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Hotel Citadelle

3.0 star property

Photo gallery for Hotel Citadelle

Superior Room, 1 King Bed
A kitchen with wooden cabinets, a large island, a stone wall, and hanging lights.
Breakfast meal
A cozy living room with a fireplace, a sofa, and a dining area with wooden cabinets and a kitchen in the background.
A spacious kitchen with a large island, wooden cabinets, and a stone fireplace.

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
  • 24/7 front desk
The current price is NZ$160
includes taxes & fees
8 July - 9 July

Explore the area

View map
4800 Boulevard Wilfrid-Hamel, Québec City, QC, G1P 2J9
  • Place, Base de plein air de Sainte-Foy
    ‪2 min drive‬
  • Place, Carie Factory Amusement Center
    ‪4 min drive‬
  • Place, Les Galeries de la Capitale
    ‪4 min drive‬
  • Airport, Québec, QC (YQB-Jean Lesage Intl.)
    ‪8 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

8.0 out of 10
Very good
(98 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Double Room, 2 Double Beds

A hotel room with two beds, a desk, a chair, and a vase of flowers.

Double Room, 2 Double Beds

7.2 out of 10
Good
(24 reviews)
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed, Hot Tub

Deluxe Room, 1 King Bed, Hot Tub

Deluxe Room, 1 King Bed, Hot Tub

8.8 out of 10
Excellent
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Connecting Room (basement), 2 Queen Beds with Double Sofabed

A room with two beds, a sofa, a chair, and two wall-mounted lamps.

Connecting Room (basement), 2 Queen Beds with Double Sofabed

7.4 out of 10
Good
(3 reviews)
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Family Room (basement), 2 Queen Beds and 1 Double Bed

A hotel room with two beds, a television, a small refrigerator, and a nightstand with a lamp.

Family Room (basement), 2 Queen Beds and 1 Double Bed

8.0 out of 10
Very good
(8 reviews)
  • Sleeps 6
  • 1 Double Bed OR 2 Queen Beds
  • Free Wi-Fi

View all photos for Deluxe Apartment (8 people)

A kitchen with wooden cabinets, a large island, a stone wall, and hanging lights.

Deluxe Apartment (8 people)

  • 2 bedrooms
  • Sleeps 8
  • 3 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

Economy Room

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

About the area

Québec City

At Hotel Citadelle you'll be 2.9 km (1.8 mi) from Carie Factory Amusement Center and 3.2 km (2 mi) from Recreofun Amusement Centre. Highlights at this hotel include free in-room WiFi. .This smoke-free hotel offers free WiFi in public areas, a 24-hour front desk and free newspapers in the lobby. Additionally, you'll find a free manager's reception, a coffee shop/cafe and coffee/tea in a common area. There's also the convenience of free self parking. .Attractions within a 10-minute drive of this 3-property class Les Rivières hotel include Aquarium of Quebec and Laval University.

What's nearby

  • Base de plein air de Sainte-Foy - 2 min drive - 3.0 km
  • Carie Factory Amusement Center - 4 min drive - 3.0 km
  • Les Galeries de la Capitale - 4 min drive - 5.2 km
  • Recreofun Amusement Centre - 5 min drive - 5.9 km
  • Laval University - 6 min drive - 5.5 km

Getting around

  • Quebec Sainte-Foy Station - 10 min drive
  • Jean Lesage International Airport (YQB) - 11 min drive

Restaurants

  • ‪Wendy's - ‬2 min drive
  • ‪Tim Hortons - ‬4 min drive
  • ‪McDonald's - ‬11 min walk
  • ‪Tomas Tam - ‬10 min walk
  • ‪Tim Hortons - ‬6 min walk

About this property

Hotel Citadelle

There's a coffee shop/cafe on site. A free manager's reception is offered daily. WiFi is free in public spaces. A vending machine, tour/ticket assistance, and coffee/tea in common area are also featured at Hotel Citadelle. Free self parking is available.

This 3-star Québec City hotel is smoke free.

  • 36 guestrooms or units
  • Manager's reception (free)
  • Coffee in lobby
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
Hotel Citadelle offers 36 accommodations with free newspapers and a hairdryer. Televisions come with cable channels.

This Québec City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include free toiletries and blackout curtains. Housekeeping is provided on a daily basis.

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  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
3.7 out of 5, Good, 1,962 reviews
The price is NZ$145
includes taxes & fees
6 July - 7 July
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free uncovered extended parking on site
  • Limited on-site self parking

Food and drink

  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • Hot tub

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

Property Registration Number 063070, 2027-07-31

Property is also known as

Hotel Citadelle Quebec
Hotel Citadelle
Hotel Citadelle Quebec/Quebec City
Hotel Citadelle Hotel
Hotel Citadelle Québec City
Hotel Citadelle Hotel Québec City

Frequently asked questions

What is the cancellation policy at Hotel Citadelle?

Hotel Citadelle offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Citadelle?

As of 5 Jul 2026, prices found for a 1-night stay for 2 adults at Hotel Citadelle on 8 Jul 2026 start from NZ$160, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Citadelle?

Yep, Hotel Citadelle has a free self car park and free extended parking.

Are there any beaches close to Hotel Citadelle?

The closest beach to Hotel Citadelle is Baie de Beauport (10.7 km).

Is there a free airport shuttle available at Hotel Citadelle?

No, Hotel Citadelle does not offer an airport shuttle service.

What time are check-in & check-out at Hotel Citadelle?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Hotel Citadelle?

No, pets are not allowed.

Hotel Citadelle Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 351 out of 1001 reviews
Rating 8 - Good. 319 out of 1001 reviews
Rating 6 - Okay. 180 out of 1001 reviews
Rating 4 - Poor. 87 out of 1001 reviews
Rating 2 - Terrible. 64 out of 1001 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Arielle

Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Mor

Liked: Cleanliness, amenities, property conditions & facilities
Room was super clean and comfy. I had a great time at this location, definitely recommend it
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Christiaan

Liked: Cleanliness, amenities, property conditions & facilities
Guy at the front desk was amazing very fast check in and clean rooms
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

André

Liked: Cleanliness, staff & service, amenities
Easy check in, comfortable, easy check out.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Sylvain

Liked: Cleanliness, property conditions & facilities
Clean room, courteous staff. The hotel is a bit dated but the price was excellent.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Edic

Liked: Cleanliness, amenities, property conditions & facilities
good for short term stay, price is affordable.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Roxana

Liked: Cleanliness, staff & service, property conditions & facilities
Great auberge style accommodation, friendly and helpful staff.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

KALIDAS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great stay, humble staff
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, amenities, property conditions & facilities
Clean and comfortable.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Feng

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location, easy parking, checking in and out. We enjoyed our stay.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was very nice and peaceful
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Aisha

Liked: Cleanliness, amenities, property conditions & facilities
Front desk was super friendly and attended all our requests without a problem. The room and everywhere was very clean and neat. Beds comfortable. Had a great stay ! 100% will return when we are back to quebec
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Guy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Good room for a night
Stayed 1 night in Sep 2025
Verified

8/10 Good

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities
It was clean and spacious, the location was great
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Abdalla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing and place is quite , good to relax there and good prices
Stayed 1 night in Jun 2025
Verified

8/10 Good

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its a nice place easy to find and decent price
Stayed 1 night in Aug 2025
Verified

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly, and comfortable speaking English, which was appreciated.
Stayed 2 nights in Aug 2025
Verified

8/10 Good

Amy Fungshan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room parking ok staffs friendly.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Roxanna

Liked: Cleanliness, property conditions & facilities
Nice clean and the beds are so comfortable.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. Really enjoyed our accommodations for the evening.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Kavita

Liked: Cleanliness, staff & service
I loved my stay. It was conviently close to eveeything!
Stayed 1 night in Jun 2025
Verified

8/10 Good

Lise

Liked: Cleanliness, property conditions & facilities
Eventhough it s an old building it was nice and the room was renovated with wood floor and it was very clean.the bathroom all new and very clean also.I did enjoy my stay.
Stayed 1 night in Sep 2025
Verified

8/10 Good

Dodjyna

Liked: Amenities, property conditions & facilities
It was okay hotel get what you pay.
Stayed 2 nights in Dec 2025