Serenade Punta Cana Beach & Spa Resort - All Inclusive

4.5 star property
Luxury property on the beach, with 3 outdoor pools

Photo gallery for Serenade Punta Cana Beach & Spa Resort - All Inclusive

3 outdoor pools, open 8:00 AM to 6:30 PM, pool umbrellas, pool loungers
Creator video - submitted by Luxury Richland
Miscellaneous
Exterior
Restaurant

Reviews

8.0 out of 10
Very good

Popular amenities

  • All-inclusive
  • Pet-friendly
  • Breakfast included
The current price is NZ$496
includes taxes & fees
17 Dec - 18 Dec

Explore the area

View map
Carretera Cabeza de Toro, Punta Cana, La Altagracia, 23000
  • Place, Bavaro Lagoon
    ‪5 min walk‬
  • Place, Dolphin Explorer
    ‪10 min walk‬
  • Place, Cabeza de Toro Beach
    ‪12 min walk‬
  • Airport, Punta Cana (PUJ-Punta Cana Intl.)
    ‪27 min drive‬

Room options

Luxury Room, Garden View

8.6 out of 10
Excellent
(154 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Ceiling fan
Hairdryer
Bathrobes
  • 50 sq m
  • Sleeps 1
  • 2 Double Beds

Luxury Room, Garden View

8.6 out of 10
Excellent
(401 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Ceiling fan
Hairdryer
Bathrobes
  • 50 sq m
  • Sleeps 2
  • 2 Double Beds

Luxury Room, Garden View

8.0 out of 10
Very good
(53 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Ceiling fan
Hairdryer
Bathrobes
  • 50 sq m
  • Sleeps 3
  • 2 Double Beds

Luxury Room, Garden View

9.0 out of 10
Wonderful
(72 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Ceiling fan
Hairdryer
Bathrobes
  • 50 sq m
  • Sleeps 3
  • 2 Double Beds

Luxury Room, Garden View

9.0 out of 10
Wonderful
(44 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Ceiling fan
Hairdryer
Bathrobes
  • 50 sq m
  • Sleeps 4
  • 2 Double Beds

Luxury Room, Garden View

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Ceiling fan
Hairdryer
Bathrobes
  • 50 sq m
  • Sleeps 3
  • 2 Double Beds

Luxury Room, Pool Access

9.8 out of 10
Exceptional
(13 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Ceiling fan
Hairdryer
Bathrobes
  • 50 sq m
  • Sleeps 1
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds

Luxury Room, Pool Access

8.6 out of 10
Excellent
(219 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Ceiling fan
Hairdryer
Bathrobes
  • 50 sq m
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

Luxury Room, Pool Access

8.2 out of 10
Very good
(22 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Ceiling fan
Hairdryer
Bathrobes
  • 50 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

Luxury Room, Pool Access

7.6 out of 10
Good
(31 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Ceiling fan
Hairdryer
Bathrobes
  • 50 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

Luxury Room, Pool Access

7.8 out of 10
Good
(10 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Ceiling fan
Hairdryer
Bathrobes
  • 50 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

Luxury Room, Pool Access

8.0 out of 10
Very good
(2 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Ceiling fan
Hairdryer
Bathrobes
  • 50 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

Superior Room, Jetted Tub, Sea View

Highlights

Balcony
Private hot tub
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Ceiling fan
Jetted bath
  • 91 sq m
  • Sea view
  • Sleeps 1
  • 2 King Beds

Superior Room, Jetted Tub, Sea View

8.8 out of 10
Excellent
(59 reviews)

Highlights

Balcony
Private hot tub
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Ceiling fan
Jetted bath
  • 91 sq m
  • Sea view
  • Sleeps 2
  • 2 King Beds

Superior Room, Jetted Tub, Sea View

8.0 out of 10
Very good
(3 reviews)

Highlights

Balcony
Private hot tub
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Ceiling fan
Jetted bath
  • 91 sq m
  • Sea view
  • Sleeps 3
  • 2 King Beds

Superior Room, Jetted Tub, Sea View

8.8 out of 10
Excellent
(6 reviews)

Highlights

Balcony
Private hot tub
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Ceiling fan
Jetted bath
  • 91 sq m
  • Sea view
  • Sleeps 3
  • 2 King Beds

Superior Room, Jetted Tub, Sea View

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Balcony
Private hot tub
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Ceiling fan
Jetted bath
  • 91 sq m
  • Sea view
  • Sleeps 4
  • 2 King Beds

Superior Room, Jetted Tub, Sea View

Highlights

Balcony
Private hot tub
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Ceiling fan
Jetted bath
  • 91 sq m
  • Sea view
  • Sleeps 3
  • 2 King Beds

Room Luxury with Garden View

  • 49 sq m
  • Sleeps 1

Double Room Luxury with Garden View

  • 49 sq m
  • Sleeps 2

Triple Room Luxury with Garden View

  • 49 sq m
  • Sleeps 3

Quadruple Room Luxury with Garden View

  • 49 sq m
  • Sleeps 4

Triple Room Luxury with Garden View

  • 49 sq m
  • Sleeps 3

Quadruple Room Luxury with Garden View

  • 49 sq m
  • Sleeps 4

Room Luxury

  • 49 sq m
  • Sleeps 1

Double Room Luxury With private pool

  • 49 sq m
  • Sleeps 2

Triple Room Luxury with Pool View

  • 49 sq m
  • Sleeps 3

Quadruple Room Luxury with Pool View

  • 49 sq m
  • Sleeps 4

Triple Room Luxury

  • 49 sq m
  • Sleeps 3

Quadruple Room Luxury With private pool

  • 49 sq m
  • Sleeps 4

Triple Suite Master with Pool View

  • 98 sq m
  • Sleeps 3

Double Suite Master with Pool View

  • 98 sq m
  • Sleeps 2

Family Suite -5 guests- Master with Pool View

  • 98 sq m
  • Sleeps 5

Quadruple Suite Master with Pool View

  • 98 sq m
  • Sleeps 4

Family Suite -5 guests- Master with Pool View

  • 98 sq m
  • Sleeps 5

Luxury Suite

9.4 out of 10
Exceptional
(50 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Separate bedroom
Ceiling fan
Blackout curtains
Hairdryer
  • 98 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 King Beds and 1 Double Sofa Bed

Luxury Suite

9.2 out of 10
Wonderful
(12 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Separate bedroom
Ceiling fan
Blackout curtains
Hairdryer
  • 98 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 King Beds and 1 Double Sofa Bed

Luxury Suite

8.8 out of 10
Excellent
(18 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Separate bedroom
Ceiling fan
Blackout curtains
Hairdryer
  • 98 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds and 1 Double Sofa Bed

Luxury Suite

8.6 out of 10
Excellent
(10 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Separate bedroom
Ceiling fan
Blackout curtains
Hairdryer
  • 98 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 King Beds and 1 Double Sofa Bed

Luxury Suite

9.4 out of 10
Exceptional
(23 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Separate bedroom
Ceiling fan
Blackout curtains
Hairdryer
  • 98 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds and 1 Double Sofa Bed

Luxury Suite

7.4 out of 10
Good
(13 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Separate bedroom
Ceiling fan
Blackout curtains
Hairdryer
  • 98 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 King Beds and 1 Double Sofa Bed

Premium Suite

8.2 out of 10
Very good
(24 reviews)

Highlights

Balcony
Air conditioning
Club Lounge
Free cots/infant beds
Flat-screen TV
Separate bedroom
Ceiling fan
Blackout curtains
  • 78 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Suite Luxury

  • 98 sq m
  • Sleeps 6

About the area

Punta Cana

A luxury stay in Punta Cana awaits you at Serenade Punta Cana Beach & Spa Resort - All Inclusive. Within a 20-minute stroll, you'll find Cabeza de Toro Beach and Bavaro Lagoon. Highlights at this all-inclusive property include 3 outdoor swimming pools, 2 poolside bars and a full-service spa. .A day of pampering can include beachside massages, aromatherapy and hydrotherapy along with access to the sauna and hot tub. For a drink, you can stop by the property's own lounge bar. Spend the day at the private beach where you'll find sunloungers, and enjoy the on-site free water park and gym. Business amenities include 3 meeting rooms and conference space. Additionally, you'll find free Wi-Fi in public areas, a Turkish bath/hammam and a children's swimming pool. Free buffet breakfast is available daily between 7:00 AM and 10:00 AM. There's also the convenience of free self parking. .Within a 20-minute drive of this 4.5-property class Punta Cana property, attractions include Downtown Punta Cana and Cocotal Golf and Country Club.

What's nearby

  • Bavaro Lagoon - 5 min walk - 0.5 km
  • Dolphin Explorer - 10 min walk - 0.8 km
  • Cabeza de Toro Beach - 12 min walk - 1.1 km
  • Catalonia Caribe Golf Club - 19 min walk - 1.6 km
  • Bavaro Beach - 25 min drive - 15.2 km

Getting around

  • Punta Cana (PUJ-Punta Cana Intl.) - 24 min drive

Restaurants

  • ‪The Cut - ‬12 min walk
  • ‪The Win - ‬1 min walk
  • ‪Windows Restaurant - ‬4 min drive
  • ‪Thalassa Restaurant - ‬6 min drive
  • ‪Restaurante Brasileiro Punta Cana - ‬19 min walk

About this property

Serenade Punta Cana Beach & Spa Resort - All Inclusive

Luxury property on the beach, with 3 outdoor pools
Serenade Punta Cana Beach & Spa Resort - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Step outside to unwind on the white sand beach. Enjoy the umbrellas and sunloungers for a relaxing day at the beach. At Serenade Punta Cana Beach & Spa Resort - All Inclusive, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily. There's a restaurant on site. You can enjoy a drink at one of the bars, which include 2 poolside bars and a bar/lounge. WiFi is free in public spaces. This all-inclusive property also offers a complimentary water park, a children's pool and a fitness centre. Free self parking is available.

Smoking is allowed in designated areas at this 4.5-star Punta Cana property.

  • 603 guestrooms or units
  • 3 levels
  • 8 buildings
  • 2 bars by the pool
  • 2 swim-up bars
  • Built in 2020
  • Buffet breakfast (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Serenade Punta Cana Beach & Spa Resort - All Inclusive offers 603 air-conditioned accommodations with minibars and a safe. Rooms open to balconies. 65-inch flat-screen televisions come with cable channels. Bathrooms include a shower, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. An iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

The on-site spa has 5 treatment rooms and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include facials, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 2 poolside bars
  • 2 swim-up bars
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Restaurante Italiano
  • Restaurante Japones
  • Restaurante Mediterraneo
  • Restaurante SteakHouse

Things to do

  • 3 outdoor pools
  • Air hockey
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Concerts/live shows
  • Designer stores
  • Evening entertainment
  • Fitness classes
  • Foosball table
  • Free water park
  • Full-service spa
  • Games
  • Gym
  • Playground
  • Shopping
  • Table tennis
  • Waterslide
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free water park access
  • In-room cot
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Waterslide

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3 meeting rooms
  • Conference space

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • 8 buildings
  • Banquet hall
  • Built in 2020
  • Communal living room
  • Designated smoking areas
  • Lifeguards
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 65-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 10 November to 13 November:
  • One of the swimming pools

Access methods

Staffed front desk

Pets

  • Pets: DOP 6000 per pet, per night
  • Only dogs are allowed
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: DOP 6000 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards and cash. This property uses a grey water recycling system. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 8:00 AM to 6:30 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Serenade Punta Cana Beach Spa Resort
Serenade Punta Cana Beach Spa Casino Resort
Serenade Punta Cana Beach Spa Casino Resort All Inclusive

Frequently asked questions

What is the cancellation policy at Serenade Punta Cana Beach & Spa Resort - All Inclusive?

Serenade Punta Cana Beach & Spa Resort - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Serenade Punta Cana Beach & Spa Resort - All Inclusive?

As of 15 Dec 2025, prices found for a 1-night stay for 2 adults at Serenade Punta Cana Beach & Spa Resort - All Inclusive on 17 Dec 2025 start from NZ$495.97, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Serenade Punta Cana Beach & Spa Resort - All Inclusive?

Yep, Serenade Punta Cana Beach & Spa Resort - All Inclusive has a free self car park.

Are there any beaches close to Serenade Punta Cana Beach & Spa Resort - All Inclusive?

Yep, Serenade Punta Cana Beach & Spa Resort - All Inclusive is a short 20-minute walk from Cabeza de Toro Beach. Fun beach activities include volleyball.

Is there a spa on site at Serenade Punta Cana Beach & Spa Resort - All Inclusive?

Yep, there is an onsite spa at Serenade Punta Cana Beach & Spa Resort - All Inclusive. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like facials and body treatments, as well as beachside massages.

Does Serenade Punta Cana Beach & Spa Resort - All Inclusive have a pool?

Yep, and guests recommend it! Serenade Punta Cana Beach & Spa Resort - All Inclusive has 3 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a drink from one of the bars. The pool is open 8:00 AM to 6:30 PM.

Does Serenade Punta Cana Beach & Spa Resort - All Inclusive have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Serenade Punta Cana Beach & Spa Resort - All Inclusive?

Serenade Punta Cana Beach & Spa Resort - All Inclusive features a private beach, 2 poolside bars and 3 outdoor pools.

What makes Serenade Punta Cana Beach & Spa Resort - All Inclusive a romantic place to stay?

A hot tub and a private beach, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Serenade Punta Cana Beach & Spa Resort - All Inclusive.

Is Serenade Punta Cana Beach & Spa Resort - All Inclusive family-friendly?

You bet! With amenities such as a children's pool and a playground, as well as free infant beds in the guestrooms, it's no surprise that Serenade Punta Cana Beach & Spa Resort - All Inclusive is a hit with families.

Does Serenade Punta Cana Beach & Spa Resort - All Inclusive serve breakfast?

Yeah, complimentary buffet breakfast is available daily from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at Serenade Punta Cana Beach & Spa Resort - All Inclusive?

No, Serenade Punta Cana Beach & Spa Resort - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Serenade Punta Cana Beach & Spa Resort - All Inclusive?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Serenade Punta Cana Beach & Spa Resort - All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Serenade Punta Cana Beach & Spa Resort - All Inclusive Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 3021 out of 6558 reviews
Rating 8 - Good. 1514 out of 6558 reviews
Rating 6 - Okay. 1073 out of 6558 reviews
Rating 4 - Poor. 473 out of 6558 reviews
Rating 2 - Terrible. 477 out of 6558 reviews

8.6/10

Cleanliness

8.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Joeann

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

10/10 Excellent

Debby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a second time I stayed at this resort. It’s a great place to stay with family & friends.
Stayed 6 nights in Aug 2025

8/10 Good

Shubhekshya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ocean view
Stayed 6 nights in Sep 2025

4/10 Poor

Stephanie

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was good, but the most of staff is very rude and it is not very clean.
Stayed 7 nights in Aug 2025

6/10 Okay

Robert Luis

Stayed 4 nights in Aug 2025

10/10 Excellent

Emanuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Stay
Stayed 4 nights in Sep 2025

6/10 Okay

Nelson

Travelled with family
Liked: Cleanliness, property conditions & facilities
Dirty towels . The rest was fine .
Stayed 4 nights in Sep 2025

10/10 Excellent

Mayra Oliva Rivero and Michel Lopez

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Sep 2025

8/10 Good

Mariam

Liked: Cleanliness, staff & service, property conditions & facilities
Was good
Stayed 6 nights in Sep 2025

10/10 Excellent

Lenitzoe

Stayed 3 nights in Sep 2025

2/10 Terrible

Shahin

Disliked: Staff & service
Stayed 7 nights in Aug 2025

6/10 Okay

Andra

Liked: Property conditions & facilities
Staff is friendly for the most part. Our power went out & we could not get maid service. Swim up bars are nice. Beach was brown this time of year. Overall okay experience but wouldnt go back.
Stayed 3 nights in Sep 2025

8/10 Good

Alison

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was beautiful but not the beach we expected and the food was good but not what we expected from an all inclusive.
Stayed 6 nights in Sep 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room Staff wa great My room had a beautiful view of the resort
Stayed 1 night in Sep 2025

10/10 Excellent

Alexus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice reasonable price
Stayed 3 nights in Sep 2025

8/10 Good

Cynthia Antoinette

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Good stay
Stayed 6 nights in Sep 2025

10/10 Excellent

Alfred

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Adults only sirens the best
Stayed 7 nights in Aug 2025

10/10 Excellent

Viviana Belen Denis

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every thing was perfect
Stayed 7 nights in Sep 2025

4/10 Poor

Kenneth, Ozone Park

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Some staff was okay some looked like they didn’t want to be there. The property is falling apart after only 4 years. The beach was horrible non swim able
Stayed 5 nights in Sep 2025

10/10 Excellent

Jeffry

Stayed 3 nights in Sep 2025

2/10 Terrible

Yancarlos

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Al momento de nuestra llegada al hotel, lo primero con lo que nos encontramos fue una larga fila de espera de más de 45 minutos para hacer el check-in. Éramos un grupo de 11 personas, y si queríamos tener habitaciones cercanas, la única opción era pagar membresía VIP o darle 100 dólares a la recepcionista. En cuanto a las instalaciones, los únicos ventiladores que funcionan son los de las habitaciones y el lobby; en el resto del hotel hace un calor insoportable. Los restaurantes son buenos, pero es imposible hacer reservaciones, y el buffet dejó mucho que desear: había cucarachas, se terminó el helado por dos días y la atención fue deficiente tanto en comidas como en bebidas. Las piscinas tenían un exceso de cloro, y hasta se fue la luz en el hotel en cierto momento. Además, el sistema apaga automáticamente las luces del balcón a la 1:02 a.m., y el sport bar corta las luces a las 2:00 a.m., aunque los huéspedes todavía estemos allí. No permiten estar en la playa de noche y te sacan, y a las 11:00 p.m. cualquier actividad ya ha terminado, lo que hace que el ambiente sea apagado. Lo más preocupante: tenemos videos de ratones en la playa y cerca del buffet mexicano. Los mismos empleados nos dijeron que los ventiladores de los restaurantes llevan más de 3 años sin funcionar, y muchos ni siquiera los han visto encendidos. Por si fuera poco, hasta para jugar billar u otras actividades había que pagar extra. En conclusión: NO VOLVERÉ JAMÁS a este hotel ni a su cadena. Todo mal
Stayed 7 nights in Sep 2025

10/10 Excellent

Gianni

Stayed 3 nights in Sep 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was great with a nice pool view
Stayed 1 night in Sep 2025

10/10 Excellent

Mariliana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me and my partner loved everything from the room to the beach and even the water slide it was amazing
Stayed 4 nights in Sep 2025

4/10 Poor

Guillermo

Stayed 4 nights in Aug 2025