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Hotel Criol

3.5 star property

Photo gallery for Hotel Criol

Terrace/patio
Library
Suite con jacuzzi (interior o exterior)
Daily full breakfast for a fee
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services
The current price is NZ$163
includes taxes & fees
30 Mar - 31 Mar

Explore the area

View map
Doctor Leopoldo Río de la Loza 6 Norte, Santiago de Queretaro, Querétaro, QUE, 76000
  • Place, Plaza de Armas
    ‪3 min walk‬
  • Place, Zenea Garden
    ‪5 min walk‬
  • Place, Aqueduct of Santiago de Querétaro
    ‪14 min walk‬
  • Airport, Querétaro, Querétaro (QRO-Querétaro Intl.)
    ‪33 min drive‬

Room options

View all photos for Standard Double

Standard Double

Standard Double

9.2 out of 10
Wonderful
(24 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Estándar 1 cama queen

Estándar 1 cama queen

Estándar 1 cama queen

9.4 out of 10
Exceptional
(11 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite con jacuzzi (interior o exterior)

Suite con jacuzzi (interior o exterior)

Suite con jacuzzi (interior o exterior)

9.8 out of 10
Exceptional
(14 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite con tapanco y jacuzzi interior

Suite con tapanco y jacuzzi interior

Suite con tapanco y jacuzzi interior

9.4 out of 10
Exceptional
(3 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Estándar 1 cama King

Estándar 1 cama King

Estándar 1 cama King

9.4 out of 10
Exceptional
(18 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe

Deluxe

Deluxe

  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Querétaro

Hotel Criol puts you in the heart of Querétaro, within steps of Ignacio Mena Rosales House of Culture and Church of the Congregation of Our Lady of Guadeloupe. Highlights at this hotel include a restaurant and an outdoor swimming pool. .This hotel has free WiFi in public areas, a business centre and concierge services. Other amenities include laundry facilities, a 24-hour front desk and a library. Full breakfast is available on weekdays between 8:00 AM and noon and on weekends between 9:00 AM and 1:00 PM. There's also the convenience of airport drop-off service. .Near this 3.5-property class Downtown Querétaro hotel, you'll find Aqueduct of Santiago de Querétaro.

What's nearby

  • Plaza de Armas - 3 min walk - 0.3 km
  • Zenea Garden - 5 min walk - 0.5 km
  • Alameda Hidalgo Park - 12 min walk - 1.0 km
  • Aqueduct of Santiago de Querétaro - 14 min walk - 1.2 km
  • Josefa Ortiz de Domínguez Auditorium - 17 min walk - 1.5 km

Getting around

  • Querétaro, Querétaro (QRO-Querétaro Intl.) - 39 min drive

Restaurants

  • ‪María y su Bici Choza Asadores - ‬2 min walk
  • ‪Alquimia Bar - ‬2 min walk
  • ‪El Jardin De Azu - ‬2 min walk
  • ‪u:lala - ‬1 min walk
  • ‪Alda Café - ‬2 min walk

About this property

Hotel Criol

There's a restaurant on site. WiFi is free in public spaces. There's an onsite business centre. A shuttle from the hotel to the airport (available 24 hours) is available for a fee. An outdoor pool, a library, and a terrace are also featured at Hotel Criol.

Smoking is allowed in designated areas at this 3.5-star Querétaro hotel.

  • 1 building
  • 24 guestrooms or units
  • 3 levels
  • Built in 2016
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Garden
  • Smoking in designated areas
  • Dining venue
Hotel Criol offers 24 air-conditioned accommodations with laptop-compatible safes and free toiletries. Each accommodation is individually decorated. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include a shower.

This Querétaro hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

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Hotel Patio Santiago
  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
4.7 out of 5, Exceptional, 478 reviews
The price is NZ$103
includes taxes & fees
29 Mar - 30 Mar
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available from 7:00 AM to 10:00 PM (MXN 350 per day)
  • Street parking available
  • 24-hour airport drop-off shuttle on request for a surcharge

Food and drink

  • Full breakfast available for a fee 8:00 AM to noon on weekdays and 9:00 AM to 1:00 PM on weekends; MXN 225 to 450 for adults and MXN 225 to 450 for children
  • A restaurant

Things to do

  • Library
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • Garden
  • Terrace

Accessibility

  • No lift

More

  • 1 building
  • 3 floors
  • Built in 2016
  • Designated smoking areas
  • Mosquito nets

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Air conditioning
  • Desk
  • Individual decor
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2 AM
Minimum check-in age - 18

Check-out

Check-out before 11:30 AM
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Criol

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately MXN 225 to 450 for adults and MXN 225 to 450 for children
  • Airport shuttle fee: MXN 800 per vehicle (maximum occupancy 3)
  • Nearby parking fee: MXN 350 per day (2907 ft away; open 7:00 AM to 10:00 PM)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, debit cards and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Criol Queretaro
Criol Queretaro
Criol
Hotel Criol Hotel
Hotel Criol Querétaro
Hotel Criol Hotel Querétaro

Frequently asked questions

What is the cancellation policy at Hotel Criol?

Hotel Criol offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Criol?

As of 25 Mar 2026, prices found for a 1-night stay for 2 adults at Hotel Criol on 30 Mar 2026 start from NZ$163, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Criol have a pool?

Hotel Criol has an outdoor pool.

Does Hotel Criol serve breakfast?

Sure does, full brekkie is on offer on weekdays between 8:00 AM and noon and weekends between 9:00 AM and 1:00 PM.

Is there a free airport shuttle available at Hotel Criol?

No, but there's a shuttle from the hotel to the airport that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Hotel Criol?

Yep, you can grab a meal at Hotel Criol's onsite restaurant.

What time are check-in & check-out at Hotel Criol?

Check-in begins at 3 PM. Check-out time is 11:30 AM.

Are pets allowed at Hotel Criol?

No, pets and service animals are not allowed.

Hotel Criol Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 743 out of 1000 reviews
Rating 8 - Good. 165 out of 1000 reviews
Rating 6 - Okay. 46 out of 1000 reviews
Rating 4 - Poor. 17 out of 1000 reviews
Rating 2 - Terrible. 29 out of 1000 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

6/10 Okay

Melodie

Travelled with partner
Liked: Amenities
Disliked: Cleanliness
this hotel is in a great location but the floor was not clean in our room, the linens were not that great and we had bugs around our sink area. its in a great part of town and the staff is nice but its a 2.5 hotel at best.
Stayed 1 night in Dec 2025

8/10 Good

DANIEL, sacramento

Stayed 1 night in Dec 2025

10/10 Excellent

Eduardo

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location, clean room & good staff
Stayed 1 night in Dec 2025

10/10 Excellent

Papa M.

Stayed 3 nights in Dec 2025

10/10 Excellent

Christine

Business traveller
Liked: Cleanliness, staff & service, amenities
Super quiet and convenient. Lovely upgrade for us on arrival that was a nice surprise. Spotlessly clean and comfortable bedding. We will be back.
Stayed 1 night in Dec 2025

10/10 Excellent

Ross

Business traveller
Liked: Cleanliness, staff & service, amenities
Great staff and wonderful smaller hotel in the heart Centro
Stayed 3 nights in Dec 2025

4/10 Poor

Alejandro

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff couldn’t fix the issue of no hot water in the shower or the hot tub, very disappointing and thy could not offer us another room.
Stayed 1 night in Dec 2025

10/10 Excellent

nelson

Stayed 1 night in Nov 2025

6/10 Okay

Carol

Travelled with group
This was an okay stay, I’ve had better. No breakfast included where other hotels do offer this. No hot water one day. The staff did try to make experience better but unfortunately a little to late
Stayed 2 nights in Nov 2025

10/10 Excellent

Carlos

Stayed 1 night in Nov 2025

10/10 Excellent

Aurora

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful, we got the room with a jacuzzi inside and we loved it, the staff is really nice, attentive and available with a smile at all times. Highly recommend, thank you!
Stayed 2 nights in Oct 2025

10/10 Excellent

Ilan

Liked: Cleanliness, staff & service, amenities
All seems great except there are no windows at all in the room ..
Stayed 1 night in Nov 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
AC worked great; staff was wonderful and the airport transfer was right on time
Stayed 1 night in Oct 2025

10/10 Excellent

Shilpa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice and Cozy place!

In downtown, awesome and friendly staff! Great neighborhood!
Stayed 1 night in Oct 2025

10/10 Excellent

Teresa

Stayed 1 night in Sep 2025

10/10 Excellent

Juliana

Stayed 1 night in Sep 2025

10/10 Excellent

Angelo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

8/10 Good

Rashmi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Paulina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Agustina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stuff super friendly and accommodating to my need. We will stay again
Stayed 1 night in Aug 2025

10/10 Excellent

fabian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Sheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Corey

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Aug 2025

10/10 Excellent

Emma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Cameron

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A fantastic hotel with excellent staff, a great breakfast restaurant and perfect location for exploring the wonderful town.
Stayed 3 nights in Jul 2025