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Casa Realm

3.0 star property

Photo gallery for Casa Realm

Reception
Property video
Panoramic Room
Panoramic Room
Design Townhome, Multiple Beds

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
The current price is NZ$101
includes taxes & fees
1 July - 2 July

Explore the area

View map
112 C. 5 de Mayo La Cruz, Querétaro, QUE, 76020
  • Place, Templo y Convento de la Santa Cruz
    ‪3 min walk‬
  • Place, Plaza de Armas
    ‪7 min walk‬
  • Place, Aqueduct of Santiago de Querétaro
    ‪10 min walk‬
  • Airport, Querétaro, Querétaro (QRO-Querétaro Intl.)
    ‪49 min drive‬

Room options

View all photos for Deluxe Room

Premium bedding, blackout curtains, soundproofing, iron/ironing board

Deluxe Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Exclusive Room

Exclusive Room

Exclusive Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Gallery Room

Premium bedding, blackout curtains, soundproofing, iron/ironing board

Gallery Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Panoramic Room

Panoramic Room

Panoramic Room

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Presidential Room

Premium bedding, blackout curtains, soundproofing, iron/ironing board

Presidential Room

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Design Townhome, Multiple Beds

Premium bedding, blackout curtains, soundproofing, iron/ironing board

Design Townhome, Multiple Beds

  • City view
  • 5 bedrooms
  • Sleeps 12
  • 2 King Beds, 2 Queen Beds and 1 Double Bed
  • Free Wi-Fi

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About the area

Querétaro

Casa Realm places you in the centre of Querétaro, within a short 5-minute stroll of Plaza de Los Fundadores and Convent and Temple of Santa Cruz. Highlights at this Art Deco hotel include free in-room WiFi. .This smoke-free hotel offers free WiFi in public areas, express check-in and express check-out. Additionally, you'll find a coffee shop/cafe and a fridge in a common area. Local cuisine breakfast is available daily between 8:00 AM and 1:00 PM. There's also the convenience of airport drop-off service. .Near this 3-property class Downtown Querétaro hotel, you'll find Aqueduct of Santiago de Querétaro.

What's nearby

  • Templo y Convento de la Santa Cruz - 3 min walk - 0.3 km
  • Plaza de Armas - 7 min walk - 0.6 km
  • Zenea Garden - 9 min walk - 0.8 km
  • Aqueduct of Santiago de Querétaro - 10 min walk - 0.9 km
  • Josefa Ortiz de Domínguez Auditorium - 17 min walk - 1.5 km

Getting around

  • Querétaro, Querétaro (QRO-Querétaro Intl.) - 39 min drive

Restaurants

  • ‪Cenaduria Blas - ‬1 min walk
  • ‪Casa Concheros - ‬1 min walk
  • ‪Zandunga Comida Oaxaqueña - ‬1 min walk
  • ‪La nave del olvido Cantina - ‬1 min walk
  • ‪Don Amado - ‬1 min walk

About this property

Casa Realm

There's a coffee shop/cafe on site. Public spaces have free WiFi. A shuttle from the hotel to the airport (available on request) is available for a fee. Casa Realm also features multilingual staff, express check-in, and express check-out.

This 3-star Querétaro hotel is smoke free.

  • 5 guestrooms or units
  • Breakfast available (surcharge)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • No smoking on site
  • Fridge in a common area
  • Coffee shop
Casa Realm offers 5 air-conditioned accommodations, with blackout curtains. Beds feature premium bedding. This Querétaro hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Bathrooms include baths or showers. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Airport drop-off shuttle (surcharge) from 9:00 AM to 12:30 PM at scheduled times and on request

Food and drink

  • Daily local cuisine breakfast available 8:00 AM to 1:00 PM for a fee: MXN 185 for adults and MXN 185 for children
  • A coffee shop/cafe

Family friendly

  • Soundproofed rooms

Conveniences

  • Guidebooks
  • Luggage storage
  • Shared refrigerator
  • Virtual front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request) (for a fee)
  • Multilingual staff

Accessibility

  • Hardwood flooring in public areas
  • No lift
  • Smooth flooring in public areas

More

  • Art Deco architecture
  • Mosquito nets
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Towels provided

More

  • Air conditioning
  • Heating
  • Iron/ironing board on request
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 10:00 PM
Express check-in available

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
There is no front desk at this property
Guests planning to arrive outside normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and an access code; your host will greet you
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
A virtual front desk provides assistance to guests
Guests can choose to either self-clean the property prior to checkout, or pay an additional cleaning fee of MXN 150 (exact amount varies) at checkout
Information provided by the property may be translated using automated translation tools

Access methods

Access code, host will greet you

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: from approximately MXN 185 for adults and from MXN 185 for children
  • Airport shuttle fee: MXN 800 per person
  • Airport shuttle fee per child: MXN 600 (from 14 to 17 years old)
  • Housekeeping fee: MXN 250 per day; may vary based on unit size

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. For guests' safety, the property includes a fire extinguisher in all accommodation.

Property Registration Number AEYA840530D59

Property is also known as

Casa Realm Hotel
Casa Realm Querétaro
Casa Realm Hotel Querétaro

Frequently asked questions

What is the cancellation policy at Casa Realm?

Casa Realm offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Casa Realm?

As of 30 Jun 2026, prices found for a 1-night stay for 2 adults at Casa Realm on 1 Jul 2026 start from NZ$101, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Casa Realm serve breakfast?

You bet, local cuisine brekkie is offered daily between 8:00 AM and 1:00 PM.

Is there a free airport shuttle available at Casa Realm?

No, but there's a shuttle from the hotel to the airport that runs from 9:00 AM - 12:30 PM on request for a fee.

What time are check-in & check-out at Casa Realm?

Check-in begins at 2:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Casa Realm?

No, pets are not allowed.

Casa Realm Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 30 out of 40 reviews
Rating 8 - Good. 1 out of 40 reviews
Rating 6 - Okay. 6 out of 40 reviews
Rating 4 - Poor. 3 out of 40 reviews
Rating 2 - Terrible. 0 out of 40 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Crispin

Liked: Cleanliness
Great location 👌
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice location. Scenic views. Highly recommended.
Stayed 5 nights in Aug 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
The place was beautifully furnished with an awesome view of the city! Host was on site and vey helpful and informative Highly recommend!
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Roman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely the best design and feeling of space, you can see a lot of thought went into the design which I absolutely loved, location is great, very cute street, I didn’t want to leave
Stayed 4 nights in Jun 2024
Verified

4/10 Poor

Nelly

Disliked: Cleanliness, staff & service, amenities
When I arrived, there was just a third of a roll of toilet paper (for a 10 day stay), no soap, no shampoo, just a small paper basket in the bathroom which was empieed just once when I asked. There is a restaurant next door which is very noisy on weekends (I was there for 2 weekends) until 5:00 a.m.!!!!! I think it was the workers lingering after they close. Found nail clippings after they had supposedly "cleaned" the room on 8th day of stay
Stayed 10 nights in Feb 2026
Verified

10/10 Excellent

JOSE ANTONIO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great !
Stayed 1 night in Sep 2024
Verified

6/10 Okay

nadia

Location: it was very close to center on a street where it was safe to walk and near restaurants and cute shops. Staff: the only person on premises who cleans the rooms was nice. Hotel: I don't know if I missed reading where it says NO staff on site that means NO front desk on site just NO one! They give you a code to open front door and get the room key from a box near front. I don't think I liked that idea because tv in our didn't work what if I needed from them. Room: was ok, but the tv did not work we had to watch YouTube videos. I stayed at this hotel for 1 night. They let me put my luggage in a small storage room until my tiny room was clean. When I called they answered right away.The hotel does look like in the pictures. If I had to stay longer then 1 night I would not recommend.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
No better location. Good communication with us. We chose the smaller room and it was fine for our needs. No terrace access but great price!
Stayed 6 nights in Apr 2025
Verified

6/10 Okay

Rafael

Liked: Staff & service
Disliked: Cleanliness
La habitación estaba muy sucia el suelo, así como en el baño había un chicle masticado atras del lavabo y las paredes sucias
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

CARLOS A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ubicación maravillosa
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Jacky

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hermoso lugar
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Estilo, ambiente de la propiedad y habitaciones
Stayed 1 night in Feb 2025
Verified

4/10 Poor

Raquel

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
El lugar está muy lindo decorado y céntrico pero no me gustó que pensé sería como un Hotel Boutique pero es más un Airbnb. En particular no hacen limpieza en la habitación (estuve un fin de semana) y la cama es demasiado incómoda. Repito el lugar está muy lindo decorado pero creo que tiene sus detalles que no lo hacen tan cómodo.
Stayed 2 nights in Jan 2025
Verified

6/10 Okay

Alejandro

Excelente ubicación
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Lilian Yarely

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me encantó todo, el diseño, la calidad del ambiente, la atención. En verdad quiero regresar pronto a Querétaro para hospedarnos de nuevo ahí ✨️
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel boutique super cerca del centro y muy bonito

El hotel esta hermoso, el proceso de llegada y salida es muy bueno. La habitación muy acogedora y el detalle de poner cafe para los huéspedes esta excele te
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Una excelente opción de hospedaje.
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Jose Alfredo

Liked: Cleanliness, staff & service, property conditions & facilities
Muy limpio, cómodo y buena atención del personal
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Jacky

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Las habitaciones son muy bonitas y cómodas , muy buena atención
Stayed 1 night in Jun 2024
Verified

8/10 Good

OSCAR ARTURO PADILLA

Liked: Cleanliness, staff & service, property conditions & facilities
Está muy padre , decoración de 10 .
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tiene una excelente ubicación , la habitación es súper cómoda , todo súper limpio, cuenta con aire acondicionado , agua caliente todo el tiempo. Ulises el anfitrión estuvo pendiente todo el tiempo desde antes de mi llegada y hasta mi salida . Y el plus es que todo el lugar y las habitaciones tiene un incríble diseño.
Stayed 2 nights in May 2024
Verified

10/10 Excellent

Jacky

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La habitación es hermosa, muy buena atención, la zona increíble
Stayed 1 night in May 2024
Verified

10/10 Excellent

Hugo Arturo

Stayed 1 night in Mar 2026
Verified

6/10 Okay

Naynesh

Stayed 2 nights in Feb 2026

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