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Royalton Punta Cana, An Autograph Collection All-Inclusive Resort & Casino

4.5 star property
Luxury property on the beach, with 3 outdoor pools

Photo gallery for Royalton Punta Cana, An Autograph Collection All-Inclusive Resort & Casino

Guests can relax on the beach with a view of the ocean from a sunbed under a shaded area.
Stunning resort entrance with a grand central entrance flanked by two wings, surrounded by lush gardens and palm trees.
Relax by the pool surrounded by palm trees and thatched-roof structures.
Luxury Chairman Two Bedroom Suite Ocean Front Diamond Club
Lobby

Popular amenities

  • Bar
  • Breakfast included
  • Hot tub
  • All-inclusive
  • Room service
The current price is NZ$397
includes taxes & fees
31 Aug - 1 Sept

Explore the area

Map
Playa Arena Gorda, Carretera Macao, Punta Cana, La Altagracia, 23000
  • Arena Gorda Beach
    ‪7 min walk‬
  • Punta Blanca Golf Course
    ‪5 min drive‬
  • Cana Bay Golf Club
    ‪5 min drive‬
  • Punta Cana (PUJ-Punta Cana Intl.)
    ‪30 min drive‬

Room options

View all photos for Luxury Presidential Jacuzzi Two Bedroom Suite Diamond Club

View from room

Luxury Presidential Jacuzzi Two Bedroom Suite Diamond Club

Highlights

Furnished balcony or patio
Air conditioning
Free cots/infant beds
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Ceiling fan
Blackout curtains
  • 106 sq m
  • Partial ocean view
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Chairman Two Bedroom Suite Ocean Front Diamond Club

Luxury Chairman Two Bedroom Suite Ocean Front Diamond Club

Luxury Chairman Two Bedroom Suite Ocean Front Diamond Club

Highlights

Furnished balcony or patio
Air conditioning
Free cots/infant beds
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Ceiling fan
Blackout curtains
  • 106 sq m
  • Ocean view
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Room Diamond Club

Hypo-allergenic bedding, free minibar, in-room safe, desk

Luxury Room Diamond Club

7.6 out of 10
Good
(20 reviews)

Highlights

Furnished balcony or patio
Air conditioning
Free cots/infant beds
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Ceiling fan
Blackout curtains
  • 38 sq m
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed OR 2 Queen Beds

View all photos for Luxury Ocean View Room Diamond Club

Luxury Ocean View Room Diamond Club | View from room

Luxury Ocean View Room Diamond Club

7.6 out of 10
Good
(4 reviews)

Highlights

Furnished balcony or patio
Air conditioning
Free cots/infant beds
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Ceiling fan
Blackout curtains
  • 38 sq m
  • Ocean view
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed OR 2 Queen Beds

View all photos for Luxury Presidential Jacuzzi Swim Out One Bedroom Suite Diamond Club

View from room

Luxury Presidential Jacuzzi Swim Out One Bedroom Suite Diamond Club

Highlights

Furnished balcony or patio
Air conditioning
Free cots/infant beds
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Ceiling fan
Blackout curtains
  • 68 sq m
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Honeymoon Jacuzzi Suite Diamond Club

Honeymoon Jacuzzi Suite Diamond Club

Honeymoon Jacuzzi Suite Diamond Club

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Furnished balcony or patio
Air conditioning
Free cots/infant beds
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Ceiling fan
Blackout curtains
  • 50 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Presidential Jacuzzi One Bedroom Suite Diamond Club

View from room

Luxury Presidential Jacuzzi One Bedroom Suite Diamond Club

Highlights

Furnished balcony or patio
Air conditioning
Free cots/infant beds
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Ceiling fan
Blackout curtains
  • 68 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Luxury Room

Hypo-allergenic bedding, free minibar, in-room safe, desk

Luxury Room

Highlights

Furnished balcony or patio
Air conditioning
Free cots/infant beds
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Ceiling fan
Blackout curtains
  • 38 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds

View all photos for Luxury Presidential Jacuzzi Swim Out Two Bedroom Suite Diamond Club

View from room

Luxury Presidential Jacuzzi Swim Out Two Bedroom Suite Diamond Club

Highlights

Furnished balcony or patio
Air conditioning
Free cots/infant beds
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Ceiling fan
Blackout curtains
  • 106 sq m
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Swim out Room Diamond Club

Luxury Swim out Room Diamond Club

Luxury Swim out Room Diamond Club

8.4 out of 10
Very good
(7 reviews)

Highlights

Furnished balcony or patio
Air conditioning
Free cots/infant beds
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Ceiling fan
Blackout curtains
  • 48 sq m
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed OR 2 Queen Beds

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About the area

Punta Cana

A luxury stay in Punta Cana awaits you at Royalton Punta Cana, An Autograph Collection All-Inclusive Resort & Casino. You'll be 2.2 km (1.4 mi) from Arena Gorda Beach and 2.8 km (1.7 mi) from Punta Blanca Golf Course. Highlights at this all-inclusive property include 10 restaurants, 3 outdoor swimming pools and a full-service spa. .A day of pampering at The Royal Spa can include deep-tissue massages, detox wraps and body wraps along with aromatherapy and mani/pedis. The buffet restaurant, Gourmet Marché, serves international cuisine and is open for lunch and dinner. With 2 beach bars and 2 poolside bars to choose from, you can enjoy a drink at the property. Spend the day at the beach and enjoy the on-site free water park, nightclub and free kids' club. Business travelers can take advantage of a meeting room and a conference centre. Plus you'll find a casino, free Wi-Fi in public areas and a gym. Each morning free buffet breakfast is offered between 7:00 AM and 11:00 AM. There's also the convenience of free valet parking. .Sights within a 20-minute drive of this 4.5-property class Bávaro property include Downtown Punta Cana and San Juan Shopping Center.

What's nearby

  • Arena Gorda Beach - 7 min walk - 0.6 km
  • Punta Blanca Golf Course - 5 min drive - 2.1 km
  • Cana Bay Golf Club - 5 min drive - 1.8 km
  • Iberostar Golf Course - 10 min drive - 4.3 km
  • Macao Beach - 17 min drive - 14.4 km

Getting around

  • Punta Cana (PUJ-Punta Cana Intl.) - 24 min drive

Restaurants

  • ‪La Altagracia - ‬7 min drive
  • ‪See & Sea - ‬7 min drive
  • ‪Lobby Bar - ‬7 min drive
  • ‪Seaside - ‬8 min drive
  • ‪Mirage Buffet - ‬7 min drive

About this property

Royalton Punta Cana, An Autograph Collection All-Inclusive Resort & Casino

Luxury property on the beach, with 3 outdoor pools
Royalton Punta Cana, An Autograph Collection All-Inclusive Resort & Casino is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

As a guest of Royalton Punta Cana, An Autograph Collection All-Inclusive Resort & Casino, you'll find a full-service spa, a complimentary water park, and 3 outdoor swimming pools. There are 10 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 beach bars, 2 poolside bars and 6 bars/lounges. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site and WiFi is free in public spaces.

A casino, a children's pool, and a nightclub are also featured at the luxury Royalton Punta Cana, An Autograph Collection All-Inclusive Resort & Casino. Self parking and valet parking are free.

This 4.5-star Punta Cana property is smoke free.

  • 317 guestrooms or units
  • 3 levels
  • 10 dining venues
  • 2 bars on the beach
  • 2 bars by the pool
  • 6 bars or lounges
  • Buffet breakfast (free)
  • Casino
  • Nightclub
  • Manager's reception (free)
  • Deli
  • Kid's club (free)
  • Conference centre
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Corner/local shop
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Computer for guest use
  • ATM
  • On-site shopping
  • Bellhop
  • No smoking on site
  • Coffee shop
Royalton Punta Cana, An Autograph Collection All-Inclusive Resort & Casino offers 317 accommodations with iPod docking stations and free minibar items. Rooms open to furnished balconies or patios. Flat-screen televisions come with premium satellite channels and pay-per-view films. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

The Royal Spa has massage/treatment rooms. Services include deep-tissue massages, hot stone massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 10 restaurants
  • 2 beach bars
  • 2 poolside bars
  • 6 bars/lounges
  • A coffee shop/cafe
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Gourmet Marché
  • Grazie Italian Trattoria
  • Hunter Steak House
  • Jade
  • Zen Teppanyaki and Sushi

Things to do

  • 3 gaming tables
  • 3 outdoor pools
  • 5 slot machines
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Casino (450 square foot of space)
  • Children's pool
  • Fishing
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Hot tub
  • Kayaking
  • Nightclub
  • Playground
  • Sauna
  • Scuba diving
  • Shopping
  • Tennis
  • Waterslide

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free cot
  • Free water park access
  • Grocery/convenience store
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Computer station
  • Conference centre
  • Meeting room

Outdoors

  • Garden
  • On the beach
  • On the waterfront
  • Terrace

Full-service spa

  • Aromatherapy
  • Body wraps
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Pool access ramp on site
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible spa

More

  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable/satellite channels
  • IPod dock
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:30 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Royalton Punta Cana, An Autograph Collection All-Inclusive Resort & Casino

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 23 years old.
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Safety Assured Holidays Protocol (Blue Diamond Resorts)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. Minimum Spring Break check-in age is 23 years old. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Safety Assured Holidays Protocol (Blue Diamond Resorts) guidelines.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Punta Cana Casino Resort
Royalton Punta Cana All Inclusive
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Royalton Resort & All Inclusive
Royalton Punta Cana All Inclusive All-inclusive property
Royalton Resort Casino All Inclusive
Royalton All Inclusive
Royalton Punta Cana
Royalton All Inclusive All-inclusive property
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Royalton Punta Cana All Inclusive
Royalton Punta Cana Resort Casino All Inclusive

Frequently asked questions

What is the cancellation policy at Royalton Punta Cana, An Autograph Collection All-Inclusive Resort & Casino?

Royalton Punta Cana, An Autograph Collection All-Inclusive Resort & Casino offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Royalton Punta Cana, An Autograph Collection All-Inclusive Resort & Casino?

As of 2 Aug 2025, prices found for a 1-night stay for 2 adults at Royalton Punta Cana, An Autograph Collection All-Inclusive Resort & Casino on 31 Aug 2025 start from NZ$397.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Royalton Punta Cana, An Autograph Collection All-Inclusive Resort & Casino?

Yep, Royalton Punta Cana, An Autograph Collection All-Inclusive Resort & Casino has a free self car park and free valet parking.

Are there any beaches close to Royalton Punta Cana, An Autograph Collection All-Inclusive Resort & Casino?

The closest beach to Royalton Punta Cana, An Autograph Collection All-Inclusive Resort & Casino is Macao Beach (8.3 km).

Is there a spa on site at Royalton Punta Cana, An Autograph Collection All-Inclusive Resort & Casino?

Yep, The Royal Spa is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like detox wraps, body wraps and facials, as well as deep-tissue massages.

Does Royalton Punta Cana, An Autograph Collection All-Inclusive Resort & Casino have a pool?

Royalton Punta Cana, An Autograph Collection All-Inclusive Resort & Casino has 3 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying with a drink from one of the bars.

Does Royalton Punta Cana, An Autograph Collection All-Inclusive Resort & Casino have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Royalton Punta Cana, An Autograph Collection All-Inclusive Resort & Casino?

Royalton Punta Cana, An Autograph Collection All-Inclusive Resort & Casino features 2 beach bars, 3 outdoor pools and a full-service spa. All guestrooms come with 24-hour room service and free minibar items.

What makes Royalton Punta Cana, An Autograph Collection All-Inclusive Resort & Casino a romantic place to stay?

1 hot tub and garden-view dining, as well as rainfall showerheads and private balconies in the guestrooms, help set the scene for a romantic weekend at Royalton Punta Cana, An Autograph Collection All-Inclusive Resort & Casino.

Is Royalton Punta Cana, An Autograph Collection All-Inclusive Resort & Casino family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as free infant beds in the guestrooms, it's no surprise that Royalton Punta Cana, An Autograph Collection All-Inclusive Resort & Casino is a hit with families.

Does Royalton Punta Cana, An Autograph Collection All-Inclusive Resort & Casino serve breakfast?

Sure does, free buffet brekkie is on offer daily from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at Royalton Punta Cana, An Autograph Collection All-Inclusive Resort & Casino?

No, Royalton Punta Cana, An Autograph Collection All-Inclusive Resort & Casino does not offer an airport shuttle service.

Is there a bar or restaurant at Royalton Punta Cana, An Autograph Collection All-Inclusive Resort & Casino?

Relax with a coldie at the 2 beach bars, 2 poolside bars or 6 lounge bars, and grab a meal at the onsite restaurant that serves international cuisine.

What time are check-in & check-out at Royalton Punta Cana, An Autograph Collection All-Inclusive Resort & Casino?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Royalton Punta Cana, An Autograph Collection All-Inclusive Resort & Casino?

No, pets and service animals are not allowed.

Is there a golf course on site at Royalton Punta Cana, An Autograph Collection All-Inclusive Resort & Casino?

There isn't one on site, but Cana Bay Golf Club is a short 17-minute walk away.

Royalton Punta Cana, An Autograph Collection All-Inclusive Resort & Casino Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 439 out of 1003 reviews
Rating 8 - Good. 223 out of 1003 reviews
Rating 6 - Okay. 150 out of 1003 reviews
Rating 4 - Poor. 90 out of 1003 reviews
Rating 2 - Terrible. 101 out of 1003 reviews

8.4/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Hillary

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I've stayed in various Resort here in Punta Cana, but the Royalton is currently in my top 3 favorite Resorts. From the staff, the food, the facility everything has been outstanding. Such a peaceful and beautiful place, me and my husband were delighted with everything and everyone. Jeifry vargas and everyone else's offered us an incredible experience. I hope to be back soon, with the rest of my family.
Stayed 2 nights in Apr 2025

10/10 Excellent

Jorge

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mi wife went on August of last year and she wasn’t to happy with the food. We went together on the month of April and she said that the upgrade on the food was incredible. She felt in love with the resort and she will like to visit again. For my first time visiting I give the resort a 10/10.
Stayed 2 nights in Apr 2025

10/10 Excellent

olga

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great!
Stayed 6 nights in Apr 2025

10/10 Excellent

Joel

Stayed 3 nights in Apr 2025

8/10 Good

Natalia

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Overall good experience; food, cleanliness and air conditioning needs improvement.
Stayed 3 nights in Apr 2025

10/10 Excellent

Teklim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very nice and good service the food are the best the resort is nice and good service. I will bring family come back again. The office desk she very friendly and helpful her name Judith and delfi they very nice and friendly people I love them.
Stayed 7 nights in Apr 2025

8/10 Good

Varney

Stayed 7 nights in Apr 2025

6/10 Okay

Zak Trujillo and Alex

Travelled with group
Disliked: Staff & service, amenities
To start off, the property is a very beautiful property and the beach area is probably one of the best in Punta Cana. Unfortunately, that is about all of the good things I have to say about this resort to start off the check-in process was a headache. It took forever and it seemed like nobody cared. We opted into the diamond club while checking in after being told, it was $64 come to find out it was $64 per night and we weren’t told that until after they ran our card And when we question that, we were told that we already paid for it and they didn’t know what to tell us .That was the start of a long five days. The entire staff on this resort short of maybe 2 to 3 people are extremely rude and very very unhelpful. It took forever to get a drink at most bars and you felt as if you were a burden when you ask for a drink, regardless of whether you were tipping or not. As for the room, it was clean unfortunately we were only able to have the room cleaned one time during our stay due to $100 being stolen from one of our backpacks while we were at the pool and they were in the room cleaning. As for food, I would probably rate it a three out of 10 for the time we were there. It seems to be a complete headache to book reservations at any of the restaurants and as unfortunate as it is when you do get a reservation to these restaurants the food is Below average at best. Of all the resorts I’ve been to the food at this resort is by far the worst. It sucks when you go a whole vacation
Stayed 5 nights in Apr 2025

10/10 Excellent

Wendy Yamileth Diaz

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the way everything is interconnected. Eliezel our building concierge was the most pleasant and helpful. The Gelato staff were awesome. The buffett and restaurant staff , pool staff, drink staff, everyone was just friendly, so calm and so welcoming. Loved it
Stayed 7 nights in Apr 2025

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Apr 2025

10/10 Excellent

Elmer Ramiro

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Apr 2025

8/10 Good

Trudy L

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property runs on a app, if you are unable to download that app you will not have access to what's happening on the property. We had a great vacation and would return to this resort...changing/upgrading to the swim up rooms. Diamond club was worth it to our family but getting the right Butler makes the trip even better (Thank you Nauria for a great week, we will be requesting you again!! 5 Stars all the way). The Restuarant's were very disappointing outside of the Steakhouse & Hibachi. The Italian, Mexican & Seafood left us hungry and going to the buffet after. The people were very pleasant with some going over & above. Make sure you take some small bills for tipping; the staff definitely earned it. Thank you again Royalton for a nice week!!
Stayed 9 nights in Apr 2025

2/10 Terrible

Latonia

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall very disappointed with my stay. Resort is very poorly managed.
Stayed 7 nights in Apr 2025

2/10 Terrible

Reema

Disliked: Cleanliness, staff & service, property conditions & facilities
– Worst All-Inclusive Experience in Over 15 Resorts We’ve stayed at more than 15 all-inclusive resorts across five destinations as a family, and unfortunately, Royalton Punta Cana was by far the worst experience we’ve had. We booked the Diamond Club expecting a smoother, more premium check-in and service. Instead, we were ushered into the Diamond Lounge where we spent over two hours waiting to be checked in. Our passports were taken, and every time we politely approached the staff to understand the delay, we were rudely told to sit back down. There was no explanation, no expectation setting, and no effort to make guests—especially families with children—feel welcomed. We arrived at 1 PM and didn’t get out of the lounge until 3:30 PM. By that time, the buffet had closed, and most lunch options were shut down. Our first meal as a family came at 7 PM, after a long, tiring, and hungry day. What made it worse was watching non-Diamond Club guests check in faster and more efficiently. It felt like we were penalized for paying extra. We weren’t given a room choice, no explanation of resort layout, pools, or amenities. The only information offered was that a butler would reach out to us. As Expedia Platinum members, we received no recognition—no room upgrade, no welcome amenities, and weren’t even informed about the coupon booklet tied to the supposed “$600 resort credit.” There was zero communication and zero effort to make us feel valued as guests. The disappointment continued
Stayed 4 nights in Apr 2025

10/10 Excellent

Maribel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mas musica en el area de la pisicna
Stayed 7 nights in Apr 2025

10/10 Excellent

Tonya, North Charleston

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I highly recommend! Every member of the staff was kind and courteous. The food at all the restaurants was awesome. Each night, there was live entertainment that was excellent. It was a great family atmosphere and lots of love for the Dominican culture in the air. Great overall.
Stayed 3 nights in Apr 2025

10/10 Excellent

Miatta

Stayed 4 nights in Apr 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, awesome location. Food was great and staff was amazing. Guest services do a great job. Front desk and F&B are very attentive I have to say I would definitely come back.
Stayed 2 nights in Mar 2025

10/10 Excellent

Greta

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Geraldo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El servicio fue excelente, Stephanie Rose y Juan fueron muy serviciales. La comida maravillosa una de las mejores que he probado. Me encantó
Stayed 1 night in Mar 2025

4/10 Poor

kimberly

Stayed 4 nights in Mar 2025

8/10 Good

Holly

Stayed 4 nights in Mar 2025

10/10 Excellent

Cary Justin, Wellsville

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I would return to this resort every year. Some of the waiters had very poor English which resulted in incorrect meal orders. They needed more activities for kids because the teenagers club and game rooms were empty buildings. Overall it was a great vacation
Stayed 6 nights in Feb 2025

10/10 Excellent

Chelsea

Stayed 5 nights in Feb 2025

6/10 Okay

Jeffrey

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The resort was amazing, staff was lacking and unfriendly and the Diamond Club service with our butler was a disaster.
Stayed 5 nights in Feb 2025