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Aparthotel

Hacienda Santa Barbara

4.0 star property

Photo gallery for Hacienda Santa Barbara

Comfort Suite
Front of property
Front of property
Comfort Suite
Front of property

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • 24/7 front desk

Explore the area

View map
105 Hacienda Sta. Barbara El Jacal, Querétaro, QUE, 76186
  • Place, Querétaro General Hospital
    ‪12 min walk‬
  • Place, Plaza Santa Maria Bullring
    ‪14 min walk‬
  • Place, Galerías Querétaro Shopping Center
    ‪15 min walk‬
  • Airport, Querétaro, Querétaro (QRO-Querétaro Intl.)
    ‪33 min drive‬

Room options

View all photos for Basic Suite

Basic Suite

Basic Suite

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Suite

Deluxe Suite

Deluxe Suite

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Suite

Family Suite

Family Suite

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Comfort Suite

Comfort Suite

Comfort Suite

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Querétaro

At Hacienda Santa Barbara you'll be within a 20-minute stroll of Plaza Santa Maria Bullring and Querétaro General Hospital. Highlights at this aparthotel include in-room free WiFi and Smart TVs. .Each apartment features digital TV, Netflix and an iron/ironing board. A memory foam bed and premium bedding welcome you to a good night's rest, and other nice touches include free toiletries. A microwave, a minibar and a down duvet are also available. Housekeeping is available on request. .This pet-friendly aparthotel offers concierge services and a 24-hour front desk. There's also the convenience of free parking nearby. .Near this 4-property class Querétaro aparthotel, you'll find Aqueduct of Santiago de Querétaro.
View more Aparthotels in QuerétaroOpens in a new window

What's nearby

  • Querétaro General Hospital - 12 min walk - 1.0 km
  • Plaza Santa Maria Bullring - 14 min walk - 1.2 km
  • HILVANA Shoe & Fashion Outlet - 15 min walk - 1.3 km
  • Galerías Querétaro Shopping Center - 15 min walk - 1.3 km
  • Acueducto & Mirador - 5 min drive - 4.6 km

Getting around

  • Querétaro, Querétaro (QRO-Querétaro Intl.) - 39 min drive

Restaurants

  • ‪Toki Sushi Qro - ‬5 min walk
  • ‪Santa Fortuna - ‬5 min walk
  • ‪boba & drink - ‬4 min walk
  • ‪Hamburguerzo - ‬3 min walk
  • ‪Blume Café - ‬6 min walk

About this property

Hacienda Santa Barbara

Hacienda Santa Barbara offers its guests concierge services. The front desk is open around the clock.

This 4-star Querétaro aparthotel is smoke free.

  • 15 guestrooms or units
  • Front desk (24 hours)
  • Concierge
  • No smoking on site
Hacienda Santa Barbara offers 15 accommodations with minibars and an iron/ironing board. Memory foam beds feature Egyptian cotton sheets, down duvets and premium bedding. 42-inch Smart televisions come with satellite channels and Netflix.

Bathrooms include baths or showers and complimentary toiletries. This Querétaro aparthotel provides complimentary wireless Internet access. Housekeeping is provided on request.

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Property amenities

Internet

  • Available in the apartment: Free WiFi

Parking and transport

  • Free offsite parking within 35 metres

Food and drink

  • Coffee grinder
  • Cookware, dishware, and utensils
  • Microwave
  • Mini-fridge

Dining

  • Minibar

Bedrooms

  • Bedroom
  • Down comforter
  • Egyptian cotton sheets
  • Memory foam mattress

Bathroom

  • 1 private bathroom
  • Bathtub or shower
  • Free toiletries

Living spaces

  • Window screens

Entertainment

  • 42-inch Smart TV with digital channels
  • Netflix
  • Streaming services

Work spaces

  • Desk

Pets

  • Pet friendly
  • Welcoming cats and dogs only
  • Pets stay free
  • Service animals exempt from fees
  • Deposit: MXN 150 per stay

Suitability/Accessibility

  • No lift
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Electrical adapters
  • Housekeeping (on request) (for a fee)
  • Iron/ironing board

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • First aid kit
  • Mosquito nets
  • Outdoor lighting
  • Security system
  • Fire extinguisher

General

  • 15 units
  • Housekeeping (on request)

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: MXN 150 per stay
  • Service animals are exempt from fees
  • Cleaning/housekeeping/linen fee: MXN 200 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, a first aid kit and outdoor lighting
Charges for extra guests may apply and vary according to property policy.
A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a private host, not a professional engaged in trade or business. This property accepts American Express and debit cards. For guests' safety, the property includes a fire extinguisher, a security system, a first aid kit and outdoor lighting in all accommodation.

Property is also known as

Hacienda Santa Barbara Querétaro
Hacienda Santa Barbara Aparthotel
Hacienda Santa Barbara Aparthotel Querétaro

Frequently asked questions

What is the cancellation policy at Hacienda Santa Barbara?

Hacienda Santa Barbara offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is there a free airport shuttle available at Hacienda Santa Barbara?

No, Hacienda Santa Barbara does not offer an airport shuttle service.

What time are check-in & check-out at Hacienda Santa Barbara?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Hacienda Santa Barbara Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 191 out of 309 reviews
Rating 8 - Good. 79 out of 309 reviews
Rating 6 - Okay. 21 out of 309 reviews
Rating 4 - Poor. 9 out of 309 reviews
Rating 2 - Terrible. 9 out of 309 reviews

9.4/10

Cleanliness

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

6/10 Okay

Maria Angelica

Travelled with family
Disliked: Property conditions & facilities
Main complaint was that this was listed as having A/C and it did not. It was extremely unbearable to sleep as it was muggy at night. We asked for another box fan to assist. The only reason we stayed was we loved the walkable location. I would only return if they add real A/C's to units. The price was good and we knew we would pay more since we would encounter weekend rates, so we decided to wait it out but it did not cool down.
Stayed 7 nights in Aug 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

JA HYUN

Liked: Cleanliness, room comfort
Everything was good except that Wifi didn't offer out of Mexico web service. The counter was kind.
Stayed 1 night in Feb 2025

6/10 Okay

Fernando

Travelled with partner
Disliked: Amenities
While there were some positive aspects to my stay, there were a few significant drawbacks that impacted my overall impression. On the positive side, the property was quiet and, generally clean. However, I was disappointed to find that the ventilator in the ceiling was not properly cleaned, which detracted from the overall cleanliness of the room. Another issue I encountered was that the hotel charged for toilet paper. In my opinion, this is a basic necessity that should be included without limitation. Additionally, there was no hot water available for two of the four days I stayed. This was quite inconvenient and affected my comfort during the stay. Lastly, I felt misled by the fact that maid services were only included once every seven nights. This information was not clearly advertised in the room descriptions on the reservation platforms. I believe this should be clearly stated to manage guests' expectations. Overall, while there were some positives, these issues prevented me from having a completely satisfactory stay. With a few improvements, this hotel has the potential to offer a much better experience.
Stayed 4 nights in Dec 2024

10/10 Excellent

eduardo chávez

Liked: Cleanliness, amenities, property conditions & facilities
Muy bonito por dentro, solo que afuera no hay letreros ni avisos y la entrada está tras de un árbol, por lo demás está muy bien
Stayed 1 night in Dec 2024

10/10 Excellent

Bruno

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

James

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Room cleaning not done in four days.
Stayed 3 nights in Nov 2024

10/10 Excellent

Carolina

Liked: Cleanliness, amenities, property conditions & facilities
Mejor de lo que esperaba. Excelente staff!

10/10 Excellent

Daniela

Liked: Cleanliness, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Guenther, Albany

Travelled with family, Business traveller
Liked: Property conditions & facilities
Disliked: Cleanliness
Bed covers were either dirty or stained. Shower temperature was not steady and required constant adjustment otherwise one could get burned. Staff did not enforce the 10pm quiet time requirement. Parking is not enclosed and is very limited.
Stayed 2 nights in Aug 2024

8/10 Good

Pamela

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Good option
Stayed 2 nights in Jun 2024

8/10 Good

Renier

Liked: Cleanliness, amenities, property conditions & facilities
New facility, good value. However too hot temperature inside rooms. And the apartment policy does not allow you to bring beers to your place. In addition $ 500 Pesos deposit.
Stayed 2 nights in May 2024

10/10 Excellent

Giovanni, Burnaby

Liked: Cleanliness, property conditions & facilities
Beautiful place, I loved it. Affordable, clean, safe, and close to everything.
Stayed 1 night in Feb 2024

10/10 Excellent

David

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Abraham

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Nov 2023

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
The rooms are very modern. I like the furniture. Desk and tv are excellent and the area for food prep is perfect. The bed is VERY comfortable. The court yard is nice.
Stayed 4 nights in Dec 2023

10/10 Excellent

Christine

Stayed 1 night in Nov 2023

10/10 Excellent

Carlos

Liked: Cleanliness, amenities, property conditions & facilities
Excellent value
Stayed 2 nights in Oct 2023

10/10 Excellent

Olga América

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excelente ubicación, los alrededores tienen lo básico y hay buenos lugares para comer, me hubiera gustado saber que a la entrada me pedirían un depósito de 500 en efectivo, la habitación limpia, cómoda y amplia, si había agua caliente, el estacionamiento es fuera del lugar pero tiene cámaras, lo demás excelente, gran atención del recepcionista Rosale, me volvería a hospedar.
Stayed 1 night in Dec 2025

8/10 Good

Angel

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
La habitacion es buena, solo que le falta un poco mas de luz
Stayed 2 nights in Dec 2025

8/10 Good

CHRISTOFFER

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2025

2/10 Terrible

Sergio

Stayed 1 night in Dec 2025

8/10 Good

Patricia

Travelled with family
Liked: Cleanliness, property conditions & facilities
El personal fue amable
Stayed 2 nights in Nov 2025

6/10 Okay

Luis Eduardo

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
La habitacion muy comoda y practica pero deberian informar del dinero de deposito ademas que el resepcionista es muy especialito fuera de eso todo muy bien
Stayed 1 night in Dec 2025

4/10 Poor

Ashlie Alán

Business traveller, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Todo bien excepto la recepción
Stayed 1 night in Dec 2025