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Hotel Criol

3.5 star property
Hotel with an outdoor pool, near Josefa Ortiz de Domínguez Auditorium

Photo gallery for Hotel Criol

Terrace/patio
Exterior detail
Exterior detail
Front of property - evening/night
Estándar 1 cama King

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Laundry
  • Air conditioning
  • 24/7 front desk
  • Housekeeping
The current price is NZ$116
includes taxes & fees
21 Sept - 22 Sept

Explore the area

View map
Doctor Leopoldo Río de la Loza 6 Norte, Santiago de Queretaro, Querétaro, QUE, 76000
  • Aqueduct of Santiago de Querétaro
    ‪14 min walk‬
  • Josefa Ortiz de Domínguez Auditorium
    ‪17 min walk‬
  • Corregidora Stadium
    ‪4 min drive‬
  • Querétaro, Querétaro (QRO-Querétaro Intl.)
    ‪28 min drive‬

Room options

View all photos for Estándar 1 cama queen

Estándar 1 cama queen

Estándar 1 cama queen

9.2 out of 10
Wonderful
(10 reviews)

Highlights

Soundproofed
Individually decorated
Air conditioning
Flat-screen TV
Separate bedroom
Premium bedding
Private bathroom
Cable channels
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite con tapanco y jacuzzi interior

Suite con tapanco y jacuzzi interior

Suite con tapanco y jacuzzi interior

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Individually decorated
Private indoor hot tub
Air conditioning
Flat-screen TV
Separate bedroom
Premium bedding
Private bathroom
  • 32 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Suite con jacuzzi (interior o exterior)

Suite con jacuzzi (interior o exterior)

Suite con jacuzzi (interior o exterior)

9.8 out of 10
Exceptional
(12 reviews)

Highlights

Soundproofed
Individually decorated
Private indoor hot tub
Air conditioning
Flat-screen TV
Separate bedroom
Premium bedding
Private bathroom
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Doble superior

Doble superior

Doble superior

9.2 out of 10
Wonderful
(24 reviews)

Highlights

Soundproofed
Individually decorated
Air conditioning
Flat-screen TV
Separate bedroom
Premium bedding
Private bathroom
Cable channels
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Estándar 1 cama King

Estándar 1 cama King

Estándar 1 cama King

9.6 out of 10
Exceptional
(15 reviews)

Highlights

Soundproofed
Individually decorated
Air conditioning
Flat-screen TV
Separate bedroom
Premium bedding
Private bathroom
Cable channels
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Querétaro

Hotel Criol puts you in the heart of Querétaro, within steps of Ignacio Mena Rosales House of Culture and Church of the Congregation of Our Lady of Guadeloupe. Highlights at this hotel include a restaurant and an outdoor swimming pool. .This hotel has free WiFi in public areas, a business centre and concierge services. Other amenities include laundry facilities, a 24-hour front desk and a library. Full breakfast is available on weekdays between 8:00 AM and noon and on weekends between 9:00 AM and 1:00 PM. There's also the convenience of airport drop-off service. .Within a 30-minute walk of this 3.5-property class Downtown Querétaro hotel, attractions include Aqueduct of Santiago de Querétaro and Josefa Ortiz de Domínguez Auditorium.

What's nearby

  • Alameda Hidalgo Park - 12 min walk - 1.0 km
  • Aqueduct of Santiago de Querétaro - 14 min walk - 1.2 km
  • Josefa Ortiz de Domínguez Auditorium - 17 min walk - 1.5 km
  • Puerta la Victoria - 17 min walk - 1.5 km
  • Corregidora Stadium - 4 min drive - 4.2 km

Getting around

  • Querétaro, Querétaro (QRO-Querétaro Intl.) - 38 min drive

Restaurants

  • ‪Alquimia Bar - ‬2 min walk
  • ‪El Jardin De Azu - ‬2 min walk
  • ‪Funky mama - ‬1 min walk
  • ‪Teatrito la carcajada - ‬1 min walk
  • ‪Gudwey - ‬2 min walk

About this property

Hotel Criol

Hotel with an outdoor pool, near Josefa Ortiz de Domínguez Auditorium
There's a restaurant on site. WiFi is free in public spaces. There's an onsite business centre. A shuttle from the hotel to the airport (available 24 hours) is available for a fee. An outdoor pool, a library, and a terrace are also featured at Hotel Criol.

Smoking is allowed in designated areas at this 3.5-star Querétaro hotel.

  • 1 building
  • 24 guestrooms or units
  • 3 levels
  • Built in 2016
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Garden
  • Smoking in designated areas
  • Dining venue
Hotel Criol offers 24 air-conditioned accommodations with laptop-compatible safes and free toiletries. Each accommodation is individually decorated. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include a shower.

This Querétaro hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Languages

English, Spanish

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  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
4.2 out of 5, Very good, 589 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available from 7:00 AM to 10:00 PM (MXN 290 per day)
  • Street parking available
  • 24-hour airport drop-off shuttle on request for a surcharge

Food and drink

  • Full breakfast available for a fee 8:00 AM to noon on weekdays and 9:00 AM to 1:00 PM on weekends; MXN 225 to 450 for adults and MXN 225 to 450 for children
  • A restaurant

Things to do

  • Library
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • Garden
  • Terrace

Accessibility

  • No lift

More

  • 1 building
  • 3 floors
  • Built in 2016
  • Designated smoking areas
  • Mosquito nets

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Air conditioning
  • Desk
  • Individual decor
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2 AM
Minimum check-in age - 18

Check-out

Check-out before 11:30 AM
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Criol

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately MXN 225 to 450 for adults and MXN 225 to 450 for children
  • Airport shuttle fee: MXN 800 per vehicle (maximum occupancy 3)
  • Nearby parking fee: MXN 290 per day (2907 ft away; open 7:00 AM to 10:00 PM)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, debit cards and cash. For guests' safety, the property includes a smoke detector in all accommodation.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Criol Queretaro
Criol Queretaro
Criol
Hotel Criol Hotel
Hotel Criol Querétaro
Hotel Criol Hotel Querétaro

Frequently asked questions

What is the cancellation policy at Hotel Criol?

Hotel Criol offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Criol?

As of 26 Aug 2025, prices found for a 1-night stay for 2 adults at Hotel Criol on 21 Sept 2025 start from NZ$115.81, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Criol have a pool?

Hotel Criol has an outdoor pool.

Does Hotel Criol serve breakfast?

Sure does, full brekkie is on offer on weekdays between 8:00 AM and noon and weekends between 9:00 AM and 1:00 PM.

Is there a free airport shuttle available at Hotel Criol?

No, but there's a shuttle from the hotel to the airport that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Hotel Criol?

Yep, you can grab a meal at Hotel Criol's onsite restaurant.

What time are check-in & check-out at Hotel Criol?

Check-in begins at 3 PM. Check-out time is 11:30 AM.

Are pets allowed at Hotel Criol?

No, pets and service animals are not allowed.

Hotel Criol Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 742 out of 1006 reviews
Rating 8 - Good. 174 out of 1006 reviews
Rating 6 - Okay. 42 out of 1006 reviews
Rating 4 - Poor. 17 out of 1006 reviews
Rating 2 - Terrible. 31 out of 1006 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Federico

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel in a beautiful Mexican area
Stayed 2 nights in May 2025

10/10 Excellent

Jacqlene Nicole Barsich

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The property was modern, quiet and well kept. Their staff was beyond kind and helpful (no fork delivered with your food via uber eats? No problem - they came to my rescue). Weekend brunch was lovely, and loved having someone at the front desk at all hours.
Stayed 4 nights in May 2025

4/10 Poor

Almazan Morales

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in May 2025

10/10 Excellent

Elba

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right in the historic center with modern amenities
Stayed 1 night in Apr 2025

10/10 Excellent

Gene

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pretty hotel, outstanding service happily reset the AC and quickly fixed the drain to the tub (both our own fault)
Stayed 3 nights in Apr 2025

10/10 Excellent

robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Justin

Stayed 3 nights in Apr 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely property, needs some upkeep

The property design is truly beautiful but some maintenance issues are of concern. Many tiles in the pool are missing or broken, several lanterns in the courtyard tree are burned out, and we had a leak in our bathroom sink. There was also no soap in one of the shower dispensers. When we told the front desk about it thwy said they would swnd someone to check on it but it was never addressed.
Stayed 1 night in Apr 2025

10/10 Excellent

monica

Thank for help me; my sister has great day.
Stayed 1 night in Apr 2025

10/10 Excellent

Jean Francois, St Eustache

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property, well located, walking distance from old city center . Nice area
Stayed 1 night in Apr 2025

10/10 Excellent

Jose Luis

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Huseyin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazingly beautiful property.

Amazingly beautiful property. The people are very nice and kind. Personally, I had two issues: When we went for breakfast; we were informed that it was brunch only for around MXN$ 400 per person. On a Thursday. No smoking even outdoors far from the rooms... The hotel needs to put forward more transparency about rules and regulations.
Stayed 1 night in Apr 2025

10/10 Excellent

Monica Graciela

Stayed 1 night in Jan 2025

10/10 Excellent

HUEMAC

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good

6/10 Okay

William

Travelled with family, Travelled with group
Disliked: Property conditions & facilities
Like the location. The owners have spent a great deal of money on the areas surrounding the rooms, but the bathrooms have been neglected. The lavatory in our room could not be used without washing down the counter and floor. The sinks are far too small and the faucet too large and oddly hangs over most of the sink. Hot water and water pressure were poor.
Stayed 4 nights in Apr 2025

10/10 Excellent

Ana, HOUSTON

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service,Family friendly, clean, comfortable and would recommend to family.
Stayed 1 night in Apr 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms had A/C which is necessary for me to sleep well in the heat (though it did cool down at night). Great shower. Great staff--kind & helpful. Awesome Sunday brunch too!
Stayed 3 nights in Apr 2025

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, property conditions & facilities
Gran ubicación, bien limpio y decorado
Stayed 1 night in Apr 2025

10/10 Excellent

Luis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was absolutely beautiful, confortable and fresh. I loved the library and the swimming pool. There is not an included valet parking so you would need to be lucky to find a spot in the block or pay for a parking lot 1 block away (there is a discount for Hotel guests)

10/10 Excellent

Alejandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

graham, Westtown

The details and architecture of this hotel are spectacular. The rooms are large lean and well appointed
Stayed 1 night in Mar 2025

2/10 Terrible

Alfredo

Stayed 1 night in Mar 2025

10/10 Excellent

MICHAEL

Stayed 1 night in Mar 2025

10/10 Excellent

Anabel

Stayed 2 nights in Mar 2025