Hotel Universel

3.0 star property
Hotel with free parking, steps from Laval University

Photo gallery for Hotel Universel

Spa
Reception
Reception
Spa
Plasma TV

Reviews

7.4 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is NZ$152
includes taxes & fees
20 Jan - 21 Jan 2026

Explore the area

View map
2300, chemin Sainte-Foy, Québec City, QC, G1V 1S5
  • Place, Laval University
    ‪1 min walk‬
  • Place, Cegep de Sainte-Foy
    ‪5 min walk‬
  • Place, PEPS
    ‪8 min walk‬
  • Airport, Québec, QC (YQB-Jean Lesage Intl.)
    ‪11 min drive‬

Room options

Standard Room, 1 Queen Bed

8.8 out of 10
Excellent
(86 reviews)

Highlights

Air conditioning
Heating
Fridge
Plasma TV
Blackout curtains
Hairdryer
Shower/bath combination
Private bathroom
  • 36 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Studio (Unilofts Building)

7.6 out of 10
Good
(32 reviews)

Highlights

Air conditioning
Heating
Kitchenette
Fridge
Plasma TV
Blackout curtains
Hairdryer
Shower/bath combination
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Room, 2 Queen Beds

7.6 out of 10
Good
(266 reviews)

Highlights

Air conditioning
Heating
Fridge
Plasma TV
Blackout curtains
Hairdryer
Shower/bath combination
Private bathroom
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 2 Queen Beds

Highlights

Air conditioning
Heating
Fridge
Plasma TV
Blackout curtains
Hairdryer
Shower/bath combination
Private bathroom
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed, Jetted Tub

7.2 out of 10
Good
(12 reviews)

Highlights

Private indoor hot tub
Air conditioning
Heating
Fridge
Plasma TV
Blackout curtains
Private bathroom
Hairdryer
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Québec City

At Hotel Universel you'll be within just a 10-minute stroll of Laval University and Cegep de Sainte-Foy. Highlights at this hotel include a restaurant, an indoor swimming pool and a nightclub. .The restaurant, Boston Pizza Restaurant, serves Italian cuisine. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the gym and sauna. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and coffee/tea in a common area. English breakfast is available at weekends between 7:00 AM and 10:30 AM. There's also the convenience of free self parking. .Places within a 30-minute walk of this 3-property class Sainte-Foy-Sillery-Cap-Rouge hotel include PEPS and Laurier Quebec.

What's nearby

  • Laval University - 1 min walk - 0.1 km
  • Cegep de Sainte-Foy - 5 min walk - 0.5 km
  • PEPS - 8 min walk - 0.7 km
  • Place Sainte-Foy - 16 min walk - 1.4 km
  • Laurier Quebec - 4 min drive - 2.6 km

Getting around

  • Quebec Sainte-Foy Station - 16 min drive
  • Jean Lesage International Airport (YQB) - 15 min drive

Restaurants

  • ‪Sushi X Pyramide - ‬4 min walk
  • ‪Starbucks - ‬5 min walk
  • ‪Café La Maison Smith Ste-Foy - ‬5 min walk
  • ‪Thaïzone - ‬4 min walk
  • ‪Café Wazo - ‬9 min walk

About this property

Hotel Universel

Hotel with free parking, steps from Laval University
Hotel Universel offers its guests an indoor pool, a health club, and a sauna. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

There's an onsite business centre. A nightclub, a terrace, and a vending machine are also featured at the business-friendly Hotel Universel. Free self parking is available.

This 3-star Québec City hotel is smoke free.

  • 1 building
  • 182 guestrooms or units
  • 4 levels
  • Nightclub
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Corner/local shop
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hotel Universel offers 182 air-conditioned accommodations with a hairdryer and an iron/ironing board. Plasma televisions come with cable channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Québec City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided on a daily basis.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Weekend English breakfast available 7:00 AM to 10:30 AM for a fee: CAD 25 to 30 for adults and CAD 25 to 30 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Boston Pizza Restaurant

Things to do

  • Health club
  • Indoor pool
  • Nightclub
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Plasma TV with cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately CAD 25 to 30 for adults and CAD 25 to 30 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Eurocard, debit cards and cash.
    For guests' safety, the property includes a smoke detector in all accommodation.

Property Registration Number 006160, 2026-12-31

We should mention

  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Universel
Hotel Universel Quebec
Universel Hotel
Universel Quebec
Auberge Universel Hotel
Hotel Universel Quebec Quebec City
Hotel Universel Hotel
Hotel Universel Québec City
Hotel Universel Hotel Québec City

Frequently asked questions

What is the cancellation policy at Hotel Universel?

Hotel Universel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Universel?

As of 24 Dec 2025, prices found for a 1-night stay for 2 adults at Hotel Universel on 20 Jan 2026 start from NZ$151.78, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Universel?

Yep, Hotel Universel has a free self car park.

Are there any beaches close to Hotel Universel?

The closest beach to Hotel Universel is Baie de Beauport (8.5 km).

Does Hotel Universel have a pool?

Yep, and guests recommend it! Hotel Universel has an indoor pool.

What luxury perks are available at Hotel Universel?

Hotel Universel features a nightclub, a health club and an indoor pool.

Does Hotel Universel serve breakfast?

You bet, English brekkie is offered at weekends between 7:00 AM and 10:30 AM.

Is there a free airport shuttle available at Hotel Universel?

No, Hotel Universel does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Universel?

Yep, they've got a lounge bar and an onsite restaurant that serves Italian cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Universel?

Check-in begins at 4 PM. Check-out time is 11:00 AM.

Are pets allowed at Hotel Universel?

No, only service animals are allowed.

Hotel Universel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 745 out of 2476 reviews
Rating 8 - Good. 733 out of 2476 reviews
Rating 6 - Okay. 539 out of 2476 reviews
Rating 4 - Poor. 272 out of 2476 reviews
Rating 2 - Terrible. 187 out of 2476 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Emilia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

6/10 Okay

Antonietta

Liked: Staff & service
the room wasn't as clean or updated as i thought and also when i booked it said 2 Queen beds and i got 2 double beds so very different from what i booked and not as comfortable. NEED to upgrade mattresses.
Stayed 1 night in Sep 2025

10/10 Excellent

Valérie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

4/10 Poor

Jaskarandeep

Stayed 1 night in Sep 2025

6/10 Okay

Monica

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
The room was very outdated. The phone didn't work, the coffee maker was broken and I had to call to get the air conditioning to work (because you can't touch the unit only the dial on the wall). They didn't have a microwave in the room either. Several of the plugs in the wall also didn't work. I forgot my toothbrush (classic) and asked the desk if they had any - no. Usually hotels do. The spa area and pool were lovely. Some of the hotel staff were great and others were sassy and unprofessional.
Stayed 3 nights in Sep 2025

10/10 Excellent

Francis

Stayed 1 night in Jul 2025

8/10 Good

Peggy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
After reading some reviews just before the beginning of our trip, I was a little anxious about what we would find on arrival. We were two women travelling together. Our room was huge, and was easily accessible on the ground floor, and only a short distance from the desk, the swimming pool, and the attached restaurant where affordable breakfasts were available each day. The staff was always friendly and helpful, providing us with directions and free bus passes to get to the old town. The bus stop was just a few steps away from the entrance, with a grocery store and restaurants within a short walk. We enjoyed the pool, with the live birds singing in cages overhead, and the hot tub and sauna. The premises were clean and fresh smelling, and staff was fluently bilingual. The only blight on our stay was a very loud party with thumping Latin music coming up from the lower level on the final night of our stay. When we spoke to the staff, the music level went down somewhat, and the party ended around 11. We would stay at this hotel again.
Stayed 4 nights in Sep 2025

6/10 Okay

Mark

Travelled with family
Liked: Cleanliness
Hotel was fairly comfortable, but a little outdated and needed upkeep in some areas. Very small fridge and no microwave, although there was two for use by the front desk. One bed was very hard, the other was fairly soft. Great pool area though.
Stayed 3 nights in Sep 2025

10/10 Excellent

karen

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 4 nights in Sep 2025

8/10 Good

Nancy

Travelled with group
Liked: Cleanliness, staff & service, amenities
The halls didn't updated carpet dirty looking
Stayed 2 nights in Sep 2025

10/10 Excellent

Farshid, Hamilton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Spa! Boston Pizza in the same building! All services provided at a high quality. Thanks Universal!
Stayed 2 nights in Sep 2025

8/10 Good

Brian

Stayed 3 nights in Sep 2025

8/10 Good

Giuseppe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Harmandeep

Stayed 1 night in Sep 2025

10/10 Excellent

Dianne

Liked: Cleanliness, staff & service, property conditions & facilities
Great swimming pool for the kids and adults with a spa and it’s all indoors. Fantastic pizza place next door
Stayed 2 nights in Sep 2025

10/10 Excellent

Sophie

Travelled with family
Liked: Staff & service
Stayed 1 night in Sep 2025

8/10 Good

Nadia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good experience. Room was big with a separate dinning area with a kitchenette and living space.
Stayed 2 nights in Sep 2025

10/10 Excellent

Christian

Stayed 2 nights in Aug 2025

10/10 Excellent

Vince

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean and staff were friendly and efficient.
Stayed 2 nights in Sep 2025

8/10 Good

Patricia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don't speak French...Don't worry..very welcoming

Was very anxious not speaking french..however all the staff at the hotel were very kind and worked with me. Pool and hot tub were very clean. Pool area was good. Our room was large with a little dining area and sitting area along with the 2 queen size beds.
Stayed 4 nights in Aug 2025

10/10 Excellent

Bill

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value! Convenient location, great cafes and restaurants nearby.
Stayed 1 night in Sep 2025

6/10 Okay

Dioklea

Disliked: Cleanliness
Place was nice staff were really nice. But just the rooms weren’t really clean and no air circulation in the rooms.
Stayed 3 nights in Sep 2025

6/10 Okay

Oswaldo

Business traveller
Liked: Cleanliness, staff & service, amenities
Emplacement practique
Stayed 1 night in Sep 2025

10/10 Excellent

Bhargav

Stayed 2 nights in Sep 2025