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Zel Punta Cana, All Suites - All inclusive

4.5 star property
Luxury property with 4 restaurants and 2 outdoor pools

Photo gallery for Zel Punta Cana, All Suites - All inclusive

Exterior
Property video
2 outdoor pools, open 9:00 AM to 6:00 PM, free pool cabanas
4 restaurants, breakfast, lunch, dinner served; Japanese cuisine
Designer store

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pet-friendly
The current price is NZ$697
includes taxes & fees
19 Dec - 20 Dec

Explore the area

View map
Playa Bavaro, Punta Cana, La Altagracia, 23000
  • Place, Cocotal Golf and Country Club
    ‪12 min walk‬
  • Place, Los Corales Beach
    ‪16 min walk‬
  • Place, Cortecito Beach
    ‪5 min drive‬
  • Airport, Punta Cana (PUJ-Punta Cana Intl.)
    ‪27 min drive‬

Room options

View all photos for Zel Two Bedroom Master Suite Swimup

Premium bedding, minibar, in-room safe, laptop workspace

Zel Two Bedroom Master Suite Swimup

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Furnished balcony or patio
Separate dining area
Soundproofed
Private outdoor hot tub
Air conditioning
Connecting rooms available
Mini-fridge
Dining table
  • 175 sq m
  • Sleeps 6
  • 1 King Bed OR 2 Double Beds

View all photos for Zel Two Bedroom Master

Premium bedding, minibar, in-room safe, laptop workspace

Zel Two Bedroom Master

8.4 out of 10
Very good
(17 reviews)

Highlights

Furnished balcony
Separate dining area
Soundproofed
Private outdoor hot tub
Air conditioning
Connecting rooms available
Mini-fridge
Dining table
  • 175 sq m
  • Sleeps 6
  • 1 King Bed OR 2 Double Beds

View all photos for Zel Suite

Zel Suite

Zel Suite

8.0 out of 10
Very good
(71 reviews)

Highlights

Furnished balcony
Separate dining area
Soundproofed
Private outdoor hot tub
Air conditioning
Connecting rooms available
Mini-fridge
Dining table
  • 74 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Suite Master with Garden View

Premium bedding, minibar, in-room safe, laptop workspace

Suite Master with Garden View

  • 100 sq m
  • Sleeps 4

View all photos for Room Standard with Garden View

Premium bedding, minibar, in-room safe, laptop workspace

Room Standard with Garden View

  • 74 sq m
  • Sleeps 4

View all photos for Room Deluxe with Pool View

Premium bedding, minibar, in-room safe, laptop workspace

Room Deluxe with Pool View

  • 75 sq m
  • Sleeps 4

View all photos for Suite Master with Pool View

Premium bedding, minibar, in-room safe, laptop workspace

Suite Master with Pool View

  • 100 sq m
  • Sleeps 4

View all photos for Double Suite Master With Garden View

Premium bedding, minibar, in-room safe, laptop workspace

Double Suite Master With Garden View

  • 175 sq m
  • Sleeps 6

View all photos for Double Suite Master With Pool View

Premium bedding, minibar, in-room safe, laptop workspace

Double Suite Master With Pool View

  • 175 sq m
  • Sleeps 6

View all photos for Zel Swimup Suite

Premium bedding, minibar, in-room safe, laptop workspace

Zel Swimup Suite

7.2 out of 10
Good
(17 reviews)

Highlights

Furnished balcony
Separate dining area
Soundproofed
Private outdoor hot tub
Air conditioning
Connecting rooms available
Mini-fridge
Dining table
  • 75 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Suite Master With Garden View

Premium bedding, minibar, in-room safe, laptop workspace

Suite Master With Garden View

  • 100 sq m
  • Sleeps 1

View all photos for Suite Standard With Garden View

Premium bedding, minibar, in-room safe, laptop workspace

Suite Standard With Garden View

  • 74 sq m
  • Sleeps 1

View all photos for Suite Master With Pool View

Premium bedding, minibar, in-room safe, laptop workspace

Suite Master With Pool View

  • 100 sq m
  • Sleeps 1

View all photos for Room Deluxe With Pool View

Premium bedding, minibar, in-room safe, laptop workspace

Room Deluxe With Pool View

  • 75 sq m
  • Sleeps 1

View all photos for Zel Master Suite

Premium bedding, minibar, in-room safe, laptop workspace

Zel Master Suite

8.8 out of 10
Excellent
(29 reviews)

Highlights

Furnished balcony
Separate dining area
Soundproofed
Private outdoor hot tub
Air conditioning
Connecting rooms available
Mini-fridge
Dining table
  • 100 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Zel Swimup Master Suite

Zel Swimup Master Suite | Terrace/patio

Zel Swimup Master Suite

7.4 out of 10
Good
(11 reviews)

Highlights

Furnished balcony
Separate dining area
Soundproofed
Private outdoor hot tub
Air conditioning
Connecting rooms available
Mini-fridge
Dining table
  • 100 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Casa Zel SwimUp Suite

Casa Zel SwimUp Suite

Casa Zel SwimUp Suite

Highlights

Furnished balcony or patio
Separate dining area
Soundproofed
Private outdoor hot tub
Air conditioning
Connecting rooms available
Mini-fridge
Dining table
  • 328 sq m
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

About the area

Punta Cana

A luxury stay in Punta Cana awaits you at Zel Punta Cana, All Suites - All inclusive. You'll be 1 km (0.6 mi) from Cocotal Golf and Country Club and 2.6 km (1.6 mi) from Los Corales Beach. Highlights at this Mediterranean property include 4 restaurants, 2 outdoor swimming pools and a full-service spa. .A relaxing visit to AUA Spa can include deep-tissue massages, hot stone massages and body wraps along with access to the sauna and hot tub. The steakhouse, Volcan, is open for dinner. With 3 lounge bars and a poolside bar to choose from, you can enjoy a drink at the property. Spend the day at the nearby private beach where you'll find sunloungers, and enjoy the 5 outdoor tennis courts and golf course. Other amenities include free Wi-Fi in public areas, a gym and a free manager's reception. There's also free self parking, along with the convenience of a free beach shuttle. .With a stay at this 4.5-property class Bávaro property, you'll be 3.4 km (2.1 mi) from Cortecito Beach and 4.2 km (2.6 mi) from Bavaro Beach.

What's nearby

  • Cocotal Golf and Country Club - 12 min walk - 1.0 km
  • Los Corales Beach - 16 min walk - 1.4 km
  • Aromas Museum - 3 min drive - 1.5 km
  • Cortecito Beach - 5 min drive - 3.1 km
  • Bavaro Beach - 9 min drive - 4.3 km

Getting around

  • Punta Cana (PUJ-Punta Cana Intl.) - 27 min drive

Restaurants

  • ‪Veranda - ‬17 min walk
  • ‪Seaside Grill - ‬6 min drive
  • ‪La Riveira - ‬15 min walk
  • ‪Drifters Lazy River Bar - ‬6 min drive
  • ‪World Cafe - ‬1 min drive

About this property

Zel Punta Cana, All Suites - All inclusive

Luxury property with 4 restaurants and 2 outdoor pools
Some rates at Zel Punta Cana, All Suites - All inclusive are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

A private beach is featured. As a guest of Zel Punta Cana, All Suites - All inclusive, you'll find a full-service spa, a golf course, and 2 outdoor swimming pools. There are 4 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. A free manager's reception is offered daily. WiFi is free in public spaces.

A fitness centre, spa services, and multilingual staff are also featured at the luxury Zel Punta Cana, All Suites - All inclusive. Self parking is free. A complete renovation of Zel Punta Cana, All Suites - All inclusive was completed in December 2024.

Smoking is allowed in designated areas at this Mediterranean Punta Cana property.

  • 190 guestrooms or units
  • 3 levels
  • 8 buildings
  • 4 dining venues
  • 3 bars or lounges
  • Built in 2008
  • Manager's reception (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Wedding services available
  • Beauty salon
  • Smoking in designated areas
  • Bar by the pool
  • Swim-up bar
Zel Punta Cana, All Suites - All inclusive offers 190 air-conditioned accommodations with outdoor private hot tubs and minibars. This accommodation offers separate dining areas and includes dining tables. Beds feature premium bedding. Televisions come with premium cable channels. Bathrooms include bathrobes, slippers, designer toiletries and complimentary toiletries.

This Punta Cana property provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

AUA Spa has 8 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free beach shuttle
  • Free secured self parking on site

Food and drink

  • 3 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Free daily manager's reception

Restaurants on site

  • Nokyo
  • Parda
  • Tacorini
  • Volcan

Things to do

  • 2 outdoor pools
  • 27-hole golf course
  • 5 outdoor tennis courts
  • Beach volleyball
  • Evening entertainment
  • Fitness classes
  • Full-service spa
  • Golf carts
  • Golf clubhouse
  • Golf lessons
  • Gym
  • Optional golf privileges
  • Wine tasting room
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Dining table
  • Laundry facilities
  • Lifeguards on site
  • Living room
  • Mini-fridge
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free pool cabanas
  • Garden
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Front entrance ramp
  • Magnifying mirror
  • No lift
  • Well-lit path to entrance

More

  • 3 floors
  • 8 buildings
  • Banquet hall
  • Built in 2008
  • Designated smoking areas
  • Lifeguards
  • Mediterranean architecture
  • Renovated entire property - December 2024

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • HDTV with premium cable channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Dining table
  • Dishwasher
  • Free bottled water
  • Mini-fridge
  • Minibar
  • Separate dining area

More

  • Air conditioning
  • Connecting rooms available
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

  • Pets: DOP 3150 per pet, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: DOP 3150 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Carte Blanche, debit cards and cash. Noise-free guestrooms cannot be guaranteed.

We should mention

  • Pool access available from 9:00 AM to 6:00 PM
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • For stays on 25 December, the total price shown includes a charge for a mandatory Christmas Day gala dinner.
  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • For stays on 1 January, the total price shown includes a charge for a mandatory New Year's Day gala dinner.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Frequently asked questions

What is the cancellation policy at Zel Punta Cana, All Suites - All inclusive?

Zel Punta Cana, All Suites - All inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Zel Punta Cana, All Suites - All inclusive?

As of 16 Dec 2025, prices found for a 1-night stay for 2 adults at Zel Punta Cana, All Suites - All inclusive on 19 Dec 2025 start from NZ$697.44, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Zel Punta Cana, All Suites - All inclusive?

Yep, Zel Punta Cana, All Suites - All inclusive has a free self car park.

Are there any beaches close to Zel Punta Cana, All Suites - All inclusive?

The closest beach to Zel Punta Cana, All Suites - All inclusive is Bavaro Beach (3.5 km).

Is there a spa on site at Zel Punta Cana, All Suites - All inclusive?

Yep, AUA Spa is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as Thai massages.

Does Zel Punta Cana, All Suites - All inclusive have a pool?

Yep, and guests love it! Zel Punta Cana, All Suites - All inclusive has 2 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and under the shade of an umbrella. The pool is open 9:00 AM to 6:00 PM.

What luxury perks are available at Zel Punta Cana, All Suites - All inclusive?

Zel Punta Cana, All Suites - All inclusive features 2 outdoor pools, a full-service spa and free pool cabanas. All guestrooms come with Hot tubs, premium bedding and 24-hour room service.

What makes Zel Punta Cana, All Suites - All inclusive a romantic place to stay?

A hot tub and couples spa treatments, as well as Hot tubs and premium bedding in the guestrooms, help set the scene for a romantic weekend at Zel Punta Cana, All Suites - All inclusive.

Are there hot tubs in the rooms at Zel Punta Cana, All Suites - All inclusive?

Yep, all rooms come with private hot tubs.

Is there a free airport shuttle available at Zel Punta Cana, All Suites - All inclusive?

No, Zel Punta Cana, All Suites - All inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Zel Punta Cana, All Suites - All inclusive?

Yep, they've got a poolside bar and 4 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Zel Punta Cana, All Suites - All inclusive?

Check-in begins at 3 PM. Check-out time is noon.

Is there a golf course on site at Zel Punta Cana, All Suites - All inclusive?

Yep, Zel Punta Cana, All Suites - All inclusive has a 27-hole golf course. Golf lessons, golf carts and a clubhouse are available.

Reviews

Zel Punta Cana, All Suites - All inclusive Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 296 out of 440 reviews
Rating 8 - Good. 80 out of 440 reviews
Rating 6 - Okay. 32 out of 440 reviews
Rating 4 - Poor. 17 out of 440 reviews
Rating 2 - Terrible. 15 out of 440 reviews

Reviews

4/10 Poor

Jasmine

Travelled with group
Disliked: Cleanliness, property conditions & facilities
They didn't honor the spa credit. If I was to add something it would only be $30credits. I couldn't use anything.
Stayed 3 nights in Sep 2025

10/10 Excellent

Stacy Rae

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So quiet and relaxing. Top notch staff and accommodations. Would definitely return!
Stayed 2 nights in Sep 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2025

8/10 Good

Felipe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My partner and I booked Zel after a long search for an all-inclusive in Punta Cana to celebrate our anniversary, and it turned out to be the best decision we made. We had absolutely no issues with the resort. The room looked exactly like the photos, and the whole hotel feels brand new and very well maintained. Our master room was comfortable and perfect for a couple. The hotel has three restaurants you can book, including one at the Beach Club that serves lunch during the day and turns into a specialty (paid) restaurant at night. We tried the buffet one day, and honestly, it was the freshest and most delicious food I’ve ever had at an all-inclusive. The à la carte restaurants we tried were also very good. Breakfast was just okay—nothing special—but still fine. Nokyo was one of our favorite restaurant. Japanese hibachi and Carlos was an amazing chef!! The bars were another highlight. The cocktails were great, not watered down like in many other resorts. The staff, though, is what really makes this place special. Everyone was friendly, welcoming, and made us feel at home. Our concierge Ericson was very attentive and gave us great tips on things to do and activities around the resort. Cons according to our experience: One small “issue” we had was that some restaurants didn’t always stick to the posted hours. Twice we arrived well before closing time, but they had already stopped serving. It wasn’t a big deal since we just went to the buffet instead.
Stayed 4 nights in Sep 2025

10/10 Excellent

Lucas

Stayed 3 nights in Aug 2025

6/10 Okay

Daria

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Overall, we had a great time as we’re super easy to please. However a few things I wanted to note: food in the buffet was always cold, and the raw fish for breakfest always had a bad smell (spoiled). I have a feeling that the same fish was sitting there for multiple days. One day we were on the beach and when asked for bottled water, we were told there was no bottled water, only tap water was available at the time. I went directly to the manager and we were brought up water almost immediately. From my understanding, drinking tap water could lead to poisoning… Bottled water or filtered water should always be provided for the guests. One day we were in the buffer and the floor was flooded ( people were still in the buffet, and no one was doing anything about it for at least the time I was inside the buffet area, later on they closed the buffet area for a clean-up) I think they should have acted up much faster so noone slips on the floor. That was my second time at this hotel, and I still love the hotel and would probably return, but there are still so many things they need improvement on. My mom is coming in October, and I really want for her to have a good time.
Stayed 7 nights in Aug 2025

10/10 Excellent

Jasleen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ZEL Punta Cana is a refreshing and carefully curated resort that seamlessly fuses vibrant Mediterranean aesthetics with Caribbean ease. Ideal for travelers seeking both leisure and activity, it offers everything—from mindful wellness to vibrant pool scenes—within one stylish sanctuary. While some cuisine and external access limitations may arise, the overarching experience is one of refinement, warmth, and respite.
Stayed 6 nights in Aug 2025

10/10 Excellent

Jo Jennesse

Stayed 2 nights in Sep 2025

8/10 Good

Yvonne

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
property is small very quite if you want to just relax. staff is super friendly and accommodating. rooms are up to date bed is very comfy clean and modern.I wish they would have better food options. Include caribbean food because that’s what you want is there traditional food.
Stayed 6 nights in Sep 2025

10/10 Excellent

Xin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff, concierge, trainers and servers, are great, providing personal services. Food is excellent. Highly recommend joining the resort activities, yoga, paddle board, mini catamaran, and more.
Stayed 6 nights in Aug 2025

10/10 Excellent

Marco

Liked: Cleanliness
Stayed 3 nights in Sep 2025

10/10 Excellent

Tyes

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The is property stunning. The staff is attentive and friendly. Our butler, Ralphy, helped setup a surprise for my friend’s birthday. There is a lot of activities to do on the property. The resort is very relaxing, if you are looking for a constant party you are in the wrong place. But you are not far from the major clubs & party boats. Uber was less than $10 for most trips outside of the airport. The food is decent with some stand out items. I was hoping a more traditional Dominican breakfast would be daily option.
Stayed 4 nights in Aug 2025

2/10 Terrible

Wilson

Travelled with family
Disliked: Staff & service, amenities
Garbage
Stayed 2 nights in Aug 2025

8/10 Good

Rob

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort is just as beautiful as the photos. The room was clean, well designed with amazing interior design. I really liked to kitchenette, separate dining and living space. The balcony overlooking the palm tree tops was a great place to drink morning coffee. The outdoor jacquzzi tub was a nice perk. The shuttle was always readily available to take you to the beach, gift shop, or front gate. Restaurants though limited had a great menu, was pretty tasty and all were beautifully designed. The spa was also beautiful and staff great. On the whole, I enjoyed the food and the selection. My partner, whose stomach is a little more sensitive, had some trouble with dining. Some things that could use tweaking: 1. A designated hotel check-in like most hotels. After being harassed at the airport by taxi services, our feet touched hotel grounds and immediately we were separated from our luggage and brought to sit on a couch to await staff assistance. It all just felt slightly shady as we were not accustomed to this type of check in. 2. Better room service: we ordered breakfast and waited almost two hours. Then we ordered dessert one night and waited over 1.5h, called and waited about an hour more before canceling. 3. Buffet room temperature was very warm and made me reluctant to try anything raw as it seemed optimal temp for bacterial growth. Would I book it again? Most definitely.
Stayed 5 nights in Aug 2025

4/10 Poor

Flavius

Travelled with family
Liked: Cleanliness
Zel punta cana hit or miss The hotel is well-maintained and appears to be in good condition at present. However, I cannot recommend it due to its subpar food quality. The breakfast and lunch were mediocre, earning a rating of -5. Another reason I cannot recommend this hotel is its limited activities and entertainment options. This is purely a personal preference, and it may not be relevant to everyone. If you are not concerned about food and prefer a quiet and secluded location, this hotel could be suitable for you. Please note that access to the beach is only possible by walking 15 minutes or by waiting for a golf cart.
Stayed 7 nights in Aug 2025

8/10 Good

Zeinab

Stayed 5 nights in Aug 2025

10/10 Excellent

Juan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very respectful, friendly a and hepfull staff
Stayed 4 nights in Jul 2025

10/10 Excellent

Yajahira

Liked: Amenities, property conditions & facilities
Desde que llegas al hotel se siente una paz. El check in fue rapido y placentero. Los chicos de la recepcion son muy amables. Carlos nuestro botones, es muy atento, servicial y educado. El hotel y la decoración es unica. La habitacion es muy amlia y en buen estado. Definitivamente recomiendo este hotel! Gracias!!
Stayed 3 nights in Aug 2025

10/10 Excellent

Hyon oo Kweon, Mana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2025

10/10 Excellent

Elvin

Stayed 2 nights in Aug 2025

10/10 Excellent

Jerilyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is was a very nice resort. Has a great time!
Stayed 5 nights in Apr 2025

10/10 Excellent

Luisalma

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff, peacefulness, spa
Stayed 3 nights in Aug 2025

8/10 Good

Resmi

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The resort was very nice with lots of pool area. However, not a look of activities to entertain adults or kids. The food was good but catered more towards the European tourist and older kids
Stayed 5 nights in Aug 2025

8/10 Good

Tasania Sashae

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet . Restful. Clean over all. Decent food.
Stayed 3 nights in Aug 2025

8/10 Good

Gavin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A little bit better food options in certain areas/ events
Stayed 5 nights in Aug 2025