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Hecthorny San Carlos Tequisquiapan, BW Signature Collection

Property class: 3.5

Photo gallery for Hecthorny San Carlos Tequisquiapan, BW Signature Collection

A hotel entrance with palm trees, a covered patio, and a stone facade.
A swimming pool with lounge chairs, palm trees, and a clear sky.
A bathroom with a large bathtub, a chair, and a sink with rose petals.
Room
A spacious living area with a staircase, a coffee table, and multiple seating options.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Free Wi-Fi
  • Restaurant
  • Gym
The current price is NZ$143
includes taxes & fees
22 Nov - 23 Nov

Explore the area

View map
H Colegio Militar 7 Col. Centro, Tequisquiapan, QUE, 76750
  • Place, La Pila Park
    ‪2 min walk‬
  • Place, Tequisquiapan Handicraft Market
    ‪5 min walk‬
  • Place, Church of Santa Maria
    ‪5 min walk‬
  • Airport, Querétaro, Querétaro (QRO-Querétaro Intl.)
    ‪74 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking

Room

Standard Room, 2 Double Beds, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Room

Standard Room, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Room

Suite, 1 King Bed, Non Smoking

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Apartment, 1 King Bed, Non Smoking, Kitchen (with Sofabed)

A hotel room with a bed, a desk, a chair, a television, and an air conditioning unit.

Standard Apartment, 1 King Bed, Non Smoking, Kitchen (with Sofabed)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Non Smoking

A hotel room with two beds, a sofa, a wooden bench, and a framed picture on the wall.

Suite, 2 Double Beds, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking, Hot Tub

Room

Suite, 1 King Bed, Non Smoking, Hot Tub

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Tequisquiapan

At Hecthorny San Carlos Tequisquiapan, BW Signature Collection you'll be within just a 10-minute stroll of La Pila Park and Church of Santa Maria. Highlights at this hotel include a full-service spa, a restaurant and an outdoor swimming pool. .A day of pampering can include massages, thalassotherapy and reflexology along with access to the sauna and hot tub. Enjoy the gym and kids' swimming pool. A meeting room and a business centre are among the business amenities offered. Added amenities include free Wi-Fi in public areas and laundry facilities. There's also the convenience of free self parking. .In proximity to this 3.5-property class Downtown Tequisquiapan hotel you'll find Vinedos La Redonda.

What's nearby

  • La Pila Park - 2 min walk - 0.2 km
  • Tequisquiapan Handicraft Market - 5 min walk - 0.5 km
  • Church of Santa Maria - 5 min walk - 0.5 km
  • Ezequiel Montes Street Market - 5 min walk - 0.5 km
  • Vinedos La Redonda - 28 min drive - 16.3 km

Getting around

  • Querétaro, Querétaro (QRO-Querétaro Intl.) - 37 min drive

Restaurants

  • ‪Jäpi - ‬6 min walk
  • ‪La Crepe - ‬7 min walk
  • ‪Santo Tomate - ‬5 min walk
  • ‪3/4 Cocina De Brasa - ‬7 min walk
  • ‪La Palapa - ‬6 min walk

About this property

Hecthorny San Carlos Tequisquiapan, BW Signature Collection

Hecthorny San Carlos Tequisquiapan, BW Signature Collection offers its guests a full-service spa, an outdoor pool, and a fitness centre. There's a restaurant on site. Business amenities include a business centre and a meeting room.

WiFi and wired Internet are free in public spaces. A children's pool, a vending machine, and multilingual staff are also featured at the business-friendly Hecthorny San Carlos Tequisquiapan, BW Signature Collection. Limited free parking is available on a first-come, first-served basis.

This 3.5-star Tequisquiapan hotel is smoke free.

  • 53 guestrooms or units
  • 3 levels
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • 1 conference room
  • Dining venue
Hecthorny San Carlos Tequisquiapan, BW Signature Collection offers 53 accommodations with minibars and a safe. Each accommodation is individually furnished and decorated. Flat-screen televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

This Tequisquiapan hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; local, long-distance and international calls are all complimentary (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps and body scrubs. A variety of treatment therapies are provided, including reflexology and thalassotherapy. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open selected days. Guests under 8 years old are not allowed in the spa.

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  • Pool
  • Spa
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  • Free Wi-Fi
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The price is NZ$216
includes taxes & fees
16 Nov - 17 Nov
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Onsite parking available only on request
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • A restaurant

Restaurants on site

  • La Spezia

Things to do

  • Children's pool
  • Full-service spa
  • Gym
  • Outdoor pool

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages

Business services

  • Business centre
  • Meeting room

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • Massage
  • Reflexology
  • Sauna
  • Spa open select days
  • Steam room
  • Thalassotherapy

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 3 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Minibar
  • Room service

More

  • Desk
  • Desk chair
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 1:00 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

  • American Express
  • Mastercard
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a fire extinguisher and a first aid kit in all accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

San Carlos Tequisquiapan
Best Western Tequisquiapan
Hotel San Carlos Tequisquiapan Hotel
Hotel San Carlos Tequisquiapan Tequisquiapan
Hotel San Carlos Tequisquiapan Hotel Tequisquiapan

Frequently asked questions

Is parking available at Hecthorny San Carlos Tequisquiapan, BW Signature Collection?

Yep, Hecthorny San Carlos Tequisquiapan, BW Signature Collection has a free self car park. Onsite parking is limited.

How much does it cost to stay at Hecthorny San Carlos Tequisquiapan, BW Signature Collection?

As of 14 Nov 2026, prices found for a 1-night stay for 2 adults at Hecthorny San Carlos Tequisquiapan, BW Signature Collection on 22 Nov 2026 start from NZ$143, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a spa on site at Hecthorny San Carlos Tequisquiapan, BW Signature Collection?

Yep, there is an onsite spa at Hecthorny San Carlos Tequisquiapan, BW Signature Collection. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does Hecthorny San Carlos Tequisquiapan, BW Signature Collection have a pool?

Hecthorny San Carlos Tequisquiapan, BW Signature Collection has an outdoor pool and a kids' pool.

What makes Hecthorny San Carlos Tequisquiapan, BW Signature Collection a romantic place to stay?

A hot tub and romance packages, as well as rainfall showerheads in the guestrooms, all help set the scene for a romantic weekend at Hecthorny San Carlos Tequisquiapan, BW Signature Collection.

Is there a free airport shuttle available at Hecthorny San Carlos Tequisquiapan, BW Signature Collection?

No, Hecthorny San Carlos Tequisquiapan, BW Signature Collection does not offer an airport shuttle service.

Is there a bar or restaurant at Hecthorny San Carlos Tequisquiapan, BW Signature Collection?

Yep, you can grab a meal at Hecthorny San Carlos Tequisquiapan, BW Signature Collection's onsite restaurant.

What time are check-in & check-out at Hecthorny San Carlos Tequisquiapan, BW Signature Collection?

Check-in begins at 3:00 PM. Check-out time is 1:00 PM.

Are pets allowed at Hecthorny San Carlos Tequisquiapan, BW Signature Collection?

No, only service animals are allowed.

Hecthorny San Carlos Tequisquiapan, BW Signature Collection Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 171 out of 346 reviews
Rating 8 - Good. 107 out of 346 reviews
Rating 6 - Okay. 43 out of 346 reviews
Rating 4 - Poor. 14 out of 346 reviews
Rating 2 - Terrible. 11 out of 346 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel choice in Tequis, highly recommend
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was really close to the event I was attending
Stayed 1 night in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Our stay was quick but the room was clean and comfortable. There was air conditioning! And a nice coffee stop about two blocks down the street.
Stayed 1 night in May 2025
Verified review

6/10 Okay

Disliked: Staff & service, property conditions & facilities
Nice Rooms And a nice Pool But everything was just a little run Down. Pool was nice but the one lounge chair was torn and broken. The Room was clean but towels where worn and had holes Shower was lukewarm at best.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
It is very well located, on a busy street and within walking distance from the city center. The only downside is the pillows were uncomfortable.
Stayed 2 nights in Dec 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is comftable, is quiet and is ok spaces are small But is ok
Stayed 1 night in Sep 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located closely to the downtown (as almost everything in Tequisquiapan), the area is very quiet, the pool is clean with a tepid water (though very chloride). The only thing we didn't like was a continental breakfast, which only included a fruit plate with a toast, not even cereals or yogurt.
Stayed 1 night in Apr 2024
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
All good
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property cancel our breckfas because we used descount from Expedia.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
X
Stayed 1 night in Mar 2023
Verified review

4/10 Poor

Liked: Cleanliness, staff & service
The hotel is very conveniently located and the room was fine although a little bit noisy. Importantly, the bed was disastrous. Very slippery so it was impossible to keep the bedsheets in place. Limited parking. Breakfast cooker had no idea how to serve over easy eggs. I definitively will not return to this hotel and do not recommend it
Stayed 1 night in Aug 2024
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
No hay el suficiente estacionamiento para todos los autos; hay que llegar temprano para agarrar lugar literal La señorita de la recepción bastante sangrona con sus palabras en cuanto llegue al hotel! Dirigiéndose hacia mi como si fuera mi íntima y déspota por mi hora de llegar al hotel!!!
Stayed 1 night in Aug 2026
Verified review

6/10 Okay

Liked: Cleanliness
El lugar está bien, céntrico, cama cómodo, Pedí que me adornaran la habitación y me dieron el avión, mandé Mensajes por aquí y como no contestar un día antes me comuniqué vía telefónica y me
Stayed 2 nights in Aug 2026
Verified review

6/10 Okay

el Hotel esta cerca del centro eso es muy bueno, pero el clima no funcionaba bien, faltaron toallas.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Una excelente opción para hospedarse. Muy tranquilo, habitaciones cómodas y limpias, la zona de la alberca muy agradable y el personal altamente atento
Stayed 2 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La habitación muy limpia y cómoda, bien el estacionamiento con cargadores para autos eléctricos
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel con todo que se espere a de un hotel formal y profesional. Destaca el fácil acceso en coche y el estacionamiento. El centro de tequis está a unos 8 minutos de caminata agradable. Tiene gimnasio y alberca.
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Amenities
Alberca fría, colchones incómodos para dormir
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Staff & service, amenities
Muy bien ubicado, con personal atento y cargador para autos eléctricos, ojalá quitaran las alfombras
Stayed 2 nights in May 2026
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
cama limpia PERO la alfombra de la recamara muy vieja y sucia nos cambiaron de dos recamaras porque la TV no funcionaba y en la que nos quedamos no hubo agua caliente para bañarnos por un día.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bien
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Disliked: Amenities
No me gustó que nunca pudieron hechar a andar el aire acondicionado de la habitación, tuvimos que sufrir el calor por la mañana.
Stayed 1 night in May 2026
Verified review

6/10 Okay

El establecimiento está aceptable lástima que no cuidan los detalles. Pedímos una toalla a recepción y nos llevaron una toalla toda rota.
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
La habitación limpia y el personal amable.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
buena ubicación el único inconveniente que no tiene suficiente espacio de estacionamiento
Stayed 1 night in May 2026