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Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino – Adults Only

4.5 star property
Adults-only beachfront property with 4 outdoor pools

Photo gallery for Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino – Adults Only

4 outdoor pools, pool loungers
Property video
Exterior
Lobby
Luxury Junior Suite Swim Out Diamond Club

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Breakfast included
  • Pool
  • Laundry
  • All-inclusive
The current price is NZ$499
includes taxes & fees
21 Dec - 22 Dec

Explore the area

View map
Highway Macao Uvero Alto Beach, Punta Cana, La Altagracia, 23000
  • Place, Sirenis Aquagames Water Park
    ‪10 min drive‬
  • Place, Macao Beach
    ‪14 min drive‬
  • Place, Cana Bay Golf Club
    ‪23 min drive‬
  • Airport, Punta Cana (PUJ-Punta Cana Intl.)
    ‪43 min drive‬

Room options

View all photos for The Mansion

The Mansion | Living room

The Mansion

Highlights

Balcony or patio
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Ceiling fan
  • 99 sq m
  • Sleeps 12
  • 5 King Beds and 2 Queen Beds

View all photos for Luxury Presidential Ocean Front Swim Out One Bedroom Suite Diamond Club

Flat-screen TV, iPod dock, pay films

Luxury Presidential Ocean Front Swim Out One Bedroom Suite Diamond Club

Highlights

Balcony or patio
Separate sitting area
Individually furnished
Individually decorated
Private pool
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
  • 121 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Room

Premium bedding, minibar, in-room safe, individually decorated

Luxury Room

7.8 out of 10
Good
(91 reviews)

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Ceiling fan
Blackout curtains
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Presidential One Bedroom Suite Diamond Club

Luxury Presidential One Bedroom Suite Diamond Club

Luxury Presidential One Bedroom Suite Diamond Club

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Balcony or patio
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
  • 62 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Presidential Ocean Front Terrace One Bedroom Suite Diamond Club

Flat-screen TV, iPod dock, pay films

Luxury Presidential Ocean Front Terrace One Bedroom Suite Diamond Club

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
  • 121 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Junior Suite

Luxury Junior Suite

Luxury Junior Suite

7.0 out of 10
Good
(12 reviews)

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Ceiling fan
Blackout curtains
  • 51 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Luxury Junior Suite Swim Out Diamond Club

Premium bedding, minibar, in-room safe, individually decorated

Luxury Junior Suite Swim Out Diamond Club

9.2 out of 10
Wonderful
(17 reviews)

Highlights

Balcony or patio
Individually furnished
Individually decorated
Private pool
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Ceiling fan
  • 51 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Luxury Junior Suite Ocean View Diamond Club

Premium bedding, minibar, in-room safe, individually decorated

Luxury Junior Suite Ocean View Diamond Club

8.0 out of 10
Very good
(14 reviews)

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Ceiling fan
Blackout curtains
  • 51 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds OR 1 King Bed

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About the area

Punta Cana

A luxury stay in Punta Cana awaits you at Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino – Adults Only. You'll be 8.7 km (5.4 mi) from Macao Beach and 34.3 km (21.3 mi) from Bavaro Beach. Highlights at this all-inclusive property include 7 restaurants, 4 outdoor swimming pools and a full-service spa. .A day of pampering can include massages and facials along with hydrotherapy and mani/pedis. The buffet restaurant, Elements, serves international cuisine and is open for breakfast, lunch and dinner. With 3 lounge bars and a beach bar to choose from, you can enjoy a drink at the property. Spend the day at the beach and enjoy the on-site nightclub, gym and lazy river. Other amenities include free Wi-Fi in public areas, a sauna and a coffee shop/cafe. Free buffet breakfast is available daily between 7:00 AM and 10:30 AM. There's also the convenience of free valet parking. .Within a 30-minute drive of this 4.5-property class Uvero Alto property, attractions include Sirenis Aquagames Water Park and Cana Bay Golf Club.

What's nearby

  • Sirenis Aquagames Water Park - 10 min drive - 4.2 km
  • Macao Beach - 14 min drive - 10.2 km
  • Cana Bay Golf Club - 23 min drive - 17.3 km
  • Punta Blanca Golf Course - 23 min drive - 18.6 km
  • Iberostar Golf Course - 24 min drive - 21.5 km

Getting around

  • Punta Cana (PUJ-Punta Cana Intl.) - 35 min drive

Restaurants

  • ‪Carnival - ‬19 min walk
  • ‪Coco Cafe - ‬18 min walk
  • ‪C/X Culinary Experience - ‬1 min walk
  • ‪The Reef - ‬17 min walk
  • ‪Bluewater Grill - ‬20 min walk

About this property

Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino – Adults Only

Adults-only beachfront property with 4 outdoor pools
Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino – Adults Only is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino – Adults Only offers its guests a full-service spa, 4 outdoor swimming pools, a lazy river, and a sauna. There are 7 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 swim-up bars and 3 bars/lounges. Free breakfast is available daily. WiFi is free in public spaces.

A nightclub, a fitness centre, and a terrace are also featured at the luxury Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino – Adults Only. Self parking and valet parking are free.

Smoking is allowed in designated areas at this Art Deco Punta Cana property.

  • 320 guestrooms or units
  • 4 levels
  • 9 buildings
  • 7 dining venues
  • 2 swim-up bars
  • 3 bars or lounges
  • Built in 2014
  • Buffet breakfast (free)
  • Nightclub
  • Deli
  • Poolside lounge chairs
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • ATM
  • On-site shopping
  • Smoking in designated areas
  • Bar on the beach
  • Coffee shop
  • Bar by the pool
Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino – Adults Only offers 320 accommodations with iPod docking stations and minibars. Rooms open to balconies or patios. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels and pay-per-view films. Bathrooms include a shower with a rainfall showerhead, bathrobes and complimentary toiletries.

This Punta Cana property provides complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding and hairdryers can be requested. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the property's full-service spa. Services include facials, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including hydrotherapy. The spa is open daily.

Awards and affiliations

Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 2 swim-up bars
  • 3 bars/lounges
  • 7 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Elements
  • Hunter Steakhouse
  • Pescari
  • Tandori
  • Vespa

Things to do

  • 4 outdoor pools
  • Bicycle rentals
  • Fitness classes
  • Full-service spa
  • Gym
  • Lazy river
  • Nightclub
  • Sauna
  • Shopping
  • Tennis
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Terrace

Full-service spa

  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • 9 buildings
  • Art Deco architecture
  • Built in 2014
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer (on request)
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels
  • IPod dock
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Electrical adapters
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Safety Assured Holidays Protocol (Blue Diamond Resorts)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Safety Assured Holidays Protocol (Blue Diamond Resorts) guidelines.

We should mention

  • This is an adults-only property and guests under 18 years old aren't allowed.

Property is also known as

CHIC Royalton Resorts Adults All Inclusive Hotel Punta Cana
CHIC Royalton Resorts Adults All Inclusive Hotel
CHIC Royalton Resorts Adults All Inclusive Punta Cana
CHIC Royalton s Adults Inclus
CHIC Royalton Resorts Adults Punta Cana
CHIC Royalton Resorts Adults
CHIC Royalton Resorts Adults All Inclusive Punta Cana
CHIC by Royalton Resorts - Adults Only, All Inclusive Punta Cana
CHIC Royalton Resorts Adults All Inclusive
CHIC by Royalton Resorts Adults Only All Inclusive
CHIC by Royalton Resorts Adults Only All Inclusive
Royalton CHIC Punta Cana Adults only All Inclusive.
Royalton CHIC Punta Cana Resort Spa Adults Only All Inclusive

Frequently asked questions

What is the cancellation policy at Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino – Adults Only?

Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino – Adults Only offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino – Adults Only?

As of 20 Nov 2025, prices found for a 1-night stay for 2 adults at Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino – Adults Only on 21 Dec 2025 start from NZ$499.18, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino – Adults Only?

Yep, Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino – Adults Only has a free self car park and free valet parking.

Are there any beaches close to Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino – Adults Only?

The closest beach to Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino – Adults Only is Bavaro Beach (25.1 km).

Is there a spa on site at Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino – Adults Only?

Yep, there is an onsite spa at Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino – Adults Only. You'll enjoy heaps of services like facials and body treatments.

Does Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino – Adults Only have a pool?

Yep, and guests recommend it! Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino – Adults Only has 4 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar.

Does Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino – Adults Only have a waterslide?

No, but it has a waterpark and lazy river.

What luxury perks are available at Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino – Adults Only?

Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino – Adults Only features 4 outdoor pools, a full-service spa and a nightclub. All guestrooms come with premium bedding and 24-hour room service.

What makes Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino – Adults Only a romantic place to stay?

Al fresco dining and 24-hour room service, as well as rainfall showerheads and premium bedding in the guestrooms, help set the scene for a romantic weekend at Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino – Adults Only.

Is Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino – Adults Only family-friendly?

No, Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino – Adults Only is an adults-only property.

Does Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino – Adults Only serve breakfast?

Sure does, complimentary buffet brekkie is on offer daily from 7:00 AM to 10:30 AM.

Is there a free airport shuttle available at Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino – Adults Only?

No, Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino – Adults Only does not offer an airport shuttle service.

Is there a bar or restaurant at Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino – Adults Only?

Yep, they've got a beach bar and 7 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino – Adults Only?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino – Adults Only?

No, pets are not allowed.

Reviews

Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino – Adults Only Reviews

7.4

Good

8.0/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness
Rating 10 - Excellent. 416 out of 1004 reviews
Rating 8 - Good. 196 out of 1004 reviews
Rating 6 - Okay. 176 out of 1004 reviews
Rating 4 - Poor. 101 out of 1004 reviews
Rating 2 - Terrible. 115 out of 1004 reviews

Reviews

6/10 Okay

Lindy

Disliked: Staff & service
Stayed 4 nights in Aug 2025

4/10 Poor

Lia Nyree

Disliked: Cleanliness, staff & service
I did not enjoy my stay at Royalton Chic Punta Cana and would not recommend it. Our room smelled like mold the entire trip, even after cleaning. We paid for the Diamond Club upgrade, but service was terrible—our “butler” never checked on us and the premium liquor was clearly watered down. Drinks and juices tasted fake. The food was the worst part: nothing was fresh, meals were always lukewarm, and my friend got food poisoning by day two. I lived off cheeseburgers because they were the only thing edible. The sushi restaurant was closed (probably for the best), the steakhouse served the cheapest cuts with no seasoning, and the Diamond Club beach grill was a shack with items never available. It’s advertised as variety, but you eat the same things daily. The beach was unusable, completely covered in seaweed, and three of our five days were rainy and cloudy. Not their fault, but with no activities, the resort felt boring and trapped. The power went out in our room twice too. Overall, despite paying for Diamond Club, this felt like a complete scam. Dirty rooms, bad food, watered-down drinks, no beach, no service, and nothing to do made this the worst trip I’ve taken. I honestly could not wait to get back to the States—this was the first vacation where I wanted to go home before it was even over.
One chair was broken they all were run down/rusted
Stayed 5 nights in Aug 2025

6/10 Okay

Emoney

Liked: Staff & service
Stayed 4 nights in Aug 2025

8/10 Good

Andrea

Travelled with partner
Liked: Amenities
We liked the attention we received from our Butler service. Thank you Johnny!
Stayed 6 nights in Aug 2025

6/10 Okay

Yasmine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
More food options The beach need to be cleaned up Use to club on site , close the bar in the lobby and let the guest go to that bar. Utilize the club on site for the guest. It was disappointed that the club wasn't used.
Stayed 4 nights in Aug 2025

10/10 Excellent

Emma

Liked: Staff & service, property conditions & facilities
Johnny our butler was amazing he was very attentive and accessible.
Stayed 5 nights in Aug 2025

6/10 Okay

Kevin

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 5 nights in Jul 2025

10/10 Excellent

Oscar

Stayed 4 nights in Aug 2025

10/10 Excellent

Mary

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Aug 2025

10/10 Excellent

Raquel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing especially our butler Johnny.
Stayed 4 nights in Aug 2025

2/10 Terrible

Jerese

Travelled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
*** LONG REVIEW *** PLEASE READ!! I am going to be very honest, do not stay at this resort. The food is terrible, and all of the restaurants do not open up everyday. The pool which is imoirtant at a resort is also closed at 6pm everyday. The alcohol does not rate like the alcohol from home because the alcohol percentage is 35%, while the USA is 40%. Checking in was very smooth, I was walked around the property to be shown everything I needed. The hiccup came when my room was not the room that Expedia advertised. Yes, that’s not the hotels fault but I still felt like I should have been acclimated for what I thought I booked. My friends room: They were locked out for 1hr and we end up missing an important event. My other friends room lights went out every night; with no explanation. My room was the only room to have slippers and robes. Their rooms did not have anything of the sort. Restaurants: Italian was the best we had maybe a 6/10. Lasagne was soup and the Margarita pizza was just cheese with a slice of tomato. The steakhouse made me want to cry, steaks were not at the right temperatures, “mash potatoes” were just boiled and mashed, no salt, butter, cream nothing! The best thing there were the onion rings 2/10 We couldn’t go to the Indian restaurant because it was closed on certain days. Beware that the beaches here have ALOT of seaweed and it smells horrible!!! We tried walking along the shoreline and I literally almost passed out.
Stayed 5 nights in Aug 2025

2/10 Terrible

Sophia

Travelled with partner
Liked: Property conditions & facilities
Disliked: Staff & service, amenities
I normally don’t write reviews, but it was vital I do it for this location. I’ve been to the Royalton chic in Mexico which was by far so much better!! From the beginning of my stay here , it started off well, our” butler “showed us a tour of the facilities and what they have. Upon that we were told that we have to go through him or the concierge to make any reservations for the restaurants on site & only for day of ! Mind you some restaurants only open some days . There is no elevator, although they do bring your luggage’s to your room for you. The AC is poor, even worse during the night time & The water pressure is low. The bathroom… I’ll let the pics speak for itself . Now for the food services I will say for the munchies Grill, the attendance were very nice however when it comes to the buffet and some of the restaurants, you may not get the best service unless you lead with your money first. This was just a personal observation. I love to treat people, especially if I’m in someone else’s country however I don’t think it’s fair to have to accommodate someone for subpar service. Any extra attentive needs may not be given. I asked for a blow dryer and never got it. It was my birthday, my spouse ask several times to have the room decorated as well as something for me which was not done. I got pictures taken professionally with the staff at the hotel only to find out the minimum was 20 pictures for $300 and only two to be printed, money grab!
Stayed 5 nights in Aug 2025

6/10 Okay

Jennifer

Stayed 5 nights in Aug 2025

6/10 Okay

Amier

Travelled with group
Liked: Amenities, property conditions & facilities
I loved the resort the but the women workers just stare at you a never say and not say a word to you. I was there for 4 days for my birthday recently a they don’t even say hello just the men an it’s quite awkward. Food was okay and the resort was very nice!
Stayed 3 nights in Aug 2025

4/10 Poor

Audrey

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The food is not good
Stayed 4 nights in Apr 2025

6/10 Okay

Steven

Travelled with family
Liked: Staff & service
Downfall is the food. Buffet was small and pretty much the same the three days I stayed as for the specialty dinning it was no better and maybe cause it was the beginning of the week or slow they only had one open at a time so you had go by their schedule for dining options. Place was decent but watch out for the “time share” type pitch they try to get you to do as your trying to walk around.
Stayed 3 nights in Aug 2025

6/10 Okay

Aaron

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The property is too outdated to be called lixury and the price should be lower. Property had rust and is outdated. They only have the pools and nightly entertainment. Most restaurants were not open. Not alot of options of food at the buffet. The TV worked when it wanted to. Our last day the water pressure in the shower was very low. The resort was clean and service was great and the people were nice! But it's not worth the price or the word luxury!
Stayed 6 nights in Aug 2025

10/10 Excellent

Quiona

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was AMAZING! Very helpful, caring & attentive. Francisco, the concierge, was the absolute best when it came to my party’s safety. A true angel. Rooms were beautiful & clean with spectacular views! Mini bar was filled daily & room service was great.
Stayed 3 nights in Aug 2025

4/10 Poor

Candace

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was friendly, and I liked that it was a smaller resort. But with that being said, the price was just as much as the larger resort with fewer options. The buffet was extremely small and limited, and the food was often dried out and meat tuff. Limited restaurant options, and the food there was not that great. The activities team was not good about engaging people or having things going on outside of the Aquafit team they were great. The night activities started too late, leading up to the disco, and again were not very engaging. The drinks were also not that great. The pool was nice, but it had lots of sand in it. They never seemed to try and get out when they "cleaned" it, and the beach was crappy, we just stayed at the pool every day.
Stayed 4 nights in Aug 2025

10/10 Excellent

Margarita

Travelled with partner
Lo único que no me gustó es que el aire acondicionado en el Bar era pésimo,y que el Resort está muy aislado y no hay nada a sus alrededores.
Stayed 4 nights in Jul 2025

10/10 Excellent

Kamayah

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed my stay
Stayed 4 nights in Jul 2025

2/10 Terrible

Yeimy

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities
That property it’s dirty .. I was in diamond club … and it’s look regular … you ask for something they said it’s finish … I got a reservation in the meat restaurant when I when they send me to the buffet telling it was closed lying for everything … I never going back again ….
Stayed 2 nights in Jul 2025

6/10 Okay

Keri A

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 6 nights in Jul 2025

6/10 Okay

Veronica, Frederick

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
It was very nice to have an adults only stay in the DR. The Expedia Ambassador, Deivid and a resort representative I’ve. These two gentleman were amazing!!! Marriott should be ashamed of themselves, the beach was horrible, seaweed all over, clearly our resort wasn’t even trying to clean it up. The food deserves a 2 out of 5 stars. The room was nice and tidy but could be cleaner. The hospitality of the staff was amazing as well as Caesar our shuttle driver, wonderful. Would recommend going some place else. The food and resort need a major upgrade. I did have a good time, but my husband and I both agreed to stay some place else.
Stayed 3 nights in Jul 2025

4/10 Poor

Cierra

Travelled with group
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
I understand why people like this place. If everything went well this would have been an amazing weekend. If we were assigned the room type on the floor we requested it would have been wonderful. If the room were completely clean without stains on the walls, this would have been great. If there wasn’t mold on the vents, the ceiling, the curtains, or in the closet in our room, this would have been a wonderful stay. If the concierge staff provided viable solutions to the major issue of pervasive mold in the room, rather than making us feel like compensation for these major issues in addition to a solution to the problem were unreasonable, we would have had a marvelous time! If I didn’t have to leave the room at 3am because we became ill from exposure to the mold pouring from the vents, surrounding us and saturating the room, and ask for a new room now rather than tomorrow, we would have enjoyed this location immensely. Mold in our room made us sick. If I didn’t see how significant an issue this is for the resort, noticing mold in almost every public restroom, or perceive the same damp smell in a friend’s room it would have been lovely. If I couldn’t see evidence of deterioration throughout the resort including holes in walls, outlet hanging from cabana walls, rusted roofs, multiple resort bathrooms that are out of order, the pool bar missing its edge, and more, then it could have been a wonderful place for a vacation. But, alas, all the ifs add up to a less than wonderful
Stayed 2 nights in Jul 2025