W Punta Cana, Adult All-Inclusive

Photo gallery for W Punta Cana, Adult All-Inclusive

A beachside lounge with lounge chairs, umbrellas, and a pool view.
Property video
A beach with palm trees and a view of the ocean.
A modern bar area with a central bar, multiple seating options, and a ceiling with intricate light fixtures.
A resort with multiple buildings, a beach, and a view of the ocean.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast included
  • All-inclusive
  • Pet-friendly
  • Parking included
The current price is NZ$811
includes taxes & fees
1 Oct - 2 Oct

Explore the area

View map
Carretera Uvero Alto Higuey, Punta Cana, La Altagracia, 23000
  • Place, beach near Uvero Alto
    ‪14 min drive‬
  • Place, Sirenis Aquagames Water Park
    ‪15 min drive‬
  • Place, Macao Beach
    ‪31 min drive‬
  • Airport, Punta Cana (PUJ-Punta Cana Intl.)
    ‪61 min drive‬

Room options

Premier Room, 1 King Bed (All-Incl. Adults Only, Guest Tropical)

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 65 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Premier Room, 1 King Bed, Ocean View (All-Inclusive Adults Only, Guest)

  • Ocean view
  • 65 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Premier Room, Ocean View (All-Incl. Adults Only, Guest, 2 King)

  • Ocean view
  • 79 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds

Premier Room, Multiple Beds (All-Incl. Adults Only, Guest Tropical)

  • Garden view
  • 79 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds

Deluxe Room, Multiple Beds (Swim-up, All-Incl. Adults Only, Guest)

10.0 out of 10
Exceptional
(1 review)
  • Resort view
  • 65 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds

Premier Room, Multiple Beds, Private Pool (Deluxe, All-Incl. Adults Only, Guest)

  • Beach view
  • 79 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds

Deluxe Room, 1 King Bed (Swim-up, All-Incl. Adults Only, Guest)

  • 65 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite, Multiple Beds (W, Swim-up, All-Incl. Adults Only)

  • 79 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds

Suite, 1 King Bed (W, All-Incl. Adults Only, Tropical)

  • 82 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Private Pool (Supreme, All-Inclusive Adults Only)

  • 97 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Premier Room, 1 King Bed, Private Pool (Deluxe, All-Incl. Adults Only, Guest)

8.0 out of 10
Very good
(1 review)
  • 65 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Ocean View (Supreme, All-Inclusive Adults Only)

  • 97 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed (W, Swim-up, All-Incl. Adults Only)

  • 65 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Penthouse, 3 Bedrooms, Private Pool (Larimar Suite, All-Incl. Adults Only)

  • Ocean view
  • 435 sq m
  • 3 bedrooms
  • Sleeps 8
  • 4 King Beds

Suite, 2 Bedrooms, Private Pool, Oceanfront (Oasis, All-Incl. Adults Only)

  • Garden view
  • 235 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds

Suite, 2 Bedrooms, Private Pool, Oceanfront (Oasis Mega, All-Incl. Adults Only)

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 291 sq m
  • 1 bedroom
  • Sleeps 6
  • 3 King Beds

About the area

Punta Cana

A luxury stay in Punta Cana awaits you at W Punta Cana, Adults. You'll be 15.3 km (9.5 mi) from Macao Beach and 22.1 km (13.7 mi) from Cana Bay Golf Club. Highlights at this all-inclusive property include 6 restaurants, 2 outdoor swimming pools and a full-service spa. .A relaxing visit to AWAY Spa can include deep-tissue massages, hot stone massages and body wraps along with access to the hot tub and steam room. With 5 lounge bars and a beach bar to choose from, you can enjoy a drink at the property. Spend the day at the beach where you'll find cabanas, and enjoy the on-site 24-hour gym and pool cabanas. Plus you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Free full breakfast is available daily between 6:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of free self parking. .With a stay at this 5-property class Uvero Alto property, you'll be 31.1 km (19.3 mi) from Los Corales Beach and 36 km (22.4 mi) from Bavaro Beach.

What's nearby

  • beach near Uvero Alto - 14 min drive - 6.0 km
  • Sirenis Aquagames Water Park - 15 min drive - 6.9 km
  • Macao Beach - 31 min drive - 18.6 km
  • Cana Bay Golf Club - 39 min drive - 26.5 km
  • Los Corales Beach - 51 min drive - 37.7 km

Getting around

  • Punta Cana (PUJ-Punta Cana Intl.) - 71 min drive

Restaurants

  • ‪Lobby Bar - ‬12 min drive
  • ‪El Patio - ‬11 min drive
  • ‪Nuevo México - ‬13 min drive
  • ‪Mare Nostrum Sirenis - ‬12 min drive
  • ‪Preferred Club Lounge - ‬12 min drive

About this property

W Punta Cana, Adult All-Inclusive

W Punta Cana, Adults is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Spend the day at the beach and work on your tan in the sunloungers (chaise longues) or kick back in the shade with free beach club on site and cabanas (surcharge). At W Punta Cana, Adults, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily. There are 6 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 5 bars/lounges, a beach bar and a swim-up bar. WiFi is free in public spaces. This Mediterranean property also offers a 24-hour fitness centre, a rooftop terrace and a garden. Free self parking is available.

This 5-star Punta Cana property is smoke free.

  • 340 guestrooms or units
  • 4 levels
  • 6 dining venues
  • 5 bars or lounges
  • Conference rooms
  • 5378 sq ft of conference space
  • 500 sq. m of conference space
  • Built in 2024
  • Full breakfast (free)
  • Deli
  • Terrace on the roof
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Lift
  • No smoking on site
  • Bar on the beach
  • Swim-up bar
W Punta Cana, Adults offers 340 air-conditioned accommodations with indoor private hot tubs and free minibar items. Each accommodation is individually furnished. Pillowtop beds feature premium bedding. LCD televisions come with cable channels. Bathrooms include baths or showers with a rainfall showerhead, bathrobes, slippers and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. An iron/ironing board, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

AWAY Spa has 10 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, facials and body wraps. The spa is equipped with a hot tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free secured, uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • Free full breakfast available daily 6:00 AM to 11:00 AM
  • 5 bars/lounges
  • 6 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Beach volleyball
  • Beach yoga
  • Bicycle storage
  • Concerts/live shows
  • Cooking classes
  • Designer stores
  • Evening entertainment
  • Fitness classes
  • Free beach club
  • Full-service spa
  • Games
  • Shopping
  • Surfing/bodyboarding
  • Windsurfing

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 5,378 square feet of conference space
  • 7 meeting rooms

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Firepit
  • Garden
  • In a nature reserve
  • On the beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace
  • Vegetable garden

Full-service spa

  • 10 treatment rooms
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible shuttle
  • Braille/raised signage
  • Hardwood flooring in public areas
  • Lift (109 centimetre wide door)
  • Magnifying mirror
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • Built in 2024
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally sourced food prioritised
  • Locally-owned and organised tours and activities
  • Mediterranean architecture
  • Reception hall
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Connecting rooms available
  • Electrical adapters
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM

Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 30 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children 18 and younger are not allowed at this property. All guests older than 18 are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per pet (varies based on length of stay)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Children 18 years old and younger aren't allowed at this property.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

W Punta Cana Adult All Inclusive

W Punta Cana, Adult All-Inclusive Punta Cana

W Punta Cana, Adult All-Inclusive All-inclusive property

Frequently asked questions

Is parking available at W Punta Cana, Adults?

Yep, W Punta Cana, Adults has a free self car park.

How much does it cost to stay at W Punta Cana, Adult All-Inclusive?

As of 17 Sept 2026, prices found for a 1-night stay for 2 adults at W Punta Cana, Adult All-Inclusive on 1 Oct 2026 start from NZ$811, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to W Punta Cana, Adults?

The closest beach to W Punta Cana, Adults is Macao Beach (10.4 km).

Is there a spa on site at W Punta Cana, Adults?

Yep, AWAY Spa is available for guests. It has a hot tub and a steam room. You'll enjoy heaps of services like body wraps, facials and body treatments, as well as deep-tissue massages.

Does W Punta Cana, Adults have a pool?

W Punta Cana, Adults has 2 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella.

What luxury perks are available at W Punta Cana, Adults?

W Punta Cana, Adults features 2 outdoor pools, a full-service spa and 6 restaurants. All guestrooms come with Hot tubs, pillowtop beds and premium bedding.

What makes W Punta Cana, Adults a romantic place to stay?

A hot tub and couples spa treatments, as well as Hot tubs and rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at W Punta Cana, Adults.

Are there hot tubs in the rooms at W Punta Cana, Adults?

Yep, all rooms come with private hot tubs.

Does W Punta Cana, Adults serve breakfast?

You bet, free full brekkie is available daily from 6:00 AM to 11:00 AM.

Is there a free airport shuttle available at W Punta Cana, Adults?

No, W Punta Cana, Adults does not offer an airport shuttle service.

Is there a bar or restaurant at W Punta Cana, Adults?

Yep, they've got a beach bar and 6 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at W Punta Cana, Adults?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at W Punta Cana, Adults?

Cats and dogs are welcome at W Punta Cana, Adults, with food and water bowls on offer. Just so you know, there's a limit of 2 pets, with a maximum weight of up to 14 kg per pet.

W Punta Cana, Adults Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 76 out of 119 reviews
Rating 8 - Good. 19 out of 119 reviews
Rating 6 - Okay. 16 out of 119 reviews
Rating 4 - Poor. 4 out of 119 reviews
Rating 2 - Terrible. 4 out of 119 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

ELIZA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was wonderful and luxurious.
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Manuel Nizandris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was superb, the hotel is beautiful, the food was excellent
Stayed 6 nights in Jun 2026
Verified review

10/10 Excellent

Yossi

Great place good people
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I spent our honeymoon here and were very impressed! Delicious food, beautiful amenities, and exceptional staff. Highly recommend!
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Pharra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was amazing and the staff made sure everything we wanted was taken care of
Stayed 10 nights in Mar 2026
Verified review

10/10 Excellent

Anne Marie

Liked: Cleanliness, amenities, property conditions & facilities
The staff, the food, overall experience was top of the line.
Stayed 5 nights in Jan 2026
Verified review

10/10 Excellent

Tinicka Whitaker

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay! The staff was friendly and helpful, the property was clean, and the food was outstanding. I was pleasantly surprised by the quality and variety of the dining options. Every restaurant we visited was very good. The drinks were also excellent—strong, well-made, and definitely not watered down. The only downsides were that not all seven restaurants were open each day due to the hotel not being at full capacity, and there was quite a bit of seaweed on the beach during our stay. While neither issue ruined the experience, they are worth noting for future guests. Overall, we had a wonderful time and would definitely stay here again.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Roberto

Liked: Cleanliness, amenities, property conditions & facilities
Rooms amazing, staff very friendly and top notch amenities. I had a great time!!
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Natalia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service, clean rooms, hotel opened in July 2025 so very new, many restaurants, 2 pools, great service at the beach
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Taliah

Liked: Cleanliness, staff & service, property conditions & facilities
I loved everything about this resort. Not too many restaurant options but
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

christine rebecca

Beautiful spot. Something for everyone. This
Stayed 7 nights in Feb 2026
Verified review

6/10 Okay

Maggie

Disliked: Cleanliness, staff & service
Nice pool
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Dawn Newell

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful staff! Food unusually good for all inclusive.
Stayed 7 nights in Oct 2025
Verified review

6/10 Okay

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food options are not good for a property like the W. The three restaurants do not offer any food that's considered fine dining. The drinks at the pools are awful and the options are limited. The Outpost Cafe was the highlight of the trip everything there was great. I would get rid of Scena all the food we ordered were not good at all. The breakfast at the Trade market was excellent. Taman Beach club was ok. We had a reservation for Satsuma rooftop at 7pm on Saturday 6/13/26 and when we showed up the restaurant was closed and we were never notified.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Carlos

Liked: Cleanliness
Excellent
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Taliah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had the most incredible experience at the W Hotel, and a huge part of that was thanks to the amazing staff. Rhomer, Santo, Francisco, Jeremy, Diamond, Thomas, Roman, and Nicholas the Chef all went above and beyond to make my stay unforgettable. From the moment I arrived, everyone was warm, welcoming, accommodating, and genuinely invested in making sure every guest had an amazing time. The energy they brought every day was contagious, the activities were so much fun, and the overall vibe was absolutely unmatched. A special thank you to Nicholas the Chef, who went out of his way to prepare kosher meals for me. That level of care, thoughtfulness, and attention to detail meant so much and made me feel truly valued as a guest. The drinks were fantastic, the atmosphere was incredible, and the service was exceptional from start to finish. This team is the definition of hospitality. Thank you all for making my trip so memorable—I can’t wait to come back! ⭐⭐⭐⭐⭐ Room service even comes 3x a day!
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

yoon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brand new and very good service
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service
My husband and I stayed at the W Punta Cana and we absolutely loved the cocktails and food from the restaurant. It’s not the typical All Inclusive resort. This hotels offers high quality
Stayed 2 nights in Sep 2025
Verified review

8/10 Good

Cameryn

Liked: Amenities, property conditions & facilities
Staff was super nice... room was just dirty.. They never changed the bedding the entire time we were there.
Stayed 5 nights in Feb 2026
Verified review

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, this is a great hotel. The staff is professional, attentive, and genuinely courteous. Architecturally, the property is stunning, and it’s kept spotless every single day. The spa is a must—skipping it would honestly feel like missing part of the experience. The food overall was good, though Scena wasn’t our favorite. That said, we tried all the restaurants, and that one just didn’t stand out to us—others might feel differently. If you’re looking for peace and quiet in a beautiful setting with top-tier amenities, this is definitely the place. The adults-only atmosphere is a big plus. In my opinion, it’s absolutely worth visiting. If you want a super detailed breakdown, this isn’t that—but if your goal is to relax, unwind, and enjoy a well-maintained, upscale hotel, just book it.
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Louis A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Went here for a quick solo getaway, and it was completely relaxing. The staff was really nice, and they did everything to make my stay even better. The spa is incredible, definitely book an appointment and enjoy the facilities. The food in the restaurants was pretty good (sushi restaurant was the best). Only bad thing was that my shower had a bad smell, but it didn’t ruin the experience overall. Shout out to Nova (entertainment), super cool guy! Would definitely go back.
Stayed 3 nights in Jan 2026
Verified review

8/10 Good

Kristina

Liked: Cleanliness, amenities, property conditions & facilities
We had an amazing experience here as three girlfriends on a Birthday getaway. I was many times in Punta Cana and officially this is the first time I have actually enjoyed the food here! Recommend this hotel for sure. Talking about staff we received an excellent from Andy (arrival), Carlos(Scena restaurant) and Alta Gracia (Spa).They were sweet, helpful and professional. But do not book excursions with Camilo. We had a very shady experience with him. Room are great too. huge beds and amazing shampoo and conditioner in the bathrooms by Davines.
Stayed 6 nights in Jan 2026
Verified review

4/10 Poor

Edwin

Disliked: Cleanliness, property conditions & facilities
This place has too many mosquito. We got bit so many place on the legs arm even my ear and head 😅😭😭
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Zhonghao

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 4 nights in Oct 2025
Verified review

4/10 Poor

Edward James A

Liked: Cleanliness, staff & service, amenities
W is a kind of action party vibe brand with music speakers and noise everywhere, even at the “quiet” pool. Not somewhere if you want tranquil relaxation. Building is a deep. V to the sea so ocean view is a side view. Non ocean view rooms look on to neighbouring vegetation. Chef is a highlight - food high standard in all restaurants though perhaps would become limited after a while. Some really great members of staff - others still learning.
Stayed 4 nights in Feb 2026