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Hotel Universel

3.0 star property
Hotel with free parking, steps from Laval University

Photo gallery for Hotel Universel

Spa
Reception
Plasma TV
Spa
Reception

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Breakfast available
  • Parking available
  • Gym
The current price is NZ$164
includes taxes & fees
9 Dec - 10 Dec

Explore the area

View map
2300, chemin Sainte-Foy, Québec City, QC, G1V 1S5
  • Place, Laval University
    â€Ș1 min walk‬
  • Place, PEPS
    â€Ș8 min walk‬
  • Place, Laurier Quebec
    â€Ș4 min drive‬
  • Airport, QuĂ©bec, QC (YQB-Jean Lesage Intl.)
    â€Ș12 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

8.8 out of 10
Excellent
(84 reviews)

Highlights

Air conditioning
Heating
Fridge
Plasma TV
Blackout curtains
Shower/bath combination
Hairdryer
Private bathroom
Air-conditioning
Heating
Blackout drapes/curtains
Hair dryer
Private bathroom
Shower/tub combination
  • 36 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Studio (Unilofts Building)

Standard Studio (Unilofts Building)

Standard Studio (Unilofts Building)

7.6 out of 10
Good
(32 reviews)

Highlights

Air conditioning
Heating
Kitchenette
Fridge
Plasma TV
Blackout curtains
Shower/bath combination
Hairdryer
Air-conditioning
Heating
Blackout drapes/curtains
Hair dryer
Private bathroom
Shower/tub combination
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

7.6 out of 10
Good
(263 reviews)

Highlights

Air conditioning
Heating
Fridge
Plasma TV
Blackout curtains
Shower/bath combination
Hairdryer
Private bathroom
Air-conditioning
Heating
Blackout drapes/curtains
Hair dryer
Private bathroom
Shower/tub combination
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

Highlights

Air conditioning
Heating
Fridge
Plasma TV
Blackout curtains
Shower/bath combination
Hairdryer
Private bathroom
Air-conditioning
Heating
Blackout drapes/curtains
Hair dryer
Private bathroom
Shower/tub combination
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Jetted Tub

Deluxe Room, 1 King Bed, Jetted Tub

Deluxe Room, 1 King Bed, Jetted Tub

7.2 out of 10
Good
(11 reviews)

Highlights

Private indoor hot tub
Air conditioning
Heating
Fridge
Plasma TV
Blackout curtains
Private bathroom
Hairdryer
Private spa tub
Air-conditioning
Heating
Blackout drapes/curtains
Hair dryer
Jetted bathtub
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Québec City

At Hotel Universel you'll be within just a 10-minute stroll of Laval University and Cegep de Sainte-Foy. Highlights at this hotel include a restaurant, an indoor swimming pool and a nightclub. .The restaurant, Boston Pizza Restaurant, serves Italian cuisine. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the gym and sauna. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and coffee/tea in a common area. English breakfast is available at weekends between 7:00 AM and 10:30 AM. There's also the convenience of free self parking. .Places within a 30-minute walk of this 3-property class Sainte-Foy-Sillery-Cap-Rouge hotel include PEPS and Laurier Quebec.

What's nearby

  • Laval University - 1 min walk - 0.0 km
  • PEPS - 8 min walk - 0.7 km
  • Laval University Hospital - 4 min drive - 2.6 km
  • Laurier Quebec - 4 min drive - 2.6 km
  • Grande AllĂ©e - 5 min drive - 3.4 km

Getting around

  • Quebec Sainte-Foy Station - 16 min drive
  • Jean Lesage International Airport (YQB) - 15 min drive

Restaurants

  • â€ȘSushi X Pyramide - ‬4 min walk
  • â€ȘStarbucks - ‬5 min walk
  • â€ȘCafĂ© La Maison Smith Ste-Foy - ‬5 min walk
  • â€ȘThaĂŻzone - ‬4 min walk
  • â€ȘSHAKER Cuisine & Mixologie Ste-Foy - ‬5 min walk

About this property

Hotel Universel

Hotel with free parking, steps from Laval University
Hotel Universel offers its guests an indoor pool, a health club, and a sauna. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

There's an onsite business centre. A nightclub, a terrace, and a vending machine are also featured at the business-friendly Hotel Universel. Free self parking is available.

This 3-star Québec City hotel is smoke free.

  • 1 building
  • 182 guestrooms or units
  • 4 levels
  • Nightclub
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Corner/local shop
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hotel Universel offers 182 air-conditioned accommodations with a hairdryer and an iron/ironing board. Plasma televisions come with cable channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Québec City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Weekend English breakfast available 7:00 AM to 10:30 AM for a fee: CAD 25 to 30 for adults and CAD 25 to 30 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Boston Pizza Restaurant

Things to do

  • Health club
  • Indoor pool
  • Nightclub
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Plasma TV with cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately CAD 25 to 30 for adults and CAD 25 to 30 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Eurocard, debit cards and cash.
    For guests' safety, the property includes a smoke detector in all accommodation.

Property Registration Number 006160, 2025-12-31

We should mention

  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Universel
Hotel Universel Quebec
Universel Hotel
Universel Quebec
Auberge Universel Hotel
Hotel Universel Quebec Quebec City
Hotel Universel Hotel
Hotel Universel Québec City
Hotel Universel Hotel Québec City

Frequently asked questions

What is the cancellation policy at Hotel Universel?

Hotel Universel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Universel?

As of 8 Nov 2025, prices found for a 1-night stay for 2 adults at Hotel Universel on 9 Dec 2025 start from NZ$164.27, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Universel?

Yep, Hotel Universel has a free self car park.

Are there any beaches close to Hotel Universel?

The closest beach to Hotel Universel is Baie de Beauport (8.5 km).

Does Hotel Universel have a pool?

Yep, and guests recommend it! Hotel Universel has an indoor pool.

What luxury perks are available at Hotel Universel?

Hotel Universel features a nightclub, a health club and an indoor pool.

Does Hotel Universel serve breakfast?

You bet, English brekkie is offered at weekends between 7:00 AM and 10:30 AM.

Is there a free airport shuttle available at Hotel Universel?

No, Hotel Universel does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Universel?

Yep, they've got a lounge bar and an onsite restaurant that serves Italian cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Universel?

Check-in begins at 4 PM. Check-out time is 11:00 AM.

Are pets allowed at Hotel Universel?

No, only service animals are allowed.

Hotel Universel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 721 out of 2436 reviews
Rating 8 - Good. 726 out of 2436 reviews
Rating 6 - Okay. 531 out of 2436 reviews
Rating 4 - Poor. 272 out of 2436 reviews
Rating 2 - Terrible. 186 out of 2436 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Yamon

Travelled with group
Disliked: Cleanliness
The staff are nice and the surrounding area is nice. The best part is pool. You can have sauna , the hot tub and a nice swimming pool. The room quality is pretty bad. No window and the smell can be bad even if u don’t eat anything inside the room.
Stayed 5 nights in Jul 2025

4/10 Poor

Nicholas

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The beds were very hard. There were tiny ants on the floor in the bathroom every time someone went in. None of the exterior doors locked, so the only security was the one lock on the room door. Pool was the only nice area but very small pool and was very busy the whole stay.
Stayed 1 night in Aug 2025

6/10 Okay

Kathleen

Stayed 1 night in Aug 2025

8/10 Good

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Exceeded my expectations!
Stayed 2 nights in Aug 2025

10/10 Excellent

Amy

Stayed 1 night in Aug 2025

2/10 Terrible

Travis

Disliked: Cleanliness, staff & service
On
Stayed 2 nights in Jul 2025

10/10 Excellent

Yvan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Veely

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
We like the hotel being close to shops, restaurants and not too far away from attractions. Cool swimming pool set up, the kids love it. Beds are comfortable. Downside: bathroom is pretty tight, the door is hitting the toilet and person using it, wish there are hooks in the bathroom to hang towels on, under the bed and couch are dirty. The staff are amazing and overall we had a good time.
Stayed 2 nights in Aug 2025

8/10 Good

Josee

Liked: Cleanliness, staff & service
Rooms could be upgraded
Stayed 2 nights in Aug 2025

10/10 Excellent

Cindy

Stayed 1 night in Aug 2025

6/10 Okay

Seraphina Yvette

Travelled with family
Liked: Staff & service
Free parking
Stayed 3 nights in Aug 2025

4/10 Poor

Linda

Travelled with family
Disliked: Room comfort

Disappointing

Beds are NOT comfortable, walls not well insulated because you can hear everything that's going on in the room next door. Room cleaning and restocking only done if a 24h request is made to the front desk. Pool is beautiful but overcrowded and children were in the 18 and over side which is the scandanavian spa area. Will not return to this place and do not recommend it.
Stayed 3 nights in Aug 2025

10/10 Excellent

Simon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

6/10 Okay

Ljubisa

Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The entire hotel needs good cleaning. There were awfully soiled carpets in the hallways, luckily no carpets in rooms. Bathroom grout cleaner was had mold and mildew. Floor in the room was not mopped. Bedding seemed clean as well as the towels, which is the most important.
Stayed 1 night in Aug 2025

6/10 Okay

Jeffrey

Travelled with family
Liked: Staff & service
The property needs updating, but overall, for the price it was a decent hotel. Staff were very nice and always helpful.
Stayed 4 nights in Aug 2025

10/10 Excellent

Jean-francois

Stayed 2 nights in Aug 2025

8/10 Good

Émilie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

6/10 Okay

R

Travelled with group
Liked: Staff & service, property conditions & facilities
Les chambres sont basics. Nous avions 2 lits ( possibilité de 4 personnes) et qu'une chaise pour s'asseoir pour 2 personnes. En. Plus ils ont decidé de nous donner la chambre completement au fond du couloir. On dirait que lorsque l'on réserve dur les sites que les chambres sont moins belles et les moins bien situées.
Stayed 2 nights in Aug 2025

8/10 Good

Girlly

Travelled with family
Liked: Cleanliness
Stayed 2 nights in Aug 2025

8/10 Good

lyna

Stayed 1 night in Aug 2025

10/10 Excellent

Imran, Ottawa

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall its a decent hotel.
Stayed 1 night in Jul 2025

6/10 Okay

Mahmoud

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
szxĂčzxz
Stayed 1 night in Aug 2025

10/10 Excellent

Stanley

Stayed 3 nights in Jul 2025

6/10 Okay

Michel

Liked: Cleanliness
Disliked: Staff & service, amenities
Don’t expect too much. Reception staff not too helpful. Tried to check in early (2pm) and got not help whatsoever. Were told that rooms not guaranteed before 4pm. Amen! Came back later in the evening and were allocated an awful room in the semi basement, no view, noisy. Not coming back to this place.
Stayed 1 night in Aug 2025

10/10 Excellent

Dewan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No breakfast included.
Stayed 1 night in Aug 2025