10/10 Excellent
Robert
Travelled with family
14 May 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very clean and the staff was very pleasant, professional and helpful. There was an issue with one of the neighbours; I’m assuming one of the owners of a condo in the domain. Not very nice and rude. Luckily a staff member from Hébergement was on site and witnessed everything and didn’t give the neighbor a chance to address any words to me. Apparently I wasn’t allowed to be in the back yard. Just to be clear, I was literally standing just outside the back patio door of the condo we rented. Didn’t make any noise at all, I was just quietly enjoying the view. Yet he felt compelledto ask me what I was doing there and who gave me permission to be there. I didn’t have a chance to reply as the staff member physically placed himself between the neighbor and I and prevented him from addressing any words to me. I was a little upset to say the least at the neighbor. I was there with my family ton a little getaway to celebrate Mother’s Day with my well deserving wife. The employee clearly saw on my face that I was extremely upset and accommodated me with another room. Please note that this is in no way the condo owner’s fault nor the staff of habitation Ste-Anne. Just wanted to point out that the neighbouring condo owners are not very pleasant.
Robert
Stayed 1 night in May 2025
