Serenade Punta Cana Beach & Spa Resort - All Inclusive

4.5 star property
Luxury property on the beach, with 3 outdoor pools

Photo gallery for Serenade Punta Cana Beach & Spa Resort - All Inclusive

3 outdoor pools, open 8:00 AM to 6:30 PM, pool umbrellas, pool loungers
Creator video - submitted by Luxury Richland
Exterior
Restaurant
Private beach, white sand, sun-loungers, beach umbrellas

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast included
  • All-inclusive
  • Pet-friendly
The current price is NZ$691
includes taxes & fees
22 Feb - 23 Feb

Explore the area

View map
Carretera Cabeza de Toro, Punta Cana, La Altagracia, 23000
  • Place, Bavaro Lagoon
    ‪5 min walk‬
  • Place, Dolphin Explorer
    ‪10 min walk‬
  • Place, Cabeza de Toro Beach
    ‪12 min walk‬
  • Airport, Punta Cana (PUJ-Punta Cana Intl.)
    ‪32 min drive‬

Room options

Luxury Room, Garden View

8.4 out of 10
Very good
(157 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Ceiling fan
Bathrobes
Hairdryer
  • Garden view
  • 50 sq m
  • Sleeps 1
  • 2 Double Beds

Luxury Room, Garden View

8.6 out of 10
Excellent
(404 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Ceiling fan
Bathrobes
Hairdryer
  • Garden view
  • 50 sq m
  • Sleeps 2
  • 2 Double Beds

Luxury Room, Garden View

8.0 out of 10
Very good
(54 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Ceiling fan
Bathrobes
Hairdryer
  • Garden view
  • 50 sq m
  • Sleeps 3
  • 2 Double Beds

Luxury Room, Garden View

9.0 out of 10
Wonderful
(74 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Ceiling fan
Bathrobes
Hairdryer
  • Garden view
  • 50 sq m
  • Sleeps 3
  • 2 Double Beds

Luxury Room, Garden View

9.0 out of 10
Wonderful
(45 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Ceiling fan
Bathrobes
Hairdryer
  • Garden view
  • 50 sq m
  • Sleeps 4
  • 2 Double Beds

Luxury Room, Garden View

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Ceiling fan
Bathrobes
Hairdryer
  • Garden view
  • 50 sq m
  • Sleeps 3
  • 2 Double Beds

Luxury Room, Pool Access

9.8 out of 10
Exceptional
(13 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Ceiling fan
Bathrobes
Hairdryer
  • 50 sq m
  • Sleeps 1
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds

Luxury Room, Pool Access

8.6 out of 10
Excellent
(221 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Ceiling fan
Bathrobes
Hairdryer
  • 50 sq m
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

Luxury Room, Pool Access

8.2 out of 10
Very good
(22 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Ceiling fan
Bathrobes
Hairdryer
  • 50 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

Luxury Room, Pool Access

7.6 out of 10
Good
(32 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Ceiling fan
Bathrobes
Hairdryer
  • 50 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

Luxury Room, Pool Access

7.8 out of 10
Good
(10 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Ceiling fan
Bathrobes
Hairdryer
  • 50 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

Luxury Room, Pool Access

8.0 out of 10
Very good
(2 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Ceiling fan
Bathrobes
Hairdryer
  • 50 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

Superior Room, Jetted Tub, Sea View

Highlights

Balcony
Private hot tub
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Ceiling fan
Bathrobes
  • Sea view
  • 91 sq m
  • Sleeps 1
  • 2 King Beds

Superior Room, Jetted Tub, Sea View

8.8 out of 10
Excellent
(60 reviews)

Highlights

Balcony
Private hot tub
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Ceiling fan
Bathrobes
  • Sea view
  • 91 sq m
  • Sleeps 2
  • 2 King Beds

Superior Room, Jetted Tub, Sea View

8.0 out of 10
Very good
(3 reviews)

Highlights

Balcony
Private hot tub
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Ceiling fan
Bathrobes
  • Sea view
  • 91 sq m
  • Sleeps 3
  • 2 King Beds

Superior Room, Jetted Tub, Sea View

8.8 out of 10
Excellent
(6 reviews)

Highlights

Balcony
Private hot tub
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Ceiling fan
Bathrobes
  • Sea view
  • 91 sq m
  • Sleeps 3
  • 2 King Beds

Superior Room, Jetted Tub, Sea View

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Balcony
Private hot tub
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Ceiling fan
Bathrobes
  • Sea view
  • 91 sq m
  • Sleeps 4
  • 2 King Beds

Superior Room, Jetted Tub, Sea View

Highlights

Balcony
Private hot tub
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Ceiling fan
Bathrobes
  • Sea view
  • 91 sq m
  • Sleeps 3
  • 2 King Beds

Room Luxury with Garden View

  • 49 sq m
  • Sleeps 1

Double Room Luxury with Garden View

  • 49 sq m
  • Sleeps 2

Triple Room Luxury with Garden View

  • 49 sq m
  • Sleeps 3

Quadruple Room Luxury with Garden View

  • 49 sq m
  • Sleeps 4

Triple Room Luxury with Garden View

  • 49 sq m
  • Sleeps 3

Quadruple Room Luxury with Garden View

  • 49 sq m
  • Sleeps 4

Room Luxury

  • 49 sq m
  • Sleeps 1

Double Room Luxury With private pool

  • 49 sq m
  • Sleeps 2

Triple Room Luxury with Pool View

  • 49 sq m
  • Sleeps 3

Quadruple Room Luxury with Pool View

  • 49 sq m
  • Sleeps 4

Triple Room Luxury

  • 49 sq m
  • Sleeps 3

Quadruple Room Luxury With private pool

  • 49 sq m
  • Sleeps 4

Triple Suite Master with Pool View

  • 98 sq m
  • Sleeps 3

Double Suite Master with Pool View

  • 98 sq m
  • Sleeps 2

Family Suite -5 guests- Master with Pool View

  • 98 sq m
  • Sleeps 5

Quadruple Suite Master with Pool View

  • 98 sq m
  • Sleeps 4

Family Suite -5 guests- Master with Pool View

  • 98 sq m
  • Sleeps 5

Luxury Suite

9.4 out of 10
Exceptional
(53 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Separate bedroom
Ceiling fan
Bathrobes
  • 98 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 King Beds and 1 Double Sofa Bed

Luxury Suite

9.2 out of 10
Wonderful
(12 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Separate bedroom
Ceiling fan
Bathrobes
  • 98 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 King Beds and 1 Double Sofa Bed

Luxury Suite

8.8 out of 10
Excellent
(18 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Separate bedroom
Ceiling fan
Bathrobes
  • 98 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds and 1 Double Sofa Bed

Luxury Suite

8.6 out of 10
Excellent
(10 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Separate bedroom
Ceiling fan
Bathrobes
  • 98 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 King Beds and 1 Double Sofa Bed

Luxury Suite

9.4 out of 10
Exceptional
(23 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Separate bedroom
Ceiling fan
Bathrobes
  • 98 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds and 1 Double Sofa Bed

Luxury Suite

7.4 out of 10
Good
(13 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Separate bedroom
Ceiling fan
Bathrobes
  • 98 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 King Beds and 1 Double Sofa Bed

Premium Suite

8.2 out of 10
Very good
(24 reviews)

Highlights

Balcony
Air conditioning
Club Lounge
Free cots/infant beds
Flat-screen TV
Blackout curtains
Separate bedroom
Ceiling fan
  • Ocean view
  • 78 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Suite Luxury

  • 98 sq m
  • Sleeps 6

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About the area

Punta Cana

A luxury stay in Punta Cana awaits you at Serenade Punta Cana Beach & Spa Resort - All Inclusive. Within a 20-minute stroll, you'll find Cabeza de Toro Beach and Bavaro Lagoon. Highlights at this all-inclusive property include 3 outdoor swimming pools, 2 poolside bars and a full-service spa. .A day of pampering can include beachside massages, aromatherapy and hydrotherapy along with access to the sauna and hot tub. For a drink, you can stop by the property's own lounge bar. Spend the day at the private beach where you'll find sunloungers, and enjoy the on-site free water park and gym. Business amenities include 3 meeting rooms and conference space. Additionally, you'll find free Wi-Fi in public areas, a Turkish bath/hammam and a children's swimming pool. Free buffet breakfast is available daily between 7:00 AM and 10:00 AM. There's also the convenience of free self parking. .Within a 20-minute drive of this 4.5-property class Punta Cana property, attractions include Downtown Punta Cana and Cocotal Golf and Country Club.

What's nearby

  • Bavaro Lagoon - 5 min walk - 0.5 km
  • Dolphin Explorer - 10 min walk - 0.8 km
  • Cabeza de Toro Beach - 12 min walk - 1.1 km
  • Catalonia Caribe Golf Club - 19 min walk - 1.6 km
  • Bavaro Beach - 30 min drive - 15.0 km

Getting around

  • Punta Cana (PUJ-Punta Cana Intl.) - 24 min drive

Restaurants

  • ‪The Cut - ‬12 min walk
  • ‪The Win - ‬1 min walk
  • ‪Windows Restaurant - ‬4 min drive
  • ‪Restaurante Brasileiro Punta Cana - ‬19 min walk
  • ‪Catalonia Bavaro Lobby Bar - ‬5 min drive

About this property

Serenade Punta Cana Beach & Spa Resort - All Inclusive

Luxury property on the beach, with 3 outdoor pools
Serenade Punta Cana Beach & Spa Resort - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Step outside to unwind on the white sand beach. Enjoy the umbrellas and sunloungers for a relaxing day at the beach. At Serenade Punta Cana Beach & Spa Resort - All Inclusive, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily. There's a restaurant on site. You can enjoy a drink at one of the bars, which include 2 poolside bars and a bar/lounge. WiFi is free in public spaces. This all-inclusive property also offers a complimentary water park, a children's pool and a fitness centre. Free self parking is available.

Smoking is allowed in designated areas at this 4.5-star Punta Cana property.

  • 603 guestrooms or units
  • 3 levels
  • 8 buildings
  • 2 bars by the pool
  • 2 swim-up bars
  • Built in 2020
  • Buffet breakfast (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Serenade Punta Cana Beach & Spa Resort - All Inclusive offers 603 air-conditioned accommodations with minibars and a safe. Rooms open to balconies. 65-inch flat-screen televisions come with cable channels. Bathrooms include a shower, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. An iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

The on-site spa has 5 treatment rooms and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include facials, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 2 poolside bars
  • 2 swim-up bars
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Restaurante Italiano
  • Restaurante Japones
  • Restaurante Mediterraneo
  • Restaurante SteakHouse

Things to do

  • 3 outdoor pools
  • Air hockey
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Concerts/live shows
  • Designer stores
  • Evening entertainment
  • Fitness classes
  • Foosball table
  • Free water park
  • Full-service spa
  • Games
  • Gym
  • Playground
  • Shopping
  • Table tennis
  • Waterslide
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free water park access
  • In-room cot
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Waterslide

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3 meeting rooms
  • Conference space

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • 8 buildings
  • Banquet hall
  • Built in 2020
  • Communal living room
  • Designated smoking areas
  • Lifeguards
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 65-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: DOP 6000 per pet, per night
  • Only dogs are allowed
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: DOP 6000 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards and cash. This property uses a grey water recycling system. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 8:00 AM to 6:30 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Serenade Punta Cana Beach Spa Resort
Serenade Punta Cana Beach Spa Casino Resort
Serenade Punta Cana Beach Spa Casino Resort All Inclusive

Frequently asked questions

What is the cancellation policy at Serenade Punta Cana Beach & Spa Resort - All Inclusive?

Serenade Punta Cana Beach & Spa Resort - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Serenade Punta Cana Beach & Spa Resort - All Inclusive?

As of 30 Jan 2026, prices found for a 1-night stay for 2 adults at Serenade Punta Cana Beach & Spa Resort - All Inclusive on 22 Feb 2026 start from NZ$691.08, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Serenade Punta Cana Beach & Spa Resort - All Inclusive?

Yep, Serenade Punta Cana Beach & Spa Resort - All Inclusive has a free self car park.

Are there any beaches close to Serenade Punta Cana Beach & Spa Resort - All Inclusive?

Yep, Serenade Punta Cana Beach & Spa Resort - All Inclusive is a short 20-minute walk from Cabeza de Toro Beach. Fun beach activities include volleyball.

Is there a spa on site at Serenade Punta Cana Beach & Spa Resort - All Inclusive?

Yep, there is an onsite spa at Serenade Punta Cana Beach & Spa Resort - All Inclusive. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like facials and body treatments, as well as beachside massages.

Does Serenade Punta Cana Beach & Spa Resort - All Inclusive have a pool?

Yep, and guests recommend it! Serenade Punta Cana Beach & Spa Resort - All Inclusive has 3 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a drink from one of the bars. The pool is open 8:00 AM to 6:30 PM.

Does Serenade Punta Cana Beach & Spa Resort - All Inclusive have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Serenade Punta Cana Beach & Spa Resort - All Inclusive?

Serenade Punta Cana Beach & Spa Resort - All Inclusive features a private beach, 2 poolside bars and 3 outdoor pools.

What makes Serenade Punta Cana Beach & Spa Resort - All Inclusive a romantic place to stay?

A hot tub and a private beach, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Serenade Punta Cana Beach & Spa Resort - All Inclusive.

Is Serenade Punta Cana Beach & Spa Resort - All Inclusive family-friendly?

You bet! With amenities such as a children's pool and a playground, as well as free infant beds in the guestrooms, it's no surprise that Serenade Punta Cana Beach & Spa Resort - All Inclusive is a hit with families.

Does Serenade Punta Cana Beach & Spa Resort - All Inclusive serve breakfast?

Yeah, complimentary buffet breakfast is available daily from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at Serenade Punta Cana Beach & Spa Resort - All Inclusive?

No, Serenade Punta Cana Beach & Spa Resort - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Serenade Punta Cana Beach & Spa Resort - All Inclusive?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Serenade Punta Cana Beach & Spa Resort - All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Serenade Punta Cana Beach & Spa Resort - All Inclusive Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 3027 out of 6608 reviews
Rating 8 - Good. 1522 out of 6608 reviews
Rating 6 - Okay. 1091 out of 6608 reviews
Rating 4 - Poor. 478 out of 6608 reviews
Rating 2 - Terrible. 490 out of 6608 reviews

8.6/10

Cleanliness

8.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

2/10 Terrible

Vinod Vijay

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Check in was horrible Food was horrible Gave me serious food poisoning Was in bed for 4 days
Stayed 7 nights in Oct 2025

10/10 Excellent

Damilola Arafat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes
Stayed 4 nights in Oct 2025

2/10 Terrible

Iris E Morales

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Oct 2025

10/10 Excellent

Manuel

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything amazing . Excellent attention.
Stayed 4 nights in Oct 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Clean good customer service
Stayed 3 nights in Oct 2025

2/10 Terrible

Elizabete

Disliked: Cleanliness, staff & service, property conditions & facilities
Pool is sucks, drink teste like dirty water, staff are so rude. Clean room was okay. Not good. Okay
Stayed 5 nights in Oct 2025

2/10 Terrible

ughinga

Disliked: Cleanliness, amenities, property conditions & facilities
The staff , stolen items from room, very rude. Not enough towels, elevator was not working, also the food was cold and not good.
Stayed 3 nights in Oct 2025

8/10 Good

Nicole

Stayed 3 nights in Oct 2025

6/10 Okay

Shakina

Travelled with family
Liked: Cleanliness
Everything was good. Housekeepers were excellent they made sure our refrigerator was kept stocked and we had linen everyday. The hotel had a wide selection of food to choose from. Even though it rained there the entire time we was there it was still overall a good vacation. I just wished our room was farther back because the pool where all the activities were held was outside our room, which meant if you had a long night and wanted to sleep in it’s not possible unless your a heavy sleeper. The only issue i had was the mosquitoes was bad like really bad!!! And the bug repellent wee brought from the store on site didn’t work. It was like perfume to them.
Stayed 4 nights in Oct 2025

6/10 Okay

Joshua

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service
The place itself was nice but most staff were unfriendly and just looking for a tip. Dining room staff almost never came to our table to ask if we needed water. Had to do everything ourself.
Stayed 7 nights in Oct 2025

2/10 Terrible

Antonio

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
We were extremely overcharged for rooms that were infested with mosquitoes and the poorest room service we have ever experienced! We strongly urge some oversight on the way they trick you into upgrades etc. poorest experience ever.
Stayed 4 nights in Oct 2025

8/10 Good

Raymond, Palisades Pk

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Oct 2025

10/10 Excellent

Aileen

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
La limpieza excelente, pueden mejorar en el Bufete de comida ya que la presentación de la comida no fue la mejor ( comida seca, quemada, repetida) Pero el servicio muy bueno
Stayed 4 nights in Oct 2025

8/10 Good

Ivan A

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 1 night in Oct 2025

10/10 Excellent

Joey

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff was fantastic! Food was good, room was very clean. Only issue is for a family stay, the bathroom has a window into the bedroom. Heard after the fact some people bring clips and a shower curtain to hang for privacy
Stayed 5 nights in Oct 2025

8/10 Good

DAPHENIE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great time at the serenade hotel and I’ll be returning.
Stayed 4 nights in Oct 2025

8/10 Good

Omar

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel over all
Stayed 5 nights in Oct 2025

10/10 Excellent

jimmy

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 4 nights in Oct 2025

6/10 Okay

Luis A

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Buffet Food wasn't the greatest.
Stayed 5 nights in Oct 2025

6/10 Okay

Dino

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Oct 2025

6/10 Okay

ashly isabel

Liked: Cleanliness
Disliked: Staff & service
Staff wasn’t as friendly
Stayed 6 nights in Oct 2025

6/10 Okay

Amber

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
We had a great time when we stayed in August. Of course it’s summer and it’s hot but some of the restaurants had NO air conditioning. The hotel is in need of paint or pressure washing. Buffet was okay, the restaurants were all delicious with great service. The app to make reservations for dinner was awful!!! I recommend you go to the front desk to make your dinner reservations. Overall it was a fun trip!
Stayed 7 nights in Aug 2025

8/10 Good

Heynerg

Liked: Cleanliness
Stayed 7 nights in Oct 2025

10/10 Excellent

Shanaya

Stayed 4 nights in Oct 2025

2/10 Terrible

ARIBEL

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2025