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Hotel portal de reyes

Property class: 3

Photo gallery for Hotel portal de reyes

A hotel courtyard with a swimming pool, outdoor seating, and a multi-story building with balconies.
A hotel room with a large bed, a ceiling fan, a small table with chairs, and a view of the outside through large windows.
A gym with weightlifting equipment, including a squat rack and barbells.
A room with a large window, two white chairs with cushioned seats, and a small round table.
A well-maintained outdoor patio area with a pool, surrounded by a white wall and lush greenery.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast included
  • Parking included
  • Restaurant
  • Gym
  • Business services
The current price is NZ$175
includes taxes & fees
3 Nov - 4 Nov

Explore the area

View map
9 Av. Juárez Pte., San Juan del Río, QUE, 76800
  • Place, Senor del Sacro Monte Temple
    ‪3 min walk‬
  • Place, Nuestra Senora de Guadalupe Church
    ‪5 min walk‬
  • Place, Fundadores Square
    ‪5 min walk‬
  • Airport, Querétaro, Querétaro (QRO-Querétaro Intl.)
    ‪54 min drive‬

Room options

View all photos for Junior Suite

A hotel room with a large bed, two bedside tables with lamps, a small round table with chairs, and an air conditioning unit on the wall.

Junior Suite

  • 21 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite

A hotel room with two beds, a ceiling fan, an air conditioning unit, a bedside table with a lamp, and a window with curtains.

Deluxe Suite

  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Classic Double Room, Garden View

A hotel room with two beds, a ceiling fan, a wooden headboard, and a nightstand with a lamp.

Classic Double Room, Garden View

8.0 out of 10
Very good
(6 reviews)
  • Garden view
  • 19 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Comfort Suite

A hotel room with a large bed, a ceiling fan, a small table with chairs, and a view of the outside through large windows.

Comfort Suite

  • 29 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

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7 Nov - 8 Nov
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About the area

San Juan del Río

Hotel portal de reyes places you steps from Senor del Sacro Monte Temple and within a short 5-minute stroll of Nuestra Senora de Guadalupe Church. Highlights at this hotel include a restaurant, an outdoor swimming pool and free breakfast (local cuisine). .Bar taurino is the hotel's own bar. Other amenities include free Wi-Fi in public areas, a gym and a snack bar/deli. Each morning free breakfast is served. There's also the convenience of free self parking. .Attractions in proximity to this 3-property class Centro Histórico hotel include Vinedos La Redonda and El Geiser Thermal Pools.

What's nearby

  • Senor del Sacro Monte Temple - 3 min walk - 0.3 km
  • Nuestra Senora de Guadalupe Church - 5 min walk - 0.5 km
  • Fundadores Square - 5 min walk - 0.5 km
  • TecMilenio University San Juan del Rio Campus - 17 min walk - 1.5 km
  • Corregidora Stadium - 45 min drive - 67.1 km

Getting around

  • Querétaro, Querétaro (QRO-Querétaro Intl.) - 41 min drive

Restaurants

  • ‪Finca Santa Veracruz - ‬1 min walk
  • ‪Parrilla La Queretana - ‬2 min walk
  • ‪Café "La Parroquia", San Juan del Río - ‬4 min walk
  • Restaurant Hotel Portal De Reyes
  • ‪La Parroquia (paleteria & Fuente De Sodas) - ‬4 min walk

About this property

Hotel portal de reyes

Hotel portal de reyes offers its guests an outdoor pool and a fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

You'll find a business centre on site. The business-friendly Hotel portal de reyes also features a garden, coffee/tea in common area, and a lift. Free self parking is available.

This 3-star San Juan del Río hotel is smoke free.

  • 60 guestrooms or units
  • Local cuisine
  • Breakfast available (free)
  • Deli
  • Business facilities
  • Coffee in lobby
  • Front desk (24 hours)
  • Garden
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hotel portal de reyes offers 60 accommodations with Hot tubs and free toiletries. Business-friendly amenities include desks and safes. Bathrooms include baths or showers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free local cuisine breakfast available daily 7:00 AM to 11:30 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • bar taurino

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Business centre

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Mosquito nets
  • Smoking not allowed

Room amenities

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper

Entertainment

  • TV

More

  • Desk
  • Safe

Policies

Check-in

Check-in start time: noon; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 1:00 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.

Payment types

  • Mastercard
  • American Express
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • Children may not be eligible for complimentary breakfast.

Frequently asked questions

Is parking available at Hotel portal de reyes ?

Yep, Hotel portal de reyes has a free self car park.

How much does it cost to stay at Hotel portal de reyes ?

As of 2 Nov 2026, prices found for a 1-night stay for 2 adults at Hotel portal de reyes on 3 Nov 2026 start from NZ$175, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel portal de reyes have a pool?

Hotel portal de reyes has an outdoor pool.

What makes Hotel portal de reyes a romantic place to stay?

A lounge bar, plus Hot tubs in the guestrooms, help set the scene for a romantic weekend at Hotel portal de reyes .

Are there hot tubs in the rooms at Hotel portal de reyes ?

Yep, all rooms come with private hot tubs.

Does Hotel portal de reyes serve breakfast?

You bet, complimentary local cuisine breakfast is available daily between 7:00 AM and 11:30 AM.

Is there a free airport shuttle available at Hotel portal de reyes ?

No, Hotel portal de reyes does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel portal de reyes ?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Hotel portal de reyes ?

Check-in begins at noon. Check-out time is 1:00 PM.

Are pets allowed at Hotel portal de reyes ?

No, pets are not allowed.

Hotel portal de reyes Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 30 out of 56 reviews
Rating 8 - Good. 12 out of 56 reviews
Rating 6 - Okay. 5 out of 56 reviews
Rating 4 - Poor. 5 out of 56 reviews
Rating 2 - Terrible. 4 out of 56 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
*
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fue una agradable sorpresa, la habitación silenciosa y espaciosa, el hotel con un estilo Colonial muy bonito por dentro y las fotografías no le hacen honor a lo bonito que es. La comida del restaurante muy sabrosa!
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena ubicación y servicio excelente, el único inconveniente es que se escucha mucho el flujo de agua de descarga entre cuartos
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super excelente el servicio, desde limpieza, atención y mucho más, felicidades
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Bueno y el restaurante ayuda mucho
Stayed 2 nights in Feb 2026
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Amenities
No había agua caliente, era un problema para bañarse con el agua tibia a fría, muy malas las llaves de la regadera
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bonito lugar para descansar y el servicio es excelente 👌
Stayed 1 night in Jul 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
el hotel sobrevendio las habitaciones, cuando llegasmo no sdijeronq que tno teniamos ya habitacion por una sobreventa por parte de la aplicación, y nos mandaro a otro hotel hermano, el cual no es de la misma categoria.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El desayuno incluido no es muy basto pero no está tan mal. El personal es muy amable tanto en recepción como en el restaurante. El estacionamiento no está techado pero es cómodo directo a la propiedad, la habitación tiene buen tamaño y está cómoda pero hace falta aire acondicionado. El baño está bien.
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Únicamente en el restaurante en el desayuno si nos hicieron esperar demasiado porque el papel que se debe de recoger en el lobby, no lo solicite pero el mesero me comentó que el lo pediría Bueno pasaron más de quince minutos y nada hasta que me paré y lo fuí a solicitar
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente, muy recomendable
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bien el hotel y limpio, solo que nos cobraron unp poco más de lo que marcaba la aplicación
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
solo 1 comentarios en la página del Internet dice que tiene tina de hidromasaje y no es así, de hecho yo les pregunte en recepción y me dijeron que no habia.
Stayed 2 nights in Apr 2026
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Definitivamente no regreso, según podíamos pedir servicio al cuarto y ni los teléfonos servían, en una habitación no había agua fría, tuvo qué ir el de mantenimiento y, qué incómodo es eso, en otra habitación no había secadora, no ponen shampoo, ponen 2 jaboncitos que ni espuma hacen, cuando reclamé la primera vez el Sr dijo ser solo un empleado y no podía hacer nada, el gerente jamás intervino y la Sra de recepción solo dijo que " Una disculpa y ya" creo no es una respuesta a un huesped al cual no le cumplieron lo que promete en su página. Lo único bueno de este viaje fue el personal del restaurante y la comida. Pero uno puede ir como comensal sin estar hospedado en ese pésimo lugar. Si tienen oportunidad de reservar en otro lado seria mejor. Espero que lo escrito aquí sirva para que mejoren sus instalaciones. Saludos.
Stayed 2 nights in Apr 2026
Verified review

6/10 Okay

Las camas ya caducaron Están fatales
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
😅había un poco de
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
En general bien, el personal muy amable y muy rico el desayuno.
Stayed 1 night in Feb 2026
Verified review

6/10 Okay

Liked: Staff & service
Me tocó una habitación donde se oían como lavaban los platos a las 5:30 am y como hacían el desayuno Me dijeron una habitación con vista al patio y la ventana daba al edificio En si el servicio bien
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Que el lugar está céntrico
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
TODO MUY BIEN ATENCION Y PERSONAL
Stayed 2 nights in Jan 2026
Verified review

4/10 Poor

Stayed 13 nights in Jun 2026
Verified review

2/10 Terrible

Stayed 1 night in Jul 2026
Verified review

2/10 Terrible

Stayed 1 night in May 2026
Verified review

2/10 Terrible

Stayed 1 night in May 2026