Flat-screen TV

Blackout curtains

Ceiling fan

Separate bedroom

Designer toiletries

Sleeps 4
1 King Bed OR 2 Double Beds

Junior Suite (Superior, L)

Highlights

Patio

Separate sitting area

Air conditioning

Flat-screen TV

Blackout curtains

Sofa bed - double

Ceiling fan

Designer toiletries

35 sq m
Sleeps 4
2 Double Beds OR 1 King Bed

Suite (B2C-US)

Highlights

Patio

Separate sitting area

Air conditioning

Flat-screen TV

Ceiling fan

Blackout curtains

Rainfall showerhead

Eco-friendly toiletries

Sleeps 2
1 King Bed

Suite, Ocean View (B2C-US)

Highlights

Patio

Separate sitting area

Air conditioning

Flat-screen TV

Blackout curtains

Sofa bed - double

Ceiling fan

Designer toiletries

Sleeps 2
1 King Bed

Junior Suite (B2C-US)

Highlights

Patio

Separate sitting area

Air conditioning

Flat-screen TV

Blackout curtains

Sofa bed - double

Ceiling fan

Designer toiletries

Sleeps 4
2 Double Beds OR 1 King Bed

Junior Suite (Tropical View, B2C-US)

Highlights

Patio

Separate sitting area

Air conditioning

Flat-screen TV

Ceiling fan

Blackout curtains

Designer toiletries

Hairdryer

Sleeps 4
2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms (B2C-CA)

Highlights

Patio

Separate sitting area

Air conditioning

Flat-screen TV

Blackout curtains

Ceiling fan

2 bedrooms

Rainfall showerhead

Sleeps 8
4 Double Beds OR 2 King Beds

Junior Suite (B2C-CA)

Highlights

Patio

Separate sitting area

Air conditioning

Flat-screen TV

Blackout curtains

Ceiling fan

Separate bedroom

Designer toiletries

Sleeps 4
1 King Bed OR 2 Double Beds

Junior Suite (Tropical View | B2C-CA)

Highlights

Patio

Separate sitting area

Air conditioning

Flat-screen TV

Blackout curtains

Ceiling fan

Separate bedroom

Designer toiletries

Sleeps 4
1 King Bed OR 2 Double Beds

Suite (B2C-CA)

Highlights

Patio

Separate sitting area

Air conditioning

Flat-screen TV

Blackout curtains

Ceiling fan

Separate bedroom

Designer toiletries

Sleeps 2
1 King Bed

Junior Suite, Connecting Rooms (L)

Highlights

Patio

Separate sitting area

Air conditioning

Flat-screen TV

Blackout curtains

Ceiling fan

Separate bedroom

Designer toiletries

Sleeps 8
2 Double Beds OR 1 King Bed

Junior Suite, Courtyard View (Superior, E)

Highlights

Patio

Separate sitting area

Air conditioning

Flat-screen TV

Ceiling fan

Blackout curtains

Designer toiletries

Hairdryer

35 sq m
Sleeps 4
2 Double Beds OR 1 King Bed

Junior Suite (L)

Highlights

Patio

Separate sitting area

Air conditioning

Flat-screen TV

Blackout curtains

Sofa bed - double

Ceiling fan

Designer toiletries

38 sq m
Sleeps 4
2 Double Beds OR 1 King Bed

Junior Suite, 2 Bedrooms (U)

Highlights

Patio

Separate sitting area

Air conditioning

Flat-screen TV

Blackout curtains

Ceiling fan

2 bedrooms

Rainfall showerhead

Sleeps 8
2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (U)

Highlights

Patio

Separate sitting area

Air conditioning

Flat-screen TV

Ceiling fan

Blackout curtains

Designer toiletries

Hairdryer

Sleeps 2
1 King Bed

Junior Suite (U)

Highlights

Patio

Separate sitting area

Air conditioning

Flat-screen TV

Blackout curtains

Sofa bed - double

Ceiling fan

Designer toiletries

38 sq m
Sleeps 4
2 Double Beds OR 1 King Bed

Junior Suite (Tropical View, U)

Highlights

Patio

Separate sitting area

Air conditioning

Flat-screen TV

Ceiling fan

Blackout curtains

Designer toiletries

Hairdryer

38 sq m
Sleeps 4
2 Double Beds OR 1 King Bed

Junior Suite, Sea View (L)

Highlights

Patio

Separate sitting area

Air conditioning

Flat-screen TV

Blackout curtains

Ceiling fan

Separate bedroom

Designer toiletries

Sleeps 2
1 King Bed

Suite, Ocean View (U)

Highlights

Patio

Separate sitting area

Air conditioning

Flat-screen TV

Ceiling fan

Blackout curtains

Rainfall showerhead

Eco-friendly toiletries

68 sq m
Sleeps 2
1 King Bed

Suite (U)

Highlights

Patio

Separate sitting area

Air conditioning

Flat-screen TV

Ceiling fan

Blackout curtains

Rainfall showerhead

Eco-friendly toiletries

68 sq m
Sleeps 2
1 King Bed

Junior Suite, 2 Bedrooms (B2C-US)

Highlights

Patio

Separate sitting area

Air conditioning

Flat-screen TV

Blackout curtains

Ceiling fan

2 bedrooms

Rainfall showerhead

Sleeps 8
2 Double Beds OR 1 King Bed

Suite (L)

Highlights

Patio

Separate sitting area

Air conditioning

Flat-screen TV

Blackout curtains

Ceiling fan

Separate bedroom

Rainfall showerhead

68 sq m
Sleeps 2
1 King Bed

Room Superior

Sleeps 4
2 Double Beds

Suite

Sleeps 2
1 King Bed

Suite Junior

Sleeps 4
2 Double Beds

About the area

Punta Cana

An all-inclusive stay in Punta Cana awaits you at Hotel Riu Palace Punta Cana - All Inclusive. Within just a 10-minute stroll, you'll find Arena Gorda Beach and Splash Water Park. Highlights at this beachfront property include 6 restaurants, 3 outdoor swimming pools and a full-service spa. .A day of pampering at Renova Spa can include massages, body wraps and body scrubs along with hydrotherapy and mani/pedis. With 4 lounge bars and a poolside bar to choose from, you can enjoy a drink at the property. Spend the day at the beach where you'll find sunloungers, and enjoy the 4 indoor tennis courts and free water park. Other amenities include a nightclub, free Wi-Fi in public areas and a gym. Each morning free buffet breakfast is offered between 7 AM and 11 AM. There's also the convenience of free self parking. .Attractions within a 10-minute drive of this 4-property class Bávaro property include Cocotal Golf and Country Club and Cana Bay Golf Club.

What's nearby

Arena Gorda Beach - 5 min walk - 0.5 km
Punta Blanca Golf Course - 13 min walk - 1.2 km
Iberostar Golf Course - 4 min drive - 2.2 km
Cana Bay Golf Club - 8 min drive - 3.9 km
Cortecito Beach - 9 min drive - 4.6 km

Getting around

Punta Cana (PUJ-Punta Cana Intl.) - 31 min drive

Restaurants

‪Restaurante Colonial - ‬10 min walk
‪Lobby Bar Fantasia - ‬7 min drive
‪restaurante la isabela - ‬14 min walk
‪Garden Grill - ‬7 min drive
‪El Olivo Restaurant - ‬9 min drive

About this property

Hotel Riu Palace Punta Cana - All Inclusive

Family fun on the beach, with 3 outdoor pools, near Cana Bay Golf Club

Hotel Riu Palace Punta Cana - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

As a guest of Hotel Riu Palace Punta Cana - All Inclusive, you'll find a full-service spa, a complimentary water park, and 3 outdoor swimming pools. There are 6 restaurants on site, as well as a coffee shop/cafΘ and a nearby corner/local shop. You can enjoy a drink at one of the bars, which include 4 bars/lounges and a poolside bar. Free breakfast is available daily. WiFi is free in public spaces.

A children's pool, a nightclub, and a fitness centre are also featured at the family-friendly Hotel Riu Palace Punta Cana - All Inclusive. Self parking is free.

Smoking is allowed in designated areas at this 4-star Punta Cana property.

1 building

676 guestrooms or units

4 levels

6 dining venues

4 bars or lounges

Buffet breakfast (free)

Nightclub

Kid's club (free)

Supervised kid's activities (free)

Childcare (surcharge)

Beach lounge chairs

Towels for the beach

Coffee in lobby

Dry cleaning

Front desk (24 hours)

Express check-in

Express check-out

Staff members are multilingual

Storage area for luggage

Tour and ticket information

Wedding services available

Games room or arcade

Pool or billiards table

Corner/local shop

Garden

BBQ grill(s)

Gift shop

Beauty salon

Television in lobby

On-site shopping

Bellhop

Lift

Smoking in designated areas

Bar by the pool

Swim-up bar

Hotel Riu Palace Punta Cana - All Inclusive offers 676 accommodations with minibars and a safe. Rooms open to patios. This accommodation offers separate sitting areas. Flat-screen televisions come with satellite channels.

Bathrooms include a shower with a rainfall showerhead, designer toiletries, complimentary toiletries and hairdryers. This Punta Cana property provides complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include change of towels. Housekeeping is provided on request.

Renova Spa has massage/treatment rooms. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including hydrotherapy.

Awards and affiliations

Eco-certified property

This property participates in Travelife – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, German, Spanish

Similar properties

Pool
Breakfast included
All-inclusive
Spa

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Free self parking on site
Wheelchair-accessible parking available

Food and drink

Free buffet breakfast available daily 7 AM to 11 AM
4 bars/lounges
6 restaurants
A coffee shop/cafe
A poolside bar
A swim-up bar
Coffee and tea in common areas

Things to do

18-hole adjacent golf course
3 outdoor pools
4 indoor tennis courts
Arcade/game room
Beach volleyball
Billiards/pool table
Children's pool
Fishing
Fitness classes
Free children's club
Free water park
Full-service spa
Gym
Kayaking
Nightclub
Parasailing
Sauna
Scuba diving
Shopping
Surfing/bodyboarding
TV in common areas
Waterslide
Windsurfing

Family friendly

3 outdoor pools
Arcade/game room
Babysitting (surcharge)
Children's pool
Free children's club
Free supervised activities for children
Free water park access
Grocery/convenience store
Waterslide

Conveniences

24-hour front desk
ATM
Gift shop/newsstand
Grocery/convenience store
Hair salon
Luggage storage

Guest services

Change of towels on request
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Turndown service
Wedding services

Outdoors

Barbecue grill
Beach loungers
Beach towels
Garden
On the beach

Full-service spa

Body scrubs
Body wraps
Facials
Hot tub
Hydrotherapy
Manicures/pedicures
Massage
Sauna
Spa treatment rooms

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

1 building
100% renewable energy
4 floors
Comprehensive food waste policy
Comprehensive recycling policy
Designated smoking areas
Humane treatment of captive wild animals
Local artist showcase
Local culture and ecosystem education
Locally-owned and organised tours and activities
No plastic coffee stirrers
No plastic drinking straws
Reception hall
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options

Room amenities

Bedroom

Bedsheets provided
Blackout drapes

Bathroom

Designer toiletries
Hair dryer
Private bathroom
Rainfall showerhead
Shower
Towels provided

Entertainment

Flat-screen TV with satellite channels

Food and drink

24-hour room service
Coffee/tea maker
Free bottled water
Minibar

Air conditioning (climate-controlled)
Bulk dispensers for toiletries
Ceiling fan
Eco-friendly toiletries
Energy-saving switches in guestrooms
Iron/ironing board
Laptop workspace
LED lighting
Phone
Recycling
Safe
Separate sitting area
Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11 PM

Express check-in available

Minimum check-in age - 18

Check-out

Check-out before noon

Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property

This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

When a room reservation includes a return airport transfer at no charge, it's essential to respond to the supplier's message to arrange the shuttle service.

Access methods

Staffed front desk

Pets

No pets allowed

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 21 years old.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

This property uses a grey water recycling system

Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Minimum Spring Break check-in age is 21 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa and Mastercard. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. This property uses a grey water recycling system. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

We should mention

Reservations are needed for golf tee times. For reservations, contact the property before arrival using the contact information on the booking confirmation.
Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

All Inclusive Punta Cana RIU

All Inclusive RIU Punta Cana

Palace RIU Punta Cana

Punta Cana Palace

Punta Cana Palace RIU

Punta Cana RIU

RIU All Inclusive Punta Cana

RIU Palace Punta Cana

RIU Palace Punta Cana All Inclusive

RIU Punta Cana Palace

RIU Palace Punta Cana All Inclusive All-inclusive property

RIU Punta Cana Inclusive incl

RIU Palace Punta Cana All Inclusive

Hotel Riu Palace Punta Cana - All Inclusive Punta Cana

Frequently asked questions

What is the cancellation policy at Hotel Riu Palace Punta Cana - All Inclusive?

Hotel Riu Palace Punta Cana - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel Riu Palace Punta Cana - All Inclusive?

Yep, Hotel Riu Palace Punta Cana - All Inclusive has a free self car park.

Are there any beaches close to Hotel Riu Palace Punta Cana - All Inclusive?

Yep, Hotel Riu Palace Punta Cana - All Inclusive is a short 8-minute walk from Arena Gorda Beach. Fun beach activities include volleyball, scuba diving and windsurfing.

Is there a spa on site at Hotel Riu Palace Punta Cana - All Inclusive?

Yep, Renova Spa is available for guests. It has a hot tub and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does Hotel Riu Palace Punta Cana - All Inclusive have a pool?

Yep, and guests love it! Hotel Riu Palace Punta Cana - All Inclusive has 3 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying with a coldie from the bar.

Does Hotel Riu Palace Punta Cana - All Inclusive have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Hotel Riu Palace Punta Cana - All Inclusive?

Hotel Riu Palace Punta Cana - All Inclusive features 3 outdoor pools, a full-service spa and a nightclub.

What makes Hotel Riu Palace Punta Cana - All Inclusive a romantic place to stay?

A hot tub and 24-hour room service, as well as rainfall showerheads and private patios in the guestrooms, help set the scene for a romantic weekend at Hotel Riu Palace Punta Cana - All Inclusive.

Is Hotel Riu Palace Punta Cana - All Inclusive family-friendly?

You bet! With amenities such as a free children's club, a children's pool and free supervised childcare, it's no surprise that Hotel Riu Palace Punta Cana - All Inclusive is a hit with families.

Does Hotel Riu Palace Punta Cana - All Inclusive serve breakfast?

Yep, free buffet breakfast is on offer daily from 7 AM to 11 AM.

Is there a free airport shuttle available at Hotel Riu Palace Punta Cana - All Inclusive?

No, Hotel Riu Palace Punta Cana - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Riu Palace Punta Cana - All Inclusive?

Yep, they've got a poolside bar and 6 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Riu Palace Punta Cana - All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel Riu Palace Punta Cana - All Inclusive?

No, pets are not allowed.

Is there a golf course on site at Hotel Riu Palace Punta Cana - All Inclusive?

There is a golf course next to Hotel Riu Palace Punta Cana - All Inclusive.

Hotel Riu Palace Punta Cana - All Inclusive Reviews

8.4

Very good

8.6/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

6/10 Okay

Martine

Travelled with family

6 Feb 2025

Liked: Cleanliness, staff & service

Stayed 10 nights in Jan 2025

10/10 Excellent

Kristen

Travelled with family

5 Feb 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Vibe and Excellent Staff

Rooms felt spacious and were clean. Common areas too. We were able to find chairs at beach and the (multiple) pools. We did a sunset horseback riding tour (amazing), but other than that were entertained for our 3 full days and 4 nights at the resort. A small shopping lane with souvenir shops is available. The staff really was the highlight. Gracious, friendly, and very interested in making our stay great. They were always present when you needed something (not used to that in the US). Drinks were good and you rarely waited for someone to come by to ask if you wanted to refill - or pick another to try from the menu! I'd say the buffet area was always crowded. Restaraunts were worth doing as an option if you wanted that experience. Check the menus posted. One note- I did not realize you needed to turn in your key and pool cards to get a little ticket upon checkout. This is presented to the bell captain when your ride arrives. I'm used to leaving keys in room and taking off but that's not how it's done. Luckily this process didn't delay our departure to the airport.

Stayed 4 nights in Jan 2025

8/10 Good

Raquel

Travelled with family

5 Feb 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Trip, Minor Complaints

Let me start off by saying my complaints are very minor compared to the wonderful stay we had. The property was gorgeous and the people were lovely. The food was okay, could be improved. And the checkout process was confusing, but I would still recommend it to everyone.

Stayed 4 nights in Jan 2025

8/10 Good

Magdalena

Travelled with partner

2 Feb 2025

Liked: Cleanliness, staff & service, amenities

Excellent service, staff was on top of their duty. What I did not like , we had cocarahas in the room

Stayed 7 nights in Jan 2025

6/10 Okay

Salvador Galdamez, WHITE PLAINS

Travelled with family, Travelled with family and small children, Travelled with group

31 Jan 2025

Liked: Staff & service, amenities

I love the location of the property and the variety of pools and beach. There was food most of the time however the menu was not very kids friendly except for fries. There were no chicken options. The food was good and most of the staff were very friendly to ensure guest feel welcome. The cleaning crew tries their best but the owners need to invest to make the rooms clean of bugs. I was expecting more for a 5 star hotel but was deceived by mosquitoes, roaches and other bugs in the rooms. Also for a kids friendly place there was no smoke free area. I found that some of the staff were not as kind to the local guests. I was served cold food at the a la carte restaurant and was asked to wait but non local looking people were allowed in quick and served properly. There were many activities but people had to do their own search for activities.Transportation not offered and shows were at other locations. No clear map of the property. I have to say that Antonio and Castillo were excellent servers at the Buffett breakfast & dinner. I spoke with some of the guys from reception who tried so hard to ensure that issues were resolved. Rene, Rismery, Daniel and David went above to assist with some issues. Although the place looks great on the pictures the facilities are not maintained properly and some things malfunction. The sink in my room was working only on one side. The sheets were dirty or stain and for a 5 star hotel I expected quality and cleanliness. Hotel is overpriced neglected.

Stayed 5 nights in Jan 2025

10/10 Excellent

Camila

30 Jan 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Amazing place to stay

Stayed 5 nights in Jan 2025

4/10 Poor

Mercedes Velez, White Plains

30 Jan 2025

Liked: Staff & service

Disliked: Property conditions & facilities

Stayed 5 nights in Jan 2025

10/10 Excellent

John

29 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 6 nights in Jan 2025

6/10 Okay

Tessie

Travelled with family, Travelled with partner

26 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Pros: The property wasn't overly massive. Many pool options. Good buffet. Friendly staff. Close proximity to the beach. Cons: It was missing a vibe. Yes, there are 4 off-site easily accessible themed party options, but it was missing the daily entertainment crew rounding people up for activities - whether aqua aerobics, dance lessons, or drinking games by the pool. It was missing the enthusiasm of the staff to get people excited about participating in activities.

Stayed 5 nights in Jan 2025

10/10 Excellent

EVRIM

24 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 3 nights in Jan 2025

10/10 Excellent

Shanita

20 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities

The property grounds were very clean. The staff were friendly, nice and helpful. I didn’t like the fact that my safe would not open and this was on my bday when I was supposed to head down for dinner. The front desk kept saying 15 min it ended up being over 2 hrs they had me miss my bday celebration in the dining hall which was very disappointing because, that was the purpose of my trip. The rooms were a little dated and my room actually had a bad leak from the vent in the ceiling one day it was raining which also was my bday. The entertainment was good and the team was lots of fun. Overall, a good experience!! Shout out to Pacheko at the front desk and Biembo in the dining hall for such informative and fun conversations especially with me being a solo travel they made sure I was taken care of.

Stayed 5 nights in Dec 2024

10/10 Excellent

Tina

Travelled with family

19 Jan 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This place is AMAZING! My kids and I came here between Christmas and New year. The resort is huge. It’s so beautiful. There is a ton of staff and we never had to wait for anything ( drinks, food, room service, swimming activities etc.). I cannot compliment the staff enough. Everyone was so very friendly and helpful! The buffet was large and had so many options. They also have like 4 or 5 special dining restaurants that look amazing but we had only packed for “beach” activities and didn’t realize that we should have packed dress clothes, as these restaurants do have a dress code. I’ve been to a lot of places and place felt like we were in Paradise. I definitely recommend going to the scape adventure park where you spend the day zip lining and swimming in beautiful caves. Our transportation picked us up right from the hotel. This is definitely a place we will revisit!!

Stayed 4 nights in Dec 2024

10/10 Excellent

Manuel

Travelled with family

18 Jan 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Everything great

Stayed 5 nights in Jan 2025

8/10 Good

Natalia

Travelled with family

18 Jan 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We loved the stay for the most part - the resort is beautiful and well maintained overall, the beach is gorgeous, many dining options with no restrictions or reservations necessary, which i really appreciated (the Italian restaurant was not great, but we enjoyed the food in the other ones).The weather was perfect too, and we were able to book some really fun excursions with reasonable pricing through the hotel destination services! A couple of things that were not so good - the rooms could definitely use some updating, the service is not super friendly or eager (except for bell boys and bartenders). Also, front desk never gave us clear info on anything we asked (mutiple people). And the tiny little bugs in the rooms were driving us insane - they were in everything. At first i freaked out thinking they were bed bugs - thank god no! I don't know what they were, but it's still unpleasant finding them everywhere in the room. Entertainment was ok, but nothing too interesting - it was mostly local singers (although pretty good ones!) On a good note - RIU parties did not disappoint, sooo much fun! I would say it's a decent resort, but for the money we paid - i've been to better ones for sure.

Stayed 4 nights in Jan 2025

6/10 Okay

Lizette

17 Jan 2025

Liked: Cleanliness, property conditions & facilities

Disliked: Staff & service

This is is not a 5 start hotel They need to improve on: food and service

Stayed 6 nights in Dec 2024

10/10 Excellent

Cecilia

Travelled with family

16 Jan 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It was nice the only problem was that the toilet wasn’t working properly.

Stayed 3 nights in Jan 2025

10/10 Excellent

Jesus Reyes

Travelled with partner

15 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Food at the beach restaurant is horrible,sport bar food horrible,black meat nothing fresh and well done,people excellent,beach water is kind of cold,riu pacha disco is too hot,music is good and the drinks is limited,casino only one 5 dollars table of black jack,everyone losers,one roulette table,like 10 slot machines no good….

Stayed 3 nights in Jan 2025

6/10 Okay

Lorraine

15 Jan 2025

Stayed 4 nights in Dec 2024

8/10 Good

Juan A

13 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities

I wish they can put more Effort on the foods and drinks. Everything else was excellent.

Stayed 4 nights in Jan 2025

10/10 Excellent

Marjorie

12 Jan 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful Resort, Fun parties, great food.

Stayed 8 nights in Nov 2024

10/10 Excellent

Mohammad

12 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 5 nights in Jan 2025

2/10 Terrible

Aldina

Travelled with group

8 Jan 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

My bathroom had a flood and no one did anything about it. I waited 40 mins for someone to take care of it and all my stuff got destroyed in toilet water. Disgusting. I requested a manager to call and follow up with me and nothing. Food was nasty too. Do not recommend.

Stayed 4 nights in Jan 2025

10/10 Excellent

Janthony González

4 Jan 2025

Stayed 4 nights in Nov 2024

8/10 Good

vineela

Travelled with family and small children

3 Jan 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful property

Stayed 4 nights in Dec 2024

10/10 Excellent

Christopher

Travelled with family and small children

2 Jan 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very nice hotel and nice people.

Stayed 4 nights in Dec 2024

Hotel Riu Palace Punta Cana - All Inclusive

Photo gallery for Hotel Riu Palace Punta Cana - All Inclusive

Reviews

Popular amenities

Explore the area

Room options

View all photos for Junior Suite, Ocean View (B2C-US)

Junior Suite, Ocean View (B2C-US)

Highlights

View all photos for Junior Suite (E)

Junior Suite (E)

Highlights

View all photos for Suite (C)

Suite (C)

Highlights

View all photos for Junior Suite, Connecting Rooms (C)

Junior Suite, Connecting Rooms (C)

Highlights

View all photos for Junior Suite (C)

Junior Suite (C)

Highlights

View all photos for Junior Suite (Tropical View | C)

Junior Suite (Tropical View | C)

Highlights

View all photos for Junior Suite (Superior, L)

Junior Suite (Superior, L)

Highlights

View all photos for Suite (B2C-US)

Suite (B2C-US)

Highlights

View all photos for Suite, Ocean View (B2C-US)

Suite, Ocean View (B2C-US)

Highlights

View all photos for Junior Suite (B2C-US)

Junior Suite (B2C-US)

Highlights

View all photos for Junior Suite (Tropical View, B2C-US)

Junior Suite (Tropical View, B2C-US)

Highlights

View all photos for Junior Suite, Connecting Rooms (B2C-CA)

Junior Suite, Connecting Rooms (B2C-CA)

Highlights

View all photos for Junior Suite (B2C-CA)

Junior Suite (B2C-CA)

Highlights

View all photos for Junior Suite (Tropical View | B2C-CA)

Junior Suite (Tropical View | B2C-CA)

Highlights

View all photos for Suite (B2C-CA)

Suite (B2C-CA)

Highlights

View all photos for Junior Suite, Connecting Rooms (L)

Junior Suite, Connecting Rooms (L)

Highlights

View all photos for Junior Suite, Courtyard View (Superior, E)

Junior Suite, Courtyard View (Superior, E)

Highlights

View all photos for Junior Suite (L)

Junior Suite (L)

Highlights

View all photos for Junior Suite, 2 Bedrooms (U)

Junior Suite, 2 Bedrooms (U)

Highlights

View all photos for Junior Suite, Ocean View (U)

Junior Suite, Ocean View (U)

Highlights

View all photos for Junior Suite (U)

Junior Suite (U)

Highlights

View all photos for Junior Suite (Tropical View, U)

Junior Suite (Tropical View, U)

Highlights

View all photos for Junior Suite, Sea View (L)

Junior Suite, Sea View (L)

Highlights

View all photos for Suite, Ocean View (U)

Suite, Ocean View (U)

Highlights

View all photos for Suite (U)

Suite (U)